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An Agency of the Commonwealth of Virginia
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VIRGINIA DEPARTMENT OF SOCIAL SERVICES

About Us Careers Contact Us
VDSS Search
 * HOME  
 * ABOUT US
 * Abuse & Neglect
   * Adult Protective Services (APS)
   * Child Protective Services (CPS)
     * CPS Appeals
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 * Assistance
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       * Search for a Licensed Facility
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Click Here for Additional Resources


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CONTACT

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HOTLINES

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VDSS Closures



KINSHIP CARE AWARENESS MONTH


STRENGTHENING FAMILIES BY PRESERVING CONNECTIONS

Learn more

Children
FAMILIES
ADULTS
NEED HELP?
APPLY ONLINE
LOCAL DSS
 Million

Citizens Served

$ Million

child support collected

$ Million

Disbursed in Adoption Assistance Payments

Dr. Danny TK Avula
Commissioner

Welcome to the Virginia Department of Social Services


VDSS is one of the largest Commonwealth agencies, partnering with 120 local
departments of social services, along with faith-based and non-profit
organizations, to promote the well-being of children and families statewide. We
proudly serve alongside nearly 13,000 state and local human services
professionals throughout the Social Services System, who ensure that thousands
of Virginia's most vulnerable citizens have access to the best services and
benefits available to them.

Together, we work each day to serve, empower, and create opportunities for
brighter futures.


PRESS RELEASES

   
   
 * Aug
   23
   
   VDSS TO RELEASE SUMMER P-EBT BENEFITS AUGUST 25
   
   Virginia Department of Social Services (VDSS) has received federal approval
   to issue retroactive Summer P-EBT benefits to eligible K-12 students. As food
   security continues to be a challenge for many Virginia households with
   school-age children, VDSS is pleased to be able to offer this temporary
   assistance to individuals and families in need of nutritional support. The
   additional P-EBT benefit will provide approximately $276 million in food
   assistance to more than 700,000 students.
   
   Learn More >>
   
   
   
 * Aug
   5
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN AUGUST
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) has received
   federal approval to release emergency benefits to eligible households in
   August. These enhanced benefits will be automatically loaded to recipients'
   Electronic Benefits Transfer (EBT) cards on Tuesday, August 16.
   
   Learn More >>
   
   
   
 * Aug
   4
   
   VIRGINIA RECOGNIZES TOP TEN HOSPITALS FOR STELLAR PATERNITY ESTABLISHMENT
   RATES
   
   Each year, the Virginia Department of Social Services (VDSS), in conjunction
   with Veritas HHS and the Virginia Paternity Establishment Program (VPEP),
   recognizes the top ten Virginia hospitals with the highest rates of paternity
   establishment. In 2021, more than 33,000 births in Virginia were to unmarried
   parents and the Commonwealth's paternity establishment rate climbed from
   73.64% in 2020 to 76%. The hospital achieving the highest rate in 2021 was
   Bon Secours Memorial Regional Medical Center (MCRC) in Richmond, which
   averaged a rate of 88.31%.
   
   Learn More >>
   
   
   
 * Aug
   2
   
   COOLING ASSISTANCE APPLICATION PERIOD UNDERWAY
   
   The Virginia Department of Social Services (VDSS) will provide cooling
   assistance to qualifying households this year through the Virginia Energy
   Assistance Program (EAP). Applications are currently being accepted and can
   be submitted until Monday, August 15.
   
   Learn More >>
   
   
   Jul
   5
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN JULY
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Saturday, July 16.
   
   Learn More >>
   
   
   Jun
   7
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN JUNE
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Thursday, June 16.
   
   Learn More >>
   
   
   May
   24
   
   VIRGINIA'S P-EBT PROGRAM TO ISSUE BENEFITS TO LIMITED HOUSEHOLDS UNDER
   REVISED CRITERIA FOR THE 2021-2022 SCHOOL YEAR
   
   Virginia's Pandemic Electronic Benefit Transfer (P-EBT) program will issue
   benefits for the 2021-2022 school year to students for specific COVID-related
   absences under revised eligibility requirements, as defined by the United
   States Department of Agriculture. Fewer households are expected to receive
   the benefit due to most students attending school in person and having access
   to school meals at no cost.
   
