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Submitted URL: https://www.amazon.com/gp/r.html?C=3PMLW8DBUEFYC&K=145EI6KIEIIV9&M=urn:rtn:msg:20230515131315cc8b321f68bf4359b8a27cadf2...
Effective URL: https://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=201910090&ref_=pe_386300_442628030_E_304
Submission: On May 15 via manual from US — Scanned from US
Effective URL: https://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=201910090&ref_=pe_386300_442628030_E_304
Submission: On May 15 via manual from US — Scanned from US
Form analysis 3 forms found in the DOM
Name: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<label id="searchDropdownDescription" for="searchDropdownBox" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</label>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="Y2Ex0FDYtwBvLRafd9dRnatBcn4=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=alexa-skills">Alexa Skills</option>
<option value="search-alias=amazon-devices">Amazon Devices</option>
<option value="search-alias=amazonfresh">Amazon Fresh</option>
<option value="search-alias=amazon-pharmacy">Amazon Pharmacy</option>
<option value="search-alias=warehouse-deals">Amazon Warehouse</option>
<option value="search-alias=appliances">Appliances</option>
<option value="search-alias=mobile-apps">Apps & Games</option>
<option value="search-alias=arts-crafts">Arts, Crafts & Sewing</option>
<option value="search-alias=audible">Audible Books & Originals</option>
<option value="search-alias=automotive">Automotive Parts & Accessories</option>
<option value="search-alias=baby-products">Baby</option>
<option value="search-alias=beauty">Beauty & Personal Care</option>
<option value="search-alias=stripbooks">Books</option>
<option value="search-alias=popular">CDs & Vinyl</option>
<option value="search-alias=mobile">Cell Phones & Accessories</option>
<option value="search-alias=fashion">Clothing, Shoes & Jewelry</option>
<option value="search-alias=fashion-womens"> Women</option>
<option value="search-alias=fashion-mens"> Men</option>
<option value="search-alias=fashion-girls"> Girls</option>
<option value="search-alias=fashion-boys"> Boys</option>
<option value="search-alias=fashion-baby"> Baby</option>
<option value="search-alias=collectibles">Collectibles & Fine Art</option>
<option value="search-alias=computers">Computers</option>
<option value="search-alias=financial">Credit and Payment Cards</option>
<option value="search-alias=edu-alt-content">Digital Educational Resources</option>
<option value="search-alias=digital-music">Digital Music</option>
<option value="search-alias=electronics">Electronics</option>
<option value="search-alias=lawngarden">Garden & Outdoor</option>
<option value="search-alias=gift-cards">Gift Cards</option>
<option value="search-alias=grocery">Grocery & Gourmet Food</option>
<option value="search-alias=handmade">Handmade</option>
<option value="search-alias=hpc">Health, Household & Baby Care</option>
<option value="search-alias=local-services">Home & Business Services</option>
<option value="search-alias=garden">Home & Kitchen</option>
<option value="search-alias=industrial">Industrial & Scientific</option>
<option value="search-alias=prime-exclusive">Just for Prime</option>
<option value="search-alias=digital-text">Kindle Store</option>
<option value="search-alias=fashion-luggage">Luggage & Travel Gear</option>
<option value="search-alias=luxury">Luxury Stores</option>
<option value="search-alias=magazines">Magazine Subscriptions</option>
<option value="search-alias=movies-tv">Movies & TV</option>
<option value="search-alias=mi">Musical Instruments</option>
<option value="search-alias=office-products">Office Products</option>
<option value="search-alias=courses">Online Learning</option>
<option value="search-alias=pets">Pet Supplies</option>
<option value="search-alias=luxury-beauty">Premium Beauty</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=smart-home">Smart Home</option>
<option value="search-alias=software">Software</option>
<option value="search-alias=sporting">Sports & Outdoors</option>
<option value="search-alias=specialty-aps-sns">Subscribe & Save</option>
<option value="search-alias=subscribe-with-amazon">Subscription Boxes</option>
<option value="search-alias=tools">Tools & Home Improvement</option>
<option value="search-alias=toys-and-games">Toys & Games</option>
<option value="search-alias=under-ten-dollars">Under $10</option>
<option value="search-alias=videogames">Video Games</option>
<option value="search-alias=wholefoods">Whole Foods Market</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<label for="twotabsearchtextbox" style="display: none;">Search Amazon</label>
