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HITACHI INSPIRE THE NEXT LOGO
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Hitachi Vantara

 * Solutions
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Search SEARCH


 * Solutions
    * Modernize the Digital Core
      * Application Modernization
      * Data Modernization
      * Infrastructure Modernization
    * Digital Operations
    * Infrastructure Solutions
      * Modernize & Optimize Resources
      * Drive Innovation
      * Manage Risk
      * Manage Complexity
    * Data Management
    * Innovate with Data-Driven Industrial Operations
   
    * Midrange Storage Solutions
    * AI-Driven Solutions
    * Smart Spaces
      * Commercial and Industrial Spaces
      * Smart City Spaces
      * Safety and Security for Spaces
    * Multicloud Acceleration
      * Hybrid Cloud
      * Private Cloud
      * Public Cloud
   
    * Industry Solutions
      * Financial Services
      * Manufacturing
      * Healthcare and Life Sciences
      * Energy and Utilities
      * Retail
      * Government
      * Transportation
   
   Close
 * Products
    * Storage
      * Flash Storage
      * Object Storage
      * Software Defined Storage
      * Network Attached Storage
    * Converged and Hyperconverged Infrastructure
    * IT Operations Management
      * Hitachi Ops Center
      * Unified Compute Platform Advisor
   
    * IoT Software and Solutions
      * Lumada Software for IIoT
      * Lumada Manufacturing Insights
    * Data Management and Analytics
      * Lumada DataOps Suite
      * Download Pentaho
    * Data Protection
    * Video Intelligence
   
   Proven. Powerful. Predictable.
   
   Proven. Powerful. Predictable.
   
   Here's your new VSP portfolio. Work smarter with enterprise-class systems
   priced for your midsized business.
   
   
   
   Explore Midrange
   Portfolio Explore Midrange Portfolio
   Close
 * Services
    * Consulting Services
      * Digital Strategy Advisory Services
      * Data Modernization Services
      * AI & Insights Services
      * Cloud Modernization Services
      * Application Modernization Services
      * Digital Experience Services
      * ERP Modernization Services for SAP
      * ERP Modernization Services for Oracle
      * Managed Services
   
    * Edge to Cloud Infrastructure Services
      * Infrastructure Services
      * Hitachi Enterprise Cloud
      * Hitachi Kubernetes Service
    * Customer Support Services
      * Lumada and Pentaho Support Services
      * Preferred Customer Services
    * Training
    * Certification
   
   Consulting Services
   
   Consulting Services
   
   Our consulting services help you unlock your digital transformation with
   agility and innovation.
   
   
   
   Transform
   Now Transform Now
   Close
 * EverFlex
   Move to
   XaaS Move to XaaS
    * Why EverFlex
    * Offerings
    * EverFlex Blogs
   
   VALUE SELECTOR
   
   VALUE SELECTOR
   
   A Complete Suite of as-a-Service Offerings for IT and the Business
   
   
   
   GENERATE A
   RECOMMENDATION GENERATE A RECOMMENDATION
   WHITEPAPER
   
   WHITEPAPER
   
   Consumption-based Acquisition Gains Significant Traction
   
   
   
   View
   Whitepaper View Whitepaper
   Close
 * Insights
    * Digital Innovation
    * Social Innovation
   
    * Digital for Industry
    * Frequently Asked Questions
   
   Close
 * Newsroom.HVTV
   View
   Newsroom.HVTV View Newsroom.HVTV
    * Blog
    * Press Releases
    * In the News
   
   Blog
   
   Blog
   
   To Change the World With Data, Start Here
   
   
   
   Read The
   Blog Read The Blog
   Press Releases
   
   Press Releases
   
   Hitachi Announces Acquisition of GlobalLogic
   
   
   
   Read The Press
   Release Read The Press Release
   Close
 * Partners
   View Partners and
   Resources View Partners and Resources
    * Partner Program
      * Create Business Model
      * Manage Business Model
      * Deliver Business Model
      * Resell Business Model
   
    * Find A Partner
    * Become a Partner
    * Partner Portal
   
   Explore Our Partner Ecosystem
   
   Explore Our Partner Ecosystem
   
   Our searchable Partner Locator tool highlights partner competencies, business
   models, and location(s).
   
   
   
   Find a
   Partner Find a Partner
   Award-Winning Partner Program
   
   Award-Winning Partner Program
   
   Get partner information you need, including product news, big conversations,
   training and tools.
   
   
   
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    * Social Innovation
    * Leadership
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    * Events and Webinars
   
    * Data Management Done Differently
    * Hitachi Vantara Lab
    * Corporate Social Responsibility
    * Contact Us
    * Legal & Compliance
   
   MAGICAL EXPERIENCES DELIVERED
   
   MAGICAL EXPERIENCES DELIVERED
   
   Learn how Hitachi Vantara and Disney Parks turn data into even more magic.
   
   
   
   See
   Alliance See Alliance
   WHAT’S NOW TO WHAT’S NEXT
   
   WHAT’S NOW TO WHAT’S NEXT
   
   Know how to build next-gen charging solutions for EVs? We do.
   
   
   
   See The
   Future See The Future
   Close
 * Contact Us
    * Call Us at 1.858.225.2095
      Call Us at 1.858.225.2095
    * Contact Sales
      Contact Sales
    * Get Support
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    * Report Misconduct
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AMERICAS
 * LATAMLATAM
 * Brasil (Brazil)Brasil
 * United StatesUnited States

ASIA PACIFIC
 * Australia/New ZealandAustralia/New Zealand
 * 中国 (China)中国
 * Hong KongHong Kong
 * IndiaIndia
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en_us


LEGAL AND COMPLIANCE



  Sales Terms Privacy Ethics & Compliance HIPAA/GLBA Trademarks Website Terms of
Use ADA Compliance Acceptable Use Policy Procurement Terms  

 * Direct Purchase Agreement (DPA)
   
 * Online Terms for Software Licensing, Maintenance and Support and As a Service
   Offerings
   
 * Open Source Software Terms
   
 * Hitachi University Training Terms
   
 * Service Starter Pack Exhibits
   
 * Waterline Service Description
   


DIRECT PURCHASE AGREEMENT (DPA)

The Direct Purchase Agreement (DPA) covers the terms for your purchase of
products, services and solutions from Hitachi Vantara. Click to download the DPA
for your country below. If you want a country not listed below, contact your
Hitachi Vantara representative.

The DPA must be read along with the Hitachi Vantara Online Terms for Software
Licensing, Maintenance and Support and As a Service Offerings, except for those
countries highlighted by an *, in which case those terms are embedded in the
DPA, due to local legal requirements.

AMERICAS

 * Argentina
 * Brazil
 * Canada
 * Chile
 * Colombia
 * Mexico
 * United States

ASIA PACIFIC

 * Australia
 * Hong Kong
 * India
 * Malaysia
 * New Zealand
 * Peoples Republic of China
 * Singapore

EMEA

 * Austria
 * Belgium
 * Denmark
 * Finland
 * France*
 * France - French*
 * Germany
 * Israel
 * Ireland
 * Italy*
 * Netherlands
 * Norway
 * Spain
 * Sweden
 * Switzerland*
 * Switzerland - French*
 * Switzerland - German*
 * UK

The documents uploaded here are in English or local language of the relevant
country. If you require another language, contact your Hitachi Vantara
representative.


ONLINE TERMS FOR SOFTWARE LICENSING, MAINTENANCE AND SUPPORT AND AS A SERVICE
OFFERINGS

To be used with the Direct Purchase Agreement (DPA) located
at https://www.hitachivantara.com/en-us/company/legal.direct-purchase-agreement.html.
These terms will also apply to customers who purchase from Hitachi Vantara
authorized partners.

WARRANTY MAINTENANCE AND SUPPORT (WMS) TERMS

 * English
 * French
 * Indonesian
 * Portuguese
 * Simplified Chinese
 * Spanish

"AS A SERVICE" (XAAS) TERMS

 * English

SOFTWARE LICENSE TERMS (BASE TERMS)

 * English
 * French
 * Indonesian
 * Portuguese
 * Simplified Chinese
 * Spanish

HOSTED SERVICES ADDENDUM TO SOFTWARE LICENSE TERMS

 * English
 * French
 * Indonesian
 * Portuguese
 * Simplified Chinese
 * Spanish


OPEN SOURCE SOFTWARE IN HITACHI VANTARA PRODUCTS

1The open source software content in Hitachi Vantara products may be found in
the Product documentation, on this Open Source License Website, or at
https://knowledge.hitachivantara.com/Documents/Open_Source_Software. To the
extent the license for any open source software requires Hitachi Vantara to make
available certain source code and/or modifications, you may obtain a copy of the
applicable files by sending a written request with your name and address to:
Product Manager of [Insert Product Name], Hitachi Vantara LLC, 2535 Augustine
Drive, Santa Clara, CA 95054.

STORAGE

 * Hitachi HNAS v. 13.9
 * Hitachi HNAS v. 13.7
 * Hitachi HNAS v. 13.6
 * Hitachi HNAS v. 13.5
 * Hitachi Ops Center v 10.8.0-01
 * Hitachi Ops Center v 10.8.0.
 * Hitachi Ops Center v. 10.7.0.
 * Hitachi Ops Center 10.6.1
 * Hitachi Ops Center 10.6.0
 * Hitachi Ops Center 10.5.1
 * Hitachi Ops Center 10.5.0
 * Hitachi Ops Center v. 10.3.1
 * Hitachi Ops Center v. 10.3.0
 * Hitachi Ops Center V. 10.2.0
 * Hitachi Ops Center V. 10.1.1
 * Hitachi Ops Center v. 10.0.0.
 * Hitachi Ops Center Protector V.7.0.2
 * Hitachi Command Suite v. 8.8.1.
 * Hitachi Command Suite v. 8.8.0
 * Hitachi Command Suite V.8.7.7
 * Hitachi Command Suite 8.7.6
 * Hitachi Command Suite v. 8.7.4-01
 * Hitachi Command Suite V. 8.7.4
 * Hitachi Command Suite v. 8.7.3
 * Hitachi Command Suite 8.7.1
 * Hitachi Command Suite v. 8.7.0
 * Hitachi Network Attached Storage
 * HNAS Universal Migrator Director
 * HCP Core Software
 * HCP Data Migrator
 * HCP Operating System
 * Hitachi Content Platform Gateway V 3.0
 * Hitachi Content Platform V. 9.0
 * Hitachi Content Platform V. 8.3
 * HCP Anywhere Operating System
 * HCP Anywhere Core Software
 * HCP-CS Third-Party Software
 * HCP-CS Third-Party Software V 1.5
 * HCP-CS Third-Party Software V 1.4
 * HCP-CS Third-Party Software V 1.3
 * HCP-CS Third-Party Software V 1.2
 * Hitachi Content Intelligence 1.6.1
 * Hitachi Data Ingestor V. 6.4.8.

