www.spotify.com Open in urlscan Pro
35.186.224.25  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Canada (Français)
✕ Close
Skip to content
Spotify
 * Premium
 * Support
 * Download
 * 
 * Sign up
 * Log in

Menu

 * Legal
 * Terms and Conditions of Use
 * Copyright Policy
 * Privacy Policy
 * User Guidelines
 * Premium Offer Terms


SPOTIFY TERMS OF USE

1. Introduction

2. The Spotify Service Provided by Us

3. Your Use of the Spotify Service

4. Content and Intellectual Property Rights

5. Customer Support, Information, Questions and Complaints

6. Problems and Disputes

7. About these Terms


1. INTRODUCTION

Please read these Terms of Use (these "Terms") carefully as they govern your use
of (which includes access to) Spotify's personalized services for streaming
music and other content, including all of our websites and software applications
that incorporate or link to these Terms (collectively, the "Spotify Service")
and any music, videos, podcasts, or other material that is made available
through the Spotify Service (the "Content").

Use of the Spotify Service may be subject to additional terms and conditions
presented by Spotify, which are hereby incorporated by this reference into these
Terms.

By signing up for, or otherwise using, the Spotify Service, you agree to these
Terms. If you do not agree to these Terms, then you must not use the Spotify
Service or access any Content.

SERVICE PROVIDER

These Terms are between you and Spotify AB, Regeringsgatan 19, 111 53,
Stockholm, Sweden.

AGE AND ELIGIBILITY REQUIREMENTS

In order to use the Spotify Service and access any Content, you need to (1) be
13 years of age (or the equivalent minimum age in your home country) or older,
(2) have parent or guardian consent if you are a minor in your home country, (3)
have the power to enter a binding contract with us and not be barred from doing
so under any applicable laws, and (4) reside in a country where the Service is
available. You also promise that any registration information that you submit to
Spotify is true, accurate, and complete, and you agree to keep it that way at
all times If you are a minor in your home country, your parent or guardian will
need to enter into these Terms on your behalf. You can find additional
information regarding minimum age requirements in the registration process. If
you do not meet the minimum age requirements then Spotify will be unable to
register you as a user.


2. THE SPOTIFY SERVICE PROVIDED BY US

SPOTIFY SERVICE OPTIONS

We provide numerous Spotify Service options. Certain Spotify Service options are
provided free-of-charge, while other options require payment before they can be
accessed (the "Paid Subscriptions"). We may also offer special promotional
plans, memberships, or services, including offerings of third-party products and
services. We are not responsible for the products and services provided by such
third parties.

The Unlimited Service may not be available to all users. We will explain which
services are available to you when you are signing up for the services. If you
cancel your subscription to the Unlimited Service, or if your subscription to
the Unlimited Service is interrupted (for example, if you change your payment
details), you may not be able to re-subscribe for the Unlimited Service. Note
that the Unlimited Service may be discontinued in the future, in which case you
will no longer be charged for the Service.

TRIALS

From time to time, we or others on our behalf may offer trials of Paid
Subscriptions for a specified period without payment or at a reduced rate (a
"Trial"). By using a Spotify Service via a Trial, you agree to the Spotify
Premium Promotional Offer Terms.

THIRD-PARTY APPLICATIONS, DEVICES AND OPEN SOURCE SOFTWARE

The Spotify Service may be integrated with, or may otherwise interact with,
third-party applications, websites, and services ("Third-Party Applications")
and third-party personal computers, mobile handsets, tablets, wearable devices,
speakers, and other devices ("Devices"). Your use of such Third-Party
Applications and Devices may be subject to additional terms, conditions and
policies provided to you by the applicable third party. Spotify does not
guarantee that Third-Party Applications and Devices will be compatible with the
Spotify Service.

SERVICE LIMITATIONS AND MODIFICATIONS

We use reasonable care and skill to keep the Spotify Service operational and to
provide you with a personalized, immersive audio experience. However, our
service offerings and their availability may change from time to time and
subject to applicable laws, without liability to you; for example:

 * The Spotify Service may experience temporary interruptions due to technical
   difficulties, maintenance or testing, or updates, including those required to
   reflect changes in relevant laws and regulatory requirements.
 * We aim to evolve and improve our Services constantly, and we may modify,
   suspend, or stop (permanently or temporarily) providing all or part of the
   Spotify Service (including particular functions, features, subscription plans
   and promotional offerings).
 * Spotify has no obligation to provide any specific content through the Spotify
   Service, and Spotify or the applicable owners may remove particular songs,
   videos, podcasts, and other Content without notice.

