www.customerservicetrainingresource.com Open in urlscan Pro
2400:cb00:2048:1::6819:8826  Public Scan

Submitted URL: http://www.customerservicetrainingresource.net/ondemand/?c=1&p=8909911145
Effective URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&p=8909911145
Submission: On September 18 via manual from US

Summary

This website contacted 12 IPs in 2 countries across 10 domains to perform 36 HTTP transactions. The main IP is 2400:cb00:2048:1::6819:8826, located in United States and belongs to CLOUDFLARENET - Cloudflare, Inc., US. The main domain is www.customerservicetrainingresource.com.
This is the only time www.customerservicetrainingresource.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2400:cb00:204... 13335 (CLOUDFLAR...)
10 2400:cb00:204... 13335 (CLOUDFLAR...)
16 2400:cb00:204... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
1 2400:cb00:204... 13335 (CLOUDFLAR...)
1 172.217.16.162 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2 104.16.84.55 13335 (CLOUDFLAR...)
1 104.16.83.55 13335 (CLOUDFLAR...)
36 12
Domain Requested by
26 www.customerservicetrainingresource.com www.customerservicetrainingresource.com
ajax.googleapis.com
3 v2.zopim.com 1 redirects www.customerservicetrainingresource.com
2 www.google-analytics.com www.customerservicetrainingresource.com
1 www.google.de www.customerservicetrainingresource.com
1 www.google.com www.customerservicetrainingresource.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 www.googleadservices.com www.customerservicetrainingresource.com
1 www.lorman.com www.customerservicetrainingresource.com
1 ajax.googleapis.com www.customerservicetrainingresource.com
1 www.customerservicetrainingresource.net 1 redirects
36 10

This site contains links to these domains. Also see Links.

Domain
www.linkedin.com
Subject Issuer Validity Valid
*.google-analytics.com
Google Internet Authority G3
2018-08-28 -
2018-11-20
3 months crt.sh
*.g.doubleclick.net
Google Internet Authority G3
2018-08-28 -
2018-11-20
3 months crt.sh
www.google.com
Google Internet Authority G3
2018-08-28 -
2018-11-20
3 months crt.sh
www.google.de
Google Internet Authority G3
2018-08-28 -
2018-11-20
3 months crt.sh
*.zopim.com
COMODO RSA Domain Validation Secure Server CA
2017-12-06 -
2020-12-29
3 years crt.sh

This page contains 3 frames:

Primary Page: http://www.customerservicetrainingresource.com/ondemand/?c=1&p=8909911145
Frame ID: 06C76FB3FDF575344B4CAEE204DA5585
Requests: 35 HTTP requests in this frame

Frame: https://v2.zopim.com/widget/images/avatar_simple_visitor.png
Frame ID: B81BA5711B859E0A63D4AA312D6FCB44
Requests: 1 HTTP requests in this frame

Frame: data://truncated
Frame ID: 36199F16B0C2F43D2EB18E5F355732F0
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://www.customerservicetrainingresource.net/ondemand/?c=1&p=8909911145 HTTP 302
    http://www.customerservicetrainingresource.com/ondemand/?c=1&p=8909911145 Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • script /v2\.zopim\.com/i

Overall confidence: 100%
Detected patterns
  • headers server /cloudflare/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+font-awesome(?:\.min)?\.css/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|(analytics))\.js/i
  • env /^gaGlobal$/i

Overall confidence: 100%
Detected patterns
  • script /modernizr(?:-([\d.]*[\d]))?.*\.js/i
  • env /^Modernizr$/i

Overall confidence: 100%
Detected patterns
  • script /jquery(?:\-|\.)([\d.]*\d)[^\/]*\.js/i
  • script /\/([\d.]+)\/jquery(?:\.min)?\.js/i
  • script /jquery.*\.js/i
  • env /^jQuery$/i

