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PLATFORM PRIVACY POLICY


PRIVACY POLICY OF PARCEL TRACKER PLATFORM

Parcel Tracker Platform collects some Personal Data from its Users.


This document can be printed for reference by using the print command in the
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OWNER AND DATA CONTROLLER

7 Bell Yard, London, United Kingdom, WC2A 2JR

Owner contact email: dpo@deepfinity.io


TYPES OF DATA COLLECTED

Among the types of Personal Data that Parcel Tracker Platform collects, by
itself or through third parties, there are: Camera permission; Storage
permission; Tracker; Usage Data; Data communicated while using the service;
email address; first name; device information; geography/region; number of Users
; number of sessions; Application opens; Application updates; first launches;
operating systems; phone number.

Complete details on each type of Personal Data collected are provided in the
dedicated sections of this privacy policy or by specific explanation texts
displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data,
collected automatically when using Parcel Tracker Platform.
Unless specified otherwise, all Data requested by Parcel Tracker Platform is
mandatory and failure to provide this Data may make it impossible for Parcel
Tracker Platform to provide its services. In cases where Parcel Tracker Platform
specifically states that some Data is not mandatory, Users are free not to
communicate this Data without consequences to the availability or the
functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to
contact the Owner.
Any use of Cookies – or of other tracking tools — by Parcel Tracker Platform or
by the owners of third-party services used by Parcel Tracker Platform serves the
purpose of providing the Service required by the User, in addition to any other
purposes described in the present document.

Users are responsible for any third-party Personal Data obtained, published or
shared through Parcel Tracker Platform.


MODE AND PLACE OF PROCESSING THE DATA


METHODS OF PROCESSING

The Owner takes appropriate security measures to prevent unauthorized access,
disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools,
following organizational procedures and modes strictly related to the purposes
indicated. In addition to the Owner, in some cases, the Data may be accessible
to certain types of persons in charge, involved with the operation of Parcel
Tracker Platform (administration, sales, marketing, legal, system
administration) or external parties (such as third-party technical service
providers, mail carriers, hosting providers, IT companies, communications
agencies) appointed, if necessary, as Data Processors by the Owner. The updated
list of these parties may be requested from the Owner at any time.


PLACE

The Data is processed at the Owner's operating offices and in any other places
where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the
User's Data to a country other than their own. To find out more about the place
of processing of such transferred Data, Users can check the section containing
details about the processing of Personal Data.


RETENTION TIME

Unless specified otherwise in this document, Personal Data shall be processed
and stored for as long as required by the purpose they have been collected for
and may be retained for longer due to applicable legal obligation or based on
the Users’ consent.


THE PURPOSES OF PROCESSING

The Data concerning the User is collected to allow the Owner to provide its
Service, comply with its legal obligations, respond to enforcement requests,
protect its rights and interests (or those of its Users or third parties),
detect any malicious or fraudulent activity, as well as the following: Device
permissions for Personal Data access, User database management, Interaction with
external social networks and platforms, Beta Testing, Hosting and backend
infrastructure, Managing contacts and sending messages and Analytics.

For specific information about the Personal Data used for each purpose, the User
may refer to the section “Detailed information on the processing of Personal
Data”.


DEVICE PERMISSIONS FOR PERSONAL DATA ACCESS

Depending on the User's specific device, Parcel Tracker Platform may request
certain permissions that allow it to access the User's device Data as described
below.

By default, these permissions must be granted by the User before the respective
information can be accessed. Once the permission has been given, it can be
revoked by the User at any time. In order to revoke these permissions, Users may
refer to the device settings or contact the Owner for support at the contact
details provided in the present document.
The exact procedure for controlling app permissions may be dependent on the
User's device and software.

Please note that the revoking of such permissions might impact the proper
functioning of Parcel Tracker Platform.

If User grants any of the permissions listed below, the respective Personal Data
may be processed (i.e accessed to, modified or removed) by Parcel Tracker
Platform.


CAMERA PERMISSION

Used for accessing the camera or capturing images and video from the device.


STORAGE PERMISSION

Used for accessing shared external storage, including the reading and adding of
any items.




DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following
services:


ANALYTICS

The services contained in this section enable the Owner to monitor and analyze
web traffic and can be used to keep track of User behavior.

GOOGLE ANALYTICS FOR FIREBASE (GOOGLE IRELAND LIMITED)

Google Analytics for Firebase or Firebase Analytics is an analytics service
provided by Google Ireland Limited.
In order to understand Google's use of Data, consult Google's partner policy.

Firebase Analytics may share Data with other tools provided by Firebase, such as
Crash Reporting, Authentication, Remote Config or Notifications. The User may
check this privacy policy to find a detailed explanation about the other tools
used by the Owner.

Parcel Tracker Platform uses identifiers for mobile devices and technologies
similar to cookies to run the Firebase Analytics service.

Users may opt-out of certain Firebase features through applicable device
settings, such as the device advertising settings for mobile phones or by
following the instructions in other Firebase related sections of this privacy
policy, if available.

Personal Data processed: Application opens; Application updates; device
information; first launches; geography/region; number of sessions; number of
Users ; operating systems; Usage Data.

Place of processing: Ireland – Privacy Policy.


BETA TESTING

This type of service makes it possible to manage User access to Parcel Tracker
Platform, or parts of it, for the purpose of testing a certain feature or the
entire Application.
The service provider may automatically collect data related to crashes and
statistics related to the User's use of Parcel Tracker Platform in a personally
identifiable form.

APP CENTER (MICROSOFT CORPORATION)

App Center is a beta testing service provided by Microsoft Corporation. Parcel
Tracker Platform may also send push notifications to the User.

Personal Data processed: Data communicated while using the service; email
address; various types of Data as specified in the privacy policy of the
service.

Place of processing: United States – Privacy Policy.


DEVICE PERMISSIONS FOR PERSONAL DATA ACCESS

Parcel Tracker Platform requests certain permissions from Users that allow it to
access the User's device Data as described below.

DEVICE PERMISSIONS FOR PERSONAL DATA ACCESS (PARCEL TRACKER PLATFORM)

Parcel Tracker Platform requests certain permissions from Users that allow it to
access the User's device Data as summarized here and described within this
document.

Personal Data processed: Camera permission; Storage permission.


HOSTING AND BACKEND INFRASTRUCTURE

This type of service has the purpose of hosting Data and files that enable
Parcel Tracker Platform to run and be distributed as well as to provide a
ready-made infrastructure to run specific features or parts of Parcel Tracker
Platform.

Some services among those listed below, if any, may work through geographically
distributed servers, making it difficult to determine the actual location where
the Personal Data are stored.

MICROSOFT AZURE (MICROSOFT CORPORATION)

Microsoft Azure is a hosting service provided by Microsoft Corporation.

Personal Data processed: various types of Data as specified in the privacy
policy of the service.

Place of processing: United Kingdom – Privacy Policy.

AMAZON WEB SERVICES (AWS) (AMAZON WEB SERVICES, INC.)

Amazon Web Services (AWS) is a hosting and backend service provided by Amazon
Web Services, Inc.

Personal Data processed: various types of Data as specified in the privacy
policy of the service.

Place of processing: United Kingdom – Privacy Policy.

FIREBASE CLOUD STORAGE (GOOGLE IRELAND LIMITED)

Firebase Cloud Storage is a hosting service provided by Google Ireland Limited.

Personal Data processed: Usage Data; various types of Data as specified in the
privacy policy of the service.

Place of processing: Ireland – Privacy Policy.

FIREBASE CLOUD FIRESTORE (GOOGLE IRELAND LIMITED)

Firebase Cloud Firestore is a hosting and backend service provided by Google
Ireland Limited.

Personal Data processed: Usage Data; various types of Data as specified in the
privacy policy of the service.

Place of processing: Ireland – Privacy Policy.

FIREBASE CLOUD FUNCTIONS (GOOGLE IRELAND LIMITED)

Firebase Cloud Functions is a hosting and backend service provided by Google
Ireland Limited.

Personal Data processed: Usage Data; various types of Data as specified in the
privacy policy of the service.

Place of processing: Ireland – Privacy Policy.


INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS

This type of service allows interaction with social networks or other external
platforms directly from the pages of Parcel Tracker Platform.
The interaction and information obtained through Parcel Tracker Platform are
always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the
service is installed, even when Users do not use it.
It is recommended to log out from the respective services in order to make sure
that the processed data on Parcel Tracker Platform isn’t being connected back to
the User’s profile.

TWITTER TWEET BUTTON AND SOCIAL WIDGETS (X CORP.)

The Twitter Tweet button and social widgets are services allowing interaction
with the Twitter social network provided by Twitter, Inc.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.


MANAGING CONTACTS AND SENDING MESSAGES

This type of service makes it possible to manage a database of email contacts,
phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the
message was viewed by the User, as well as when the User interacted with it,
such as by clicking on links included in the message.

MAILGUN (MAILGUN TECHNOLOGIES, INC.)

Mailgun is an email address management and message sending service provided by
Mailgun Technologies, Inc.

Personal Data processed: email address; first name.

Place of processing: Germany – Privacy Policy.

TWILIO (TWILIO, INC.)

Twilio is a phone numbers management and communication service provided by
Twilio, Inc.

Personal Data processed: phone number.

Place of processing: United States – Privacy Policy.


USER DATABASE MANAGEMENT

This type of service allows the Owner to build user profiles by starting from an
email address, a personal name, or other information that the User provides to
Parcel Tracker Platform, as well as to track User activities through analytics
features. This Personal Data may also be matched with publicly available
information about the User (such as social networks' profiles) and used to build
private profiles that the Owner can display and use for improving Parcel Tracker
Platform.
Some of these services may also enable the sending of timed messages to the
User, such as emails based on specific actions performed on Parcel Tracker
Platform.

UPLOADING USER AND RECIPIENT DATA

Owner refers to the application owner and administrators.

Recipient refers to the people receiving notifications from Parcel Tracker
regarding their parcel deliveries.

The application Owner must have permission per the GDPR to upload any additional
user or recipient information. This information is necessary for the adequate
performance of the service and to allow the Parcel Tracker Application to comply
with its legal obligations. Without it, the Parcel Tracker Application may not
be able to provide you with all the requested services.

The information uploaded may include recipient: first name, last name, email
address, address, and mobile number.




FURTHER INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA


DATA GENERATED THROUGH THE PARCEL TRACKER PLATFORM USAGE

With the usage of the Parcel Tracker Platform, information is automatically
collected, which includes: data about the number, providence, location and time
the parcels were received, signatures, label images and potentially the contents
of parcels logged through the platform.

All Data is processed in accordance with GDPR articles.


COLLECTED INFORMATION AND DATA USAGE

The Parcel Tracker Platform uses stores, and processes information, including
personal information, about Owner and other uploaded data (Recipient
information: contacts on the system that receive communications from the
platform) to provide, improve, and develop the Parcel Tracker Platform, create
and maintain a trusted and safer environment and comply with our legal
obligations and GDPR articles.

The Parcel Tracker platform acts as a Data Controller regarding Owner details to
facilitate payments and account management.

The Parcel Tracker platform acts as a Data processor for all other data uploaded
onto the platform.

Provide, Improve, and Develop the Platform:
To facilitate Owner referral invitations,
Collect feedback and support tickets,
For fraud detection and prevention, and
Contact Owners about Parcel Tracker updates and new product releases

Create and Maintain a Trusted and Safer Environment:
Conduct checks against databases and other information sources, including
background or police checks, to the extent permitted by applicable laws and with
your consent where required,
comply with our legal obligations,
resolve any disputes with any of our Users and enforce our agreements with third
parties,
enforce our Terms of Service and other policies,
we process this information given our legitimate interest in protecting the
Parcel Tracker Platform, to measure the adequate performance of our contract
with the Owner, and to comply with applicable laws.




PREFERENCE COOKIES

Preference Cookies store the User preferences detected on Parcel Tracker
Platform in the local domain such as, for example, their timezone and region.


PUSH NOTIFICATIONS

Parcel Tracker Platform may send push notifications to the User to achieve the
purposes outlined in this privacy policy.

