event.zendesk.com Open in urlscan Pro
151.101.194.133  Public Scan

Submitted URL: https://u18090831.ct.sendgrid.net/ls/click?upn=GklQRj9MruWPU1n4NB5YPICgkkjChNqpHiaqPjCYwNRev-2BcxuwOE8NGbXITw8bVtBalmvVn9FLeBqUHH-...
Effective URL: https://event.zendesk.com/zendeskonairlatam2023/MIT/?utm_source=latam_MIT&utm_medium=3rdparty&utm_campaign=optimiza-tu-est...
Submission: On June 06 via manual from IN — Scanned from DE

Form analysis 2 forms found in the DOM

<form novalidate="" aria-atomic="true">
  <div data-qa="FormHeadline" font-size="20" color="rgb(0, 0, 0)" role="heading" aria-level="2" class="sc-kHWWYL aXas"><span class="sc-hiKfDv dRsyqq">
      <p>Registrarse ahora</p>
    </span></div>
  <div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-First Name" data-field-name="First Name"><label id="label-2" for="field-1" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Nombre <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-3" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Escribe tu nombre</span><input id="field-1" aria-labelledby="label-2" aria-describedby="described-by-3" class="SuiTextInput-input"
                  name="17157189" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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        </div>
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    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-Last Name" data-field-name="Last Name"><label id="label-5" for="field-4" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Apellido <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-6" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Escribe tu apellido</span><input id="field-4" aria-labelledby="label-5" aria-describedby="described-by-6" class="SuiTextInput-input"
                  name="17157190" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__email-Email" data-field-name="Email"><label id="label-8" for="field-7" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Correo corporativo <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-9" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Dirección de correo electrónico de la compañía</span><input id="field-7" aria-labelledby="label-8" aria-describedby="described-by-9"
                  class="SuiTextInput-input" name="17157191" type="email" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-title" data-field-name="title"><label id="label-11" for="field-10" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Puesto de trabajo <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-12" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Escribe tu puesto</span><input id="field-10" aria-labelledby="label-11" aria-describedby="described-by-12" class="SuiTextInput-input"
                  name="17157192" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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          </div>
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      </div>
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    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__text-company" data-field-name="company"><label id="label-14" for="field-13" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Nombre de la compañía <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-15" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Ingresa el nombre de tu empresa</span><input id="field-13" aria-labelledby="label-14" aria-describedby="described-by-15"
                  class="SuiTextInput-input" name="17157193" type="text" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiTextInput SuiTextInput--full-width" data-qa="QuestionNode__tel-busPhone" data-field-name="busPhone"><label id="label-17" for="field-16" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>Número de teléfono <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-18" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--has-form-el SuiTextInput-field">
            <div class="sc-eCApnc iylGhi">
              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Escribe tu número de teléfono</span><input id="field-16" aria-labelledby="label-17" aria-describedby="described-by-18"
                  class="SuiTextInput-input" name="17157194" type="tel" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
            </div>
          </div>
        </div>
      </div>
    </div>
    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
        <div class="SuiDropdown SuiDropdown--full-width" data-qa="QuestionNode__country" data-field-name="country"><label id="label-21" class="sc-fujyAs dBPNCY SuiLabel"><span class="sc-hiKfDv dRsyqq">
              <p>País <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
            </span></label>
          <div id="described-by-19" class="sc-dlnjwi evgHMT SuiHelperText"></div>
          <div class="SuiDropdown__select"><select aria-labelledby="label-21" aria-required="true" aria-describedby="described-by-19" aria-invalid="false" class="SuiDropdown__select--mobile">
              <option value="" hidden=""></option>
              <option disabled="" hidden="" value="">País</option>
              <option value="México">México</option>
              <option value="Afghanistan">Afghanistan</option>
              <option value="Aland Islands">Aland Islands</option>
              <option value="Albania">Albania</option>
              <option value="Algeria">Algeria</option>
              <option value="Andorra">Andorra</option>
              <option value="Angola">Angola</option>
              <option value="Anguilla">Anguilla</option>
              <option value="Antarctica">Antarctica</option>
              <option value="Antigua and Barbuda">Antigua and Barbuda</option>
              <option value="Argentina">Argentina</option>
              <option value="Armenia">Armenia</option>
              <option value="Aruba">Aruba</option>
              <option value="Australia">Australia</option>
              <option value="Austria">Austria</option>
              <option value="Azerbaijan">Azerbaijan</option>
              <option value="Bahamas">Bahamas</option>
              <option value="Bahrain">Bahrain</option>
              <option value="Bangladesh">Bangladesh</option>
              <option value="Barbados">Barbados</option>
              <option value="Belarus">Belarus</option>
              <option value="Belgium">Belgium</option>
              <option value="Belize">Belize</option>
              <option value="Benin">Benin</option>
              <option value="Bermuda">Bermuda</option>
              <option value="Bhutan">Bhutan</option>
              <option value="Bolivia">Bolivia</option>
              <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
              <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
              <option value="Botswana">Botswana</option>
              <option value="Bouvet Island">Bouvet Island</option>
              <option value="Brazil">Brazil</option>
              <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
              <option value="Brunei Darussalam">Brunei Darussalam</option>
              <option value="Bulgaria">Bulgaria</option>
              <option value="Burkina Faso">Burkina Faso</option>
              <option value="Burundi">Burundi</option>
              <option value="Cambodia">Cambodia</option>
              <option value="Cameroon">Cameroon</option>
              <option value="Canada">Canada</option>
              <option value="Cape Verde">Cape Verde</option>
              <option value="Cayman Islands">Cayman Islands</option>
              <option value="Central African Republic">Central African Republic</option>
              <option value="Chad">Chad</option>
              <option value="Chile">Chile</option>
              <option value="China">China</option>
              <option value="Christmas Island">Christmas Island</option>
              <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
              <option value="Colombia">Colombia</option>
              <option value="Comoros">Comoros</option>
              <option value="Congo">Congo</option>
              <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
              <option value="Cook Islands">Cook Islands</option>
              <option value="Costa Rica">Costa Rica</option>
              <option value="Cote d'Ivoire">Cote d'Ivoire</option>
              <option value="Croatia">Croatia</option>
              <option value="Cuba">Cuba</option>
              <option value="Curaçao">Curaçao</option>
              <option value="Cyprus">Cyprus</option>
              <option value="Czech Republic">Czech Republic</option>
              <option value="Denmark">Denmark</option>
              <option value="Djibouti">Djibouti</option>
              <option value="Dominica">Dominica</option>
              <option value="Dominican Republic">Dominican Republic</option>
              <option value="Ecuador">Ecuador</option>
              <option value="Egypt">Egypt</option>
              <option value="El Salvador">El Salvador</option>
              <option value="Equatorial Guinea">Equatorial Guinea</option>
              <option value="Eritrea">Eritrea</option>
              <option value="Estonia">Estonia</option>
              <option value="Ethiopia">Ethiopia</option>
              <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
              <option value="Faroe Islands">Faroe Islands</option>
              <option value="Fiji">Fiji</option>
              <option value="Finland">Finland</option>
              <option value="France">France</option>
              <option value="French Guiana">French Guiana</option>
              <option value="French Polynesia">French Polynesia</option>
              <option value="French Southern Territories">French Southern Territories</option>
              <option value="Gabon">Gabon</option>
              <option value="Gambia">Gambia</option>
              <option value="Georgia">Georgia</option>
              <option value="Germany">Germany</option>
              <option value="Ghana">Ghana</option>
              <option value="Gibraltar">Gibraltar</option>
              <option value="Greece">Greece</option>
              <option value="Greenland">Greenland</option>
              <option value="Grenada">Grenada</option>
              <option value="Guadeloupe">Guadeloupe</option>
              <option value="Guatemala">Guatemala</option>
              <option value="Guernsey">Guernsey</option>
              <option value="Guinea">Guinea</option>
              <option value="Guinea-Bissau">Guinea-Bissau</option>
              <option value="Guyana">Guyana</option>
              <option value="Haiti">Haiti</option>
              <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
              <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
              <option value="Honduras">Honduras</option>
              <option value="Hong Kong">Hong Kong</option>
              <option value="Hungary">Hungary</option>
              <option value="Iceland">Iceland</option>
              <option value="India">India</option>
              <option value="Indonesia">Indonesia</option>
              <option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
              <option value="Iraq">Iraq</option>
              <option value="Ireland">Ireland</option>
              <option value="Isle of Man">Isle of Man</option>
              <option value="Israel">Israel</option>
              <option value="Italy">Italy</option>
              <option value="Jamaica">Jamaica</option>
              <option value="Japan">Japan</option>
              <option value="Jersey">Jersey</option>
              <option value="Jordan">Jordan</option>
              <option value="Kazakhstan">Kazakhstan</option>
              <option value="Kenya">Kenya</option>
              <option value="Kiribati">Kiribati</option>
              <option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
              <option value="Korea, Republic of">Korea, Republic of</option>
              <option value="Kuwait">Kuwait</option>
              <option value="Kyrgyzstan">Kyrgyzstan</option>
              <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
              <option value="Latvia">Latvia</option>
              <option value="Lebanon">Lebanon</option>
              <option value="Lesotho">Lesotho</option>
              <option value="Liberia">Liberia</option>
              <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
              <option value="Liechtenstein">Liechtenstein</option>
              <option value="Lithuania">Lithuania</option>
              <option value="Luxembourg">Luxembourg</option>
              <option value="Macao">Macao</option>
              <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
              <option value="Madagascar">Madagascar</option>
              <option value="Malawi">Malawi</option>
              <option value="Malaysia">Malaysia</option>
              <option value="Maldives">Maldives</option>
              <option value="Mali">Mali</option>
              <option value="Malta">Malta</option>
              <option value="Marshall Islands">Marshall Islands</option>
              <option value="Martinique">Martinique</option>
              <option value="Mauritania">Mauritania</option>
              <option value="Mauritius">Mauritius</option>
              <option value="Mayotte">Mayotte</option>
              <option value="Moldova, Republic of">Moldova, Republic of</option>
              <option value="Monaco">Monaco</option>
              <option value="Mongolia">Mongolia</option>
              <option value="Montenegro">Montenegro</option>
              <option value="Montserrat">Montserrat</option>
              <option value="Morocco">Morocco</option>
              <option value="Mozambique">Mozambique</option>
              <option value="Myanmar">Myanmar</option>
              <option value="Namibia">Namibia</option>
              <option value="Nauru">Nauru</option>
              <option value="Nepal">Nepal</option>
              <option value="Netherlands">Netherlands</option>
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              <option value="Oman">Oman</option>
              <option value="Pakistan">Pakistan</option>
              <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
              <option value="Panama">Panama</option>
              <option value="Papua New Guinea">Papua New Guinea</option>