Page Statistics

36
Requests

17 %
HTTPS

75 %
IPv6

10
Domains

10
Subdomains

12
IPs

2
Countries

379 kB
Transfer

1401 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://www.customerservicetrainingresource.net/ondemand/?c=1&amp;p=8909911145 HTTP 302
    http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 25
  • http://www.google-analytics.com/ga.js HTTP 307
  • https://www.google-analytics.com/ga.js
Request Chain 26
  • http://www.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1452981532&utmhn=www.customerservicetrainingresource.com&utmcs=windows-1252&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=OnDemand%20Webinars%20for%20Customer%20Service%20Professionals&utmhid=257011408&utmr=-&utmp=%2Fondemand%2F%3Fc%3D1%26amp%3Bp%3D8909911145&utmht=1537291547649&utmac=UA-22505729-7&utmcc=__utma%3D126199455.416438764.1537291548.1537291548.1537291548.1%3B%2B__utmz%3D126199455.1537291548.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1464854707&utmredir=1&utmu=qAAAAAAAAAAAAAAAAAAAAAAE~ HTTP 307
  • https://www.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1452981532&utmhn=www.customerservicetrainingresource.com&utmcs=windows-1252&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=OnDemand%20Webinars%20for%20Customer%20Service%20Professionals&utmhid=257011408&utmr=-&utmp=%2Fondemand%2F%3Fc%3D1%26amp%3Bp%3D8909911145&utmht=1537291547649&utmac=UA-22505729-7&utmcc=__utma%3D126199455.416438764.1537291548.1537291548.1537291548.1%3B%2B__utmz%3D126199455.1537291548.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1464854707&utmredir=1&utmu=qAAAAAAAAAAAAAAAAAAAAAAE~
Request Chain 33
  • http://v2.zopim.com/?1FYhEsND6bXKHEVQlnZspup7c79uNLen HTTP 302
  • http://v2.zopim.com/bin/v/widget_v2.264.js

36 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set /
www.customerservicetrainingresource.com/ondemand/
Redirect Chain
  • http://www.customerservicetrainingresource.net/ondemand/?c=1&amp;p=8909911145
  • http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
30 KB
8 KB
Document
General
Full URL
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8826 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
eed9a1682e8994011f53c8bd7737c3ec311564c14b21e0d847bf4c6d7a90047c

Request headers

Host
www.customerservicetrainingresource.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
X-DevTools-Emulate-Network-Conditions-Client-Id
06C76FB3FDF575344B4CAEE204DA5585

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Type
text/html; charset=ISO-8859-1
Transfer-Encoding
chunked
Connection
keep-alive
Set-Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; expires=Wed, 18-Sep-19 17:25:46 GMT; path=/; domain=.customerservicetrainingresource.com; HttpOnly PHPSESSID=r15jof4qj794gf7bec8vkag9j5; path=/ click_id=368563151; expires=Thu, 18-Oct-2018 17:25:47 GMT; path=/; domain=.customerservicetrainingresource.com campaign_id=1; expires=Mon, 17-Dec-2018 17:25:47 GMT; path=/; domain=.customerservicetrainingresource.com code=deleted; expires=Mon, 18-Sep-2017 17:25:46 GMT; path=/; domain=.customerservicetrainingresource.com
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma
no-cache
X-UA-Compatible
IE=Edge,chrome=1
Server
cloudflare
CF-RAY
45c5838771fbbf20-FRA
Content-Encoding
gzip

Redirect headers

Date
Tue, 18 Sep 2018 17:25:46 GMT
Content-Type
text/html; charset=iso-8859-1
Transfer-Encoding
chunked
Connection
keep-alive
Set-Cookie
__cfduid=dfbf3cec071c82778116cc124032d3c831537291546; expires=Wed, 18-Sep-19 17:25:46 GMT; path=/; domain=.customerservicetrainingresource.net; HttpOnly
Location
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Server
cloudflare
CF-RAY
45c58385e5449738-FRA
bookstore_menu.css
www.customerservicetrainingresource.com/core/css/
8 KB
2 KB
Stylesheet
General
Full URL
http://www.customerservicetrainingresource.com/core/css/bookstore_menu.css
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
555f50e14c7f227e4a34a92764ee9d97a3dc8dac567f803e0f02bfed99f602c8