Users may in most cases opt-out of receiving push notifications by visiting
their device settings, such as the notification settings for mobile phones, and
then change those settings for Parcel Tracker Platform, some or all of the apps
on the particular device.
Users must be aware that disabling push notifications may negatively affect the
utility of Parcel Tracker Platform.


FURTHER INFORMATION FOR USERS


LEGAL BASIS OF PROCESSING

The Owner may process Personal Data relating to Users if one of the following
applies:

 * Users have given their consent for one or more specific purposes.
 * provision of Data is necessary for the performance of an agreement with the
   User and/or for any pre-contractual obligations thereof;
 * processing is necessary for compliance with a legal obligation to which the
   Owner is subject;
 * processing is related to a task that is carried out in the public interest or
   in the exercise of official authority vested in the Owner;
 * processing is necessary for the purposes of the legitimate interests pursued
   by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that
applies to the processing, and in particular whether the provision of Personal
Data is a statutory or contractual requirement, or a requirement necessary to
enter into a contract.


FURTHER INFORMATION ABOUT RETENTION TIME

Unless specified otherwise in this document, Personal Data shall be processed
and stored for as long as required by the purpose they have been collected for
and may be retained for longer due to applicable legal obligation or based on
the Users’ consent.

Therefore:

 * Personal Data collected for purposes related to the performance of a contract
   between the Owner and the User shall be retained until such contract has been
   fully performed.
 * Personal Data collected for the purposes of the Owner’s legitimate interests
   shall be retained as long as needed to fulfill such purposes. Users may find
   specific information regarding the legitimate interests pursued by the Owner
   within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever
the User has given consent to such processing, as long as such consent is not
withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a
longer period whenever required to fulfil a legal obligation or upon order of an
authority.

Once the retention period expires, Personal Data shall be deleted. Therefore,
the right of access, the right to erasure, the right to rectification and the
right to data portability cannot be enforced after expiration of the retention
period.


THE RIGHTS OF USERS BASED ON THE GENERAL DATA PROTECTION REGULATION (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted
by law:

 * Withdraw their consent at any time. Users have the right to withdraw consent
   where they have previously given their consent to the processing of their
   Personal Data.
 * Object to processing of their Data. Users have the right to object to the
   processing of their Data if the processing is carried out on a legal basis
   other than consent.
 * Access their Data. Users have the right to learn if Data is being processed
   by the Owner, obtain disclosure regarding certain aspects of the processing
   and obtain a copy of the Data undergoing processing.
 * Verify and seek rectification. Users have the right to verify the accuracy of
   their Data and ask for it to be updated or corrected.
 * Restrict the processing of their Data. Users have the right to restrict the
   processing of their Data. In this case, the Owner will not process their Data
   for any purpose other than storing it.
 * Have their Personal Data deleted or otherwise removed. Users have the right
   to obtain the erasure of their Data from the Owner.
 * Receive their Data and have it transferred to another controller. Users have
   the right to receive their Data in a structured, commonly used and machine
   readable format and, if technically feasible, to have it transmitted to
   another controller without any hindrance.
 * Lodge a complaint. Users have the right to bring a claim before their
   competent data protection authority.

Users are also entitled to learn about the legal basis for Data transfers abroad
including to any international organization governed by public international law
or set up by two or more countries, such as the UN, and about the security
measures taken by the Owner to safeguard their Data.

DETAILS ABOUT THE RIGHT TO OBJECT TO PROCESSING

Where Personal Data is processed for a public interest, in the exercise of an
official authority vested in the Owner or for the purposes of the legitimate
interests pursued by the Owner, Users may object to such processing by providing
a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for
direct marketing purposes, they can object to that processing at any time, free
of charge and without providing any justification. Where the User objects to
processing for direct marketing purposes, the Personal Data will no longer be
processed for such purposes. To learn whether the Owner is processing Personal
Data for direct marketing purposes, Users may refer to the relevant sections of
this document.

