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STARTER AND PRO SUITES

Introducing our all-in-one, easy-to-use solutions that bring marketing, sales,
and service together. Starter Suite is the fastest, easiest way to get started
with a complete CRM. Pro Suite adds customization capabilities and automated
business processes to fit your needs.

Try Starter for free Watch Starter demo




WHAT CAN YOU DO WITH STARTER AND PRO SUITES?

Find more leads, win more deals, and keep customers happy with out-of-the-box
tools built into the world’s #1 CRM suite. Starter Suite helps you start fast
and grow faster with marketing, sales, and service. Pro Suite takes Starter to
the next level, unlocking customization, automation, and enhanced sales and
service functionality.


FIND MORE LEADS TO FUEL GROWTH.


CAMPAIGN TEMPLATES

Starter Suite and Pro Suite
Nurture prospect and customer relationships with premade, customizable email
templates that match your brand. Use built-in analytics to review performance
and deliver effective marketing content.




SMART SEGMENTATION

Starter Suite and Pro Suite
Send your audiences personalized, relevant, and timely messages by creating
segmented lists. Segmentation empowers you to target the right audience and
maximize the impact of your marketing efforts.




EMAIL NURTURES

Starter Suite and Pro Suite
Build effective flows with email content that resonates with your audiences. Sit
back and let Einstein Send Time Optimization recommend the best time to send
emails. Engage your customers at the perfect time with the perfect message to
improve marketing ROI.







WIN MORE DEALS AND CLOSE THEM FASTER.


HOMEPAGE

Starter Suite and Pro Suite
Kickstart your day with a daily digest of your contacts, leads, opportunities,
and to-dos in one place with prebuilt components. Plus, receive intelligently
generated, personalized suggestions based on your actions.




DEAL MANAGEMENT

Starter Suite
Effortlessly streamline opportunities and optimize your pipeline with intuitive
sales stages. Stay on top of your deals with activities to make sure you don’t
miss a beat.

Pro Suite
Add on the ability for your reps to create and send quotes to customers within
minutes. With quoting capabilities built right into your CRM, reps have the
flexibility to quote different combinations of products, discounts, and
quantities to move deals forward faster.




SALES INSIGHTS

Starter Suite
Take advantage of ready-to-use reports and share them with reps, so they can
turn insight into action. Stay ahead of your goals with customizable dashboards
and reports for a real-time view of your business health.

Pro Suite
Accelerate revenue growth and profitability with forecasting features.
Forecasting increases pipeline visibility, provides insights into deals and
opportunities, and helps you proactively identify trends or gaps to keep up the
momentum in your sales cycle.




EMBEDDED PAYMENT SOLUTIONS

Starter Suite
Create a payment portal to accept an array of payment methods. Send embedded
payment links directly from opportunities to boost sales productivity and
empower reps to focus on higher-value tasks.

Pro Suite
Pro brings the power of embedded payments into quotes. Want to remove the
unnecessary back and forth of collecting payments? Send quotes with embedded
payment links right from your CRM to streamline payments for you and your
customers.








KEEP CUSTOMERS HAPPY AND RESOLVE CASES EFFICIENTLY.


CASE MANAGEMENT

Starter Suite and Pro Suite
Inspire reps to deliver a personal, connected experience during every
interaction with a 360-degree view of your customers. Plus, help agents quickly
find the best answers to common questions with knowledge articles. This reduces
the load on your team by enabling them to solve common problems quickly.




SEAMLESS SUPPORT CHANNELS

Starter Suite
Give customers the flexibility to submit a new case with email and web case
creation. By providing options, your customers can choose the channel they
prefer, and you can improve satisfaction and deliver cost-efficient service.

Pro Suite
Take service a step further with omni-channel routing and live chat.
Omni-channel routing helps you close cases faster by seamlessly routing cases to
the ideal agent based on skills, capacity, and types of support, like billing,
tech, orders, and more. With live chat, you can also provide personalized
service experiences from your application or website to improve outcomes and
operational efficiency.




SERVICE AUTOMATION

Starter Suite
Organize customer cases in one place and make sure they go to the right reps for
the right answers. Escalate cases automatically if they need an extra push to
keep customers happy, even when issues arise.

Pro Suite
Want to add on automation? Run macros to complete repetitive tasks, such as
updating case statuses and sending emails about common support issues. That way,
reps can save time and get customers the answers they need faster.







STARTER AND PRO SUITES PRICING

Find the right suite for your business needs.


STARTER SUITE

The simple CRM suite with marketing, sales, and service.

$ 25
user / month
USD (billed monthly or annually)

 * 
   Email Marketing and Analytics
 * 
   Out-of-the-box Sales Processes
 * 
   Seamless Customer Service

Try for free


PRO SUITE

The enhanced CRM suite with even more marketing, sales, and service tools.