CONVERGED & HYPERCONVERGED INFRASTRUCTURE

 * Hitachi Unified Compute Platform
 * Hitachi Infrastructure Analytics Advisor V4.4.0-91
 * Hitachi Infrastructure Analytics Advisor V4.2.0
 * UCP Advisor 3.7

IT OPERATIONS MANAGEMENT

 * Hitachi Data Center Analytics
 * Hitachi Data Center Analytics 8.3
 * Hitachi IT Operations Analyzer

DATA PROTECTION

 * Hitachi Data Instance Director 6.0
 * Hitachi Data Instance Manager

IOT

 * Lumada Edge V. 3
 * Lumada Manufacturing Insights V. 2.4.0
 * Lumada Manufacturing Insights V. 2.3.0
 * Lumada Manufacturing Insights V. 2.2.0
 * Lumada Manufacturing Insights V. 2.1.0
 * Maintenance Insight V. 3
 * Manufacturing Insights

DATA MANAGEMENT & ANALYTICS

 * Pentaho Agg Designer 7.1.0.0
 * Pentaho Analysis EE 7.1.0.0
 * Pentaho Big Data Plugin 7.1.0.0
 * Pentaho CDH59 SHIM 7.1.0.0
 * Pentaho CDH510 SHIM 7.1.0.0
 * Pentaho Data Integration 7.1.0.0
 * Pentaho HDP30 SHIM v. 8.2.0
 * Pentaho EMR46 SHIM 7.1.0.0
 * Pentaho EMR52 SHIM 7.1.0.0
 * Pentaho EMR56 7.1.0.0
 * Pentaho HDI35 SHIM 7.1.0.0
 * Pentaho HDP24 SHIM 7.1.0.0
 * Pentaho HDP25 SHIM 7.1.0.0
 * Pentaho MAPR510 SHIM 7.1.0.0
 * Pentaho MAPR520 SHIM 7.1.0.0
 * Pentaho Metadata 7.1.0.0
 * Pentaho Reporting 7.1.0.0
 * Pentaho Schema Workbench 7.1.0.0
 * Pentaho Server EE v.8.2.0
 * Pentaho Server 7.1.0.0

VIDEO INTELLIGENCE

OPEN SOURCE LICENSE TERMS

 * Open Source Software License Terms
 * Open Source Software in Earlier Versions of Products


TRAINING

 * Training Terms and Conditions


SERVICE STARTER PACK EXHIBITS

These Service Starter Pack Exhibits are to be used with Professional Services
provided by Hitachi Vantara on selected hardware and software product sales.

ENGLISH

 * Adaptive Data Reduction Starter Pack
 * File Starter Pack Exhibit
 * HCI Starter Pack Exhibit
 * HCP Anywhere Starter Pack Exhibit
 * HCP for Cloud Scale Starter Pack Exhibit
 * HCP Starter Pack Exhibit
 * Hitachi Ops Center Protector Starter Pack Local Replication
 * Hitachi Ops Center Protector Starter Pack
 * Hitachi Ops Center Automator Starter Pack
 * Lumada Edge Intelligence Starter Pack
 * Storage Starter Pack Exhibit
 * Storage Starter Pack for Mainframe Exhibit
 * Storage Starter Pack Lite Exhibit
 * UCP CI Starter Pack Exhibit
 * UCP HC Starter Pack Exhibit
 * UCP RS Starter Pack Exhibit

FRENCH

 * Adaptive Data Reduction Starter Pack
 * File Starter Pack Exhibit
 * HCI Starter Pack Exhibit
 * HCP Anywhere Starter Pack Exhibit
 * HCP for Cloud Scale Starter Pack Exhibit
 * HCP Starter Pack Exhibit
 * Hitachi Ops Center Protector Starter Pack Local Replication
 * Hitachi Ops Center Protector Starter Pack
 * Hitachi Ops Center Automator Starter Pack
 * Lumada Edge Intelligence Starter Pack
 * Storage Starter Pack Exhibit
 * Storage Starter Pack for Mainframe Exhibit
 * Storage Starter Pack Lite Exhibit
 * UCP CI Starter Pack Exhibit
 * UCP HC Starter Pack Exhibit
 * UCP RS Starter Pack Exhibit

GERMAN

 * Adaptive Data Reduction Starter Pack
 * File Starter Pack Exhibit
 * HCI Starter Pack Exhibit
 * HCP Anywhere Starter Pack Exhibit
 * HCP for Cloud Scale Starter Pack Exhibit
 * HCP Starter Pack Exhibit
 * Hitachi Ops Center Protector Starter Pack Local Replication
 * Hitachi Ops Center Protector Starter Pack
 * Hitachi Ops Center Automator Starter Pack
 * Lumada Edge Intelligence Starter Pack
 * Storage Starter Pack Exhibit
 * Storage Starter Pack for Mainframe Exhibit
 * Storage Starter Pack Lite Exhibit
 * UCP CI Starter Pack Exhibit
 * UCP HC Starter Pack Exhibit
 * UCP RS Starter Pack Exhibit

ITALIAN

 * Adaptive Data Reduction Starter Pack
 * File Starter Pack Exhibit
 * HCI Starter Pack Exhibit
 * HCP Anywhere Starter Pack Exhibit
 * HCP for Cloud Scale Starter Pack Exhibit
 * HCP Starter Pack Exhibit
 * Hitachi Ops Center Protector Starter Pack Local Replication
 * Hitachi Ops Center Protector Starter Pack
 * Hitachi Ops Center Automator Starter Pack
 * Lumada Edge Intelligence Starter Pack
 * Storage Starter Pack Exhibit
 * Storage Starter Pack for Mainframe Exhibit
 * Storage Starter Pack Lite Exhibit
 * UCP CI Starter Pack Exhibit
 * UCP HC Starter Pack Exhibit
 * UCP RS Starter Pack Exhibit

PORTUGUESE

 * Adaptive Data Reduction Starter Pack Exhibit
 * File Starter Pack Exhibit
 * HCI Starter Pack Exhibit
 * HCP Anywhere Starter Pack Exhibit
 * HCP for Cloud Scale Starter Pack Exhibit
 * HCP Starter Pack Exhibit
 * Hitachi Ops Center Protector Starter Pack Local Replication
 * Hitachi Ops Center Protector Starter Pack
 * Hitachi Ops Center Automator Starter Pack
 * Lumada Edge Intelligence Starter Pack
 * Storage Starter Pack Exhibit
 * Storage Starter Pack for Mainframe Exhibit
 * Storage Starter Pack Lite Exhibit
 * UCP CI Starter Pack Exhibit
 * UCP HC Starter Pack Exhibit
 * UCP RS Starter Pack Exhibit

SIMPLIFIED CHINESE

 * Adaptive Data Reduction Starter Pack
 * File Starter Pack Exhibit
 * HCI Starter Pack Exhibit
 * HCP Anywhere Starter Pack Exhibit
 * HCP for Cloud Scale Starter Pack Exhibit
 * HCP Starter Pack Exhibit
 * Hitachi Ops Center Protector Starter Pack Local Replication
 * Hitachi Ops Center Protector Starter Pack
 * Hitachi Ops Center Automator Starter Pack
 * Lumada Edge Intelligence Starter Pack
 * Storage Starter Pack Exhibit
 * Storage Starter Pack for Mainframe Exhibit
 * Storage Starter Pack Lite Exhibit
 * UCP CI Starter Pack Exhibit
 * UCP HC Starter Pack Exhibit
 * UCP RS Starter Pack Exhibit

SPANISH

 * Adaptive Data Reduction Starter Pack
 * File Starter Pack Exhibit
 * HCI Starter Pack Exhibit
 * HCP Anywhere Starter Pack Exhibit
 * HCP for Cloud Scale Starter Pack Exhibit
 * HCP Starter Pack Exhibit
 * Hitachi Ops Center Protector Starter Pack Local Replication
 * Hitachi Ops Center Protector Starter Pack
 * Hitachi Ops Center Automator Starter Pack
 * Lumada Edge Intelligence Starter Pack
 * Storage Starter Pack Exhibit
 * Storage Starter Pack for Mainframe Exhibit
 * Storage Starter Pack Lite Exhibit
 * UCP CI Starter Pack Exhibit
 * UCP HC Starter Pack Exhibit
 * UCP RS Starter Pack Exhibit


DESCRIPTION OF SERVICES

This Description of Services sets forth Waterline Data Science, Inc.’s
(“Waterline”) professional services to assist Customer’s IT staff with
deployment of the Waterline software products (the “Software”). The Waterline
professional services described in this Description of Services (collectively,
the “Services”) are based upon Waterline’s understanding of Customer’s current
requirements. The Services may be delivered remotely or on-site.

QUICK START PACKAGE

SCOPE OF WORK

 * General description of the project
   * Waterline will work with the Customer project team to install the Software
     into a single environment, configure the Software, attach to a data source,
     profile and tag the data
 * List of in-scope and out-of-scope items
   * Planning
     * Gather system specifics
     * Review compatibility checklist
     * Develop project timelines
   * Environment Validation
     * Review environment specifics such as Spark and Solr instances for
       identified environment
   * Installation & Configuration
     * Assist Customer to install and configure Spark and Solr
     * Assist Customer to install the Software into a single environment (dev,
       test, QA, etc.)
     * Assist Customer to configure the Software to integrate with Customer’s
       designated environment
     * Assist Customer to deploy their Data Catalogue
   * Data Discovery & Profiling
     * Assist Customer to attach and profile up to three (3) data sources
     * Assist Customer to import Business Glossary
     * Assist Customer to tag data
   * Training
     * Provide Basic Administration Training
   * Any scope, activity or function not specified above is considered to be
     out-of-scope for this project
 * Waterline’s Responsibilities and Deliverables
   
   - Project Start-up
   
   Waterline’s Customer Success team will work with Customer’s Executive
   Sponsor(s) and Project Manager to:
   * Establish overall success criteria
   * Refine project scope considering all related projects, data sources and use
     cases
   * Identify accountable parties and team members for the different technology
     domains where applicable:
     * Hadoop Administrators
     * Security Administrators
     * Database Administrators
   * Establish due dates for the following project milestones:
     * Project Start-up complete
     * Environment complete
     * Installation/Configuration complete
     * Go-Live
     * Project complete
   * Plan logistics for subsequent project activities
 * Prepare and Validate
   
   Waterline’s Customer Success Team will work with Customer’s Project Manager
   to:
   * Conduct a kick-off meeting that includes key stakeholders across IT and
     business functions
   * Develop a Responsibility Matrix (RACI diagram)
   * Create a detailed Project Plan
     
     
   Waterline’s Technical Services team will work with Customer’s Technical
   Architect and Extended Technical Team to:
   * Gather or refresh architectural inputs related to data sources, workloads,
     datacenters, and use cases in scope for the deployment
   * Specify any Operating Policies for Waterline
 * Install and Configure
   
   Waterline’s Technical Specialist will work with Customer’s Extended
   Administration Team to:
   * Validate that available hardware and software standards used to deploy the
     Software are aligned with the established architecture
   * Review Software prerequisites
   * Connect to in-scope data sources
   * Assist in performance-tuning profiling jobs where necessary
 * Profile and Curate Data
   
   Waterline’s Technical Specialist will work with Customer’s Extended
   Administration Team to:
   * Assist Customer to profile up to three (3) data sources
   * Assist Customer to import Business Glossary
   * Assist Customer to tag data
   * Review profiled data for completeness
   * Demonstrate and review lineage
 * Training
   * Provide Basic Administration Training
   * Provide Basic End User Training
 * Estimated Timeline
   * Waterline will commence the Services defined in this Section 2 once
     Customer and Waterline agree on the project Start Date or within two (2)
     weeks of the SOW Effective Date, whichever is later
   * The estimated completion time for the project is within 30 days of the
     Start Date and shall not exceed 20 person-days of effort
 * Deliverables
   * Project Charter – Contains the project success criteria, scope, milestone
     due dates and team assignments
   * Software: Waterline’s current general availability (GA) Software
   * Product documentation
   * Technical Configuration Summary – Contains a summary of the technical
     configurations made during the implementation with accompanying
     screen-shots
   * Engagement Summary – Summarizes the outcomes of the project for Customer’s
     Executive Sponsor(s) and Project Manager
   * All deliverables will be deemed accepted unless expressly rejected in a
     written notice to Waterline within 10 business days of receipt of
     deliverable
 * Waterline Personnel
   * Executive Sponsor – Responsible for ensuring that Customer receives the
     expected value immediately after implementation and over the longer term,
     and to serve as Waterline’s Executive escalation point
   * Project Lead Accountable to both Customer and Waterline for short- and
     long-term Customer success and value. Responsible for executing project
     plans in close partnership with Customer’s Executive Sponsors and Project
     Lead
   * Technical Leads – Responsible for installing and configuring the Software
     in support of Customer business and IT objectives and for providing
     knowledge transfer to Customer’s product owner
   * Support Lead – Responsible for delivering training to IT and end user
     constituencies
 * Customer Obligations
   * Customer personnel will make reasonable efforts to make themselves
     available on a timely basis for meetings, design reviews, installation and
     configuration reviews, testing and escalation meetings to resolve open
     issues, and will advance mutually agreed project deliverables in accordance
     with the project plan
   * Customer will provide the inputs required in order to complete the
     Deliverables described above including, but not limited to, project plans,
     release plans, and financial inputs and metrics related to operational
     benefits
   * Customer will produce (with guidance and assistance from Waterline) and
     manage a clearly defined and regularly updated project plan
   * Customer will provide all required infrastructure in conformance with the
     specifications and best practices
   * All necessary Waterline personnel working on Customer’s project will be
     provided reasonable access to Customer facilities if and when necessary and
     in accordance with Customer’s security requirements
   * Customer will provide the necessary office space for any on-site Waterline
     personnel. Office space will include a desk, monitor, keyboard and office
     chair
   * Waterline personnel will be provided, as needed, a Customer laptop with all
     necessary software to schedule meetings and reserve conference rooms
   * Customer will assist Waterline in setting up Telepresence/telecom calls
     between personnel at various Customer facilities as needed

FEES

FEES & EXPENSES

The Services described herein are offered to Customer on a fixed-fee basis, and
the fee for such Services is specified on the Order Form.