              <option value="Paraguay">Paraguay</option>
              <option value="Peru">Peru</option>
              <option value="Philippines">Philippines</option>
              <option value="Pitcairn">Pitcairn</option>
              <option value="Poland">Poland</option>
              <option value="Portugal">Portugal</option>
              <option value="Qatar">Qatar</option>
              <option value="Reunion">Reunion</option>
              <option value="Romania">Romania</option>
              <option value="Russian Federation">Russian Federation</option>
              <option value="Rwanda">Rwanda</option>
              <option value="Saint Barthélemy">Saint Barthélemy</option>
              <option value="Saint Helena">Saint Helena</option>
              <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
              <option value="Saint Lucia">Saint Lucia</option>
              <option value="Saint Martin (French part)">Saint Martin (French part)</option>
              <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
              <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
              <option value="Samoa">Samoa</option>
              <option value="San Marino">San Marino</option>
              <option value="Sao Tome and Principe">Sao Tome and Principe</option>
              <option value="Saudi Arabia">Saudi Arabia</option>
              <option value="Senegal">Senegal</option>
              <option value="Serbia">Serbia</option>
              <option value="Seychelles">Seychelles</option>
              <option value="Sierra Leone">Sierra Leone</option>
              <option value="Singapore">Singapore</option>
              <option value="Sint Maarten">Sint Maarten</option>
              <option value="Slovakia">Slovakia</option>
              <option value="Slovenia">Slovenia</option>
              <option value="Solomon Islands">Solomon Islands</option>
              <option value="Somalia">Somalia</option>
              <option value="South Africa">South Africa</option>
              <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
              <option value="South Sudan">South Sudan</option>
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              <option value="Sri Lanka">Sri Lanka</option>
              <option value="Sudan">Sudan</option>
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              <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
              <option value="Swaziland">Swaziland</option>
              <option value="Sweden">Sweden</option>
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              <option value="Syrian Arab Republic">Syrian Arab Republic</option>
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              <option value="Tajikistan">Tajikistan</option>
              <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
              <option value="Thailand">Thailand</option>
              <option value="Timor-Leste">Timor-Leste</option>
              <option value="Togo">Togo</option>
              <option value="Tokelau">Tokelau</option>
              <option value="Tonga">Tonga</option>
              <option value="Trinidad and Tobago">Trinidad and Tobago</option>
              <option value="Tunisia">Tunisia</option>
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              <option value="Uganda">Uganda</option>
              <option value="Ukraine">Ukraine</option>
              <option value="United Arab Emirates">United Arab Emirates</option>
              <option value="United Kingdom">United Kingdom</option>
              <option value="United States">United States</option>
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              <option value="Venezuela">Venezuela</option>
              <option value="Viet Nam">Viet Nam</option>
              <option value="Virgin Islands, British">Virgin Islands, British</option>
              <option value="Wallis and Futuna">Wallis and Futuna</option>
              <option value="Western Sahara">Western Sahara</option>
              <option value="Yemen">Yemen</option>
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              <option value="Zimbabwe">Zimbabwe</option>
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                    <div class="sc-eCApnc iylGhi">
                      <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">País</span><select aria-labelledby="label-21" aria-required="true" aria-describedby="described-by-19" aria-invalid="false"
                          class="SuiDropdown-select is-placeholder" name="17157195">
                          <option disabled="" hidden="" value="">País</option>
                          <option value="México">México</option>
                          <option value="Afghanistan">Afghanistan</option>
                          <option value="Aland Islands">Aland Islands</option>
                          <option value="Albania">Albania</option>
                          <option value="Algeria">Algeria</option>
                          <option value="Andorra">Andorra</option>
                          <option value="Angola">Angola</option>
                          <option value="Anguilla">Anguilla</option>
                          <option value="Antarctica">Antarctica</option>
                          <option value="Antigua and Barbuda">Antigua and Barbuda</option>
                          <option value="Argentina">Argentina</option>
                          <option value="Armenia">Armenia</option>
                          <option value="Aruba">Aruba</option>
                          <option value="Australia">Australia</option>
                          <option value="Austria">Austria</option>
                          <option value="Azerbaijan">Azerbaijan</option>
                          <option value="Bahamas">Bahamas</option>
                          <option value="Bahrain">Bahrain</option>
                          <option value="Bangladesh">Bangladesh</option>
                          <option value="Barbados">Barbados</option>
                          <option value="Belarus">Belarus</option>
                          <option value="Belgium">Belgium</option>
                          <option value="Belize">Belize</option>
                          <option value="Benin">Benin</option>
                          <option value="Bermuda">Bermuda</option>
                          <option value="Bhutan">Bhutan</option>
                          <option value="Bolivia">Bolivia</option>
                          <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
                          <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
                          <option value="Botswana">Botswana</option>
                          <option value="Bouvet Island">Bouvet Island</option>
                          <option value="Brazil">Brazil</option>
                          <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
                          <option value="Brunei Darussalam">Brunei Darussalam</option>
                          <option value="Bulgaria">Bulgaria</option>
                          <option value="Burkina Faso">Burkina Faso</option>
                          <option value="Burundi">Burundi</option>
                          <option value="Cambodia">Cambodia</option>
                          <option value="Cameroon">Cameroon</option>
                          <option value="Canada">Canada</option>
                          <option value="Cape Verde">Cape Verde</option>
                          <option value="Cayman Islands">Cayman Islands</option>
                          <option value="Central African Republic">Central African Republic</option>
                          <option value="Chad">Chad</option>
                          <option value="Chile">Chile</option>
                          <option value="China">China</option>
                          <option value="Christmas Island">Christmas Island</option>
                          <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
                          <option value="Colombia">Colombia</option>
                          <option value="Comoros">Comoros</option>
                          <option value="Congo">Congo</option>
                          <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
                          <option value="Cook Islands">Cook Islands</option>
                          <option value="Costa Rica">Costa Rica</option>
                          <option value="Cote d'Ivoire">Cote d'Ivoire</option>
                          <option value="Croatia">Croatia</option>
                          <option value="Cuba">Cuba</option>
                          <option value="Curaçao">Curaçao</option>
                          <option value="Cyprus">Cyprus</option>
                          <option value="Czech Republic">Czech Republic</option>
                          <option value="Denmark">Denmark</option>
                          <option value="Djibouti">Djibouti</option>
                          <option value="Dominica">Dominica</option>
                          <option value="Dominican Republic">Dominican Republic</option>
                          <option value="Ecuador">Ecuador</option>
                          <option value="Egypt">Egypt</option>
                          <option value="El Salvador">El Salvador</option>
                          <option value="Equatorial Guinea">Equatorial Guinea</option>
                          <option value="Eritrea">Eritrea</option>
                          <option value="Estonia">Estonia</option>
                          <option value="Ethiopia">Ethiopia</option>
                          <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
                          <option value="Faroe Islands">Faroe Islands</option>
                          <option value="Fiji">Fiji</option>
                          <option value="Finland">Finland</option>
                          <option value="France">France</option>
                          <option value="French Guiana">French Guiana</option>
                          <option value="French Polynesia">French Polynesia</option>
                          <option value="French Southern Territories">French Southern Territories</option>
                          <option value="Gabon">Gabon</option>
                          <option value="Gambia">Gambia</option>
                          <option value="Georgia">Georgia</option>
                          <option value="Germany">Germany</option>
                          <option value="Ghana">Ghana</option>
                          <option value="Gibraltar">Gibraltar</option>
                          <option value="Greece">Greece</option>
                          <option value="Greenland">Greenland</option>
                          <option value="Grenada">Grenada</option>
                          <option value="Guadeloupe">Guadeloupe</option>
                          <option value="Guatemala">Guatemala</option>
                          <option value="Guernsey">Guernsey</option>
                          <option value="Guinea">Guinea</option>
                          <option value="Guinea-Bissau">Guinea-Bissau</option>
                          <option value="Guyana">Guyana</option>
                          <option value="Haiti">Haiti</option>
                          <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
                          <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
                          <option value="Honduras">Honduras</option>
                          <option value="Hong Kong">Hong Kong</option>
                          <option value="Hungary">Hungary</option>
                          <option value="Iceland">Iceland</option>
                          <option value="India">India</option>
                          <option value="Indonesia">Indonesia</option>
                          <option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
                          <option value="Iraq">Iraq</option>
                          <option value="Ireland">Ireland</option>
                          <option value="Isle of Man">Isle of Man</option>
                          <option value="Israel">Israel</option>
                          <option value="Italy">Italy</option>
                          <option value="Jamaica">Jamaica</option>
                          <option value="Japan">Japan</option>
                          <option value="Jersey">Jersey</option>
                          <option value="Jordan">Jordan</option>
                          <option value="Kazakhstan">Kazakhstan</option>
                          <option value="Kenya">Kenya</option>
                          <option value="Kiribati">Kiribati</option>
                          <option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
                          <option value="Korea, Republic of">Korea, Republic of</option>
                          <option value="Kuwait">Kuwait</option>
                          <option value="Kyrgyzstan">Kyrgyzstan</option>
                          <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
                          <option value="Latvia">Latvia</option>
                          <option value="Lebanon">Lebanon</option>
                          <option value="Lesotho">Lesotho</option>
                          <option value="Liberia">Liberia</option>
                          <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
                          <option value="Liechtenstein">Liechtenstein</option>
                          <option value="Lithuania">Lithuania</option>
                          <option value="Luxembourg">Luxembourg</option>
                          <option value="Macao">Macao</option>
                          <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
                          <option value="Madagascar">Madagascar</option>
                          <option value="Malawi">Malawi</option>
                          <option value="Malaysia">Malaysia</option>
                          <option value="Maldives">Maldives</option>
                          <option value="Mali">Mali</option>
                          <option value="Malta">Malta</option>
                          <option value="Marshall Islands">Marshall Islands</option>
                          <option value="Martinique">Martinique</option>