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="Search Amazon" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search Amazon" spellcheck="false">
</div>
<div id="nav-iss-attach"></div>
</div>
<div class="nav-right">
<div class="nav-search-submit nav-sprite">
<span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
</span>
</div>
</div>
</form>Name: search-help — GET /gp/help/customer/display.html
<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html">
<div class="a-column a-span12">
<div class="a-row">
<div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" name="help_keywords" spellcheck="false" class="a-input-text a-span12"></div>
<style type="text/css">
.csg-search-box-add-results-helpsearch-box #helpsearch::placeholder {
font-style: italic;
}
.csg-search-box-add-results-helpsearch-box #helpsearch {
padding-bottom: 0.4rem;
}
</style>
</div>
<div class="a-row">
<div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
</div>
</div>
</div>
<input type="hidden" name="search" value="true">
<input type="hidden" name="nodeId" value="GBPEXEXYULHB5WCH">
<input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
<input type="hidden" name="sprefix" id="searchAutocomplete">
<input type="hidden" name="locale" value="en_US">
<input type="hidden" name="ref_" value="hp_articles_search_rd">
</form>Name: ue_backdetect — get
<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>Text Content
Skip to main content .us Hello Select your address All Select the department you want to search in All Departments Alexa Skills Amazon Devices Amazon Fresh Amazon Pharmacy Amazon Warehouse Appliances Apps & Games Arts, Crafts & Sewing Audible Books & Originals Automotive Parts & Accessories Baby Beauty & Personal Care Books CDs & Vinyl Cell Phones & Accessories Clothing, Shoes & Jewelry Women Men Girls Boys Baby Collectibles & Fine Art Computers Credit and Payment Cards Digital Educational Resources Digital Music Electronics Garden & Outdoor Gift Cards Grocery & Gourmet Food Handmade Health, Household & Baby Care Home & Business Services Home & Kitchen Industrial & Scientific Just for Prime Kindle Store Luggage & Travel Gear Luxury Stores Magazine Subscriptions Movies & TV Musical Instruments Office Products Online Learning Pet Supplies Premium Beauty Prime Video Smart Home Software Sports & Outdoors Subscribe & Save Subscription Boxes Tools & Home Improvement Toys & Games Under $10 Video Games Whole Foods Market Search Amazon EN Hello, sign in Account & Lists Returns & Orders 0 Cart Sign in New customer? Start here. Your Lists Create a List Find a List or Registry Your Account Account Orders Recommendations Browsing History Watchlist Video Purchases & Rentals Kindle Unlimited Content & Devices Subscribe & Save Items Memberships & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a free Business Account Customer Service All Disability Customer Support Clinic Customer Service Best Sellers Amazon Basics New Releases Prime Today's Deals Music Books Registry Fashion Amazon Home Pharmacy Gift Cards One Medical Toys & Games Sell Coupons Luxury Stores Automotive Find a Gift Beauty & Personal Care Computers Video Games Home Improvement Health & Household Products Pet Supplies Smart Home Audible Coupon Party now live Help & Customer Service Find more solutions Shipping and Delivery › Where's My Stuff? › CARRIER CONTACT INFORMATION We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carrier directly. Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website. We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, Pilot, or XPO. We use Parcel Pool for standard deliveries to Alaska and Hawaii, and OnTrac for same-day deliveries to Seattle. Delivery Instructions entered on your Amazon account are only visible to Amazon Drivers. If your package is being delivered by a different carrier, please contact them to provide those instructions. Common Carrier Tracking Information Contact Information UPS Phone: 1-800-742-5877 US Postal Service Phone: 1-800-222-1811 Amazon Visit Deliveries Shipped with Amazon FedEx Phone: 1-800-463-3339 DHL Express Phone: 1-800-225-5345 Other Carrier Tracking Information Contact Information ABF Freight Phone: 1-877-609-5681 Aramex Phone: 1-718-553-8740 Aramex Australia Phone: Visit the Aramex Australia Courier Locator to find the local number Asendia Phone: N/A Australia Post Phone: (within Australia) 13-POST-13-7678 / (outside of Australia) +61-3-8847-9045 CEVA Logistics Phone: 1-844-215-0640 Chilexpress Phone: +56 2 2845 0712 CJ Logistics Phone: +82-70-4992-7340 - (Mon~Fri 