If you have prepaid fees directly to Spotify for a Paid Subscription that
Spotify discontinues prior to the end of your Pre-Paid Period (as that term is
defined in the Payments and cancellations section below), Spotify will refund
you the prepaid fees for the Pre-Paid Period for any unused part of your then
current Paid Subscription after such discontinuation. Your account and billing
information must be up to date in order for us to refund you.

Spotify has no liability to you, nor any obligation to provide a refund to you,
in connection with internet or other service outages or failures that are caused
by the actions of government authorities, other third parties or events beyond
our control.


3. YOUR USE OF THE SPOTIFY SERVICE

CREATING A SPOTIFY ACCOUNT

You may need to create a Spotify account to use all or part of the Spotify
Service. Your username and password are for your personal use only and should be
kept confidential. You understand that you are responsible for all use
(including any unauthorized use) of your username and password. Notify our
Customer Service team immediately if your username or password is lost or
stolen, or if you believe there has been unauthorized access to your account.

Spotify may reclaim, or require you to change, your username for any reason.

YOUR RIGHTS TO USE THE SPOTIFY SERVICE

Access to the Spotify Service

Subject to your compliance with these Terms (including any other applicable
terms and conditions), we grant to you limited, non-exclusive, revocable
permission to make personal, non-commercial use of the Spotify Service and the
Content (collectively, "Access"). This Access shall remain in effect unless and
until terminated by you or Spotify. You agree that you will not redistribute or
transfer the Spotify Service or the Content.

The Spotify software applications and the Content are licensed, not sold or
transferred to you, and Spotify and its licensors retain ownership of all copies
of the Spotify software applications and Content even after installation on your
Devices.

Spotify's Proprietary Rights

The Spotify Service and the Content are the property of Spotify or Spotify's
licensors. All Spotify trademarks, service marks, trade names, logos, domain
names, and any other features of the Spotify brand ("Spotify Brand Features")
are the sole property of Spotify or its licensors. These Terms do not grant you
any rights to use any Spotify Brand Features whether for commercial or
non-commercial use.

You agree to abide by the Spotify User Guidelines and not to use the Spotify
Service, the Content, or any part thereof in any manner not expressly permitted
by these Terms.

PAYMENTS AND CANCELLATION

Billing

You may purchase a Paid Subscription directly from Spotify or through a third
party either by:

 * paying a subscription fee in advance on a monthly basis or some other
   recurring interval disclosed to you prior to your purchase; or
 * pre-payment giving you access to the Spotify Service for a specific time
   period ("Pre-Paid Period").

Tax rates are calculated based on the information you provide and the applicable
rate at the time of your monthly charge.

If you purchase access to a Paid Subscription through a third party, separate
terms and conditions with such third party may apply to your use of the Spotify
Service in addition to these Terms. If you purchase a Paid Subscription using a
code, gift card, pre-paid offer, or other offer provided or sold by or on behalf
of Spotify for access to a Paid Subscription ("Codes"), you hereby agree to the
Spotify Card Terms.

Price and tax changes

Spotify may from time to time change the price for the Paid Subscriptions,
including recurring subscription fees, the Pre-Paid Period (for periods not yet
paid), or Codes (defined above), and will communicate any price changes to you
in advance on reasonable notice. Price changes will take effect at the start of
the next subscription period following the date of the price change. Subject to
applicable law, by continuing to use the Spotify Service after the price change
takes effect, you will have accepted the new price. If you do not agree to a
price change, you can reject the change by unsubscribing from the applicable
Paid Subscription prior to the price change going into effect.

Tax rates are based on the rates applicable at the time of your monthly charge.
These amounts can change over time with local tax requirements in your country,
state, territory or even city. Any change in Tax rate will be automatically
applied based on the account information you provide.

Renewal and Cancellation

With the exception of Paid Subscriptions for a Pre-Paid Period, your payment to
Spotify or the third party through which you purchased the Paid Subscription
will automatically renew at the end of the applicable subscription period,
unless you cancel your Paid Subscription before the end of the then-current
subscription period. Contact our Customer Support team here for instructions on
how to cancel. The cancellation will take effect the day after the last day of
the current subscription period, and you will be downgraded to the free version
of the Spotify Service. We do not provide refunds or credits for any partial
subscription periods, except as expressly stated in these Terms.

