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Submitted URL:
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Effective URL:
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Submission: On September 30 via api (September 30th 2022, 11:10:21 am UTC) from US — Scanned from DE

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Text Content

Industry leaders unite: Matterport acquires VHT Studios. Learn more

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Last updated: October 1, 2022

INTRODUCTION

This privacy notice (“Privacy Policy”) describes how Matterport, Inc.’s
(“Company,” “we,” “us”, or “our”) may collect information about you (“you”,
“your”) through your interactions with our products, services, mobile and
desktop applications (the “Applications”) and websites, including
www.matterport.com, (the “Website”) (collectively, the “Services”).

Please read this Privacy Policy carefully to understand our views and practices
regarding your personal information and how we will treat it. By using any of
the Services, you confirm you have agreed to the Terms of Use and read and
understood this Privacy Policy and our Cookie Policy. For more information about
Data Privacy within Showcase, click here.

We take the privacy of users very seriously, and we will not share personal
information of users in way unrelated to those described in this Privacy Policy.

* What information we collect, and why
* How we use your personal information
* How we collect your information
* Who we share your personal information with
* Your choices and rights
* How we secure your personal information
* How we retain your personal information
* International data transfers
* Other important information
* Other jurisdictions
* Contact us

WHAT INFORMATION WE COLLECT, AND WHY

We collect various information regarding you or your device you use to access
the Services. The following provides examples of the type of information that we
collect from you and how we use that information.

Context

Types of Data

Primary Purpose for Collection
and Use of Data

User Information

When you register for a Matterport account we collect your full name, email
address, and account log-in credentials.

We have a legitimate interest in contacting our Users and communicating with
them concerning normal business administration such as projects, services, and
billing.

User Account information

We may collect personal information, such as your name, phone number, address,
company, and e-mail address when you register for our Services, purchase
products, sign up for our mailing lists, or otherwise communicate with us.

We have a legitimate interest in contacting our Users and communicating with
them concerning normal business administration such as projects, services, and
billing.

Cookies and first party tracking

We use cookies and clear GIFs. “Cookies” are small pieces of information that a
website sends to a computer’s hard drive while a web site is viewed. See our
Cookie Policy for more information.

We have a legitimate interest in making our Website operate efficiently.

Cookies and Third-Party Tracking

We participate in behavior-based advertising, this means that a third party uses
technology (e.g., a cookie) to collect information about your use of our Website
so that they can provide advertising about products and services tailored to
your interests on our Website, or on other websites.

We have a legitimate interest in engaging in behavior-based advertising and
capturing website analytics.

Demographic Information

We collect personal information, such as your age or location.

We have a legitimate interest in understanding our customers and providing
tailored services.

Distance Information

When you use a Matterport camera in conjunction with our mobile applications, to
better provide the Services we collect your current location information
provided from the camera or mobile devices built-in GPS sensors, and from
information derived from cell tower triangulation. We may use your IP address
information to determine your approximate location. The mobile device OS will
always prompt you for permission to use location data and we do not bypass this
OS provided permission functionality in our mobile applications. We also use
location data to assist the processing of image data and to better understand
how multiple scan locations are related to each other.

We have a legitimate interest in understanding our customers and providing
tailored services. In some contexts, our use is also based upon your consent to
provide us with geo location information. We also have a legitimate interest in
providing aggregated analytics to better understand how and where the Service is
being used, to provide a customized and localized experience when using the
Service, and to prevent access to the Services where required by law.

Email Interconnectivity

If you receive email from us, we use certain tools to capture data related to
when you open our message, click on any links or banners it contains and make
purchases.

We have a legitimate interest in understanding how you interact with our
communications to you.

Employment

If you apply for a job posting, or become an employee, we collect information
necessary to process your application or to retain you as an employee. This may
include, among other things, your Social Security Number. Providing this
information is required for employment.

We use information about current employees to perform our contract of
employment, or the anticipation of a contract of employment with you. In some
contexts, we are also required by law to collect information about our
employees. We also have a legitimate interest in using your information to have
efficient staffing and work force operations.