Customer shall prepay the total fees for the Services stated on the Order Form.
Invoices shall be paid by Customer net thirty (30) days from date of receipt of
invoice from Waterline, unless Customer has entered into a separate agreement
with Waterline, in which case the payment terms agreed in such agreement shall
govern.

MISCELLANEOUS

 * Upon signing the Order Form, Waterline or its representative will schedule a
   Project Launch Meeting where mutual agreements on staffing and project start
   date will be determined
 * The project will be performed in a single phase and all Deliverables will be
   initiated, created, and completed at roughly the same time
 * Unless Customer and Waterline have entered into a separate agreement, this
   Description of Services (a) shall be governed by the terms and conditions set
   forth on the Order Form and any Waterline Software License and Services
   Agreement with Customer; and (b) is incorporated into and becomes part of the
   Order Form upon the latter’s signature

   
 * Privacy Policy
   
 * Cookie Policy
   
 * Data Subject Request Policy
   


PRIVACY

HITACHI VANTARA'S GLOBAL DATA PROTECTION & PRIVACY POLICY

Collectively, the terms below are referred to as the "Policy."

Hitachi Vantara LLC and its subsidiaries (collectively "HITACHI", "us" or "we")
respects and values your privacy. Hitachi Vantara's Global Data Protection &
Privacy Policy discusses our methods and approach to earning the trust you put
in HITACHI.

Please read this Policy and our Terms of Use carefully because, by accessing
this website and any other websites owned by HITACHI (collectively, our "Site"),
you agree to comply with them. Also, by submitting personal information to
HITACHI, you indicate that you consent to HITACHI's collection (including via
our Site), processing and use of your personal information as described within
the scope of this Policy.

Please note that if you apply for a position with HITACHI, our Employee Privacy
Policy and the corresponding local privacy laws of your place or residence
applicable to employees and applicants will govern the collection, processing,
use and international transfer of your personal data after your initial
application for employment. You may obtain a copy of that policy from your
recruiter or privacy@hitachivantara.com.

Please contact privacy@hitachivantara.com with any questions about this Policy.

HITACHI'S PRIVACY MISSION

HITACHI may, in the course of business, collect personal information, including
personal data regulated by the European Union (EU) General Data Protection
Regulation 2016/679 ("GDPR"), which is voluntarily provided by you. The
potential uses of your personal information by HITACHI are outlined in this
Policy.

Our policy is not to share personal information with third parties except as
provided for in this Policy, to facilitate our internal information processing
activities, or to comply with applicable law. We recognize that your personal
information is confidential and we take steps intended to protect your personal
information while it is in our possession.

COLLECTION OF YOUR PERSONAL INFORMATION BY HITACHI

Hitachi may invite you to provide limited business-related personal information,
including but not limited to:

 * Identifiers and commercial information such as your name, title, company
   address, e-mail address, telephone and fax numbers, and whether you are a
   current client or business partner; and
 * Internet or other electronic network activity information (please see
   “Cookies” below, and Hitachi’s Cookie Policy).
 * If you are applying for a position with Hitachi through the Site, you may be
   asked to submit information related to your qualifications for the position,
   including professional or employment-related information, education
   information, or geolocation data.

Please note that Hitachi disclaims any legal duty to verify the accuracy of any
personal information that you provide to Hitachi.

California residents: some of the above-listed information constitutes “Personal
Information” as defined in Cal. Civ. Code §1798.80(e) and/or protected
classifications under California or US federal law.

Sensitive Personal Information
Hitachi does not collect, store, or process any sensitive personal information
from you for the purposes described in this Policy, including sensitive personal
data as regulated by the GDPR. Depending on your location, sensitive personal
information may include various types of personal information relating to: race
or ethnic origin; political opinions; religious or philosophical beliefs; trade
union membership; genetic data; biometric data for the purpose of uniquely
identifying a natural person; data concerning health; data concerning a natural
person's sex life; sexual orientation or criminal record. We request that you do
not provide sensitive personal information to us.

Use of Your Personal Information by Hitachi

Hitachi may have disclosed the above-listed personal information provided by you
to third parties for business purposes (please see “Third Parties” below).

Typically, Hitachi will ask for you to submit personal information for the
following purposes:

 * website registration and to permit access to restricted areas of our Site;
 * customer, supplier, and/or business partner relationship management;
 * service and asset management;
 * to evaluate and respond to inquiries and applications for employment sent
   over the Site;
 * purchase management;
 * marketing of products and services;
 * occupational health and safety;
 * workplace security and protection of personnel, assets and resources;
 * to fulfil administrative and information technology functions, such as making
   updates to our Site;
 * monitoring or demonstrating compliance with applicable legal or regulatory
   requirements, or internal corporate mandates;
 * compliance with legal requirements imposed on any HITACHI entity, or to
   defend a legal claim.

HITACHI collects personal information for legitimate business purposes and to
comply with HITACHI's legal obligations. In any instance where non-mandatory
information is sought, you will be notified of this at the point of collection.

FURTHER INFORMATION ABOUT OUR SITE

HITACHI uses your personal information provided over the Site to better
understand your needs and provide you with better service. Specifically, we may
use your personal information to update you on the benefits and features of
HITACHI's products and services and to provide you with information and material
requested by you. From time to time, we may also use your personal information
to contact you for market research or to provide you with marketing information
we think would be of particular interest. You may control, edit or view your
preferences at Hitachi Vantara's Preference Center.

We may also collect details of your visits to our Site for system administration
and to report aggregate information, such as Site traffic data, location data,
logs and other communication data, the resources that you access, information
about your computer and internet connection (such as IP address, operating
system, browser type). This statistical data about our users' equipment,
browsing actions and patterns is not intended to identify any specific
individual. By providing your personal information to HITACHI, you explicitly
consent to the collection of details of your visits to our system for the
purposes described above.

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Personal information, including personal information collected in the European
Economic Area ("EEA") collected by Hitachi may be transferred, stored and
processed by member companies of the worldwide Hitachi organization and the
Hitachi family of companies, our business partners or third-party service
providers who are established in jurisdictions without comprehensive data
protection laws. Transfer of information to third parties or to locations
outside of your country of residence are managed in accordance with applicable
laws, which may include the GDPR

We take reasonable steps aimed to protect your personal information. These steps
include implementing the European Commission's Standard Contractual Clauses for
transfers of personal information from our group companies in the EEA to our
other group companies. We have implemented similar appropriate safeguards with
our service providers, partners and affiliates. For more information about these
safeguards, please contact privacy@hitachivantara.com.

By providing your personal information to HITACHI, you explicitly consent to the
transfer of your information outside of your country of residence.

LEGALLY COMPELLED DISCLOSURE

There may be circumstances under which HITACHI may be legally compelled to
disclose your personal information. These circumstances may include, among
others, situations where disclosure is required by law applicable to HITACHI, or
necessary to comply with an order of a court or governmental agency, export
control, or necessary for matters of safety and security. In such cases, HITACHI
will make good faith efforts to provide only that information which is the
subject of the official order or request.

DATA RETENTION

Your personal information will be retained for as long as necessary to fulfil
HITACHI's legitimate business purposes, unless a longer retention period is
required by applicable law.

COOKIES

Our Site uses cookies. "Cookies" are text files containing small amounts of
information placed on your computer or device when you visit a website. Cookies
help us improve the functionality and performance of our Site and deliver a
better and more personalized service by enabling us to:

 * Estimate our audience size and usage patterns;
 * Store information about your preferences, allowing us to customize our Site
   according to your individual interests;
 * Recognize you when you return to our Site; and
 * Provide us with business and marketing information.

You may also receive cookies from third parties we engage to help us provide our
Site. You may refuse to accept cookies by activating the appropriate setting in
your browser's software. In most cases, you may refuse cookies and still fully
navigate our Site. Unless you have adjusted your browser setting, so that it
will refuse cookies, our system will issue cookies when you direct your browser
to our Site.

By accessing our Site without activating the appropriate setting in your browser
(as described above), you consent to HITACHI's reasonable use of cookies as
described within HITACHI's Cookies Policy.

THIRD PARTIES

Hitachi does not and will not sell, rent, or lease your personal information to
others.

California residents: we are required to notify you if Hitachi has sold, rented,
or leased your personal information in the last twelve months. Hitachi has not
sold, rented or leased your personal information in the last twelve months.

Unless we have specifically informed you, obtained your consent, or are
permitted or required to do so by the laws of the jurisdiction we operate in, we
will only share the personal information you provide with business partners and
third-party service providers who are acting on our behalf, and then only for
the uses described in this Policy. To be clear, the personal information Hitachi
discloses to third parties may include any of the categories of personal
information listed above (see “Collection Of Your Personal Information By
Hitachi”).

Specifically, we do not disclose your personal information to third parties for
the third party's own direct marketing purposes unless you have provided your
affirmative consent for such a disclosure. Hitachi will take appropriate steps
to ensure that these third parties protect the confidentiality and security of
your personal information.

Similarly, we ask that you do not provide us with information about third
parties without their permission. You represent that, when providing us
information about third parties, you have obtained previous, express and
informed consent of such parties to process their personal data.

LINKS TO THIRD PARTY WEBSITES

There are several places throughout the Site that may link to other websites
that do not operate under HITACHI's privacy practices. HITACHI does not endorse
or make any representations about them, or any information, software or other
products or materials found there, or any results that may be obtained from
using them. When you link to other websites, HITACHI's privacy practices and
this Policy no longer apply and HITACHI assumes no responsibility for the
information or other practices of a website that is accessible through HITACHI.
We encourage you to review other website privacy policies before disclosing any
personal information to them.

YOUR CHOICES

HITACHI respects your right to make your own choices about how your personal
information is handled. Should you choose to subscribe to mailing lists or any
registrations, and later decide to unsubscribe you may unsubscribe on
our Preference Center. You can also opt out by clicking "unsubscribe" in any
marketing email communications we send you, or you may contact HITACHI
at privacy@hitachivantara.com.

In addition, access to certain applications or services may involve particular
uses, disclosure or transfer of the personal information being collected during
registration for that application or service. If required under the laws of your
country of residence, you will be notified of such intended uses, transfer or
disclosure and asked to provide your consent. Failure to provide your consent
where so requested may mean you will not be provided access to the applications
or services for which your personal information cannot be lawfully processed.

PRIVACY RIGHTS

HITACHI strives to ensure the accuracy of your personal information, as provided
to HITACHI. We will also provide you with notifications as required by
applicable law.

