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HOUSTON MARRIOTT WESTCHASE
Houston Marriott Westchase 3.9 out of 5 stars, average rating value. Read 1381
Reviews. Same page link.
3.9
(1381)
★★★★★ ★★★★★ 3.9 out of 5 stars. Read reviews for Houston Marriott Westchase 3.9
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☆☆☆☆☆ ☆☆☆☆☆ 3.9 Overall, average rating value is 3.9 of 5.
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1. Houston Marriott Westchase
JESS
JESS
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
JESS
· 9 hours ago
BEAUTIFUL BUT AC NEEDS TO BE CLEANED
Very beautiful and clean hotel. Staff were very friendly. My only concern
was that the room was hot. We put it to the lowest setting and the
temperature did not change. My husband looked at the AC vent and filter and
it needed to be wiped down and the filter needed to be changed as you can
see the thickness of the dust on the filter.
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Cleanliness, 5 out of 5
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Dining, 3 out of 5
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Location, 4 out of 5
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Service, 5 out of 5
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Amenities, 3 out of 5
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Value for the Money, 4 out of 5
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2. Houston Marriott Westchase
EOO
EOO
* Review 1
* Votes 0
* Member Level: Member
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
EOO
· a day ago
VERY GOOD
I was impressed with the cleanliness and state of the art equipment in the
hotel most especially the ongoing renovation works to keep the hotel as a
world class facility.
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Cleanliness, 4 out of 5
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Dining, 4 out of 5
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Location, 5 out of 5
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Service, 4 out of 5
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Amenities, 4 out of 5
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Value for the Money, 4 out of 5
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3. Houston Marriott Westchase
TITANIUM ELITE MEMBE
TITANIUM ELITE MEMBE
* Review 1
* Votes 0
* Member Level: Titanium
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars.
TITANIUM ELITE MEMBE
· 2 days ago
DISAPPOINTING STAY
Titanium Elite Member who used room upgrade certificates earned to upgrade
to a suite so I could bring my family on the business trip. The room we
were upgraded to had dirty carpet, the A/C did not work, and construction
was going on above the room all day, leaving my family in uncomfortable
conditions while I was away at the office.
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Cleanliness, 3 out of 5
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Dining, 4 out of 5
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Location, 4 out of 5
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Service, 3 out of 5
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Amenities, 3 out of 5
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Value for the Money, 3 out of 5
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4. Houston Marriott Westchase
STEVEN
STEVEN
* Review 1
* Votes 0
* Member Level: Gold
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
STEVEN
· 3 days ago
RUDE STAFF AND NON WORKING AC
The AC in my room did not work. When I called the front desk to report the
issue, I was put on hold for 15 minutes. When they finally answered, I was
told that engineering would come up to take a look. However, engineering
never showed up, so I went down to the front desk to inquire. The front
desk personnel were very rude and reluctant to move me to another room.
They eventually moved me to another room, but it had the same issue. I went
back down and was again met with a bad attitude. I asked if I could be
moved to another hotel, and the front desk lady just gave me a receipt and
told me I was refunded. I was then forced to find lodging at 10:30 PM. This
was unacceptable. I was so upset that I even called Marriott customer
service to complain, and I am still waiting to hear back.
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Cleanliness, 1 out of 5
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Dining, 1 out of 5
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Location, 1 out of 5
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Service, 1 out of 5
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Amenities, 1 out of 5
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Value for the Money, 1 out of 5
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1. GSSSocialProperty
· 2 days ago
Dear Steven,
Thank you for taking the time to let us know about your experience
while staying with us.
Providing the highest level of hospitality is our number one priority
and I sincerely apologize for failing to meet your expectations. I have
shared your feedback with the leadership team to ensure the necessary
guidelines are in place and reviewed to prevent this from occurring in
the future.
I hope you choose to stay with us again when your travels bring you
back to the area.
Sincerely,
ANGELA JOHNSON
Front Office Manager
Houston Marriott Westchase
a.johnson@pyramidglobal.com
713-978-7400
Helpful?
Yes · 0 No · 0
Report
5. Houston Marriott Westchase
GOLDDM
GOLDDM
* Review 1
* Votes 0
* Member Level: Gold
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
GOLDDM
· 4 days ago
A BAD MARRIOTT PROPERTY
Bad experience overall and started with the staff. My guess is that the
property is already aware of the poor service
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Cleanliness, 3 out of 5
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Dining, 2 out of 5
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Location, 1 out of 5
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Service, 1 out of 5
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Amenities, 2 out of 5
* Value for the Money
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Value for the Money, 3 out of 5
Was it helpful?
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1. GSSSocialProperty
· 2 days ago
Dear GoldDM,
Thank you for taking the time to let us know about your experience
while staying with us.
