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https://www.lenscrafters.com/lc-us/return-policy
Submission Tags: falconsandbox
Submission: On August 20 via api from US
Submission Tags: falconsandbox
Submission: On August 20 via api from US
Form analysis
3 forms found in the DOMName: navigation-find-a-store — GET /lc-us/eye-exam
<form id="storeSearchFormHeader" action="/lc-us/eye-exam" name="navigation-find-a-store" method="get" class="ng-pristine ng-valid" novalidate="novalidate">
<input type="hidden" name="storeId" value="10851" autocomplete="off">
<input type="hidden" name="catalogId" value="11651" autocomplete="off">
<input type="hidden" name="langId" value="-1" autocomplete="off">
<input type="hidden" name="fromHeader" value="true" autocomplete="off">
<input type="hidden" class="latLong" name="latLong" value="" autocomplete="off">
<input type="hidden" name="page" value="0" autocomplete="off">
<input type="hidden" name="apptId" value="" autocomplete="off">
<input type="hidden" name="reschedule" value="" autocomplete="off">
<input type="hidden" id="StoreLocator_ProductId_Header" name="productId" value="" autocomplete="off">
<input type="text" autocomplete="off" class="store-input blur" aria-label="Location entry" name="locationEntry" value="" maxlength="64" placeholder="Enter City / State or Zip Code">
<button class="store-search-submit submit-find-store button-medium-blue-fill" href="javascript:void(0);" onclick="javascript:utag.link({link_name:'In-Store Lookup',product_id:['']});" type="submit" data-element-id="X_X_MainNav_EYE-ZipCode"> SEARCH
</button>
</form>
Name: CatalogSearchForm — GET https://www.lenscrafters.com/SearchDisplay
<form name="CatalogSearchForm" action="https://www.lenscrafters.com/SearchDisplay" method="get" id="CatalogSearchForm" ng-show="searchOpen == true" class="ng-pristine ng-valid ng-hide">
<input type="hidden" name="storeId" value="10851" id="WC_CachedHeaderDisplay_FormInput_storeId_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="catalogId" value="11651" id="WC_CachedHeaderDisplay_FormInput_catalogId_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="langId" value="-1" id="WC_CachedHeaderDisplay_FormInput_langId_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="pageSize" value="24" id="WC_CachedHeaderDisplay_FormInput_pageSize_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="beginIndex" value="0" id="WC_CachedHeaderDisplay_FormInput_beginIndex_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="searchSource" value="Q" id="WC_CachedHeaderDisplay_FormInput_searchSource_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="sType" value="SimpleSearch" id="WC_CachedHeaderDisplay_FormInput_sType_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="resultCatEntryType" value="2" id="WC_CachedHeaderDisplay_FormInput_resultType_In_CatalogSearchForm_1" autocomplete="off">
<input type="hidden" name="showResultsPage" value="true" id="WC_CachedHeaderDisplay_input_1" autocomplete="off"> <input type="hidden" name="pageView" value="" id="WC_CachedHeaderDisplay_input_2" autocomplete="off"> <input type="hidden"
name="showCarousel" value="true" id="showCarousel" autocomplete="off">
<input type="hidden" name="selectedTab" value="" autocomplete="off">
<div id="header-search" ng-class="searchInputHasGainFocus == true ? 'd-flex' : ''">
<span id="searchTextHolder" class="nodisplay">Search for...</span>
<span class="spanacce"> ???SEARCH_ACCESSKEY??? </span>
<meta name="CommerceSearch" content="storeId_10851">
<a id="close-mobile-search" class="hide show-xs-only show-sm-only ng-hide" ng-show="searchInputHasGainFocus" ng-click="searchInputHasGainFocus = false; emptySearchField = true; resetSearchField();" title="close search"></a>
<label for="SimpleSearchForm_SearchTerm" class="nodisplayClass"> ???SEARCH_CATALOG??? </label>
<input type="text" maxlength="64" accesskey="0" size="18" class="search-txt blur" ng-class="{mobile:mobileMenuStatus}" name="searchTerm" id="SimpleSearchForm_SearchTerm" value="Search for..."
