www3.mtb.com Open in urlscan Pro
2600:9000:2057:e600:b:2146:1340:93a1  Public Scan

Submitted URL: https://mtban-k.firebaseapp.com/
Effective URL: https://www3.mtb.com/homepage/about-us/welcome-to-mandt/peoples-united/personal-banking-faqs
Submission: On December 28 via automatic, source phishtank — Scanned from DE

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PERSONAL BANKING


PEOPLE'S UNITED PERSONAL BANKING FAQS

We're here to help answer your frequently asked questions as People's United
joins the M&T Bank family. 




ACCOUNT INFORMATION

DO I NEED TO DO ANYTHING RIGHT NOW?


 * Activate your M&T Visa® Debit Card as soon as you receive it. ATM cards do
   not need to be activated
 * Review the online version of the Accounts and Services Guide
 * Check out the Mobile and Online Resource Center
 * Log in to M&T Online Banking and verify your account information.
   

WHAT IF I HAVE QUESTIONS?


 * For your personal accounts, you can visit any M&T branch, or
   call 1-800-724-2440
 * For your business accounts, please contact your relationship manager, visit
   your local M&T branch, or call 1-800-724-6070
   
 * For your securities accounts, please contact your financial advisor

WILL I NEED TO USE A NEW ROUTING NUMBER?



Continue to use your existing checks until they run out. When you order new
checks, they will have M&T Bank's routing number.

For any new payments that you setup, we recommend that you use the M&T Bank
routing number, 022000046.

Any existing direct deposits or transfers you have previously setup will
continue without interruption.

WHAT HAPPENS TO MY SOCIAL SECURITY DEPOSITS?



Per the Social Security Administration planned schedule, Social Security
deposits occurred on September 1 and September 2 and were processed prior to
transition weekend. If your regularly scheduled payment date fell on a Saturday,
Sunday or legal public holiday, benefits were paid the business day before your
due date.

WHAT IS AN ACH PAYMENT, ACH RECURRING PAYMENT AND ONLINE BILL PAYMENT?



An ACH Payment is an electronic payment that you setup using your debit card, or
routing and checking number. For example, when you pay your utility bill on
their website, that payment is an ACH Payment.

A recurring ACH payment is an electronic payment that you setup using your debit
card or routing and checking number to pay a specific amount on a set schedule,
e.g. monthly or weekly.

An Online Banking Bill Payment is a payment that you send to anyone from M&T
Mobile and Online Banking.

WILL I BE ABLE TO ACCESS MY PEOPLE'S UNITED HISTORICAL STATEMENTS ONLINE?



Your People's United online statements and documents will not be viewable
through M&T Online Banking.

To request paper copies of your historical People's United statements for
current or closed accounts, call us at 1-800-724-2440 or visiting a branch.

Please note we will waive any fees for copies of your statements for 60 days
post transition weekend.

WILL MY FEDERAL DEPOSIT INSURANCE CORPORATION (FDIC) COVERAGE BE AFFECTED?


 * Accounts you opened at People’s United prior to the merger with M&T Bank will
   continue to be insured by the FDIC
   
 * If you had deposit accounts with both M&T Bank and the People’s United
   division of M&T Bank prior to the merger, the FDIC will separately insure
   those deposit accounts for six months after the merger (on April 2, 2022)
   
 * Any M&T Bank deposit account you had prior to the merger and new deposit
   accounts established after the merger, including those opened with the
   People’s United division of M&T Bank, will not be separately insured. They
   will be combined to determine applicable FDIC insurance limits. This is
   because the People’s United division of M&T Bank and M&T Bank are now the
   same FDIC-insured institution
   
 * After six months, your former People’s United Bank deposits and your M&T Bank
   deposits will be combined for purposes of determining your appropriate level
   of FDIC deposit insurance coverage
   

Special Information for Certificates of Deposit (CDs):

 * Any CD you have at People’s United Bank, N.A. prior to the merger (on April
   2, 2022) is separately insured until its next maturity date after the
   six-month period following the merger
   
 * If your former People’s United Bank CD automatically renews within six months
   of the merger, it will continue to be separately insured until its next
   maturity date The six-month transition period gives you the opportunity to
   consider how to maximize FDIC deposit insurance coverage for your accounts. 

For additional information on FDIC insurance, visit the FDIC website at
www.fdic.gov


DEBIT & ATM CARD

WHAT IS THE DIFFERENCE BETWEEN AN ATM AND A DEBIT CARD?



With an ATM Card, you can only your card at an ATM.

