URL: https://risk.custhelp.com/app/ask
Submission: On January 26 via manual from US

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 17 HTTP transactions. The main IP is 129.152.38.64, located in Redwood City, United States and belongs to NETDYNAMICS - Oracle Corporation, US. The main domain is risk.custhelp.com.
TLS certificate: Issued by Symantec Class 3 Secure Server CA - G4 on September 26th 2017. Valid for: a year.
This is the only time risk.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
11 129.152.38.64 7160 (NETDYNAMICS)
4 104.109.77.76 20940 (AKAMAI-ASN1)
1 104.196.190.195 15169 (GOOGLE)
1 129.152.38.68 7160 (NETDYNAMICS)
17 4
Domain Requested by
11 risk.custhelp.com risk.custhelp.com
4 www.rnengage.com risk.custhelp.com
1 risk.widget.custhelp.com risk.custhelp.com
1 www.howsmyssl.com risk.custhelp.com
17 4

This site contains links to these domains. Also see Links.

Domain
risk.lexisnexis.com
www.lexisnexis.com
Subject Issuer Validity Valid
*.custhelp.com
Symantec Class 3 Secure Server CA - G4
2017-09-26 -
2018-12-26
a year crt.sh
*.widget.custhelp.com
Symantec Class 3 Secure Server CA - G4
2017-05-16 -
2018-07-08
a year crt.sh

This page contains 2 frames:

Primary Page: https://risk.custhelp.com/app/ask
Frame ID: (E9C5F80EA91839C6B80FAED5BF52FE72)
Requests: 13 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: (5249F5437E2E81472CA894A2D0A7064)
Requests: 4 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|)HTTPD)/i

Page Statistics

17
Requests

71 %
HTTPS

0 %
IPv6

3
Domains

4
Subdomains

4
IPs

2
Countries

193 kB
Transfer

513 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

17 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set ask
risk.custhelp.com/app/
46 KB
46 KB
Document
General
Full URL
https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
53212e6793b8196ff2054dd32d5637757ee6ab9d9ea0c6ef059f3682bba9ffd0
Security Headers
Name Value
Strict-Transport-Security max-age=15724800

Request headers

Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Connection
keep-alive
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Pragma
no-cache
Date
Fri, 26 Jan 2018 21:36:10 GMT
Content-Encoding
gzip
Server
Apache
Set-Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21; path=/; secure; httponly
Strict-Transport-Security
max-age=15724800
Content-Type
text/html; charset=UTF-8
RNT-Time
D=344481 t=1517002570536867
RNT-Machine
0.67
Cache-Control
no-cache, no-store
Connection
Keep-Alive
Keep-Alive
timeout=15, max=100
Content-Length
12288
Expires
-1
standard.themes.standard.SITE.css
risk.custhelp.com/euf/generated/optimized/1509986481/templates/
17 KB
5 KB
Stylesheet
General
Full URL
https://risk.custhelp.com/euf/generated/optimized/1509986481/templates/standard.themes.standard.SITE.css
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
3ca7e6cf3ddc26f18844172ebf6da5030017601fd4d1853d6e9007689cfe57ae

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Last-Modified
Mon, 06 Nov 2017 16:41:32 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=3519 t=1517002571087989
RNT-Machine
0.70
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=79
Content-Length
4617
Expires
Fri, 26 Jan 2018 21:51:11 GMT
standard.themes.standard.css
risk.custhelp.com/euf/generated/optimized/1509986481/templates/
6 KB
2 KB
Stylesheet
General
Full URL
https://risk.custhelp.com/euf/generated/optimized/1509986481/templates/standard.themes.standard.css
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
d1fa4bfcf2d05ae9bce0b933d2ce4af032e67bbfbd2195ed198a0fc8d2c1ccc4

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Last-Modified
Mon, 06 Nov 2017 16:41:32 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=3022 t=1517002571278451
RNT-Machine
0.77
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=79
Content-Length
1499
Expires
Fri, 26 Jan 2018 21:51:11 GMT
ask.themes.standard.css
risk.custhelp.com/euf/generated/optimized/1509986481/pages/
8 KB
3 KB
Stylesheet
General
Full URL
https://risk.custhelp.com/euf/generated/optimized/1509986481/pages/ask.themes.standard.css
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
c0bfeb3e7d7ecbfc2de4120d7bd181a0d48c1e389747c25b892adaf0b2a677d3

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Last-Modified
Mon, 06 Nov 2017 16:41:32 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=2027 t=1517002571279989
RNT-Machine
0.76
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=94
Content-Length
2695
Expires
Fri, 26 Jan 2018 21:51:11 GMT
upgrades3.css
risk.custhelp.com/euf/assets/themes/standard/
16 KB
5 KB
Stylesheet
General
Full URL
https://risk.custhelp.com/euf/assets/themes/standard/upgrades3.css
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
9982975333ca771ba158313ce8bbc79444e07ded9714c604b73d3473a4b95a38

