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support.im.tools Open in urlscan Pro
146.71.124.42  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.im.tools/
Submission: On September 29 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 12 HTTP transactions. The main IP is 146.71.124.42, located in Los Angeles, United States and belongs to GORILLASERVERS, US. The main domain is support.im.tools.
TLS certificate: Issued by Let's Encrypt Authority X3 on September 29th 2020. Valid for: 3 months.
This is the only time support.im.tools was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
12 146.71.124.42 53850 (GORILLASE...)
12 1
Apex Domain
Subdomains		 Transfer
12 im.tools
support.im.tools
254 KB
12 1
Domain Requested by
12 support.im.tools support.im.tools
12 1

This site contains links to these domains. Also see Links.

Domain
www.kayako.com
support.kayako.com
Subject Issuer Validity Valid
support.im.tools
Let's Encrypt Authority X3		 2020-09-29 -
2020-12-28		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.im.tools/
Frame ID: 5242F28EE9F49E7B5A716C2D65B78AAA
Requests: 12 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^/-])|(?:^|\b)HTTPD)/i

Page Statistics

12
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

254 kB
Transfer

847 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set /
support.im.tools/ 		13 KB
14 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
f630cd53df765b07e80eb41f73f01bb1468a7cbf7305ce3e8e45377f8482c16e

Request headers

Host
support.im.tools
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:01 GMT
Server
Apache
Set-Cookie
SWIFT_client=%7B%22templategroupid%22%3A%221%22%7D; expires=Tue, 06-Oct-2020 01:57:01 GMT; Max-Age=604800; path=/; httponly SWIFT_sessionid40=c0wzjqhraqp1cqjrqyhm4qlms7gmtqng; path=/; httponly
Keep-Alive
timeout=5, max=100
Connection
Keep-Alive
Transfer-Encoding
chunked
Content-Type
text/html; charset=UTF-8
index.php
support.im.tools/ 		124 KB
21 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.im.tools/index.php?/Core/Default/Compressor/css
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
7e7e6a0be52da07ef7aba01868c83196b8c07ad1d4bcc296931156d9e4d36c53

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:01 GMT
Content-Encoding
gzip
Server
Apache
Transfer-Encoding
chunked
Content-Type
text/css;charset=UTF-8
Cache-Control
max-age=3600, must-revalidate
Connection
Keep-Alive
Keep-Alive
timeout=5, max=99
Expires
Wed, 30 Sep 2020 01:57:01 GMT
index.php
support.im.tools/ 		693 KB
201 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.im.tools/index.php?/Core/Default/Compressor/js
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
039ebbf0704c65b19009952aedcc6f8efb4cc0274731cd313498529d94fcbed8

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:01 GMT
Content-Encoding
gzip
Server
Apache
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
Cache-Control
max-age=3600, must-revalidate
Connection
Keep-Alive
Keep-Alive
timeout=5, max=98
Expires
Wed, 30 Sep 2020 01:57:01 GMT
file_1xq109ypirmwga1.png
support.im.tools/__swift/files/ 		14 KB
14 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.im.tools/__swift/files/file_1xq109ypirmwga1.png
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
942a6f8ccf0b33bb383e0f16f41f33f1b178b7cb60b15da7a0a1ab9b75f465f0

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:01 GMT
Last-Modified
Wed, 24 Apr 2019 21:58:36 GMT
Server
Apache
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
14064
icon_rss.png
support.im.tools/__swift/themes/client/images/ 		632 B
873 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.im.tools/__swift/themes/client/images/icon_rss.png
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
a8aaffb21363b786d2dceb44f724f66f2b3d5efcde50d59ed3e29ef5cced1e58

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:01 GMT
Last-Modified
Mon, 27 Jul 2015 12:43:00 GMT
Server
Apache
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
632
icon_widget_register.png
support.im.tools/__swift/themes/client/images/ 		532 B
773 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.im.tools/__swift/themes/client/images/icon_widget_register.png
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
261581a0fcef7ccc167f0990f284fb856c68b549f23b8a344a2d1434ec65bc7b

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:02 GMT
Last-Modified
Mon, 27 Jul 2015 12:43:00 GMT
Server
Apache
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
532
icon_widget_submitticket.png
support.im.tools/__swift/themes/client/images/ 		726 B
967 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.im.tools/__swift/themes/client/images/icon_widget_submitticket.png
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
61be8251f55af3fe425915182fa434c9f2f289d028412d66b5d3345474c11712