                          <option value="Mauritania">Mauritania</option>
                          <option value="Mauritius">Mauritius</option>
                          <option value="Mayotte">Mayotte</option>
                          <option value="Moldova, Republic of">Moldova, Republic of</option>
                          <option value="Monaco">Monaco</option>
                          <option value="Mongolia">Mongolia</option>
                          <option value="Montenegro">Montenegro</option>
                          <option value="Montserrat">Montserrat</option>
                          <option value="Morocco">Morocco</option>
                          <option value="Mozambique">Mozambique</option>
                          <option value="Myanmar">Myanmar</option>
                          <option value="Namibia">Namibia</option>
                          <option value="Nauru">Nauru</option>
                          <option value="Nepal">Nepal</option>
                          <option value="Netherlands">Netherlands</option>
                          <option value="New Caledonia">New Caledonia</option>
                          <option value="New Zealand">New Zealand</option>
                          <option value="Nicaragua">Nicaragua</option>
                          <option value="Niger">Niger</option>
                          <option value="Nigeria">Nigeria</option>
                          <option value="Niue">Niue</option>
                          <option value="Norfolk Island">Norfolk Island</option>
                          <option value="Northern Mariana Islands">Northern Mariana Islands</option>
                          <option value="Norway">Norway</option>
                          <option value="Oman">Oman</option>
                          <option value="Pakistan">Pakistan</option>
                          <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
                          <option value="Panama">Panama</option>
                          <option value="Papua New Guinea">Papua New Guinea</option>
                          <option value="Paraguay">Paraguay</option>
                          <option value="Peru">Peru</option>
                          <option value="Philippines">Philippines</option>
                          <option value="Pitcairn">Pitcairn</option>
                          <option value="Poland">Poland</option>
                          <option value="Portugal">Portugal</option>
                          <option value="Qatar">Qatar</option>
                          <option value="Reunion">Reunion</option>
                          <option value="Romania">Romania</option>
                          <option value="Russian Federation">Russian Federation</option>
                          <option value="Rwanda">Rwanda</option>
                          <option value="Saint Barthélemy">Saint Barthélemy</option>
                          <option value="Saint Helena">Saint Helena</option>
                          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
                          <option value="Saint Lucia">Saint Lucia</option>
                          <option value="Saint Martin (French part)">Saint Martin (French part)</option>
                          <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
                          <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
                          <option value="Samoa">Samoa</option>
                          <option value="San Marino">San Marino</option>
                          <option value="Sao Tome and Principe">Sao Tome and Principe</option>
                          <option value="Saudi Arabia">Saudi Arabia</option>
                          <option value="Senegal">Senegal</option>
                          <option value="Serbia">Serbia</option>
                          <option value="Seychelles">Seychelles</option>
                          <option value="Sierra Leone">Sierra Leone</option>
                          <option value="Singapore">Singapore</option>
                          <option value="Sint Maarten">Sint Maarten</option>
                          <option value="Slovakia">Slovakia</option>
                          <option value="Slovenia">Slovenia</option>
                          <option value="Solomon Islands">Solomon Islands</option>
                          <option value="Somalia">Somalia</option>
                          <option value="South Africa">South Africa</option>
                          <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
                          <option value="South Sudan">South Sudan</option>
                          <option value="Spain">Spain</option>
                          <option value="Sri Lanka">Sri Lanka</option>
                          <option value="Sudan">Sudan</option>
                          <option value="Suriname">Suriname</option>
                          <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
                          <option value="Swaziland">Swaziland</option>
                          <option value="Sweden">Sweden</option>
                          <option value="Switzerland">Switzerland</option>
                          <option value="Syrian Arab Republic">Syrian Arab Republic</option>
                          <option value="Taiwan">Taiwan</option>
                          <option value="Tajikistan">Tajikistan</option>
                          <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
                          <option value="Thailand">Thailand</option>
                          <option value="Timor-Leste">Timor-Leste</option>
                          <option value="Togo">Togo</option>
                          <option value="Tokelau">Tokelau</option>
                          <option value="Tonga">Tonga</option>
                          <option value="Trinidad and Tobago">Trinidad and Tobago</option>
                          <option value="Tunisia">Tunisia</option>
                          <option value="Turkey">Turkey</option>
                          <option value="Turkmenistan">Turkmenistan</option>
                          <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
                          <option value="Tuvalu">Tuvalu</option>
                          <option value="Uganda">Uganda</option>
                          <option value="Ukraine">Ukraine</option>
                          <option value="United Arab Emirates">United Arab Emirates</option>
                          <option value="United Kingdom">United Kingdom</option>
                          <option value="United States">United States</option>
                          <option value="Uruguay">Uruguay</option>
                          <option value="Uzbekistan">Uzbekistan</option>
                          <option value="Vanuatu">Vanuatu</option>
                          <option value="Venezuela">Venezuela</option>
                          <option value="Viet Nam">Viet Nam</option>
                          <option value="Virgin Islands, British">Virgin Islands, British</option>
                          <option value="Wallis and Futuna">Wallis and Futuna</option>
                          <option value="Western Sahara">Western Sahara</option>
                          <option value="Yemen">Yemen</option>
                          <option value="Zambia">Zambia</option>
                          <option value="Zimbabwe">Zimbabwe</option>
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                </div>
                <div></div>
              </div>
            </div>
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              <option disabled="" hidden="" value="">Selecciona tu sector en la lista siguiente</option>
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              <option value="Corporate Services">Servicios empresariales</option>
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                          <option value="Corporate Services">Servicios empresariales</option>
                          <option value="Education">Educación</option>
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                          <option value="Financial Services">Servicios financieros</option>
                          <option value="Government">Gobierno</option>
                          <option value="Healthcare">Servicios médicos</option>
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                          <option value="Telecommunications">Telecomunicaciones</option>
                          <option value="Transportation">Transporte</option>
                          <option value="Travel &amp; Hospitality">Viajes y hostelería</option>
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              <option value="10-49">10-49</option>
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                          <option value="50-99">50-99</option>
                          <option value="100-249">100-249</option>
                          <option value="250-499">250-499</option>
                          <option value="500-999">500-999</option>
                          <option value="1000-4999">1000-4999</option>
                          <option value="5000+">5000+</option>
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              <option disabled="" hidden="" value="">¿Eres cliente de Zendesk?</option>
              <option value="Yes">Sí</option>
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              <option value="I'm currently in a trial">Estoy haciendo una prueba</option>
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                          aria-invalid="false" class="SuiDropdown-select is-placeholder" name="17157198">
                          <option disabled="" hidden="" value="">¿Eres cliente de Zendesk?</option>
                          <option value="Yes">Sí</option>
                          <option value="No">No</option>
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                  <p>Sí, deseo recibir notificaciones de productos y servicios de Zendesk (puedes cancelar la suscripción en cualquier momento).</p>
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          data-field-name="Gostaria que a Zendesk compartilhasse minhas informações com parceiros de eventos para que eu receba notícias, atualizações e informações sobre seus produtos e serviços. Você pode cancelar sua inscrição a qualquer momento.">
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                  <p>Me gustaría que Zendesk comparta mi información con socios de eventos para que pueda recibir noticias, actualizaciones e información sobre sus productos y servicios. Puedes darte de baja en cualquier momento.</p>
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    <div data-qa="FormNode__Container" class="SuiContainer sc-jOFryr zZyjx">
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          <div class="SuiCheckbox__main-elements SuiCheckbox__baseline-alignment">
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                  <p>Acepto<a target="_blank" href="https://www.zendesk.com/company/policies-procedures/zendesk-events-policy/"> la política de privacidad</a> de eventos de Zendesk <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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      <div data-qa="QuestionView" class="SuiContainer SuiContainer--flex-group" style="transition: opacity 125ms ease-in-out 0s; opacity: 1;">
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        <div class="SuiButton-label"><span class="sc-hiKfDv dRsyqq">
            <p>Enviar</p>
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      <p>Registrarse ahora</p>
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              <p>Apellido <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Escribe tu apellido</span><input id="field-40" aria-labelledby="label-41" aria-describedby="described-by-42" class="SuiTextInput-input"
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              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Ingresa el nombre de tu empresa</span><input id="field-49" aria-labelledby="label-50" aria-describedby="described-by-51"
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              <p>Número de teléfono <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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              <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">Escribe tu número de teléfono</span><input id="field-52" aria-labelledby="label-53" aria-describedby="described-by-54"
                  class="SuiTextInput-input" name="17157194" type="tel" autocomplete="off" aria-required="true" aria-invalid="false" value=""></div>
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              <p>País <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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          <div class="SuiDropdown__select"><select aria-labelledby="label-57" aria-required="true" aria-describedby="described-by-55" aria-invalid="false" class="SuiDropdown__select--mobile">
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              <option value="Bulgaria">Bulgaria</option>
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              <option value="Cambodia">Cambodia</option>
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              <option value="Chad">Chad</option>
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              <option value="Colombia">Colombia</option>
              <option value="Comoros">Comoros</option>
              <option value="Congo">Congo</option>
              <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
              <option value="Cook Islands">Cook Islands</option>
              <option value="Costa Rica">Costa Rica</option>
              <option value="Cote d'Ivoire">Cote d'Ivoire</option>
              <option value="Croatia">Croatia</option>
              <option value="Cuba">Cuba</option>
              <option value="Curaçao">Curaçao</option>
              <option value="Cyprus">Cyprus</option>
              <option value="Czech Republic">Czech Republic</option>
              <option value="Denmark">Denmark</option>
              <option value="Djibouti">Djibouti</option>
              <option value="Dominica">Dominica</option>
              <option value="Dominican Republic">Dominican Republic</option>
              <option value="Ecuador">Ecuador</option>
