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CREATING A SUPPORT SYSTEM FOR ADJUNCT FACULTY

A new Cleveland Clinic program boosts engagement among nurses who serve as
adjunct faculty and to support recruitment.

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CREATING A SUPPORT SYSTEM FOR ADJUNCT FACULTY


NEW AMBASSADOR PROGRAM PROVIDES RESOURCES FOR NURSES SERVING AS CLINICAL
INSTRUCTORS

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More than 300 registered nurses at Cleveland Clinic serve as adjunct faculty for
18 universities across eastern Ohio, working with nursing students in clinical
rotations, providing hands-on training and enhancing classroom education. These
adjunct faculty members, called ambassadors at Cleveland Clinic, are vital to
training the next generation of nurses.

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site helps support our mission. We do not endorse non-Cleveland Clinic products
or services Policy

In July 2021, Cleveland Clinic Health System launched its Ambassador Program to
support adjunct faculty and provide rewarding clinical experiences for students.

“Healthcare is ever changing, and when combined with increasingly complex,
higher-acuity patients and advanced technology, it can be challenging to ensure
students have meaningful clinical and practicum experiences that accomplish
academic program outcomes,” says Kathleen Mau, DNP, APRN, NEA-BC, ACCNS-AG,
ACNS-BC, CEN, Senior Director of Nursing Education and Professional Development.
“Cleveland Clinic recognizes these challenges and wants to support our nurses
serving as clinical faculty with information, education, resources, tools and
connections.”


NEW GRADUATE NURSE RECRUITMENT

Strengthening recruitment efforts is an important aim of the program. Leaders
set a goal to double the number of students in clinical rotations at Cleveland
Clinic facilities annually to more than 850. They aim to increase the hiring
conversion rate of those students to 75%.

“It is important that students have a great clinical experience and are exposed
to the many opportunities available to them as Cleveland Clinic nurses so they
want to return after they graduate,” says Dr. Mau. “Our ambassadors are in the
best position to highlight these opportunities.”

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A daylong kickoff conference, called the Clinical Faculty Academy, was organized
by Cleveland Clinic in conjunction with deans and program coordinators from
nursing schools. Attendees included adjunct faculty from partner schools as well
as Cleveland Clinic nurses interested in becoming ambassadors.

The event began with video messages from nursing leaders, including Meredith A.
Foxx, MSN, MBA, APRN, NEA-BC, PCNS-BC, PPCNP-BC, CPON, Executive Chief Nursing
Officer. Two members of Cleveland Clinic’s talent acquisition team shared the
impact that clinical faculty make on recruitment efforts. Tonya Moyse, MSN, RN,
Nurse Manager on the Orthopaedic Surgery Unit, spoke about the importance of
developing a strong relationship with nurse managers, and Dr. Mau discussed
resources available to support adjunct faculty.

An in-person morning session focused on the nuts and bolts of the clinical
faculty role: how to organize the clinical day for students, how to give and
receive feedback and how to partner with nurse managers to create a culture of
safety and success. Afternoon sessions addressed how to create a positive
learning environment, deal with difficult students, evaluate clinical
competencies and more.


A RANGE OF RESOURCES

A dedicated resource page on Cleveland Clinic’s nursing education intranet site
features a recording of the kickoff event, a presentation on the requirements
and benefits of becoming an adjunct faculty member, and documents with questions
to prompt conversations between faculty and unit nurse managers during rounds.

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The program also rolled out Catch Us at Our Best cards for nursing students who
have exceeded expectations in providing patient care. Caregivers or patients
complete the cards with the student’s name and reason for the recognition, and
then drop them off at the unit nurse manager’s office.

Recipients of Catch Us at Our Best cards are acknowledged at daily huddles.
“Sometimes students go to clinicals, go home, and may or may not feel valued,”
says Christine Szweda, MSN, RN, Senior Director of Students and Faculty. “The
recognition program is a simple way for unit nurses to take a moment and
recognize when a student does something positive.”

The cards also provide a repository of top-notch students Cleveland Clinic may
contact toward the end of their nursing program about potential employment.

As the Ambassador Program grows, nursing leaders hope the number of adjunct
faculty, practicum students and new graduate RN hires will, too. “It’s rewarding
for our ambassadors to serve as instructors on their units, show students what a
great place this is to work and share the awesome culture here,” says Moyse. “We
want to fully support them and our students.”

Jun. 3, 2022 / Nursing / Clinical Nursing
Tags: nurse recruitment, nursing education, nursing leadership
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site helps support our mission. We do not endorse non-Cleveland Clinic products
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