URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengageme...
Submission: On February 09 via api from SG — Scanned from DE

Summary

This website contacted 23 IPs in 5 countries across 17 domains to perform 76 HTTP transactions. The main IP is 18.66.97.88, located in United States and belongs to AMAZON-02, US. The main domain is www.intercom.com. The Cisco Umbrella rank of the primary domain is 175248.
TLS certificate: Issued by Amazon on April 15th 2021. Valid for: a year.
This is the only time www.intercom.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 18.66.97.88 16509 (AMAZON-02)
24 52.222.214.126 16509 (AMAZON-02)
1 18.133.131.43 16509 (AMAZON-02)
8 2a04:4e42:200... 54113 (FASTLY)
1 2600:9000:231... 16509 (AMAZON-02)
2 192.0.76.3 2635 (AUTOMATTIC)
1 2a00:1450:400... 15169 (GOOGLE)
4 54.89.104.194 14618 (AMAZON-AES)
7 104.16.92.80 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
6 151.101.2.133 54113 (FASTLY)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 65.9.63.79 16509 (AMAZON-02)
2 2600:9000:215... 16509 (AMAZON-02)
1 151.101.2.137 54113 (FASTLY)
1 1 205.251.219.119 16509 (AMAZON-02)
4 18.66.139.109 16509 (AMAZON-02)
1 54.86.117.43 14618 (AMAZON-AES)
1 162.247.242.21 23467 (NEWRELIC-...)
1 75.2.88.188 16509 (AMAZON-02)
1 34.224.182.144 14618 (AMAZON-AES)
2 52.4.6.60 ()
76 23
Apex Domain
Subdomains
Transfer
24 intercomassets.com
blog.intercomassets.com — Cisco Umbrella Rank: 989901
629 KB
16 wistia.com
fast.wistia.com — Cisco Umbrella Rank: 4263
embed-fastly.wistia.com — Cisco Umbrella Rank: 8352
distillery.wistia.com — Cisco Umbrella Rank: 5577
pipedream.wistia.com — Cisco Umbrella Rank: 5795
673 KB
7 intercomcdn.com
marketing.intercomcdn.com
fonts.intercomcdn.com — Cisco Umbrella Rank: 48429
js.intercomcdn.com — Cisco Umbrella Rank: 1943
231 KB
7 marketo.com
app-ab27.marketo.com — Cisco Umbrella Rank: 183908
143 KB
5 intercom.com
www.intercom.com — Cisco Umbrella Rank: 175248
api-visitor-analytics.intercom.com — Cisco Umbrella Rank: 298369
43 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 31
20 KB
2 litix.io
fg8vvsvnieiv3ej16jby.litix.io
172 B
2 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 1922
api-iam.intercom.io — Cisco Umbrella Rank: 2489
7 KB
2 wp.com
stats.wp.com — Cisco Umbrella Rank: 2460
pixel.wp.com — Cisco Umbrella Rank: 2394
3 KB
1 nr-data.net
bam.nr-data.net — Cisco Umbrella Rank: 559
322 B
1 newrelic.com
js-agent.newrelic.com — Cisco Umbrella Rank: 306
14 KB
1 google.de
www.google.de — Cisco Umbrella Rank: 6342
501 B
1 google.com
www.google.com — Cisco Umbrella Rank: 2
501 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 67
443 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 50
89 KB
1 cloudfront.net
dp3rct5vic41c.cloudfront.net
91 KB
1 clearbit.com
reveal.clearbit.com — Cisco Umbrella Rank: 16572
1 KB
76 17
Domain Requested by
24 blog.intercomassets.com www.intercom.com
blog.intercomassets.com
8 fast.wistia.com www.intercom.com
fast.wistia.com
7 app-ab27.marketo.com blog.intercomassets.com
app-ab27.marketo.com
6 embed-fastly.wistia.com www.intercom.com
fast.wistia.com
4 js.intercomcdn.com widget.intercom.io
js.intercomcdn.com
4 www.google-analytics.com www.googletagmanager.com
www.intercom.com
4 api-visitor-analytics.intercom.com dp3rct5vic41c.cloudfront.net
2 fg8vvsvnieiv3ej16jby.litix.io fast.wistia.com
2 fonts.intercomcdn.com www.intercom.com
1 pipedream.wistia.com fast.wistia.com
1 api-iam.intercom.io js.intercomcdn.com
1 bam.nr-data.net js-agent.newrelic.com
1 distillery.wistia.com fast.wistia.com
1 widget.intercom.io 1 redirects
1 js-agent.newrelic.com www.intercom.com
1 marketing.intercomcdn.com www.intercom.com
1 www.google.de www.intercom.com
1 www.google.com www.intercom.com
1 stats.g.doubleclick.net www.google-analytics.com
1 pixel.wp.com www.intercom.com
1 www.googletagmanager.com www.intercom.com
1 stats.wp.com www.intercom.com
1 dp3rct5vic41c.cloudfront.net www.intercom.com
1 reveal.clearbit.com www.intercom.com
1 www.intercom.com
76 25
Subject Issuer Validity Valid
*.intercom.com
Amazon
2021-04-15 -
2022-05-14
a year crt.sh
blog.intercomassets.com
Amazon
2021-06-26 -
2022-07-25
a year crt.sh
clearbit.com
Amazon
2021-08-27 -
2022-09-25
a year crt.sh
fast.wistia.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-12-24 -
2023-01-25
a year crt.sh
*.cloudfront.net
Amazon
2021-03-19 -
2022-03-17
a year crt.sh
*.wp.com
Sectigo RSA Domain Validation Secure Server CA
2020-04-02 -
2022-07-05
2 years crt.sh
*.google-analytics.com
GTS CA 1C3
2022-01-17 -
2022-04-11
3 months crt.sh
app-ab27.marketo.com
Cloudflare Inc ECC CA-3
2021-06-03 -
2022-06-02
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-01-10 -
2022-04-04
3 months crt.sh
embed-fastly.wistia.com
R3
2022-01-22 -
2022-04-22
3 months crt.sh
www.google.com
GTS CA 1C3
2022-01-10 -
2022-04-04
3 months crt.sh
www.google.de
GTS CA 1C3
2022-01-10 -
2022-04-04
3 months crt.sh
*.intercomcdn.com
Amazon
2022-01-30 -
2023-02-28
a year crt.sh
js-agent.newrelic.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-10-06 -
2022-11-07
a year crt.sh
*.wistia.com
Amazon
2021-04-01 -
2022-04-30
a year crt.sh
*.nr-data.net
DigiCert TLS RSA SHA256 2020 CA1
2022-01-10 -
2023-02-10
a year crt.sh
*.litix.io
Amazon
2021-10-28 -
2022-11-25
a year crt.sh