              <option value="Egypt">Egypt</option>
              <option value="El Salvador">El Salvador</option>
              <option value="Equatorial Guinea">Equatorial Guinea</option>
              <option value="Eritrea">Eritrea</option>
              <option value="Estonia">Estonia</option>
              <option value="Ethiopia">Ethiopia</option>
              <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
              <option value="Faroe Islands">Faroe Islands</option>
              <option value="Fiji">Fiji</option>
              <option value="Finland">Finland</option>
              <option value="France">France</option>
              <option value="French Guiana">French Guiana</option>
              <option value="French Polynesia">French Polynesia</option>
              <option value="French Southern Territories">French Southern Territories</option>
              <option value="Gabon">Gabon</option>
              <option value="Gambia">Gambia</option>
              <option value="Georgia">Georgia</option>
              <option value="Germany">Germany</option>
              <option value="Ghana">Ghana</option>
              <option value="Gibraltar">Gibraltar</option>
              <option value="Greece">Greece</option>
              <option value="Greenland">Greenland</option>
              <option value="Grenada">Grenada</option>
              <option value="Guadeloupe">Guadeloupe</option>
              <option value="Guatemala">Guatemala</option>
              <option value="Guernsey">Guernsey</option>
              <option value="Guinea">Guinea</option>
              <option value="Guinea-Bissau">Guinea-Bissau</option>
              <option value="Guyana">Guyana</option>
              <option value="Haiti">Haiti</option>
              <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
              <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
              <option value="Honduras">Honduras</option>
              <option value="Hong Kong">Hong Kong</option>
              <option value="Hungary">Hungary</option>
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              <option value="Kuwait">Kuwait</option>
              <option value="Kyrgyzstan">Kyrgyzstan</option>
              <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
              <option value="Latvia">Latvia</option>
              <option value="Lebanon">Lebanon</option>
              <option value="Lesotho">Lesotho</option>
              <option value="Liberia">Liberia</option>
              <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
              <option value="Liechtenstein">Liechtenstein</option>
              <option value="Lithuania">Lithuania</option>
              <option value="Luxembourg">Luxembourg</option>
              <option value="Macao">Macao</option>
              <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
              <option value="Madagascar">Madagascar</option>
              <option value="Malawi">Malawi</option>
              <option value="Malaysia">Malaysia</option>
              <option value="Maldives">Maldives</option>
              <option value="Mali">Mali</option>
              <option value="Malta">Malta</option>
              <option value="Marshall Islands">Marshall Islands</option>
              <option value="Martinique">Martinique</option>
              <option value="Mauritania">Mauritania</option>
              <option value="Mauritius">Mauritius</option>
              <option value="Mayotte">Mayotte</option>
              <option value="Moldova, Republic of">Moldova, Republic of</option>
              <option value="Monaco">Monaco</option>
              <option value="Mongolia">Mongolia</option>
              <option value="Montenegro">Montenegro</option>
              <option value="Montserrat">Montserrat</option>
              <option value="Morocco">Morocco</option>
              <option value="Mozambique">Mozambique</option>
              <option value="Myanmar">Myanmar</option>
              <option value="Namibia">Namibia</option>
              <option value="Nauru">Nauru</option>
              <option value="Nepal">Nepal</option>
              <option value="Netherlands">Netherlands</option>
              <option value="New Caledonia">New Caledonia</option>
              <option value="New Zealand">New Zealand</option>
              <option value="Nicaragua">Nicaragua</option>
              <option value="Niger">Niger</option>
              <option value="Nigeria">Nigeria</option>
              <option value="Niue">Niue</option>
              <option value="Norfolk Island">Norfolk Island</option>
              <option value="Northern Mariana Islands">Northern Mariana Islands</option>
              <option value="Norway">Norway</option>
              <option value="Oman">Oman</option>
              <option value="Pakistan">Pakistan</option>
              <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
              <option value="Panama">Panama</option>
              <option value="Papua New Guinea">Papua New Guinea</option>
              <option value="Paraguay">Paraguay</option>
              <option value="Peru">Peru</option>
              <option value="Philippines">Philippines</option>
              <option value="Pitcairn">Pitcairn</option>
              <option value="Poland">Poland</option>
              <option value="Portugal">Portugal</option>
              <option value="Qatar">Qatar</option>
              <option value="Reunion">Reunion</option>
              <option value="Romania">Romania</option>
              <option value="Russian Federation">Russian Federation</option>
              <option value="Rwanda">Rwanda</option>
              <option value="Saint Barthélemy">Saint Barthélemy</option>
              <option value="Saint Helena">Saint Helena</option>
              <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
              <option value="Saint Lucia">Saint Lucia</option>
              <option value="Saint Martin (French part)">Saint Martin (French part)</option>
              <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
              <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
              <option value="Samoa">Samoa</option>
              <option value="San Marino">San Marino</option>
              <option value="Sao Tome and Principe">Sao Tome and Principe</option>
              <option value="Saudi Arabia">Saudi Arabia</option>
              <option value="Senegal">Senegal</option>
              <option value="Serbia">Serbia</option>
              <option value="Seychelles">Seychelles</option>
              <option value="Sierra Leone">Sierra Leone</option>
              <option value="Singapore">Singapore</option>
              <option value="Sint Maarten">Sint Maarten</option>
              <option value="Slovakia">Slovakia</option>
              <option value="Slovenia">Slovenia</option>
              <option value="Solomon Islands">Solomon Islands</option>
              <option value="Somalia">Somalia</option>
              <option value="South Africa">South Africa</option>
              <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
              <option value="South Sudan">South Sudan</option>
              <option value="Spain">Spain</option>
              <option value="Sri Lanka">Sri Lanka</option>
              <option value="Sudan">Sudan</option>
              <option value="Suriname">Suriname</option>
              <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
              <option value="Swaziland">Swaziland</option>
              <option value="Sweden">Sweden</option>
              <option value="Switzerland">Switzerland</option>
              <option value="Syrian Arab Republic">Syrian Arab Republic</option>
              <option value="Taiwan">Taiwan</option>
              <option value="Tajikistan">Tajikistan</option>
              <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
              <option value="Thailand">Thailand</option>
              <option value="Timor-Leste">Timor-Leste</option>
              <option value="Togo">Togo</option>
              <option value="Tokelau">Tokelau</option>
              <option value="Tonga">Tonga</option>
              <option value="Trinidad and Tobago">Trinidad and Tobago</option>
              <option value="Tunisia">Tunisia</option>
              <option value="Turkey">Turkey</option>
              <option value="Turkmenistan">Turkmenistan</option>
              <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
              <option value="Tuvalu">Tuvalu</option>
              <option value="Uganda">Uganda</option>
              <option value="Ukraine">Ukraine</option>
              <option value="United Arab Emirates">United Arab Emirates</option>
              <option value="United Kingdom">United Kingdom</option>
              <option value="United States">United States</option>
              <option value="Uruguay">Uruguay</option>
              <option value="Uzbekistan">Uzbekistan</option>
              <option value="Vanuatu">Vanuatu</option>
              <option value="Venezuela">Venezuela</option>
              <option value="Viet Nam">Viet Nam</option>
              <option value="Virgin Islands, British">Virgin Islands, British</option>
              <option value="Wallis and Futuna">Wallis and Futuna</option>
              <option value="Western Sahara">Western Sahara</option>
              <option value="Yemen">Yemen</option>
              <option value="Zambia">Zambia</option>
              <option value="Zimbabwe">Zimbabwe</option>
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              <div class="SuiPopoverButton" aria-haspopup="listbox">
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                  <div class="sc-hKFxyN ioehaM SuiField SuiField--full-width SuiField--dropdown SuiField--has-form-el SuiDropdown-field" data-qa="SuiDropdown-button">
                    <div class="sc-eCApnc iylGhi">
                      <div class="sc-jSFjdj jDbqVG SuiField__current"><span class="sc-gKAaRy fouXdm SuiField__placeholder">País</span><select aria-labelledby="label-57" aria-required="true" aria-describedby="described-by-55" aria-invalid="false"
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                          <option disabled="" hidden="" value="">País</option>
                          <option value="México">México</option>
                          <option value="Afghanistan">Afghanistan</option>
                          <option value="Aland Islands">Aland Islands</option>
                          <option value="Albania">Albania</option>
                          <option value="Algeria">Algeria</option>
                          <option value="Andorra">Andorra</option>
                          <option value="Angola">Angola</option>
                          <option value="Anguilla">Anguilla</option>
                          <option value="Antarctica">Antarctica</option>
                          <option value="Antigua and Barbuda">Antigua and Barbuda</option>
                          <option value="Argentina">Argentina</option>
                          <option value="Armenia">Armenia</option>
                          <option value="Aruba">Aruba</option>
                          <option value="Australia">Australia</option>
                          <option value="Austria">Austria</option>
                          <option value="Azerbaijan">Azerbaijan</option>
                          <option value="Bahamas">Bahamas</option>
                          <option value="Bahrain">Bahrain</option>
                          <option value="Bangladesh">Bangladesh</option>
                          <option value="Barbados">Barbados</option>
                          <option value="Belarus">Belarus</option>
                          <option value="Belgium">Belgium</option>
                          <option value="Belize">Belize</option>
                          <option value="Benin">Benin</option>
                          <option value="Bermuda">Bermuda</option>
                          <option value="Bhutan">Bhutan</option>
                          <option value="Bolivia">Bolivia</option>
                          <option value="Bonaire, Sint Eustatius and Saba">Bonaire, Sint Eustatius and Saba</option>
                          <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
                          <option value="Botswana">Botswana</option>
                          <option value="Bouvet Island">Bouvet Island</option>
                          <option value="Brazil">Brazil</option>
                          <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
                          <option value="Brunei Darussalam">Brunei Darussalam</option>
                          <option value="Bulgaria">Bulgaria</option>
                          <option value="Burkina Faso">Burkina Faso</option>
                          <option value="Burundi">Burundi</option>
                          <option value="Cambodia">Cambodia</option>
                          <option value="Cameroon">Cameroon</option>
                          <option value="Canada">Canada</option>
                          <option value="Cape Verde">Cape Verde</option>
                          <option value="Cayman Islands">Cayman Islands</option>
                          <option value="Central African Republic">Central African Republic</option>
                          <option value="Chad">Chad</option>
                          <option value="Chile">Chile</option>
                          <option value="China">China</option>
                          <option value="Christmas Island">Christmas Island</option>
                          <option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
                          <option value="Colombia">Colombia</option>
                          <option value="Comoros">Comoros</option>
                          <option value="Congo">Congo</option>
                          <option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
                          <option value="Cook Islands">Cook Islands</option>
                          <option value="Costa Rica">Costa Rica</option>
                          <option value="Cote d'Ivoire">Cote d'Ivoire</option>
                          <option value="Croatia">Croatia</option>
                          <option value="Cuba">Cuba</option>
