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CUSTOMERS WHO VIEWED THIS ARTICLE ALSO VIEWED

HOW TO CHECK THE STORAGE ZONE CONTROLLER VERSION

CITRIX SHAREFILE STORAGE ZONES CONTROLLER SECURITY UPDATE

FAQ: SHAREFILE STORAGE ZONE CONTROLLER UPGRADES


CTX559517


SHAREFILE STORAGEZONES CONTROLLER SECURITY UPDATE FOR CVE-2023-24489

Security Bulletin | Severity: Critical | 9 found this helpful | Created: 13 Jun
2023 | Modified: 17 Aug 2023 | Status: Final



APPLICABLE PRODUCTS

 * ShareFile
 * Citrix Content Collaboration


DESCRIPTION OF PROBLEM

A vulnerability has been discovered in the customer-managed ShareFile storage
zones controller which, if exploited, could allow an unauthenticated attacker to
remotely compromise the customer-managed ShareFile storage zones controller.

This vulnerability affects all currently supported versions of customer-managed
ShareFile storage zones controller before version 5.11.24.

This bulletin only applies to customer-managed ShareFile storage zones
controllers. Customers using ShareFile-managed storage zones in the cloud do not
need to take any action.

The issue has been given the following identifier: 

CVE ID Affected Products Description Pre-requisites CWE CVSS CVE-2023-24489
Citrix Content Collaboration Improper resource control allows unauthenticated
remote compromise Network access to the ShareFile storage zones controller
CWE-284 9,1

--------------------------------------------------------------------------------


WHAT CUSTOMERS SHOULD DO

This issue has been addressed in the following versions of the customer-managed
ShareFile storage zones controller:

 * ShareFile storage zones controller 5.11.24 and later versions

Customers are required to upgrade to the fixed version.  

The latest version of ShareFile storage zones controller is available from the
following location:

https://www.citrix.com/downloads/sharefile/product-software/sharefile-storagezones-controller-511.html

Instructions for upgrading the Storage Zones Controller are here:

https://docs.sharefile.com/en-us/storage-zones-controller/5-0/upgrade.html

All customer-managed ShareFile storage zones controllers versions prior to the
latest version 5.11.24 have been blocked to protect our customers. Customers
will be able to reinstate the storage zones controller once the update to
5.11.24 is applied.

Customers should shut down any machine that was running an affected version of
the storage zones controller software.

--------------------------------------------------------------------------------


ACKNOWLEDGEMENTS

ShareFile thanks Dylan Pindur of Assetnote for working with us to protect
ShareFile customers.

--------------------------------------------------------------------------------


WHAT CITRIX IS DOING

Citrix is notifying customers and channel partners about this potential security
issue through the publication of this security bulletin on the Citrix Knowledge
Center at https://support.citrix.com/securitybulletins.

--------------------------------------------------------------------------------


OBTAINING SUPPORT ON THIS ISSUE

If you require technical assistance with this issue, please contact Citrix
Technical Support. Contact details for Citrix Technical Support are available at
https://www.citrix.com/support/open-a-support-case.

--------------------------------------------------------------------------------


SUBSCRIBE TO RECEIVE ALERTS

Citrix strongly recommends that all customers subscribe to receive alerts when a
Citrix security bulletin is created or modified at
https://support.citrix.com/user/alerts.

--------------------------------------------------------------------------------


REPORTING SECURITY VULNERABILITIES TO CITRIX

Citrix welcomes input regarding the security of its products and considers any
and all potential vulnerabilities seriously. For details on our vulnerability
response process and guidance on how to report security-related issues to
Citrix, please see the following webpage:
https://www.citrix.com/about/trust-center/vulnerability-process.html.

--------------------------------------------------------------------------------


DISCLAIMER

This document is provided on an "as is" basis and does not imply any kind of
guarantee or warranty, including the warranties of merchantability or fitness
for a particular use. Your use of the information on the document is at your own
risk. Citrix reserves the right to change or update this document at any time.
Customers are therefore recommended to always view the latest version of this
document directly from the Citrix Knowledge Center.

--------------------------------------------------------------------------------


CHANGELOG

2023-06-13 T 15:30:00Z CSAF Update 2023-06-13 T 12:30:00Z Initial Publication
2023-08-17 T 20:30:00Z Update recommendations to customers to include shutting
down affected systems

--------------------------------------------------------------------------------


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