Providing the highest level of hospitality is our number one priority
and I sincerely apologize for failing to meet your expectations. I have
shared your feedback with the leadership team to ensure the necessary
guidelines are in place and reviewed to prevent this from occurring in
the future.
I hope you choose to stay with us again when your travels bring you
back to the area.
Sincerely,
ANGELA JOHNSON
Front Office Manager
Houston Marriott Westchase
a.johnson@pyramidglobal.com
713-978-7400
Helpful?
Yes · 0 No · 0
Report
6. Houston Marriott Westchase
DSANT006
DSANT006
* Review 1
* Votes 0
* Member Level: Gold
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars.
DSANT006
· 5 days ago
AVERAGE EXPERIENCE AT WESTCHASE
Hotel could use some updates to the finishes. Gym was dated, cables on
machine not working. Check-in experience as a Gold member fell flat. Wasn’t
even acknowledged like I have as a standard at other Marriott stays. No
Gold benefits mentioned. No points bonus. No room upgrade. Room took
forever to be made available.
* Cleanliness
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Cleanliness, 4 out of 5
* Dining
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Dining, 4 out of 5
* Location
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Location, 4 out of 5
* Service
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Service, 3 out of 5
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Amenities, 3 out of 5
* Value for the Money
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Value for the Money, 3 out of 5
Was it helpful?
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1. GSSSocialProperty
· 2 days ago
Dear Dsant006,
Thank you for taking the time to let us know about your experience
while staying with us.
Providing the highest level of hospitality is our number one priority
and I sincerely apologize for failing to meet your expectations. I have
shared your feedback with the leadership team to ensure the necessary
guidelines are in place and reviewed to prevent this from occurring in
the future.
I hope you choose to stay with us again when your travels bring you
back to the area.
Sincerely,
ANGELA JOHNSON
Front Office Manager
Houston Marriott Westchase
a.johnson@pyramidglobal.com
713-978-7400
Helpful?
Yes · 0 No · 0
Report
7. Houston Marriott Westchase
LUKE
LUKE
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars.
LUKE
· 5 days ago
DISAPPOINTING!
Was embarrassed .booked on my marriot account, was overcharge,no breakfast
included. Clearly no benefits for being a loyal marriot member.My credit
card missing ... they took no responsibility or actions.
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Cleanliness, 3 out of 5
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Dining, 3 out of 5
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Location, 3 out of 5
* Service
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Service, 3 out of 5
* Amenities
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Amenities, 3 out of 5
* Value for the Money
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Value for the Money, 2 out of 5
Was it helpful?
Yes · 0 No · 0
Report
Comment
1. GSSSocialProperty
· 2 days ago
Dear Luke,
Thank you for taking the time to let us know about your experience
while staying with us.
Providing the highest level of hospitality is our number one priority
and I sincerely apologize for failing to meet your expectations. I have
shared your feedback with the leadership team to ensure the necessary
guidelines are in place and reviewed to prevent this from occurring in
the future.
I hope you choose to stay with us again when your travels bring you
back to the area.
Sincerely,
ANGELA JOHNSON
Front Office Manager
Houston Marriott Westchase
a.johnson@pyramidglobal.com
713-978-7400
Helpful?
Yes · 0 No · 0
Report
8. Houston Marriott Westchase
BRENDA N
BRENDA N
* Review 1
* Votes 0
* Member Level: Member
* Traveler Type: Family
☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars.
BRENDA N
· 6 days ago
UNCOMFORTABLE STAY
The duration of our three day stay was marked by discomfort due to the
unnecessarily frigid temperatures and average accommodations. I don’t
recommend and won’t be back. Guest services was professional, location is
good, but rooms are dated.
* Cleanliness
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Cleanliness, 3 out of 5
* Dining
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Dining, 2 out of 5
* Location
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Location, 3 out of 5
* Service
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Service, 3 out of 5
* Amenities
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Amenities, 2 out of 5
* Value for the Money
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Value for the Money, 2 out of 5
Was it helpful?
Yes · 0 No · 0
Report
Comment
1. GSSSocialProperty
· 5 days ago
Dear Brenda N.,
Thank you for taking the time to let us know about your experience
while staying with us.
Providing the highest level of hospitality is our number one priority
and I sincerely apologize for failing to meet your expectations. I have
shared your feedback with the leadership team to ensure the necessary
guidelines are in place and reviewed to prevent this from occurring in
the future.
I hope you choose to stay with us again when your travels bring you
back to the area.
Sincerely,
ANGELA JOHNSON
Front Office Manager
Houston Marriott Westchase
a.johnson@pyramidglobal.com
713-978-7400
Helpful?
Yes · 0 No · 0
Report
9. Houston Marriott Westchase
ENDY
ENDY
* Review 1
* Votes 0
* Member Level: Member
* Traveler Type: Couple
☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars.