                          <option value="Curaçao">Curaçao</option>
                          <option value="Cyprus">Cyprus</option>
                          <option value="Czech Republic">Czech Republic</option>
                          <option value="Denmark">Denmark</option>
                          <option value="Djibouti">Djibouti</option>
                          <option value="Dominica">Dominica</option>
                          <option value="Dominican Republic">Dominican Republic</option>
                          <option value="Ecuador">Ecuador</option>
                          <option value="Egypt">Egypt</option>
                          <option value="El Salvador">El Salvador</option>
                          <option value="Equatorial Guinea">Equatorial Guinea</option>
                          <option value="Eritrea">Eritrea</option>
                          <option value="Estonia">Estonia</option>
                          <option value="Ethiopia">Ethiopia</option>
                          <option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
                          <option value="Faroe Islands">Faroe Islands</option>
                          <option value="Fiji">Fiji</option>
                          <option value="Finland">Finland</option>
                          <option value="France">France</option>
                          <option value="French Guiana">French Guiana</option>
                          <option value="French Polynesia">French Polynesia</option>
                          <option value="French Southern Territories">French Southern Territories</option>
                          <option value="Gabon">Gabon</option>
                          <option value="Gambia">Gambia</option>
                          <option value="Georgia">Georgia</option>
                          <option value="Germany">Germany</option>
                          <option value="Ghana">Ghana</option>
                          <option value="Gibraltar">Gibraltar</option>
                          <option value="Greece">Greece</option>
                          <option value="Greenland">Greenland</option>
                          <option value="Grenada">Grenada</option>
                          <option value="Guadeloupe">Guadeloupe</option>
                          <option value="Guatemala">Guatemala</option>
                          <option value="Guernsey">Guernsey</option>
                          <option value="Guinea">Guinea</option>
                          <option value="Guinea-Bissau">Guinea-Bissau</option>
                          <option value="Guyana">Guyana</option>
                          <option value="Haiti">Haiti</option>
                          <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
                          <option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
                          <option value="Honduras">Honduras</option>
                          <option value="Hong Kong">Hong Kong</option>
                          <option value="Hungary">Hungary</option>
                          <option value="Iceland">Iceland</option>
                          <option value="India">India</option>
                          <option value="Indonesia">Indonesia</option>
                          <option value="Iran, Islamic Republic of">Iran, Islamic Republic of</option>
                          <option value="Iraq">Iraq</option>
                          <option value="Ireland">Ireland</option>
                          <option value="Isle of Man">Isle of Man</option>
                          <option value="Israel">Israel</option>
                          <option value="Italy">Italy</option>
                          <option value="Jamaica">Jamaica</option>
                          <option value="Japan">Japan</option>
                          <option value="Jersey">Jersey</option>
                          <option value="Jordan">Jordan</option>
                          <option value="Kazakhstan">Kazakhstan</option>
                          <option value="Kenya">Kenya</option>
                          <option value="Kiribati">Kiribati</option>
                          <option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
                          <option value="Korea, Republic of">Korea, Republic of</option>
                          <option value="Kuwait">Kuwait</option>
                          <option value="Kyrgyzstan">Kyrgyzstan</option>
                          <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
                          <option value="Latvia">Latvia</option>
                          <option value="Lebanon">Lebanon</option>
                          <option value="Lesotho">Lesotho</option>
                          <option value="Liberia">Liberia</option>
                          <option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
                          <option value="Liechtenstein">Liechtenstein</option>
                          <option value="Lithuania">Lithuania</option>
                          <option value="Luxembourg">Luxembourg</option>
                          <option value="Macao">Macao</option>
                          <option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
                          <option value="Madagascar">Madagascar</option>
                          <option value="Malawi">Malawi</option>
                          <option value="Malaysia">Malaysia</option>
                          <option value="Maldives">Maldives</option>
                          <option value="Mali">Mali</option>
                          <option value="Malta">Malta</option>
                          <option value="Marshall Islands">Marshall Islands</option>
                          <option value="Martinique">Martinique</option>
                          <option value="Mauritania">Mauritania</option>
                          <option value="Mauritius">Mauritius</option>
                          <option value="Mayotte">Mayotte</option>
                          <option value="Moldova, Republic of">Moldova, Republic of</option>
                          <option value="Monaco">Monaco</option>
                          <option value="Mongolia">Mongolia</option>
                          <option value="Montenegro">Montenegro</option>
                          <option value="Montserrat">Montserrat</option>
                          <option value="Morocco">Morocco</option>
                          <option value="Mozambique">Mozambique</option>
                          <option value="Myanmar">Myanmar</option>
                          <option value="Namibia">Namibia</option>
                          <option value="Nauru">Nauru</option>
                          <option value="Nepal">Nepal</option>
                          <option value="Netherlands">Netherlands</option>
                          <option value="New Caledonia">New Caledonia</option>
                          <option value="New Zealand">New Zealand</option>
                          <option value="Nicaragua">Nicaragua</option>
                          <option value="Niger">Niger</option>
                          <option value="Nigeria">Nigeria</option>
                          <option value="Niue">Niue</option>
                          <option value="Norfolk Island">Norfolk Island</option>
                          <option value="Northern Mariana Islands">Northern Mariana Islands</option>
                          <option value="Norway">Norway</option>
                          <option value="Oman">Oman</option>
                          <option value="Pakistan">Pakistan</option>
                          <option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
                          <option value="Panama">Panama</option>
                          <option value="Papua New Guinea">Papua New Guinea</option>
                          <option value="Paraguay">Paraguay</option>
                          <option value="Peru">Peru</option>
                          <option value="Philippines">Philippines</option>
                          <option value="Pitcairn">Pitcairn</option>
                          <option value="Poland">Poland</option>
                          <option value="Portugal">Portugal</option>
                          <option value="Qatar">Qatar</option>
                          <option value="Reunion">Reunion</option>
                          <option value="Romania">Romania</option>
                          <option value="Russian Federation">Russian Federation</option>
                          <option value="Rwanda">Rwanda</option>
                          <option value="Saint Barthélemy">Saint Barthélemy</option>
                          <option value="Saint Helena">Saint Helena</option>
                          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
                          <option value="Saint Lucia">Saint Lucia</option>
                          <option value="Saint Martin (French part)">Saint Martin (French part)</option>
                          <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
                          <option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
                          <option value="Samoa">Samoa</option>
                          <option value="San Marino">San Marino</option>
                          <option value="Sao Tome and Principe">Sao Tome and Principe</option>
                          <option value="Saudi Arabia">Saudi Arabia</option>
                          <option value="Senegal">Senegal</option>
                          <option value="Serbia">Serbia</option>
                          <option value="Seychelles">Seychelles</option>
                          <option value="Sierra Leone">Sierra Leone</option>
                          <option value="Singapore">Singapore</option>
                          <option value="Sint Maarten">Sint Maarten</option>
                          <option value="Slovakia">Slovakia</option>
                          <option value="Slovenia">Slovenia</option>
                          <option value="Solomon Islands">Solomon Islands</option>
                          <option value="Somalia">Somalia</option>
                          <option value="South Africa">South Africa</option>
                          <option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
                          <option value="South Sudan">South Sudan</option>
                          <option value="Spain">Spain</option>
                          <option value="Sri Lanka">Sri Lanka</option>
                          <option value="Sudan">Sudan</option>
                          <option value="Suriname">Suriname</option>
                          <option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
                          <option value="Swaziland">Swaziland</option>
                          <option value="Sweden">Sweden</option>
                          <option value="Switzerland">Switzerland</option>
                          <option value="Syrian Arab Republic">Syrian Arab Republic</option>
                          <option value="Taiwan">Taiwan</option>
                          <option value="Tajikistan">Tajikistan</option>
                          <option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
                          <option value="Thailand">Thailand</option>
                          <option value="Timor-Leste">Timor-Leste</option>
                          <option value="Togo">Togo</option>
                          <option value="Tokelau">Tokelau</option>
                          <option value="Tonga">Tonga</option>
                          <option value="Trinidad and Tobago">Trinidad and Tobago</option>
                          <option value="Tunisia">Tunisia</option>
                          <option value="Turkey">Turkey</option>
                          <option value="Turkmenistan">Turkmenistan</option>
                          <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
                          <option value="Tuvalu">Tuvalu</option>
                          <option value="Uganda">Uganda</option>
                          <option value="Ukraine">Ukraine</option>
                          <option value="United Arab Emirates">United Arab Emirates</option>
                          <option value="United Kingdom">United Kingdom</option>
                          <option value="United States">United States</option>
                          <option value="Uruguay">Uruguay</option>
                          <option value="Uzbekistan">Uzbekistan</option>
                          <option value="Vanuatu">Vanuatu</option>
                          <option value="Venezuela">Venezuela</option>
                          <option value="Viet Nam">Viet Nam</option>
                          <option value="Virgin Islands, British">Virgin Islands, British</option>
                          <option value="Wallis and Futuna">Wallis and Futuna</option>
                          <option value="Western Sahara">Western Sahara</option>
                          <option value="Yemen">Yemen</option>
                          <option value="Zambia">Zambia</option>
                          <option value="Zimbabwe">Zimbabwe</option>
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              <p>Selecciona tu sector en la lista siguiente <strong aria-hidden="true" style="color:#DD2C00">*</strong></p>
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              <option value="" hidden=""></option>
              <option disabled="" hidden="" value="">Selecciona tu sector en la lista siguiente</option>
              <option value="Consumer Services">Servicios al consumidor</option>
              <option value="Corporate Services">Servicios empresariales</option>
              <option value="Education">Educación</option>
              <option value="Energy &amp; Utilities">Energía y suministros públicos</option>
              <option value="Financial Services">Servicios financieros</option>
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                          <option disabled="" hidden="" value="">Selecciona tu sector en la lista siguiente</option>
                          <option value="Consumer Services">Servicios al consumidor</option>
                          <option value="Corporate Services">Servicios empresariales</option>
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Text Content