   Learn More >>
   
   
   May
   05
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN MAY
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Monday, May 16.
   
   Learn More >>
   
   
   Apr
   7
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN APRIL
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Saturday, April 16.
   
   Learn More >>
   
   
   Mar
   4
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN MARCH
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Wednesday, March 16.
   
   Learn More >>
   
   
   Feb
   4
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN FEBRUARY
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Wednesday, February 16.
   
   Learn More >>
   
   
   Jan
   5
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN JANUARY
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Sunday, January 16.
   
   Learn More >>
   
   
   Dec
   3
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN DECEMBER
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Thursday, December 16.
   
   Learn More >>
   
   
   Nov
   29
   
   VIRGINIA DIVISION OF LICENSING PROGRAMS RECEIVES INFECTION PREVENTION AND
   CONTROL GRANT
   
   The Virginia Department of Social Services's (VDSS) Division of Licensing
   Programs (DOLP) was recently awarded $3.8 million in grant funding by the
   Virginia Department of Health (VDH) to provide essential infection prevention
   and control support to licensed adult care facilities. The funding will also
   provide necessary resources to adult care facilities and their staff to
   provide ongoing support in mitigating the spread of COVID-19 and other
   infectious diseases.
   
   Learn More >>
   
   
   Nov
   04
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN NOVEMBER
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Tuesday, November 16.
   
   Learn More >>
   
   
   Oct
   28
   
   FUEL ASSISTANCE AVAILABLE FOR ELIGIBLE HOUSEHOLDS
   
   The Virginia Department of Social Services (VDSS) is currently accepting
   applications for fuel assistance online, by telephone through the Enterprise
   Customer Service Center at (855) 635-4370, and at all local departments of
   social services through Friday, November 12.
   
   Learn More >>
   
   
   Oct
   05
   
   EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN OCTOBER
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Saturday, October 16.
   
   Learn More >>
   
   
   Sept
   30
   
   ANNUAL CHANGE IN SNAP BENEFITS BEGINS OCT. 1
   
   Starting Oct. 1, all Virginia Supplemental Nutrition Assistance Program
   (SNAP) participants will see an increase in their benefits due to the United
   States Department of Agriculture (USDA)'s recent update to the Thrifty Food
   Plan methodology, the first since 1975. SNAP benefits are based on the
   Thrifty Food Plan to estimate the cost of groceries needed to provide a
   healthy diet for a family of four.
   
   Learn More >>
   
   
   Sept
   22
   
   VIRGINIA DIVISION OF CHILD SUPPORT RECOGNIZED FOR NATIONAL PROGRAM AWARENESS
   AWARD
   
   Virginia's Division of Child Support Enforcement has been named recipient of
   the 2021 Program Awareness Award by the National Child Support Enforcement
   Association (NCSEA) for its #SupportVAKids: Digital Marketing Grant. The
   award was presented virtually in Austin, Texas at the 2021 National Child
   Support Enforcement Association (NCSEA) Leadership Symposium.
   
   Learn More >>
   
   
   Sept
   07
   
   TOP-TEN RANKING VIRGINIA HOSPITALS RECOGNIZED FOR STELLAR PATERNITY
   ESTABLISHMENT RATES
   
   The Virginia Paternity Establishment Program (VPEP), a program which offers
   unmarried parents the opportunity to establish paternity for newborn
   children, recognizes the top-ten ranking Virginia hospitals for paternity
   establishment rates.
   
   Learn More >>
   
   
   Sept
   02
   
   SNAP EMERGENCY ALLOTMENTS WILL CONTINUE FOR SNAP HOUSEHOLDS IN SEPTEMBER
   
   Virginia's Supplemental Nutrition Assistance Program (SNAP) will again
   release emergency allotments of benefits to eligible households this month.
   Benefits will be automatically loaded to recipients' Electronic Benefits
   Transfer cards on Thursday, September 16.
   