ENDY
· 7 days ago
MARRIOTT STAY
This was my second time attending an event in this hotel but my first time
of staying there. I expected my refrigerator to function properly after it
was replaced but the second one too wasn’t working. So for that I give it a
3 Stars
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Cleanliness, 5 out of 5
* Dining
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Dining, 5 out of 5
* Location
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Location, 5 out of 5
* Service
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Service, 5 out of 5
* Amenities
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Amenities, 4 out of 5
* Value for the Money
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Value for the Money, 4 out of 5
Was it helpful?
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10. Houston Marriott Westchase
KRISTX
KRISTX
* Review 1
* Votes 0
* Member Level: Non-Member
* Traveler Type: Solo
☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars.
KRISTX
· 12 days ago
BEST HOTEL STAY I HAVE HAD IN YEARS!
I was absolutely delighted with my stay at this hotel. The staff were so
welcoming, friendly, and prompt with any request. I also appreciated that
parking was free, the room was extremely clean, the bed was very
comfortable, and that the hotel enforces hallway quiet hours. The location
is close to downtown but in a very quiet neighborhood. I have already
recommended this hotel to my friends and family.
* Cleanliness
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Cleanliness, 5 out of 5
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Dining, 5 out of 5
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Location, 5 out of 5
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Service, 5 out of 5
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Amenities, 5 out of 5
* Value for the Money
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Value for the Money, 5 out of 5
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HOUSTON MARRIOTT WESTCHASE
3.9
•
1381 Reviews
Ratings are compiled based on customer ratings provided in satisfaction surveys
after guests have completed their stay.
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+1 713-978-7400
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DATES (1 NIGHT) NIGHTS)
Sat, Aug 03 Sun, Aug 04 Flexible in August 2024
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Rooms & Guests
1 Room, Rooms, 1 Adult Adults 1 Child Children
Maximum 8 guests per room
Rooms
(Max: 3 Rooms/person)
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WELCOME TO HOUSTON MARRIOTT WESTCHASE
MODERN COMFORT IN OUR HOTEL IN WESTCHASE, HOUSTON
Experience the ideal destination at the Houston Marriott Westchase. Located in
the Westchase District, our hotel offers a location in close proximity to some
of Houston's most renowned attractions. NRG... See More Stadium, Rice
University, Arena Theatre, Smart Financial Centre and the Houston Galleria Mall
are just a few of the nearby attractions. Additionally, we are conveniently
situated near prestigious corporations such as NOV, Honeywell, P66, BMC
Software, and the I-10 Energy Corridor, making us an ideal hub for corporate
travelers. Unwind in our spacious guest rooms and suites, featuring contemporary
Texas-themed decor, complimentary high-speed internet, and top-of-the-line
amenities. Relish in delectable cuisine at our restaurant or grab a Starbucks
coffee at our coffee house. Take a dip in our indoor/outdoor heated swimming
pools or maintain your fitness routine in our state-of-the-art fitness center.
Our hotel also provides 43,000 square feet of available meeting space, ideal for
hosting memorable events. See Less
Valentine's Dinner
Don't miss this chance to show your love and appreciation. Book your table today
and make this Valentine's Day a night to remember forever.
Learn More
EARN 50,000 POINTS.
The Marriott Bonvoy® American Express® Card. Terms apply.
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ROOMS & SUITES
From
184 USD / Night
Rates vary by date & room type
View Rates
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* 1 Bedroom Junior Suite
* 1 Bedroom Larger Suite
* 1 Bedroom Suite
* 1 Bedroom Larger Suite
* Guest room
* Guest room
* M Club lounge access
* M Club lounge access
* 1 Bedroom Junior Suite
* 1 Bedroom Larger Suite
* 1 Bedroom Suite
* 1 Bedroom Larger Suite
* Guest room
* Guest room
* M Club lounge access
* M Club lounge access
OFFERS AND PACKAGES
Summer Exclusive: 3,500 Bonus Points
Available: May 28, 2024 — August 18, 2024
Members earn 3,500 bonus points per stay on 2+ nights
Learn More
Premium Rooms & Suites Await
Available: August 1, 2024 — January 31, 2025
Book one of our elevated room types or suites and save when you stay 2 nights or
more.
Learn More
Save on 5+ Nights
Available: August 1, 2024 — January 31, 2025
Settle in and save on 5+ consecutive nights.
Learn More
View More
FEATURED AMENITIES ON-SITE
Sustainability
Restaurant
Fitness Center
Indoor Pool
Outdoor Pool
Hot Tub
Meeting Space
Free Wifi
Convenience Store
Gift Shop
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Mobile Key
Digital Check In
Service Request
See More
HOTEL INFORMATION
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 21
Smoke Free Property
See Accessibility Features
Pet Policy
Pets Not Allowed
Service animals only
Parking
Complimentary On-Site Parking
Long Term Parking
Additional Parking Information
up to 1000 parking spaces - ground level
REPUBLIC GRILL RESTAURANT
Dig into the delicious Southwestern fare for which Houston, Texas is famous at
our restaurant near Westchase TX. This vibrant little dining spot offers tasty
choices throughout the day that are sure to satisfy.
