URL: https://help.projectbase.io/
Submission: On February 20 via api from US — Scanned from US

Summary

This website contacted 6 IPs in 1 countries across 4 domains to perform 10 HTTP transactions. The main IP is 52.7.64.142, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.projectbase.io.
TLS certificate: Issued by R3 on February 20th 2024. Valid for: 3 months.
This is the only time help.projectbase.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.7.64.142 14618 (AMAZON-AES)
2 2600:9000:24f... 16509 (AMAZON-02)
1 52.217.230.240 16509 (AMAZON-02)
1 108.138.61.208 16509 (AMAZON-02)
3 3.162.3.16 16509 (AMAZON-02)
2 54.230.48.168 16509 (AMAZON-02)
10 6
Domain Requested by
3 beacon-v2.helpscout.net help.projectbase.io
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net help.projectbase.io
1 d33v4339jhl8k0.cloudfront.net help.projectbase.io
1 s3.amazonaws.com help.projectbase.io
1 help.projectbase.io
10 6

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
help.projectbase.io
R3
2024-02-20 -
2024-05-20
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2023-10-10 -
2024-07-10
9 months crt.sh
*.helpscout.net
Amazon RSA 2048 M02
2023-04-02 -
2024-04-30
a year crt.sh

This page contains 1 frames:

Primary Page: https://help.projectbase.io/
Frame ID: 178004E3EA9A6D385D1D06B653925EB7
Requests: 9 HTTP requests in this frame

Screenshot

Page Title

ProjectBase Help Docs

Page Statistics

10
Requests

100 %
HTTPS

17 %
IPv6

4
Domains

6
Subdomains

6
IPs

1
Countries

274 kB
Transfer

329 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
help.projectbase.io/
11 KB
4 KB
Document
General
Full URL
https://help.projectbase.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.7.64.142 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-7-64-142.compute-1.amazonaws.com
Software
openresty /
Resource Hash
17600eb7765c3a0971d79d5316e846a097b27eaf5414ca2ec8b45a305146e249

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36
accept-language
en-US,en;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 20 Feb 2024 08:42:11 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1707980000225.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1707980000225.css
Requested by
Host: help.projectbase.io
URL: https://help.projectbase.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:24f2:c000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
en-US,en;q=0.9
Referer
https://help.projectbase.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 20 Feb 2024 07:52:34 GMT
via
1.1 25a2a3d250d148773038ad8acabb820c.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
IAD55-P1
age
2977
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
rE5A0ujdBYLBphdB0Q05iPUmU5uLIKCCRJ8A_PxKHI-uZnxBwB1gHQ==
helpscout.css
s3.amazonaws.com/helpscout.net/docs/assets/64e6f54d4638fa05149cc3e0/attachments/65d43ea86d2feb00a37ec472/
531 B
924 B
Stylesheet
General
Full URL
https://s3.amazonaws.com/helpscout.net/docs/assets/64e6f54d4638fa05149cc3e0/attachments/65d43ea86d2feb00a37ec472/helpscout.css
Requested by
Host: help.projectbase.io
URL: https://help.projectbase.io/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.230.240 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
5795163846ccaee9a2fa4da46eb9acba35aac76a104ec53cf9505b8e8e1b1863

Request headers

accept-language
en-US,en;q=0.9
Referer
https://help.projectbase.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

Date
Tue, 20 Feb 2024 08:42:12 GMT
Last-Modified
Tue, 20 Feb 2024 05:54:49 GMT
Server
AmazonS3
x-amz-request-id
QEEHT45KZ31C1J5Z
ETag
"2837c393c75fa6f669781f64f37cd0b7"
x-amz-server-side-encryption
AES256
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
531
x-amz-id-2
qFWk5vCaYfbrnojTl9PH27szxV/dh+MpnfP9VwnVCwnG0xBeXvFquJm0XcPyQQdDBONqIe7+W1I=
projectbase-white-logo.png
d33v4339jhl8k0.cloudfront.net/docs/assets/64e6f54d4638fa05149cc3e0/images/65d43d95e3adc6007de13b1f/
6 KB
6 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/64e6f54d4638fa05149cc3e0/images/65d43d95e3adc6007de13b1f/projectbase-white-logo.png
Requested by
Host: help.projectbase.io
URL: https://help.projectbase.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.61.208 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-61-208.iad12.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
84a0e64d6cc6d69bd05837b3e699c09ea9a45540980522b50a594626c3ecb778

