envoy.com Open in urlscan Pro
2606:4700::6810:2949  Public Scan

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Text Content

PRODUCTS |

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PRIVACY POLICY


LAST UPDATED ON MARCH 27, 2023


PRIVACY POLICY


LAST UPDATED ON MARCH 27, 2023

Terms and Policies
 * 
   Privacy policy
 * 
   Terms of Service
 * 
   Passport Terms
 * 
   Purchases and returns
 * 
   Compliance
 * 
   CPRA Addendum
 * 
   GDPR DPA Addendum
 * 
   Subprocessors
 * 
   Security and privacy

This policy describes the Personal Data that Envoy, Inc. collects from certain
individuals who interact with our website, https://www.envoy.com, or our mobile
application (the “Envoy App”; together, the “Services”), how we use that data,
and the rights those individuals have regarding the data. This policy applies to
you only to the extent that we obtained your Personal Data through: (a) your
interaction with marketing or similar content on our website; (b) your
evaluation of the Services on behalf of a potential purchaser of the Services;
(c) any communication with our sales team; or (d) your independent interaction
with the Services not at the direction of any of our Customers. If you
interacted with our Services through your employer, a business you provided
services to, or through a company you visited, please contact that company for
information about the collection and use of your Personal Data: in those
circumstances Envoy only uses your Personal Data as directed by them (and this
policy does not apply).


DEFINITIONS

“Customer” means an entity (not an individual) that signs up to use one or more
of our products.

“Personal Data” means any information relating to an identified or identifiable
individual; an identifiable individual is one who can be identified, directly or
indirectly, by reference to an identifier such as a name, an identification
number, location data, an online identifier, or to one or more factors specific
to the physical, physiological, genetic, mental, economic, cultural, or social
identity of that individual.


CATEGORIES OF INFORMATION WE COLLECT

 * Identifiers Identifiers include information like your name or email address.
   Envoy uses identifiers to provide you with an account to use the Services, to
   communicate with you regarding your use of the Services, to communicate with
   you regarding your possible purchase of a subscription to use the Services,
   to send you marketing communications regarding the Services, or to debug and
   repair errors with the Services.

 * Internet Activity Information Internet Activity includes information
   describing how you interact with the Services, such as how long you use the
   services and what you tap or click on. Envoy uses your Internet Activity to
   debug and repair errors with the Services, to determine how to improve the
   Services, and to improve the effectiveness of our marketing practices.

 * Audio or Visual Information This category includes pictures or videos of you.
   Envoy uses this information to display a photograph of you in the Services,
   or to keep track of discussions with you that occur during the sales process.

 * Professional Information Professional Information includes your employer.
   Envoy sells to businesses and will use your Professional Information to
   determine what business may be purchasing the Services and to send marketing
   communications to the business.

 * Inferences drawn from collected information Envoy may use the information in
   the categories listed above to make inferences about you, including
   determining what products or services you may be interested or likely to
   purchase, or how you prefer to use the Services.


HOW DO WE COLLECT YOUR DATA

Envoy may collect your information from the following categories of sources:

 * Envoy.com

 * Envoy mobile applications

 * Direct communications with you

 * Social Media

 * Sales and marketing tools

Envoy may also collect your data through non-US Envoy subsidiaries through the
above sources. Envoy has intercompany data sharing agreements with its
subsidiaries that ensure the transfer of personal data into the US complies with
data privacy law.


HOW WE USE YOUR DATA

When you have provided your consent, Envoy uses the information it collects from
you to:

 * Deliver marketing communications and advertisements related to our Services
   to you

 * Analyze potential customers to improve marketing initiatives

 * For any other purpose that you’ve specifically consented to

If you are a representative of a current or prospective customer, Envoy requires
your information, and will use it, to provide our Services. In the context of
that business relationship we use your information to:

 * Communicate with you during the sales process

 * Provide support

 * Create and administer accounts necessary to use the Services

 * Deliver transactional communications about the operation of the Services

 * Communicate with you about payment or other legal obligations

Envoy is capable of using your information for these purposes only by utilizing
services provided by other companies. These companies provide us with sales
operations tools, marketing tools, web and application hosting, communication
services, and data analysis. In using these service providers, Envoy discloses
the following categories of Personal Data: Identifiers, Audio or Visual
Information, Professional Information, and Internet Activity Information. Envoy
has an agreement with each of these companies that limits their use of your
Personal Data to the specific purposes described in this section. These
agreements also include standardized provisions to ensure your data is
appropriately safeguarded when transferred across international borders into the
US (e.g., Standard Contractual Clauses).

