Submitted URL: http://support.crossover.com/
Effective URL: https://support.crossover.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api from CA — Scanned from CA

Summary

This website contacted 15 IPs in 2 countries across 13 domains to perform 69 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.crossover.com.
TLS certificate: Issued by R3 on September 8th 2023. Valid for: 3 months.
This is the only time support.crossover.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 11 104.16.51.111 13335 (CLOUDFLAR...)
13 104.18.70.113 13335 (CLOUDFLAR...)
19 104.18.72.113 13335 (CLOUDFLAR...)
1 151.101.194.217 54113 (FASTLY)
2 185.199.109.153 54113 (FASTLY)
1 104.18.10.207 13335 (CLOUDFLAR...)
2 142.251.167.95 15169 (GOOGLE)
2 104.17.25.14 13335 (CLOUDFLAR...)
5 52.217.110.244 16509 (AMAZON-02)
6 142.251.16.138 15169 (GOOGLE)
5 142.251.111.94 15169 (GOOGLE)
1 3.208.183.209 14618 (AMAZON-AES)
1 172.253.63.97 15169 (GOOGLE)
3 104.16.53.111 13335 (CLOUDFLAR...)
69 15
Apex Domain
Subdomains
Transfer
32 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2286
p18.zdassets.com — Cisco Umbrella Rank: 99298
theme.zdassets.com — Cisco Umbrella Rank: 10939
ekr.zdassets.com — Cisco Umbrella Rank: 2609
1 MB
10 crossover.com
support.crossover.com
15 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 49
21 KB
6 amazonaws.com
trilogy-cs-ai-zd-helper.s3.amazonaws.com
kpj2jxs8d4.execute-api.us-east-1.amazonaws.com
12 KB
5 gstatic.com
fonts.gstatic.com
105 KB
4 zendesk.com
central-supportdesk.zendesk.com
crossover-supportdesk.zendesk.com
6 KB
2 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 249
20 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 58
2 KB
2 github.io
trilogy-group.github.io
2 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 62
81 KB
1 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1134
7 KB
1 sentry-cdn.com
js.sentry-cdn.com — Cisco Umbrella Rank: 6409
2 KB
0 statuspage.io Failed
x9sk9vm1vc1w.statuspage.io Failed
69 13
Domain Requested by
16 theme.zdassets.com support.crossover.com
p18.zdassets.com
13 static.zdassets.com support.crossover.com
static.zdassets.com
10 support.crossover.com 4 redirects static.zdassets.com
support.crossover.com
6 www.google-analytics.com support.crossover.com
www.google-analytics.com
www.googletagmanager.com
5 fonts.gstatic.com fonts.googleapis.com
5 trilogy-cs-ai-zd-helper.s3.amazonaws.com support.crossover.com
3 crossover-supportdesk.zendesk.com static.zdassets.com
2 cdnjs.cloudflare.com support.crossover.com
2 fonts.googleapis.com support.crossover.com
2 trilogy-group.github.io support.crossover.com
2 p18.zdassets.com support.crossover.com
1 ekr.zdassets.com static.zdassets.com
1 www.googletagmanager.com www.google-analytics.com
1 kpj2jxs8d4.execute-api.us-east-1.amazonaws.com p18.zdassets.com
1 central-supportdesk.zendesk.com 1 redirects
1 maxcdn.bootstrapcdn.com support.crossover.com
1 js.sentry-cdn.com support.crossover.com
0 x9sk9vm1vc1w.statuspage.io Failed static.zdassets.com
69 18

This site contains links to these domains. Also see Links.

Domain
app.crossover.com
Subject Issuer Validity Valid
support.engineyard.com
R3
2023-09-08 -
2023-12-07
3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3
2022-11-10 -
2023-11-09
a year crt.sh
*.sentry-cdn.com
GlobalSign Atlas R3 DV TLS CA 2023 Q3
2023-08-01 -
2024-09-01
a year crt.sh
*.github.io
DigiCert TLS RSA SHA256 2020 CA1
2023-02-21 -
2024-03-20
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-12-30 -
2023-12-30
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01
2023-03-21 -
2023-12-19
9 months crt.sh
*.google-analytics.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-08-14 -
2023-11-06
3 months crt.sh
*.execute-api.us-east-1.amazonaws.com
Amazon RSA 2048 M01
2023-05-23 -
2024-06-20
a year crt.sh
crossover-supportdesk.zendesk.com
Cloudflare Inc ECC CA-3
2023-04-17 -
2024-04-16
a year crt.sh