Request headers

accept-language
en-US,en;q=0.9
Referer
https://help.projectbase.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Tue, 20 Feb 2024 08:42:12 GMT
via
1.1 7db19e3781edb64ef4f7023d2c25783e.cloudfront.net (CloudFront)
last-modified
Tue, 20 Feb 2024 05:50:14 GMT
server
AmazonS3
x-amz-cf-pop
IAD12-P1
etag
"87339f4df23940fe8e94d219f7727913"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
5927
x-amz-cf-id
2cYXgs_Va5RnodsGGZM-nfPobQpl5xmCCaQ742v4ftvjH3XFuVCv1Q==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: help.projectbase.io
URL: https://help.projectbase.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:24f2:c000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
en-US,en;q=0.9
Referer
https://help.projectbase.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 20 Feb 2024 08:12:39 GMT
via
1.1 25a2a3d250d148773038ad8acabb820c.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
IAD55-P1
age
1772
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
LxF9iQlnacsMc6XxU8Q0vVoyRevaoD9Pyhg87EdsxB4N61QIb08LqA==
/
beacon-v2.helpscout.net/
458 B
902 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: help.projectbase.io
URL: https://help.projectbase.io/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.16 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-16.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0727ea01221622af4d731b0105c7e37fd663fbccdb11ffbcbf083bcf2ee51548
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-US,en;q=0.9
Referer
https://help.projectbase.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Tue, 20 Feb 2024 08:41:24 GMT
content-encoding
gzip
via
1.1 b46ea00af935bf6290d93c76c66e0c8e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
YUL62-P2
age
49
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
327
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Feb 2024 22:18:24 GMT
server
AmazonS3
etag
"83f6e8b5b17279c6997a56d76c51f06e"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
2qaxW2w1KdrczDaMey_1DJPpKvTY8QpBNiCMpz283LNhDfIrh8tr-g==
vendor.3884d31f.js
beacon-v2.helpscout.net/static/js/
51 KB
18 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.3884d31f.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.16 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-16.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1c376d148361f36809d62e7ad6274300a3ca246889d1bee927be6eadd12cbee9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-US,en;q=0.9
Referer
https://help.projectbase.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Tue, 20 Feb 2024 07:21:13 GMT
content-encoding
gzip
via
1.1 b46ea00af935bf6290d93c76c66e0c8e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
YUL62-P2
age
4860
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
17768
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Feb 2024 22:18:25 GMT
server
AmazonS3
etag
"5080ce4e019c8c43fe25a97a8560a638"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
vW4BuJzWtAjz4kA93zlUHty6rkD4_TwGfiqbw_SHaniDMpisDFf8gQ==
main.8a38e41d.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.8a38e41d.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.16 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-16.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d3dc01ef50fce4b45d4ee5984cd0a2bfa76053f6128d36441e4a51425e58c8cd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-US,en;q=0.9
Referer
https://help.projectbase.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Tue, 20 Feb 2024 07:21:13 GMT
content-encoding
gzip
via
1.1 b46ea00af935bf6290d93c76c66e0c8e.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
YUL62-P2
age
4860
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12608
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Feb 2024 22:18:25 GMT
server
AmazonS3
etag
"bf62e654778353bdcdf838d3f797374f"
x-frame-options
SAMEORIGIN
vary
Origin
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
yTWTyZsY3mFr8Vxzu3SxzsWAMLZGoffk5Y7G1p39QSH3d5v9CwTiPw==
f6a654fc-ba62-4660-b6da-7650783ec3bb
d3hb14vkzrxvla.cloudfront.net/v1/
118 B
876 B
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/f6a654fc-ba62-4660-b6da-7650783ec3bb
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.3884d31f.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.230.48.168 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-54-230-48-168.yul62.r.cloudfront.net
Software
/
Resource Hash
6b56e034a6f658ce164fdf05cf17d35b094cc2ce24cbba5c4f63817062953241
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
014ce384-91a0-44c7-98cf-ee575f3b8287
Helpscout-Release
2.2.162
accept-language
en-US,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
22a05e55-4203-4d90-8f8f-abd47e86c789
Referer
https://help.projectbase.io/
Beacon-Device-Instance-ID
ce61aaf7-719a-4187-b673-a5a6cc1fc2ff
Helpscout-Origin
Beacon-Embed

Response headers

date
Tue, 20 Feb 2024 08:42:12 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 c83536c4e12f4a229fa27266fc5fdd56.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-C2
x-cache
Error from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://help.projectbase.io
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
eG6_zU-qKTXF_2QJEkbgk9oZXWLJ1vASG1MYnbie9IdFXT-hEV_eqw==
x-ratelimit-limit-chat-tokens-hour
25
f6a654fc-ba62-4660-b6da-7650783ec3bb
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/f6a654fc-ba62-4660-b6da-7650783ec3bb
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.230.48.168 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-54-230-48-168.yul62.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://help.projectbase.io
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://help.projectbase.io
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Tue, 20 Feb 2024 08:42:12 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 c83536c4e12f4a229fa27266fc5fdd56.cloudfront.net (CloudFront)
x-amz-cf-id
Ug8c0oT4cw-qjjkVom3js8FTBwavwtRWxVzzDemodbq7bKZcvRrDZw==
x-amz-cf-pop
YUL62-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url undefined| rewrittenUrl function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
help.projectbase.io/ Name: PLAY_SESSION
Value: "b8a9af8186b41d812cd0acf059eb1e4b31e1bade-siteId=64e6f54d4638fa05149cc3e1&hs.session.id=b5LsgqGjT43yoSfxccBaxIC2Gt8Mi2f8ICWzhnvnzFrQFXhQQFjgdvubtl93o9jr&hs.session.exp=1708504931437"

1 Console Messages

Source Level URL
Text
network error URL: https://d3hb14vkzrxvla.cloudfront.net/v1/f6a654fc-ba62-4660-b6da-7650783ec3bb
Message:
Failed to load resource: the server responded with a status of 404 ()