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riw.freshdesk.com Open in urlscan Pro
52.65.42.233  Public Scan

Go To Rescan Add Verdict Report
URL: https://riw.freshdesk.com/support/solutions/articles/51000077448
Submission: On March 19 via manual from IN — Scanned from AU
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 14 IPs in 2 countries across 9 domains to perform 55 HTTP transactions. The main IP is 52.65.42.233, located in Sydney, Australia and belongs to AMAZON-02, US. The main domain is riw.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M02 on January 29th 2024. Valid for: a year.
This is the only time riw.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 52.65.42.233 16509 (AMAZON-02)
4 18.67.93.117 16509 (AMAZON-02)
3 142.250.67.10 15169 (GOOGLE)
5 18.67.93.75 16509 (AMAZON-02)
1 13.35.147.68 16509 (AMAZON-02)
16 20.190.96.163 8075 (MICROSOFT...)
1 151.101.66.137 54113 (FASTLY)
1 13.210.174.77 16509 (AMAZON-02)
1 54.71.32.39 16509 (AMAZON-02)
1 12 13.35.147.65 16509 (AMAZON-02)
4 142.250.71.67 15169 (GOOGLE)
2 13.35.147.89 16509 (AMAZON-02)
2 18.67.111.113 16509 (AMAZON-02)
55 14
4    52.65.42.233 (Sydney, Australia)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-65-42-233.ap-southeast-2.compute.amazonaws.com
riw.freshdesk.com
4    18.67.93.117 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-93-117.syd62.r.cloudfront.net
aus-assets7.freshdesk.com
aus-assets4.freshdesk.com
aus-assets2.freshdesk.com
3    142.250.67.10 (Plainview, United States)

ASN15169 (GOOGLE, US)
PTR: syd15s16-in-f10.1e100.net
fonts.googleapis.com
5    18.67.93.75 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-93-75.syd62.r.cloudfront.net
aus-assets3.freshdesk.com
aus-assets1.freshdesk.com
aus-assets9.freshdesk.com
1    13.35.147.68 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-147-68.syd1.r.cloudfront.net
cdn-images.mailchimp.com
16    20.190.96.163 (Melbourne, Australia)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.riw.net.au
1    151.101.66.137 (United States)

ASN54113 (FASTLY, US)
code.jquery.com
1    13.210.174.77 (Sydney, Australia)

ASN16509 (AMAZON-02, US)
PTR: ec2-13-210-174-77.ap-southeast-2.compute.amazonaws.com
metrotrainsaustralia.freshworks.com
1    54.71.32.39 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-71-32-39.us-west-2.compute.amazonaws.com
statuspage.freshping.io
12    13.35.147.65 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-147-65.syd1.r.cloudfront.net
aus-widget.freshworks.com
4    142.250.71.67 (Plainview, United States)

ASN15169 (GOOGLE, US)
PTR: syd15s17-in-f3.1e100.net
fonts.gstatic.com
2    13.35.147.89 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-35-147-89.syd1.r.cloudfront.net
aus-assets.freshsales.io
2    18.67.111.113 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-67-111-113.syd62.r.cloudfront.net
webform-aus.freshsales.io
Domain Requested by
16 www.riw.net.au riw.freshdesk.com
www.riw.net.au
12 aus-widget.freshworks.com 1 redirects riw.freshdesk.com
aus-widget.freshworks.com
4 fonts.gstatic.com fonts.googleapis.com
4 riw.freshdesk.com riw.freshdesk.com
code.jquery.com
3 fonts.googleapis.com riw.freshdesk.com
client
2 webform-aus.freshsales.io aus-assets.freshsales.io
2 aus-assets.freshsales.io metrotrainsaustralia.freshworks.com
aus-assets.freshsales.io
2 aus-assets1.freshdesk.com riw.freshdesk.com
2 aus-assets3.freshdesk.com riw.freshdesk.com
2 aus-assets7.freshdesk.com riw.freshdesk.com
aus-assets7.freshdesk.com
1 aus-assets9.freshdesk.com riw.freshdesk.com
1 aus-assets2.freshdesk.com riw.freshdesk.com
1 aus-assets4.freshdesk.com riw.freshdesk.com
1 statuspage.freshping.io riw.freshdesk.com
1 metrotrainsaustralia.freshworks.com riw.freshdesk.com
1 code.jquery.com riw.freshdesk.com
1 cdn-images.mailchimp.com riw.freshdesk.com
55 17
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M02		 2024-01-29 -
2025-02-26		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2024-02-19 -
2024-05-13		 3 months crt.sh
cdn-images.mailchimp.com
Amazon RSA 2048 M02		 2023-06-20 -
2024-07-17		 a year crt.sh
riw.net.au
Gandi RSA Domain Validation Secure Server CA 3		 2024-02-12 -
2025-02-12		 a year crt.sh
*.jquery.com
Sectigo RSA Domain Validation Secure Server CA		 2023-07-11 -
2024-07-14		 a year crt.sh
*.freshworks.com
Amazon RSA 2048 M01		 2023-05-28 -
2024-06-24		 a year crt.sh
statuspage.freshping.io
Amazon RSA 2048 M02		 2024-02-26 -
2025-03-26		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2024-02-19 -
2024-05-13		 3 months crt.sh
*.freshsales.io
Amazon RSA 2048 M01		 2023-07-10 -
2024-08-06		 a year crt.sh