This page contains 3 frames:

Primary Page: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Frame ID: B3896603135ABEDD8515CCA0F5453E65
Requests: 67 HTTP requests in this frame

Frame: https://app-ab27.marketo.com/index.php/form/XDFrame
Frame ID: 85F96DF0AACB152DA41D756074A58C28
Requests: 2 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.cd0f655d.js
Frame ID: B4FD5B6F84254674C54F1877350859A6
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

How to Scale Customer Support Without Damaging the Customer ExperienceClose iconIntercom Topbar SearchTwitterLinkedInInstagramYouTubeTwitterLinkedInClose icon IntercomTwitterLinkedInInstagramYouTube

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
  • /wp-(?:content|includes)/

Overall confidence: 100%
Detected patterns
  • reveal\.clearbit\.com/v[(0-9)]/

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js

Overall confidence: 100%
Detected patterns
  • marketo\.\w+/js/forms(?:[\d.]+)/js/forms([\d.]+)\.min\.js

Page Statistics

76
Requests

99 %
HTTPS

33 %
IPv6

17
Domains

25
Subdomains

23
IPs

5
Countries

1946 kB
Transfer

4107 kB
Size

11
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 56
  • https://widget.intercom.io/widget/tx2p130c HTTP 302
  • https://js.intercomcdn.com/shim.latest.js

