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MORGAN STANLEY CLIENT ACCOUNTS BREACHED IN SOCIAL ENGINEERING ATTACKS
By
SERGIU GATLAN
* March 24, 2022
* 06:47 PM
* 0
Image: Morgan Stanley/BleepingComputer
Morgan Stanley Wealth Management, the wealth and asset management division of
Morgan Stanley, says some of its customers had their accounts compromised in
social engineering attacks.
The account breaches were the result of vishing (aka voice phishing), a social
engineering attack where scammers impersonate a trusted entity (in this case
Morgan Stanley) during a voice call to convince their targets into revealing or
handing over sensitive information such as banking or login credentials.
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The company said in a notice sent to affected clients that, "on or around
February 11, 2022," a threat actor impersonating Morgan Stanley gained access to
their accounts after tricking them into providing their Morgan Stanley Online
account info.
After successfully breaching their accounts, the attacker also electronically
transferred money to their own bank account by initiating payments using the
Zelle payment service.
"As you are aware, on or around February 11, 2022, you were contacted by a bad
actor claiming to be with Morgan Stanley," the alert reads.
"The bad actor was able to obtain information relating to your Morgan Stanley
Online account, subsequently accessing this account and initiating unauthorized
Zelle payments."
A Morgan Stanley spokesperson told BleepingComputer that "there was no data
breach or information leak from Morgan Stanley."
MORGAN STANLEY SYSTEMS "REMAIN SECURE"
The Morgan Stanley division added that it disabled the accounts of all customers
affected by these attacks and that its systems "remain secure."
"This compromise was not a result of any action of Morgan Stanley Wealth
Management and our systems remain secure," the company explained.
"Your Morgan Stanley Wealth Management account has been flagged to our Customer
Call Center so that any callers into the Call Center will be prompted with
additional verification. Your previous Morgan Stanley Online account was also
disabled."
Morgan Stanley provides recommendations on how to defend against vishing
attacks and other types of social engineering scams, advising customers not to
answer calls from phone numbers they don't recognize.
"Also, be guarded when providing your personal data by phone. Make sure the
person asking for the information is from a legitimate organization, and is who
they claim to be," the company says.
"You can always hang up and call the organization back using a phone number
found through a trusted source – such as the company’s official web site or
perhaps a financial statement."
Morgan Stanley disclosed a data breach in July 2021 after the Clop ransomware
gang stole personal information belonging to its customers by hacking into the
Accellion FTA server of Guidehouse, one of Morgan Stanley's third-party vendors.
Morgan Stanley is an American leading investment banking and global financial
services firm providing investment banking, securities, wealth, and investment
management services worldwide.
Its customer list includes corporations, governments, institutions, and
individuals from across the globe, from over 41 countries.
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SEC wants public companies to report breaches within four days
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SERGIU GATLAN
Sergiu Gatlan is a reporter who covered cybersecurity, technology, Apple,
Google, and a few other topics at Softpedia for more than a decade. Email or
Twitter DMs for tips.
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