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INFORMATION TECHNOLOGY

 * Curtis Laws Wilson Library, 400 W 14th St, Rolla, MO 65409
 * (573) 341-4357
 * ithelp@mst.edu

INFORMATION TECHNOLOGY

 * ithelp@mst.edu
 * (573) 341-4357
 * Curtis Laws Wilson Library, 400 W 14th St, Rolla, MO 65409

   
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Contact the IT Help Desk for one-on-one customer support.

Get over-the-phone troubleshooting and support by calling 573-341-4357 (HELP) or
clicking the chat button for quick one-on-one service. 

You can visit the Help Desk for in-person troubleshooting at Curtis Wilson Laws
Library; appointments aren't required.
 

Help Desk Hours

Phone: See updated phone hours>>
Chat: Monday - Friday | 8am - 5pm
Walk-in: Monday - Friday | 10am - 2pm

 






GET IT HELP ONLINE

Chat with us online (Mon - Fri, 8 a.m. - 5 p.m.) using the chat box in the
bottom right-hand corner of this page, or submit a ticket with Cherwell.

Submit a ticket Videos


IT SERVICES AND SUPPORT

Help Desk

HELP DESK

Visit or call the IT Help Desk for one on one customer support.

IT Services

IT SERVICES

Directory of services and guides offered by IT.

Remote Learning Resources

REMOTE LEARNING RESOURCES

Guides for students and faculty to help you keep learning remotely.

UM System One Canvas FAQ




ITCOMMS BLOG FEED

LEARN ABOUT UPDATED CLASSROOM TECHNOLOGY WITH IT TOUR

8/14/2023, 9:09:58 PM

Over the summer, information technology’s learning environment support team
updated classroom computer equipment and upgraded to Windows 11. Faculty can
schedule a classroom tour to learn more about the updates, view demonstrations
and ask questions about the technology. The tours are given in a classroom that
the faculty member will be teaching in the fall.... Read More

HY POINT NETWORKING IMPROVEMENTS SCHEDULED FOR MARCH 31

3/31/2023, 1:05:32 AM

Networking improvements are planned for the Hy Point Building, located on
Enterprise Drive, on Friday, March 31. According to Fidelity Communications,
brief network interruptions may occur due to an upgrade to network services at
the Hy Point Building between 8 a.m. and noon on March 31. The S&T information
technology networking team will be on... Read More

ADDITIONAL PHISHING ATTEMPTS

3/30/2023, 10:00:44 PM

Phishing email attempts have increasingly targeted Missouri S&T email accounts
today (Thursday, March 30). The attempts appear to come from a variety of
external email accounts and vary in offering job positions for students to
having attachments. Students are the primary targets for these attempts. Do not
respond or click on any attachment or link.... Read More

PHISHING ATTEMPT TO S&T EMAILS

3/27/2023, 4:05:52 PM

A phishing email attempted to impersonate a Missouri S&T email today (Monday,
March 27). The subject line reads “Attached for mst.edu – Invoice Due Date on
March 27 2023” and the email appears to be from an icloud.com email addressed
impersonating a different username. Do not respond or click the attachment.
Attachments are used to... Read More

NETWORK/FIREWALL UPDATE TONIGHT AT 10PM

3/13/2023, 5:23:10 PM

S&T IT will be making an urgent network update this evening at 10pm, that will
include a small change to the firewall. Outages are not expected during this
time, but it is possible that a brief interruption might be possible at the time
of the update. It is expected that the update will be completed... Read More

IT SYSTEMS AND NETWORKS RESTORED

2/10/2023, 11:11:39 PM

IT systems and networks affected earlier today have been restored and are
functioning normally. Please report any issues or concerns you may have or still
experience to the IT Helpdesk.... Read More

Read more articles




NEED HELP?

IT HELP DESK

Curtis Laws Wilson Library
Phone: (573) 341-4357
Email: ithelp@mst.edu


OPERATING HOURS

Monday:8:30 a.m. - 4:30 p.m.
Tuesday:8:30 a.m. - 4:30 p.m.
Wednesday:8:30 a.m. - 4:30 p.m.
Thursday:8:30 a.m. - 4:30 p.m.
Friday:8:30 a.m. - 4:30 p.m.
Saturday:Closed
Sunday:Closed





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INFORMATION TECHNOLOGY MISSOURI UNIVERSITY OF SCIENCE AND TECHNOLOGY

 * Curtis Laws Wilson Library, 400 W 14th St, Rolla, MO 65409
 * 573-341-4357
 * ithelp@mst.edu


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