If you are a resident of the EEA or as permitted by the laws of your
jurisdiction, you may also:

 * Request access to or a copy of your personal information.
 * Request a disclosure of the categories of personal information collected by
   Hitachi.
 * Request a disclosure of the categories of sources from which personal
   information is collected by Hitachi.
 * Request a description of the purpose for Hitachi’s collection of personal
   information.
 * Request a disclosure of the categories of third parties with whom Hitachi
   shares personal information.
 * Request a disclosure of the personal information that Hitachi discloses for a
   business purpose.
 * Request to correct, update or rectify your personal information.
 * Request that Hitachi deletes or blocks your personal data. Please note that
   Hitachi is unable to delete information that we deem necessary to comply with
   our legal obligations, resolve disputes, enforce our agreements, or as
   otherwise excepted under applicable law.
 * Object to or seek a restriction on the processing of your personal data.
 * Refuse to consent or revoke your consent to processing. Revoking your consent
   will not affect the lawfulness of any processing we conducted prior to your
   withdrawal, nor will it affect processing of your personal information
   conducted in reliance on lawful processing grounds other than consent.
 * Raise a concern to us about our collection and use of your personal
   information at any of the contact points listed below (see “Contact for
   Privacy Requests or Concerns”) or the applicable data protection authority.
 * HITACHI will respond to your requests pursuant to applicable law and in
   accordance with HITACHI's Data Subject Rights Policy.

CONTACT FOR PRIVACY REQUESTS

Requests to exercise your privacy rights can be directed to any of the
following:

 * Hitachi’s online DSAR form;
 * Via email to privacy@hitachivantara.com; or
 * Via toll-free telephone call to Hitachi Vantara’s Reporting Hotline (click
   the hyperlink for the correct number to dial for your location)

SECURITY

We have put in place technical and organisational procedures to safeguard and
secure the information we collect from you and to reduce the risk of loss,
unauthorized access, misuse and alteration. Unfortunately, the transmission of
information via the Internet is not completely secure. Although we work very
hard to protect your personal information, we cannot guarantee the security of
your personal information transmitted over our Site.

SALE OF BUSINESS ASSETS

In the unlikely event of a sale of Hitachi, a Hitachi business unit, or a
Hitachi affiliate, personal information held by Hitachi may be made available to
a buyer or prospective buyers in order for them to evaluate any such purchase or
to operate any parts of Hitachi’s business.

MODIFICATIONS

Subject to the legal requirements of your jurisdiction of residence for notice
and consent, Hitachi reserves the right to modify or amend this Policy at any
time in order to adjust to applicable laws or regulations, or changes in
Hitachi’s practices or procedures. Where conflicts exist between the terms and
conditions of this Policy and applicable national data protection laws, the
latter will take precedence. This Policy is not intended to, and does not,
provide rights beyond those that are prescribed by applicable national laws. The
implementation date will be displayed at the bottom of this Policy.

HITACHI CONTENT PLATFORM ANYWHERE ANDROID APPLICATION

Hitachi Content Platform (hereinafter, "HCP") Anywhere is deployed by
enterprises to mobilize, manage, and protect data. The data on the HCP Anywhere
mobile application is stored and managed by the particular enterprise that
deployed the HCP Anywhere sever, not Hitachi. In these cases, any data subjects
who wish to exercise their rights should direct their query to our customers who
act as "Data Controllers".

When installed on a device, the HCP Anywhere mobile application has access to
several permissions which allows it to enforce security policies on the device
based on the enterprise's HCP Anywhere settings. Mainly, the application can
enforce:

 * Password requirements, such as length and alphanumeric requirements
 * Maximum inactivity time
 * Storage area encryption

The HCP Anywhere mobile application enforces these policies using Device
Administration. Although the HCP Anywhere mobile application can enforce certain
policies on the device, it does not collect or process any personal information
(e.g. Your device password).

PRIVACY OF MINORS AND CHILDREN

Our Site, our products, and services are not directed to minors, including
individuals under the age of thirteen. Please let us know if a minor or person
under the age of thirteen has provided Hitachi with personal information by
contacting privacy@hitachivantara.com. In the event that we become aware that a
minor has provided us with personal information, we will implement the necessary
technical and organizational measure to erase said information.

CONTACT US

We welcome your inquiries or comments about this Policy and any queries or
concerns that you may have about the Site.

Please contact HITACHI at privacy@hitachivantara.com or at the following
address:

Hitachi Vantara LLC
2535 Augustine Drive
Santa Clara, CA 95054 USA

Attention: Global Data Protection Officer

IMPLEMENTATION DATE

We review Hitachi’s Privacy Policy regularly to reflect changes introduced by
the applicable legislation. If you continue using our Site after such revisions
are in effect, you accept and agree to the revisions and to abide by them.

This Policy was last updated on December 31, 2019.


COOKIE POLICY

Hitachi Vantara LLC and its subsidiaries (collectively "HITACHI", "us" or "we")
takes users’ privacy very seriously. This Cookie Policy is intended to provide
you with the information necessary to manage the cookies we collect from you
while you visit our Site.

This Cookie Policy should be read together with Hitachi Vantara’s Global Data
Protection & Privacy Policy (the "Policy"), governing the use of the Site.
Please read our Policy carefully to understand our practices regarding your
personal data and how we will treat it. For your ease of reference, the
definitions used in the Policy are the same as those adopted in this Cookie
Policy.

By continuing to browse the Site, you are deemed to have agreed to our use of
cookies.

WHAT IS A COOKIE?

Cookies are text files containing small amounts of information that are
downloaded to your device when you visit a website.

Cookies allow a website to recognise users, for example with your browser
log-in-data, in order to understand the users’ navigation on different websites.

In practice, the website that you visit sends information to the browser, which
then creates a text file. Every time the user goes back to the same website, the
browser retrieves and sends this file to the website’s server.

HOW COOKIES MAKE OUR SITE EASIER AND SAFER TO USE

Cookies are used for a variety of reasons, for example, to improve the
functionality and performance of our Site(s) and to protect your privacy when
browsing through them.

HITACHI COOKIES

HITACHI wants you to enjoy your experience on our Site. For this reason, when
visiting HITACHI Sites, cookies are installed on your computer.

When using HITACHI Sites, data logs of your activity may be collected for the
purpose of understanding aggregate usage of features and pages, improve the
functionality and performance of this Site and to allow us to tailor the content
of the Site to suit your interests.

Below, you will find a table explaining the cookies we use and the purpose to
use them:

Cookie Name Description Purpose of adding the cookie Essential/Functional LPVID
Live Person (web chat) Visitor ID as identified in LiveEngage.
This cookie identifies a browser as long as the cookie is not deleted.
LiveEngage uses information stored in cookies to maintain session data and to
identify returning visitors by saving LiveEngage-specific data such as visitor
ID and last chat date. It helps the website to remember information about a
visit, so when a visitor browses the same website in the future, the data stored
in the cookie is sent back to the website by the browser. Essential/Functional
LPSID-SiteID Live Person (web chat) Current active (or last) monitoring session.
This cookie feeds the session information to the LiveEngage Tag, which is used
for various Analytics related information on their admin panel. Analytics _ga
Google Analytics Cookie This cookie is used to distinguish users and has an
expiration period of 2 years. Analytics _gid Google Analytics Cookie This cookie
is used to distinguish users and has an expiration period of 24 hours. Analytics
_gat Google Analytics Cookie This cookie is used to throttle request rates and
has an expiration period of 10 minutes. Analytics AMCVS Adobe Analytics This
cookie captures Unique visitor IDs used by Marketing Cloud Solutions and has an
expiration period of 2 years. Analytics WT_FPC Webtrends Analytics This is a
default cookie to capture domain name and setup in webtrends.js file. Analytics
WWW_HDS_PROD Webtrends Analytics This is a custom cookie to capture domain name
setup and is used in WebTrends admin console. Analytics s_vnum Adobe Analytics
Visit number – a random number is created and stored with a vn= parameter to say
which Visit number this is. If the same number returns, then the vn parameter is
incremented. Analytics s_ppvl Adobe Analytics This cookie contains information
about the current page and entry page to the website. Analytics dtm_v10 Adobe
Analytics Custom cookie created for Adobe Analytics. Analytics dtm_v11 Adobe
Analytics Custom cookie created for Adobe Analytics. Analytics s_cc Adobe
Analytics This cookie is set and read by the JavaScript code to determine if
cookies are enabled (simply set to "True"). Analytics s_ppv Adobe Analytics The
plug-in creates its own first-party cookie named s_ppv to store the % viewed
values. Analytics AMCV_ Adobe Analytics This cookie captures Unique visitor IDs
used by Marketing Cloud Solutions and has an expiration period of 2 years.
Analytics s_invisit Adobe Analytics This cookie differentiates between users and
gathers statistical data regarding their actions on our site and traffic.
Analytics s_lv_s Adobe Analytics This cookie differentiates between users and
gathers statistical data regarding their actions on our site and traffic.
Analytics s_nr Adobe Analytics This cookie is used with getNewRepeat Plugin for
tracking if a user is new or has returned. Analytics s_lv Adobe Analytics This
cookie differentiates between users and gathers statistical data regarding their
actions on our site and traffic. Analytics hdsGatedParentPageRef Adobe Analytics
This custom cookie is created by our Analytics team to capture parent page
information for different gated pages. Analytics campGatedParentPageRef Adobe
Analytics This custom cookie is created by our Analytics team to capture parent
page information for different gated pages. Analytics Vcategory Adobe Analytics
This custom cookie is created by our Analytics team to capture 3rd level section
for hier1 variable. Analytics dtusGatedParentPageRef Adobe Analytics This custom
cookie is created by our Analytics team to capture parent page info for
different gated pages. We will have different cookies for each DT geo sites.
e.g. dtdeGatedParentPageRef etc Analytics hdsGatedParentPageRef Adobe Analytics
This custom cookie is created by our Analytics team to capture parent page info
for different gated pages. We will have different cookies for each DT geo sites.
e.g. dtdeGatedParentPageRef etc. Analytics hdsType Adobe Analytics This cookie
is used occasionally. It is an SSO cookie to define user type for analytics
reports. Analytics hdsUserType Adobe Analytics This cookie is used occasionally.
It is an SSO cookie to define user type for analytics reports. Analytics ACOOKIE
Webtrends Analytics This cookie contains the GUID and addition visit and session
information in an encrypted format. Analytics AMCVS_ Adobe Analytics Adobe
Marketing Cloud uses a cookie to store a visitor ID that is used across
Marketing Cloud Solutions. MISC _mkto_trk Marketo On a lead’s first visit to a
page on your domain, a new anonymous lead record will be created in Marketo. The
primary key for this record is the Munchkin cookie (_mkto_trk) which is created
in the user’s browser. MISC Pentaho Custom Cookie This cookie is created when a
user is downloading Pentaho set-up for first time. When this cookie exists, we
don’t ask for filling form again on a second and subsequent visits. MISC
trwv.uid Marketo - RTP This cookie enables us to track and monitor any errors
and response times of requests. This information is used to monitor performance
and will alert our team to any issues with eNett services. MISC wmNewCorp Custom
Cookie This cookie is used to display the welcome modal window. MISC
pentahoPopup Custom Cookie This cookie is used to display welcome modal window
if a user is coming from the Pentaho site. MISC Vlmref Vendemore This cookie is
used for marketing purposes and has an expiration period of 1 year. MISC
trwsa.sid Marketo – Munchkin/RTP This cookie is required to track web activity
of a lead that is known to Marketo.

HITACHI VISUALIZATION SUITE (HVS) COOKIES

To ensure you enjoy your experience when accessing and using Hitachi
Visualization Suite (HVS), essential cookies are installed on your computer with
the sole purpose to facilitate user’s ID authentication when loggin in the HVS.