76 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.intercom.com/blog/scaling-your-customer-support/
130 KB
36 KB
Document
General
Full URL
https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.97.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-97-88.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.7 /
Resource Hash
598a1310e4b652e74a03404e0ef0c7434b3fb74bd5b4164e1db35badeee9e5af
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

content-type
text/html; charset=UTF-8
date
Wed, 09 Feb 2022 16:22:31 GMT
server
Pagely-ARES/1.10.7
x-gateway-request-id
859e2ad4494fd9549761b5e7a5bc4538
x-frame-options
SAMEORIGIN
link
<https://www.intercom.com/blog/?p=18332>; rel=shortlink
x-gateway-cache-key
1643740550.748|standard|https|intercom-origin.pagelyapps.com||/blog/scaling-your-customer-support/?mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA|webp
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
content-encoding
gzip
vary
Accept-Encoding
x-cache
Miss from cloudfront
via
1.1 21c2c1b3872c539a34b64bcf45f4054c.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P2
x-amz-cf-id
Lvez662f8c43YR1py02IMBw8B_HdoHdioJtNF1xf_xwNaMyWLe0o0w==
TiemposText.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/
53 KB
54 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.126 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-126.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.1 /
Resource Hash
4e3901f4a46c801ac51867af90506de85deff6518413adf27ab0c8e3f2c4e218

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 10 Jan 2022 17:04:42 GMT
via
1.1 96ab38d99b79d57e5c7e9b8a07c0fad2.cloudfront.net (CloudFront), 1.1 69cc5dd318e02cb1a7e8cb9951f553d8.cloudfront.net (CloudFront)
age
2589469
x-cache
Hit from cloudfront
content-length
54332
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
3629537522a2b2f28ec4d4b0ecc0dc72
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.1
etag
"5bfed9b0-d43c"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1641834252.551||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA2-C1, FRA56-P3
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
RiRgblHLsJ-IxJABdAHD65YzTzw4pCmQcVEIcpC8EQRh1tpUhHY9HQ==
expires
Wed, 09 Feb 2022 17:04:14 GMT
PatronWEB-Regular.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
40 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.126 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-126.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.1 /
Resource Hash
8c3271ae00ec2b9936ca942c24319172321bbfa017d55d57248a9234e235437c

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 10 Jan 2022 17:04:42 GMT
via
1.1 0baa339c02d06988c65d8623d1b3c6ec.cloudfront.net (CloudFront), 1.1 69cc5dd318e02cb1a7e8cb9951f553d8.cloudfront.net (CloudFront)
age
2589469
x-cache
Hit from cloudfront
content-length
40498
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
20f5ed9522e1a7f4be16c47793fd0492
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.1
etag
"5bfed9b0-9e32"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1641834252.551||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P2, FRA56-P3
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
Gdi83ELqxqh0B4jFON96erNZOznT3bBHsR0kPzm03b80XIX_X24CzQ==
expires
Wed, 09 Feb 2022 17:04:14 GMT
PatronWEB-Bold.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
39 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.126 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-126.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.1 /
Resource Hash
dbfdb04fe9a646d99489fc7e598262e88daab58d4e30af0049cd021937a2b50b

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 10 Jan 2022 17:04:42 GMT
via
1.1 cdcb559c2f25d8ad2ccf0419bee33b02.cloudfront.net (CloudFront), 1.1 69cc5dd318e02cb1a7e8cb9951f553d8.cloudfront.net (CloudFront)
age
2589469
x-cache
Hit from cloudfront
content-length
40250
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
75d00eac66de5dba771b73454577b33e
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.1
etag
"5bfed9b0-9d3a"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1641834252.551||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA2-C1, FRA56-P3
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
q25HceEgucdSRjAnint6UkuK-8kclUjBSEZSVQ7ndETAp5Q7Utj47A==
expires
Wed, 09 Feb 2022 17:04:15 GMT
style.css
blog.intercomassets.com/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/
425 B
1010 B
Stylesheet
General
Full URL
https://blog.intercomassets.com/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/style.css?ver=2.1.5
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.126 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-126.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.1 /
Resource Hash
a6cfbb4eac0a3e09a0c4f31eaff61c62f1d17bcbea2fc62afd8a61e5f1b1102d