This page contains 3 frames:

Primary Page: https://riw.freshdesk.com/support/solutions/articles/51000077448
Frame ID: 44654F53BB59455F02448C88351FF695
Requests: 48 HTTP requests in this frame

Frame: https://aus-widget.freshworks.com/widgetBase/widget.js
Frame ID: F0D69C8AFE8F600017D021C5EEA15702
Requests: 7 HTTP requests in this frame

Frame: https://aus-widget.freshworks.com/widgetBase/static/media/styles.5fe92f64.css
Frame ID: D00F719D8963ECCD980D61083B7B14A6
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

What identification documents does a cardholder require to complete an ID check? : Rail Industry Worker Knowledge Centre

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
  • /wp-(?:content|includes)/
Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • cdn-images\.mailchimp\.com/[^>]*\.css
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

55
Requests

98 %
HTTPS

0 %
IPv6

9
Domains

17
Subdomains

14
IPs

2
Countries

2201 kB
Transfer

3944 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 22
  • https://aus-widget.freshworks.com/widgets/51000002188.js HTTP 301
  • https://aus-widget.freshworks.com/widgetBase/bootstrap.js

55 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request 51000077448
riw.freshdesk.com/support/solutions/articles/ 		71 KB
16 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://riw.freshdesk.com/support/solutions/articles/51000077448
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.65.42.233 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-65-42-233.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
f5ffa494a58cb6fc6506ce46bbc40d0fbd9e00cac71e8a45087a4920dd5316f5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
accept-language
en-AU,en;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 19 Mar 2024 20:39:39 GMT
etag
W/"9c04ee0c5f4541fb6e94552a48ba2093"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-southeast-2.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
42
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
190324204039
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
bf9e42e8-03ec-9658-be66-82db4c40525e
x-trace-id
00-52c0e3a70251c8f09e78bac242b335f6-d46bc6179d8c008f-01
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
aus-assets7.freshdesk.com/assets/cdn/ 		262 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://aus-assets7.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: riw.freshdesk.com
URL: https://riw.freshdesk.com/support/solutions/articles/51000077448
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-67-93-117.syd62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://riw.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Tue, 20 Feb 2024 17:46:45 GMT
content-encoding
gzip
via
1.1 d565d9b03fa73bc2ae98eaadac0992b6.cloudfront.net (CloudFront)
x-amz-version-id
null
x-amz-cf-pop
SYD62-P1
age
2429575
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84894
last-modified
Thu, 12 Oct 2023 04:47:37 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
nlwE98L_--8LDhxGulnZ21mkzLdXGCs_GCSXv4wQvo4pBGPoCrDqNw==
expires
Fri, 11 Oct 2024 10:47:36 GMT
theme.css
riw.freshdesk.com/support/ 		87 KB
24 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://riw.freshdesk.com/support/theme.css?v=2&d=1675712241
Requested by
Host: riw.freshdesk.com
URL: https://riw.freshdesk.com/support/solutions/articles/51000077448
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.65.42.233 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-65-42-233.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
23717f599422740dfb00c03d22c6b9d47c8c630b6f56fb6e10b52d8fd0a3debc
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://riw.freshdesk.com/support/solutions/articles/51000077448
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Tue, 19 Mar 2024 20:39:39 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
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Protocol
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Server
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accept-language
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content-encoding
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server
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https://riw.freshdesk.com/support/solutions/articles/51000077448-what-identification-documents-does-a-cardholder-require-to-complete-an-id-check-/hit
Requested by
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strict-transport-security
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Full URL
https://fonts.googleapis.com/css2?family=Open+Sans:wght@400;600;700;800&family=Roboto+Slab:wght@400;700&display=swap
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strict-transport-security
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content-encoding
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General
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x-content-type-options
nosniff
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Full URL
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General
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Full URL
https://www.riw.net.au/wp-content/themes/MTAThemeV1/images/naviCombined.png
Requested by
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Response headers

pragma
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General
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Full URL
https://www.riw.net.au/wp-content/themes/MTAThemeV1/icons/search.png
Requested by
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accept-language
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Response headers

pragma
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General
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Full URL
https://www.riw.net.au/wp-content/themes/MTAThemeV1/images/footerBackground.png
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Response headers

pragma
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General
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Full URL
https://fonts.gstatic.com/s/robotoslab/v34/BngMUXZYTXPIvIBgJJSb6ufN5qU.woff2
Requested by
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Response headers

date
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x-content-type-options
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45 KB 		Font
General
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Full URL
https://aus-assets7.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
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server
AmazonS3
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https://aus-widget.freshworks.com/widgetBase/widget.js
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https://fonts.googleapis.com/css?family=Open+Sans
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strict-transport-security
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General
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https://aus-widget.freshworks.com/widgetBase/1.0e8f0237accf8416de7f.widget.js
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Verdicts & Comments Add Verdict or Comment

103 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions object| fwSettings function| FreshworksWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18109389078720942219 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| FwBootstrap object| freshsales object| WebForm object| WebFormQueue object| WebFormFactory

1 Cookies

Domain/Path Name / Value
riw.freshdesk.com/ Name: _x_w
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

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statuspage.freshping.io
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