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Last-Modified
Wed, 13 Dec 2017 18:01:07 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=2789 t=1517002571285485
RNT-Machine
0.79
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=67
Content-Length
4490
Expires
Fri, 26 Jan 2018 21:51:11 GMT
top_logo2.gif
risk.custhelp.com/euf/assets/themes/standard/images/
6 KB
6 KB
Image
General
Full URL
https://risk.custhelp.com/euf/assets/themes/standard/images/top_logo2.gif
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
9673b833475731f6d8960f4ad719399eb197a68b03d6f7821fed34841f50ef31

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Last-Modified
Thu, 19 Nov 2015 08:40:59 GMT
Server
Apache
Content-Type
image/gif
RNT-Time
D=2363 t=1517002571484751
RNT-Machine
0.70
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=86
Content-Length
5852
Expires
Fri, 26 Jan 2018 21:51:11 GMT
indicator.gif
risk.custhelp.com/euf/generated/optimized/1509986481/themes/standard/images/
722 B
1 KB
Image
General
Full URL
https://risk.custhelp.com/euf/generated/optimized/1509986481/themes/standard/images/indicator.gif
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
caae15eec8bd2af1f0ee84b9aabef62a6fb1a2305f65ff4eb5d56773b159187f

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Last-Modified
Thu, 19 Nov 2015 08:40:59 GMT
Server
Apache
Content-Type
image/gif
RNT-Time
D=2522 t=1517002571488195
RNT-Machine
0.66
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=45
Content-Length
722
Expires
Fri, 26 Jan 2018 21:51:11 GMT
RightNow.js
risk.custhelp.com/euf/core/3.2.6/js/5.1031/min/
300 KB
93 KB
Script
General
Full URL
https://risk.custhelp.com/euf/core/3.2.6/js/5.1031/min/RightNow.js
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
5055742be1aa48f872f91b3561ff4a6cb1dfc06202066ea16ac86802e3a9ed8e

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
*/*
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Last-Modified
Mon, 06 Mar 2017 15:07:50 GMT
Server
Apache
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=10729 t=1517002571474108
RNT-Machine
0.78
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=91
Expires
Sun, 25 Feb 2018 21:36:11 GMT
standard.db91df31822534c3bfc5d0d6d3f507eb.js
risk.custhelp.com/euf/generated/optimized/1509986481/templates/
16 KB
4 KB
Script
General
Full URL
https://risk.custhelp.com/euf/generated/optimized/1509986481/templates/standard.db91df31822534c3bfc5d0d6d3f507eb.js
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
e187cbb142701b486fc6594886c2b96b9f9f866364fa14999d8b89537866ca9f

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
*/*
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Last-Modified
Mon, 06 Nov 2017 16:41:31 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=1718 t=1517002571482983
RNT-Machine
0.76
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=56
Content-Length
4128
Expires
Fri, 26 Jan 2018 21:51:11 GMT
ask.b29834a1ba39333c7b380591622a6c17.js
risk.custhelp.com/euf/generated/optimized/1509986481/pages/
90 KB
22 KB
Script
General
Full URL
https://risk.custhelp.com/euf/generated/optimized/1509986481/pages/ask.b29834a1ba39333c7b380591622a6c17.js
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
3f910fa95cf1c9b3fb2d9ddb96c59e8ee496105b97d4bbb969d8e2a1f0f35ad9

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
*/*
Referer
https://risk.custhelp.com/app/ask
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Last-Modified
Mon, 06 Nov 2017 16:41:32 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=4953 t=1517002571481134
RNT-Machine
0.82
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=83
Content-Length
21863
Expires
Fri, 26 Jan 2018 21:51:11 GMT
buttonGradientCombo.png
risk.custhelp.com/euf/assets/themes/standard/images/
140 B
506 B
Image
General
Full URL
https://risk.custhelp.com/euf/assets/themes/standard/images/buttonGradientCombo.png
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.64 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
datacenters.rightnowtech.com
Software
Apache /
Resource Hash
5898db0ae196380dedd0704e850bdca0616a37b513a3f74d8628dfbde3c548f6

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
https://risk.custhelp.com/euf/assets/themes/standard/upgrades3.css
Cookie
cp_session=fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/euf/assets/themes/standard/upgrades3.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Last-Modified
Thu, 19 Nov 2015 08:40:58 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2049 t=1517002571593234
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=79
Content-Length
140
Expires
Fri, 26 Jan 2018 21:51:11 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame (524
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Server
104.109.77.76 Amsterdam, Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a104-109-77-76.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:11 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.31
Connection
keep-alive
Content-Length
2498
Expires
Sat, 27 Jan 2018 22:16:56 GMT
e.js
www.rnengage.com/api/e/ca1278/ Frame (524
175 B
550 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca1278/e.js
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Server
104.109.77.76 Amsterdam, Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a104-109-77-76.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
436b8ca3c1eb3a94673ada66dd332774d8d68326131ba4ab07ea9d4a3a230c1a