If you have purchased a Paid Subscription using a Code, your subscription will
automatically terminate at the end of the period stated in the Code, or when
there is an insufficient pre-paid balance to pay for the Spotify Service.

WITHDRAWAL RIGHT

If you sign up for a Trial, you agree that the withdrawal right for the Paid
Subscription for which you are receiving a Trial ends fourteen (14) days after
you start the Trial. If you don't cancel the Paid Subscription before the Trial
ends, you lose your right of withdrawal and authorise Spotify to automatically
charge you the agreed price each month until you cancel the Paid Subscription.
For trials less than fourteen (14) days, you expressly consent to us providing
you with the paid service immediately after the end of your Trial and that from
that point you lose your right of withdrawal.

If you purchase a Paid Subscription with no Trial, you agree you have fourteen
(14) days after your purchase to withdraw for any reason and must pay us for the
services provided up until the time you tell us that you have changed your mind.
You expressly consent to us providing you with the service immediately following
your purchase, that you lose your right of withdrawal, and authorise Spotify to
charge you automatically each month until you cancel.

USER GUIDELINES

We've established guidelines for using the Spotify Service, to make sure the
Spotify Service stays enjoyable for everyone ("Spotify User Guidelines"). In
using the Spotify Service, you must comply with the Spotify User Guidelines, as
well as all applicable laws, rules, and regulation, and respect the intellectual
property, privacy, and other rights of third parties.

BRAND ACCOUNTS

If you establish a Spotify account on behalf of a company, organization, entity,
or brand (a "Brand," and such account a "Brand Account"), the terms "you" and
"your," as used throughout these Terms (including other Spotify terms and
conditions incorporated by reference herein), apply to both you and the Brand.

If you create a Brand Account, you represent and warrant that you are authorized
to grant all permissions and licenses provided in these Terms (including any
other applicable Spotify terms and conditions) and to bind the Brand to these
Terms.

A Brand may follow users and create and share playlists, provided that the Brand
does not take any action that implies an endorsement or commercial relationship
between the Brand and the followed user, artist, songwriter, or any other
person, unless the Brand has independently obtained the rights to imply such an
endorsement. In addition, Brands must be transparent to our users about
disclosing any endorsements or consideration provided to artists, songwriters,
users, or any other party and must comply with all applicable laws, regulations,
and codes of practice when engaging in the foregoing practices.

EXPORT CONTROL AND SANCTIONS

Spotify's products may be subject to U.S. export and re-export control laws and
regulations or similar laws applicable in other jurisdictions, including the
Export Administration Regulations ("EAR") maintained by the U.S. Department of
Commerce, trade and economic sanctions maintained by the Treasury Department's
Office of Foreign Assets Control ("OFAC"), and the International Traffic in Arms
Regulations ("ITAR") maintained by the Department of State. You warrant that you
are (1) not located in any country to which the United States has embargoed
goods or has otherwise applied any economic sanctions; and (2) not a denied
party as specified in any applicable export or re-export laws or regulations or
similar laws applicable in other jurisdictions or otherwise listed on any U.S.
government list of prohibited or restricted parties.

You agree to comply with all applicable export and reexport control laws and
regulations, including without limitation the EAR and trade and economic
sanctions maintained by OFAC. Specifically, you agree not to – directly or
indirectly – use, sell, export, reexport, transfer, divert, release, or
otherwise dispose of any products, software, or technology (including products
derived from or based on such technology) received from Spotify under these
Terms to any destination, entity, or person or for any end-use prohibited by the
EAR, trade and economic sanctions maintained by OFAC, or any applicable laws or
regulations of the United States or any other jurisdiction without obtaining any
required prior authorization from the competent government authorities as
required by those laws and regulations.


4. CONTENT AND INTELLECTUAL PROPERTY RIGHTS

USER CONTENT

The content you post on the service

Spotify users may post, upload, or otherwise contribute content to the Spotify
Service ("User Content"). For the avoidance of doubt, "User Content" includes
all information, materials and other content that is added, created, uploaded,
submitted, distributed, or posted to the Spotify Service (including to the
Spotify Support Community) by users.

You are solely responsible for all User Content that you post

You promise that, with respect to any User Content you post on Spotify, (1) you
own or have the right to post such User Content; (2) such User Content, or its
use by Spotify pursuant to the license granted below, does not: (i) violate
these Terms, applicable law, or the intellectual property or other rights of any
third party; or (ii) such User Content does not imply any affiliation with or
endorsement of you or your User Content by Spotify or any artist, band, label,
or other individual or entity without the prior express written consent from
Spotify or such individual or entity.