This page contains 3 frames:

Primary Page: https://support.crossover.com/hc/en-us
Frame ID: 975FD89BB83CACBC1691C3A5504E1A0A
Requests: 61 HTTP requests in this frame

Frame: https://support.crossover.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: 481804DDF61BFF8246B446AB0B1ACF0B
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: D99260EACCEBA013DFC1A24D48D7700C
Requests: 6 HTTP requests in this frame

Screenshot

Page Title

Crossover Support

Page URL History Show full URLs

  1. http://support.crossover.com/ HTTP 301
    https://support.crossover.com/ HTTP 302
    https://support.crossover.com/hc HTTP 301
    https://support.crossover.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

69
Requests

94 %
HTTPS

0 %
IPv6

13
Domains

18
Subdomains

15
IPs

2
Countries

1377 kB
Transfer

3511 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support.crossover.com/ HTTP 301
    https://support.crossover.com/ HTTP 302
    https://support.crossover.com/hc HTTP 301
    https://support.crossover.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 31
  • https://central-supportdesk.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 55
  • https://support.crossover.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.crossover.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

69 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.crossover.com/hc/
Redirect Chain
  • http://support.crossover.com/
  • https://support.crossover.com/
  • https://support.crossover.com/hc
  • https://support.crossover.com/hc/en-us
19 KB
7 KB
Document
General
Full URL
https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4c5b63fd5b6c525618e2bd95b97c0b9115bfeea4dcf52e4b1e4a8ba7832a57fc
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
en-CA,en;q=0.9