Zendesk On Air LATAM

06
/
07
/
23

12pm


Schedule item


Schedule description.




Ellen Nelson


CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company
for young people.  From global affairs and politics to technology and science to
sports and music, Stone offers insightful stories and compelling perspectives on
the issues that define a generation.

Speaker Name


Job Title


Company Name




Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

Ellen Nelson


CEO & co-founder

Ellen Nelson is CEO and co-founder of Stone, a leading news and media company
for young people.  From global affairs and politics to technology and science to
sports and music, Stone offers insightful stories and compelling perspectives on
the issues that define a generation.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

List Item




Clear your calendar - It's going down! Splash Blocks kicks off on April 20th,
and you're invited to take part in the festivities. Splash HQ (122 W 26th St) is
our meeting spot for a night of fun and excitement. Come one, come all, bring a
guest, and hang loose. This is going to be epic!

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Speaker Name


Speaker Title


Short speaker biography. 




ZENDESK PRESENTS


Zendesk On Air LATAM

Miércoles, 7 de junio de 2023

10am MX | 11am CO | 12pm CL | 1pm AR


La temporada más esperada de CX

Zendesk ofrece soluciones reales para mejorar la experiencia de tus clientes.
Ahora te toca a ti conocer el backstage de quienes ya crearon un CX de
excelencia y ponerlo en práctica al otro lado de la pantalla.

 


En esta edición de Zendesk On Air, junto con MIT SMR México, podrás disfrutar un
maratón de lo que los expertos del mercado y la industria de experiencia del
cliente tienen para decir sobre las tendencias en CX, nuevas experiencias
conversacionales, mejores prácticas, fidelización de clientes, casos de éxito,
¡y mucho más!

 


Regístrate y dale play a lo último en el universo de la experiencia del cliente:




 


Regístrate ahora
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Destacados de esta temporada:




 * 3 canales diferentes, 9 episodios y un elenco con más de 16 speakers para
   inspirarte.
 * Experiencias conversacionales que te ayudarán a conectarte profundamente con
   tus consumidores.
 * Casos de éxito de Avianca, Mach y ARCSA.

Register now
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X
Virtual Event

Keynote

Keynote


Register now
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X
Virtual Event




Bienvenidos a Zendesk On Air


Karla Iberia Sánchez, Periodista y Documentalista internacional y Mireia Rafols,
Directora de Enterprise Sales, nos contarán todo lo que podrán disfrutar en este
evento, así como los temas que discutiremos durante cada uno de los canales que
tendremos disponibles para ti.










Register now
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X
Virtual Event




La próxima temporada en CX

Roger Quintin, General Manager y Director de Dish México, se centrará en las
formas en que las empresas de streaming pueden utilizar el servicio al cliente
para diferenciarse en un mercado saturado.