In posting or sharing User Content or other information on the Spotify Service,
please keep in mind that content and other information will be publicly
accessible, and may be used and re-shared by others on the Spotify Service and
across the web, so please use caution in posting or sharing on the Spotify
Service, and be mindful of your account settings. Spotify is not responsible for
what you or others post or share on the Spotify Service.

Monitoring user content

Spotify may, but has no obligation to, monitor or review User Content. Spotify
reserves the right to remove or disable access to any User Content for any or no
reason. Spotify may take these actions without prior notification to you.

LICENSES THAT YOU GRANT US

User Content

You retain ownership of your User Content when you post it to the Service.
However, in order for us to make your User Content available on the Spotify
Service, we do need a limited license from you to that User Content.
Accordingly, you hereby grant to Spotify a non-exclusive, transferable,
sub-licensable, royalty-free, fully paid, irrevocable, worldwide license to
reproduce, make available, perform and display, translate, modify, create
derivative works from, distribute, and otherwise use any such User Content
through any medium, whether alone or in combination with other Content or
materials, in any manner and by any means, method or technology, whether now
known or hereafter created, in connection with the Spotify Service. Where
applicable and to the extent permitted under applicable law, you also agree to
waive, and not to enforce, any "moral rights" or equivalent rights, such as your
right to be identified as the author of any User Content, including Feedback,
and your right to object to derogatory treatment of such User Content.

Feedback

If you provide ideas, suggestions, or other feedback in connection with your use
of the Spotify Service or any Content ("Feedback"), such Feedback is not
confidential and may be used by Spotify without restriction and without payment
to you. Feedback is considered a type of User Content under these Terms.

Your Device.

You also grant to us the right (1) to allow the Spotify Service to use the
processor, bandwidth, and storage hardware on your Device in order to facilitate
the operation of the Spotify Service, (2) to provide advertising and other
information to you, and to allow our business partners to do the same, as
permitted in accordance with the Spotify Privacy Policy.

CONTENT EXPERIENCE

In any part of the Spotify Service, the Content that you access, including its
selection and placement, may be influenced by commercial considerations,
including Spotify's agreements with third parties.

Some Content licensed by, provided to, created by, or otherwise made available
by Spotify (e.g., podcasts) may incorporate advertising, and Spotify is not
responsible for any such advertising.

INFRINGEMENT CLAIMS

Spotify respects the rights of intellectual property owners. If you believe that
any Content infringes your copyright rights, please see the Spotify Copyright
Policy.


5. CUSTOMER SUPPORT, INFORMATION, QUESTIONS AND COMPLAINTS

SPOTIFY SUPPORT COMMUNITY

The Spotify Support Community is a place for discussions and exchange of
information, tips, and other materials related to the Spotify Service. By using
the Spotify Support Community, you agree to the Community Terms.

CUSTOMER SUPPORT, INFORMATION, QUESTIONS, COMPLAINTS

For customer support with account- and payment-related questions ("Customer
Support Queries"), please use Customer Support resources listed on the About Us
section of our website.

If you have any questions concerning the Spotify Service or these Terms
(including any additional Spotify terms and conditions incorporated herein),
please contact Spotify Customer Service by visiting the About Us section of our
website.

If you reside in the European Union, you can also file a complaint at the online
platform for alternative dispute resolution (ODR-platform). You can find the
ODR-platform through the following link: https://ec.europa.eu/consumers/odr.


6. PROBLEMS AND DISPUTES

SUSPENDING AND TERMINATING THE SPOTIFY SERVICE

These Terms will continue to apply to you until terminated by either you or
Spotify. Spotify may terminate these Terms (including any additional terms and
conditions incorporated herein) or suspend your access to the Spotify Service at
any time if we believe you have breached any of these Terms, if we stop
providing the Spotify Service or any material component thereof on reasonable
notice to you, or as we believe necessary to comply with applicable law. If you
or Spotify terminate these Terms, or if Spotify suspends your access to the
Spotify Service, you agree that Spotify shall, subject to applicable laws, have
no liability or responsibility to you, and (except as expressly provided in
these Terms) Spotify will not refund any amounts that you have already paid. You
may terminate these Terms at any time, in which case you may not continue
accessing or using the Spotify Service. To learn how to terminate your Spotify
account, please use the Customer Support resources on our About Us page.