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1
Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Mon, 25 Feb 2008 20:31:20 GMT
Server
cloudflare
ETag
W/"64d53-1e1c-4470174629600"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c5838974b6bef3-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
common.css
www.customerservicetrainingresource.com/core/css/
44 KB
9 KB
Stylesheet
General
Full URL
http://www.customerservicetrainingresource.com/core/css/common.css?v=20161111
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
2adbb79fc5cb6edaec311b1e6f8855f2591ab3f8fd5e6944440d9175a8d6192b

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1
Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Mon, 18 Jun 2018 21:07:00 GMT
Server
cloudflare
ETag
W/"686ee-afa5-56ef0f24ea500"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c58389750696e8-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
font-awesome.min.css
www.customerservicetrainingresource.com/core/css/
23 KB
6 KB
Stylesheet
General
Full URL
http://www.customerservicetrainingresource.com/core/css/font-awesome.min.css?v=4.2.0
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
541ac58217a8ade1a5e292a65a0661dc9db7a49ae13654943817a4fbc6761afd

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1
Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Thu, 22 Jan 2015 19:52:32 GMT
Server
cloudflare
ETag
W/"61aac-5cbb-50d43033f4000"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c5838971c2bf02-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
blue.css
www.customerservicetrainingresource.com/core/css/
3 KB
1 KB
Stylesheet
General
Full URL
http://www.customerservicetrainingresource.com/core/css/blue.css?v=20131007
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
88ddebdbda6a9f9601b96218bb52d2dbb85e23a8102a9bd90fbbaeb1a83f4717

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1
Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Mon, 30 Sep 2013 15:54:09 GMT
Server
cloudflare
ETag
W/"61279-d60-4e79bd8bc2a40"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c5838971c3bf02-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
modernizr-2.6.2.min.js
www.customerservicetrainingresource.com/core/js/vendor/
15 KB
7 KB
Script
General
Full URL
http://www.customerservicetrainingresource.com/core/js/vendor/modernizr-2.6.2.min.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8826 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cf25ec18f223f4c51ce1128a42e644cdc2244d88f89d1a51440d9dbe51f4efe8

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1
Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Wed, 03 Jul 2013 15:40:14 GMT
Server
cloudflare
ETag
W/"529-3c36-4e09d4716b380"
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c58389729cbf20-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.10.2/
91 KB
33 KB
Script
General
Full URL
http://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2a00:1450:4001:81a::200a , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
89a15e9c40bc6b14809f236ee8cd3ed1ea42393c1f6ca55c7855cd779b3f922e
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Sat, 18 Aug 2018 15:00:29 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Tue, 20 Dec 2016 18:17:03 GMT
Server
sffe
Age
2687118
Vary
Accept-Encoding
Content-Type
text/javascript; charset=UTF-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=31536000, stale-while-revalidate=2592000
Accept-Ranges
bytes
Timing-Allow-Origin
*
Content-Length
32954
X-XSS-Protection
1; mode=block
Expires
Sun, 18 Aug 2019 15:00:29 GMT
logo.png
www.customerservicetrainingresource.com/images/headers/
2 KB
3 KB
Image
General
Full URL
http://www.customerservicetrainingresource.com/images/headers/logo.png
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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cloudflare /
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no-cache
Accept-Encoding
gzip, deflate
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www.customerservicetrainingresource.com
User-Agent
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User-Agent
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Response headers