Response headers

age
89
cache-control
max-age=0, public
cf-cache-status
HIT
cf-ray
803b74390f5339e4-YYZ
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 00:53:24 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
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server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
803b720c009939fb-YYZ
x-runtime
0.165068
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-zxcgf
x-zendesk-processed-host-header
support.crossover.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
803b7437dde139e4-YYZ
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 00:53:23 GMT
location
https://support.crossover.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=gsNPoYuyqxgRB4NKWdZICM%2BGXyKqPec4u8jwtkyI3YwYG0GOvfShlLLJxiPGmkjPkmb3vQ6l7TwVjm%2Fnz%2F0gOz21l8uZqpX3ou7JsvZ9hh4xbuGA3DrMYvT1pY%2FmTNqE5mCfyGO7UQ%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
x-frame-options
SAMEORIGIN
x-request-id
803b7437dde139e4-YYZ
x-runtime
0.044141
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-5454c477c8-xg6fb
x-zendesk-processed-host-header
support.crossover.com
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/
51 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 00:53:24 GMT
x-amz-version-id
2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
909MKP4PCMVMDGXP
age
126270
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
Yn3R8QBrJJo9IO9SgvirQUpsAQ4tM6gZF6Wzo6RPT7ZOjRI1AKhI7TbdlNRgWG5UNs7iMezCyG4=
last-modified
Thu, 06 Jul 2023 12:51:05 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=EVICP8lWrqD%2F4qzu9niJw%2Bvx9jvUFuGL5AeS4PgGjSe4dAVaKaZGi26N2LdsGA2K6apPpkDWBPmPwiMdY83LPW%2BBOww86Pf%2FcyVpH8wt%2FYAzWxVrEWOtWgyOzTKb4p%2BSa%2FM%2BX6Q%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803b7439c84d387e-YYZ
theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/
9 KB
3 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 00:53:24 GMT
x-amz-version-id
W7Sc8SftPb2qgWBAfs0VfUAc5abaMB73
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
8DEM0DGDPXMTM4KB
age
126271
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
ApM2Ai9fELPwv9IaXIzkTKnQyK2A5/9t1bD6ZBgZPw7FIG9jFmq8YvkUx5bMmk3LygDUnwyeA8Q=
last-modified
Mon, 27 Feb 2023 12:55:49 GMT
server
cloudflare
etag
W/"359c3fce9769020f14763e4e3615597d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=O4lh6q9OKzXwzQj4YRX%2Fcon90mj8gQnjqL54mv5SElh2lbUSkglbGU7cqPgT4gf8uO2sebTeL5SP2PWZ4VCgKgVh6T1oQ1D%2FdwqRT0ZDcN%2FdDIpcMgT0sIB2SsMAkdQI4l3sVNI%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803b7439c84e387e-YYZ
style.css
p18.zdassets.com/hc/theming_assets/2208048/360000605294/
275 KB
45 KB
Stylesheet
General
Full URL
https://p18.zdassets.com/hc/theming_assets/2208048/360000605294/style.css?digest=12422653154834
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ebddf867e44064e82be3540aff27434bb761047b2642667d466791afcdaf51ca
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 00:53:24 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
31383
x-zendesk-origin-server
help-center-unicorn-8b8d94d58-vtk2t
protocol
HTTP/1.1 always
x-request-id
7e4987ae5c5e44fb-FRA
x-ua-compatible
IE=edge
x-runtime
0.025754
server
cloudflare
etag
W/"ebddf867e44064e82be3540aff27434b"
vary
Accept-Encoding
report-to
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content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p18.zdassets.com
cf-ray
803b7439ce6837cf-YYZ
jquery-09d07e20ce042ef10e301661ad1f316c.js
static.zdassets.com/hc/assets/
90 KB
33 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 00:53:24 GMT
x-amz-version-id
lDLImadgZkOF2oXWJAttmEPdYZEwU2dg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
3JF9ZEVWEER1GJZT
age
126266
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
CloSvn+ACAffG8sZ7pgdjpxqU2QzD4b2Dpq4ij7kquk10Q0D2IEtuwgFHqK+IE1o+cx/beg3SLg=
last-modified
Fri, 17 Feb 2023 10:08:10 GMT
server
cloudflare
etag
W/"06821d0f1e25137c2297502c6ced525d"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=nWfVLI9WaKu6E%2BziFWS7a1%2BgsHIlT99lowIM%2BcU3OtoS0CKkS2wyUE93zJnXniYXZsZgPenSbLU6l3LkTeCNXEL9ASMG10hmiQHPUSzH4zuun8o6nbtEXplgex%2BqVdxuAERzDMQ%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
public, max-age=604800
cf-ray
803b7439c84f387e-YYZ
5ab86721d9c34c97b1f6860e648ed5c7.min.js
js.sentry-cdn.com/
2 KB
2 KB
Script
General
Full URL
https://js.sentry-cdn.com/5ab86721d9c34c97b1f6860e648ed5c7.min.js
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.194.217 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
be6480fa84d964ca32cdf04645ce9c4f693cb7199ee1bc8fd2a159d593fe8bd0
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theme.zdassets.com/theme_assets/2208048/
19 KB
3 KB
Stylesheet
General
Full URL
https://theme.zdassets.com/theme_assets/2208048/ffb8a25633c4ddeab81d1b1742ac2fd0b442a4c6.css
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 00:53:24 GMT
x-amz-version-id
CalnFhahW7L4W5DjN2uZ.8cCK4Cfmg8O
via
1.1 20ebec22e4be2753f048f31dfe94e426.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-cf-pop
DEN52-C1
age
25179
x-amz-server-side-encryption
AES256
content-encoding
br
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
last-modified
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server
cloudflare
etag
W/"6b7fb2ee130535419a67afb198f41c2b"
access-control-max-age
86400
access-control-allow-methods
HEAD, GET
content-type
text/css
access-control-allow-origin
*
report-to
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cache-control
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vary
Accept-Encoding,Access-Control-Request-Headers,Access-Control-Request-Method
cf-ray
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x-amz-cf-id
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helper.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
531 B
1 KB
Script
General
Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/helper.js
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.110.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.crossover.com/
Origin
https://support.crossover.com
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 00:53:26 GMT
Last-Modified
Thu, 08 Jun 2023 13:04:41 GMT
Server
AmazonS3
x-amz-request-id
315K0CVPQQVQT5XT
ETag
"3641430df64e985c70b9b6b9a68d5237"
x-amz-server-side-encryption
AES256
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3000
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GET
Access-Control-Allow-Origin
*
Access-Control-Expose-Headers
x-amz-server-side-encryption, x-amz-request-id, x-amz-id-2
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Accept-Ranges
bytes
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531
x-amz-id-2
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generic-contact.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
5 KB
6 KB
Script
General
Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/generic-contact.js
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.110.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.crossover.com/
Origin
https://support.crossover.com
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 00:53:26 GMT
Last-Modified
Tue, 01 Aug 2023 19:28:52 GMT
Server
AmazonS3
x-amz-request-id
315RHVAB4X8G7N4B
ETag
"abaf2e933784d120def8b7ebfa6e5fff"
x-amz-server-side-encryption
AES256
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3000
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Access-Control-Allow-Methods
GET
Access-Control-Allow-Origin
*
Access-Control-Expose-Headers
x-amz-server-side-encryption, x-amz-request-id, x-amz-id-2
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Accept-Ranges
bytes
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x-amz-id-2
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add-forethought.css
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
116 B
774 B
Stylesheet
General
Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.css
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.110.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.crossover.com/
Origin
https://support.crossover.com
accept-language
en-CA,en;q=0.9
User-Agent
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Response headers