onfocus="JavaScript:retrieveCachedSuggestions('CachedSuggestionsView?langId=-1&storeId=10851&catalogId=11651'); clearSearchField();" onblur="fillSearchField();"
onkeyup="doAutoSuggest(event, "AutoSuggestView?coreName=MC_11101_CatalogEntry_en_US&serverURL=http%3a%2f%2flbsolrronaprodlive.luxgroup.net%3a3737%2fsolr%2fMC_11101_CatalogEntry_en_US", this.value);"
onkeypress="onKeyPressFunctions(event);" ng-init="resetSearchField();" ng-keyup="showCloseIcon($event);" ng-keypress="emptySearchField = false"
ng-focus="searchInputHasGainFocus = true; searchOpen = true; emptySearchField = (deviceType == 'D' ? false : true);" autocomplete="off" tabindex="-1">
<script type="text/javascript">
// The primary Array to hold all static search suggestions
var staticContent = new Array();
// The titles of each search grouping
var staticContentHeaders = new Array();
var staticContentHeaderHistory = "???SEARCH_HISTORY???"
// The auto suggest container ID's
var staticContentSectionDiv = ["autoSuggestStatic_1", "autoSuggestStatic_2", "autoSuggestStatic_3"];
</script>
<div dojotype="wc.widget.RefreshArea" widgetid="AutoSuggestCachedSuggestions" controllerid="AutoSuggestCachedSuggestionsController" id="autoSuggestCachedSuggestions_div" role="region" aria-label="Auto Suggest Suggestions" waistate:live="polite"
waistate:atomic="true" waistate:relevant="all" style="display: none;"></div>
<button class="WC_CachedHeaderDisplay_button_1" type="submit" href="#" title="Click here to perform a search."
onclick="JavaScript:document.CatalogSearchForm.searchTerm.value=trim(document.CatalogSearchForm.searchTerm.value); if(document.CatalogSearchForm.searchTerm.value); if(document.CatalogSearchForm.searchTerm.value.length > 0 && document.CatalogSearchForm.searchTerm.value != 'Search LensCrafters.com') {submitSpecifiedForm(document.CatalogSearchForm);} return false;">
???SEARCH_CATALOG??? </button>
<div id="autoCompleteContainer"></div>
</div>
</form>
Name: insuranceLoginForm —
<form name="insuranceLoginForm" class="css-form ng-pristine ng-invalid ng-invalid-required ng-valid-pattern ng-valid-maxlength" novalidate="">
<div ng-show="insuranceLoginMod == 1" class="login-data">
<div class="firstname-input">
<label>First Name</label>
<input class="utagpiimask ng-pristine ng-untouched ng-empty ng-invalid ng-invalid-required ng-valid-pattern blur" type="text" ng-model="firstname" name="firstname" ng-pattern="/^([a-zA-Z]{2,})(\s[a-zA-Z]{2,})*$/" required=""
aria-label="First name">
</div>
<span ng-show="!insuranceLoginForm.firstname.$valid && insuranceLoginForm.firstname.$touched" tabindex="-1" aria-label="Please enter a valid first name" class="ng-hide">Please enter a valid first name.</span>
<div class="lastname-input">
<label>Last Name</label>
<input class="utagpiimask ng-pristine ng-untouched ng-empty ng-invalid ng-invalid-required ng-valid-pattern blur" type="text" ng-model="lastname" name="lastname" ng-pattern="/^([a-zA-Z]{2,})(\s[a-zA-Z]{2,})*$/" required=""
aria-label="Last name">
</div>
<span ng-show="!insuranceLoginForm.lastname.$valid && insuranceLoginForm.lastname.$touched" tabindex="-1" aria-label="Please enter a valid last name" class="ng-hide">Please enter a valid last name.</span>
<div class="dob-zip-container">
<div class="dob-input">
<label>Date of Birth</label>
<input class="utagpiimask ng-pristine ng-untouched ng-empty ng-invalid ng-invalid-required ng-valid-pattern ng-valid-maxlength blur" placeholder="MM/DD/YYYY" id="dob" type="text" maxlength="10" max="" ng-model="dob" name="dob"
ng-pattern="/^(?:(?:(?:0?[13578]|1[02])(\/|-|\.)31)\1|(?:(?:0?[1,3-9]|1[0-2])(\/|-|\.)(?:29|30)\2))(?:(?:1[6-9]|[2-9]\d)?\d{2})$|^(?:0?2(\/|-|\.)29\3(?:(?:(?:1[6-9]|[2-9]\d)?(?:0[48]|[2468][048]|[13579][26])|(?:(?:16|[2468][048]|[3579][26])00))))$|^(?:(?:0?[1-9])|(?:1[0-2]))(\/|-|\.)(?:0?[1-9]|1\d|2[0-8])\4(?:(?:1[6-9]|[2-9]\d)?\d{2})$/"
required="" aria-label="Date of birth">
</div>
