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Submitted URL: http://support.sap.com/
Effective URL: https://support.sap.com/en/index.html
Submission: On November 29 via api from US — Scanned from DE
Effective URL: https://support.sap.com/en/index.html
Submission: On November 29 via api from US — Scanned from DE
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Diese Website verwendet Cookies – kleine Textdateien, die auf Ihrem Computer oder Gerät gespeichert sind und Informationen zu Ihrem Besuch aufzeichnen. Cookies ermöglichen die folgenden Funktionen: * Chat-Services aktivieren * Anmeldedaten merken * Merken, was sich im Warenkorb befindet * Teilen von Seiten mit sozialen Netzwerken * Fragen, Anmerkungen und Hilfeanforderungen stellen * Website-Umfragen und Feedbackanfragen anzeigen * Verfolgen von Website-Ausfällen und Schutz vor Spam, Betrug und Missbrauch * Messen des Datenverkehrs, um zu verstehen, wie unsere Website verwendet wird. Anschließend verwenden wir diese Daten, um die Website zu pflegen und ihre Performance zu verbessern. * Bereitstellung und Messung der Wirksamkeit von Anzeigen * Anzeige personalisierter Inhalte (z. B. Informationen zu Produkten, die sich auf Ihre Branche beziehen) Sie können unserer Verwendung von Cookies zustimmen, indem Sie auf „Alle akzeptieren“ klicken, oder Sie können anpassen, welche Cookies wir verwenden dürfen, indem Sie auf „Einstellungen verwalten“ klicken. Sie können Ihre Voreinstellungen jederzeit ändern, indem Sie unten auf einer beliebigen Seite auf „Cookie-Einstellungen“ klicken. Einstellungen verwalten Alle verweigern Alle akzeptieren Datenschutzerklärung How you can contact us: * Technical Assistance Request product support from SAP * Non-Technical Assistance Request non-product support or provide feedback on SAP Support Portal site Your browser does not support JavaScript. Some components may not be visible. Contact Us × How you can contact us: * Technical Assistance Request product support from SAP * Non-Technical Assistance Request non-product support or provide feedback on SAP Support Portal site SAP SUPPORT PORTAL HOME WELCOME TO THE SAP SUPPORT PORTAL Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more. Search Access Expert Search Customize * Access My Launchpad * Report an Incident * View Incidents * Software Downloads * Manage Users * Request Keys * Manage Remote Connections * View Cloud Availability * Visit the SAP Community * View Product Documentation Your browser does not support JavaScript. Some components may not be visible. FEATURES 1. 2. 3. 4. 5. 6. 7. 8. THE PEOPLE SIDE OF AN SAP CUSTOMER CENTER OF EXPERTISE The reality of the cloud is that change is becoming a continuum, rather than being a periodic event. This means the way a business and its Customer Center of Expertise (Customer COE) operate needs to change. Cloud technology requires a mindset shift, new skills, and continuous learning with regular innovation cycles. What will change for the Customer COE? Are they preparing for this change? Will they maintain the right skills needed for the cloud era? And have they considered the enablement of end users? Review the recording and slides, and learn more about the way a Customer COE will evolve in the cloud era. SAP CLM WEBCAST SERIES: DEVELOPMENT PROCESSES WITH GCTS In the upcoming session we will talk about development processes with gCTS. gCTS together with the implementation of the BAdI for releasing transport requests offer the option to adopt your ABAP development processes in a way that they feel like you might be used to when looking at Git. After a short introduction to gCTS, we would like to show to you how this process could look like and what you need to do to get there. Join us on November 17, 2022 SAP SECURITY WEBCAST SERIES: SAP BTP – CLOUD IDENTITY AND SECURITY SERVICES New to SAP Business Technology Platform? This presentation will introduce you to the security fundamentals inside SAP BTP. Join this session on November 17, 2022 to get a basic understanding of SAP BTP's: * Cloud Identity services * Secure Development services * Connectivity services * encryption and Business Services REAL-TIME SUPPORT: ALWAYS-ON SERVICE AT YOUR FINGERTIPS It has been 7 years since the launch of our Next-Generation Support campaign, which largely marketed our support services. Since we have reached the next generation of support, we are due for a name change. Starting now, our support services will no longer be referred to as “next generation”. Instead, we have renamed our support services to Real-Time Support. This name reflects the approach to provide customers with real-time “always on” customer care through a variety of services and channels, including chats, web sessions, self-service options, mobile, social media and more. Find out more here. ADJUSTMENT OF SAP SUPPORT FEES Today's environment of high inflation rates reflected across regional price indices is broadly impacting companies around the globe. SAP has therefore decided to adjust the support fee for existing support agreements for SAP Standard Support, SAP Enterprise Support, and SAP Product Support for Large Enterprises, based on the respective local Consumer Price Index (CPI). The terms of our agreements allow for an annual adjustment of the support fee after the initial term and first renewal term. Consistent with the terms of our agreements, SAP will increase the annual support fee for the aforementioned SAP support agreements by a maximum of 3.3% (or the local CPI rate, if