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Submitted URL: http://inoc.com/
Effective URL: https://www.inoc.com/
Submission: On June 27 via manual from US — Scanned from DE
Effective URL: https://www.inoc.com/
Submission: On June 27 via manual from US — Scanned from DE
Form analysis 2 forms found in the DOM
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<option value="Bouvet Island">Bouvet Island</option>
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<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
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<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo The Democratic Republic Of The">Congo The Democratic Republic Of The</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="C√Îte D'ivoire">C√Îte D'ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
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<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island And Mcdonald Islands">Heard Island And Mcdonald Islands</option>
<option value="Holy See Vatican City State">Holy See Vatican City State</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
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<option value="Indonesia">Indonesia</option>
<option value="Iran Islamic Republic Of">Iran Islamic Republic Of</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle Of Man">Isle Of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea Democratic People's Republic Of">Korea Democratic People's Republic Of</option>
<option value="Korea Republic Of">Korea Republic Of</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia The Former Yugoslav Republic Of">Macedonia The Former Yugoslav Republic Of</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia Federated States Of">Micronesia Federated States Of</option>
<option value="Moldova">Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="Netherlands Antilles">Netherlands Antilles</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Palestinian Territory Occupied">Palestinian Territory Occupied</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="R√Âunion">R√Âunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barth√Âlemy">Saint Barth√Âlemy</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts And Nevis">Saint Kitts And Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin">Saint Martin</option>
<option value="Saint Pierre And Miquelon">Saint Pierre And Miquelon</option>
<option value="Saint Vincent And The Grenadines">Saint Vincent And The Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome And Principe">Sao Tome And Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia And The South Sandwich Islands">South Georgia And The South Sandwich Islands</option>
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<option value="Svalbard And Jan Mayen">Svalbard And Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan Province Of China">Taiwan Province Of China</option>
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<option value="Tanzania United Republic Of">Tanzania United Republic Of</option>
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<option value="Timor-Leste">Timor-Leste</option>
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<option value="Tokelau">Tokelau</option>
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<option value="Trinidad And Tobago">Trinidad And Tobago</option>
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<option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option>
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<option value="Virgin Islands British">Virgin Islands British</option>
<option value="Virgin Islands U.S.">Virgin Islands U.S.</option>
<option value="Wallis And Futuna">Wallis And Futuna</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
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<div
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name="would_you_like_to_sign_up_for_a_monthly_email_containing_the_latest_published_articles__posts__and_" value="true"><span>I'd like to sign up for marketing emails from INOC containing the latest published articles, posts, and
resources.</span></label></li>
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</fieldset>
<fieldset class="form-columns-1">
<div class="legal-consent-container">
<div class="hs-richtext">
<p>INOC needs the information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment
to protecting your privacy, please review our <a href="https://www.inoc.com/privacy-shield-policy" target="_blank" rel="noopener">Privacy Policy</a>.</p>
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<div class="hs_submit hs-submit">
<div class="hs-field-desc" style="display: none;"></div>
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GLOBAL 24X7 OUTSOURCED NOC SUPPORT AND NOC OPERATIONS CONSULTING
OUTSOURCED NOC SUPPORT
Maximize operational efficiency and effectiveness across your infrastructure
through industry-leading 24x7 outsourced NOC support.
NOC OPERATIONS CONSULTING
Achieve operational maturity and peak performance in your new or existing NOC
through industry-leading NOC operations consulting.
OUR NOC SOLUTIONS ARE TRUSTED BY ENTERPRISES, SERVICE PROVIDERS, OEMS,
TECHNOLOGY VENDORS, AND OTHERS WORLDWIDE.
Find your noc solution Partner with us
Most IT teams have better things to do than monitor and manage infrastructure.
HOW MUCH IS INEFFICIENCY—OR INCAPABILITY—COSTING YOU?
NOC support shouldn’t prevent you from focusing your attention where it’s needed
most: innovating and growing your business.
When support activities pile up, IT managers often throw expensive tools and
staff at specific problems, but rarely see better network performance and
happier end-users or customers.
Many teams aren’t structured or staffed to make their IT operation both
efficient and effective, especially 24x7. Without a better option, IT staff
remain burdened with low-level support activities that steal valuable time from
strategic projects.
GET PEACE OF MIND WITH THE NOC SUPPORT YOU NEED, 24X7.
Founded in 2000, INOC helps enterprises, service providers, and OEMs implement
high-quality NOC support operations with deep expertise in processes, people and
technology. Get the expertise you need to make sure your technology
infrastructure and operations meet your support objectives, whether you need to
build, improve or outsource your NOC support operations.