   Learn More >>
   
   
   Aug
   31
   
   DIVISION OF CHILD SUPPORT RECEIVES A YOUNG ADULT OUTREACH AND EDUCATION GRANT
   
   The Virginia Department of Social Services' (VDSS) Division of Child Support
   Enforcement (DCSE) was recently awarded a Charting a Course for Economic
   Mobility and Responsible Parenting Grant by the U.S. Department of Health and
   Human Services to support youth and young adult parenting education and
   outreach efforts. Virginia is one of only eight other child support agencies
   in the country to receive the three-year grant. The grant-funded project
   seeks to develop and expand curricula and other outreach interventions to
   educate youth and young adults between the ages of 13-25 on the financial,
   legal, and emotional responsibilities of parenthood.
   
   Learn More >>
   
   
   Aug
   09
   
   ADDITIONAL P-EBT BENEFITS TO BE ISSUED AUGUST 25
   
   The Virginia Department of Social Services (VDSS) will issue additional
   Pandemic Electronic Benefit Transfer (P-EBT) benefits to eligible households
   this summer to further assist students in meeting their nutritional needs
   while schools are out of session. Under the American Rescue Plan Act of 2021,
   students who qualified for free or reduced-price meals during the 2020-2021
   school year, regardless of the learning method (fully remote, hybrid or
   in-person), will receive a one-time, lump sum benefit of $375 on August 25,
   2021.
   
   Learn More >>
   
   
   Jul
   08
   
   APPLICATIONS FOR COOLING ASSISTANCE CURRENTLY BEING ACCEPTED
   
   The Virginia Department of Social Services will again provide qualifying
   households with cooling assistance during the summer months. Applications are
   currently being accepted and can be submitted until Monday, August 16.
   
   Learn More >>
   
   
   Jun
   15
   
   2-1-1 VIRGINIA LAUNCHES LIVE TEXT FUNCTIONALITY
   
   In efforts to be more accessible and increase support to more Virginians,
   2-1-1 Virginia, the Commonwealth's largest network of health and human
   service resources, added another way to receive information and referrals. In
   addition to the 2-1-1 website, email, and call center, live texting is now
   available for Virginians to access resources within their local area.
   
   Learn More >>
   


@VDSS TWEETS




NEWS

X

UPDATE: SUMMER P-EBT K-12

The release of summer benefits has been delayed for some households. We
apologize for the inconvenience and are working with the vendor to get benefits
to every eligible household. Learn more.

X

BENEFIT EXPUNGEMENT

A change in federal regulations has occurred and any SNAP or P-EBT funds on
inactive cards (those with no spend activity for nine months) will expire if no
action is taken. If a card is not "active," benefits issued more than nine
months ago are required to be removed from the account. To avoid losing
benefits, households must make a food purchase on their P-EBT or EBT card at
least once every nine months. Learn more.

X

VDSS INTRODUCES OFFICE OF TRAUMA AND RESILIENCE POLICY

VDSS is excited to announce the first ever Office of Trauma and Resilience
Policy (OTRP). The OTRP will lead efforts to infuse and sustain trauma-informed
and healing-centered knowledge and skills into VDSS culture, policies, and
practice and promote resilience and healing in the children, families, and
individuals. Learn more.

X

VIRGINIA DEPARTMENT OF SOCIAL SERVICES LAUNCHES SUBSTANCE USE DISORDER ALLY HUB

The Virginia Department of Social Services (VDSS) has developed a virtual
training and resource center, Recovery Ally VDSS, to holistically respond to the
challenges that substance use disorder poses on individuals and families. The
hub is available to internal staff, partners and the public, and offers various
resources for prevention, treatment, recovery, and advocacy. Learn more.

X

ARE YOU BETWEEN THE AGES OF 18-27 AND PREVIOUSLY A TEEN IN FOSTER CARE?