<span ng-show="!insuranceLoginForm.dob.$valid && insuranceLoginForm.dob.$touched" tabindex="-1" aria-label="Please enter a valid date of birth" class="ng-hide">Please enter a valid date of birth.</span>
<div class="zipcode-input">
<label>Zip Code</label>
<input class="utagpiimask ng-pristine ng-untouched ng-empty ng-invalid ng-invalid-required ng-valid-pattern blur" type="text" ng-model="zipcode" name="zipcode" ng-pattern="/^[0-9]{5}(?:-[0-9]{4})?$/" required="" aria-label="Zipcode">
</div>
<span ng-show="!insuranceLoginForm.zipcode.$valid && insuranceLoginForm.zipcode.$touched" tabindex="-1" aria-label="Please enter a valid zip code" class="ng-hide">Please enter a valid zip code.</span>
</div>
</div>
<div ng-show="insuranceLoginMod == 2" class="login-data ng-hide">
<div class="firstname-input">
<label>Plan/Group ID</label>
<input class="utagpiimask ng-pristine ng-untouched ng-empty ng-invalid ng-invalid-required ng-valid-pattern" type="text" ng-model="planid" name="planid" ng-pattern="/^[a-zA-Z0-9]{3,}$/" required="" aria-label="Plan/group id">
</div>
<span ng-show="!insuranceLoginForm.planid.$valid && insuranceLoginForm.planid.$touched" tabindex="-1" aria-label="Please enter a valid plan id" class="ng-hide">Please enter a valid Plan ID.</span>
<div class="lastname-input">
<label>Member ID</label>
<input class="utagpiimask ng-pristine ng-untouched ng-empty ng-invalid ng-invalid-required ng-valid-pattern" type="text" ng-model="memberid" name="memberid" ng-pattern="/(^[a-zA-Z0-9]{3,})(-[0-9])?$/" required="" aria-label="Member id">
</div>
<span ng-show="!insuranceLoginForm.memberid.$valid && insuranceLoginForm.memberid.$touched" tabindex="-1" aria-label="Please enter a valid member id" class="ng-hide">Please enter a valid Member ID.</span>
</div>
<div class="submit-plan-info">
<div class="age-check">
<label class="lc-control lc-control--checkbox" for="certifyage">I certify that my use of this service abides by the
<a class="hippa-privacypolicies" href="/webapp/wcs/stores/servlet/LegalView?catalogId=11651&storeId=10851&category=InsuranceClaimsSystem"> Luxottica Retail HIPPA & Privacy Policies</a>
<input type="checkbox" ng-model="certifyage" name="certifyage" id="certifyage" data-element-id="D_X_MainNav_VisionInsurance-18YearsOld" required="" aria-label="18 years vision insurance checkbox"
class="ng-pristine ng-untouched ng-empty ng-invalid ng-invalid-required blur">
<div class="lc-control__indicator"></div>
</label>
</div>
<span class="age-check-error ng-hide" ng-show="!insuranceLoginForm.certifyage.$valid && insuranceLoginForm.certifyage.$touched"
aria-label="To proceed, tick the box above to certify you're 18 years or older. If you're not, you cannot proceed with this step.">To proceed, tick the box above to certify you're 18 years or older. If you're not, you cannot proceed with this
step.</span>
<button class="submit-plan-info-button" name="submitplaninfobutton" ng-click="submitInsuranceLogin()" data-element-id="X_X_MainNav_VisionInsurance-CheckEligibility">Apply insurance</button>
</div>
</form>
Text Content
LensCrafters Return Policy - Online & In-store Purchase Skip main navigation Find a Store Previous Our precautions in store. Learn more Free shipping and free returns. Get blue light filtering lenses. Shop Now Book an eye exam online. Schedule now Buy online, pick up in store. Shop Now Our precautions in store. Learn more Free shipping and free returns. Get blue light filtering lenses. Shop Now Book an eye exam online. Schedule now Buy online, pick up in store. Shop Now Our precautions in store. Learn more Next Insurance accepted online and in store 0 EYEGLASSES * Eyeglasses SHOP BY gender Women’s Eyeglasses Men’s Eyeglasses Kids’ Eyeglasses view all eyeglasses SHOP BY our picks Best sellers Ray-Ban Oakley New arrivals SHOP BY LENSES Blue light Transitions light-responsive SHOP BY OFFER Designer Sale | 50% off frame + lenses view all eyeglasses For every sunny moment. 