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Submitted URL: http://app.connect.awspls.com/e/er?s=893759278&lid=121020&elqTrackId=2677724548c047bfa3f6815d91d59f70&elq=b95045ddc3aa405990a6...
Effective URL: https://www.surveymonkey.com/r/VWDBF7F
Submission: On July 12 via manual from US — Scanned from DE

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              <span style="color: #000000; font-size: 14pt;"><strong>DEMOGRAPHICS</strong></span></span>
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Text Content

SSON'S SSO/GBS BENCHMARKING SURVEY Q3 2024 - FINANCE & ACCOUNTING

This survey covers the different areas of Finance & Accounting (i.e. FP&A, O2C,
P2P, R2R, Treasury) and is split into two parts:
 1. Global (Enterprise/GBS/SSO) Metrics
 2. Center Level Metrics



We appreciate your participation in this survey. Please answer as many questions
that are relevant and exit out at any time.


Results of this benchmarking survey will be shared via SSON R&A's website. As a
thank you for participating, you will receive the latest interactive State of
the Industry 2024: Shared Services & GBS Strategic Objectives and Capabilities
workbook at the end of the survey.




DEMOGRAPHICS


QUESTION TITLE

* 1. WHAT BEST DEFINES YOU?

Inhouse shared services / GBS / enterprise shared services
BPO / outsourced / third party service provider
Technology solution provider
Consultant


QUESTION TITLE

* 2. WHICH INDUSTRY/SECTOR BEST DESCRIBES YOUR ORGANIZATION?

Agriculture, Forestry, Fishing & Hunting Automotive & Aerospace Banking,
Financial Services & Insurance Chemicals Construction & Engineering Defense &
Military Educational Institutions & Services Government (Local, State, Federal)
Healthcare Manufacturing – CPG Manufacturing – Industrial Media, Publishing &
Advertising Mining, Oil & Gas Not For Profit Pharmaceuticals & Life Sciences
Professional, Legal & Accountancy Services Real Estate, Rental & Leasing Retail
Trade Technology (IT, Internet, SaaS) Transport, Shipping & Logistics Travel &
Hospitality Utilities Other (please specify)



QUESTION TITLE

* 3. WHAT SIZE BEST APPROXIMATES YOUR ENTERPRISE'S ANNUAL REVENUE?

SME (<$2BN Per Annum (USD))
$2BN-$10BN Per Annum (USD)
>$10BN Per Annum (USD)
Government
Non-profit
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