09:00~18:00, KST) Deprisa Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393 ECMS EXPRESS Phone: 1-855-266-9299 Fidelitone Phone: 1-844-524-6320 Gaash Phone: +972-072-260-8001 Hanjin Phone: +82-1588-1612 i-parcel Phone: 1-800-782-7892 Israel Post (ILP) Phone: +972-076-887-1216 Innovel Solutions Phone: 1-888-460-5404 Kerry eCommerce Phone: (from Hong Kong) (+852) 3513 0786 Landmark Global Phone: 1-888-205-2251 (Toll free) LaserShip Phone: 1-804-414-2590 Lonestar Overnight Phone: 1-800-800-8984 Menlo Worldwide/UPS Supply Chain Solutions Phone: 1-800-443-6379 Naqel Phone: +966920020505 (in SA) / 1- 800-246-4444 Ninja Van Phone: (+65) 6602 8271 NSD Phone: 1-833-744-7673 OnTrac Phone: 1-800-334-5000 Parcel Pool Phone: 1-877-727-2354 Pasar Express Phone: (from Bogotá) 571 2916500 / (from Medellin) 574 6042828 / (From Cali) 572 4897575 / (rest of country) 01 8000 111 752 Pilot Phone: 1-877-549-0160 Pitney Bowes Phone: N/A Royal Mail Phone: +44 (0) 3457 740 740 Servientrega Phone: + 571 7700200 SF Express Phone: (from Hong Kong) (+852) 2730 0273 / (from Taiwan) (+886) 2 2192 6063 TForce Final Mile (formerly Dynamex) Phone: 1-855-396-2639 / (from Canada) 1-800-387-7787 XPO Logistics Phone: 1-833-502-9774 Was this information helpful? Yes No Thank you for your feedback. Please select what best describes the information: This information is confusing or wrong This isn't the information I was looking for I don't like this policy Submit Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. ‹ All Help Topics WHERE'S MY STUFF? * Track Your Package * Find a Missing Item from Your Package * Find a Missing Package That Shows As Delivered * Carrier Contact Information * Tracking Doesn't Match Carrier's Website * Missing Tracking Information * Undeliverable Packages * Late Deliveries * Sign Up for and Manage Shipment Updates via Text for All Orders * Turn Off Shipment Updates via Text for a Specific Package * Amazon Shipment Updates via Text Updates Terms and Conditions QUICK SOLUTIONS Your Orders Track or cancel orders Your Orders Track or cancel orders Returns & Refunds Exchange or return items Returns & Refunds Exchange or return items Manage Prime Cancel or view benefits Manage Prime Cancel or view benefits Payment Settings Add or edit payment methods Payment Settings Add or edit payment methods Carrier Info Shipping carrier information Carrier Info Shipping carrier information Account Settings Change email or password Account Settings Change email or password Back to top Get to Know Us * Careers * Amazon Newsletter * About Amazon * Accessibility * Sustainability * Press Center * Investor Relations * Amazon Devices * Amazon Science Make Money with Us * Sell products on Amazon * Sell apps on Amazon * Supply to Amazon * Protect & Build Your Brand * Become an Affiliate * Become a Delivery Driver * Start a package delivery business * Advertise Your Products * Self-Publish with Us * Host an Amazon Hub * ›See More Ways to Make Money Amazon Payment Products * Amazon Visa * Amazon Store Card * Amazon Secured Card * Amazon Business Card * Shop with Points * Credit Card Marketplace * Reload Your Balance * Amazon Currency Converter Let Us Help You * Amazon and COVID-19 * Your Account * Your Orders * Shipping Rates & Policies * Amazon Prime * Returns & Replacements * Manage Your Content and Devices * Your Recalls and Product Safety Alerts * Help English United States Amazon Music Stream millions of songs Amazon Advertising Find, attract, and engage customers 6pm Score deals on fashion brands AbeBooks Books, art & collectibles ACX Audiobook Publishing Made Easy Sell on Amazon Start a Selling Account Amazon Business Everything For Your Business Amazon Fresh Groceries & More Right To Your Door AmazonGlobal Ship Orders Internationally Home Services Experienced Pros Happiness Guarantee Amazon Ignite Sell your original Digital Educational Resources Amazon Web Services Scalable Cloud Computing Services Audible Listen to Books & Original Audio Performances Book Depository Books With Free Delivery Worldwide Box Office Mojo Find Movie Box Office Data ComiXology Thousands of Digital Comics DPReview Digital Photography Fabric Sewing, Quilting & Knitting Goodreads Book reviews & recommendations IMDb Movies, TV & Celebrities IMDbPro Get Info Entertainment Professionals Need Kindle Direct Publishing Indie Digital & Print Publishing Made Easy Amazon Photos Unlimited Photo Storage Free With Prime Prime Video Direct Video Distribution Made Easy Shopbop Designer Fashion Brands Amazon Warehouse Great Deals on Quality Used Products Whole Foods Market America’s Healthiest Grocery Store Woot! 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