Sections 4 (Content and Intellectual Property Rights), 3 (Your Use of the
Spotify Service), 2 (The Spotify Service Provided by Us), 6 (Problems and
Disputes), 7 (About These Terms) herein, as well as any other sections of these
Terms that, either explicitly or by their nature, must remain in effect even
after termination of these Terms, shall survive termination.

WARRANTY DISCLAIMERS

Spotify will provide the Spotify Service using reasonable care and skill and in
accordance with any specification of the Spotify Service provided by Spotify,
however, subject to that, the Spotify Service is provided "as is" and "as
available," without any warranties of any kind, whether express, implied, or
statutory. Further, Spotify and all owners of the content disclaim any express,
implied, and statutory warranties regarding the content, including warranties of
satisfactory quality, merchantability, fitness for a particular purpose, or
non-infringement. Neither Spotify nor any owner of content warrants that the
Spotify Service or content is free of malware or other harmful components. In
addition, Spotify makes no representation regarding, nor does it warrant or
assume any responsibility for, any third-party applications (or the content
thereof), user content, devices or any product or service advertised, promoted
or offered by a third party on or through the Spotify Service or any hyperlinked
website, and Spotify is not responsible for any transactions between you and any
third-party providers of the foregoing. No advice or information whether oral or
in writing obtained by you from Spotify shall create any warranty on behalf of
Spotify. While using the Spotify Service, you may have access to explicit
content filtering features, but use of these features may still result in some
explicit content being served and you should not rely on such features to filter
all explicit content. This section applies to the fullest extent permitted by
applicable law.

Some jurisdictions do not allow the exclusion of implied warranties or
limitations on applicable statutory rights of a consumer, so the exclusion and
limitations in this section may not apply to you and nothing will affect your
statutory rights.

LIMITATION OF LIABILITY AND TIME FOR FILING A CLAIM

Subject to applicable law, you agree that your sole and exclusive remedy for any
problems or dissatisfaction with the Spotify Service is to uninstall any Spotify
software and to stop using the Spotify Service. You agree that Spotify has no
obligation or liability arising from or related to third-party applications or
the content thereof made available through or in connection with the Spotify
Service, and while your relationship with such third-party applications may be
governed by separate agreements with such third parties, your sole and exclusive
remedy, as with respect to Spotify, for any problems or dissatisfaction with any
third-party applications or the content thereof, is to uninstall or stop using
such third-party applications.

In no event will Spotify, its officers, shareholders, employees, agents,
directors, subsidiaries, affiliates, successors, assigns, suppliers, or
licensors be liable for (1) any indirect, special, incidental, punitive,
exemplary, or consequential damages; (2) any loss of use, data, business, or
profits (whether direct or indirect), in all cases arising out of the use of or
inability to use the Spotify Service, devices, third-party applications, or
third-party application content; or (3) aggregate liability for all claims
relating to the Spotify Service, third-party applications, or third-party
application content more than the greater of (a) the amounts paid by you to
Spotify during the twelve months prior to the first claim; or (b) $30.00. Any
liability we do have for losses you suffer is strictly limited to losses that
were reasonably foreseeable.

For clarification, these terms do not limit Spotify's liability for fraud,
fraudulent misrepresentation, death or personal injury to the extent that
applicable law would prohibit such a limitation and for any other liability
that, by applicable law, may not be limited or excluded.

Except where such restriction is prohibited under applicable law, any claim
arising under these terms must be commenced (by filing a demand for arbitration
or filing an individual action under the arbitration agreement below) within one
(1) year after the date the party asserting the claim first knows or reasonably
should know of the act, omission, or default giving rise to the claim; and there
shall be no right to any remedy for any claim not asserted within that time
period.

THIRD PARTY RIGHTS

You acknowledge and agree that the owners of the Content and certain
distributors (such as app store providers) are intended beneficiaries of these
Terms and have the right to enforce these Terms directly against you. Other than
as set out in this section, these Terms are not intended to grant rights to
anyone except you and Spotify, and in no event shall these Terms create any
third-party beneficiary rights.

