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Home News Expanding Walmart’s Market Fulfillment Center Capabilities Through
Automation 


EXPANDING WALMART’S MARKET FULFILLMENT CENTER CAPABILITIES THROUGH AUTOMATION 

By David Guggina, Senior Vice President of Innovation and Automation, Walmart
U.S.

Oct. 6, 2022

2 Min. Read
Innovation
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We are committed to exceeding customers’ expectations and serving them in new
ways, whether it’s in a store, curbside or at their homes. For years, we have
been making big investments in technology and infrastructure across our supply
chain to test and learn where we can make the biggest difference in fulfilling
customer orders. In recent years, we’ve announced investments in technology for
our regional distribution centers and next-generation fulfillment centers. Our
market fulfillment centers, or MFCs, are a continuation of these efforts.

Today, we are announcing a step forward in the evolution of our supply chain and
MFCs. I’m pleased to announce that Walmart has agreed to acquire Alert
Innovation, a robotics automation company that develops material-handling
technology for automating order fulfillment in retail supply chains. Walmart has
been working with Alert to customize technology for our MFCs since 2016. Further
investing in this technology will enable us to leverage our store footprint –
4,700 stores located within 10 miles of 90% of the U.S. population – for storage
and fulfillment. For customers, this means orders can be fulfilled quickly and
conveniently through pickup and delivery, giving them the items they want, when
and where they want them. This system also enhances the experience for
associates, who are integral to helping us perfect the system. 

In late 2019, we began piloting our first MFC in Salem, New Hampshire, using bot
technology from Alert specifically built for Walmart. The bot technology is
notable within the industry, due to its fully autonomous bots that store,
retrieve and dispense orders by moving horizontally, laterally and vertically
across three temperature zones without any lifts or conveyors. This provides
fewer space constraints inside the MFC and eliminates the need to pause the
entire system for bot maintenance.

6 Steps for Grocery Pickup


Bringing the best of Alert’s technology and capabilities in-house will enable us
to reach customers quicker by deploying MFCs with greater speed, providing both
an unmatched shopping experience and a competitive advantage in omnichannel
fulfillment. This is part of our broader goal to introduce the next generation
of fulfillment centers and continue to transform our already world-class supply
chain. 

We are looking forward to welcoming the Alert Innovation team to Walmart and
scaling their capabilities. Bringing their expertise to Walmart will help us
accelerate our MFC strategy and further strengthen our deep bench of technology
and engineering talent. Looking ahead, we will continue to modernize our supply
chain operations through investments in robotics and automation in our stores
and distribution and fulfillment centers, creating exciting new experiences for
customers that are unique to Walmart.



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