With an M&T Visa® Debit Card, you can use your card at an ATM or to make
purchases anywhere Visa is accepted.

WHAT SHOULD I DO IF I HAVEN’T RECEIVED MY NEW M&T VISA® DEBIT OR M&T ATM CARD?



If you haven’t received your new debit card by Thursday, September 8, please
call 1-800-724-2440. In the meantime, you can continue to use your current
People’s United Debit Card.

Please remember, you’ll need to activate your new M&T debit card before your
first use.

Learn About M&T Debit Cards

MY PEOPLE’S UNITED ATM CARD IS NOT WORKING. WHAT CAN I DO?



Please start using your M&T ATM Card. It is ready to be used at ATMs.

We encourage you to safely destroy your People's United ATM Card, it has been
deactivated as of Sunday, September 4.

If you have not received your new M&T ATM Card by Thursday, September 8, please
call us at 1-800-724-2440 or visit your local branch.

HOW CAN I ACTIVATE MY NEW M&T VISA® DEBIT CARD?



To activate your card, simply call the number shown on the sticker on the front
of your card or use it at any M&T ATM, including former People’s United ATMs.
Once the card is activated, remove the sticker and sign the signature panel on
the back of the card. Then, destroy your old People’s United Bank Debit Card.

CAN I USE MY M&T DEBIT OR ATM CARD TO CHECK MY ACCOUNT BALANCE?



You can check your account balance at any ATM, using your debit or ATM card.

You can also use your debit card by calling1-800-724-2440. Select Option 1
“Account Information” at the Main Menu, enter your activated M&T debit card
number and debit card PIN.

WILL I RECEIVE A NEW PIN FOR MY M&T VISA® DEBIT OR M&T ATM CARD?


 * Your PIN will remain the same for any debit or ATM card opened prior to July
   14. 
 * If your debit or ATM card or your account was opened after this date, or if
   you changed your PIN after this date, you’ll receive a new PIN.

I ACTIVATED MY NEW M&T VISA® DEBIT CARD, WHAT DO I DO WITH MY PEOPLE’S UNITED
DEBIT CARD?



Once you've activated your new M&T Debit Card, your People’s United Debit Card
will be deactivated within 24 hours. Please be sure to safely destroy your
People's United Debit Card and update your billing information where it was used
for recurring payments.


ABOUT M&T

WHO IS M&T?



Like People’s United, we’re a bank that’s all about helping individuals,
families, businesses and the communities we serve. You can count on us to build
upon People’s legacy of making a difference to you and your neighbors. 

Learn more about M&T >


WHERE IS M&T LOCATED?



We serve customers in Connecticut, Delaware, Maine, Maryland, Massachusetts, New
Hampshire, New Jersey, New York, Pennsylvania, Vermont, Virginia, Washington,
D.C. and West Virginia. Our headquarters are located in Buffalo, NY. Our New
England regional headquarters will be in the current People’s United location in
Bridgeport, CT.


SHAREHOLDER INFORMATION

WHEN CAN I EXPECT TO RECEIVE MY M&T SHARES?



If you hold stock certificates (paper) for Peoples United Financial, Inc. common
stock, you will receive your new shares of M&T common stock only once you have
properly surrendered your stock certificates together with the completed and
executed Letter of Transmittal to our exchange agent, Computershare, and
Computershare has determined that the certificates are in proper form. You will
receive instructions directly from Computershare regarding this process.

If you hold book-entry (electronic) shares of People’s United Financial, Inc.
common stock only, or hold any shares of People’s United Financial, Inc.
preferred stock, your shares will be automatically exchanged for new M&T shares
in book-entry form.

WHAT IF I HOLD ANY OF MY SHARES OF PEOPLE’S UNITED FINANCIAL, INC. STOCK WITH A
BROKER, BANK OR OTHER NOMINEE?



You should promptly contact your broker, bank or other nominee and follow their
instructions as to the procedures for exchanging your shares of People’s United
Financial, Inc. stock.

WHO DO I CALL IF I HAVE ADDITIONAL QUESTIONS?



You may contact Computershare at 1-866-293-3379 for further assistance.

WHAT WILL I RECEIVE IN EXCHANGE FOR MY PEOPLE’S UNITED FINANCIAL, INC. SHARES?



If you held shares of People’s United Financial, Inc. common stock, par value
$0.01 per share, as of immediately prior to the effective time of the merger,
each such share will be converted into the right to receive 0.118 of a share of
M&T common stock, par value $0.50 per share. No fractional part of a share will
be issued, and you will receive a check from Computershare for any cash in lieu
of fractional shares of M&T common stock.