Date
Tue, 18 Sep 2018 17:25:48 GMT
CF-Cache-Status
HIT
Last-Modified
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Server
cloudflare
ETag
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2363
Expires
Tue, 18 Sep 2018 21:25:48 GMT
search_button.gif
www.customerservicetrainingresource.com/images/common/
825 B
1 KB
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Full URL
http://www.customerservicetrainingresource.com/images/common/search_button.gif
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8826 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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User-Agent
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Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
CF-Cache-Status
MISS
Last-Modified
Wed, 13 Jan 2010 17:09:30 GMT
Server
cloudflare
ETag
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Vary
Accept-Encoding
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public, max-age=14400
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CF-RAY
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Content-Length
825
Expires
Tue, 18 Sep 2018 21:25:47 GMT
logo_wo_tagline_small.jpg
www.lorman.com/images/logo/
9 KB
10 KB
Image
General
Full URL
http://www.lorman.com/images/logo/logo_wo_tagline_small.jpg
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
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Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
CF-Cache-Status
HIT
Last-Modified
Wed, 05 Sep 2007 13:34:53 GMT
Server
cloudflare
X-Frame-Options
SAMEORIGIN
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"2cd4-25be-43963787f5940"
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public, max-age=31536000
Connection
keep-alive
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CF-RAY
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Content-Length
9662
Expires
Wed, 18 Sep 2019 17:25:47 GMT
button_learn_more.gif
www.customerservicetrainingresource.com/images/
3 KB
3 KB
Image
General
Full URL
http://www.customerservicetrainingresource.com/images/button_learn_more.gif
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
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Cookie
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keep-alive
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:48 GMT
CF-Cache-Status
MISS
Last-Modified
Fri, 30 Sep 2011 19:34:13 GMT
Server
cloudflare
ETag
"124e90-ae2-4ae2db5c21740"
Vary
Accept-Encoding
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Cache-Control
public, max-age=14400
Connection
keep-alive
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CF-RAY
45c5838f374896e8-FRA
Content-Length
2786
Expires
Tue, 18 Sep 2018 21:25:48 GMT
main.js
www.customerservicetrainingresource.com/core/js/
13 KB
4 KB
Script
General
Full URL
http://www.customerservicetrainingresource.com/core/js/main.js?v=20160321
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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keep-alive
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Mon, 18 Jun 2018 21:04:27 GMT
Server
cloudflare
ETag
W/"61c2d-35b2-56ef0e9300cc0"
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c5838b9270bf02-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
search.js
www.customerservicetrainingresource.com/search/
814 B
753 B
Script
General
Full URL
http://www.customerservicetrainingresource.com/search/search.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Fri, 27 Sep 2013 14:23:32 GMT
Server
cloudflare
ETag
W/"12bfb4-32e-4e75e3b240100"
Vary
Accept-Encoding
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text/javascript
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
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Expires
Tue, 18 Sep 2018 21:25:47 GMT
conversion.js
www.googleadservices.com/pagead/
22 KB
9 KB
Script
General
Full URL
http://www.googleadservices.com/pagead/conversion.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
172.217.16.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
fra15s11-in-f2.1e100.net
Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Timing-Allow-Origin
*
Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Server
cafe
ETag
4170421555302457439
Vary
Accept-Encoding
P3P
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Cache-Control
private, max-age=3600
Content-Disposition
attachment; filename="f.txt"
Content-Type
text/javascript; charset=UTF-8
Content-Length
8486
X-XSS-Protection
1; mode=block
Expires
Tue, 18 Sep 2018 17:25:47 GMT
itkjx.json.min.js
www.customerservicetrainingresource.com/core/js/
3 KB
2 KB
Script
General
Full URL
http://www.customerservicetrainingresource.com/core/js/itkjx.json.min.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
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keep-alive
Cache-Control
no-cache
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
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Server
cloudflare
ETag
W/"6129a-bd6-4f3dcda242840"
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c5838c62b8bf02-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
itkjx.min.js
www.customerservicetrainingresource.com/core/js/
2 KB
1 KB
Script
General
Full URL
http://www.customerservicetrainingresource.com/core/js/itkjx.min.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8826 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
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Cookie
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Connection
keep-alive
Cache-Control
no-cache
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http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Wed, 12 Mar 2014 17:28:10 GMT
Server
cloudflare
ETag
W/"6129b-764-4f46c29191e80"
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c5838c6398bf20-FRA
Expires
Tue, 18 Sep 2018 21:25:47 GMT
bg-blue.gif
www.customerservicetrainingresource.com/images/common/
140 B
540 B
Image
General
Full URL
http://www.customerservicetrainingresource.com/images/common/bg-blue.gif
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
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Cookie
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Connection
keep-alive
Cache-Control
no-cache
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http://www.customerservicetrainingresource.com/core/css/blue.css?v=20131007
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:47 GMT
CF-Cache-Status
MISS
Last-Modified
Mon, 04 Feb 2008 16:31:53 GMT
Server
cloudflare
ETag
"809e4-8c-44557a960b040"
Vary
Accept-Encoding
Content-Type
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Cache-Control
public, max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
CF-RAY
45c5838d02e7bf02-FRA
Content-Length
140
Expires
Tue, 18 Sep 2018 21:25:47 GMT
bg-footer.jpg
www.customerservicetrainingresource.com/images/common/
745 B
1 KB
Image
General
Full URL
http://www.customerservicetrainingresource.com/images/common/bg-footer.jpg
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
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Cookie
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Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/core/css/common.css?v=20161111
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:48 GMT
CF-Cache-Status
MISS
Last-Modified
Wed, 30 Dec 2009 21:11:15 GMT
Server
cloudflare
ETag
"809e8-2e9-47bf8942e22c0"
Vary
Accept-Encoding
Content-Type
image/jpeg
Cache-Control
public, max-age=14400
Connection
keep-alive
Accept-Ranges
bytes
CF-RAY
45c5838fc3dfbf02-FRA
Content-Length
745
Expires
Tue, 18 Sep 2018 21:25:48 GMT
tab_bottom.jpg
www.customerservicetrainingresource.com/images/subtab/
546 B
948 B
Image
General
Full URL
http://www.customerservicetrainingresource.com/images/subtab/tab_bottom.jpg
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8726 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
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Date
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Response headers