$ 100
user / month
USD (billed annually)

 * 
   Greater Customization and Automation
 * 
   Sales Quoting and Forecasting
 * 
   Enhanced, Real-time Outreach

Contact us

This page is provided for information purposes only and subject to change.
Contact a sales representative for detailed pricing information.

Compare top features




> IT’S BEEN FANTASTIC. THE SETUP AND ONBOARDING WERE EASY TO DO ON MY OWN, AND
> I’M VERY PLEASED WITH THE AMOUNT OF FUNCTIONALITY I GET — THE REPORTING, THE
> EMAIL INTEGRATIONS, AND EVERYTHING ELSE.
> 
> Adam Ruben
> Owner, Snapology of Lehi

Read the story


> WE HAVE VISIBILITY INTO OUR DEALS NOW AND OUR PIPELINE IS TIGHT. THAT HAS BEEN
> A HUGE CHANGE OF PACE FOR OUR SALES TEAM. THIS SMALL INVESTMENT IN STARTER HAS
> REALLY OPENED UP WHAT’S POSSIBLE FOR US WITH CRM.
> 
> David Perrett
> VP, Direct Mail Technology, Sandy Alexander

Read the story



GET THE RESOURCES YOU NEED TO HIT THE GROUND RUNNING.

Video


MEET STARTER SUITE ON SALESFORCE+.

Watch the video
Data Sheet


DIVE DEEPER INTO STARTER’S SIMPLIFIED SOLUTIONS AND BUILT-IN FEATURES.

Get the data sheet
Data Sheet


EXPLORE MORE DYNAMIC CAPABILITIES PRO SUITE HAS TO OFFER GROWING BUSINESSES.

Get the data sheet
See all resources


READY TO TAKE THE NEXT STEP WITH THE WORLD’S #1 CRM FOR GROWING BUSINESSES?


START YOUR STARTER TRIAL.

Hit the ground running fast with ready-to-use tools that don’t require a ton of
setup.

Try for free


TALK TO AN EXPERT.

Tell us a bit more so the right person can reach out faster.

Request a call


WATCH A STARTER DEMO.

See how Starter Suite can help your business succeed today.

Watch now




STARTER AND PRO SUITES FREQUENTLY ASKED QUESTIONS

 * Starter Suite
 * Pro Suite
 * More
    * Starter Suite
    * Pro Suite


WHAT IS STARTER SUITE?

Starter brings marketing, sales, and service applications together into a single
suite. It helps you engage with new audiences, win more deals, and provide the
best customer experiences with one simple solution.


HOW CAN STARTER HELP MY BUSINESS GROW?

As you turn new leads into lifelong customers, Starter grows with your business.
You can build a solid foundation now with simplified marketing, sales, and
service features. Then, as you scale, you can seamlessly upgrade to Pro Suite
for even more customization, automation, and integration capabilities that fit
your growing needs.


HOW MUCH DOES STARTER COST?

Starter is only $25 per user, billed monthly or annually.


HOW DO I GET STARTED WITH STARTER?

Simply sign up for a free, 30-day trial. Then use the guided onboarding feature
to get familiar with the platform. When you're ready, purchase your Starter
package hassle-free via self-checkout.


HOW MANY MARKETING CAMPAIGN EMAILS CAN I SEND IN STARTER?

You can send 2,000 emails per month in Starter. Need more? With the Marketing
Email Sends Bundle, you can get an additional 1,000 email sends for $10 per
month.


WHAT IS PRO SUITE?

Pro takes the complete CRM suite to the next level. It builds upon Starter with
even more marketing, sales, and service tools in a single app. Pro helps you
manage your unique business processes with upgraded features, like customization
and automation, as well as additional apps that support your needs.


WHAT IS THE DIFFERENCE BETWEEN STARTER AND PRO?

Starter is a ready-to-use CRM suite for businesses that want an out-of-the-box
solution. Pro includes everything in Starter and adds on the ability to shape
your business growth with custom apps, objects, and integrations. With Pro, you
can customize your CRM to simplify workflows, streamline processes, and improve
efficiency. You can also harness the power of automation to reach peak
efficiency and productivity levels across your business.


CAN I ACCESS APPEXCHANGE OR INTEGRATE WITH OTHER APPS?

Pro gives you access to AppExchange, so you can seamlessly integrate your
favorite apps with your CRM.


HOW MUCH DOES PRO COST?

Pro is only $100 per user, per month. An annual contract is required for Pro
Suite.


HOW DO I GET STARTED WITH PRO?

Simply contact us and a Salesforce specialist will reach out to you as soon as
possible.

This page is provided for information purposes only and subject to change.
Products may not be available in all markets. For product availability contact a
sales representative.




NEED HELP?

No problem. Chat with our sales experts or call us at 1-800-664-9073.

Let's Chat No Thanks
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