As described in the below table, those cookies are classified as “session”
cookies because they are used only during the open session to authenticate
user’s ID. The below “session” cookies expire once HVS session is closed.

Below, you will find a table explaining the cookies we use and the purpose to
use them in Hitachi Visualization Suite (HVS):

Cookie Name Third Party Purpose of adding the cookie Essential AUTH_SESSION_ID
Keycloak Internal cookie from Keycloak, ID of current authentication session.
format: session_id.keycloak_node_name Essential AUTH_SESSION_ID_LEGACY Keycloak
Internal cookie from Keycloak, ID of current authentication session. format:
session_id.keycloak_node_name Essential KEYCLOAK_SESSION Keycloak Internal
cookie from Keycloak, user session tracking of current authentication session.
format: realm_name/user_id/session_id Essential KEYCLOAK_SESSION_LEGACY Keycloak
Internal cookie from Keycloak, ID of current authentication session. format:
realm_name/user_id/session_id Essential KEYCLOAK_IDENTITY Keycloak Internal
cookie from Keycloak, user identity token of current authentication session.
Essential KEYCLOAK_IDENTITY_LEGACY Keycloak Internal cookie from Keycloak, user
identity token of current authentication session. Essential KC_RESTART Keycloak
Internal cookie from Keycloak, Keycloak system flag.

HOW CAN YOU MANAGE YOUR COOKIES?

If you do not agree with the use of our cookies, you can set up your browser
settings to limit or exclude their use. You may also customize your cookies
settings displayed in our cookies’ pop-up. Your browser may provide you with
information and control over the cookies. Moreover, you can configure your
browser to inform you when a cookie is being used, giving you the opportunity to
accept or reject the cookie. Your browser’s “help” function will tell you how to
do this.

If you configure your browser to opt-out from storing cookies, this might impact
your ability to use or your user experience on our Site.

Finally, you also have the option to stop using HITACHI Site(s).

HOW LONG DOES HITACHI KEEP COOKIES?

Cookies remain on your computer for no longer than 24 months, but you can decide
to delete all the cookies by accessing your browser settings at any time.

LINKS TO THIRD-PARTY WEBSITES

The cookie description and settings are only applicable to those Site(s) managed
and owned by HITACHI. If we include a link to an external webpage and you click
on it, you will leave our website and be subject to the settings and policy
applying to that external website. Please be cautious and review the settings
and the applicable policy of the new website you are visiting.

MORE ABOUT YOUR PRIVACY

To find out more about HITACHI’s privacy policy, please access our Policy or
contact us at privacy@hitachivantara.com


DATA SUBJECT REQUEST POLICY

INTRODUCTION & PURPOSE

Certain data protection laws give data subjects the ability to access, rectify,
erase, restrict processing, object to processing, and/or have portable formats
of their personal information. Data subjects may exercise these rights by way of
a data subject rights request, i.e. a written request by an individual to a data
controller or data processor to exercise or as part of exercising her/his right
under such laws. This document sets out Hitachi Vantara's policy for responding
to a data subject rights request under applicable data protection laws,
including the EU's General Data Protection Regulation.

Hitachi Vantara welcomes all reasonable requests for information. Hitachi
Vantara will review and, when appropriate, respond to these requests within the
time period specified by applicable law.

To learn more about what constitutes personal information, please refer
to Hitachi Vantara's Global Data Protection and Privacy Policy (or the "Privacy
Policy").

MAKING A REQUEST TO ACCESS YOUR INFORMATION

Depending on where you live, you may have the right to see, correct, delete,
object or limit how we process, and/or obtain a portable copy of the personal
information we hold about you. However, this is not always an absolute right.
This means that your requests may be subject to certain exemptions or grounds on
which we may refuse. Should you wish to make a request, you are encouraged (but
not compelled) to do so by using one of our request forms found online.

RECEIVING A DATA SUBJECT REQUEST

Upon receiving a request, we will firstly seek to verify your identity to ensure
that the request is made by you or by another person who is authorised on your
behalf to make this request (such as a legal guardian or authorised agent). You
may be asked to provide any evidence that confirms your identity (such as proof
of your address). If you are requesting on behalf of another individual, you
must supply the individual's consent for the release of that individual's
personal information to you.

We will then evaluate your requests pursuant to applicable law, the rights of
third parties, and any contractual agreements we have with you. This may involve
communications with external stakeholders who hold the relevant personal
information. Unless the other party has provided their consent or it is
reasonable to do so without their consent, we will not share any information
that relates to a third party. Information may be redacted with an explanation
of its scope and reason.

We aim to respond to your request within the period mandated by the relevant
law, or if none is specified, within a reasonable time period after you have
made the request. If we are unable to do so, you can expect an explanation from
us on why we are unable to do so. You may also receive a preliminary reply from
us requesting for further information, or to update you on progress undertaken
or the timing (including the fact that the time limit will not start to run
until the further information is received).

Except where permitted by law, we will not charge you any administrative or
other fee. If we do, we will inform you promptly of this.

Access Request: If you make a request to access your personal information, we
may do any of the following as part of issuing our response when permitted by
law: (a) summarise information rather than provide a copy of the whole document;
(b) provide access to your personal information on an informal basis, such as by
phone or in person; (c) send permanent copies of the information to you (except
where otherwise agreed, it is impossible to do so, or it would involve undue
effort); (d) allow you to view the information on screen. Your access will
depend on the means by which we received the request, the volume of information
sought or the nature of the information. In any event, we will consult with you
to try to satisfy your request and also explain any complex terms or
abbreviations contained in the information.

REFUSING A REQUEST

Data protection laws contain a number of exemptions to any right to access,
correct, delete, object or limit how we process, and/or obtain a portable copy
of your personal information. An example of an exemption is information covered
by legal professional privilege. Should we refuse your request, we will write to
you to explain our grounds for the refusal as well as setting out any other
matters prescribed by the data protection law applicable to you.

COMPLAINTS PROCEDURE

If you are not satisfied with our actions, you may submit a complaint to the
Global Data Protection Officer (privacy@hitachivantara.com). If you remain
dissatisfied, you may have the right to refer the matter to your local data
protection authority.

General Application
This document forms part of and supplements the Privacy Policy, and prevails
over the Privacy Policy in the event of any inconsistency. This document may be
used as part of general privacy compliance training for those involved in
handling subject access requests.

Last Updated: May 25, 2018


ETHICS AND BUSINESS CONDUCT RESOURCES

At Hitachi Vantara, we commit to conduct business with integrity. It starts
inside the company with our employees and contractors and extends to the way we
conduct business with our customers and our suppliers. This commitment touches
everything we do. We encourage anyone with a concern about the way in which we
are conducting business to report it. Hitachi Vantara does not tolerate
intimidation or retaliation against anyone who raises a concern in good faith.
We are committed to doing business the right way, every day.

Ethics Hotline

Code of Ethics and Business Conduct

Hitachi Vantara Partner Code of Conduct

Italy 231 Model – English

Italy 231 Model – Italian


HITACHI VANTARA PROHIBITS RETALIATION AGAINST, OR HARASSMENT OR VICTIMIZATION
OF, ANY CURRENT OR FORMER EMPLOYEE:

Who seeks guidance concerning any potential ethical violation or illegal
behavior.

Who reports any ethical violation or illegal behavior to Hitachi Vantara or any
government or law enforcement agency.

Who refuses to participate in any ethical violation or illegal behavior.

If you see something, say something. Maintaining ethical business practices is
everyone’s responsibility.


HIPAA/GLBA

 * Gramm Leach Bliley Act (GLBA)
 * Health Insurance Portability and Accountability (HIPAA)


TRADEMARKS

HITACHI VANTARA TRADEMARKS

The trademarks, logos, service marks (collectively "Trademarks") displayed on
this Site are registered and unregistered Trademarks of Hitachi, Ltd., Hitachi
Vantara, its affiliates or its respective owners. The following list may not
contain an exhaustive list of all Trademarks currently registered or used by
Hitachi Vantara in the United States and other countries. For the most
up-to-date trademark information and inquiries, please contact the Hitachi
Vantara Legal Department.

Hitachi, Ltd., Trademarks

 * Hitachi
 * Hitachi (logotype)
 * Hitachi Vantara

Hitachi Vantara Trademarks

 * Content Platform Anywhere
 * Essential NAS Platform
 * Pentaho
 * Pentaho (logotype)
 * Hi-Track
 * Innovate With Information
 * ShadowImage
 * Tagmaserve
 * Tagmasoft
 * Tagmasolve
 * Tagmastore
 * TrueCopy
 * TrueNorth
 * Vantara
 * Vantara (logotype)
 * Vantara Insight
 * VSP
 * Universal Storage Platform

Hitachi Vantara Trademarks

A-E

 * Dynamic Link Manager

F-J

 * Graph-Track
 * HiCard
 * HiPass
 * Hi-PER Architecture
 * HiReturn
 * Hi-Star
 * I'M THE "T" IN IT!
 * iLAB

K-O

 * Lightning 9900
 * Lightning 9980V
 * Lightning 9970V
 * NanoCopy

P-Z

 * Pentaho
 * Pentaho (logotype)
 * Resource Manager
 * SplitSecond
 * Thunder 9500
 * Thunder 9520V
 * Thunder 9580V
 * Thunder 9585V
 * Thunder 9570V
 * Thunder 9530V
 * TrueNorth
 * Universal Star Network
 * Vantara
 * Vantara (logotype)
 * Vantara Insight


WEBSITE TERMS OF USE

WEBSITE TERMS OF USE

Use or access of this website (the "Site"), acknowledges that you have read
these website terms of use ("Agreement"), and that you agree to be bound by
them. Please read this Agreement carefully. If you do not accept and comply with
this Agreement, you will not have authorized access to the site. In this
Agreement, references to "Hitachi" mean Hitachi Vantara LLC and its worldwide
related companies and references to "You" mean any user of the site. Hitachi
Vantara LLC's address and contact details are contained in section 11p below.

1. COPYRIGHT NOTICE

Copyright 1995-2021 Hitachi Vantara LLC. All rights reserved.

All pages and content within the Site are the property of Hitachi and/or the
other providers.

2. TRADEMARK NOTICE

The trademarks are registered and unregistered trademarks of Hitachi, its
affiliates or other providers. "Hitachi" and other trademarks set out in this
Agreement are trademarks and/or service marks of Hitachi and/or its parent
company Hitachi Limited. Please click on the Trademarks Tab
at https://www.hitachivantara.com/en-us/company/legal.trademark.html for more
information. Nothing on this Site should be construed as granting any license or
right to use the trademarks displayed on this Site, whether by implication,
estoppel or otherwise. Misuse of any trademark or any content displayed on this
Site is strictly prohibited.

3. LICENSE GRANT AND OWNERSHIP BY HITACHI

a. License. Subject to the terms and conditions of this Agreement, and until the
Agreement ceases to apply to you, Hitachi grants to you a non-exclusive,
non-transferable, limited and revocable license to access, view or print the
content in this Site, without alteration, solely and strictly for the Authorized
Purpose. You may download the content, solely as required by You to access, use,
view or print it, but You must include the copyright notice set out in Section 1
on any printed version of the content. Except as stated otherwise on the Site,
Your use of the Site will be royalty-free and without charge (for the avoidance
of doubt, You may be charged or required to enter into further contracts with
respect to particular content on the site). This limited license does not apply
to any media or platform other than that of the current Site. You must not
transfer, or attempt to transfer, the limited license granted to You in this
Section 3.

b. Ownership. Hitachi and/or the other providers exclusively retain ownership of
all intellectual property rights in the Site and all content on the Site and
those rights are protected under applicable copyrights, patents, trademarks,
trade dress, and/or other proprietary rights laws. Other than the rights
expressly provided in this Agreement, You obtain no rights whatsoever in the
Site or its content (including any ownership rights), by or through Your Site
use. You must not do anything that infringes, threatens to infringe or otherwise
jeopardizes the rights of Hitachi and/or the other providers in the Site and the
content.

c. Downloadable Software. The Site may contain downloadable software. Unless a
separate license exists for such software (either from Hitachi or another
provider) You agree to use the software on the terms of this Agreement,
including the restrictions on use set out in Section 4. If a separate license
applies to such software, You will be bound by the terms and conditions of such
license.