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Mon, 10 Jan 2022 17:04:42 GMT
content-encoding
gzip
age
2589469
x-cache
Hit from cloudfront
x-gateway-cache-status
HIT
x-gateway-request-id
5dad66cf12a45e0d9324ace1e0c4097f
last-modified
Thu, 04 Mar 2021 21:23:33 GMT
server
Pagely-ARES/1.10.1
etag
W/"60414fd5-1a9"
vary
Accept-Encoding
x-gateway-skip-cache
0
x-gateway-cache-key
1641834252.551||https|intercom-origin.pagelyapps.com||/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/style.css?ver=2.1.5
via
1.1 83f1b8f73f37458f38e2ee1fc0b9e68c.cloudfront.net (CloudFront), 1.1 bafea69ec4368ee11760779ffcfbd4fc.cloudfront.net (CloudFront)
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P2, FRA56-P3
content-type
text/css
x-amz-cf-id
EfJFlyt_H9eqvpiSsWLTJ2MqEijYIDBpGwD36dYR1M8zBwY4fFkiZw==
expires
Wed, 09 Feb 2022 17:04:14 GMT
mediaelementplayer-legacy.min.css
blog.intercomassets.com/blog/wp-includes/js/mediaelement/
11 KB
4 KB
Stylesheet
General
Full URL
https://blog.intercomassets.com/blog/wp-includes/js/mediaelement/mediaelementplayer-legacy.min.css?ver=4.2.16
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https://www.google-analytics.com/collect?v=1&_v=j96&a=1240979970&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fscaling-your-customer-support%2F%3Futm_medium%3Demail%26utm_source%3Dmkto%26utm_campaign%3DOMB-Reengagement%26mkt_tok%3DMjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA&ul=en-us&de=UTF-8&dt=How%20to%20Scale%20Customer%20Support%20Without%20Damaging%20the%20Customer%20Experience&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=newsletter&ea=visible&el=page&_u=YGDAgAABAAAAAE~&jid=&gjid=&cid=1689877960.1644423752&tid=UA-22834013-1&_gid=746393805.1644423752&gtm=2wg270WB899HL&cg1=Support&cg2=Kaitlin%20Pettersen&cd3=Kaitlin%20Pettersen&cd4=Support&cd9=1689877960.1644423752&cd1=20220209%7C02831106&cd2=16%3A22%3A32&z=561082310
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 08 Feb 2022 22:12:28 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
65404
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
91 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=1240979970&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fscaling-your-customer-support%2F%3Futm_medium%3Demail%26utm_source%3Dmkto%26utm_campaign%3DOMB-Reengagement%26mkt_tok%3DMjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA&ul=en-us&de=UTF-8&dt=How%20to%20Scale%20Customer%20Support%20Without%20Damaging%20the%20Customer%20Experience&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Reading&ea=StartedReading&_u=YGDAgAABAAAAAE~&jid=&gjid=&cid=1689877960.1644423752&tid=UA-22834013-1&_gid=746393805.1644423752&gtm=2wg270WB899HL&cg1=Support&cg2=Kaitlin%20Pettersen&cd3=Kaitlin%20Pettersen&cd4=Support&cd9=1689877960.1644423752&cd1=20220209%7C02831106&cd2=16%3A22%3A32&cm2=1&z=1915127295
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 08 Feb 2022 22:12:28 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
65404
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
8f5f19e3c03003bbb7ae793cbf1b0d01cb94d339.webp
embed-fastly.wistia.com/deliveries/
27 KB
27 KB
Image
General
Full URL
https://embed-fastly.wistia.com/deliveries/8f5f19e3c03003bbb7ae793cbf1b0d01cb94d339.webp?image_crop_resized=1920x1772
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 16:22:32 GMT
via
1.1 varnish, 1.1 varnish
age
551636
edge-cache-tag
8f5f19e3c03003bbb7ae793cbf1b0d01cb94d339
access-control-request-method
*
x-cache-hits
1, 1
x-cache
HIT, HIT
content-length
27144
x-served-by
cache-iad-kiad7000120-IAD, cache-cdg20764-CDG
last-modified
Tue, 25 Feb 2020 06:23:28 UTC
x-timer
S1644423752.173373,VS0,VE1
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
image/webp
access-control-allow-origin
*
content-disposition
inline
cache-control
max-age=31536000
accept-ranges
bytes
access-control-expose-headers
Origin, Content-Type, Accept, Server, x-amz-version-id, X-Cache
ga-audiences
www.google.com/ads/
42 B
501 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1689877960.1644423752&jid=817460923&_u=YGBAgAABAAAAAE~&z=721971541
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 09 Feb 2022 16:22:32 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
501 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1689877960.1644423752&jid=817460923&_u=YGBAgAABAAAAAE~&z=721971541
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 09 Feb 2022 16:22:32 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
forms2.css
app-ab27.marketo.com/js/forms2/css/
13 KB
3 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.92.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 16:22:32 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
18
vary
Accept-Encoding
content-length
2623
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
etag
"29e01ae-3437-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6dae6fe2ff5991ea-FRA
expires
Wed, 09 Feb 2022 20:22:32 GMT
forms2-theme-inset.css
app-ab27.marketo.com/js/forms2/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2-theme-inset.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.92.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
53386b51cdacd99baec553808a51cb6964b2a6e4b9db4c73d977c3d7311c76b6
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 16:22:32 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
4300
content-length
953
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
etag
"29e01a3-d86-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6dae6fe2ff5c91ea-FRA
expires
Wed, 09 Feb 2022 20:22:32 GMT
getKnownLead
app-ab27.marketo.com/index.php/form/
146 B
327 B
Script
General
Full URL
https://app-ab27.marketo.com/index.php/form/getKnownLead?form=1040&lpId=&munchkinId=258-CLW-344&filledFields=true&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA&callback=jQuery1124030283037591798223_1644423752046&_=1644423752048
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.92.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
233ebdd2acc2f417a8874b71435818336d42a98edb9eb58087fcbab8c9120486
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 16:22:32 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
application/javascript; charset=utf-8
cf-ray
6dae6fe2ff6691ea-FRA
cookie.png
marketing.intercomcdn.com/assets/
3 KB
4 KB
Image
General
Full URL
https://marketing.intercomcdn.com/assets/cookie.png
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.63.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-63-79.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0c2548a63a97d2777a4c5cd9188be3ed87bb8401343908c88858060870b39837

