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 1.  What is Branch?
     
     in Using Branch
     
     What is Branch?
     
     If you care about driving app growth and adoption, improving user
     experiences, or optimizing performance across paid and organic campaigns,
     you’re in the right place. Branch handles all the complexity to make sure
     your links always route your users to the right place. From deep linked
     re-engagement ads …
 2.  Connected SDK
     
     in Developers Hub
     
     Connected SDK
     
     BETA 👍BETA FeedbackIf you wish to provide feedback or report an issue.
     Please do so through this form.
 3.  Branch Sandbox Program
     
     in Developers Hub
     
     Branch Sandbox Program
     
     Branch was founded on the fundamental principle that breaking down walled
     gardens and silos on the internet is a critical requirement to empower
     brands to build engaging and relevant end-user experiences. We started by
     delivering the world's most advanced deep linking solution that handled all
     the complexities of …
 4.  SEO App Attribution
     
     in Using Branch
     
     Overview
     
     Branch is a true cross platform solution working in a mobile ecosystem
     which is notoriously hard to make sense of when the users are interacting
     with dozens of channels and are ending up in the app. Some customers see
     Branch as “GA for Apps” and rely on our data to …
 5.  QR Codes
     
     in Using Branch
     
     QR Codes Use Cases
     
     In-Store Signage, Posters, Flyers, etc. Purchase Materials (receipts, bags,
     cups, etc.) Physical Mailers TV Ads Email Cross Device Engagement: Desktop
     Web to App Auto-Login Referrals Promotions, Coupons, etc In-app Sharing
 6.  SKAdNetwork
     
     in Using Branch
     
     Overview
     
     SKAdNetwork (SKAN) is Apple’s attribution framework on iOS, providing
     accurate attribution data to help marketers understand and refine mobile ad
     campaigns. By concealing details like user-level identifiers that could
     cause other companies to exploit that data without user consent,
     SKAdNetwork is the leading attribution framework prioritizing user privacy
     …
 7.  Deep Linking
     
     in Using Branch
     
     Deep Linking Use Cases:
     
     Direct deep linking users who have the app installed already to relevant
     content. Deferred deep linking users who do not have the app installed to
     relevant content immediately after the first install. Customized/branded
     URLs Store custom data parameters in link data
 8.  Ads Attribution
     
     in Using Branch
     
     Ads Attribution Use Cases
     
     Connect with every ad network for running app campaigns through
     pre-configured integrations. Self-Attributing Networks Non-Self-Attributing
     Networks Measure app install and re-engagement campaigns for both clicks
     and views/impressions Track down-funnel events with real-time postbacks.
     Long-term trends, broken down by platform, ad set …
 9.  Web to App
     
     in Using Branch
     
     Journeys Use Cases:
     
     Leverage your website to drive new downloads. Direct/deferred deep link
     users to relevant in-app content they were viewing on web. Personalized
     banners and interstitials by targeting based on web-behavior. Visitor from
     organic search Visitor from email campaign High-intent repeat visitor
     Existing app user on website
 10. Email to App
     
     in Using Branch
     
     Universal Email Use Cases
     
     Deep Linking users to product pages in your app from marketing/promotional
     emails. Drive app installs through email campaigns. App re-engagement
     through deep links for transactional emails.
 11. SMS
     
     in Using Branch
     
     SMS Use Cases
     
     Programmatic Branch Link creation for sending through your SMS provider
     Drive users from Desktop Web to app via SMS Re-engage current users on new
     product launches, sales, etc. Attribute downstream app events to SMS
     campaigns
 12. Push Notifications
     
     in Using Branch
     
     Push Notifications Use Cases
     
     Re-engage current users on new product launches, sales, etc. Attribute
     downstream app events push notification
 13. Universal Ads Overview
     
     in Using Branch
     
     Universal Ads Overview
     
     With Universal Ads from Branch, you can finally optimize campaign
     performance and track your full return on investment in one place, using
     data from every channel and platform. Track the whole journey - See the
     full value of your customers by unifying touchpoints across every platform
     and channel. Uncover more conversions …
 14. Journeys Overview
     
     in Using Branch
     
     Journeys Overview
     
     Converting your mobile web visitors into native app users is one of the
     most effective and efficient acquisition channels available, and Branch's
     Journeys App Banners platform makes this easy with the following features:
     Customizable presentation. Because design and dev resources can be scarce,
     we have created a "what you …
 15. Universal Email Overview
     
     in Using Branch
     
     Overview
     
     Deep Linked Email allows you to automatically convert your email links into
     multi-platform deep links that take users directly to content in the app on
     mobile devices, while still maintaining the same web experience for desktop
     and mobile users without the app. Using Branch you can have deeper insights
     …

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Handbook


GETTING STARTED

 * What is Branch?
 * Branch Quick Start Guide
 * Link Behavior Tool
 * Glossary


BRANCH USE CASES

 * Ads Attribution
 * Deep Linking
   * NativeLink™ Deferred Deep Linking
 * SEO App Attribution
 * Web to App
 * Email to App
 * QR Codes
 * SMS
 * Push Notifications
 * OTT & CTV