If you are between the ages of 18-27 and previously a teen in foster care, you
may be eligible for financial support through the Consolidated Appropriations
Act, 2021. Visit FosterMyFuture.com or text FosterMyFuture to (833) 467-0549 to
be contacted by Virginia Department of Social Services staff with more
information. Learn more.

X

CENTRALIZED MAIL FOR EASTERN SHORE SATELLITE OFFICE

The Division of Child Support Enforcement's Eastern Shore Satellite Office has a
new mailing address. Effective immediately, the following will be used as they
transition to centralized mail operations • To mail correspondence (forms and
applications): P. O. Box 550, Richmond, VA 23218 • To mail payments (checks and
money orders): P. O. Box 570 Richmond, VA 23218. Learn more.

X

NEW CORRESPONDENCE ADDRESS FOR RICHMOND DISTRICT OFFICE

The Richmond District Office has a new correspondence address. Effective
immediately, the following will be used as they begin the Centralized Mailing
process. • To mail correspondence (forms and applications): P. O. Box 550
Richmond, VA 23218 • To mail payments (checks and money orders): P. O. Box 570
Richmond, VA 23218 Learn more.

X

NEW DCSE TEXT MESSAGING SERVICE

VDSS' Division of Child Support Enforcement (DCSE) is excited to announce text
messaging capabilities! This new feature allows customers to receive quick and
friendly two-way text messages in response to questions related to their DCSE
case(s), appointment and payment reminders, and updates to balances on their
case(s). Learn more.

X

CHILD CARE RESOURCE GUIDES

New resources are available for parents and employers in search of information
as school districts begin moving to new models of instruction due to COVID-19.
Learn more.

X

SNAP ONLINE PURCHASING

Virginia SNAP participants can purchase eligible food items online through
Amazon and Walmart online platforms beginning Friday, May 29. Participants will
be able to complete transactions using their EBT card and their secure PINs.
SNAP benefits cannot be used to pay for fees of any type, such as delivery,
service, or convenience fees. Learn more.

X

VDSS LAUNCHES COVID-19 VIRGINIA RESOURCES APP

COVID-19 Virginia Resources is a new mobile app and website designed to operate
as a one-stop resource to access benefits, services and critical
COVID-19-related programs Virginians need most right now. Find it in the App
Store and Play Store today for immediate access to actionable resources. Learn
more.

X

CHILD SUPPORT RESOURCES

While the Division of Child Support Enforcement has suspended in-office customer
service, normal operations continue and services remain available. We will
continue to distribute child support payments and provide assistance to reduce
the impact of the COVID-19 pandemic on Virginia's families. We're here to help.
Learn more.

X

MEAL SITES FOR CHILDREN

Are you searching for meal sites for children? Visit the Department of
Education's list of approved meal service sites. Call 2-1-1 for more information
regarding meal service in your area. Learn more.

X

CHILD CARE COVID-19 GUIDANCE

COVID-19 federal/state guidance, health guidance FAQs and resources for child
care providers is available from the VDSS Child Care website. Visit the site
frequently for updates as new information continues to emerge. Learn more.

X

VDSS COVID-19 INFORMATION AND RESOURCES

The Virginia Department of Social Services has created a COVID-19 page on our
website that will regularly be updated with the most up-to-date information and
guidance from the department, including health updates, help applying for cash,
food or medical assistance, and more. For general questions, email or dial
2-1-1. Learn more.

+
X

VDSS LAUNCHES FOSTER-FRIENDLY BUSINESS CARD PROGRAM

Virginia's Kids Belong and Virginia Fosters have partnered with VDSS to offer
the Foster-Friendly Business Card program, which provides discounts to eligible
foster families as thanks for their service to Virginia's children. The first of
these is 50% off YMCA monthly memberships. Eligible families will receive their
business card through local departments of social services or private agencies.
Learn more.

+
X

CHILD CARE PROVIDERS NEEDED IN VIRGINIA - MAKE A DIFFERENCE
TODAY!