Register now
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X
Virtual Event




KEYNOTE - CANAL PRINCIPAL 
A VIRADA DIGITAL HUMANIZADA

 Da aceleração digital a um mundo criativo e mais humanizado




O Futuro das Relações: As 5 Apostas que você deve fazer em CX


O Futuro das Relações: As 5 Apostas que você deve fazer em CX


O Futuro das Relações: As 5 Apostas que você deve fazer em CX


• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.













 Canales y episodios




CANAL DE LIDERAZGO CON MIT SMR MÉXICO - LA EVOLUCIÓN DE LOS LÍDERES



Una gestión con enfoque en los empleados, clientes y experiencias.

 


 CANAL DE TENDENCIAS DE EXPERIENCIA AL CLIENTE





Las principales tendencias del mercado a través de la perspectiva de los
expertos.


 


CASOS DE ÉXITO EN CX CON CLIENTES ZENDESK


 


La Relación con Clientes Impactando los Negocios




De las quejas a los hallagos: Convertir los comentarios negativos en
experiencias positivas para los clientes



• Tania Ramos - Strategic Planning Director | Commerce & Fintech de Mercado
Libre







CX inteligente: lo que los consumidores esperan de la IA




  


• Isidro López, Solutions Consulting Manager, Zendesk.









 


Clientes conectados e informados en todos los canales con  Avianca 

 

• Felipe Segura, Gerente de Desarrollo Corporativo en Avianca 



 • Felipe Peña, Senior Enterprise Account Executive, Zendesk













El poder de la personalización, ¿cómo crear un CX memorable?




 



• Irma Wilde, VPGM Customer Service de AT&T México







¿Vamos a hablar? El poder de los negocios conversacionales

 


 


 


• Luis Díaz- Principal Platform Architect, Zendesk. 





Panel de Expertos en CX con MACH

  


• Manuel Férnandez, Process Manager Tech, MACH

• Emmanuel Avilés, Sr. Customer Success Manager, Zendesk

• David Gallardo, Sr. Enterprise Account Executive, Zendesk
















Hablemos de humanos: Cómo conversar con tus clientes con IA sin perder la
conexión humana






• Néstor Marquez, Estratega en temas de IA, Consultor, Atención al cliente &
Conferencista

























Employee Experience: Convierte la experiencia de tu agente en parte de tu
estrategia de CX


 


  


•  Yuly Virviescas - Solutions Consultant,
Zendesk.
















 


 


 


 


 


 


Cómo ganar agilidad operacional para escalar tu negocio




• Erick Calderón, Director General Adjunto, Grupo Arcsa

• Diana Granados, Directora Administrativa Financiera, CFIA

• Carolina Richmond, Administrativa Financiera, CFI

• Mario Pérez, Senior SMB Account Executive, Zendesk

 



































KEYNOTE - CANAL PRINCIPAL 
A VIRADA DIGITAL HUMANIZADA

 Da aceleração digital a um mundo criativo e mais humanizado




ESCENARIO DE LIDERAZGO CON MIT SLOAN REVIEW - LA EVOLUCIÓN DE LOS LÍDERES

Una gestión con enfoque en los empleados, clientes y experiencias.

ESCENARIO TENDENCIAS - TENDENCIAS EN EXPERIENCIA DEL CLIENTE

Las principales tendencias del mercado a través de la perspectiva de los
expertos.

ESCENARIO DE ÉXITOS - CASOS DE ÉXITO EN CX CON CLIENTES ZENDESK

La Relación con Clientes Impactando los Negocios.




Cómo crear la mejor experiencia a través de la innovación, modelos de liderazgo
y el método IKIGAI



• Rosa León - Founder & CEO, Pausas.
• Javier García - Co-founder & CEO, Huum.tv.





Total Economic Impact de Zendesk: Una evaluación del retorno de la inversión con
Zendesk.



• Carmen Serradilla Ortiz - Consultant,
Ponente invitada Forrester TEI.






Cómo conectar con tus clientes en un mundo digitalizado: Conoce el caso de Yummy
y Hugo App



• Andrés Márquez - Senior Director Customer Experience, Yummy
• Darwin Gabourel - Regional Customer Experience Manager, Hugo
• Ivan Leaños - Account Executive, Zendesk












Persuadir para

trascender el CX






• Alejandro Llantada Toscano - Director Asociado, The Persuasion Institute.




Novedades en CX Trends 2022 y últimas versiones Zendesk







• Walter Hildebrandi - CTO, Zendesk





Cómo lograr un crecimiento acelerado y la retención de tu equipo a través del
CX: Conoce los casos de Payválida y Guros



• Andrés Mejía - COO, Payválida
• David Valenzuela - Head of Operations, Guros
• Mario Zuriel - Account Executive, Zendesk










La actitud no basta para la satisfacción y retención de los clientes





• Víctor Quijano - Experto en servicio al cliente B2B y cliente interno.




La era de los servicios conversacionales: cómo conectar con clientes
hiperconectados




• Diana Martínez - Channel Partner Manager, Whatsapp
• Adolfo Román - Ejecutivo de Sunshine Conversations, Zendesk

La importancia del servicio al cliente en el comercio electrónico: El caso de
cómo GS1 México construyó una herramienta madura en CX



• Eduardo Núñez Acevedo - Gerente Senior de Transformación Digital, GS1 México.
• Gabriela Flores - Territory Solution Consultant, Zendesk.













KEYNOTE - CANAL PRINCIPAL 
A VIRADA DIGITAL HUMANIZADA

 Da aceleração digital a um mundo criativo e mais humanizado




O Futuro das Relações: As 5 Apostas que você deve fazer em CX




O Futuro das Relações: As 5 Apostas que você deve fazer em CX




O Futuro das Relações: As 5 Apostas que você deve fazer em CX




• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.













KEYNOTE - CANAL PRINCIPAL 
A VIRADA DIGITAL HUMANIZADA

 Da aceleração digital a um mundo criativo e mais humanizado













Liderança Colaborativa: O Impacto nos Negócios muito além da Experiência do
Cliente.

 


Liderança Colaborativa: O Impacto nos Negócios muito além da Experiência do
Cliente.

 


Liderança Colaborativa: O Impacto nos Negócios muito além da Experiência do
Cliente.

 


• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.

• Patricia Kessler - Executiva Head de Atendimento ao Cliente, Bradesco.
• Camila Fortunato - Head de Atendimento ao Cliente, Boa Vista Serviços.
• Walter Hildebrandi - CTO, Zendek.










Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.










Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.

Clear your calendar - It's going down! Splash Blocks kicks off on March 16th,
and you're invited to take part in the festivities.










KEYNOTE



ESCENARIO PRINCIPAL - EL FUTURO DE LA EXPERIENCIA DEL CLIENTE

Visión del Futuro en CX con Zendesk y Festival Corona Capital



El futuro de la experiencia del cliente: reinventar las relaciones
cliente-empresa en la pospandemia



Desde la apertura y durante todo el evento, hablaremos sobre la visión de futuro
en CX, las 5 principales apuestas del sector, y cómo reinventar y mejorar las
relaciones entre empresas y clientes. Con nuevos desafíos para los negocios y
diversas tendencias que acompañan las expectativas de los consumidores en la
pospandemia, conoce los nuevos modelos para poder superar a la competencia,
innovar, ofrecer diferenciación y deleitar a tus clientes para obtener mejores
resultados.





Rock Your Experience: Conviértete en un campeón en CX a través de nuevos modelos
de liderazgo



Siendo uno de los creadores del Corona Capital, uno de los festivales de música
más populares de Latinoamérica, conoce a Armando Calvillo, Director de Marketing
de OCESA, quien nos hablará sobre la importancia de la capacidad de adaptarse al
cambio, el poder de la empatía y la evolución de las formas de liderazgo con
equipos multigeneracionales. Ante consumidores cada vez más exigentes, aprende a
liderar para crear experiencias que ganen un lugar afectivo en la memoria,
transformen la vida de las personas y traigan más ingresos a tu empresa.





 Canal 1 


 


CANAL DE LIDERAZGO CON MIT SMR México

 


 


 Una gestión con enfoque en los empleados, clientes y experiencias.

 


El impacto del liderazgo

by MIT




En estos episodios, verás a grandes líderes del mercado, quienes compartirán lo
que están haciendo para atraer a más y más clientes, y retenerlos con
experiencias conversacionales reales.


Además, descubrirás insights valiosos sobre cómo tu empresa puede hacer que los
empleados estén siempre comprometidos y activos durante el proceso de atención
para ofrecer un CX extraordinario.




 * Los secretos para atraer el interés de los clientes
 * Cómo transformar el CX desde el punto de vista de la gestión
 * Cómo motivar a tus empleados

De las quejas a los hallazgos: Convertir los comentarios negativos en
experiencias positivas para los clientes



Descubre las mejores estrategias para gestionar y responder eficazmente a las
quejas de los clientes para convertirlas en oportunidades para mejorar la
experiencia general del cliente.