If you held shares of People’s United Financial, Inc. Fixed-to-Floating Rate
Non-Cumulative Perpetual Preferred Stock, Series A, par value $0.01 per share,
as of immediately prior to the effective time of the merger, each such share
will be converted into the right to receive a share of M&T Perpetual
Fixed-to-Floating Rate Non-Cumulative Preferred Stock, Series H, par value $1.00
per share.

You will also receive a check from Computershare for any dividends or other
distributions payable with respect to the M&T stock that your People’s United
Financial, Inc. shares have been converted into the right to receive.




HEAR FROM OUR BANKERS


AM I GOING TO BE ABLE TO KEEP BANKING AT MY LOCAL BRANCH?

Rana Yacoub - Milford, CT

Relationship Banker


WILL I STILL BE WORKING WITH THE SAME PEOPLE I KNOW AND TRUST?

Denis Ramadanov - Wallingford, CT

Branch Manager



WILL IT STILL FEEL LIKE A COMMUNITY BANK?

Miriam James - New Haven, CT

Branch Manager


HEAR FROM OUR BANKERS.

We asked our bankers some important questions about M&T and the transition from
People's United. Listen to what they had to say in their own words.

Watch Videos


U.S. checking or savings account required to use Zelle. Transactions between
enrolled consumers typically occur in minutes. Zelle and the Zelle related marks
are wholly owned by Early Warning Services, LLC and are used herein under
license. Other product and company names mentioned herein are the property of
their respective owners.
Apple® and iPhone® are registered trademarks of Apple, Inc. registered in the
U.S. and other countries. Android™ is a trademark of Google, LLC. Use of these
trademarks are subject to the respective owner's permission.
Google Play™ store is a trademark of Google LLC The App Store℠ is a servicemark
of Apple Inc. Use of these trademarks is subject to the respective owner's
permission. M&T Bank is not endorsed, sponsored, affiliated with or otherwise
authorized by Apple Inc. or Google LLC.


DISCLOSURES:

 * U.S. checking or savings account required to use Zelle. Transactions between
   enrolled consumers typically occur in minutes. Zelle and the Zelle related
   marks are wholly owned by Early Warning Services, LLC and are used herein
   under license. Other product and company names mentioned herein are the
   property of their respective owners.
 * Apple® and iPhone® are registered trademarks of Apple, Inc. registered in the
   U.S. and other countries. Android™ is a trademark of Google, LLC. Use of
   these trademarks are subject to the respective owner's permission.
 * Google Play™ store is a trademark of Google LLC The App Store℠ is a
   servicemark of Apple Inc. Use of these trademarks is subject to the
   respective owner's permission. M&T Bank is not endorsed, sponsored,
   affiliated with or otherwise authorized by Apple Inc. or Google LLC.


WHY BANK WITH M&T?

We understand what’s important. That’s why we’ve built a banking experience with
you in mind.

Help us make your banking experience better.
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CONTACT US

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DISCLOSURES:

 * U.S. checking or savings account required to use Zelle. Transactions between
   enrolled consumers typically occur in minutes. Zelle and the Zelle related
   marks are wholly owned by Early Warning Services, LLC and are used herein
   under license. Other product and company names mentioned herein are the
   property of their respective owners.
 * Apple® and iPhone® are registered trademarks of Apple, Inc. registered in the
   U.S. and other countries. Android™ is a trademark of Google, LLC. Use of
   these trademarks are subject to the respective owner's permission.
 * Google Play™ store is a trademark of Google LLC The App Store℠ is a
   servicemark of Apple Inc. Use of these trademarks is subject to the
   respective owner's permission. M&T Bank is not endorsed, sponsored,
   affiliated with or otherwise authorized by Apple Inc. or Google LLC.

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WE ARE INSPIRED BY OUR MULTICULTURAL COMMUNITIES.

M&T is dedicated to investing in the growth and sustainability of the clients
and businesses we serve, attracting and retaining diverse colleagues so we can
truly reflect our communities.

Learn More






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 * The Third-Party Website is governed by a different set of terms and
   conditions and privacy policy than the M&T website and you should review
   those terms, conditions and privacy policy prior to reviewing the content of
   the Third-Party Website
 * M&T is providing a link to the Third-Party Website as a convenience and does
   not necessarily control the content of, or endorse, the Third-Party Website,
   its owner/operator or any information, products or services that are made
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 * M&T makes no representations or warranties regarding the information,
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Such Third-Party Website's owner/operator may be regulated by governmental
entities and laws that are different than those that regulate M&T.

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