HOW TO EXERCISE THESE RIGHTS

Any requests to exercise User rights can be directed to the Owner through the
contact details provided in this document. Such requests are free of charge and
will be answered by the Owner as early as possible and always within one month,
providing Users with the information required by law. Any rectification or
erasure of Personal Data or restriction of processing will be communicated by
the Owner to each recipient, if any, to whom the Personal Data has been
disclosed unless this proves impossible or involves disproportionate effort. At
the Users’ request, the Owner will inform them about those recipients.




ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING


LEGAL ACTION

The User's Personal Data may be used for legal purposes by the Owner in Court or
in the stages leading to possible legal action arising from improper use of
Parcel Tracker Platform or the related Services.
The User declares to be aware that the Owner may be required to reveal personal
data upon request of public authorities.


ADDITIONAL INFORMATION ABOUT USER'S PERSONAL DATA

In addition to the information contained in this privacy policy, Parcel Tracker
Platform may provide the User with additional and contextual information
concerning particular Services or the collection and processing of Personal Data
upon request.


SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, Parcel Tracker Platform and any
third-party services may collect files that record interaction with Parcel
Tracker Platform (System logs) or use other Personal Data (such as the IP
Address) for this purpose.


INFORMATION NOT CONTAINED IN THIS POLICY

More details concerning the collection or processing of Personal Data may be
requested from the Owner at any time. Please see the contact information at the
beginning of this document.


CHANGES TO THIS PRIVACY POLICY

The Owner reserves the right to make changes to this privacy policy at any time
by notifying its Users on this page and possibly within Parcel Tracker Platform
and/or - as far as technically and legally feasible - sending a notice to Users
via any contact information available to the Owner. It is strongly recommended
to check this page often, referring to the date of the last modification listed
at the bottom.

Should the changes affect processing activities performed on the basis of the
User’s consent, the Owner shall collect new consent from the User, where
required.


DEFINITIONS AND LEGAL REFERENCES

PERSONAL DATA (OR DATA)

Any information that directly, indirectly, or in connection with other
information — including a personal identification number — allows for the
identification or identifiability of a natural person.

USAGE DATA

Information collected automatically through Parcel Tracker Platform (or
third-party services employed in Parcel Tracker Platform), which can include:
the IP addresses or domain names of the computers utilized by the Users who use
Parcel Tracker Platform, the URI addresses (Uniform Resource Identifier), the
time of the request, the method utilized to submit the request to the server,
the size of the file received in response, the numerical code indicating the
status of the server's answer (successful outcome, error, etc.), the country of
origin, the features of the browser and the operating system utilized by the
User, the various time details per visit (e.g., the time spent on each page
within the Application) and the details about the path followed within the
Application with special reference to the sequence of pages visited, and other
parameters about the device operating system and/or the User's IT environment.

USER

The individual using Parcel Tracker Platform who, unless otherwise specified,
coincides with the Data Subject.

DATA SUBJECT

The natural person to whom the Personal Data refers.

DATA PROCESSOR (OR PROCESSOR)

The natural or legal person, public authority, agency or other body which
processes Personal Data on behalf of the Controller, as described in this
privacy policy.

DATA CONTROLLER (OR OWNER)

The natural or legal person, public authority, agency or other body which, alone
or jointly with others, determines the purposes and means of the processing of
Personal Data, including the security measures concerning the operation and use
of Parcel Tracker Platform. The Data Controller, unless otherwise specified, is
the Owner of Parcel Tracker Platform.

PARCEL TRACKER PLATFORM (OR THIS APPLICATION)

The means by which the Personal Data of the User is collected and processed.

SERVICE

The service provided by Parcel Tracker Platform as described in the relative
terms (if available) and on this site/application.

EUROPEAN UNION (OR EU)

Unless otherwise specified, all references made within this document to the
European Union include all current member states to the European Union and the
European Economic Area.

COOKIE

Cookies are Trackers consisting of small sets of data stored in the User's
browser.

TRACKER

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons,
embedded scripts, e-tags and fingerprinting - that enables the tracking of
Users, for example by accessing or storing information on the User’s device.

LEGAL INFORMATION

This privacy policy relates solely to Parcel Tracker Platform, if not stated
otherwise within this document.

Latest update: October 11, 2023

iubenda hosts this content and only collects the Personal Data strictly
necessary for it to be provided.

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