If you have downloaded any of our mobile software applications (each, an "App")
from the Apple Inc. ("Apple") App Store or if you are using the App on an iOS
device, you acknowledge that you have read, understood, and agree to the
following notice regarding Apple. These Terms are between you and Spotify only,
not with Apple, and Apple is not responsible for the Spotify Service and the
content thereof. Apple has no obligation whatsoever to furnish any maintenance
and support services with respect to the Spotify Service. In the event of any
failure of the Spotify Service to conform to any applicable warranty, you may
notify Apple and Apple will refund the applicable purchase price for the App to
you; and, to the maximum extent permitted by applicable law, Apple has no other
warranty obligation whatsoever with respect to the Spotify Service. Apple is not
responsible for addressing any claims by you or any third party relating to the
Spotify Service or your possession or use of the Spotify Service, including: (1)
product liability claims; (2) any claim that the Spotify Service fails to
conform to any applicable legal or regulatory requirement; (3) claims arising
under consumer protection or similar legislation; and (4) claims with respect to
intellectual property infringement. Apple is not responsible for the
investigation, defense, settlement, and discharge of any third-party claim that
the Spotify Service or your possession and use of the App infringe that third
party's intellectual property rights. You agree to comply with any applicable
third-party terms, when using the Spotify Service. Apple, and Apple's
subsidiaries, are third-party beneficiaries of these Terms, and upon your
acceptance of these Terms, Apple will have the right (and will be deemed to have
accepted the right) to enforce these Terms against you as a third-party
beneficiary of these Terms.

INDEMNIFICATION

You agree to indemnify and hold Spotify harmless from and against any reasonably
foreseeable direct losses, damages, and reasonable expenses (including
reasonable attorney fees and costs) suffered or incurred by Spotify arising out
of or related to: (1) your breach of any of these Terms (including any
additional Spotify terms and conditions incorporated herein); (2) any User
Content you post or otherwise contribute; (3) any activity in which you engage
on or through the Spotify Service; and (4) your violation of any law or the
rights of a third party.


GOVERNING LAW, MANDATORY ARBITRATION AND VENUE

6.1 GOVERNING LAW / JURISDICTION

Unless otherwise required by mandatory laws in your country of residence, the
Agreements (and any non-contractual disputes/claims arising out of or in
connection with them) are subject to the laws of the state or country listed
below, without regard to choice or conflicts of law principles.

Further, you and Spotify agree to the jurisdiction of the courts listed below to
resolve any dispute, claim, or controversy that arises in connection with the
Agreements (and any non-contractual disputes/claims arising out of or in
connection with them), except where under applicable mandatory laws, you can
choose to bring legal proceedings in your country of residence, or we are
required to only bring legal proceedings in your country of residence

Country or region Choice of Law Jurisdiction All other countries and regions in
which Spotify is available. Sweden Exclusive; Courts of Sweden Bulgaria, Cyprus,
Estonia, France, Hong Kong, Latvia, Lithuania, Luxembourg, Malta, Monaco,
Norway, Philippines, Portugal, Slovakia, Spain, Turkey Laws of Sweden
Non-exclusive; Courts of Sweden Brazil Laws of Brazil Exclusive; State and
Federal Courts of São Paulo, State of São Paulo, Brazil Canada Not applicable to
residents of Quebec: Laws of the Province of OntarioResidents of Quebec: Laws of
the Province of Quebec, Canada Not applicable to residents of Quebec: Exclusive
other than for the purpose of enforcing judgements; Courts of Ontario,
CanadaResidents of Quebec: Courts of Quebec, Canada Argentina, Bolivia, Chile,
Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala,
Honduras, Nicaragua, Panama, Paraguay, Peru, Uruguay State of California, United
States Exclusive; State and Federal Courts of San Francisco County, CA or New
York, NY United Kingdom Laws of England and Wales Exclusive

6.2 CLASS ACTION WAIVER

WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND SPOTIFY AGREE THAT EACH MAY
BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT
AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.
Unless both you and Spotify agree, no arbitrator or judge may consolidate more
than one person's claims or otherwise preside over any form of a representative
or class proceeding.

6.3 ARBITRATION

If you are located in, are based in, have offices in, or do business in a
jurisdiction in which this Section 6.3. is enforceable, the following mandatory
arbitration provisions apply to you:

6.3.1 DISPUTE RESOLUTION AND ARBITRATION

You and Spotify agree that any dispute, claim, or controversy between you and
Spotify arising in connection with or relating in any way to these Agreements or
to your relationship with Spotify as a user of the Service (whether based in
contract, tort, statute, fraud, misrepresentation, or any other legal theory,
and whether the claims arise during or after the termination of the Agreements)
will be determined by mandatory binding individual arbitration. Arbitration is
more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION,
AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited
discovery than in court. The arbitrator must follow this agreement and can award
the same damages and relief as a court (including attorney fees), except that
the arbitrator may not award declaratory or injunctive relief benefiting anyone
but the parties to the arbitration. This arbitration provision will survive
termination of the Agreements.

