Submitted URL: http://alcusupport.igsupportus.com/
Effective URL: http://alcusupport.igsupportus.com/support/home
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 11 via api from FR — Scanned from FR

Summary

This website contacted 9 IPs in 1 countries across 6 domains to perform 32 HTTP transactions. The main IP is 54.87.154.232, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is alcusupport.igsupportus.com.
This is the only time alcusupport.igsupportus.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 54.87.154.232 14618 (AMAZON-AES)
8 52.222.225.5 16509 (AMAZON-02)
1 172.217.16.138 15169 (GOOGLE)
5 54.172.247.4 14618 (AMAZON-AES)
1 52.216.61.40 16509 (AMAZON-02)
1 18.165.63.5 16509 (AMAZON-02)
7 142.250.181.227 15169 (GOOGLE)
2 143.204.215.23 16509 (AMAZON-02)
32 9
Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets7.freshdesk.com — Cisco Umbrella Rank: 66360
assets3.freshdesk.com — Cisco Umbrella Rank: 62643
assets10.freshdesk.com — Cisco Umbrella Rank: 66114
assets8.freshdesk.com — Cisco Umbrella Rank: 66413
406 KB
7 gstatic.com
fonts.gstatic.com
126 KB
7 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 11542
assetscdn-wchat.freshchat.com — Cisco Umbrella Rank: 19773 Failed
188 KB
3 igsupportus.com
alcusupport.igsupportus.com
35 KB
1 amazonaws.com
s3.amazonaws.com
12 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 58
1 KB
32 6
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
5 wchat.freshchat.com alcusupport.igsupportus.com
wchat.freshchat.com
3 assets3.freshdesk.com alcusupport.igsupportus.com
3 assets7.freshdesk.com alcusupport.igsupportus.com
assets7.freshdesk.com
3 alcusupport.igsupportus.com 1 redirects alcusupport.igsupportus.com
2 assetscdn-wchat.freshchat.com wchat.freshchat.com
2 assets10.freshdesk.com alcusupport.igsupportus.com
1 assets8.freshdesk.com alcusupport.igsupportus.com
1 s3.amazonaws.com alcusupport.igsupportus.com
1 fonts.googleapis.com alcusupport.igsupportus.com
32 10

This site contains no links.

Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M02
2023-05-11 -
2024-06-07
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.freshchat.com
Amazon RSA 2048 M01
2023-02-21 -
2024-03-21
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2023-07-10 -
2024-06-21
a year crt.sh
*.gstatic.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
freshchat.com
Amazon RSA 2048 M02
2023-07-05 -
2024-08-01
a year crt.sh

This page contains 3 frames:

Primary Page: http://alcusupport.igsupportus.com/support/home
Frame ID: DEA818AB01B49F1F275B0934A9EA3510
Requests: 22 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=c25663db-2359-43d1-bad7-aac74649b56f&origin=http://alcusupport.igsupportus.com
Frame ID: 91CCE07F365388ED7F95E724A1CE598C
Requests: 2 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=c25663db-2359-43d1-bad7-aac74649b56f&referrer=aHR0cDovL2FsY3VzdXBwb3J0Lmlnc3VwcG9ydHVzLmNvbQ==&eagerLoad=true
Frame ID: 91E6504437A53900EFA7BB58D5426B85
Requests: 8 HTTP requests in this frame

Screenshot

Page Title

Support : Online Banking Support

Page URL History Show full URLs

  1. http://alcusupport.igsupportus.com/ HTTP 302
    http://alcusupport.igsupportus.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

32
Requests

78 %
HTTPS

0 %
IPv6

6
Domains

10
Subdomains

9
IPs

1
Countries

764 kB
Transfer

2627 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://alcusupport.igsupportus.com/ HTTP 302
    http://alcusupport.igsupportus.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

32 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
alcusupport.igsupportus.com/support/
Redirect Chain
  • http://alcusupport.igsupportus.com/
  • http://alcusupport.igsupportus.com/support/home
15 KB
7 KB
Document
General
Full URL
http://alcusupport.igsupportus.com/support/home
Protocol
HTTP/1.1
Server
54.87.154.232 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-87-154-232.compute-1.amazonaws.com
Software
fwe /
Resource Hash
889faf62e5be6e7a09e2f661544b0aa4ba08ea454730d32f52b502ff03b23e0e
Security Headers
Name Value
Strict-Transport-Security max-age=0;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
fr-FR,fr;q=0.9