Date
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Redirect headers

Location
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HSTS
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cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
image/webp,image/apng,image/*,*/*;q=0.8
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1; __utma=126199455.416438764.1537291548.1537291548.1537291548.1; __utmc=126199455; __utmz=126199455.1537291548.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __utmt=1; __utmb=126199455.1.10.1537291548
Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:48 GMT
Content-Encoding
gzip
CF-Cache-Status
MISS
Last-Modified
Fri, 07 Feb 2014 18:27:28 GMT
Server
cloudflare
ETag
W/"c1-177-4f1d524688400"
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c583908501bf20-FRA
Expires
Tue, 18 Sep 2018 21:25:48 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/985905530/
2 KB
2 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/985905530/?random=1537291547810&cv=9&fst=1537291547810&num=1&label=g3PXCM6ogQQQ-vKO1gM&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=http%3A%2F%2Fwww.customerservicetrainingresource.com%2Fondemand%2F%3Fc%3D1%26amp%3Bp%3D8909911145&tiba=OnDemand%20Webinars%20for%20Customer%20Service%20Professionals&rfmt=3&fmt=4
Requested by
Host: www.googleadservices.com
URL: http://www.googleadservices.com/pagead/conversion.js
Protocol
SPDY
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:814::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
cafe /
Resource Hash
5efcef6e17b4227652052ae5b278357d32ec0d9d24b85c9a3d1ee31c6c729edd
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 18 Sep 2018 17:25:47 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
status
200
cache-control
no-cache, must-revalidate
content-disposition
attachment; filename="f.txt"
content-type
text/javascript; charset=UTF-8
alt-svc
quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length
1031
x-xss-protection
1; mode=block
expires
Fri, 01 Jan 1990 00:00:00 GMT
Cookie set itkjx.php
www.customerservicetrainingresource.com/core/ajax/
1 B
801 B
XHR
General
Full URL
http://www.customerservicetrainingresource.com/core/ajax/itkjx.php
Requested by
Host: ajax.googleapis.com
URL: http://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8826 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
01ba4719c80b6fe911b091a7c05124b64eeece964e09c058ef8f9805daca546b