6.3.2 EXCEPTIONS

Notwithstanding clause 6.3.1 above, you and Spotify both agree that nothing
herein will be deemed to waive, preclude, or otherwise limit either of our
rights, at any time, to (1) bring an individual action in a small claims court
,(2) pursue enforcement actions through applicable federal, state, or local
agencies where such actions are available, (3) seek injunctive relief in a court
of law, or (4) to file suit in a court of law to address intellectual property
infringement claims.

6.3.3 ARBITRATION RULES

Either you or we may start arbitration proceedings. Any arbitration between you
and Spotify will be finally settled under the Rules of Arbitration of the
International Chamber of Commerce (the "ICC") then in force (the "ICC Rules") by
one or more arbitrators appointed in accordance with the ICC Rules, as modified
by these Agreements, and will be administered by the International Court of
Arbitration of the ICC.

Any arbitration will be conducted in the English language and unless otherwise
required by a mandatory law of a member state of the European Union or any other
jurisdiction, the law to be applied in any arbitration shall be the law of [the
relevant state or country described in clause 6.1], without regard to choice or
conflicts of law principles.

6.3.4 TIME FOR FILING

Any arbitration must be commenced by filing a demand for arbitration within ONE
(1) YEAR after the date the party asserting the claim first knows or reasonably
should know of the act, omission, or default giving rise to the claim; and there
shall be no right to any remedy for any claim not asserted within that time
period. If applicable law prohibits a one-year limitation period for asserting
claims, any claim must be asserted within the shortest time period permitted by
applicable law.

6.3.5 NOTICE; PROCESS

A party who intends to seek arbitration must first send a written notice of the
dispute to the other, by certified mail or Federal Express (signature required),
or in the event that we do not have a physical address on file for you, by
electronic mail ("Notice"). Spotify's address for Notice is: [Spotify, Attn:
General Counsel, 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New
York, New York 10007, USA]. The Notice must (1) describe the nature and basis of
the claim or dispute; and (2) set forth the specific relief sought ("Demand").
We agree to use good faith efforts to resolve the claim directly, but if we do
not reach an agreement to do so within 30 days after the Notice is received, you
or Spotify may commence an arbitration proceeding. During the arbitration, the
amount of any settlement offer made by you or Spotify shall not be disclosed to
the arbitrator until after the arbitrator makes a final decision and award, if
any. In the event our dispute is finally resolved through arbitration in your
favor, Spotify shall pay you (1) the amount awarded by the arbitrator, if any,
(2) the last written settlement amount offered by Spotify in settlement of the
dispute prior to the arbitrator's award; or (3) $1,000.00, whichever is greater.
All documents and information disclosed in the course of the arbitration shall
be kept strictly confidential by the recipient and shall not be used by the
recipient for any purpose other than for purposes of the arbitration or the
enforcement of the arbitrator's decision and award and shall not be disclosed
except in confidence to persons who have a need to know for such purposes or as
required by applicable law.Except as required to enforce the arbitrator's
decision and award, neither you nor Spotify shall make any public announcement
or public comment or originate any publicity concerning the arbitration,
including, but not limited to, the fact that the parties are in dispute, the
existence of the arbitration, or any decision or award of the arbitrator.

6.3.6 MODIFICATIONS

In the event that Spotify makes any future change to this arbitration provision
(other than a change to Spotify's address for Notice), you may reject any such
change by sending us written notice within 30 days of the change to Spotify's
address for Notice, in which case your account with Spotify shall be immediately
terminated and this arbitration provision, as in effect immediately prior to the
amendments you reject, shall survive.

6.3.7 ENFORCEABILITY

If the class action waiver at Section 6.2 is found to be unenforceable in
arbitration or if any part of this Section 6.3 is found to be invalid or
unenforceable, then the entirety of this Section 6.3 shall be null and void and,
in such case, the parties agree that the exclusive jurisdiction and venue
described in Section 6.1 shall govern any action arising out of or related to
the Agreements and you shall not be prevented from bringing proceedings at any
time.


7. ABOUT THESE TERMS

Under applicable law, you may have certain rights that can't be limited by a
contract. These terms are in no way intended to restrict those rights.