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 09 Feb 2022 03:29:22 GMT
Via
1.1 4874e0c922f34c928345f4c183ea11b4.cloudfront.net (CloudFront)
Last-Modified
Tue, 05 May 2020 18:27:05 GMT
Server
AmazonS3
Age
46395
ETag
"179d3c068e0add209989e31690466836"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
X-Amz-Cf-Pop
FRA56-C1
Accept-Ranges
bytes
Content-Length
3566
X-Amz-Cf-Id
YuQ5fJCsjHvjSSqzLITJ4fGp0YAKNVMCj9nZeDS4tyyE5mjlBj3wVA==
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fonts.intercomcdn.com/graphik/
46 KB
46 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Regular.woff
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/scaling-your-customer-support/?utm_medium=email&utm_source=mkto&utm_campaign=OMB-Reengagement&mkt_tok=MjU4LUNMVy0zNDQAAAGCfhw4ZsUwhkxT17SvQAgmytD9BlI3jrENn9gVK3au5Y1W7hTaxMiM6_vvpH5EroVNofdyMWFfPqwMPJDJxpXrRw4RAcMP7hTx_UbvhyX7CtExZA
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2156:6400:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
c31f9617ab13c0c1643f28a2edc660051b1cb81fa31c61be93d4cccb4c1747c0

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Tue, 08 Feb 2022 03:06:57 GMT
via
1.1 0d37b2e69745cd9f0c5457fbf1a83128.cloudfront.net (CloudFront)
age
134136
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
access-control-max-age
3000
content-length
46928
last-modified
Wed, 21 Jul 2021 14:48:56 GMT
server
AmazonS3
etag
"475fb1f8332e3a4a5364d0cc76d2a9cd"
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods
GET
content-type
font/woff
access-control-allow-origin
*
cache-control
max-age=259200
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
x-amz-cf-id
ogr17twOOqurozTrbo_1mVtCMU09acD66ufKHsY69y2WRns-kCeZbw==
Graphik-Bold.woff
fonts.intercomcdn.com/graphik/
49 KB
49 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Bold.woff
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https://app-ab27.marketo.com/index.php/form/XDFrame
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 16:22:33 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
age
177
etag
"2a001b0-33210-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
application/x-javascript; charset=utf-8
cache-control
public, max-age=14400
cf-ray
6dae6fe8685391ea-FRA
vary
Accept-Encoding
expires
Wed, 09 Feb 2022 20:22:33 GMT
seg-2-v1-a1.ts
embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/
86 KB
86 KB
XHR
General
Full URL
https://embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/seg-2-v1-a1.ts
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/engines/hls_video.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
4fbaa570f65d8eeae96dc4b09596568777cb71f7ce6c15fda018f537cd7567d7

