support.getterms.io - urlscan.io

Summary

This website contacted 3 IPs in 1 countries across 2 domains to perform 3 HTTP transactions. The main IP is 54.196.226.203, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.getterms.io.
TLS certificate: Issued by R3 on February 2nd 2024. Valid for: 3 months.

This is the only time support.getterms.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1	54.196.226.203 54.196.226.203	14618 (AMAZON-AES) (AMAZON-AES)
2	2600:9000:224... 2600:9000:224a:2400:b:1881:c0:21	16509 (AMAZON-02) (AMAZON-02)
3	3

1 54.196.226.203 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-196-226-203.compute-1.amazonaws.com

support.getterms.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2600:9000:224a:2400:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)

d3eto7onm69fcz.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
2	cloudfront.net d3eto7onm69fcz.cloudfront.net	231 KB
1	getterms.io support.getterms.io	3 KB
3	2

	Domain	Requested by
2	d3eto7onm69fcz.cloudfront.net	support.getterms.io
1	support.getterms.io
3	2

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com

Subject Issuer	Validity	Valid
support.getterms.io R3	`2024-02-02` - `2024-05-02`	3 months	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://support.getterms.io/
Frame ID: 097A0326CD1D3B0662EEE2FEFDD8FF61
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

GetTerms Support Centre

Page Statistics

3
Requests

100 %
HTTPS

50 %
IPv6

2
Domains

2
Subdomains

3
IPs

1
Countries

237 kB
Transfer

241 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.helpscout.com/knowledge-base/?co=General+Labs&utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding
Title: Help Scout

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

3 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
support.getterms.io/ 9 KB
3 KB 430ms
99ms Document
text/html 54.196.226.203
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://support.getterms.io/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 54.196.226.203 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-54-196-226-203.compute-1.amazonaws.com
Software: openresty /
Resource Hash: 16620e649ca9e1840a349ac4196724ed5cd4378c8f3a1feee98bb543a9ea31f9

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Connection: keep-alive
Content-Encoding: gzip
Content-Type: text/html; charset=utf-8
Date: Fri, 02 Feb 2024 06:29:30 GMT
Server: openresty
Transfer-Encoding: chunked

GET
H2 200 launch-1705910192446.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 114 KB
115 KB 64ms
29ms Stylesheet
text/css 2600:9000:224a:2400:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1705910192446.css

Requested by

Host: support.getterms.io
URL: https://support.getterms.io/

Protocol

H2

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:224a:2400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.getterms.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Fri, 02 Feb 2024 06:25:27 GMT
via: 1.1 127feb674de1f66343675c9727fafd6c.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: DUS51-P1
age: 406
etag: "9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache: Hit from cloudfront
content-type: text/css; charset=utf-8
cache-control: public, max-age=3600
content-length: 117042
x-amz-cf-id: 2RRlgbz0fYEOsiNrVsQVw89uQ8PTQirxTKPBWTxkq7xnjOYWrQvuog==

GET
H2 200 app3.min.js Show response
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 116 KB
116 KB 45ms
10ms Script
application/javascript 2600:9000:224a:2400:b:1881:c0:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js

Requested by

Host: support.getterms.io
URL: https://support.getterms.io/

Protocol

H2

Security

TLS 1.3, , AES_128_GCM

Server

2600:9000:224a:2400:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

Software

openresty /

Resource Hash

baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://support.getterms.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Fri, 02 Feb 2024 05:54:23 GMT
via: 1.1 127feb674de1f66343675c9727fafd6c.cloudfront.net (CloudFront)
last-modified: Mon, 22 Jan 2024 07:46:42 GMT
server: openresty
x-amz-cf-pop: DUS51-P1
age: 2146
etag: "75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=3600
content-length: 118353
x-amz-cf-id: KVJ1c0IiJmfW6MCXbDECogjUljlEue2G0bhVljRMri2K5_A8dOsNUA==

GET
DATA 200
OK truncated
/ 2 KB
2 KB Font
application/x-font-ttf

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin: https://support.getterms.io
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

Content-Type: application/x-font-ttf;charset=utf-8

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			support.getterms.io/	1970-01-21 02:53:11	Name: PLAY_SESSION Value: "56e679015340a0e8dedc2aeeff1fb250cb6b0826-siteId=6031edf5bc7ad029f09774fd&hs.session.id=vaXC0AQdKBZgFpU4cHYGgDSQ0O3lnYz9cuv2MUfBaygxySECe4IYsM9ZA1EiWfdB&hs.session.exp=1706941770472"

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

d3eto7onm69fcz.cloudfront.net
support.getterms.io
2600:9000:224a:2400:b:1881:c0:21
54.196.226.203
16620e649ca9e1840a349ac4196724ed5cd4378c8f3a1feee98bb543a9ea31f9
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52

support.getterms.io Open in urlscan Pro 54.196.226.203 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page Statistics

3 Requests

100 %HTTPS

50 %IPv6

2 Domains

2 Subdomains

3 IPs

1 Countries

237 kBTransfer

241 kBSize

1 Cookies

1 Outgoing links

Redirected requests

3 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

1 Cookies

Indicators

support.getterms.io Open in urlscan Pro
54.196.226.203 Public Scan

Screenshot
Live screenshot

Full Image

3
Requests

100 %
HTTPS

50 %
IPv6

2
Domains

2
Subdomains

3
IPs

1
Countries

237 kB
Transfer

241 kB
Size

1
Cookies

3 HTTP transactions
1 data transactions