Date
Sat, 09 Sep 2023 00:53:26 GMT
Last-Modified
Wed, 12 Jul 2023 13:18:38 GMT
Server
AmazonS3
x-amz-request-id
315WA9DXK8KZ8MDA
ETag
"d6cb3ddec5bc2fd1efcce092b4dfd916"
x-amz-server-side-encryption
AES256
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GET
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*
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add-forethought.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
1 KB
2 KB
Script
General
Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-forethought.js
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.110.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.crossover.com/
Origin
https://support.crossover.com
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 00:53:26 GMT
Last-Modified
Wed, 12 Jul 2023 15:39:17 GMT
Server
AmazonS3
x-amz-request-id
315V987BFWA3HVXY
ETag
"1de01ddb0c5f5dd27975ddde907b98c0"
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*
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x-amz-id-2
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add-itar-chat.js
trilogy-cs-ai-zd-helper.s3.amazonaws.com/
1 KB
2 KB
Script
General
Full URL
https://trilogy-cs-ai-zd-helper.s3.amazonaws.com/add-itar-chat.js
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.110.244 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1-w.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.crossover.com/
Origin
https://support.crossover.com
accept-language
en-CA,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

Date
Sat, 09 Sep 2023 00:53:26 GMT
Last-Modified
Wed, 14 Jun 2023 16:21:30 GMT
Server
AmazonS3
x-amz-request-id
315V2TNNKYZFTSXQ
ETag
"e88e1c71fd95711d8e0a39a0b1e0da91"
x-amz-server-side-encryption
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GET
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*
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1211
x-amz-id-2
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script.js
p18.zdassets.com/hc/theming_assets/2208048/360000605294/
46 KB
13 KB
Script
General
Full URL
https://p18.zdassets.com/hc/theming_assets/2208048/360000605294/script.js?digest=12422653154834
Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-CA,en;q=0.9
Referer
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User-Agent
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Response headers

date
Sat, 09 Sep 2023 00:53:24 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
36563
x-zendesk-origin-server
help-center-unicorn-8b8d94d58-vtk2t
protocol
HTTP/1.1 always
x-request-id
7e4987ae6c7044fb-FRA
x-ua-compatible
IE=edge
x-runtime
0.019591
server
cloudflare
etag
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vary
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report-to
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12 KB
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General
Full URL
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Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
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Response headers

date
Sat, 09 Sep 2023 00:53:25 GMT
x-amz-version-id
Bcdt371UEhrdHWeAwTWQn3MAA6VZVkTq
via
1.1 d9804bd4189c9a1de7c5ec6fce622620.cloudfront.net (CloudFront)
cf-cache-status
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strict-transport-security
max-age=0
x-amz-cf-pop
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age
34275
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AES256
x-cache
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x-amz-replication-status
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content-length
11564
last-modified
Tue, 23 Nov 2021 09:14:25 GMT
server
cloudflare
etag
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access-control-max-age
86400
access-control-allow-methods
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content-type
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access-control-allow-origin
*
report-to
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Full URL
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Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
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Response headers