Feedback/Support

We collect personal information from you contained in any inquiry you submit to
us regarding our Website or Services, such as completing our online forms,
calling, or emailing for the purposes of general inquiries, support requests, or
to report an issue. We may ask for your first and last name, physical address,
email address, phone number, company name, industry type, details about your
current product usage, and certain other information from time to time. When you
communicate with us over the phone, your calls may be recorded and analyzed for
training, quality control and for sales and marketing purposes and we will
collect the phone number you use to call Matterport, as well as other
information you may provide during the call. During such calls we will notify
you of the recording via either voice prompt or script. If you provide your
phone number, we may use that information to make direct dial calls, autodialed
and prerecorded message calls, and to send text messages, from Matterport
relating to our products and services.

We have a legitimate interest in receiving, and acting upon, your feedback,
issues, or inquiries.

Images stored and processed

When you capture images using a Matterport camera or other devices, or if you
provide images from any other source and upload them to the Matterport Platform
(as described in the Platform Subscription Agreement), we may collect personal
information which is depicted within the imagery you submit.

We have a legitimate interest in collecting customer images to provide the
Services.

Mailing List

When you sign up for one of our mailing lists we collect your email address or
postal address.

We share information about our Services with individuals that consent to receive
such information. We also have a legitimate interest in sharing information
about our products or services.

Mobile Devices

When you download or use apps relating to our Website, we may collect
information about your location and your mobile device, including a unique
identifier for your device. Most mobile devices allow you to turn off location
services. If you have questions about how to disable your device’s location
services, we recommend you contact your mobile service carrier or your device
manufacturer.

We have a legitimate interest in connection with our efforts to prevent fraud or
illicit use of our Processing Services and to provide you with location-based
services, such as advertising, search results, and other personalized content.

Order Placement

We collect your name, billing address, e-mail address, phone number, and credit
card number when you place an order.

We use your information to perform our contract to provide you with products or
services.

Payment and transaction information

We collect information such as the model of a camera purchased, subscription
plans purchased, date and time of your transaction, and payment information,
such as your credit card or bank account details.

We have a legitimate interest in facilitating transactions, detecting and
preventing fraud and keeping a record of your purchases so we can provide you
Customer Support and warranty services, and for financial purposes as required
by law. We do not process your credit card information directly, but rather this
information is processed by one or more 3rd-party payment processors.

Promotions

Promotions, incentives or giveaways may be made available through Matterport,
our Partners, or third parties from time to time. You do not have to participate
in these. However, if you choose to participate, you may be asked to disclose
some personal information. Additionally, at the time of entering the promotion,
we will disclose in the promotion’s materials specific terms and conditions
regarding how your personal information will be used. Please do not participate
in any promotion if you do not agree to such usage.

We have a legitimate interest in sharing information about our Services and
providing incentives to our customers.

Surveys

When you participate in a survey we collect information that you provide through
the survey such as your email address, name and any other information you choose
to include in the body of your email or responses. If the survey is provided by
a third party service provider, the third party’s privacy policy applies to the
collection, use, and disclosure of your information.

We have a legitimate interest in understanding your opinions, and collecting
information relevant to our organization.

Website interactions

We use technology to monitor how you interact with our Website. This may include
which links you click on, the URL that you visited before you came to our
Services, the URL to which you next go to, information about the browser through
which you are accessing the Services, and your Internet Protocol (IP) address or
information that you type into our online forms. This may also include
information about your device or browser.

We have a legitimate interest in understanding how you interact with our Website
to better improve it, and to understand your preferences and interests in order
to select offerings that you might find most useful. We also have a legitimate
interest in detecting and preventing fraud.

Web logs

We collect information, including your browser type, operating system, Internet
Protocol (IP) address (a number that is automatically assigned to a computer
when the Internet is used), domain name, click-activity, referring website,
and/or a date/time stamp for visitors.

We have a legitimate interest in monitoring our networks and the visitors to our
Website. Among other things, it helps us understand which of our Services is the
most popular.

HOW WE USE YOUR PERSONAL INFORMATION

In addition to the purposes and uses described above, we use information in the
following ways:

* Provision of the Services. To create and manage your account, provide, and
personalize our Services, process payments, and respond to your inquiries.
* Communicating with you. To communicate with you, including by sending you
emails about your transactions and Service-related announcements.
* Promotion. To promote our Services and send you tailored marketing
communications about products, services, offers, programs, and promotions of
Matterport and our partners and measure the success of those campaigns. For
example, we may send different marketing communications to you based on your
subscription plan or what we think may interest you based on other
information we hold about you.
* Advertising. To analyze your interactions with our Services and third
parties’ online services so we can tailor our advertising to what we think
will interest you. For example, we may decide not to advertise our Services
to you on a social media site if you already signed up for paid Services or
we may choose to serve you a particular advertisement based on your
subscription plan or what we think may interest you based on other
information we hold about you.
* Direct marketing. To contact you with information about our products and
services. Most marketing messages we send will be by email and we may use
personal information we collect about you to help us determine the most
relevant marketing information to share with you. If you receive marketing
email from us, you may unsubscribe at any time by following the instructions
contained within the email. You can also view and modify settings relating to
the nature and frequency of marketing communications that you receive from us
as part of your user settings by logging into your account and changing your
preferences. If you opt-out of receiving marketing email from us, it may take
up to ten business days for us to process your opt-out request, and you may
receive marketing email from us during that period. Additionally, even after
you opt-out from receiving marketing messages from us, you will continue to
receive administrative and transactional messages from us regarding your use
of the Service.
* Customizing the Services. To provide you with customized services. For
example, we use your location information to determine your language
preferences or display accurate date and time information.
* Improving our Services. To analyze and learn about how the Services are
accessed and used, evaluate, and improve our Services (including by
developing new products and services and managing our communications) and
monitor and measure the effectiveness of our advertising. We usually do this
based on anonymous, pseudonymized or aggregated information which does not
focus on you individually. For example, if we learn that most users of paid
Services use a particular feature, we might wish to expand on that
integration or feature.
* Security. To ensure the security and integrity of our Services.
* Third party relationships. To manage our vendor and partner relationships.
* Enforcement. To enforce our Terms of Use and other legal terms and policies.
* Protection. To protect our and others’ interests, rights, and property.
* Complying with law. To comply with applicable legal requirements, such as tax
and other government regulations and industry standards, contracts, and law
enforcement requests.

Although the sections above describe our primary purpose in collecting your
information, in many situations we have more than one purpose. For example, if
you sign up for Services, we may collect your information to complete that
transaction, but we also collect your information as we have a legitimate
interest in maintaining your information after your transaction is complete so
that we can quickly and easily respond to any questions about your Services. As
a result, our collection and processing of your information is based in
different contexts upon your consent, our need to perform a contract, our
obligations under law, and/or our legitimate interest in conducting our
business.

HOW WE COLLECT YOUR INFORMATION

We obtain personal information from various sources. We do this in three main
ways:

* When you give it to us. You provide some of it directly such as by
registering for an account. We also maintain your marketing preferences and
the emails and other communications that you send us or otherwise contribute,
such as customer support inquiries or posts to our customer message boards or
forums. You might also provide us with information in other ways, including
by responding to surveys, submitting a form or participating in contests or
similar promotions. If you do not provide personal information when
requested, you may not be able to use our Services if that information is
necessary to provide you with the service or if we are legally required to
collect it.
* When you use our Services. We record some of your information automatically
when you use our Services or Applications. We collect information about your
activity on and interaction with the Services, such as your IP address(es),
your device and browser type, the web page you visited before coming to our
Website, what pages on our Website you visit and for how long and identifiers
associated with your devices. If you’ve given us permission through your
device settings, we may collect your location information in our
applications. Some of this information is collected automatically using
cookies and similar technologies when you use our Services or Applications,
and some is collected automatically through your browser or from your device.
* From Third Parties. We receive some of it from third parties like when you
register for an account using a Third-Party Service. If you use a Third-Party
Service to register for an account, the Third-Party Service may provide us
with your Third-Party Service account information on your behalf, such as
your name and email address (we don’t collect or store passwords you use to
access Third Party Services). Your privacy settings on the Third-Party
Service normally control what they share with us. Make sure you are
comfortable with what they share by reviewing their privacy policies and, if
necessary, modifying your privacy settings directly on the Third-Party
Service.

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

Matterport will not share, rent, sell or otherwise disclose any of the personal
information that we collect about you to marketers or unaffiliated third
parties. We share your personal information with trusted entities, as outlined
below.