4. RESTRICTIONS ON USE

a. Prohibited Acts. Concerning Your Site use or any content, You must not:

 * Restrict or inhibit any other user from the use or enjoyment of the Site.
 * Use any device, software or technique to interfere with, or attempt to
   interfere with, the proper working of the Site or to intercept any system,
   data or personal information from the Site.
 * Disguise the origin of the information transmitted through the Site.
 * Post or transmit into or on the Site any unlawful, fraudulent, threatening,
   harassing, abusive, libellous, defamatory, obscene or otherwise objectionable
   or harmful information of any kind.
 * Post or transmit into or on the Site any information or software that
   contains a virus.
 * Other than as expressly permitted in Section 3, publish, republish,
   reproduce, perform, distribute, assign, sub-license, sell, offer for sale,
   prepare derivative works, modify, adapt, lease, rent, copy, reverse compile,
   reverse engineer, reverse assemble, transmit, display, decompile, translate
   into any language (including computer language), or use the content.
 * Post or transmit into or on the Site any information in violation of another
   party's copyright, other intellectual property rights or privacy rights,
   including information that infringes on another's rights.
 * Take any action which imposes an unreasonable or disproportionately large
   load on Hitachi infrastructure, as expressly determined solely by Hitachi.
 * Use or access any software, content or information available through the Site
   in a manner not expressly permitted by Hitachi.
 * Redeliver any of the content using "framing," hyperlinks, or other technology
   without prior express written permission by Hitachi.
 * Use any device or technology to provide repeated automated attempts to access
   password-protected portions of the Site.
 * Impersonate or misrepresent Your identity or business affiliation.
 * Without limiting Section 4d, use the content in any way that it prevents You
   from obeying traffic or safety laws.

b. Commercial Exploitation. Other than as expressly permitted in Section 3, You
must not commercially exploit any content in any form, or incorporate any
content into any information retrieval system, whether electronic or mechanical.

c. Right to Regulate. You acknowledge that Hitachi has the right at any time,
but no obligation, to monitor the Site or Site-related services and to disclose
any information necessary: (i) to operate the Site; to (ii) to protect Hitachi,
Ltd., its subsidiaries, other providers and third parties and the customers,
suppliers and partners of Hitachi or its parent company, Hitachi, Ltd.; and
(iii) to comply with legal obligations or governmental requests. Hitachi
reserves the right to refuse to post or to remove any information on the Site,
in whole or in part, for any reason. Hitachi also reserves the right to prohibit
any user, who in Hitachi's sole discretion, violates the Agreement, from use of
this the Site and related services and content (such prohibition may occur
without notice to the user).

d. Law Compliance. You agree to comply with all governmental laws, statutes,
ordinances, and regulations (including unfair competition, anti-discrimination
or false advertising) regarding Your Site use.

e. Minors. Minors are not eligible to use this Site. Hitachi asks that no
information in relation to minors be submitted to Hitachi.

5. YOUR SITE USE ACTIVITIES

a. Password-Protected Areas. If You are authorized to have access to
password-protected areas of the Site, You must keep Your password confidential,
and if Your password is compromised, You must send notice of this to Hitachi
within 24 hours of first becoming aware of it. Hitachi does not agree to protect
or indemnify You from any unauthorized use of Your password. Hitachi is
entitled, at any time and without having the obligation to justify its decision,
to deny You the right to access password-protected areas by blocking Your user
name and password, particularly if You (i) use false data or information for the
purposes of registration; (ii) You violate this Agreement or You neglect Your
duty of care with regard to Your user name and password.

b. Unauthorized E-mail. With respect to Your Site use, You must not engage in
the sending of any mass e-mail messages (also known as "spamming") to Hitachi or
its employees, contractors or third parties.

c. Linked Sites. The Site may contain links to Linked Sites and when You click
on a link to visit a Linked Site, a frame may appear that contains a trademark
of Hitachi or its parent company, Hitachi Limited, advertisement or other
information. You acknowledge that: (i) Hitachi neither endorses, nor is
affiliated with any Linked-Site and the owner of the Linked Site neither
endorses, nor is affiliated with Hitachi; (ii) Hitachi cannot and does not
control any content or activities on the Linked Site; (iii) Hitachi is not
responsible for the availability of the Linked Sites nor any information
(including any materials, software, content, or data) that appears on the Linked
Site or for any products or services contained in, or referenced by, the Linked
Site; and (iv) no information in any Linked Site has been investigated,
confirmed, approved, or verified by Hitachi. If You have a dispute or claim
relating to a Linked Site, you hereby release Hitachi and its employees, agents
and contractors from any and all liability with respect to such disputes and
claims, including any demands and damages of every kind and nature (whether
direct or indirect, known or unknown, suspected or unsuspected and disclosed or
undisclosed) arising out of, or in any way connected with such disputes and
claims. If You are a California resident, you waive California Civil Code §1542.

d. Dated Materials. You acknowledge that Hitachi has no obligation to update the
Site. Therefore, when You use the Site, there is a possibility that some content
may be out of date, including information about the products and services of
Hitachi or third parties or pricing thereof.

e. External Issues. You acknowledge that (i) the Internet is a network of
computers worldwide, and that any information that You submit to Hitachi
necessarily is routed via third party computers to Hitachi; (ii) Hitachi is not
responsible for any lapses in online security and does not assume liability for
improper use of Your information by a third party.

f. Site Inaccuracies and Errors. It is possible that the Site could include
inaccuracies and errors (including both substantive and typographical errors).
It is also possible that unauthorized additions, deletions and alternations to
the Site could be made by third parties. Subject to the express terms of this
Agreement, You: (i) bear the entire risk of loss of Your Site use and
Site-related services, including with respect to security, privacy and technical
malfunctions; and (ii) assume the cost of all necessary servicing, repair,
correction or replacement of Your property or operations as a result of Your
Site use. Although Hitachi desires and strives to maintain the accuracy and
integrity of the Site and the content, Hitachi makes no guarantees whatsoever as
to the accuracy and integrity of the Site or its content. Hitachi is also not
responsible for any content that You may find undesirable or objectionable. If
You discover an inaccuracy or error, You will promptly inform Hitachi, so that
it may be corrected, provided however that Hitachi does not guarantee that any
reported inaccuracy or error will be corrected or resolved by Hitachi even if
Hitachi attempts to correct or resolve the same. Furthermore, You hereby release
Hitachi, and Hitachi hereby disclaims all and any responsibility or liability
for any damage or loss caused by viruses contained in the Site or related
electronic files.

g. No Obligation to Purchase. This Site and the content are not to be construed
as any form or recommendation, promotion, endorsement or an offer to sell any
product or service by Hitachi. You are not obligated under this Agreement to
purchase or otherwise acquire any product or service from Hitachi, and You
should apply Your own judgment in Your Site use, including the use of any
content as the basis for any conclusions or for the purchase of any product or
service or any other transactions. Nothing in this Agreement prohibits or
restricts Hitachi from commercially offering any product or service, and Hitachi
may modify or discontinue such product or service at any time.

6. SUBMISSIONS OF INFORMATION BY YOU

a. Grant of License to Hitachi. When applicable, before submitting any
information to this Site, You must always check Your license Agreements
(including software licenses) to make sure that You do not infringe the
intellectual property rights of others.

By submitting any information to Hitachi, You hereby grant to Hitachi a
non-exclusive, worldwide, perpetual, royalty-free license to (in any media now
known or not currently known or invented) link to, utilize, use, copy,
reproduce, distribute, adapt, perform, display, sublicense (through multiple
tiers), exploit, and prepare derivative works of the submitted information. By
submitting information to Hitachi, You represent and warrant that You have the
authority to grant such rights to Hitachi.

b. Use of Your Information. No information that You submit to the Site will be
deemed confidential. However, Hitachi agrees to use Your information in
accordance with its privacy policy (if any) applicable to personally
identifiable user data. To access Hitachi's privacy policy, please go
to https://www.hitachivantara.com/en-us/company/legal.privacy.html and click on
the relevant tab.

c. Use of Software. If the submitted information includes or consists of a Java™
applet or other software resource, the license granted to Hitachi will apply to
both object code and source code formats of the applet or resource and Hitachi
will have the right to analyze, report on, summarize and display the source code
on its websites. However, Hitachi will not display the complete source code of
Your resource, unless You grant to Hitachi the express written permission to do
so in the resource submission or resource update forms. If You submit a resource
to Hitachi or grant to Hitachi the permission to display Your source code and
decide that You no longer want to grant to Hitachi the permission to display
Your source code, Hitachi will remove the resource and/or source code from the
Site if You send a notice to Hitachi, requesting the relevant resource and/or
source code to be removed from the Site. Upon receipt of such notification by
certified mail, Hitachi will use reasonable efforts to remove the relevant
resource and/or source code from the site within fifteen (15) days of receipt of
the notice.

d. Your Warranty. You represent and warrant that, where You access the Site on
behalf of a company with actual or prospective business dealings with Hitachi
(the "Company"): (i) You are an authorized representative of the Company; (ii)
You will use the Site and its Content solely as directed by the Company and in
accordance with the terms and conditions of this Agreement; (iii) Your Site use
will at all times be for the Authorized Purpose; (iv) You have been authorized
by the Company to enter this Agreement, use the Site and use any password that
Hitachi has issued to You and You will not share such password with anyone; (v)
upon the termination of Your relationship with the Company (whether employment
or otherwise), You will send notice to Hitachi of this and immediately cease all
Site use.

e. Ownership of Information. You retain ownership of any copyrights or other
intellectual property rights applicable to any information You submit to
Hitachi.

7. APPLICABILITY, COOPERATION AND INDEMNITY

a. Geographic Scope. Although the Site is accessible worldwide, not all
products, services or offerings referred to in the Site may be available to all
persons in all geographic locations. Hitachi reserves the right to limit the
provision of any product, service or offering to any person, geographic area or
jurisdiction as it so desires, subject to applicable law.

b. Content Changes. Hitachi may add to, delete or change the content at any time
in its sole discretion (including the products, services and offerings referred
to on the Site and any price changes), without notice to You.

c. Indemnity. You agree to indemnify, defend and hold harmless Hitachi, its
parent company Hitachi, Ltd., and other providers against any and all
liabilities, claims, damages, costs or other expenses (including attorneys'
fees, costs, expenses, and expert witness fees) that arise directly or
indirectly out of or from (i) Your breach of this Agreement, or (ii) Your Site
use.

d. Hitachi Goodwill. You acknowledge that the content has acquired a valuable
secondary meaning and goodwill within the public. Accordingly, You must not use
the content in any manner whatsoever that, directly or indirectly, would
derogate from or otherwise reduce the good repute of Hitachi and/or the content.
If You or any of Your employees, officers, agents, contractors or shareholders
(if any) are convicted of an offense, which materially and adversely affects the
goodwill of Hitachi and/or the content, Hitachi may terminate this Agreement.

e. Protection of Content. You agree to participate, to the fullest extent
possible, as Hitachi in its sole discretion may consider necessary, in any
activities to protect any of the content. You must cooperate with Hitachi to
maintain and defend the ownership and validity of the content against
infringement or claims of infringement.

