URL: https://support.pinpointstatus.com/
Submission: On April 25 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 8 HTTP transactions. The main IP is 54.235.72.83, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.pinpointstatus.com.
TLS certificate: Issued by R3 on April 25th 2023. Valid for: 3 months.
This is the only time support.pinpointstatus.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.235.72.83 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
3 143.204.215.69 16509 (AMAZON-02)
2 18.66.137.169 16509 (AMAZON-02)
8 5
Domain Requested by
3 beacon-v2.helpscout.net support.pinpointstatus.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net support.pinpointstatus.com
1 support.pinpointstatus.com
8 4

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
support.pinpointstatus.com
R3
2023-04-25 -
2023-07-24
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2022-12-08 -
2023-12-07
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M02
2023-04-02 -
2024-04-30
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.pinpointstatus.com/
Frame ID: 70AE3D171B5147E573947F210C885B5D
Requests: 8 HTTP requests in this frame

Screenshot

Page Title

PinPoint Status Knowledge Base

Page Statistics

8
Requests

100 %
HTTPS

25 %
IPv6

3
Domains

4
Subdomains

5
IPs

1
Countries

313 kB
Transfer

375 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.pinpointstatus.com/
13 KB
4 KB
Document
General
Full URL
https://support.pinpointstatus.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.235.72.83 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-235-72-83.compute-1.amazonaws.com
Software
openresty /
Resource Hash
c53490912de19d1ab363ecbca8e094830ed5635eaa3a75ce23332666e3d43def

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 25 Apr 2023 15:22:16 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1680680542689.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
116 KB
116 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1680680542689.css
Requested by
Host: support.pinpointstatus.com
URL: https://support.pinpointstatus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:2800:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
cd69ba63672604472e4acad6f963704693461d80ca95770f9166836b76073390
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 25 Apr 2023 15:07:59 GMT
via
1.1 19dbc4cbbe0be3dca8e57283a83b57c6.cloudfront.net (CloudFront)
last-modified
Tue, 04 Apr 2023 13:51:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
865
etag
"c3da196043ed796d93fbbd5f0ef2274a2eb132a9"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
118307
x-amz-cf-id
MHQFhoL5E1eXs4EuZ8DvlXm6YkETZxb6huokI--zqz0D04TqPn2_Lg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
151 KB
151 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.pinpointstatus.com
URL: https://support.pinpointstatus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:2800:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a2deeea00271f1cdfc055516d98ec62b43ba2478b33fcb605f42b1371e3247ed
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 25 Apr 2023 14:45:59 GMT
via
1.1 19dbc4cbbe0be3dca8e57283a83b57c6.cloudfront.net (CloudFront)
last-modified
Tue, 04 Apr 2023 13:51:24 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
2177
etag
"62421757fb12e45649c117f2d7e230d64110bfff"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
154136
x-amz-cf-id
iqyfVTYY_btHl5PJJoGzzjaeIPEciQrLXb8NlBTIMqbRWsM4jf6fjA==
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
f398f309d792db43e222dc1b7e18092014f6b4ee4c21740c4f80cb84dc7a38c9

Request headers

Referer
Origin
https://support.pinpointstatus.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
/
beacon-v2.helpscout.net/
458 B
750 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.pinpointstatus.com
URL: https://support.pinpointstatus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9199d9b2f9e0b8b4fbbb0b5ea4eb96c1fe9799288fcc8ee3a0d38c83c16c5a60

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Tue, 25 Apr 2023 15:21:07 GMT
content-encoding
gzip
via
1.1 befe3b8553d90339ecf78e5d7cefa60a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
69
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
326
last-modified
Fri, 14 Apr 2023 08:08:02 GMT
server
AmazonS3
etag
"627f8232e0af65941dfdca80b6195354"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
0RZU0wMETA1kxNP8BhHMPZjXiWK6hJZ2uNt-vuLdgcodHI0Eemrqig==
vendor.cd5059a8.js
beacon-v2.helpscout.net/static/js/
63 KB
22 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.cd5059a8.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
92aa11587aa820dc18977e3156bf9359e7694050c2d7d21a5cae435993c1bdea

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Tue, 25 Apr 2023 14:42:50 GMT
content-encoding
gzip
via
1.1 befe3b8553d90339ecf78e5d7cefa60a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
2367
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22207
last-modified
Fri, 14 Apr 2023 08:08:02 GMT
server
AmazonS3
etag
"bbd7098212808bebe55346ec365016cb"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
Hws6lVBrro6RTM_veLE5U0ccawjDagoNTn4ewEkfOXrIGEX6G9Rc_A==
main.89b98198.js
beacon-v2.helpscout.net/static/js/
24 KB
10 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.89b98198.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
26c9352a21c5bf91d65a5c994fb6fb825854f53f5d2753338eba895a228a8f73

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Tue, 25 Apr 2023 15:09:06 GMT
content-encoding
gzip
via
1.1 befe3b8553d90339ecf78e5d7cefa60a.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA53-C1
age
791
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
9559
last-modified
Fri, 14 Apr 2023 08:08:02 GMT
server
AmazonS3
etag
"645f0bed266414ef8206ca600b6050e9"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
mF_i04di4DNlqKL0alxlHiCuf4jnDJZB8L18mOmsO5e6mIhxEsJiaw==
34e9ad4a-5db3-4e41-853c-1d4b45b11596
d3hb14vkzrxvla.cloudfront.net/v1/
6 KB
7 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/34e9ad4a-5db3-4e41-853c-1d4b45b11596
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.cd5059a8.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.169 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-169.fra60.r.cloudfront.net
Software
/
Resource Hash
446bfc0e7cbb94d465a087c67bf9a356f77073ff9fe89898461d62e517af1326
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
16c401d8-3c57-4d6a-a79c-9c3bc67119a7
Helpscout-Release
2.2.93
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
b98b766c-08df-40d7-93d6-a41869ed36b7
Referer
https://support.pinpointstatus.com/
Helpscout-Origin
Beacon-Embed

Response headers

date
Tue, 25 Apr 2023 15:22:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 9c920cc684a38b53bc9c7a44ba794874.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P4
x-cache
Miss from cloudfront
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.pinpointstatus.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-amz-cf-id
pE1NrmoROstmH3zzgYFDzUvtX0dVRhHmxSfLx_mXXIoi4bhRqddD_A==
x-ratelimit-limit-chat-tokens-hour
25
34e9ad4a-5db3-4e41-853c-1d4b45b11596
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/34e9ad4a-5db3-4e41-853c-1d4b45b11596
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.169 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-169.fra60.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.pinpointstatus.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.pinpointstatus.com
allow
GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS, PATCH
content-length
0
date
Tue, 25 Apr 2023 15:22:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 9c920cc684a38b53bc9c7a44ba794874.cloudfront.net (CloudFront)
x-amz-cf-id
4GpXO0IPXRMBhQwVyzJ2ksXhtfE6-YrVKK_v_YsWSvDY_ll-qXgWjg==
x-amz-cf-pop
FRA60-P4
x-cache
Miss from cloudfront
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless function| Beacon function| hashChanged function| _toConsumableArray string| url undefined| rewrittenUrl function| _slice function| css_browser_selector function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.pinpointstatus.com/ Name: PLAY_SESSION
Value: "9c5191dd136826189a11fa4f6f3caca001ccfc1d-siteId=61e3469795524d6f6eaf3eaf&hs.session.id=piVu9VKpHwbwdi5aWdhYm0ltBPA1VnPDewQthh4OupwFR3dLlwYCT2k6JqMg4jOU&hs.session.exp=1682522536365"