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Submitted URL: https://channel.io/?utm_source=powered_by_email&utm_medium=channel.io&utm_channel_id=172158&utm_content=Channel
Effective URL: https://channel.io/en?utm_channel_id=172158&utm_content=Channel&utm_medium=channel.io&utm_source=powered_by_email
Submission: On June 12 via manual from IT — Scanned from IT

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THE FUTURE OF CUSTOMER SERVICE IS AI

Get ready with Channel Talk, your all-in-one AI Messenger.

Sign Up for Free



Book a Demo



What Will a Future Transformed by AI Look Like? Let’s Take a Look.

Track my order

Change my booking

Request a demo




Track my order

Change my booking

Request a demo

167.880+ Companies Believe in Channel Talk



“Channel Talk allows us to provide VIP-level service for our demanding
customers. Good for customers. Great for conversion.”

L’atelier Forte

CEO

“An all-in-one life saver. Amazing app. Having all of our customer relations and
marketing on one platform is a life saver.”

Konny Baby

CX Manager

“Thanks to Channel Talk’s live chat, we’re able to talk casually with our
customers and build real relationships with them.”

Lewkin

Marketing Specialist

Cut Down Repetitive Inquiries by 50%

Focus on Conversations That Sell

AI Chatbot ALF

No Matter How You Say It, ALF Will Understand

ALF, our AI chat bot, understands conversation context and responds perfectly,
saving both money and your agent's time.

What Can ALF Do for You?

Recommend Commands for Inquiries

Auto-Create FAQs

Retrieval Augmented Generation (RAG)

Coming soon

Route to an Agent

Match the Personality of Your Brand

Command

A Shortcut for Resolving Repetition

/track_order

Show real-time information your customers are looking for.



/cancel_order

Let customers take action so you can focus on conversations.



Save Your Time & Money with AI

Prioritize VIP Conversations

When It Comes to Customer Service Solutions, Channel Talk Does It Best

98%

Retention Rate

Our customers are here to stay.

100M+

Monthly Channel Talk Conversations

Powering millions of chats every month

73%

Annual Client Growth Rate

The fastest growing company in Asia.

Customer-Friendly Conversations

The Best Customer Experience Starts with a Conversation

Create a Memorable First Impression

A chat experience like no other. Customize your home screen to suit your brand
and create a lasting first impression.

Create a Memorable First Impression

A chat experience like no other. Customize your home screen to suit your brand
and create a lasting first impression.



Start with a Click

No email or login required. Just click to start chatting.



Keep the Conversation Flowing

We’ll send follow-up email and text notifications if your customer leaves the
site while chatting.



“If you are in e-commerce, using Channel Talk is a must. Especially for
high-involvement products, the decision-making process tends to be longer, and
Channel Talk ensures that the connection with customers is never lost.”

-TRDST

Streamline Customer Conversations

Manage Customer Communication All in One Place

From Chat to Call to Video

Take a Look

All Your Conversations, Right Here

Bring all your messages into one place. Answer questions from anywhere, all in a
single view.



Make Calls From Anywhere

No more being tied to the office for calls. Talk to your customers anytime,
anywhere via the Channel Talk app on PC or mobile.



Switch Seamlessly From Chat to Video

When talking to your customer over video call is easier, smoothly transition
over with just one click.

Switch Seamlessly From Chat to Video

When talking to your customer over video call is easier, smoothly transition
over with just one click.



Powerful CRM Marketing

Turn Conversations into Sales

Just a Few Clicks to Find Everything You Need

Quickly search for first-time visitors to VIPs. Save filtering conditions to
make customer management easier.



Just a Few Clicks to Find Everything You Need

Quickly search for first-time visitors to VIPs. Save filtering conditions to
make customer management easier.



Marketing Makes Regulars

Offer 10% off to your first-time visitors. Give free shipping to your VIPs. With
Marketing, you can tailor messages to each customer.

Marketing Makes Regulars

Offer 10% off to your first-time visitors. Give free shipping to your VIPs. With
Marketing, you can tailor messages to each customer.



“Being able to send messages to segmented targets at the perfect time has been
the greatest advantage of Channel Talk. Sending these personalized messages has
greatly increased our conversion rates.”

-Rael Korea

Trusted by Customers & Industry Experts

Reliable Product Security

From customer data to cloud stability, we are committed to prioritizing and
protecting the valuable information of both our company and clients.



Top-rated CX solution

Customer satisfaction on G2, as voted by our valued customers.



Start Your Customer Driven Journey

No site required

Free trial of all features available for 14 days

Install in 3 minutes

Sign Up for Free
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