8. CONFIDENTIALITY

Your Site use may give You access to confidential information of Hitachi. You
acknowledge that there is no obligation on Hitachi to provide You with access to
any confidential information, whether through the Site or otherwise. However, if
Hitachi choses to disclose confidential information to You, You agree as
follows:

a. Non-Disclosure. You agree to maintain the confidential information of Hitachi
in strict confidence, utilizing the same degree of care used by Your or Your
company to protect the respective confidential information of You or Your
Company, and in any event, no less than a reasonable degree of care and to not
disclose the confidential information to any third party or to any employees,
supervisors or agents of Your Company without a strict "need to know". You will
use the confidential information of Hitachi only as agreed by Hitachi in writing
signed by a Hitachi executive.

b. Post-Termination. Upon written request by Hitachi, or upon the termination of
this Agreement, You must immediately return, destroy or purge (as directed by
Hitachi) all confidential information and copies thereof, and all copies of all
materials, in whatever format, containing, reflecting or concerning the
confidential information. You hereby expressly assign to Hitachi any and all
rights that You may have, or have acquired in such confidential information and
agree to execute all documents necessary (now or in the future) to give effect
to the assignment.

c. Grant of Rights. Other than as stated in Section 3, You are granted to no
license whatsoever in the confidential information, or in any patent, copyright
or other proprietary or intellectual property right of Hitachi. Your obligations
under Section 8a will end five (5) years after the termination of this Agreement
or, if any confidential information of Hitachi enters the public domain at an
earlier point in time (through no fault of Your own) then Your obligations under
Section 8a will end for that item of confidential information at the time it
entered into the public domain.

d. Non-Disclosure Agreement. Hitachi reserves the right, at any time, to require
You to enter into a further non-disclosure Agreement with respect to any
confidential information of Hitachi, as a condition of its disclosure to You, or
otherwise as a condition of Your continued use of the confidential information.

9. RESTRICTED RIGHTS, EXPORT CONTROLS AND ANTI-CORRUPTION

a. Government Use. The software and documentation available on the Site are
"commercial items," as that term is defined in 48 C.F.R. 2.101 (October 1995),
consisting of "commercial computer software" and related documentation, as such
terms are used in 48 C.F.R. 12.212 (September 1995). Consistent with 48 C.F.R.
12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (June 1995), all U.S.
government end users acquire the software and documentation with only those
rights set forth herein.

b. Export Compliance. You acknowledge and agree to comply with all U.S. laws,
regulations and requirements that regulate the export of U.S. origin products
and technology and prohibit their use, sale or re-export if You know, or have
reason to know, that such products and technology are for use in connection with
the design, development, production, stockpiling or use of nuclear, chemical or
biological weapons or missiles. Furthermore, You will comply with any law from
other jurisdictions that regulate import/export of information/data/know-how
which may be applicable to You.

c. Anti-Corruption. You will comply with all applicable laws, statutes,
regulations and codes relating to anti-corruption, including the U.S. Foreign
Corrupt Practices Act and the U.K. Bribery Act 2010. You will not engage in any
activity, practice or conduct which would constitute a breach of any of these
anti-corruption laws, or cause Hitachi to be in breach of such laws. The Hitachi
Vantara Code of Conduct
(https://www.hitachivantara.com/en-us/pdf/other/partner-code-of-ethics-business-conduct.pdf)
sets out in detail how Hitachi employees should behave and what they should do
if confronted with corruption. In the event You encounter or suspect a breach of
the Hitachi Vantara Code of Conduct by a Hitachi employee, you will promptly
report the same to Hitachi.

10. LIMITED WARRANTY AND DISCLAIMER

a. Disclaimer of Warranty. Hitachi and other Content Providers make no
representation about the suitability of the content hereon. This Site, and
access to any linked site, is provided to you by all Content Providers "as is"
and "as available," with no representations or warranties of any kind, either
expressed or implied, including, but not limited to the implied warranties of
merchantability, fitness for a particular purpose, accuracy, availability,
currentness, security, privacy, reliability and non-infringement. You hereby
waive all warranties by Hitachi related to Your Site use. You acknowledge that
Your access to the Site will not be free of interruptions or secure, that the
information herein may contain bugs, errors, problems or other limitations, and
that the Site may be unavailable from time to time.

b. Limitation of Liability. Under no circumstances will Hitachi or any of the
Content Providers be liable or responsible for any direct, indirect, incidental,
consequential losses or damages (including damages from loss of business, lost
profits, lost or damaged data, losses arising from litigation, loss of use or
lack of availability of facilities including computer resources, routers and
stored data, loss resulting from any other website, application or platform
accessed to or from this Site, or the like), special, exemplary, punitive or
other damages, under any legal theory, arising out of or in any way relating to
the Site, Your Site use, or the content, even if advised of the possibility of
such damages. Your sole remedy for dissatisfaction with the Site and/or content
is to cease all of Your Site use. You may have additional rights under certain
laws (including consumer laws) which do not allow the exclusion of implied
warranties, or the exclusion or limitation of certain damages. If these laws
apply to You, the exclusions or limitations in this Agreement that directly
conflict with such laws may not apply to You.

11. DMCA POLICY

Hitachi Vantara LLC abides by the federal Digital Millennium Copyright Act
(DMCA) by responding to notices of alleged infringement that comply with the
DMCA and other applicable laws. This policy describes how you as a copyright
holder can notify Hitachi Vantara LLC of any alleged copyright infringement.

As part of Hitachi Vantara LLC's response, we may remove or disable access to
alleged infringing material residing on a site that is controlled or operated by
Hitachi Vantara LLC and, where possible, issue a notice to the contributor of
such material that their activities have been flagged as a potential copyright
infringement. Hitachi Vantara LLC does not control content hosted on third party
websites, and as such, cannot remove content from sites that Hitachi Vantara LLC
does not own or control. If you are the copyright owner of content hosted on a
third-party site, and you have not authorized the use of your content on that
site, please contact the administrator of that site directly.

If you are the copyright owner of content hosted on a site controlled or
operated by Hitachi Vantara LLC, and you have not authorized the use of your
content on the Hitachi Vantara LLC controlled or operated site, you may notify
our copyright agent, as set forth in the DMCA. For your complaint to be valid
under the DMCA, you must provide the following information when providing notice
of the alleged copyright infringement:

 * Reasonably sufficient details to enable Hitachi Vantara LLC to identify the
   work claimed to be infringed, or if multiple works are claimed to be
   infringed, a representative list of such works (ex: title, author, any
   registration or tracking number, URL);
 * Reasonably sufficient detail to enable Hitachi Vantara LLC to identify and
   locate the material that is claimed to be infringing (ex: link to the page
   where the material is located);
 * A statement that you in good faith believe that the use of the material
   identified is not authorized by the copyright owner, its agent, or the law;
 * Information reasonably sufficient to permit Hitachi Vantara LLC to contact
   you, such as an address, telephone number, and if available, an electronic
   email address;
 * A statement that the information in the notification is accurate and under
   penalty of perjury, you are authorized to act on behalf of the owner of an
   exclusive right that is allegedly infringed; and
 * A physical or electronic signature of a person authorized to act on behalf of
   the copyright owner.

The above information must be submitted to the Designated DMCA Agent listed
below:

Hitachi Vantara LLC
2535 Augustine Drive
Santa Clara, CA 95054 USA
Attn: General Counsel & Chief Legal Officer

Or submitted as an emailed notification to:
legal@hitachivantara.com
Attn: General Counsel & Chief Legal Officer

We caution you that under federal law, if you knowingly misrepresent that online
material is infringing, you may be subject to heavy civil penalties. These
include monetary damages, court costs, and attorneys' fees incurred by Hitachi
Vantara LLC, by any copyright owner, or by any copyright owner's licensee that
is as a result of Hitachi Vantara LLC relying upon your misrepresentation. You
may also be subject to criminal prosecution for perjury.

Hitachi Vantara LLC may document notices of alleged infringement upon which we
act. Also, please note that your complaint will be a matter of record. A copy of
the legal notice may be sent to one or more third parties who may then make it
available to the public.

12. MISCELLANEOUS

a. Transaction Location, Governing Law, Jurisdiction, and Venue. This Agreement
will be treated as though it were executed and performed in Santa Clara,
California, and will be governed by and construed in accordance with the laws of
the United States of America and of the State of California (exclusive of
conflicts of law rules). The language in this Agreement will be interpreted as
to its fair meaning and not strictly for or against any party. Each party to
this Agreement hereby submits to the exclusive jurisdiction of the state and
federal courts sitting in the County of Santa Clara in the State of California,
consents to the extra-territorial service of process, and waives any
jurisdictional, venue or inconvenient forum objections to such courts. All legal
proceedings arising out of or in connection with this Agreement will be brought
solely in Santa Clara County, California. Hitachi makes no representation that
the content is appropriate or available for use in locations outside the United
States of America, and Your accessing the Content from locations where such
Content is illegal is strictly prohibited. If You chose to access this Site from
locations outside of the United States, You do so at Your own initiative and are
responsible for compliance with local laws.

b. Disputes and Attorneys' Fees. In any action to enforce this Agreement, the
prevailing party will be entitled to its costs, attorneys' fees, and expenses
(including expert witness fees).

c. Remedies. If You violate any of the terms of this Agreement, You must
immediately notify Hitachi and take all steps reasonably available to You in
order to cure the violation and to prevent any subsequent violation. You
acknowledge that Your breach of the Agreement may cause irreparable damage to
Hitachi or other providers and that a remedy at law will be inadequate.
Therefore, in addition to any and all other legal or equitable remedies, Hitachi
and other providers will be entitled to injunctive relief for any breach of this
Agreement.

d. Severability. If any of the provisions of this Agreement will be held by a
court or other tribunal of competent jurisdiction to be unenforceable, such
provisions will be limited or eliminated to the minimum extent necessary, so
that this Agreement will otherwise remain in full force and effect and
enforceable.

e. Complete Integration. This Agreement constitutes the entire and only
Agreement between Hitachi and You, pertaining to the subject matter hereof, and
is intended to be a complete and absolute integration of the Agreement between
the Parties. Concerning the subject matter hereof, any and all prior written
Agreements, representations, understandings, and warranties (collectively,
"Understandings") and all contemporaneous or prior oral Understandings between
the Parties are expressly superseded, cancelled, and replaced by this Agreement.
Each Site use by You will constitute and be deemed Your unconditional acceptance
of this Agreement, irrespective of whether You review this Agreement prior to
such Site use or not. This Agreement and all information relating to Your Site
Use are properly authenticated documents and may be given full evidentiary
weight, if submitted in evidence by Hitachi or You.

f. Modifications. This Agreement may only be modified by Hitachi, by posting a
Revised Agreement on the Site. The Revised Agreement will be effective
immediately for all of Your subsequent Site use. You agree to review the
Agreement periodically to be aware of the terms and conditions applicable to
future Site use. If You continue to use the Site after any modifications have
been included by Hitachi to this Agreement it will mean You accept those
modifications.

g. Limitations Period. You agree that any claim that You may bring that arises
out of Your use of the Site or related to this Agreement must be instituted
within one (1) year after the Site use relating to such cause of action, or be
forever waived and barred.

h. Termination. Hitachi may terminate Your access to the Site or content or any
Site use rights, in its sole and absolute discretion, at any time and for any
reason (with or without cause), with or without notice, even if the access and
use continues to be allowed to others. Without limiting the previous sentence,
Hitachi may suspend or stop Your access to the Site if you do not comply with
this Agreement and when investigating potential misconduct. If the Agreement is
terminated, You agree to cease all Site use and, upon request by Hitachi, to
return or destroy all information in Your possession relating to the Site, and
all copies thereof, rendering such information no longer accessible to You.

i. Survival of Certain Provisions. All sections of this Agreement that are
reasonably capable of surviving will survive the expiration or termination of
this Agreement. No expiration or termination of this Agreement will release you
from any obligation to pay Hitachi any amount that has accrued and become
payable at or prior to the date of expiration or termination.

j. Assignment, Transfer. You will not assign or transfer any interest in this
Agreement, whether by merger, consolidation, operation of law, or otherwise
without the prior written consent of an authorized executive officer of Hitachi.
Hitachi has the right to transfer, subcontract or otherwise deal with Hitachi's
rights and obligations under this Agreement without notifying You or obtaining
Your consent.

k. Waiver. No delay or omission to exercise any right or remedy accruing to
Hitachi upon any breach or default by you will impair that right or remedy, or
be construed to be a waiver of any breach or default, unless contained in an
express writing executed by an authorized officer of Hitachi.

l. Headings. All article or section headings, or exhibit names, are for
reference and convenience only and will not be considered in the interpretation
of the Agreement.

m. No Agency. You and Hitachi are independent contractors, and no agency,
partnership, joint venture, employee-employer or franchiser-franchisee
relationship is intended or created by this Agreement.

n. Conflicts. If this Agreement conflicts with a provision of any other contract
between You and Hitachi relating to the Site, the provision in such other
contract will govern.

o. Suspension of Obligations. The obligations of either You or Hitachi under
this Agreement (other than payment obligations) will be suspended, to the extent
that the party is hindered or prevented from performing its obligations by acts
of God, fires, storms, accidents, governmental regulations or any cause
whatsoever, which is not within that party's reasonable control.

p. Contacting Hitachi. Should you desire to contact Hitachi about the Site, you
may do so at: Hitachi Vantara LLC, 2535 Augustine Drive, Santa Clara, CA 95054.
Phone: (408) 970-1000. E-mail: webmaster@hitachivantara.com.

q. Third-Party Beneficiaries. Subject to applicable laws, this Agreement does
not create any third-party beneficiary rights.