Explore
REPUBLIC LOUNGE
After a busy day in Houston's Westchase District, unwind with colleagues or
friends with a hand-crafted cocktail at the Republic Lounge. Whether it's a
lunch or a late night gathering, our bar in Houston, TX is ready to please.
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STARBUCKS®
No time for a sit-down restaurant? Before heading out to explore the nearby
Houston Galleria, fuel up at our hotel's Starbucks coffee house. Drop by for a
variety of hot and cold drinks and snacks that will keep you going
Explore
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MORE WAYS TO ENJOY YOUR STAY
* Fitness
* Swimming
Fitness
HOUSTON MARRIOTT WESTCHASE FITNESS CENTER
Stay consistent with your fitness routine when you travel and enjoy a workout at
our Fitness Center.
See More
* Swimming
Indoor Pool
* Swimming
Outdoor Pool
* Photo Coming Soon
Swimming
Whirlpool
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LET YOUR STAY TAKE YOU FURTHER
Broaden your experience with us, whether by deepening your knowledge of
cocktails in our Greatroom or learning something new with Manchester United.
Explore
FOOD FOR YOUR JOURNEY
Pick up a fresh snack on your way out or linger over a meal with us. From light
bites to classics with a local twist, enjoy food that is familiar yet elevated
beyond the expected.
Browse Dining Options
EXPERIENCE MARRIOTT AT HOME
Bring thoughtfully chosen details from our home to yours, from our iconic
Marriott Pillow to our bath and body collection.
Shop Now
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M CLUB LOUNGE
The all new M Club Lounge at our Westchase hotel offers flexible spaces to work,
connect and recharge.
Learn more
Our Location
GETTING HERE
Houston Marriott Westchase
2900 Briarpark Dr., Houston, Texas, USA, 77042
Tel: +1 713-978-7400
George Bush Intercontinental Airport
Distance From Property: 32.0 Miles
Phone Number: +1 281-230-3000
Visit Website
Alternate Airport Transportation:
Super Shuttle; fee: 35.00 USD (one way) ;reservation required
William P Hobby Airport
Distance From Property: 28.0 Miles
Phone Number: +1 713-640-3000
Visit Website
Alternate Airport Transportation:
Super Shuttle; fee: 35.00 USD (one way) ;reservation required
Other Transportation
On-Property:
Local Shuttle: $0.00
Nearby:
Bus Station:
Metropolitan Transit Authority - West Bus Operating Facility
Subway Station:
Fannin South
Train Station:
Amtrak
Awards
PROPERTY DETAILS
General Information
Policies and Payments
Accepts: Cash, Credit Cards
Contactless mobile payments
Services
Concierge desk service
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish, Hebrew, Arabic
Accessibility Information
For more information about the physical features of our accessible rooms, common
areas or special services relating to a specific disability please call +1
713-978-7400
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Self Operating lift or a sloped entry in hotel swimming pools
Service Animals are Welcome
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Sustainability Information
Footprints
Carbon Footprint: 39.21 kg per room night
Water Footprint: 871.34 liters per room night
FREQUENTLY ASKED QUESTIONS
What are the check-in and check-out times at Houston Marriott Westchase?
The check-in time at Houston Marriott Westchase is 3:00 pm and the check-out
time is 12:00 pm.
Does Houston Marriott Westchase allow pets?
The pet policy at Houston Marriott Westchase is:
Pets Not Allowed (Service animals only)
What are the parking options at Houston Marriott Westchase?
The parking options at Houston Marriott Westchase are:
Complimentary On-Site Parking Long Term Parking up to 1000 parking spaces -
ground level
What property amenities are available at Houston Marriott Westchase?
The property amenities at Houston Marriott Westchase are:
Sustainability Restaurant Fitness Center Indoor Pool Outdoor Pool Hot Tub
Meeting Space Free Wifi Convenience Store Gift Shop Dry Cleaning Service Laundry
Room Service Wake up Calls Daily Housekeeping Turndown Service Mobile Key
Digital Check In Service Request
Does Houston Marriott Westchase have free Wi-Fi?
Yes, Houston Marriott Westchase has free Wi-Fi available to hotel guests.
Unlock your stay with the Marriott Bonvoy™ App
HOUSTON MARRIOTT® WESTCHASE
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2900 Briarpark Dr.,
Houston, Texas, USA, 77042
Toll Free:+1-877-759-7402
Fax: +1 713-735-2726
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