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 16:22:33 GMT
via
1.1 varnish, 1.1 varnish
age
1318852
edge-cache-tag
6c80b0057069167b8abb195ecda18bb526e25e61 purge-experiment-61
access-control-request-method
*
x-cache
HIT, HIT
content-length
87608
x-served-by
cache-iad-kiad7000136-IAD, cache-hhn4046-HHN
expires
Wed, 25 Jan 2023 10:01:41 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1644423753.030537,VS0,VE1
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
video/MP2T
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 1
frame-modern.cd0f655d.js
js.intercomcdn.com/ Frame B4FD
295 KB
79 KB
Script
General
Full URL
https://js.intercomcdn.com/frame-modern.cd0f655d.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/tx2p130c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.139.109 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-139-109.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5b6466aa6b58a48919cc4081eebcc1c8817e23549c1bc0657d4e4ba6a7d1c002

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Wed, 09 Feb 2022 15:06:51 GMT
content-encoding
gzip
last-modified
Wed, 09 Feb 2022 13:05:45 GMT
server
AmazonS3
age
4543
etag
"c81f3b84c78576dee285936f4ff67ede"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA60-P4
accept-ranges
bytes
content-length
80790
x-amz-cf-id
un_vm_UI3JAdbvCgkk08lsXOxOTwPMcCQxqhXIZhLWS8kCv3Fe_uMQ==
vendor-modern.06ea3d36.js
js.intercomcdn.com/ Frame B4FD
127 KB
39 KB
Script
General
Full URL
https://js.intercomcdn.com/vendor-modern.06ea3d36.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/tx2p130c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.139.109 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-139-109.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
14a17b0c010eae061036be4042baf0cae90918833d262e4228459d6c464f2e9b

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Wed, 09 Feb 2022 15:08:46 GMT
content-encoding
gzip
last-modified
Tue, 08 Feb 2022 12:09:56 GMT
server
AmazonS3
age
4428
etag
"00f4e5b6cefe427f6f280f58852cfe74"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA60-P4
accept-ranges
bytes
content-length
39468
x-amz-cf-id
3gFrQ_ghQjEJRciBjdfxU6C6sDEVJOWuOYPkPXMMV7kRkett-ADq2Q==
seg-3-v1-a1.ts
embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/
88 KB
89 KB
XHR
General
Full URL
https://embed-fastly.wistia.com/deliveries/6c80b0057069167b8abb195ecda18bb526e25e61.m3u8/v2/seg-3-v1-a1.ts
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/engines/hls_video.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.133 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
670a091e6dc2974bcd2372b0e305a617da4cb831f9173de2cfd5e89671675b18