Response headers

Cache-Control
max-age=0, private, must-revalidate
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Mon, 11 Sep 2023 12:12:21 GMT
Etag
W/"cf400ebaa1e499ff92c90ba094797497"
Nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
Report-To
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
Server
fwe
Status
200 OK
Strict-Transport-Security
max-age=0;
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-Envoy-Upstream-Service-Time
65
X-Fw-Ratelimiting-Managed
true
X-Ratelimit-Limit
300
X-Ratelimit-Remaining
299 199
X-Ratelimit-Reset
110923121321
X-Ratelimit-Total
200
X-Ratelimit-Used-Currentrequest
1
X-Request-Id
8e65ad17-4222-4bba-8b44-6783041ebe62
X-Trace-Id
00-4e9ceb31e9e4c6dd428affc1d9ff8a80-2fc5035814043ef3-00
X-Xss-Protection
1; mode=block

Redirect headers

Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Connection
keep-alive
Content-Security-Policy
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Content-Type
text/html; charset=utf-8
Date
Mon, 11 Sep 2023 12:12:21 GMT
Expires
Fri, 01 Jan 1990 00:00:00 GMT
Location
http://alcusupport.igsupportus.com/support/home
Nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
Pragma
no-cache
Report-To
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
Server
fwe
Status
302 Found
Strict-Transport-Security
max-age=0;
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-Envoy-Upstream-Service-Time
63
X-Frame-Options
SAMEORIGIN
X-Fw-Ratelimiting-Managed
false
X-Request-Id
f151fa6f-16df-4490-aab3-f4c0508cd7cb
X-Trace-Id
00-9c8ef18bf005a5506cb89a814d3e9ecd-66ebf24f1cabe0c0-00
X-Xss-Protection
1; mode=block
falcon_portal_utils-743423e70787a46c80e7913d8cc83b49e48d1ac75439c617555b3617b5b06d84.css
assets7.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets7.freshdesk.com/assets/cdn/falcon_portal_utils-743423e70787a46c80e7913d8cc83b49e48d1ac75439c617555b3617b5b06d84.css
Requested by
Host: alcusupport.igsupportus.com
URL: http://alcusupport.igsupportus.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b89528b189f0fc7c460716a24ce8c6ca5ce4ac9fdddd82d7f83db8b5766dea32

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
http://alcusupport.igsupportus.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Mon, 03 Jul 2023 12:26:06 GMT
content-encoding
gzip
via
1.1 a823be133adad65df6d3bf471a742792.cloudfront.net (CloudFront)
x-amz-version-id
E4gAtboOpnxeOS3IHSdj2GjFNuCd_7c5
x-amz-cf-pop
FRA56-P4
age
6047176
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84852
last-modified
Mon, 06 Feb 2023 11:21:51 GMT
server
AmazonS3
etag
"787c3fb5e53a8e3b7177c2686f13d63f"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
P_OhshnyItbegYFOVDAA9g9cJiDlX8AjRmQjNm-d7AeLBkwrO01_RA==
expires
Tue, 06 Feb 2024 17:21:50 GMT
theme.css
alcusupport.igsupportus.com/support/
77 KB
23 KB
Stylesheet
General
Full URL
http://alcusupport.igsupportus.com/support/theme.css?v=3&d=1615402026
Requested by
Host: alcusupport.igsupportus.com
URL: http://alcusupport.igsupportus.com/support/home
Protocol
HTTP/1.1
Server
54.87.154.232 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-87-154-232.compute-1.amazonaws.com
Software
fwe /
Resource Hash
dbda98852e876bec1a91e0a48929bfbc781550066aa967d544b05130ea367d3b
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=0;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
http://alcusupport.igsupportus.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Mon, 11 Sep 2023 12:12:21 GMT
Strict-Transport-Security
max-age=0;
X-Content-Type-Options
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cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Mon, 11 Sep 2023 12:12:22 GMT
last-modified
Mon, 11 Sep 2023 04:57:22 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
5fcc9401-ee10-46ac-85ac-33a9d422196a
x-server
m6g5f
x-trace-id
00-7cb9afbb3286d2a7e56dff6b5f290ed6-d06f6b39127804e1-00
x-xss-protection
1; mode=block
config
wchat.freshchat.com/app/services/app/webchat/c25663db-2359-43d1-bad7-aac74649b56f/ Frame 91CC
3 KB
2 KB
Fetch
General
Full URL
https://wchat.freshchat.com/app/services/app/webchat/c25663db-2359-43d1-bad7-aac74649b56f/config?domain=aHR0cDovL2FsY3VzdXBwb3J0Lmlnc3VwcG9ydHVzLmNvbQ==
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=c25663db-2359-43d1-bad7-aac74649b56f&origin=http://alcusupport.igsupportus.com
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.172.247.4 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-172-247-4.compute-1.amazonaws.com
Software
fwe /
Resource Hash
11c58b05fb534873598b7a4e47811c9119f900933a22716bf27ac9127069ae45
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=c25663db-2359-43d1-bad7-aac74649b56f&origin=http://alcusupport.igsupportus.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Mon, 11 Sep 2023 12:12:23 GMT
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-encoding
gzip
strict-transport-security
max-age=31536000; includeSubDomains
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
3000
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
1060
x-xss-protection
1; mode=block
x-request-id
ea653f62-079f-4e44-9245-70fc27206bda
x-trace-id
00-aea8d9025bd524a6113fccc76a53d263-44d947518695d291-00
server
fwe
vary
accept-encoding
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type
application/json;charset=UTF-8
x-fw-ratelimiting-managed
true
cache-control
no-store
access-control-allow-credentials
true
x-server
5323
x-ratelimit-remaining
2999
x-ratelimit-limit
3000
/
wchat.freshchat.com/widget/ Frame 91E6
5 KB
2 KB
Document
General
Full URL
https://wchat.freshchat.com/widget/?token=c25663db-2359-43d1-bad7-aac74649b56f&referrer=aHR0cDovL2FsY3VzdXBwb3J0Lmlnc3VwcG9ydHVzLmNvbQ==&eagerLoad=true
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.172.247.4 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-172-247-4.compute-1.amazonaws.com
Software
fwe /
Resource Hash
712f248d0d594fb9cb8864b3aa9c28b4fd0deb86aeae098e120c2df69169ffef
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
http://alcusupport.igsupportus.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
fr-FR,fr;q=0.9