* Third-Party Service Providers. We share personal information with certain of
our third-party service providers, contractors, and processors subject to
contract terms that limit their use of personal information. We have service
providers that provide services on our behalf in connection with the
Services, such as website hosting, data analysis, marketing service,
information technology and related infrastructure, customer service, email
delivery, and auditing services. These service providers may need to access
personal information to perform their services. We require these contractors
to use or disclose this information only as necessary to perform services on
our behalf in a manner consistent with this Privacy Policy, or as otherwise
required by law.
* Third Party Plugins and Social Networks. We may share personal information
with website plugins, social media platforms or similar Third-Party Services
to improve your experience, at your direction, or when you intentionally
interact with the plug-in. For example, when you use a Third-Party Service to
create or log in to your account, we may share your personal information with
that Third Party Service.
* Business Partners and Resellers. We share personal information with our
business partners and value-added resellers or channel partners to facilitate
sales in situations where Matterport does not directly sell our products and
Services due to location, industry type or any other reason as determined
solely by Matterport.
* Law enforcement or protecting rights and interests. We disclose your personal
information if we determine that such disclosure is reasonably necessary to
comply with the law, protect our or others' rights, property, or interests
(such as enforcing our Terms of Use) or prevent fraud or abuse of Matterport
or our Customers. We may disclose your personal information in response to
lawful requests by public authorities, such as to meet national security or
law enforcement requirements. We reserve the right to release information
that we collect to law enforcement or other government officials, as we, in
our sole and absolute discretion, deem necessary or appropriate.
* Fraud Prevention. We share personal information for the purposes of fraud
protection, preventing fraud and minimizing associated risk for Matterport,
its Partners and others using the Services.
* Affiliates and Acquisitions. If we’re involved in a reorganization, merger,
acquisition, or sale of our assets, your data may be transferred as part of
that deal. We share personal information with our corporate affiliates (e.g.,
parent company, sister companies, subsidiaries, joint ventures, or other
companies under common control). If another company acquires, or plans to
acquire, our company, business, or our assets, we will also share information
with that company, including at the negotiation stage. We may also share
personal information about you as part of a bankruptcy, corporate
reorganization, merger, acquisition or other sale or transfer of Matterport’s
assets or business.
* Other disclosures with your consent. We may ask if you would like us to share
your information with other unaffiliated third parties who are not described
elsewhere in this Privacy Policy.

YOUR CHOICES AND RIGHTS

You can make the following choices regarding your personal information:

* Access to your personal information. You may request access to your personal
information by contacting us at the address described below. If required by
law, upon request, we will grant you reasonable access to the personal
information that we have about you. We will provide this information in a
portable format, if required. Note that California residents may be entitled
to ask us for a notice describing what categories of personal information (if
any) we share with third parties or affiliates for direct marketing.
* Changes to your personal information. We rely on you to update and correct
your personal information. Our Website allows you to modify or delete your
account profile. If our Website does not permit you to update or correct
certain information, please contact us as set forth in the Contact us section
of this Privacy Policy in order to request that your information be modified.
Note that we may keep historical information in our backup files as permitted
by law.
* Deletion of your personal information. As described in this Privacy Policy,
we retain your personal information for the period necessary to provide the
Services, unless a longer retention period is required or permitted by law.
You may, however, request that we delete your personal information by
contacting us at the address described below. If required by law we will
grant a request to delete information, but you should note that in many
situations we must keep your personal information to comply with our legal
obligations, resolve disputes, enforce our agreements, or for another one of
our business purposes.
* Objection to certain processing. You may object to our use or disclosure of
your personal information by contacting us at the address described below.
* Online tracking. We do not currently recognize automated browser signals
regarding tracking mechanisms, which may include “Do Not Track” instructions.
* Promotional emails. You may choose to provide us with your email address for
the purpose of allowing us to send free newsletters, surveys, offers, and
other promotional materials to you, as well as targeted offers from third
parties. You can stop receiving promotional emails by following the
unsubscribe instructions in e-mails that you receive. If you decide not to
receive promotional emails, we may still send you service-related
communications.
* Revocation of consent. If you revoke your consent for the processing of
personal information, then we may no longer be able to provide you services.
In some cases, we may limit or deny your request to revoke consent if the law
permits or requires us to do so, or if we are unable to adequately verify
your identity. You may revoke consent to processing (where such processing is
based upon consent) by contacting us at the address described below.

Exercising your rights. Please address written requests and questions about your
rights to privacy@matterport.com. Depending on where you reside, we may ask you
to prove your identity as required by certain jurisdictions laws. We may verify
your identity by phone call or email, or, depending on the request, we will ask
for information such as your name or other account information. We may also ask
you to provide a signed declaration confirming your identity. Following a
request, we will use reasonable efforts to supply, correct or delete personal
information about you in our files. We cannot respond to your request or
provide you with personal information if we cannot verify your identity and
confirm that the personal information relates to you. In certain circumstances,
we may decline a request to exercise the rights described above, particularly
where we are unable to verify your identity or locate your information in our
systems. If we are unable to comply with all or a portion of your request, we
will provide a brief explanation.

