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WHAT’S NEW AT GLEAN?


THE 2023 ONBOARDING SURVEY REPORT

Employees are shifting jobs more often than ever, and the volume of information
and tools we use has ballooned – but onboarding hasn't kept up to accommodate.
Discover in this new report how onboarding processes need to change to enable
workers to thrive in the modern workplace.

Glean





Read more


UNLOCKING THE POWER OF VECTOR SEARCH IN ENTERPRISE

Chau Tran

Engineering

Arvind Jain

CEO

One of the biggest hurdles to enterprise LLM adoption is ensuring accuracy and
trustworthiness in output. Discover how Glean solves for this by implementing a
multi-dimensional approach including vector search, traditional keyword search,
and advanced personalization to deliver exceptional search capabilities.

ENTERPRISES NEED MORE FROM LLMS: ON COHERENCE VS KNOWLEDGE

Eddie Zhou

Engineering

Arvind Jain

CEO

LLMs have made incredible progress over the past few years, and everyone’s
wondering what’s next. However, LLMs need to refine the balance between
coherence and knowledge before they’re capable of transforming the enterprise
workplace like people are expecting them to.

HOW GLEAN USES APACHE BEAM STREAMING TO EFFICIENTLY READ A LARGE CORPUS FROM
MYSQL

Varshaa Naganathan

Engineering

Glean crawls through hundreds of millions of documents every day to ensure
search quality and relevance. Check out how we utilize streaming to ensure
horizontal scalability and streamlined processes.

WHY WE JOINED GLEAN – GROWING A GLOBAL OPPORTUNITY

Marcel Griffioen



Jerry Rijnbeek



Glean is an incredible opportunity to revolutionize the way everyone works.
Check out why we chose to join Glean and tackle the exciting mission of growing
its presence in the European market.

GLEAN PARTNERS WITH GOOGLE CLOUD TO DELIVER AND SCALE LEADING ENTERPRISE SEARCH

Glean



Glean is officially partnering with Google Cloud to deliver and scale the
leading enterprise search solution for the new era of digital work.

WHY I JOINED GLEAN – ENTERPRISE SEARCH, SOLVED

Glean is solving the most critical problem of today’s digital workplaces.
Discover why I chose to join Glean, and how it’s uniquely poised to
revolutionize enterprise knowledge management and discovery.

A YEAR OF GLEAN: 2022 GLEAN ROUNDUP

Glean



2022 was an incredible year. Check out a recap of the biggest features we built
last year to transform digital work, what users had to say about Glean, along
with a word from our founder.

TRANSFORMING THE STATE OF SEARCH – WHY IT’S GLEAN’S TIME TO SHINE

Opportunities like Glean pop up once in a lifetime. Here’s why I joined the
company, and why it’s Glean’s time to shine.

TOP 3 IT TRENDS IMPACTING BUSINESS SUCCESS IN 2023

Glean



Companies are set to further lean on digital transformation and hybrid work in
2023. Discover three crucial IT trends businesses need to mind to stay ahead of
the curve.

CONSUMER TECHNOLOGY CAN SAVE THE DIGITAL WORKPLACE

Dan Fergusson

Sales

More human, consumer-friendly technology is key to a better digital workplace.
Check out why, and how Glean’s leading the way.

BUILDING THE FOUNDATIONS OF EMPLOYEE SUCCESS

Glean



Discover through Glean’s latest study why long-term employee success hinges on
great onboarding, and how information inaccessibility can cost you.

FROM SURVIVING TO THRIVING: WHAT DO OFFICE WORKERS NEED TO SUCCEED AT WORK?

Glean



It takes one year and seven months for most workers to thrive at a new job.
Discover why, and how to better set employees up for success.

FROM SCHOOL TO SILICON VALLEY: BUILDING GREAT CAREERS

Sharva Pathak

Engineering

Putting your best foot forward into the software industry can seem daunting.
Here’s a few critical tips that helped propel my career across companies like
Google, Rubrik, and now Glean.

HOW GLEAN SCALES MONITORING CAPABILITY IN THE CLOUD

Gary Luo

Engineering

Connor Lafferty

Engineering

Glean’s single-tenant model of service deployment guarantees best-in-class
security – but it also results in complex monitoring challenges as we scale our
customer base. Discover how our unique in-house tool comprehensively tackles the
problem while improving our productivity and error visibility.