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

date
Wed, 09 Feb 2022 16:22:33 GMT
via
1.1 varnish, 1.1 varnish
age
2356888
edge-cache-tag
6c80b0057069167b8abb195ecda18bb526e25e61 purge-experiment-61
access-control-request-method
*
x-cache
HIT, HIT
content-length
90616
x-served-by
cache-iad-kjyo7100173-IAD, cache-hhn4046-HHN
expires
Fri, 13 Jan 2023 09:41:04 GMT
last-modified
Mon, 05 Nov 2018 10:11:00 GMT
x-timer
S1644423753.051661,VS0,VE1
access-control-allow-methods
GET, HEAD, OPTIONS
content-type
video/MP2T
access-control-allow-origin
*
access-control-expose-headers
Server,range,Content-Length,Content-Range
cache-control
max-age=31536000
accept-ranges
bytes
access-control-allow-headers
*
x-cache-hits
1, 1
ping
api-iam.intercom.io/messenger/web/ Frame B4FD
54 KB
6 KB
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/ping
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.cd0f655d.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
75.2.88.188 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ad8b87a22ce463223.awsglobalaccelerator.com
Software
nginx /
Resource Hash
a9c10005ba23b6a517bd22af9d5a63c2d1e9ced566972fa34c41478fba57d357
Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Wed, 09 Feb 2022 16:22:35 GMT
content-encoding
gzip
x-ami-version
ami-0193189dbe736df96
status
200 OK
strict-transport-security
max-age=31556952; includeSubDomains; preload
vary
Accept,Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
0008q15tvfn25long5og
x-runtime
2.124208
server
nginx
x-frame-options
SAMEORIGIN
etag
W/"a9c10005ba23b6a517bd22af9d5a63c2"
x-ratelimit-remaining
166471
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json; charset=utf-8
access-control-allow-origin
https://www.intercom.com
x-intercom-version
479ce8b1a61b3c5e08e5b2461f7b553c05c7e090
cache-control
max-age=0, private, must-revalidate
access-control-allow-credentials
true
x-ratelimit-reset
1644423760
x-ratelimit-limit
166666
access-control-allow-headers
Content-Type
x-content-type-options
nosniff
mput
pipedream.wistia.com/
2 B
136 B
XHR
General
Full URL
https://pipedream.wistia.com/mput?topic=metrics
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/E-v1.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.224.182.144 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-224-182-144.compute-1.amazonaws.com
Software
/
Resource Hash
565339bc4d33d72817b583024112eb7f5cdf3e5eef0252d6ec1b9c9a94e12bb3

Request headers

Referer
https://www.intercom.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
content-type
application/x-www-form-urlencoded

Response headers

access-control-allow-origin
*
date
Wed, 09 Feb 2022 16:22:33 GMT
content-length
2
access-control-allow-methods
POST, OPTIONS
content-type
text/plain; charset=utf-8
locale-de-json-modern.b9c65514.js
js.intercomcdn.com/ Frame B4FD
19 KB
6 KB
Script
General
Full URL
https://js.intercomcdn.com/locale-de-json-modern.b9c65514.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.cd0f655d.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.139.109 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-139-109.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
16194918ee9514504960871324d5a802c3ba33f8f170c56473ba93a025308840

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Wed, 09 Feb 2022 15:09:16 GMT
content-encoding
gzip
last-modified
Mon, 07 Feb 2022 14:52:27 GMT
server
AmazonS3
age
4400
etag
"e36e595e50aa7646f5b5f556fe97a79f"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA60-P4
accept-ranges
bytes
content-length
5841
x-amz-cf-id
UtQVciKLh5FX6MhOYAJlhGJS4Xq3HOooK4FVCxOXAf1vrQBc_hr8pw==
/
fg8vvsvnieiv3ej16jby.litix.io/
0
172 B
XHR
General
Full URL
https://fg8vvsvnieiv3ej16jby.litix.io/
Requested by
Host: fast.wistia.com
URL: https://fast.wistia.com/assets/external/wistia-mux.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.4.6.60 -, , ASN (),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.intercom.com/
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
Content-Type
application/json

Response headers

Access-Control-Allow-Origin
*
Date
Wed, 09 Feb 2022 16:22:38 GMT
Connection
keep-alive
Content-Length
0
Access-Control-Allow-Methods
POST, GET
/
fg8vvsvnieiv3ej16jby.litix.io/ Frame
0
0
Preflight
General
Full URL
https://fg8vvsvnieiv3ej16jby.litix.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.4.6.60 -, , ASN (),
Reverse DNS
Software
/
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type
Origin
https://www.intercom.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.80 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Access-Control-Allow-Headers
Content-Type
Access-Control-Allow-Methods
POST, GET
Access-Control-Allow-Origin
*
Access-Control-Max-Age
86400
Date
Wed, 09 Feb 2022 16:22:38 GMT
Content-Length
0
Connection
keep-alive

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| structuredClone object| NREUM object| newrelic function| __nr_require object| reveal object| dataLayer object| wistiajsonp-/embed/medias/8q9uw4tibd.jsonp object| intercomSettings function| Intercom function| GTM object| intercomData object| intercom_visitor_data object| _stq function| SmoothScroll object| Wistia string| _wistiaElemId object| _wq object| wistiaEmbeds function| st_go function| linktracker_init object| wpcom object| IntercomGTM string| GTM_PAGEVIEW_URL object| pageViewPromise object| google_tag_manager function| postscribe object| google_tag_manager_external function| tryToOpenBanner function| tryToOpenBannerOnScroll function| renderCookieConsent string| GoogleAnalyticsObject function| ga object| google_tag_data object| platform object| MktoForms2 object| gaplugins object| gaGlobal object| gaData object| jQuery1124030283037591798223 function| triggerCustomEvent function| __intercomAssignLocation