Please see the Other jurisdictions section below for additional information that
may apply to you based on where you reside.

HOW WE SECURE YOUR PERSONAL INFORMATION

While no service is completely secure, we have a security team dedicated to
keeping personal information safe from alteration, disclosure and/or
destruction. Matterport has adopted appropriate physical, electronic and
managerial procedures to safeguard and secure the personal information we
process. We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it.
Your account is protected by password for your privacy and security. We
periodically review our information collection, storage and processing
practices, including physical security measures, to guard against unauthorized
access to systems.

Because the internet is not a completely secure environment, Matterport cannot
warrant the security of any information a user transmits to Matterport or
guarantee that information on the Services may not be accessed, disclosed,
altered, and/or destroyed by breach of any of our physical, technical and/or
managerial safeguards. You are responsible for maintaining the secrecy of your
unique password and account information, and for controlling access to emails
between a user and Matterport, at all times. You should limit access to your
computer and/or mobile device and/or browser and sign off after you have
finished accessing your account. We are not responsible for the functionality,
privacy and/or security measures of any other organization and are not
responsible for the practices employed by any websites and/or services linked to
and/or from the Services, including the information and/or content contained
therein.

HOW WE RETAIN YOUR PERSONAL INFORMATION

Generally, we will hold your personal information for as long as you are a
customer and use Services to ensure accuracy and to help maintain quality of
service or if we are obliged to retain such information for legal, regulatory,
fraud prevention and legitimate business purposes.

The precise periods for which we keep your personal information vary depending
on the nature of the information and why we need it. To determine the
appropriate retention period for personal information, we consider the amount,
nature, and sensitivity of the personal information, the potential risk of harm
from unauthorized use and/or disclosure of your personal information, the
purposes for which we process your personal information and whether we can
achieve those purposes through other means, and the applicable legal
requirements.

In some circumstances we may anonymize your personal information (so that it can
no longer be associated with you) for research, statistical or other business
purposes. We may use this aggregated, anonymized, or de-personalized information
indefinitely without further notice. We may retain personal information for a
commercially reasonable time for backup, archival, audit purposes, and/or to
comply with legal obligations, resolve disputes and enforce agreements. You can
request further details of retention periods for different aspects of your
personal information by contacting us.

INTERNATIONAL DATA TRANSFERS

We are a global business, with our primary location in the US. The personal
information (or personal data) which we collect from you may be transferred to,
and stored at, a destination outside the European Economic Area (“EEA”),
including the US, Switzerland, India, and the Philippines. You acknowledge the
transfer to, and storing, or processing outside of the EEA or UK of your
personal data as set out in this Privacy Policy, and in the Other jurisdictions
section below.

OTHER IMPORTANT INFORMATION

Links to third-party websites, apps or services. This Privacy Policy only
addresses the use and disclosure of personal information collected from you by
Matterport. You should be aware that when you are using the Services, you may
also use or be directed to other websites, applications or services of third
parties that are beyond our control, and Matterport is not responsible for the
privacy practices of third parties or the content of their websites,
applications or services. We encourage you to read the posted privacy policy
whenever interacting with any third-party website, application or service.

Updates to this Notice. We will from time to time update this Privacy Policy as
we adopt new privacy practices and policies in response to updates in the law,
to align with changing industry best-practices, and to reflect our product
enhancements. We reserve the right to change this Privacy Policy at any time.
Any changes to the Privacy Policy will be either posted on this page or
communicated to you in writing by us, where we are legally required to do so.
Changes to this Privacy Policy shall be applicable on the effective date set out
in the updated Privacy Policy. The latest version of this Privacy Policy will be
available to view on our Website.

Children. The Website and Services are not directed at children, and we do not
knowingly collect personal information directly from users under the age of 13
or from other websites or services directed at children. Consistent with the
Federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will not
knowingly request or collect personal information from any child under age 13
without obtaining the required parental consent.

Conflict between this privacy notice and our Terms of Use or other terms. Where
there is a conflict between this Privacy Policy and an explicit provision of the
Terms of Use, this Privacy Policy will prevail over those other Terms.

Accessibility. If you are visually impaired, you may access this notice through
your browser’s audio reader.