ATTRIBUTION & METHODOLOGY

 * Branch Methodology Overview
   * Predictive Modeling (PREM)
 * Advertising Identifiers for Attribution
 * Branch Attribution Logic & Settings
 * Re-engagement Attribution Logic & Settings
 * Compare Installs to Apple iTunes and Google Play
 * Multi-Touch Attribution


CREATE BRANCH LINKS

 * Create Deep Links
   * Deep Link Data Options
   * Branch Slack App
 * Create Quick Links
   * Link Templates
   * Link Debugger
 * Create Ad Links
 * Create In-App Sharing and Referral Links


BRANCH DASHBOARD

 * Branch Dashboard Overview
 * Summary
 * Dashboard Reports
 * Dashboard Exports
   * Dashboard Daily Exports
   * Dashboard Custom Exports
 * Customized QR Code UI


UNIVERSAL ADS

 * Universal Ads Overview
 * Universal Ads Partners
   * The Branch Certified Partner Program
 * Universal Ads Partner Integration Guide
 * Universal Ads Reporting
   * Universal Ads Analytics
   * Cohort Analytics
   * Unified Analytics
 * Postbacks
   * Basic Postback Configuration
   * Advanced Postback Configuration
   * Test Postbacks
   * Postback Macros & Functions
 * Additional Configuration
   * Multiple Goal ID Support
   * MoPub Impression Level Revenue Data
   * Create Branch Links for Product Feeds
   * Universal Ads Advanced Configurations
   * TUNE <> Branch Mapped Fields
   * Configure Events for Self-Attributing Networks
   * Add Custom Partners
 * Testing & Troubleshooting
   * Test Universal Ads Campaign Setup
 * Fraud
   * Manage Fraud Rules
   * Fraud Analytics
   * In-Depth Fraud & Recommendations
 * Engagement Builder
   * Enable Engagement Builder
   * Manage Your Engagement Groups


UNIVERSAL ADS SANS

 * Self-Attributing Networks (SANs)
   * What is a Self Attributing Network?
   * Common Sources of SAN Reporting Discrepancies
 * Apple Search Ads
 * Facebook Ads Overview
   * Facebook App Install Ads
   * Facebook Traffic and Conversion Ads
   * Facebook Platform Ads
   * Facebook FAQs and Advanced Options
   * Facebook Business Manager
   * Facebook SKAdNetwork
   * Facebook Install Referrer
 * Google Ads
   * Enable Google App Campaigns
   * Enable Google Web-Based Campaigns
   * Google SKAdNetwork
   * Google Ads Data & Reporting
   * Google Ads Discrepancies
 * Google Marketing Platform Overview
   * Google Marketing Platform
   * Doubleclick (Legacy)
 * Yahoo Ads
 * Snap
   * Snap Advanced Conversions
 * TikTok For Business
   * Enable TikTok For Business
   * TikTok SKAdNetwork
   * TikTok Data & Reporting
 * Twitter Ads
 * SAN Deferred Deep Linking
 * SAN Web Tracking
 * Roku


IOS 14 & SKADNETWORK

 * SKAdNetwork
   * Enable SKAdNetwork via Branch SDK
   * Enable SKAdNetwork via Native Framework
   * SKAdNetwork Dashboard Reports
   * SKAdNetwork Agency Permissions
   * SKAdNetwork Direct Postback
   * SKAdNetwork Data
 * Impact of iOS 14 on Branch Channels
 * Impact of iOS 14 on Branch Ad Partners
 * Impact of iOS 14 on Branch Data Integrations


JOURNEYS

 * Journeys Overview
   * Journeys and GDPR
   * Journeys Assist
 * Create Journeys Banners or Interstitials
 * Advanced Journeys Configuration
 * Example Journeys Audience Configuration
 * Manage Journeys
 * Creatives Manager
 * Creatives Optimization
 * Troubleshoot Journeys Banners
 * Journeys Analytics
 * Journeys on Accelerated Mobile Pages (AMP)
 * Journeys FAQs


UNIVERSAL EMAIL

 * Universal Email Overview
 * Universal Email Partners
 * Universal Email Integration Guide
 * Personalization
   * Movable Ink - In-App Messages
   * Movable Ink - Email
 * Universal Email Link Debugger


DATA FEEDS

 * Data Feeds Overview
 * Data Integration Partners
 * Data Integration Implementation Guide
 * Webhooks
 * Export APIs


DASHBOARD CONFIGURATION

 * Configure Link Behaviors for Redirects and Link Domain
   * Advanced Settings & Change Your Link Domain
   * Troubleshooting Link Formatting Errors
 * Attribution Windows
 * Deepviews
   * Enable Deepviews
   * Advanced Deepview Configurations
   * Deepview Analytics
 * Add Additional Apps
 * Notification & Alerting System


TOOLS

 * Liveview
 * Recent Activity


ACCOUNT SETTINGS

 * Enable Single Sign On
   * Okta
 * Manage Account Profile
 * Manage User Profile
 * Add and Manage Test Devices