Request headers

Pragma
no-cache
Origin
http://www.customerservicetrainingresource.com
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8
Accept
*/*
Cache-Control
no-cache
X-Requested-With
XMLHttpRequest
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1; __utma=126199455.416438764.1537291548.1537291548.1537291548.1; __utmc=126199455; __utmz=126199455.1537291548.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __utmt=1; __utmb=126199455.1.10.1537291548
Connection
keep-alive
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Content-Length
925
Accept
*/*
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Origin
http://www.customerservicetrainingresource.com
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

Pragma
no-cache
Date
Tue, 18 Sep 2018 17:25:48 GMT
Content-Encoding
gzip
Server
cloudflare
Transfer-Encoding
chunked
Connection
keep-alive
Content-Type
text/html; charset=ISO-8859-1
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Set-Cookie
tuid=51200451; expires=Thu, 01-Oct-2020 17:25:48 GMT; path=/; domain=.customerservicetrainingresource.com campaign_id=1; expires=Mon, 17-Dec-2018 17:25:48 GMT; path=/; domain=.customerservicetrainingresource.com hit_id=90104846; expires=Thu, 18-Oct-2018 17:25:48 GMT; path=/; domain=.customerservicetrainingresource.com
CF-RAY
45c5838f3487bf20-FRA
X-UA-Compatible
IE=Edge,chrome=1
/
www.google.com/ads/user-lists/985905530/
42 B
281 B
Image
General
Full URL
https://www.google.com/ads/user-lists/985905530/?random=1537291547810&cv=9&fst=1537290000000&num=1&label=g3PXCM6ogQQQ-vKO1gM&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=http%3A%2F%2Fwww.customerservicetrainingresource.com%2Fondemand%2F%3Fc%3D1%26amp%3Bp%3D8909911145&tiba=OnDemand%20Webinars%20for%20Customer%20Service%20Professionals&fmt=3&crd=CIPQGw&cdct=2&is_vtc=1&random=1255486488&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
SPDY
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:820::2004 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
adclick_server /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 18 Sep 2018 17:25:47 GMT
x-content-type-options
nosniff
server
adclick_server
content-type
image/gif
status
200
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
42
x-xss-protection
1; mode=block
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/ads/user-lists/985905530/
42 B
281 B
Image
General
Full URL
https://www.google.de/ads/user-lists/985905530/?random=1537291547810&cv=9&fst=1537290000000&num=1&label=g3PXCM6ogQQQ-vKO1gM&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=http%3A%2F%2Fwww.customerservicetrainingresource.com%2Fondemand%2F%3Fc%3D1%26amp%3Bp%3D8909911145&tiba=OnDemand%20Webinars%20for%20Customer%20Service%20Professionals&fmt=3&crd=CIPQGw&cdct=2&is_vtc=1&random=1255486488&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2a00:1450:4001:820::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
adclick_server /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 18 Sep 2018 17:25:47 GMT
x-content-type-options
nosniff
server
adclick_server
content-type
image/gif
status
200
cache-control
no-cache, no-store, must-revalidate
alt-svc
quic=":443"; ma=2592000; v="44,43,39,35"
content-length
42
x-xss-protection
1; mode=block
expires
Fri, 01 Jan 1990 00:00:00 GMT
zopim.min.js
www.customerservicetrainingresource.com/core/js/vendor/
375 B
723 B
Script
General
Full URL
http://www.customerservicetrainingresource.com/core/js/vendor/zopim.min.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/core/js/vendor/modernizr-2.6.2.min.js
Protocol
HTTP/1.1
Server
2400:cb00:2048:1::6819:8826 , United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
fce7ff495757fc0608b7fec9dfde64212c706731dd4f84d20b91cc7a5ada95b8