Information from other sources. We may receive information about you, including
personal information, from third parties, and may combine this information with
other personal information we maintain about you. If we do so, this Privacy
Policy governs any combined information that we maintain in a personally
identifiable format.

Collection and processing of sensitive information. The Service do not collect,
or process ‘sensitive information’ as defined by certain Data Privacy Laws, and
our Terms of Use. As such, and in accordance with our Terms of Use, you shall
not provide any such information as part of your user profile, as part of any
correspondence, when you upload images, or by any other means with your use of
the Service.

Aggregated Information. We may use information from images scanned and processed
in an aggregated form for analytics and machine learning. The results of these
activities do not contain or disclose any personal information that is
identifiable to you. The Services are not designed or intended to collect
personal information from your images, and you are responsible for any personal
information depicted in the imagery. You should refrain from capturing any
personal information if you object to the processing as described in this
Privacy Policy. If personal information is captured in images that you have
uploaded to Matterport Platform this information may be publicly displayed if
you choose to display the underlying imagery publicly through the Service. If
you do not wish to publicly display personal information depicted in the images
you submit, you should either refrain from capturing such personal information
in your images or designate the resulting 3D models as “private” in your
Matterport Platform account. For additional information on designating your
imagery as “public” or “private”, restricting third parties from editing or
re-sharing your imagery, and the consequences of archiving your imagery,
deleting your imagery and/or terminating your account, please also see the
Platform Subscription Agreement. You are responsible for any personal
information depicted in the imagery, and you should refrain from capturing any
personal information if you object to the processing as described in this
Privacy Policy.

Automated decision-making and profiling. Automated decision making refers to a
decision that is taken solely on the basis of automated processing of your
personal information, for example using software, artificial intelligence or
other rating or scoring algorithms. Profiling uses automated processing which
sometimes results in automated decision making, and in some cases does not.
When you sign up to use the Services, we may use certain personal information,
for example your first name, last name, address and IP address to verify you are
eligible to use the Services and to restrict your access if you are not, for
example if you are resident in a country or region that is subject to a U.S.
government embargo. We will also restrict access by use of automated
decision-making and profiling to anyone on or, directly or indirectly, owned, in
whole or part, by any person or persons on the U.S. Treasury Department’s List
of Specially Designated Nationals and Blocked Persons or any other U.S.
government list of parties with respect to transactions that are forbidden or
restricted.

You have the right to not be subject to decision making which is solely based on
automated processing and profiling, but only when that decision results in legal
effects or otherwise significantly affects you. If you believe we have
incorrectly made a decision based on automated decision-making and profiling,
please contact us using the information in the Contact us section of this
Privacy Policy. Your right not to be subject to automated decision making and
profiling does not apply if the decision was necessary for entering into or
performing a contract with you or is authorized by law and there are suitable
safeguards for your rights and freedoms. However, in these situations, you can
still obtain human intervention in the decision-making process and will make
sure there are methods in place for you to express your point of view.

OTHER JURISDICTIONS

Personal information that you submit through the Services may be transferred to
countries other than where you live. Your personal information may be
transferred to countries that do not have the same data protection laws as the
country in which you initially provided the information. The following
provisions may apply to you depending on where you are located. If you chose to
access services from somewhere other than your home country, you are responsible
for compliance with local laws.

Australia. If you are an Australian resident, and you are dissatisfied with our
handling of any complaint you raise under this Privacy Policy, you may wish to
contact the Office of the Australian Information Commissioner.

Canada. Personal information maintained and processed by our affiliates and
third-party service providers in the U.S. and other foreign jurisdictions may be
subject to disclosure pursuant to a lawful access request by U.S. or foreign
courts or government authorities. We will not provide your information to third
parties for marketing purposes without your prior consent. For more information
about our privacy practices; to access, update or correct inaccuracies in your
personal information; or if you have a question or complaint about the manner in
which we or our service providers treat your personal information, please
contact us as set forth in the Contact us section of this Privacy Policy.

European Economic Area (EEA) and the United Kingdom (UK). If you are located in
the EEA, the UK we comply with applicable laws to provide an adequate level of
data protection for the transfer of your personal data to the US.