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:02 GMT
Last-Modified
Mon, 27 Jul 2015 12:43:00 GMT
Server
Apache
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
726
icon_widget_knowledgebase.png
support.im.tools/__swift/themes/client/images/ 		768 B
1010 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.im.tools/__swift/themes/client/images/icon_widget_knowledgebase.png
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
716e4f6e8d86c0c1d8a12b66c57a570ca070207dddb2c4da38514f4a31010d6c

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:02 GMT
Last-Modified
Mon, 27 Jul 2015 12:43:00 GMT
Server
Apache
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
768
icon_widget_news.png
support.im.tools/__swift/themes/client/images/ 		470 B
712 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.im.tools/__swift/themes/client/images/icon_widget_news.png
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
8fff79eae9b8f9fbb7594c1a55ef3c4b6f6dac86f63f1caa5f55cd2267e70291

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:02 GMT
Last-Modified
Mon, 27 Jul 2015 12:43:00 GMT
Server
Apache
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
470
icon_widget_troubleshooter.png
support.im.tools/__swift/themes/client/images/ 		349 B
590 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.im.tools/__swift/themes/client/images/icon_widget_troubleshooter.png
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
a9b54160a84ed490cc772b4826a8ec620a544869f49d41bee68e4eddf3bb8dfc

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:02 GMT
Last-Modified
Mon, 27 Jul 2015 12:43:00 GMT
Server
Apache
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
349
index.php
support.im.tools/cron/ 		0
169 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.im.tools/cron/index.php?/Base/CronManager/Execute
Requested by
Host: support.im.tools
URL: https://support.im.tools/index.php?/Core/Default/Compressor/js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
*/*
Referer
https://support.im.tools/
X-Requested-With
XMLHttpRequest
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:02 GMT
Server
Apache
Connection
close
Content-Length
0
Content-Type
text/html; charset=UTF-8
index.php
support.im.tools/visitor/ 		0
0 		Script
General
Check archive.org
Download Go to
Full URL
https://support.im.tools/visitor/index.php?/LiveChat/HTML/HTMLButtonBase
Requested by
Host: support.im.tools
URL: https://support.im.tools/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
146.71.124.42 Los Angeles, United States, ASN53850 (GORILLASERVERS, US),
Reverse DNS
macdonald.mysecureservers.com
Software
Apache /
Resource Hash

Request headers

Referer
https://support.im.tools/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Tue, 29 Sep 2020 01:57:02 GMT
Server
Apache
Connection
close
Content-Length
0
Content-Type
text/html; charset=UTF-8

Verdicts & Comments Add Verdict or Comment

67 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| trustedTypes string| _themePath string| _swiftPath string| _baseName object| datePickerDefaults object| allUIMenus function| FGMenu function| sortBigToSmall function| getScrollTop function| getScrollLeft function| getWindowHeight function| getWindowWidth function| fitHorizontal function| fitVertical function| SWIFT_PopupDestroyAll function| SWIFT_PopupHoverOut string| _irsContents function| ToggleTicketSubDepartments function| StartIRS function| ArticleHelpful function| ArticleNotHelpful function| MoveCommentReply function| ActivateLoginTab function| ActivateSubscribeTab function| LanguageSwitch function| RenderCustomfields object| RecaptchaOptions function| ResetLabel function| Redirect function| AddProfileEmail function| AddTicketFile function| PopupSmallWindow function| QuoteTicketPost function| GetRandom function| LinkedSelectChanged function| ClearDateField function| ClearFunctionQueue function| QueueFunction function| TriggerRating function| PreventClickJacking function| PreventDoubleClicking function| initMobileNav function| $ function| jQuery function| DP_jQuery_1601344622126 function| _ object| Backbone object| html5 object| Modernizr function| yepnope object| SWIFT function| styleit function| opera_contains_border_radius function| makeInt object| BROWSER object| jQuery172026382667217606826 object| _uiOnParseCallbacks object| swiftscriptelemnc2v4biell number| swiftrandom string| swiftuniqueid string| swifttagurlnc2v4biell number| _i number| _len function| callback string| appName string| controllerName string| actionName

2 Cookies

Domain/Path Name / Value
support.im.tools/ Name: SWIFT_sessionid40
Value: c0wzjqhraqp1cqjrqyhm4qlms7gmtqng
support.im.tools/ Name: SWIFT_client
Value: %7B%22templategroupid%22%3A%221%22%7D