CHANGES

We may make changes to these Terms (including any additional Spotify terms and
conditions incorporated by reference herein) from time to time by notifying you
of such changes by any reasonable means (before they take effect), including by
posting a revised Agreement on the applicable Spotify Service (provided that,
for material changes, we will seek to supplement such notice by email, an
in-service pop-up message, or other means). Any such changes will not apply to
any dispute between you and us arising prior to the date on which we posted the
revised Terms, or other Spotify terms and conditions, incorporating such
changes, or otherwise notified you of such changes. Your use of the Spotify
Service following any changes to these Terms will constitute your acceptance of
such changes. If you do not wish to continue using the Spotify Service under the
updated Terms, you may terminate your account by contacting us. The effective
date set forth at the top of this document indicates when these Terms were last
changed.

ENTIRE AGREEMENT

Other than as stated in this section or as explicitly agreed upon in writing
between you and Spotify, these Terms constitute all the terms and conditions
agreed upon between you and Spotify and supersede any prior agreements in
relation to the subject matter of these Terms, whether written or oral. As noted
above, other terms and conditions governing use of the Spotify Service are
incorporated herein by reference, including the following terms and conditions:
the Spotify Premium Promotional Offer Terms;Spotify's Card Terms; the Spotify
User Guidelines; the Spotify Copyright Policy; and the Spotify Support Community
Terms.

SEVERABILITY AND WAIVER

Unless as otherwise stated in these Terms, should any provision of these Terms
be held invalid or unenforceable for any reason or to any extent, the remaining
provisions of these Terms will not be affected, and the application of that
provision shall be enforced to the extent permitted by law.

Any failure by Spotify or any third-party beneficiary to enforce these Terms or
any provision thereof shall not waive Spotify's or the applicable third-party
beneficiary's right to do so.

ASSIGNMENT

Spotify may assign any or all of these Terms, and may assign or delegate, in
whole or in part, any of its rights or obligations under these Terms. You may
not assign these Terms, in whole or in part, nor transfer or sub-license your
rights under these Terms, to any third party.

Spotify


   COMPANY

 * About
 * Jobs
 * For the Record


   COMMUNITIES

 * For Artists
 * Developers
 * Advertising
 * Investors
 * Vendors


   USEFUL LINKS

 * Support
 * Web Player
 * Free Mobile App

 * 
 * 
 * 

Canada (English)
 * Legal
 * Privacy Center
 * Privacy Policy
 * Cookies
 * About Ads
 * Accessibility

© 2024 Spotify AB





We andour partners use cookies to personalize your experience, to show you ads
based on your interests, and for measurement and analytics purposes. By using
our website and services, you agree to our use of cookies as described in
ourCookie Policy.



PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
Cookie Policy
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active


These cookies are necessary for the service to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the service will not then
work.

FIRST PARTY FUNCTIONAL COOKIES

First Party Functional Cookies


These cookies enable us to provide enhanced functionality and personalisation.
If you do not allow these cookies then some or all of these services may not
function properly.

FIRST PARTY PERFORMANCE COOKIES

First Party Performance Cookies


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our services. They help us to know which pages are
the most and least popular and see how visitors move around the platform. If you
do not allow these cookies we will not be able to monitor the performance of our
services.

FIRST PARTY TARGETING COOKIES

First Party Targeting Cookies


These cookies may be used to deliver targeted advertisements and to build a
profile of your interests. If you do not allow these cookies you will still
experience advertising but it will be less tailored to you.

STORE AND ACCESS INFORMATION ON A DEVICE

Store and access information on a device


Cookies, device or similar online identifiers together with other information
(e.g. browser type and information, language, screen size, supported
technologies, etc.) can be stored or read on your device to recognise it each
time it connects to an app or to a website, for one or several of the purposes
presented here.

CONTENT SELECTION, DELIVERY, AND REPORTING

Content Selection, Delivery, and Reporting


These cookies are set by a range of social media services that we have added to
the site to enable you to share our content with your friends and networks. They
are capable of tracking your browser across other sites and building up a
profile of your interests. This may impact the content and messages you see on
other websites you visit. If you do not allow these cookies you may not be able
to use or see these sharing tools.

MATCH AND COMBINE DATA FROM OTHER SOURCES

Match and combine data from other sources


Information about your activity on this service may be matched and combined with
other information relating to you and originating from various sources (for
instance your activity on a separate online service, or your answers to a
survey), in support of the purposes explained in this notice.

Back Button


COOKIE LIST



Search Icon
Filter Icon

Clear
checkbox label label
Apply Cancel
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Confirm My Choices