Request headers

Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:12 GMT
ETag
cT62VbTX
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.31
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Fri, 02 Feb 2018 19:22:40 GMT
check
www.howsmyssl.com/a/
841 B
1 KB
Script
General
Full URL
https://www.howsmyssl.com/a/check?callback=displayWarning
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Server
104.196.190.195 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
195.190.196.104.bc.googleusercontent.com
Software
/
Resource Hash
2f6b8bd518887613e91fc3088e8c1c6c3a290a6eb69e5dad9b2826af30e316e0
Security Headers
Name Value
Strict-Transport-Security max-age=631138519; includeSubdomains; preload

Request headers

Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Access-Control-Allow-Origin
*
Date
Fri, 26 Jan 2018 21:36:12 GMT
Connection
close
Content-Length
841
Strict-Transport-Security
max-age=631138519; includeSubdomains; preload
Content-Type
application/json
overlay-min.js
risk.widget.custhelp.com/ci/cache/yuiCombo/3.13.0/overlay/
465 B
674 B
Script
General
Full URL
https://risk.widget.custhelp.com/ci/cache/yuiCombo/3.13.0/overlay/overlay-min.js
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/euf/core/3.2.6/js/5.1031/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
129.152.38.68 Redwood City, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
widgetvipva01.rightnowtech.com
Software
Apache /
Resource Hash
6027739f49b1fae26df65b54d1142d38c7f6d754d5fa920390f573436f32b015

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
risk.widget.custhelp.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Accept
*/*
Referer
https://risk.custhelp.com/app/ask
Connection
keep-alive
Cache-Control
no-cache
Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date
Fri, 26 Jan 2018 21:36:12 GMT
Content-Encoding
gzip
Last-Modified
Fri, 26 Jan 2018 09:36:12 GMT
Server
Apache
Content-Type
application/javascript; charset=utf-8
RNT-Time
D=71337 t=1517002572584603
RNT-Machine
0.85
Cache-Control
max-age=315360000, public
Connection
keep-alive
Content-Length
295
Expires
Fri, 23 Jan 2032 09:36:12 GMT
r
www.rnengage.com/api/1/ Frame (524
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=INDj4z1li&s=CAGjwLDn&uh=ab47065a&uc=risk.custhelp.com%2Fapp%2Fask&b=ca1278&i=choicepoint%3Arisk&f=rnw&p=Customer%20Portal&v=16.11.0.1-b1031-sp5&e=cT62VbTX&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,551
Requested by
Host: risk.custhelp.com
URL: https://risk.custhelp.com/app/ask
Protocol
HTTP/1.1
Server
104.109.77.76 Amsterdam, Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a104-109-77-76.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.32
Cache-Control
No-store
Connection
keep-alive
Date
Fri, 26 Jan 2018 21:36:12 GMT
Content-Length
43
Content-Type
image/gif
r
www.rnengage.com/api/1/ Frame (524
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=INDkMlfYw&s=CAGjwLDn&uh=ab47065a&uc=risk.custhelp.com%2Fapp%2Fask&b=ca1278&i=choicepoint%3Arisk&f=rnw&p=Customer%20Portal&v=16.11.0.1-b1031-sp5&e=cT62VbTX&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,2691
Protocol
HTTP/1.1
Server
104.109.77.76 Amsterdam, Netherlands, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a104-109-77-76.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://risk.custhelp.com/app/ask
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.31
Cache-Control
No-store
Connection
keep-alive
Date
Fri, 26 Jan 2018 21:36:14 GMT
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

9 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| YUI_config function| YUI object| RightNow function| EJS object| _rnq object| TLSWarningYUI function| displayWarning function| ssltester string| _yuid

1 Cookies

Domain/Path Name / Value
risk.custhelp.com/ Name: cp_session
Value: fUqW_yvlV%7Er1_e49NLYDnJQ0Ua_qgeFM6PbdZZtQk_GqDABM0_NwlIuWd8qA_R8W4h_D2m9KBGDYU6b1K%7EPunUACET%7EbInZPL7x9OOVVdJkaDqOhdD7XDKxx3I4mpz5UBIaJ6Af%7EacMA%7E_xHeR8HJgx1lbmaqOOl%7EYZQN0SdMxeC_J3hzNOnsChXa581KH9aoltkEY0777JL%7EonXJeThIBN6tzRQigw8Cbdf2F5ARf90zCrMATegiQ7fLpdE1yRlS1HZn2s62MfNQoxm7RM8GooHJupW8gXCIJa8yqn8vQ70XTlqDv7G7MvaiE2jWv7HFY5aY7z7MJlGa0zzzgM6LnQlNPeJ%7EDE4EWdG6rY97AOegN93vJPGWTUkcNs4Ef0tLfJPBpc3bH_15P3d9nB4cSm5lsufAcNZQchinxIuVa6ubPuLxvBFMTUw%21%21

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=15724800