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
www.customerservicetrainingresource.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Cookie
__cfduid=dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546; PHPSESSID=r15jof4qj794gf7bec8vkag9j5; click_id=368563151; campaign_id=1; __utma=126199455.416438764.1537291548.1537291548.1537291548.1; __utmc=126199455; __utmz=126199455.1537291548.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __utmt=1; __utmb=126199455.1.10.1537291548; tuid=51200451; hit_id=90104846
Connection
keep-alive
Cache-Control
no-cache
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:48 GMT
Content-Encoding
gzip
CF-Cache-Status
HIT
Last-Modified
Fri, 07 Feb 2014 18:27:28 GMT
Server
cloudflare
ETag
W/"c1-177-4f1d524688400"
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
public, max-age=14400
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c58391e591bf20-FRA
Expires
Tue, 18 Sep 2018 21:25:48 GMT
widget_v2.264.js
v2.zopim.com/bin/v/
Redirect Chain
  • http://v2.zopim.com/?1FYhEsND6bXKHEVQlnZspup7c79uNLen
  • http://v2.zopim.com/bin/v/widget_v2.264.js
1 MB
248 KB
Script
General
Full URL
http://v2.zopim.com/bin/v/widget_v2.264.js
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
HTTP/1.1
Server
104.16.84.55 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
cee3a844a3009cd64e1a4ce6c89fa8b8dbabd7e22713688497933b1248e23708

Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 18 Sep 2018 17:25:48 GMT
Content-Encoding
gzip
CF-Cache-Status
HIT
Last-Modified
Tue, 18 Sep 2018 07:06:05 GMT
Server
cloudflare
ETag
W/"5ba0a3dd-109826"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Cache-Control
public, max-age=315360000
Transfer-Encoding
chunked
Connection
keep-alive
CF-RAY
45c5839217c097f8-FRA
Expires
Fri, 15 Sep 2028 17:25:48 GMT

Redirect headers

Date
Tue, 18 Sep 2018 17:25:48 GMT
CF-Cache-Status
HIT
Server
cloudflare
ETag
"5ba0a3dd-0"
Vary
Accept-Encoding
Content-Type
application/octet-stream
Location
http://v2.zopim.com/bin/v/widget_v2.264.js
Cache-Control
max-age=14400, max-age=14400, public, must-revalidate, proxy-revalidate
Connection
keep-alive
CF-RAY
45c5839207b997f8-FRA
Content-Length
0
Expires
Tue, 18 Sep 2018 18:19:14 GMT
avatar_simple_visitor.png
v2.zopim.com/widget/images/ Frame B81B
2 KB
2 KB
Image
General
Full URL
https://v2.zopim.com/widget/images/avatar_simple_visitor.png
Requested by
Host: www.customerservicetrainingresource.com
URL: http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Protocol
SPDY
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.83.55 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software
cloudflare /
Resource Hash
fa5bcdcf23448e3355070766ccda99c4fc5f7effc3d9e7e84bb3eaed5d21e958

Request headers

Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 18 Sep 2018 17:25:49 GMT
cf-cache-status
HIT
last-modified
Thu, 02 Mar 2017 11:22:19 GMT
server
cloudflare
etag
"58b8006b-782"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/png
status
200
cache-control
public, max-age=604800
accept-ranges
bytes
cf-ray
45c58396efc763d3-FRA
content-length
1922
expires
Tue, 25 Sep 2018 17:25:49 GMT
truncated
/ Frame 3619
13 KB
0
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
a522bc21b099ea2a10ebb26c536ff1714c18f89f23666452b589994887deccad