11 Cookies

Domain/Path Name / Value
.intercom.com/ Name: gtm_id
Value: 0dad4357-c497-46fb-b77e-0cd20a2b2851
.app-ab27.marketo.com/ Name: __cf_bm
Value: U3FCDxPmftJ444HJp297JzxeSSbxJFCFuh.kg0BIWcs-1644423752-0-AQNmoob+C8bgADjydN4SdabHh00cOpTIkV/OvYIjdzhiigul6XW0BIHn9i2N+ypOR6IJplM9Vnn+2FkUJhWqBX8=
.intercom.com/ Name: _ga
Value: GA1.2.1689877960.1644423752
.intercom.com/ Name: _gid
Value: GA1.2.746393805.1644423752
.www.intercom.com/ Name: _gaclientid
Value: 1689877960.1644423752
.www.intercom.com/ Name: _gasessionid
Value: 20220209|02831106
.www.intercom.com/ Name: _gahitid
Value: 16:22:32
.intercom.com/ Name: _dc_gtm_UA-22834013-1
Value: 1
.nr-data.net/ Name: JSESSIONID
Value: 7c523d28a4ad793b
.intercom.com/ Name: intercom-id-tx2p130c
Value: 2f640523-b2b2-4c19-b295-80a2e17927ba
.intercom.com/ Name: intercom-session-tx2p130c
Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
api-visitor-analytics.intercom.com
app-ab27.marketo.com
bam.nr-data.net
blog.intercomassets.com
distillery.wistia.com
dp3rct5vic41c.cloudfront.net
embed-fastly.wistia.com
fast.wistia.com
fg8vvsvnieiv3ej16jby.litix.io
fonts.intercomcdn.com
js-agent.newrelic.com
js.intercomcdn.com
marketing.intercomcdn.com
pipedream.wistia.com
pixel.wp.com
reveal.clearbit.com
stats.g.doubleclick.net
stats.wp.com
widget.intercom.io
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.intercom.com
104.16.92.80
151.101.2.133
151.101.2.137
162.247.242.21
18.133.131.43
18.66.139.109
18.66.97.88
192.0.76.3
205.251.219.119
2600:9000:2156:6400:10:8536:c280:93a1
2600:9000:2315:c00:10:b017:5c00:21
2a00:1450:4001:801::200e
2a00:1450:4001:827::2008
2a00:1450:4001:82a::2003
2a00:1450:4001:82f::2004
2a00:1450:400c:c0c::9c
2a04:4e42:200::622
34.224.182.144
52.222.214.126
52.4.6.60
54.86.117.43
54.89.104.194
65.9.63.79
75.2.88.188
0c2548a63a97d2777a4c5cd9188be3ed87bb8401343908c88858060870b39837
10e777ec27393b0a536f82d648a9dd3b6957f71b0918f4d312bb245f659383ab
14a17b0c010eae061036be4042baf0cae90918833d262e4228459d6c464f2e9b
16194918ee9514504960871324d5a802c3ba33f8f170c56473ba93a025308840
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4cfea18cb44ba1cc0f359f71eca99f8947af0aea62e91df6ebbb4d3beacadfa5
4e3901f4a46c801ac51867af90506de85deff6518413adf27ab0c8e3f2c4e218
4fbaa570f65d8eeae96dc4b09596568777cb71f7ce6c15fda018f537cd7567d7
53386b51cdacd99baec553808a51cb6964b2a6e4b9db4c73d977c3d7311c76b6
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565339bc4d33d72817b583024112eb7f5cdf3e5eef0252d6ec1b9c9a94e12bb3
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5b6466aa6b58a48919cc4081eebcc1c8817e23549c1bc0657d4e4ba6a7d1c002
5c64d271600a6ac00c9c03a7d090fe4890f263e0a7f6d2d38b84153e04c0f8e8
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