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* Services
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* Helping law firms evolve for the future and focus on core activities
through high-touch global legal support processes
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*
* Helping investment banks and financial services firms overcome
operational challenges, win deals and reduce costs
* * PROFESSIONAL SERVICES
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* Freeing up fee earners to spend more time on client activities.
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LATEST
* Outside Counsel Guidelines: Law firm leaders and clients debate best
approaches to client-firm dynamics
MAY 18, 2022
* Pressure on profits, pricing and talent: UK law firm leaders prepare
for new challenges ahead
MAY 13, 2022
* More than table stakes: The value proposition challenge
APR 07, 2022
* The top three tips for a successful outsourcing partnership
MAR 01, 2022
* * RESOURCES
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* MANAGING PRODUCTIVITY AND ENGAGEMENT IN HYBRID WORKFORCES
MAY 24, 2022
* HYBRID LEADERSHIP: A FUTURE OF WORK BRIEF
FEB 21, 2022
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BUSINESS SUPPORT SERVICES FOR A HYBRID WORKFORCE
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GLOBALLY CONNECTED BUSINESS AND ADMINISTRATIVE SUPPORT WHERE AND WHEN YOU NEED
IT
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DIGITIZING AND VIRTUALIZING BUSINESS SERVICES IN REGULATED ENVIRONMENTS
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OUR SERVICES
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* PRESENTATION AND CREATIVE SERVICES
1. High Volume Pitchbooks and Presentations
2. Creative and Graphic Design
3. Business Information Services (BIS)
4. CRM and Data Management
* BUSINESS AND ADMINISTRATIVE SERVICES
1. Secretarial Support
2. Document and Word Processing
3. Billing and Collections Support
4. AP and Procurement Support
5. Publications and Subscriptions Management
* OFFICE AND DOCUMENT SERVICES
* Digital Mail and Mailroom Services
* Printing, Reprographics and MFD Fleet Management
* Information Governance and Records Management
* Colleague Experience Management
* Reception and Hospitality
HOW WE WORK
From New York to London to Hong Kong, we support your business around the world.
Our teams work at our onshore and offshore centers of excellence or in your
local offices to provide you with customized and connected high-touch services
that meet every budget.
Learn how
ENGAGE TECHNOLOGY
Enabling Global Automation, Governance and Efficiency
Real-time analytics and reporting that drive efficient workflows
Discover More
WHO WE WORK WITH
* Legal
* Financial
* Professional
50
of the world's
leading law firms
4
of the 5 top
professional services firms
10
of the top 15
global investment banks
10
of the top 20
global financial institutions
INSIGHTS
See All Insights
MAY 18, 2022
* E-billing
* Legal Support Services
* Outside Counsel Guidelines
OUTSIDE COUNSEL GUIDELINES: LAW FIRM LEADERS AND THEIR CLIENTS DEBATE BEST
APPROACHES TO CLIENT-FIRM DYNAMICS
Finding common purpose for clients and lawyers and building efficiencies within
a trusted and fair partnership is predicated on understanding…
6Min Read
MAY 13, 2022
* Data Analytics
* Pricing
* Technology
PRESSURE ON PROFITS, PRICING AND TALENT: UK LAW FIRM LEADERS PREPARE FOR NEW
CHALLENGES AHEAD
Culture, profitability, rising cost pressures and client collaboration were
among the key themes of the seventh annual Sandpiper Partners’ Managing…
6Min Read
APR 07, 2022
* Legal Outsourcing
* Pricing
* Technology
MORE THAN TABLE STAKES: THE VALUE PROPOSITION CHALLENGE
In the past two years, law firms saw unprecedented profitability and growth,
fueled by the demand for legal services and…
5Min Read
1.
2.
3.
RESOURCES
* Hybrid leadership: A future of work brief
Feb 21, 2022
* Trends & Opportunities in Law Firm Outsourcing (2022)
Dec 15, 2021
* Building your technology arsenal for the hybrid workforce: A future of work
brief
Sep 27, 2021
CASE STUDIES
Driving client growth and success through highly skilled business-critical
support services
SEE ALL CASE STUDIES
AMERICAN INDEPENDENT MULTINATIONAL INVESTMENT BANK
Leveraging ENGAGE’s analytics and reports to create a globally connected
presentations team
GLOBAL LAW FIRM
Centralized document processing support improves quality and reduces cost
AMERICAN MULTINATIONAL INVESTMENT BANK
Transforming service delivery with ENGAGE, our digital client platform
AMLAW 100 FIRM
Optimizes billing and collections cycle to improve the bottom line
MULTINATIONAL INVESTMENT BANK
Effectively streamlining global publications and subscriptions for this leading
investment bank.
GLOBAL CONSULTING FIRM
Enhancing presentations and creative services with accuracy and brand adherence
US-BASED INTERNATIONAL LAW FIRM
Increasing efficiency in virtual administrative support
INTERNATIONAL LAW FIRM
Providing scalable administrative support to enable firm growth
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* SELECT BASIC ADS
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Ads can be shown to you based on the content you’re viewing, the app you’re
using, your approximate location, or your device type.
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* CREATE A PERSONALISED ADS PROFILE
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A profile can be built about you and your interests to show you personalised
ads that are relevant to you.
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* SELECT PERSONALISED ADS
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Personalised ads can be shown to you based on a profile about you.
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* CREATE A PERSONALISED CONTENT PROFILE
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A profile can be built about you and your interests to show you personalised
content that is relevant to you.
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* SELECT PERSONALISED CONTENT
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Personalised content can be shown to you based on a profile about you.
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* MEASURE AD PERFORMANCE
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The performance and effectiveness of ads that you see or interact with can be
measured.
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* MEASURE CONTENT PERFORMANCE
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The performance and effectiveness of content that you see or interact with
can be measured.
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* APPLY MARKET RESEARCH TO GENERATE AUDIENCE INSIGHTS
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Market research can be used to learn more about the audiences who visit
sites/apps and view ads.
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* DEVELOP AND IMPROVE PRODUCTS
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Your data can be used to improve existing systems and software, and to
develop new products
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USE PRECISE GEOLOCATION DATA
Use precise geolocation data
Your precise geolocation data can be used in support of one or more purposes.
This means your location can be accurate to within several meters.
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ACTIVELY SCAN DEVICE CHARACTERISTICS FOR IDENTIFICATION
Actively scan device characteristics for identification
Your device can be identified based on a scan of your device's unique
combination of characteristics.
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ENSURE SECURITY, PREVENT FRAUD, AND DEBUG
Always Active
Your data can be used to monitor for and prevent fraudulent activity, and ensure
systems and processes work properly and securely.
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TECHNICALLY DELIVER ADS OR CONTENT
Always Active
Your device can receive and send information that allows you to see and interact
with ads and content.
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MATCH AND COMBINE OFFLINE DATA SOURCES
Always Active
Data from offline data sources can be combined with your online activity in
support of one or more purposes
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LINK DIFFERENT DEVICES
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Different devices can be determined as belonging to you or your household in
support of one or more of purposes.
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RECEIVE AND USE AUTOMATICALLY-SENT DEVICE CHARACTERISTICS FOR IDENTIFICATION
Always Active
Your device might be distinguished from other devices based on information it
automatically sends, such as IP address or browser type.
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PERFORMANCE COOKIES
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