Envoy also shares (but does not sell) Identifiers with companies who provide us
with additional information about you so that we can tailor our sales and
marketing to your particular interests. These companies enable us to present
relevant advertisements to you on other websites you visit. If you do not want
us to use your Personal Data for these purposes, you may opt-out by sending an
email to dataprivacy@envoy.com.


HOW LONG WILL WE STORE YOUR DATA

Envoy may collect your information from the following categories of sources:

 * For as long as you are associated with a Customer account and up to two years
   after the Customer cancels their account.

 * Up to two years after you first engaged with Envoy’s marketing content or
   communicated with Envoy’s sales team if you are no longer actively engaged or
   communicating.


WHAT ARE YOUR DATA PROTECTION RIGHTS?

You have certain rights regarding the Personal Data that we collect. You may:

 * Request deletion of your Personal Data

 * Request correction of inaccurate Personal Data

 * Request the specific Personal Data that we have collected about you

 * Request information about the Personal Data we have collected: the categories
   of Personal Data collected, the categories of sources from which that data is
   collected, the business purposes for collecting that data, and the categories
   of third parties to whom we disclose or share that data.

 * Withdraw consent if our use of your Personal Data relies on your consent

 * Lodge a complaint with a supervisory authority (i.e., your local public
   authority responsible for monitoring compliance with data protection
   regulations)

If we can verify that you are authorized to make the request (e.g., you’re not
attempting to obtain information about someone else), we will endeavor to
fulfill your request within 45 days. In some circumstances we are not required
to comply with your request because of exceptions provided by law. If we do not
comply with your request because of an exception, we will notify you.


HOW CAN YOU EXERCISE YOUR RIGHTS?

To exercise your data protection rights, please email us at
dataprivacy@envoy.com

If you interacted with our Services through your employer, a business you
provided services to, or through a company you visited, please contact that
company for more information on the data protection rights available to you. We
cannot accept your request directly because, in these circumstances, we collect
and use your Personal Data on behalf of that company (our Customer) and will act
only as directed by them. However, if you believe that our Customer is not
complying with data privacy laws regarding your Personal Data, please let us
know.


COOKIES

Our website uses cookies. When you visit our website, we will ask for your
consent to use any cookies that are not essential. A cookie is a file stored by
your browser that enables us to identify you, typically, via a string of numbers
and letters. This table describes the cookies we use and how long they will be
stored.

Contact Information

Envoy, Inc.
410 Townsend St, Suite 410
San Francisco, CA 94107
United States


Questions may be directed to: dataprivacy@envoy.com.



Last updated on March 27, 2023


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Reach out to our sales team today at (877) 652-2808 or schedule a meeting with
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PRODUCTS

 * Visitors
 * Workplace
 * Desks
 * Rooms
 * Deliveries
 * Connect
 * Platform
 * Mobile
 * App marketplace

SOLUTIONS

 * Enterprise operations
 * Security protocols
 * Compliance requirements
 * Hybrid work
 * Space management
 * Workplace experience
 * Manufacturing
 * Pharma & biotech
 * Professional services

RESOURCES

 * Demo
 * Blog
 * Customer stories
 * Help center
 * Envoy Store
 * Return to Workplace Index
 * Compliance tips
 * Developers
 * Pricing
 * Get a quote

COMPANY

 * About Envoy
 * Vision
 * Jobs
 * Data security
 * Press
 * Leadership
 * Partner

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