50% off lenses with frame purchase SHOP EYEGLASSES SUNGLASSES * Sunglasses SHOP BY gender Women’s Sunglasses Men’s Sunglasses Kids’ Sunglasses view all sunglasses SHOP BY our picks Best sellers Ray-Ban Oakley New arrivals SHOP BY LENSES Polarized Oakley Prizm SHOP BY OFFER Designer Sale | 50% off frame + lenses view all sunglasses For every sunny moment. 50% off lenses with frame purchase Shop sunglasses CONTACT LENSES * Contact lenses Need a contact lenses refill? LOGIN TO REORDER Complete your first contact lens purchase and you can reorder next time with just one click. Your last purchase Previous Next / REORDER NOW Acuvue contacts Dailies contacts Air Optix contacts Biofinity contacts LensCrafters contacts Ray-Ban contacts Biotrue contacts Precision 1 contacts Ultra contacts view all contact lenses OUR PICKS View all ACUVUE OASYS® with Transitions™ - 6 Pack ACUVUE OASYS® 1-Day with HydraLuxe™ Technology, 90 pack 1-DAY ACUVUE® MOIST, 90 pack ACUVUE OASYS® with HYDRACLEAR® PLUS Technology, 24 pack ACUVUE OASYS® for ASTIGMATISM, 6 pack ACUVUE OASYS® 1-Day for ASTIGMATISM, 30 pack 1-DAY ACUVUE® MOIST FOR ASTIGMATISM - 90 PACK ACUVUE OASYS® with HYDRACLEAR® PLUS Technology, 12 pack 1-DAY ACUVUE® MOIST, 30 pack Acuvue Oasys 1-Day for Asigmatism 90 Pack Up to $150 off an annual supply of contact lenses Ask your eye care professional for complete wear, care and safety information. shop now Need a contact lenses refill? LOGIN TO REORDER Complete your first contact lens purchase and you can reorder next time with just one click. Loading your previous order... Your last purchase here's your last purchase Previous Next REORDER NOW / LENSES * BRANDS * Brands View all brands Armani Exchange Arnette Brooks Brothers Bulgari Burberry Chaps Coach Costa Del Mar Dolce&Gabbana Ess Gucci Giorgio Armani LensCrafters Michael Kors Oakley Oakley Youth Persol Polo Prep Polo Ralph Lauren Prada Prada Linea Rossa Ralph by Ralph Lauren Ralph Lauren Ray-Ban Ray-Ban Jr Sferoflex Starck Eyes Tiffany Tom Ford Tory Burch Valentino Versace Vogue Vogue Jr View all brands shop RAY-BAN EYE EXAM * Eye exam Schedule an eye exam for you and your family Find the LensCrafters store closest to you SEARCH Protecting your eyes and the community We’ve created a customer and patient experience that prioritizes hygiene and safety without sacrificing our quality of care. Hands and respiratory hygiene Surface and products hygiene Social distancing discover more HERE’S SOME LIGHT READING Vision guide Importance of eye exams Our doctors Clarifye Dr. Tips Doctor’s Tips In this episode, Blue Light WATCH THE VIDEO Search for... ???SEARCH_ACCESSKEY??? ???SEARCH_CATALOG??? ???SEARCH_CATALOG??? RAY-BAN VERSACE OAKLEY BURBERRY EYEGLASSES CONTACT LENSES SUNGLASSES 0 Favorites My account My account Logout My Account Logout Vision insurance Find a store 0 Favorites 0 Cart 50% off lenses with frame purchase Shop now Other offers × Exclusive savings for you - Online & In Store - 50% off lenses with frame purchase APPLIES DIRECTLY IN CART Shop Eyewear - Online & In Store - Free Blue Light lenses with kids frame purchase APPLIES DIRECTLY IN CART Shop Kids Eyeglasses - Online and In Store | new CUSTOMERS only - 20% off your first supply of contact lenses* Use promo code: CONTACTS20 Shop Contacts - Online & In Store - Designer Sale | 50% off frame + lenses APPLIES DIRECTLY IN CART Shop Designer Sale VIEW ALL OFFERS BACK TO CUSTOMER SERVICE SHIPPING AND RETURNS POLICY Find out all you need to know about our shipping policy, shipping costs, returns policy and purchase refunds. SHIPPING INFORMATION + What are your shipping options? When selecting a shipping method in your cart, you will find different options catered to your needs. What are your shipping options? When selecting a shipping method in your cart, you will find different options catered to your needs. On top of the shipping days, we