13. GLOSSARY

The following terms, when used in this Agreement, will have the following
meanings.

 * Agreement – The term "Agreement" means this Website Terms of Use contract,
   including each and every term and condition of the Website Terms of Use.
 * Authorized Purpose – Your personal and private use, or Your use to further
   the legitimate business purposes of Your company, directly and reasonably
   relating to the business relationship of Your or Your company with Hitachi.
 * Content – The term Content means all information, data, or other material, in
   any form or media, contained in, obtained from, or relating to the Site,
   including all results obtained from the Site.
 * Content Providers – The term Content Providers means both Hitachi and other
   providers.
 * Including, Includes, Include – The phrases including, includes, and include,
   wherever used in the Agreement, means including, but not limited to.
 * Information – The phrase "information" includes all data, information,
   documents, files, personally-identifying information, and software disclosed
   by one party to the other in connection with the Site or Your Site use.
 * Linked Site – A "Linked Site" means any Internet site (including all
   information, data, and content thereon) that is linked to the Site, but not
   owned by Hitachi or its related companies.
 * Notice – The phrase Notice refers to the sending of Information by you to
   Hitachi via certified mail, return receipt requested, to Hitachi at: Hitachi
   Vantara LLC, Attn: 2535 Augustine Drive, Santa Clara, CA 95054. Any such
   notice will be deemed given 48 hours after such Notice is sent.
 * Other Providers – The terms "Other Providers" means Hitachi's direct or
   indirect licensors, its affiliates, Hitachi Ltd., or other contributors to
   the Site (other than Hitachi).
 * Parties – The term "Parties" refers to Hitachi and You, collectively.
 * Revised Agreement – If the Agreement is modified in accordance with the
   section titled "Modifications," for convenience in distinguishing the
   original Agreement from the modified Agreement, the modified Agreement may be
   referred to as the "Revised Agreement."
 * Site – The term "Site" means any Hitachi internet site, page (and all
   sub-pages), uniform resource locator ("URL"), domain location, and all
   Information and Content thereon.
 * Site Use – The term "Site Use" means Your use of or access to the Site (or
   any content thereon), as well as any other activities in which You engage
   relating to the Site, including any use of Site-related services.
 * Software – Any software, including files, proprietary information, images
   incorporated in or generated by the software and all data accompanying the
   software.
 * Virus – A virus, bug, worm, trojan horse or other harmful or disruptive
   element.


ADA COMPLIANCE NOTICE

Hitachi Vantara is committed to providing an accessible online experience for
all our site visitors, regardless of any disability or impairment. We are
constantly striving to ensure that our website meets the needs of a wide range
of internet users.

However, there could be cases where pages exclude certain accessibility groups.
If this is the case, we ask that you contact us
at webmaster@hitachivantara.com with any issues you find. We are always looking
to improve the accessibility of our site, and your input is appreciated.


ACCEPTABLE USE POLICY

HITACHI VANTARA LLC ACCEPTABLE USE POLICY FOR IT SERVICES

This Acceptable Use Policy ("Policy") describes the uses that are not acceptable
in the use of any technology, infrastructure or networks licensed by Hitachi
Vantara LLC and its affiliated companies (collectively, "Hitachi") in the supply
of hosted services, cloud services or other services to You (collectively,
the "IT Services") and therefore are prohibited. This Policy forms part of, and
must be read in conjunction with, Your agreement with Hitachi for the supply or
use of the IT Services ("Agreement"). Defined terms in this Policy are the same
as in the Agreement, except where expressly stated otherwise.
Hitachi may modify this Policy at any time by posting a revised version
on www.hitachivantara.com. If You place an order with Hitachi, start to use a
new IT Service, or otherwise continue to use an existing IT Service once Hitachi
has notified You of any Policy changes, You are deemed to have agreed to the
latest version of this Policy.
If you or your End User violates this Policy, Hitachi may suspend or terminate
the use of your IT Service, without limitation to any other remedy available to
Hitachi with respect to such violation.

1. NO NETWORK, SYSTEM OR SERVICE ABUSE

You must not use Hitachi’s website(s) or any IT Services or any technology,
infrastructure or networks used in the supply of these (collectively, "IT
Services and Technology"), in order to engage in, allow, promote or otherwise
encourage illegal, irresponsible or destructive behavior, including:

 * Unauthorised use of an Internet account or use of a computer without the
   owner’s authorization;
 * Unauthorised access to, or use of, data, systems and networks including any
   attempt to probe, scan or test the vulnerability of a system or network or to
   breach security or authentication measures without express authorization of
   the owner of the system or network;
 * Unauthorised access to, or use of, data, systems and networks to distribute,
   publish, send, or facilitate any such conduct with respect to any commercial
   advertising, promotional materials and informational announcements, including
   unsolicited mass e-mail or other messages, promotions, advertising, or
   solicitations (like "spam");
 * Collecting or using email addresses, mail headers, screen names or other
   identifiers without the explicit consent of the person identified (including,
   without limitation, phishing, internet scamming, password robbery, spidering,
   and harvesting) or use of a service to distribute software that covertly
   gathers information about a user or covertly transmits information about the
   user;
 * Monitoring data or traffic on any network or system without the express
   authorization of the owner of the system or network;
 * Interference with the supply of a service to any users of the IT Services or
   other network including, without limitation, mail bombing, flooding,
   deliberate attempts to overload a system and broadcast attacks or "denial of
   service" (DoS) and any conduct that is likely to result in retaliation or
   network interference of this nature against Hitachi or the IT Services and
   Technology;
 * Use of any false, misleading, or deceptive TCP-IP packet header information
   in an email or a newsgroup posting;
 * Monitoring or crawling of a system that impairs or disrupts the system being
   monitored or crawled;
 * Operating network services like open proxies, open mail relays, or open
   recursive domain name servers;
 * Using manual or electronic means to avoid any use limitations placed on a
   system, such as access and storage restrictions; and
 * Use of the service for distribution of advertisement delivery software unless
   the user has consented to such use and the software is readily removable by
   the user.

2. EXCESSIVE NETWORK USE

You must not use the IT Services and Technology in a way that unnecessarily
interferes with their normal operation, or that consumes a disproportionate
share of the resources used to provide them.

3. ILLEGAL, HARMFUL OR OFFENSIVE BEHAVIOR

You must not use the IT Services and Technology for any illegal, harmful or
offensive use, or to transmit, store, display, distribute or otherwise make
available Content, or links to Content, that are illegal, harmful, or offensive.
Prohibited activities or content include:

 * Illegal Activities. Any illegal activities, including advertising,
   transmitting, or otherwise making available gambling sites or services or
   disseminating, promoting or facilitating child pornography, promoting illegal
   drugs, violating export control laws or relating to illegal arms trafficking.
 * Harmful or Deceptive Activities. Activities that may be harmful to others,
   our operations or reputation, including offering or disseminating fraudulent
   goods, services, schemes, or promotions (e.g., make-money-fast schemes, Ponzi
   and pyramid schemes, phishing, or pharming), or engaging in other deceptive
   practices.
 * Infringing Content. Content that infringes or misappropriates the copyright,
   trademark rights or other intellectual property or proprietary rights of
   Hitachi or others.
 * Offensive Content. Content that is defamatory, obscene, abusive, invasive of
   privacy, or otherwise objectionable, including Content that constitutes
   pornography, relates to bestiality or depicts non-consensual sex acts and
   other Content that may result in retaliation against Hitachi by offended
   viewers.
 * Harmful Content. Content or other computer technology that may damage,
   interfere with, surreptitiously intercept, or expropriate any system,
   program, or data, including viruses, Trojan horses, worms, time bombs, or
   cancelbots.
 * Live Events. Live streaming of pornographic material is prohibited. Hitachi
   may prohibit you from streaming other live events where there is a special
   risk, in Hitachi’s reasonable discretion, that the event may violate other
   parts of this Policy.
 * Dangerous Use. Use of IT Services and Technology in any situation where
   failure or fault of such IT Services and Technology could lead to death or
   serious bodily injury of any person, or to physical or environmental damage.
   For example, You must not use, or permit any other person to use, the IT
   Services and Technology in connection with aircraft or other modes of human
   mass transportation, nuclear or chemical facilities or medical devices.

4. MONITORING AND ENFORCEMENT

Hitachi may test and otherwise monitor Your compliance with this Policy. Hitachi
reserves the right, but does not assume the obligation, to investigate any
violation of this Policy or misuse of the IT Services and Technology. Hitachi
may:

 * investigate violations of this Policy or misuse of the IT Services and
   Technology; or
 * remove, disable access to, or modify any content or resource that violates
   this Policy; and
 * terminate the Agreement, any order or any other agreement Hitachi has with
   You for use of the IT Services.

Hitachi may report any activity that Hitachi suspects violates any law or
regulation to appropriate law enforcement officials, regulators, or other
appropriate third parties. Such reporting may include disclosing appropriate
customer information. Hitachi also may cooperate with appropriate law
enforcement agencies, regulators, or other appropriate third parties to help
with the investigation and prosecution of illegal conduct by providing network
and systems information related to alleged violations of this Policy.

You must co-operate and ensure Your End Users co-operate in any investigation
and reporting activities that Hitachi undertakes.

If You become aware of any violation of this Policy independently of Hitachi,
You will immediately notify Hitachi and provide Hitachi with assistance, as
requested, to stop or remedy the violation.

You agree that Hitachi may quarantine or delete any data stored on a shared
system if the data is infected with a virus, or is otherwise corrupted, and has
the potential to infect or corrupt the system or other customers' data that is
stored on the same system.


PROCUREMENT TERMS

The Procurement Exhibits, shown below, are incorporated into the Hitachi Vantara
Master Professional Services Agreement (MPSA). The MPSA is utilized for Supplier
relationships involving Hitachi Vantara’s Procurement of services and goods.

EXHIBIT B: STATEMENT OF WORK TEMPLATES

 * English
 * Spanish
 * Chinese
 * Portuguese

EXHIBIT C: DATA PROTECTION AGREEMENTS

 * Global/English
 * Argentina
 * Brazil
 * Chile
 * Columbia
 * Mexico

EXHIBIT D: INFORMATION SECURITY REQUIREMENTS

 * Global/English
 * Portuguese
 * Spanish

EXHIBIT E: PRE-REQUIREMENT SCREENING CRITERIA

 * Global/English

EXHIBIT F: EXPENSE REIMBURSEMENT POLICY

 * Global/English


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