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Submitted URL: http://url5388.citrix.com/ls/click?upn=rCRdcJOZgSHj-2FAs4tLQZCyVBcRPV7bqOlaEQ-2F4dPr-2BREejqY-2BHssSRnPilGP0CRmCAtJH2TgPEY...
Effective URL: https://support.citrix.com/article/CTX559517/sharefile-storagezones-controller-security-update-for-cve202324489
Submission: On September 15 via manual from GR — Scanned from DE
Effective URL: https://support.citrix.com/article/CTX559517/sharefile-storagezones-controller-security-update-for-cve202324489
Submission: On September 15 via manual from GR — Scanned from DE
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Diese Website verwendet Cookies und verwandte Technologien, wie in unserer Datenschutzrichtlinie beschrieben, für Zwecke, die den Betrieb der Website, Analysen, eine verbesserte Benutzererfahrung oder Werbung umfassen können. Sie können sich dafür entscheiden, unserer Verwendung dieser Technologien zuzustimmen oder Ihre eigenen Einstellungen vornehmen. Einstellungen verwalten Akzeptieren Alle Ablehnen * * Contact Support * PRODUCT ISSUES * Open or view cases * Chat live * Site feedback * Need more help? * SIGN IN * My Citrix account * Citrix Cloud * Citrix Cloud Government * My support alerts * RSS feeds * Sign in CUSTOMERS WHO VIEWED THIS ARTICLE ALSO VIEWED HOW TO CHECK THE STORAGE ZONE CONTROLLER VERSION CITRIX SHAREFILE STORAGE ZONES CONTROLLER SECURITY UPDATE FAQ: SHAREFILE STORAGE ZONE CONTROLLER UPGRADES CTX559517 SHAREFILE STORAGEZONES CONTROLLER SECURITY UPDATE FOR CVE-2023-24489 Security Bulletin | Severity: Critical | 9 found this helpful | Created: 13 Jun 2023 | Modified: 17 Aug 2023 | Status: Final APPLICABLE PRODUCTS * ShareFile * Citrix Content Collaboration DESCRIPTION OF PROBLEM A vulnerability has been discovered in the customer-managed ShareFile storage zones controller which, if exploited, could allow an unauthenticated attacker to remotely compromise the customer-managed ShareFile storage zones controller. This vulnerability affects all currently supported versions of customer-managed ShareFile storage zones controller before version 5.11.24. This bulletin only applies to customer-managed ShareFile storage zones controllers. Customers using ShareFile-managed storage zones in the cloud do not need to take any action. The issue has been given the following identifier: CVE ID Affected Products Description Pre-requisites CWE CVSS CVE-2023-24489 Citrix Content Collaboration Improper resource control allows unauthenticated remote compromise Network access to the ShareFile storage zones controller CWE-284 9,1 -------------------------------------------------------------------------------- WHAT CUSTOMERS SHOULD DO This issue has been addressed in the following versions of the customer-managed ShareFile storage zones controller: * ShareFile storage zones controller 5.11.24 and later versions Customers are required to upgrade to the fixed version. The latest version of ShareFile storage zones controller is available from the following location: https://www.citrix.com/downloads/sharefile/product-software/sharefile-storagezones-controller-511.html Instructions for upgrading the Storage Zones Controller are here: https://docs.sharefile.com/en-us/storage-zones-controller/5-0/upgrade.html All customer-managed ShareFile storage zones controllers versions prior to the latest version 5.11.24 have been blocked to protect our customers. Customers will be able to reinstate the storage zones controller once the update to 5.11.24 is applied. Customers should shut down any machine that was running an affected version of the storage zones controller software. -------------------------------------------------------------------------------- ACKNOWLEDGEMENTS ShareFile thanks Dylan Pindur of Assetnote for working with us to protect ShareFile customers. -------------------------------------------------------------------------------- WHAT CITRIX IS DOING Citrix is notifying customers and channel partners about this potential security issue through the publication of this security bulletin on the Citrix Knowledge Center at https://support.citrix.com/securitybulletins. -------------------------------------------------------------------------------- OBTAINING SUPPORT ON THIS ISSUE If you require technical assistance with this issue, please contact Citrix Technical Support. Contact details for Citrix Technical Support are available at https://www.citrix.com/support/open-a-support-case. -------------------------------------------------------------------------------- SUBSCRIBE TO RECEIVE ALERTS Citrix strongly recommends that all customers subscribe to receive alerts when a Citrix security bulletin is created or modified at https://support.citrix.com/user/alerts. -------------------------------------------------------------------------------- REPORTING SECURITY VULNERABILITIES TO CITRIX Citrix welcomes input regarding the security of its products and considers any and all potential vulnerabilities seriously. For details on our vulnerability response process and guidance on how to report security-related issues to Citrix, please see the following webpage: https://www.citrix.com/about/trust-center/vulnerability-process.html. -------------------------------------------------------------------------------- DISCLAIMER This document is provided on an "as is" basis and does not imply any kind of guarantee or warranty, including the warranties of merchantability or fitness for a particular use. Your use of the information on the document is at your own risk. Citrix reserves the right to change or update this document at any time. Customers are therefore recommended to always view the latest version of this document directly from the Citrix Knowledge Center. -------------------------------------------------------------------------------- CHANGELOG 2023-06-13 T 15:30:00Z CSAF Update 2023-06-13 T 12:30:00Z Initial Publication 2023-08-17 T 20:30:00Z Update recommendations to customers to include shutting down affected systems -------------------------------------------------------------------------------- Was this page helpful? Please provide article feedback. NEED MORE HELP? Product issues Open or view cases Chat live LICENSING, RENEWAL, OR GENERAL ACCOUNT ISSUES Select a region * Americas * Asia Pacific * Europe, Middle East, Africa * Japan Go Other support options Citrix Product Documentation Citrix Discussions View Support numbers How can we improve? Site feedback Share this page * * * * Privacy & Terms Cookie Preferences © 1999-2023 Citrix Systems, Inc. All rights reserved. Live chat:Start Chat