MAKING IT EVEN EASIER TO BRING THE RIGHT INFORMATION TOGETHER USING COLLECTIONS

Wonji Choi

Marketing

As more teams started using Collections, we realized how important it was to
help people figure out which documents inside a given Collection were most
relevant. You can now create Subcollections, which allow you to organize a group
of documents and links into hierarchies and nest them within a Collection. You
can also use Headers to create sections within Collections.

OPTIMIZING OUR CSS AT GLEAN

Raymond Carino

Engineering

Vardhman Singh

Engineering

Inline styles didn’t scale with Glean's growth, so we chose a new solution that
optimized performance and developer experience. But it didn’t come without a
learning curve.

THE UNSOLVED PROBLEM OF ENTERPRISE AUTOCOMPLETE

Shivaal Roy

Engineering

Ayushi Mrigen

Engineering

Glean uses autocomplete to surface search suggestions with near-zero delay.
Here’s how Glean’s Search Features team addresses the technical challenges of
making fast and useful suggestions.

HOW GLEAN'S PROFILES MAKE WORK MORE PERSONAL

Blair Hanley Frank

Marketing

Who we work with matters at least as much as what we do. Glean's user profiles
are here to help.

FINDING YOUR PEOPLE WITH GLEAN

Lauren Zhu

Engineering

Every day, Glean users make thousands of people-seeking queries within their
companies. Here’s how Glean quickly and intelligently surfaces the right
results.

ANSWERS TO SAVE TIME ON SIMPLE REPEAT QUESTIONS

Wonji Choi

Marketing

For those looking for answers to work- or company-related questions, it can be
difficult to find the right information quickly. Our recent update to Answers
quickly resolves queries, whether people ask via Slack or search on Glean.

USING OUR IDENTITY SCHEMA TO DELIVER PERSONALIZED, PERMISSIONS-AWARE RESULTS

Shreya Shekhar

Engineering

Identity is at the core of ensuring that Glean users see the best, most
personalized results. Here’s how we do it, while respecting the permissions
model of each connector.

HOW WE MIGRATED 150 CLOUD SQL INSTANCES USING GCP DMS

Satyam Shanker

Engineering

We migrated our Cloud SQL instances— a central part of the Glean index building
architecture— to MySQL8. Here’s how we did it.

WHY GLEAN’S ANNOUNCEMENTS ARE THE BEST WAY TO DO INTERNAL COMMUNICATIONS

Blair Hanley Frank

Marketing

It can be hard for everyone to stay abreast of important announcements. Here's
how Glean can help your company.

TESTING AND DEPLOYING OUR SEARCH ENGINE CLUSTER

Stephen Chu

Engineering

Testing and deploying our search engine cluster is critical for delivering a
best-in-class search product. Here’s how we do it.

INCREMENTALLY DEPLOYING RANKING CODE AT GLEAN

Jeremy Lilley

Engineering

While frequent iterative releases are helpful when making ranking improvements,
they can be tricky to pull off, especially in a stateful service. Here’s how we
do it.

RETURN TO THE WORKPLACE REALITIES

Glean



A survey of 1,162 knowledge workers conducted by The Harris Poll found that
adjusting back to an in-office or hybrid workplace has real consequences on
employees’ abilities to collaborate, and is raising concerns for employees
who’ve adjusted to a remote-working way of life.

BUILDING A STRONG, CUSTOMER-OBSESSED GO-TO-MARKET TEAM

AJ Tennant

Sales & Success

Leading a category— enterprise search and knowledge management— requires a
strong, customer-obsessed go-to-market team partnering deeply with product and
engineering.

GROWING OUR SKILLS AT A GROWING COMPANY: WHY WORKING FOR GLEAN WORKED FOR US

Alix Cui

Engineering

David Liu

Engineering

During our three-month internship, we received incredible mentorship, worked on
high-impact projects, and saw the company hit major milestones.

HYBRID WORKPLACE HABITS & HANGUPS

Glean



The workplace has changed. Employees are working from more places, using more
SaaS tools, and expecting more from their workplace experience. A survey of
1,043 knowledge workers conducted by The Harris Poll found that SaaS sprawl—and
its drag on employee productivity and experience—is real.