MANAGE USERS & PERMISSIONS

 * Entity Views, Roles & Access Levels Overview
 * Default Access Levels, Users Roles & Permissions
 * Add & Manage Users
 * Grant an Agency Access


BILLING

 * Billing Overview
 * Manage Billing
 * Access Invoices
 * Manage Subscription
 * Cancel Your Account
 * Request W9
 * How Trials Work
 * MAU Analytics


DATA PRIVACY

 * Handle Data Subject Requests From End Users
 * Best Practices to Avoid Sending PII to Branch
 * SDK Privacy Controls
 * Answering the App Store Connect Privacy Questions
 * Answering the Google Play Store Privacy Questions


SUPPORT

 * Branch Support Handbook


BASIC POSTBACK CONFIGURATION

Enable standard postback configurations for your ad partner in the Branch
Dashboard.


OVERVIEW

When Branch measures a conversion (install or other event), it determines which
ad network or partner is responsible for generating the action, then attributes
credit to the proper partner accordingly. Branch notifies partners of these
events via postbacks which are turned on when you enable any Universal Ads
integrated partner.

Branch’s postback system is highly customizable; set up postbacks for specific
events, as well as specific subsections of events, filtered by link data, user
data or event properties.

Universal Ads partners support pre-defined postback templates to simplify the
generation of the proper postback URL. If they require any additional
information (such as an event-specific Goal ID), Branch displays empty fields
for you to input that information that are automatically appended to the
postback URL.


ADD POSTBACKS

Basic postbacks are automatically activated for events like INSTALL and PURCHASE
when you enable your ad partner. You can then add additional postbacks, for
example, if you wanted to add postbacks for custom events that are specific to
your app like Account Created.

To add a postback:

 1. Under Partner Management, select the partner for whom you want to add/edit
    their postback.
 2. Click on the Postback Config tab on said partner’s page.
 3. Click the Add New Postback button at the bottom of the screen.
 4. A modal will appear with Branch default events, as well as any commerce
    (reserved events like PURCHASE) or custom events you've set up.
 5. Click Save.

In some cases, you will also be prompted to enter a Postback URL. This means
that Branch does not already have a pre-configured postback template for that
partner and you need to provide a valid URL for your partner. You can get this
URL from the ad partner.


DISABLE POSTBACKS

To disable any postback currently enabled for an ad partner:

 1. Under Partner Management, select the partner for whom you want to disable
    the postback(s).
 2. Click on the Postback Config tab on said partner’s page.
 3. Uncheck the box in the Enable column for the postback you want to disable.
 4. Click Save.


> 📘
> 
> AUTOMATED POSTBACK CLEAN UP
> 
> Branch runs weekly jobs to disable all non-functioning postbacks. Any postback
> that has failed consistently over the last 7 days - throwing only 400/500
> errors - will be automatically disabled.


DELETE POSTBACKS

To delete any postback currently added for an ad partner:

 1. UnderPartner Management, select the partner for whom you want to delete
    postback(s) for.
 2. Click on the Postback Config tab on said partner’s page.
 3. Click the three dots icon to the right of the postback and click Delete
    Postback.
 4. Click Save.




SENDING ALL EVENTS


> 🚧
> 
> PRIVACY IMPLICATIONS
> 
> As this setting will send All Events - with the name and customer event alias
> listed in this row, whether attributed to this partner or not - we recommend
> using caution when/if enabling, especially if you have enabled agencies to
> access your account.

If you want to send All Events you can enable this setting by checking the box
on the All Events column on a per postback basis. When checked, all events will
be sent regardless of attribution. Otherwise, the postback will only fire for
events attributed to the ad partner.




RESET POSTBACKS

There may be times when you need to reset a partner's settings; i.e. when a
partner updates their postback templates or when perhaps you've made a mistake
during partner setup. Resetting a partner's settings allows you to re-enable the
partner integration with the correct information to accurately measure and
attribute conversion.


> 🚧
> 
> RESETING
> 
> Resetting partner settings will:
> 
>  * Disable the ad partner.
>  * Clear out all of your saved credentials and postbacks that are already set
>    up.
>  * Return the ad partner to its basic configuration.

To reset a specific partner's postbacks:

 1. Click on the Account Settings tab of the partner in question.
 2. Click the Reset All Settings button in the right-hand corner.




ALLOWLIST POSTBACK IP ADDRESSES

If you need to allowlist the webhook server IP addresses for security purposes,
they are listed below:

 * 52.9.159.121/32
 * 52.9.176.205/32
 * 52.9.188.221/32
 * 52.9.188.236/32
 * 52.52.143.205
 * 52.53.45.79
 * 52.8.3.171
 * 54.176.26.254

Updated 15 days ago

--------------------------------------------------------------------------------

Postbacks
Advanced Postback Configuration
Did this page help you?
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 * Table of Contents
 * * Overview
   * Add Postbacks
   * Disable Postbacks
   * Delete Postbacks
   * Sending All Events
   * Reset Postbacks
   * Allowlist Postback IP Addresses







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