date
Sat, 09 Sep 2023 00:53:25 GMT
x-amz-version-id
7sbdW3aNnuYwt1Ij2Doj7qVnY3iSn0x.
via
1.1 598c23554dacca801924330b5488d0de.cloudfront.net (CloudFront)
cf-cache-status
HIT
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strict-transport-security
max-age=0
x-amz-cf-pop
ORD56-P2
age
34275
x-amz-server-side-encryption
AES256
content-encoding
br
x-cache
Miss from cloudfront
x-amz-replication-status
COMPLETED
last-modified
Wed, 22 Aug 2018 15:23:28 GMT
server
cloudflare
etag
W/"0d74dd865eb0f732bfd13c228b610b6f"
access-control-max-age
86400
access-control-allow-methods
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content-type
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access-control-allow-origin
*
report-to
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Requested by
Host: support.crossover.com
URL: https://support.crossover.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-CA,en;q=0.9
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 00:53:25 GMT
x-amz-version-id
Di9zeoUbtRjXPZg2LfR0rIW4rRxGe_VI
via
1.1 141b2a0bfdcf3225afbe04affb901120.cloudfront.net (CloudFront)
cf-cache-status
HIT
nel
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strict-transport-security
max-age=0
x-amz-cf-pop
YUL62-P2
age
34269
x-amz-server-side-encryption
AES256
content-encoding
br
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
last-modified
Wed, 22 Aug 2018 15:23:35 GMT
server
cloudflare
etag
W/"6153c3c48290039299eb58bd1b1267ba"
access-control-max-age
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access-control-allow-methods
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content-type
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access-control-allow-origin
*
report-to
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5 KB
3 KB
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Full URL
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H2
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server
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Requested by
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H2
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Response headers

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x-amz-version-id
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Protocol
H2
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104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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x-amz-version-id
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H2
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x-amz-version-id
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Full URL
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Requested by
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URL: https://support.crossover.com/hc/en-us
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Response headers

date
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x-amz-version-id
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server
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URL: https://support.crossover.com/hc/en-us
Protocol
H2
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TLS 1.3, , AES_128_GCM
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104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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x-amz-version-id
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last-modified
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server
cloudflare
etag
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H2
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202 KB
51 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-sdk-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
en-CA,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
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x-amz-version-id
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content-encoding
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cf-cache-status
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strict-transport-security
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last-modified
Thu, 24 Aug 2023 03:39:36 GMT
server
cloudflare
etag
W/"a3208a9957c2dcf9612763d1d3138069"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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expires
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web-widget-chat-incoming-message-notification-4b22769.js
static.zdassets.com/web_widget/classic/latest/ Frame D992
236 B
614 B
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-chat-incoming-message-notification-4b22769.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
en-CA,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
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x-amz-version-id
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content-encoding
br
cf-cache-status
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strict-transport-security
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x-amz-request-id
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last-modified
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server
cloudflare
etag
W/"77bb07ca171e3ff2b72a7dafa7822bc8"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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expires
Fri, 23 Aug 2024 03:39:35 GMT
fda6cd35495c75f83508d9d2e77ee33d.mp3
static.zdassets.com/web_widget/classic/latest/ Frame D992
19 KB
20 KB
Media
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/fda6cd35495c75f83508d9d2e77ee33d.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
Accept-Encoding
identity;q=1, *;q=0
accept-language
en-CA,en;q=0.9
User-Agent
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Range
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Response headers

date
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x-amz-version-id
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cf-cache-status
HIT
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strict-transport-security
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x-amz-request-id
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age
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x-amz-replication-status
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last-modified
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server
cloudflare
etag
"f11ce9e8f40a392830217253fe75d6de"
vary
Accept-Encoding
report-to
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cache-control
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cf-ray
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expires
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collect
www.google-analytics.com/g/
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17 B
Ping
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-E71RZ9THF9&cx=c&_slc=1
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.251.16.138 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
bl-in-f138.1e100.net
Software
Golfe2 /
Resource Hash
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Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 09 Sep 2023 00:53:33 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://support.crossover.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
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expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j101&a=428145918&t=event&_s=3&dl=https%3A%2F%2Fsupport.crossover.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Crossover%20Support&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Home%20Page%20-%20time%20spent&ea=active%20for%205%20seconds&el=&ev=5&_u=KEBAAEABAAAAACAAI~&jid=&gjid=&cid=400402162.1694220806&tid=UA-135517637-25&_gid=1901491790.1694220806&cd1=anonymous&cd2=ev_time_home_page&cd3=https%3A%2F%2Fsupport.crossover.com%2Fhc%2Fen-us&cd6=&cd10=0&cd13=1&cm1=5&z=1501703226
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
142.251.16.138 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
bl-in-f138.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
en-CA,en;q=0.9
Referer
https://support.crossover.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 08 Sep 2023 12:31:01 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
44552
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
x9sk9vm1vc1w.statuspage.io
URL
https://x9sk9vm1vc1w.statuspage.io/api/v2/status.json