We ensure your end-users or customers are proactively monitored, measured, and
managed for maximum service availability and performance, whether we’re
supporting you from our 24x7 NOC locations, optimizing and designing your
on-site NOCs, or delivering NOC service directly to your customers as your
support partner.
Comprehensive network, server, and application monitoring, and a powerful
operational framework, deliver detailed metrics and visibility, enabling our
team or your team to react quickly and optimize for peak support execution.
Let’s talk noc
WHAT ARE YOUR NOC CHALLENGES?
ICON-INOC_TEAM
PEOPLE
* Over-utilized technology staff
* Lack of niche NOC/technical expertise
* Difficulty hiring, training and retaining staff
* Problems reoccur, teams stay reactive
* No 24x7 support capabilities
ICON-OPERATIONS_AND_TOOL_MANAGEMENT
PROCESS
* Lack of quality control or assurance
* Slow or inconsistent response times
* Vulnerable to business disruptions
* Difficulty meeting service levels
* High operational costs
ICON-PC-CHART
PLATFORM
* Lack of meaningful operational metrics
* Poor documentation and runbooks
* Can’t scale support with the business
* Disparate tools and platforms
* Can’t meet customer support demands
NOC SOLUTIONS
Our NOC solutions enable you to meet demanding infrastructure support
requirements and gain full control of your infrastructure’s technology, support,
and operations.
Monitor and protect your infrastructure through custom outsourced NOC support
and receive industry-leading best practices consulting for optimizing existing
NOCs for optimal performance.
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24X7 NOC SUPPORT SERVICES
Need us 24x7? Overnight? Just on weekends? Our award-winning outsourced NOC
support services provide exactly the level of support you need—when you need it.
Focus your attention and resources on revenue-generating projects and leave
infrastructure monitoring and management to the team trusted by enterprises,
communications service providers, and OEMs to deliver maximum uptime,
availability, and performance.
NOC Support Services
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NOC OPERATIONS CONSULTING
We diligently assess internal and external support requirements and draw on
operational best practices to provide tiered organization structures, define
appropriate workflows, and provide full operational visibility into your
infrastructure and support. Work with our NOC experts to identify meaningful
metrics and develop detailed reports for top NOC performance, whether you need
to design a new NOC or optimize your existing one.
NOC Operations Consulting Services
PARTNER WITH US
Looking for a NOC services partner who can fill 24x7 NOC support gaps and unlock
new revenue opportunities in high-demand areas like managed services? The INOC
VISION Partner Program gives you the solutions, training, tools, and support to
accelerate profitability and expand your business at a fraction of the cost and
complexity of standing up a NOC yourself.
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GET INDUSTRY-LEADING NOC OPERATIONS EXPERTISE
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We keep good company. Join other leading organizations getting world-class
support and accelerating their business with INOC.
NOC EXPERTISE
Draw on our deep knowledge and experience to better understand the opportunities
for improving your support and develop an operational structure that unlocks its
full potential. Learn more about how we run our NOCs and provide expert-level
guidance in all areas of NOC support, optimization, design, and build.
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Operations & Tool Management
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Service Level Management
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Customer Experience Management
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Global NOCs
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Security & ISO Certification
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INOC Team
TECHNICAL EXPERTISE
With years of experience working in multi-vendor and multi-technology
environments, our engineers know what it takes to keep our clients up and
running 24x7. Learn how we provide technical expertise to enterprises, service
providers, and OEMs, or explore our technical capabilities in specific areas of
infrastructure.
See our technical expertise
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Optical
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Product Management
WHO WE SUPPORT
ENTERPRISES
Tech • Utility • Finance • Healthcare • Insurance • Retail • Media • Government
• Energy • Manufacturing • and more
SERVICE PROVIDERS
Optical • Subsea • Telco • Wireless • Data Center • MSP • VAR • Systems
Integrator • and more
TECHNOLOGY VENDORS
Network Equipment • Cloud Provider • and more
“INOC has provided an incredible level of NOC support for our critical Public
Safety and Public Transportation clients that have large and complex network,
server, and application environments. INOC provides our field service teams with
more intelligent alerting that allows us to resolve problems much quicker and
keep critical infrastructure running 24x7. Trending capacity and forecasting is
also important to our clients. INOC’s services allow us to help our clients
budget capital improvements more appropriately. Our partnership has spanned
twelve years and we’re continuing to expand services to date.”
Tim Portokalis, Vice President
SDI Presence
“We really value the INOC team’s understanding of NOC support and operations and
their ability to support our growing customer base and requirements. They’ve
understood and accommodated our changing needs in a way that encourages growth
and expansion.”
Joe Phelan, Vice President, Customer Service
ADVA Optical
“INOC combines end-to-end technical and operational expertise into an
outstanding service package. They supported a complex optical network connecting
multiple data centers with a level of organization and process efficiency that
was impressive. Turnup was streamlined, painless, and transitioned smoothly into
excellent ongoing 24x7x365 support.”