El poder de la personalización, ¿cómo crear un CX memorable?



En esta sesión, exploraremos los elementos clave de las experiencias memorables
para los clientes y cómo las empresas pueden diseñar su estrategia de
experiencia para crear un impacto emocional positivo en los cliente a través de
la personalización.









Hablemos de humanos: Cómo conversar con tus clientes con IA sin perder la
conexión humana



Hablemos de frente, la IA puede sonar maravillosa pero también nos abre muchas
dudas. En esta sesión exploraremos las formas en que las empresas pueden usar la
IA para mejorar su servicio al cliente, como la implementación de chatbots y
asistentes virtuales para brindar soporte pero sin perder la conexión humana

 




Canal 2 



CANAL  DE TENDENCIAS

 


Las principales tendencias del mercado a través de la

perspectiva de los expertos




Tendencias para CX



¡En este canal, encontrarás todo lo que se viene en  esta (y la próxima)
temporada de Customer Experience. En una era completamente digital, donde la IA
llegó para quedarse, el CX también necesita modernizarse. Sumérgete en este
maratón de contenido donde aprenderás sobre:




 * Cómo el CX Inteligente cambiará el consumo en los próximos meses con Yuly
   Viriviescas.
 * El poder de los negocios conversacionales con Luis Díaz.
 * Employee Experience con Antonio García.

CX inteligente: lo que los consumidores esperan de la IA



Los clientes están entusiasmados con las posibilidades de la IA. Ahora es el
momento de comprender sus expectativas para el futuro de la experiencia del
cliente. Cubriremos cómo la IA puede cerrar las brechas de experiencia,
proporcionar personalización instantánea y potenciar la comunicación a través de
chatbots y asistentes de voz.




 


 * La visión de los consumidores sobre la inteligencia artificial para el
   servicio al cliente
 * Cómo la IA revolucionará la CX y la visión experta de Zendesk
 * Cómo aumentar el ROI y simplificar tus operaciones con Zendesk AI, a través
   de tu servicio al cliente




 


 




¿Vamos a hablar?

El poder de los negocios conversacionales 



Es un hecho: los consumidores de hoy anhelan algo más allá de una mera
experiencia transaccional con las empresas. Pero, ¿cómo podemos hacer esto en la
práctica? En esta sesión hablaremos de los beneficios del negocio conversacional
y cómo puedes implementarlo en tu día a día.






 * ¿Cuáles son los principales retos a los que se enfrentan las empresas en esta
   nueva era conversacional y qué herramientas están utilizando para superarlos?
 * ¿Cómo es posible hacer que las experiencias conversacionales sean
   verdaderamente auténticas en la vida cotidiana con los consumidores?








Employee Experience: Convierte la experiencia de tu agente en parte de tu
estrategia de CX



La experiencia de agente es algo que cada vez está más de moda en las empresas.
Después de todo, el agente está al frente de todas las interacciones con los
clientes. Zendesk brinda a los equipos las herramientas que necesitan para crear
procesos eficientes y aumentar la satisfacción de los empleados con datos y
resultados medibles.

 


 


 * Aprende cómo crear una experiencia de agente moderna y transformar la forma
   en que trabaja tu equipo
 * Ofrece un servicio cada vez más inteligente y escalable a tu equipo

 




Canal 3





CANAL DE CASOS DE ÉXITO EN

CX CON CLIENTES ZENDESK




La Relación con Clientes Impactando los Negocios




Conoce a los expertos en CX



El mundo de las aplicaciones es cada vez mayor, descubre cómo puedes conectar
con tus clientes en un mundo cada vez más digitalizado y lograr relaciones
duraderas que impactarán en el crecimiento de tu negocio.



Clientes conectados e informados en todos los canales con Avianca



.Descubre cómo conectar y mantener viajeros informados a través de cualquier
canal con Avianca.












Panel de Expertos en CX con MACH



.




Cómo ganar agilidad operativa y maximizar el crecimiento de tu empresa



En este episodio, conversaremos con especialistas Grupo ARCSA y CFIA sobre los
desafíos y las mejores prácticas para que las PYMEs escalen sus negocios de
manera sostenible y ágil.









Protagonizado por


Karla Iberia Sánchez 


Periodista y documentalista


Karla Iberia Sánchez es Periodista de Investigación y Documentalista, Titular de
Noticieros en televisión mexicana. Miembro del Equipo de "Los Reporteros".
Fellow of The Reuters Institute of the Study of Journalism de la Universidad de
Oxford. Ganadora de la medalla Gabino Barreda y postgraduada en Estudios sobre
Periodismo por la Universidad de Oxford. Tiene 18 años de experiencia y es
ganadora de premios como el Videofest en San Francisco.



Ponentes


Roger Quintin


General Manager y Director de Dish México





Tania Ramos 


Strategic Planning Director | Commerce & Fintech de Mercado Libre




Néstor Márquez

Estratega en temas de IA, Consultor, Atención al cliente & Conferencista




Irma Wilde 

VPGM Customer Service de AT&T México




 Felipe Segura

Corporate Development Manager, Avianca Group




Erick Calderón 

Director General Adjunto en Grupo Arcsa




Manuel Fernández

Process Manager Tech, Mach




Mireia Rafols


Director, Enterprise Sales,

Zendesk LATAM




Carolina Richmond


Administrativa Financiera en CFIA





Evelyn Umaña

Supervisora en CFIA




 Emmanuel Avilés

Senior Customer Success Manager, Zendesk LATAM




Yuly Viriviescas 


Solutions Consultant,

Zendesk LATAM





Luis Díaz


Principal Platform Architect,


Zendesk LATAM




David Gallardo


Senior Enterprise Account Executive, Zendesk LATAM





Felipe Peña 

Senior Enterprise Account Executive, Zendesk LATAM




Mario Zuriel


Senior SMB Account Executive, Zendesk LATAM





Isidro López 

Solutions Consulting Manager 




15H10


En caso de duda contactar con:
latam_campaigns@zendesk.com


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IslandsMartiniqueMauritaniaMauritiusMayotteMoldova, Republic
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IslandsNorwayOmanPakistanPalestinian Territory, OccupiedPanamaPapua New
GuineaParaguayPeruPhilippinesPitcairnPolandPortugalQatarReunionRomaniaRussian
FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint
LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the
GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi
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Speakers Opt 1


Taylor James Ross


CEO, Marks tower

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Ellen Nelson


CEO & co-founder

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Ellen Nelson


CEO & co-founder

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Ellen Nelson


CEO & co-founder

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Ellen Nelson


CEO & co-founder

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Ellen Nelson


CEO & co-founder

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Paul M. Patterson


CEO


Earthworks Garden

Cassandra Bernstein

Vice President


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Katherine Moore

Marketing Specialist


City Paradigm


Anthony Blanchard

HR Officer

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Content highlights


Trap 1


Your customer service isn’t wowing customers...but maybe they don’t want to be
wowed.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Matt Dixon
• Customer Story: TBD

Trap 2


Your leadership talks the talk, but doesn’t walk the walk.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Jenn Lim
• Customer Story: Trustpilot/ LensDirect /Kaplan

Trap 3


Customer service is still seen as a cost center.



• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Matt Price, Zendesk
• Customer Story: BombBomb

Trap 4


Agents are burnt out and feel undervalued.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: The Nagoski Twins
• Customer Story: TBD

TRAP 5

Disjointed systems confuse customers (and employees) and halt growth.

• Dive into the research from the CX Trends 2022 Report
• Guest speaker: Albert Lin
• Customer Story: Zendesk

Sponsors




About the event


Over three days of unscripted interviews and interactive workshops, attendees
with an eye on emerging trends will hear from and collaborate with
entrepreneurs, artists, athletes, scientists and thinkers for a first look at
the seismic shifts occurring in the way we live, work and play.

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TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard
Island and McDonald IslandsHoly See (Vatican City State)HondurasHong
KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of
ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic
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RepublicLatviaLebanonLesothoLiberiaLibyan Arab
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IslandsMartiniqueMauritaniaMauritiusMayotteMoldova, Republic
ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew
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FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint
LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the
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ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint
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South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan
MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania,
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RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl
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IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern
TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard
Island and McDonald IslandsHoly See (Vatican City State)HondurasHong
KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of
ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic
People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic
RepublicLatviaLebanonLesothoLiberiaLibyan Arab
JamahiriyaLiechtensteinLithuaniaLuxembourgMacaoMacedonia, the former Yugoslav
Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall
IslandsMartiniqueMauritaniaMauritiusMayotteMoldova, Republic
ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew
CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana
IslandsNorwayOmanPakistanPalestinian Territory, OccupiedPanamaPapua New
GuineaParaguayPeruPhilippinesPitcairnPolandPortugalQatarReunionRomaniaRussian
FederationRwandaSaint BarthélemySaint HelenaSaint Kitts and NevisSaint
LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the
GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi
ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint
MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the
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MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania,
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TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited
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