lower), effective January 1, 2023. The increase does not represent an increase in list prices for SAP support offerings for new purchases of software. Read the full statement in English or German. SAP FOR ME INTRODUCTION VIDEO TUTORIAL AVAILABLE! SAP for Me will become the customers' single entry point for all support-related topics with a discontinuation of SAP ONE Support Launchpad in early 2023. Watch the introduction tutorial video and get to know SAP for Me. Find out how to get started and learn more about the Systems & Provisioning and Services & Support dashboards. SAP for Me enables you to find the information you need in one place. Visit the SAP Community to find out more about the new digital entry point and check out the latest information on the SAP Support Portal for Your Transition to SAP for Me. SAP for Me is made for you! HOT AND TRENDING CONTENT LIVE IN THE SAP SUPPORT PORTAL To follow-up from our previous external go-lives on SAP ONE Support Launchpad and support assistant we are now LIVE with Hot, Trending and Additional content for all products located in the SAP Support Portal. What does this mean for customers? Now when customers are on their product page, they will have real-time information on which SAP Knowledge Base Articles (KBA) and Notes are trending at that moment. They will also be able to see Hot KBAs/Notes for problems considered critical. See our blog for more information. SCHEDULES FOR MAINTENANCE DELIVERIES IS MOVING TO SAP FOR ME Schedules for Support Package Stack and SAP BusinessObjects Maintenance Schedule will now be transitioning to SAP for Me (S-user required) over the next couple of months. To ensure a smooth transition, the Schedules for Maintenance Deliveries and SAP for Me are running in parallel. Learn more in this blog. Previous Next GET STARTED WITH SUPPORT WELCOME TO SUPPORT! Outlined here are the communication channels, Real-Time Support tools and support resources available to you whenever you need our assistance. Mohammed Ajouz, Global Head of Product Support at SAP, personally welcomes you in this short video. Other resources: * Introduction to SAP Support Portal [video] * Visit the customer onboarding resource centers * SAP Support Portal FAQs Product Support Accreditation Enablement Program to make the best out of interactions with Product Support PS Accreditation What to do with new User ID Learn what you can access from your new SAP Support User (S-User) ID new S-user ID Get the most of SAP Support Get the most from your SAP Support with CIC Work with Customer Interaction Center Webcasts Find all upcoming and on-demand webcasts and conferences by categories Webcasts Events Find all upcoming virtual events Events Explore Real-Time Support Real-Time Support tools and offerings for your SAP Solution Real-Time Support Help with SAP Support Applications Get to know how you can get help for SAP Support Applications SAP Support Applications Provide Us Feedback on this Welcome Section SPOTLIGHT NEWS A TRIO FOR SUPPORT INNOVATION 7 DAYS AGO Andreas Heckmann discusses the innovative power of continuous updates, AI and machine learning, and real-time support. Learn more. UPWARD MOMENTUM BUILDS WITH DIGITALIZATION IN THE CHEMICALS INDUSTRY 2022-11-03 Many chemical companies rely on the SAP Advisory Services portfolio to help transform their operations and gain a competitive edge amid fast global changes. INDUSTRY INNOVATION: TURNING SUPPLY CHAINS INTO HOT SPOTS FOR MEANINGFUL CHANGE 2022-10-20 If industry practitioners, business and technology experts, thought leaders, and inspired problem-solvers collaborate toward a common goal, a better future can be possible for everyone. WHY THE FUTURE OF INNOVATION DEPENDS ON CLOUD APPLICATION SERVICES 2022-10-17 The stakes for innovation have never been higher. Learn how SAP Cloud Application Services help customers focus on innovation rather than operations. PROCUREMENT’S IMPACT RISES WITH THE EXPANDED EDITION OF SAP PREFERRED SUCCESS 2022-10-11 SAP Preferred Success for SAP Ariba solutions, expanded edition, helps to accelerate the procurement function’s digital transformation in the cloud. More... Spotlight News Archive Your browser does not support JavaScript. Some components may not be visible. RESOURCES SAP COMMUNITY * Register & Create your Profile * View Blogs * Find Questions & Answers * Find & Follow Tags * View SAP Wiki Pages Visit the SAP Community OTHER RESOURCES * Usability Program FAQ * Support Leadership * SAP Support Portal YouTube Playlist * Security Whitepapers SAP Support Portal Earns ASP Top Ten Support Websites Award SAP Wins Prestigious TSIA Star Award @sapsupporthelp #ASKCIC: Register today for our SAP Universal User ID webcast taking place on November 29th: "registration link"… https://t.co/hEMrDAybdF #ASKCIC: Register today for our SAP Universal User ID webcast taking place on November 29th: "registration link"… https://t.co/51mE3W50H8 #ASKCIC: Do you need help with an SAP training or certification? Don't worry, you can reach out to the SAP Training… https://t.co/sXOf0ho5o6 #ASKCIC How to get support from the SAP Business One team: SAP-B1-Hotline: https://t.co/DScApshIXl Support Launc… https://t.co/KArCR5d6Dz #ASKCIC: Want to know more about how to pay invoices using a credit card in SAP for Me? Learn more here:… https://t.co/xm5CsbOoj0 How is your experience with this page? FOLLOW * * * * * Terms of Use * Privacy * Copyright * Legal Disclosure * Trademark * My Trust Center * Contact Us * Cookie Preferences Cookie-Präferenzen