Verdicts & Comments Add Verdict or Comment

83 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| documentPictureInPicture function| $ function| jQuery string| GoogleAnalyticsObject function| ga object| Sentry undefined| ranOnce object| SPECIAL_ARTICLES_IDS_TRACK function| trackArticlePage function| trackHomePage function| trackCategoryPage function| trackSectionPage function| trackNewRequestPage function| trackRequestPage function| trackSearchResultPage function| setTimeTracking boolean| DEBUG_STORAGE string| TIME_TRACK_ACTOR string| TRACK_ORIGINAL_URL undefined| TRACK_ORIGINAL_URL_PARAMS string| TRACK_PREVIOUS_ORIGINAL_URL undefined| TRACK_PREVIOUS_ORIGINAL_URL_PARAMS function| generateCustomDimesionObject number| SESSION_TIMEOUT function| getStoredObject function| setStoredObject object| TimeMe string| CSAI_AQT_VERSION boolean| DEBUG_TIME_STORAGE number| HOURS_TIMEOUT number| SESSION_TIMESTORAGE_TIMEOUT number| timeTrackInterval number| timeTrackEventCount string| currentUrl function| getUrlParamSearchPage boolean| isArticlePage boolean| isNewRequest boolean| isSearchPage function| getStoredTimeObject function| setStoredTimeObject function| timeTrackFunction function| trackUserSpentTime function| getFormattedTrackerText function| setFormattedTextInField function| hideField function| includeHTML function| loadFile function| waitForWidgetPart function| makeWidgetBig function| disableCard function| changeRequestPageLinks function| loadLiveChat function| loadForethoughtCard function| hcAdjustments function| addForethoughtWidget function| captureItarCustomer function| addITARtoChatListener object| Modernizr object| I18N object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| dataLayer object| google_tag_manager object| Zendesk object| HelpCenter function| moment object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| jQuery19107364503505301123 object| storedObject object| zEWebpackACJsonp number| agents_online boolean| zEACLoaded function| $zopim object| categorySectionObject

11 Cookies

Domain/Path Name / Value
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Value: 127f3b899185d0cb51bcddd8decbb6cf34150c7c-1694220803
.crossover.com/ Name: _ga
Value: GA1.2.400402162.1694220806
.crossover.com/ Name: _gid
Value: GA1.2.1901491790.1694220806
.crossover.com/ Name: _gat
Value: 1
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Value: cd08c13b91c04d7eaa7a0dcbb600c92b371ba27b-1694220808
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Value: GS1.2.1694220806.1.1.1694220808.0.0.0
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Value: xaODCxNA0tT44nhjS_HqRJvX7K_5xRU1ZXGoRlOfYCc-1694220808-0-1-46c6d593.8d240b44.11c78a73-0.2.1694220808
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support.crossover.com/ Name: _zendesk_cookie
Value: BAhJIhl7ImRldmljZV90b2tlbnMiOnt9fQY6BkVU--0bf2100788cb010d0183feca16aaf88ccaf719ca
.crossover.com/ Name: __zlcmid
Value: 1Hlm6lmjzMsnQ6l

2 Console Messages

Source Level URL
Text
javascript error URL: https://support.crossover.com/hc/en-us
Message:
Access to XMLHttpRequest at 'https://x9sk9vm1vc1w.statuspage.io/api/v2/status.json' from origin 'https://support.crossover.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://x9sk9vm1vc1w.statuspage.io/api/v2/status.json
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

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crossover-supportdesk.zendesk.com
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p18.zdassets.com
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theme.zdassets.com
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