A child's early years are both magical and critical for their growth and
development. If you have a gift for caring for children, consider making a
difference in your community by becoming a child care provider. Let us be your
partner in starting or growing your child care business Visit childcareva.com
today.

+
X

EXPLORE VIRGINIA TRENDS IN HUNGER, FOOD ACCESS
AND HEALTH

In Virginia, nearly 1.2 million people have minimal access to fresh, affordable,
and nutritious food. Visit FeedVA.org to see exactly where food insecurities are
the highest and explore trends in hunger, food access, and health. Together we
can make a difference. Learn more.

+
X

STAFF DON ORANGE FOR HUNGER ACTION MONTH
AWARENESS INITIATIVE

VDSS Commissioner Duke Storen challenged state and local staff to participate in
this year's "Wear Orange Day." Orange is the national color of hunger awareness.
Make a difference in your community year-round by visiting Feeding America's
volunteer page to find a local food bank near you.

+
X

VDSS HOSTS INAUGURAL CAPITAL TOUR FOR REFUGEE
YOUTH

Seventeen refugee youth who originate from seven different countries, but now
reside across Virginia participated in the inaugural Mentoring Youth in Virginia
(MYVA) Capital Tour, hosted by the Virginia Department of Social Services. The
day-long event featured tours and personalized discussions with civic leaders,
including VDSS Commissioner Duke Storen, among others. Learn more.

+
X

FAMILY FIRST WEBSITE LAUNCH

The Family First Prevention Services Act (Family First) was adopted in February
2018. It includes historic reforms to child welfare funding, including federal
funding for prevention services to families of children who are at imminent risk
of entering foster care. Visit the Family First site today to learn more.

+
X

NEW LEGISLATIVE CHANGES FOR EXEMPT CHILD DAY PROGRAMS

Senate Bill 539 changes to Code of Virginia § 63.2-1715 "Exemptions from
licensure" went into effect July 1, 2019. Code of Virginia § 63.2-1715 now
clarifies who should be considered a child day program, redefines the list of
programs that are exempt from licensure, and lists basic health and safety
requirements. Learn more.

+
X

CHOOSING SAFE, QUALITY CARE ISN'T CHILD'S PLAY

VDSS created a new video to encourage parents to utilize ChildCareVa.com when
searching for child care. We all value recommendations from family and friends,
but ChildCareVa.com offers unique tips for asking the right questions of
potential providers and info on the benefits of choosing high quality child
care. Learn more.

+
X

DCSE ANNUAL FEE INCREASE

Effective July 1, 2019, legislative changes require that the Division of Child
Support Enforcement update the annual fee for custodial parents who have never
received Temporary Assistance to Needy Families. The law increases the annual
collection fee from $25 to $35 and now requires DCSE to collect and disburse
$550 (previously $500) to the family before collecting the annual fee each
federal fiscal year. Learn more.

+
X

EDUCATION AND TRAINING VOUCHER (ETV)

The Education and Training Voucher (ETV) Program assists current and former
teens and young adults in foster care with post-secondary education and training
expenses. Funding includes up to $5,000 per year for eligible students ages 14
to 26. ETV funds can be combined with other grants or scholarships. Learn more
at FosterMyFuture.com.

+
X

CHILDCAREVA.COM REDESIGN GOES LIVE

VDSS has re-launched the ChildCareVA.com site! Check out the wealth of new
resources and information to make choosing safe, quality child care easier for
parents! Encourage your friends and family to take action to feel comfortable
and confident with their choice of child care by asking their potential provider
the questions that really matter.

+
X

REAL ADOPTION & FOSTER CARE STORIES

"The Real Stories of Foster and Adoptive Families" is a compilation of
compelling anecdotes of how real Virginia families were started, reunited and
strengthened through foster care and adoption.

If you or someone you know is willing to share an adoption or foster care story,
please email public.affairs@test.dss.virginia.gov.



+
Press Release Archives >>
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© 2022 VIRGINIA DEPARTMENT OF SOCIAL SERVICES (VDSS) | PRIVACY POLICY


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