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Get Help Now1-833-983-3223
Services
How it works
Pricing
FAQ
SERVICES HOW IT WORKS
GetKimsHelp.com
PRICINGFAQ
Get Help Now1-833-983-3223
KIMKOMANDO
GetKimsHelp.com
Now, troubleshoot and solve any technical 
problem 24/7 - with live Tech Experts!
SIGN UP NOW   ❯


"I'M SO CONFIDENT IN MY TECH EXPERTS THAT IF THEY DON'T FIX YOUR PROBLEM,
YOU DON'T PAY!" - KIM KOMANDO

KIMKOMANDO  PRESENTS
GetKimsHelp.com
Now, troubleshoot and solve any technical 
problem 24/7 - with live Tech Experts!
SIGN UP NOW   ❯


"I'M SO CONFIDENT IN MY TECH EXPERTS THAT IF THEY DON'T FIX YOUR PROBLEM,
YOU DON'T PAY!" - KIM KOMANDO

KIM KOMANDO IS TRUSTED BY


BASIC HOME PLAN
We offer monthly and annual subscription plans that provide unlimited
technical support from a Tech Expert for all your connected devices.
We offer monthly and annual subscription plans that provide unlimited
technical support from a Tech Expert for all your connected devices.



COMPLETE BASIC HOME PLAN LIST OF SERVICES

 * Common issues we have recently solved are: connecting devices to a home
   network, tuning up a slow computer, removing viruses or malware, setting up a
   new printer or device to the internet, recovering lost or deleted files,
   updating or installing new OS system or software, migrating data, help with
   password recovery, and more.
 * Application Installation, Troubleshooting, and Support (for limited local
   configurations)
 * Network Configuration and Support (for home device networks)
 * Email Configuration, Troubleshooting, and issues (except for account-level
   administration)
 * Malware Identification and Removal
 * Data Backup and Recovery (The client must provide cloud access before our
   Tech Experts do the initial set-up and restoration).4


ABOUT GETKIMSHELP.COM
How does it work?
When you have a tech issue, simply connect to one of GetkimsHelp.com's
Tech Experts. If they can't fix it, you don't have to pay a cent!*
Call us anytime
Talk to an expert right away or schedule a callback.
Your time is important to us!
Chat with us online
Connect with a real person, not a robot.
Get a virtual 'house call'
Recieve remote support right through your computer.
It's secure and, best of all, painless!
Use SeeSupport
Using your camera, let our experts see the tech issues
you are experiencing.


COMMON QUESTIONS

Open All


HOW DO I ACTUALLY GET TECHNICAL SUPPORT?

To get support from one of our Tech Experts, just purchase an annual or monthly
subscription. After your purchase, you can connect to a Tech Expert via phone or
online chat. If needed, they can also perform a virtual house call.


HOW DO VIRTUAL HOUSE CALLS WORK?

Remote sessions require your permission to perform to start, you remain in
complete control of the remote connection at all times, and you can see
everything the technician does.


WHY ISN’T THIS COVERED BY MY ISP?

Your internet service provider (ISP) can typically assist you if the issue is
with internet connectivity to the home. GetKimsHelp.com does not provide
internet access, but we can help support all the connected devices in your home.
We can help you with device connectivity, setup, troubleshooting, or simply
learning new features and functionality. With GetKimsHelp.com, you’ll receive
premium support that allows you to sit back and watch while our experts do the
work. You won’t have to spend time searching for answers online or bringing your
device to a local technician.


WHAT DEVICES DO YOU COVER?

We cover nearly all internet-connected devices, including, but not limited to:
personal computers (PCs, Macs), smartphones (Android & iOS), Smart TVs,
printers, routers, sound systems, gaming systems, home theaters, automation
systems, digital assistants, drones, etc.


WHAT OPERATING SYSTEMS DO YOU COVER?

We cover the latest OS versions of Mac, Windows, Android, and iOS and older
versions still supported by the manufacturer. At this time, we do not support
Linux.


WHAT TYPES OF PROBLEMS DO YOU FIX?

We can diagnose and resolve almost any tech problem via remote technical
support. Some of the types of issues we have recently solved are: connecting
devices to a home network, tuning up a slow computer, removing viruses or
malware, setting up a new printer or device to the internet, recovering lost or
deleted files, updating or installing new OS system or software, migrating data,
help with password recovery, and more.


WHAT IF MY PROBLEM ISN’T FIXED?

If you’re not 1,000% happy, you don’t have to pay a cent. We offer a 30-day
money-back guarantee.


WHY SHOULD I TRUST YOU?

As America’s Digital Goddess®, Kim Komando has been providing tech advice
through The Kim Komando Show since 2018. Over 3.5 million listeners across 425
radio stations tune in every week to get their dose of tech news, tips, and
how-tos.


ARE YOUR TECH EXPERTS REALLY PROFICIENT?

Our Tech Experts have been solving tech issues for years across all brands and
devices. They go through rigorous hiring and training processes and receive
robust coaching and mentoring from our senior staff and hands-on learning
experiences.


DO I HAVE TO GET A SUBSCRIPTION TO GET TECH SUPPORT?

We offer monthly and annual subscription plans that provide unlimited technical
support from a Tech Expert for all of your connected devices. Also, our
step-by-step Guided Path® instructions are available for free for customers who
want to DIY their tech issues.


HOW MANY COMPUTERS OR DEVICES DOES A PLAN COVER?

Our monthly and annual subscription plans cover all internet-connected devices
that you own at a single physical address, this includes computers and mobile
phones to printers, Smart TVs, and even drones.


DOES THE SUBSCRIPTION AUTO-RENEW?

Yes, before the end of each subscription term we’ll auto-renew you for another
term by charging your payment method on file. To opt out of auto-renew, you will
need to cancel your subscription. To cancel your subscription and opt out of
auto-renew, log in to your My Account page and select "Cancel Subscription" or
call 1-833-983-3223.


HOW DO I CANCEL MY SUBSCRIPTION?

You can cancel your subscription by calling us at 1-833-983-3223 or logging in
to your account at GetKimsHelp.com.

STOP GOOGLING YOUR TECH TROUBLES -


LET US SOLVE THEM FOR YOU!

Our patient and professional Tech Experts are here to help,

Our patient and professional Tech Experts are here to help, day or night,
no matter your issue!

day or night, no matter your issue!


COMPUTERS & NETWORKING

• Speed up a slow computer •

• Remove a virus or ransomeware •

• Troubleshoot Wi-Fi and router •

• Update or install software •


SMART HOME ESSENTIALS

• Set up a video doorbell •

• Connect to Bluetooth •

• Connect smart TV to the internet •

• Setup your Amazon Echo device •


...AND MORE!

• Solve password issues •

• Restore email account access•

•Migrate data between laptops •

• Recover deleted files •


PRIVACY MATTERS

WE ARE COMMITTED TO YOUR PRIVACY.

We do not share or sell your data to third parties. We do use cookies and other
third-party technologies to improve our site and services. The California
Consumer Privacy Act (CCPA) gives you the ability to opt out of the use of
cookies, third-party technologies, and/or the future sale of your data. Do not
sell my personal information.


DETAILS

Read our Privacy Policy for a clear explanation of how we collect, use,
disclose, and store your information.


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©2023 GetKimsHelp.com
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