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
http://www.customerservicetrainingresource.com/ondemand/?c=1&amp;p=8909911145
Origin
http://www.customerservicetrainingresource.com

Response headers

Access-Control-Allow-Origin
*
Content-Type
application/font-woff

Verdicts & Comments Add Verdict or Comment

81 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| html5 object| Modernizr function| yepnope function| $ function| jQuery object| _gaq object| _gat object| gaGlobal object| fade_out_intervals object| fade_in_intervals number| hover_on_delay_cold number| hover_on_delay_hot number| hover_off_delay number| fade_in_delay number| fade_out_delay function| hide_modal_elements function| show_gdpr_notice_modal number| TimeToFade undefined| mousex undefined| mousey string| visible_tooltip string| current_tooltip string| last_show_timeout number| fade_interval function| fade function| animateFade function| show_tooltip function| hide_tooltip function| move_tooltip function| move_tooltip_out function| mouse_move function| convert_color_to_hex string| default_search_val object| google_conversion_id object| google_conversion_label object| google_custom_params object| google_remarketing_only function| GooglemKTybQhCsO object| google_conversion_date object| google_conversion_time number| google_conversion_snippets number| google_conversion_first_time object| google_conversion_js_version object| google_conversion_format object| google_enable_display_cookie_match object| google_remarketing_for_search object| google_conversion_type object| google_conversion_order_id object| google_conversion_language object| google_conversion_value object| google_conversion_evaluemrc object| google_conversion_currency object| google_conversion_domain object| google_conversion_color object| google_disable_viewthrough object| google_gtag_event_data object| google_conversion_linker object| google_tag_for_child_directed_treatment object| google_tag_for_under_age_of_consent object| google_allow_ad_personalization_signals object| google_conversion_items object| google_conversion_merchant_id object| google_user_id object| onload_callback object| opt_image_generator object| google_conversion_page_url object| google_conversion_referrer_url object| google_gtm object| google_gcl_cookie_prefix object| google_read_gcl_cookie_opt_out object| google_basket_feed_country object| google_basket_feed_language object| google_basket_discount object| google_basket_transaction_type object| google_disable_merchant_reported_conversions object| jx function| $zopim string| __$__GEO string| hex_val string| __$z_results string| __$z_innerText

11 Cookies

Domain/Path Name / Value
.customerservicetrainingresource.com/ Name: tuid
Value: 51200451
.customerservicetrainingresource.com/ Name: hit_id
Value: 90104846
.customerservicetrainingresource.com/ Name: __utmb
Value: 126199455.1.10.1537291548
.customerservicetrainingresource.com/ Name: __utmz
Value: 126199455.1537291548.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.customerservicetrainingresource.com/ Name: __utmc
Value: 126199455
www.customerservicetrainingresource.com/ Name: PHPSESSID
Value: r15jof4qj794gf7bec8vkag9j5
.customerservicetrainingresource.com/ Name: __utma
Value: 126199455.416438764.1537291548.1537291548.1537291548.1
.customerservicetrainingresource.com/ Name: campaign_id
Value: 1
.customerservicetrainingresource.com/ Name: __utmt
Value: 1
.customerservicetrainingresource.com/ Name: click_id
Value: 368563151
.customerservicetrainingresource.com/ Name: __cfduid
Value: dde2b656c4d67a7dbd1a8d0fefd0ba9241537291546

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.googleapis.com
googleads.g.doubleclick.net
v2.zopim.com
www.customerservicetrainingresource.com
www.customerservicetrainingresource.net
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.lorman.com
104.16.83.55
104.16.84.55
172.217.16.162
2400:cb00:2048:1::6818:120e
2400:cb00:2048:1::6818:70e8
2400:cb00:2048:1::6819:8726
2400:cb00:2048:1::6819:8826
2a00:1450:4001:814::2002
2a00:1450:4001:816::200e
2a00:1450:4001:81a::200a
2a00:1450:4001:820::2003
2a00:1450:4001:820::2004
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