Response headers

cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Mon, 11 Sep 2023 12:12:23 GMT
last-modified
Mon, 11 Sep 2023 04:57:22 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
5330bbd4-d846-4adc-ab12-988f607d4438
x-server
m6g5f
x-trace-id
00-bedc66b0ed4039e83dec163f187b5667-d32b7c119ee0a29d-00
x-xss-protection
1; mode=block
widget.css
wchat.freshchat.com/widget/css/
9 KB
2 KB
Stylesheet
General
Full URL
https://wchat.freshchat.com/widget/css/widget.css?t=1694434343888
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.172.247.4 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-172-247-4.compute-1.amazonaws.com
Software
fwe /
Resource Hash
1746b268addac39a01bc462c8e85434841637a136be1c0234b2eae14988e3d3c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
http://alcusupport.igsupportus.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Mon, 11 Sep 2023 12:12:24 GMT
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
1
x-xss-protection
1; mode=block
x-request-id
64b4d7b2-a7e6-4e6f-89bc-25911dad3652
x-trace-id
00-421be0aaea40c37779d2a554c4fa0577-2b64aeec6e060a5c-00
last-modified
Mon, 11 Sep 2023 04:57:22 GMT
server
fwe
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type
text/css
x-fw-ratelimiting-managed
false
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server
7pkhl
expires
Tue, 10 Sep 2024 12:12:24 GMT
vendor.d64d219ca4493f67a3970efc52d51c86.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 91E6
0
0

hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 91E6
0
0

vendor.862630a2b93632e0d7bbae6d63246102.js
assetscdn-wchat.freshchat.com/static/assets/ Frame 91E6
0
0

211.js
assetscdn-wchat.freshchat.com/static/assets/ Frame 91E6
0
0

chunk.2f17b28976f61b0081d1.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 91E6
0
0

fd-messaging.380916c37c66f792f79c.css
assetscdn-wchat.freshchat.com/static/ Frame 91E6
241 KB
26 KB
Stylesheet
General
Full URL
https://assetscdn-wchat.freshchat.com/static/fd-messaging.380916c37c66f792f79c.css
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=c25663db-2359-43d1-bad7-aac74649b56f&referrer=aHR0cDovL2FsY3VzdXBwb3J0Lmlnc3VwcG9ydHVzLmNvbQ==&eagerLoad=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.23 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-23.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d7a4516a3cd6e5122e536a9d76bffbc6a0c59d79dad627a221448e938e796a3