George J. Cornachini, Global Technology Consultant
Digital Reality
CASE STUDY
How INOC Helped SDI Presence Reduce Ticket Volume by 50% and Increase Monitoring
Accuracy by 25% for Critical Infrastructure Customers
Read the case study
CASE STUDY
How INOC Helped AT&T Business Grow Its VA Hospital Guest Wi-Fi Program and
Reduce Ticket Resolution Times by 35%
Read the case study
CASE STUDY
How INOC Partnered With SHI to Help a Large Financial Company Reduce Average
MTTR by 900% Within One Year
Read the case study
FREE WHITE PAPER TOP 10 CHALLENGES TO RUNNING A SUCCESSFUL NOC
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running a successful NOC.
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NOT SURE WHERE TO START?
Our definitive guides to outsourced NOC support and partnering with a NOC
service provider help you familiarize yourself with the advantages of strategic
outsourcing and how to arrive at the best support solution to fit your business
needs.
Outsourcing NOC support Partnering with a noc provider
LET'S WORK TOGETHER TO:
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REPORT ON KEY METRICS
Reveal the critical metrics missing from your operation and paint the full
picture of availability, quality, security posture, and more. We combine KPI
reporting with a broader set of utilization metrics that bring additional data
and context into view.
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RAPIDLY IMPROVE THOSE METRICS
Our structured approach to NOC support organizes the operation and enhances
performance against your service level targets—lightening the load on advanced
engineers while working and resolving issues faster and more effectively.
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DRIVE OPERATIONAL MATURITY
We employ the latest in machine learning and automation to identify and automate
low-risk tasks, unlock efficiencies, and continuously improve performance and
consistency across the entire operation.
GET IN TOUCH WITH US
Have questions? Want to discuss a possible engagement? We’re here to help you
find your optimal NOC solution.
Contact Us
BECOME AN INOC VISION PARTNER
Need to deliver 24x7 NOC support to your customers? Become an INOC VISION
Partner and get the NOC capabilities you need at a fraction of the cost and
complexity.
Become a partner
LET’S TALK NOC.
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FREQUENTLY ASKED QUESTIONS
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What is INOC?
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global
provider of NOC Lifecycle Solutions®, including NOC support, optimization,
design, and build services for enterprises, service providers, and OEMs. INOC
solutions significantly improve the support provided to partners’ and clients’
customers and end users.
Is this service or software?
INOC is a NOC services provider, not a NOC software provider. Our NOC platform
is not a SaaS or similar type of product. Rather, it’s the platform on which our
support services operate and through which our client teams interface with us.
Our award-winning outsourced NOC support services provide exactly the level of
support you need—when you need it. We also offer comprehensive best practices
consulting for helping existing NOCs significantly improve the support provided
to end-users and customers.
Why outsource NOC support to INOC?
We help businesses reduce costs, improve efficiency, and access specialized
expertise, which ensures the smooth and reliable operation of their networks and
IT infrastructures. Rather than shoulder the costly burden of building, scaling,
and managing a NOC, our clients and partners immediately plug into our
operationally mature, highly scalable NOC operation for a fraction of the cost
and complexity. Learn more in our definitive guide to outsourced NOC support.
How does pricing work?
Our NOC service is custom-priced based on a few key factors—the first being the
volume of incidents handled or projected to be handled on a monthly basis. The
second pricing factor is the size and composition of the infrastructure or
number of devices within the supported environment. Pricing is also impacted by
the nature of the integration work necessary to enable support from us. Read our
pricing guide or get in touch with us for more information.
What is the process for turning up service with INOC?
Following clearly outlined steps, our team walks you through the process of
turning up NOC service with us. First, simply get in touch with us any way you'd
like–by web form, phone, or email. We'll schedule as many discovery sessions as
are necessary before kicking off our onboarding process to prepare and
transition you for service. We typically get clients up and running in just six
to nine weeks. Read our onboarding guide for more information.
Read all FAQs
ABOUT INOC
INOC is an ISO 27001:2013 certified 24×7 NOC and an award-winning global
provider of NOC Lifecycle Solutions®, including NOC support, optimization,
design, and build services for enterprises, communications service providers,
and OEMs. INOC solutions significantly improve the support provided to partners’
and clients’ customers and end users.
INOC assesses internal NOC operations to improve efficiency and shorten response
times, and provides best practices consulting to optimize, design, and build NOC
operations, frameworks, and procedures. Proactive 24×7 NOC support is provided
with several options, including North America, EU, or APAC only or global
integrated NOCs. INOC’s 24×7 staff provides a hands-on approach to incident
resolution for technology infrastructure support.
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