will take extra days to process your order depending on whether it includes prescription eyewear, non-prescription eyewear or contact lenses. PRESCRIPTION EYEWEAR 7 days to process + shipping days, once your prescription is verified CONTACT LENSES 2 days to process + shipping days, once your prescription is verified NON-PRESCRIPTION EYEWEAR 2 days to process + shipping days SHOP EYEGLASSES SHOP SUNGLASSES SHOP CONTACT LENSES RETURN POLICY + Need to return your eyewear? Here's how to handle the return of your online & in-store purchases. Need to return your eyewear? Here's how to handle the return of your online & in-store purchases. You can return your eyewear for a full refund or replace them within 30 days of the dispense date, which is the day they arrive at your home or the day you purchase them in store. Please note: Applies to original purchase. Does not cover accidental damage, scratches, breakage or theft. RETURNING ONLINE PURCHASES REQUEST A RETURN 1. To get the ball rolling, please visit our Return Request page and provide your item(s) and order details. Within 48 hours, we will email a prepaid shipping label or an update on your request. 2. Once you get the email, print out the prepaid shipping label, pack up the product in the same box, attach the shipping label and send it on off. 3. On receiving the returned product, we'll refund your purchase on the card you used at checkout. This process can take about 7-10 days. You'll receive an email confirming your refund, but if you feel it's been too long, please give our customer service a call. CHAT WITH US Got questions about your returns? Chat with out customer service team and get answers on the spot from Monday - Friday: 09:00 AM - 05:30 PM EDT. Click here to chat now CONTACT US RETURNING IN-STORE PURCHASES If you purchased your eyewear in store, returning is simple. All you have to do is: 1. Take them back to the same location you bought them at. 2. Make sure they're in original condition and undamaged. 3. Bring your receipt and an associate will guide you through the return process. Our return policy will be extended for an extra 30 days once our stores re-open. FIND A STORE Contact us for any question Check your insurance eligibility We accept most vision insurance plans online, saving you time and money. Discover more PERSONAL INFORMATION PLAN INFORMATION First Name Please enter a valid first name. Last Name Please enter a valid last name. Date of Birth Please enter a valid date of birth. Zip Code Please enter a valid zip code. Plan/Group ID Please enter a valid Plan ID. Member ID Please enter a valid Member ID. I certify that my use of this service abides by the Luxottica Retail HIPPA & Privacy Policies To proceed, tick the box above to certify you're 18 years or older. If you're not, you cannot proceed with this step. Apply insurance BRANDS BRANDS * Ray-Ban * Oakley * Versace * Coach * Michael Kors * Prada * View all Brands EYECARE EYECARE * Our Lenses * Schedule an Eye Exam * Vision Guide * Eyewear Glossary * Measuring your PD * * Doctor tips * Blue Light Glasses SAVINGS SAVINGS * Offers & Discount * Insurance * LensCrafters credit card * AAA Members * AARP Members * CUSTOMER SERVICE CUSTOMER SERVICE * Purchase Care * Online Returns * Track Your Order * FAQ * Live chat * Contact us LEGAL LEGAL * Privacy Policy * Terms & Conditions * Independent Doctor's Notice * AdChoices COMPANY INFO COMPANY INFO * About us * Our Flagship Store * Careers * Find a Store * Site Map UNITED STATES (English) * UNITED STATES (English) * UNITED STATES (Español) * CANADA (English) * CANADA (Française) We guarantee every transaction is 100% secure * * * * * * Buy now, pay later with Affirm. Learn More © 2021 LensCrafters All Rights Reserved Other sites of the Group DISCOVER OTHER BRANDS FROM LUXOTTICA Ray-Ban Oakley Persol Oliver Peoples Vogue Eyewear Sunglass Hut Target Optical Glasses.com Contact Direct