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Mon, 11 Sep 2023 12:11:09 GMT
content-encoding
br
via
1.1 110641d379117242a91443ac729d6dee.cloudfront.net (CloudFront)
last-modified
Mon, 11 Sep 2023 04:57:17 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
76
x-amz-server-side-encryption
AES256
etag
W/"62cc2796db3fb2dcce37e137a6e35d5e"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
cache-control
max-age=31536000, no-transform, public
x-amz-cf-id
8H2LoKVJ9MFua6J8ayRLk4F3DP3tTZKYsO2wK9Wggtm0wu-ICmLkFg==
expires
Tue, 10 Sep 2024 04:57:12 GMT
fd-messaging.3ca2e482174f7932dcd8.js
assetscdn-wchat.freshchat.com/static/assets/ Frame 91E6
734 KB
132 KB
Script
General
Full URL
https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.3ca2e482174f7932dcd8.js
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=c25663db-2359-43d1-bad7-aac74649b56f&referrer=aHR0cDovL2FsY3VzdXBwb3J0Lmlnc3VwcG9ydHVzLmNvbQ==&eagerLoad=true
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.23 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-23.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1f84d36cedfeb976f8254df50c1d20257ac7836b5644b7381c27b44b14e6ab8d

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://wchat.freshchat.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Mon, 11 Sep 2023 12:11:07 GMT
content-encoding
br
via
1.1 110641d379117242a91443ac729d6dee.cloudfront.net (CloudFront)
last-modified
Mon, 11 Sep 2023 04:57:16 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
78
x-amz-server-side-encryption
AES256
etag
W/"a4544769686391f44bba7d191594cf71"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=31536000, no-transform, public
x-amz-cf-id
ek-26wVGmtwOCwa-nGN6B6Z6oGZu4LsAdmvpupYH4ddV0fVD6O4YOg==
expires
Tue, 10 Sep 2024 04:57:12 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
assetscdn-wchat.freshchat.com
URL
https://assetscdn-wchat.freshchat.com/static/assets/vendor.d64d219ca4493f67a3970efc52d51c86.css
Domain
assetscdn-wchat.freshchat.com
URL
https://assetscdn-wchat.freshchat.com/static/assets/hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
Domain
assetscdn-wchat.freshchat.com
URL
https://assetscdn-wchat.freshchat.com/static/assets/vendor.862630a2b93632e0d7bbae6d63246102.js
Domain
assetscdn-wchat.freshchat.com
URL
https://assetscdn-wchat.freshchat.com/static/assets/211.js
Domain
assetscdn-wchat.freshchat.com
URL
https://assetscdn-wchat.freshchat.com/static/assets/chunk.2f17b28976f61b0081d1.css

Verdicts & Comments Add Verdict or Comment

95 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery183009726672429988037 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
alcusupport.igsupportus.com/ Name: _x_w
Value: 33_1

5 Console Messages

Source Level URL
Text
network error URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.d64d219ca4493f67a3970efc52d51c86.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://assetscdn-wchat.freshchat.com/static/assets/hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.862630a2b93632e0d7bbae6d63246102.js
Message:
Failed to load resource: net::ERR_CONNECTION_RESET
network error URL: https://assetscdn-wchat.freshchat.com/static/assets/211.js
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED
network error URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.2f17b28976f61b0081d1.css
Message:
Failed to load resource: net::ERR_CONNECTION_CLOSED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=0;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

alcusupport.igsupportus.com
assets10.freshdesk.com
assets3.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assetscdn-wchat.freshchat.com
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
wchat.freshchat.com
assetscdn-wchat.freshchat.com
142.250.181.227
143.204.215.23
172.217.16.138
18.165.63.5
52.216.61.40
52.222.225.5
54.172.247.4
54.87.154.232
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0d1dd644fa691c3168d98f602492a36aa6049ac528e698aefeebfa6c9ea5b324
10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28
11c58b05fb534873598b7a4e47811c9119f900933a22716bf27ac9127069ae45
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1f84d36cedfeb976f8254df50c1d20257ac7836b5644b7381c27b44b14e6ab8d
4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691
4fa898d9bdc34304905c4b165e561c8dc3fe452b0bdd7259140e1aa530a42136
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69df3291f9775ad3fc7ebe010abc95aed6fb21d7581862b8acf5723aab4e168a
6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326
712f248d0d594fb9cb8864b3aa9c28b4fd0deb86aeae098e120c2df69169ffef
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7b8a937e123fbe8d977b7d2d9810495a086a36fb1eec0d52264b07bbeea7848d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