GLEAN RAISES $100M SERIES C AT $1B VALUATION TO POWER SEARCH AND DISCOVERY
ACROSS WORKPLACE SAAS APPS

Arvind Jain

CEO

Sequoia leads investment in Glean’s powerful, unified search solution to help
employees combat knowledge fragmentation and SaaS sprawl at work.

WHY YOU SHOULD JOIN GLEAN | PART 2: THE PROBLEM

Deedy Das

Engineering

Choosing which startup you want to join is a decision made with imperfect
information. One of the most ambiguous parts of the decision is understanding
the problem they’re trying to solve.

ORGANIZING YOUR TEAM’S KNOWLEDGE WITH COLLECTIONS

Arvind Jain

CEO

Nearly seven months after launch, search remains at the core of Glean. But
there’s still an opportunity for curated collections of information.

WHY YOU SHOULD JOIN GLEAN | PART 1: THE TEAM

Deedy Das

Engineering

A little over two years ago, I wrote about why I left Google. Now I’m sharing
why I chose Glean, as I reflect on the first chapter of our journey here.

HOW WE ANALYZED AND FIXED A GOLANG MEMORY LEAK

Sharva Pathak

Engineering

Optimizing performance and resource costs for a modern cloud-only architecture
often results in interesting technical challenges. Here’s how we discovered and
debugged a Golang memory leak.

HOW GLEAN LOADS INSTANTLY - GLEAN

Tony Gentilcore

Engineering

At a company where we’re unencumbered by any motivation to hold people’s
eyeballs as long as possible just to show them ads, Speed is our favorite
feature.

5 WAYS GLEAN HELPS YOU HAVE A HEALTHIER RELATIONSHIP WITH WORK

Blair Hanley Frank

Marketing

Rather than resolve to do more work in the new year, why not have a better work
experience with Glean’s enterprise search software?

HELP TIPS FOR GROWTH INSIDE A HYPERGROWTH STARTUP

Aditya Kumar

Engineering

If you are a new hire at a hypergrowth start, it can be overwhelming. Take a
look at the following tips to help you succeed.

DON’T BE AFRAID TO PIVOT EARLY IN YOUR CAREER—IT’S A FEATURE, NOT A BUG

Joe Zhang

Engineering

If you want to broaden your skills and learn from some of the best, making the
pivot to join a growth-stage startup is the perfect move.

HOW GO LINKS CAN SAVE YOU HEADACHES AT WORK

Blair Hanley Frank

Marketing

Finding company resources can be tough. But there’s a better way to share
content within your company.

MAKING IT PERSONAL: HOW AI WORK ASSISTANTS MIGHT OUTPERFORM HUMAN ONES

Sumeet Sobti

Engineering

The best human personal assistants know us and anticipate our every need.
Expectations for AI work assistants shouldn't be any lower. In fact, they should
be higher.

WHY YOU SHOULD RUN A PRINCIPAL COMPONENT ANALYSIS (PCA) TO CHOOSE YOUR FIRST JOB
OUT OF COLLEGE

Lauren Zhu

Engineering

Glean’s own Lauren Zhu explains why you should run a principal component
analysis (PCA) to find your first job out of college and gives 5 tips to
consider.

ENTERPRISE SEARCH IS HARD: WHY IT’S SO BEHIND—AND WHAT IT’LL TAKE TO CATCH UP

Eddie Zhou

Engineering

Mrinal Mohit

Engineering

It takes a complex software to keep up with modern demands of enterprise search
software. Glean offers reliable search for documents, applications, and more.

MEET GLEAN. THE WORK ASSISTANT WITH INTUITION.

Arvind Jain

CEO

Glean brings you exactly the information you need, right when you need it.
Making it easier for you and your team to get big things done.

FINDING WHAT YOU NEED AT WORK SHOULDN’T BE SO HARD - GLEAN

Arvind Jain

CEO

Glean is a work assistant that delivers powerful enterprise search across all
applications used at your company - empowering employees to find what they need.

Last updated October 11, 2022

Last updated 
February 16, 2023


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