* Transfers outside the EEA and UK. Where applicable law requires that a data
transfer have legal mechanism, we use one or more of the following: Standard
Contractual Clauses with a data recipient outside the EEA or the UK (or
additionally, in the case of the UK, the International Data Transfer
Agreement (IDTA) or Addendum to the Standard Contractual Clauses issued by
the ICO), verification that the recipient has implemented Binding Corporate
Rules, or other legal method available to us under applicable law.
* Complaints. If you are a resident of the EEA, and believe we process your
information in scope of the General Data Protection Regulation (GDPR), you
may direct your questions or complaints to the Office of the Data Protection
Commissioner. If you are a resident of the UK, you may direct your questions
or concerns to the UK Information Commissioner’s Office. To exercise your
privacy rights set forth in this Privacy Policy, you may contact us as set
forth in the Contact us section.

UNITED STATES

Nevada. This notice is provided to you pursuant to state law. Nevada state
privacy laws permit us to make marketing calls to existing customers, but if you
prefer not to receive marketing calls, you may be placed on our internal opt-out
list by emailing us at privacy@matterport.com or you may also contact the Nevada
Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E.
Washington St., Ste 3900, Las Vegas, NV 89101; telephone 702-486-3132; email:
AGCinfo@ag.nv.gov.

Texas. If you have a complaint, first contact us by visiting our Website at
privacy@matterport.com. If you still have an unresolved complaint regarding the
company’s money transmission or currency exchange activity, please direct your
complaint to the Texas Department of Banking: 2601 North Lamar Boulevard,
Austin, TX 78705-4294; 1-877-276-5554 (toll free); www.dob.texas.gov.

Vermont. In accordance with Vermont law, we will not share information we
collect about you with companies outside of Matterport except as required or
permitted by law. For example, we may share information to service your
accounts, complete requested transactions, or to provide rewards or benefits to
which you are entitled.

California – California Consumer Privacy Act (“CCPA”). This Section applies
solely to all visitors, users, and others who reside in the State of California,
and only applies to personal information for which Matterport is a “Business”
(as defined in the CCPA). This does not apply to personal information we collect
from you during our provision of Services to you where you are an employee,
owner, director, officer or contractor of a company, partnership, sole
proprietorship, non-profit or government agency. It applies to personal
information we collect from California Residents on or through our Services and
through other means (such as information collected offline or in person). Any
terms defined in the CCPA have the same meaning when used in this notice.

* Important Note. We do not “sell” personal information as most people would
typically understand that term. However, we do allow certain third-party
partners and providers to collect information about consumers directly
through our Services for purposes of analyzing and optimizing our Services
and advertisements (ads), providing content and ads that are more relevant,
measuring statistics and the success of ad campaigns, and detecting and
reporting fraud. To the extent this practice is interpreted to constitute a
“sale” under the CCPA, please see our Cookies Policy for more information
including how to exercise your rights to opt-out of cookies, analytics and
personalized advertising.
* Rights and choices for California Residents. In addition to those privacy
rights described in “Your choices”, if you reside in the state of California,
you have the following additional privacy rights:
* Personal information sales rights. You have the right to direct us not to
sell your personal information.
* Non-discrimination right. You have the right not to be discriminated
against when you exercise any of the rights under the CCPA. Unless
permitted by the CCPA, we will not deny you goods or Services or actually
charge, or suggest we charge you different prices or rates, or provide
different levels of quality for goods and Services.
* Exercising your rights. To exercise your rights please submit your request to
privacy@matterport.com. As mandated by CCPA, we will acknowledge receipt of
your request within 10 days and will respond within 45 days of receipt of
your request, but if we require more time (up to an additional 45 days) we
will let you know. In some cases, you may designate an authorized agent to
submit requests to exercise certain privacy rights on your behalf. We will
require verification that you provided the authorized agent permission to
make a request on your behalf. You must provide us with a copy of the signed
permission you have given to the authorized agent to submit the request on
your behalf and verify your own identity directly with us. If you are an
authorized agent submitting a request on behalf of an individual, you must
attach a copy of: (a) A completed written notice indicating that you have
authorization to act on the consumer’s behalf signed by you and the consumer;
and (b) if you are a business, proof that you are registered with the
appropriate Secretary of State to conduct business in California. If we do
not receive both pieces of information, the request will be denied.
* Right to Know Disclosures. During the past 12 months we have collected the
following categories of information about California residents. This includes
information about visitors, end users, workers, vendors, suppliers and any
other person interacting with us either online or offline. Not all
information is collected about all individuals. For instance, we may collect
different information from applicants for employment than from customers.

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