exp.experience.com
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Submitted URL: http://url7989.experiencecontent.com/ls/click?upn=u001.bAfVW3uEkyfeuDAQsDRiNi77d4OWspd1S0soZOvfPGuvT5NNBJLlSD-2FGsLcdp9Al9QevIlpiQfxt...
Effective URL: https://exp.experience.com/privacy-policy/
Submission: On May 22 via api from US — Scanned from DE
Effective URL: https://exp.experience.com/privacy-policy/
Submission: On May 22 via api from US — Scanned from DE
Form analysis 7 forms found in the DOM
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<legend class="visuallyhidden">Consent Selection</legend>
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class="CybotCookiebotDialogBodyLevelButtonSlider"></span></form>GET https://exp.experience.com
<form role="search" method="get" id="searchform" class="searchform" action="https://exp.experience.com">
<div class="search-input-wrapper animate__animated hidden">
<label id="searchLabel" for="s">
<input class="search-bar " type="text" name="s" id="s" placeholder="Search" autocomplete="off">
<input type="submit" class="search-submit" id="searchsubmit hidden" value="">
<button class="search-clear hidden" type="reset">Clear</button>
</label>
</div>
</form>Text Content
Please note: This website includes an accessibility system. Press Control-F11 to
adjust the website to the visually impaired who are using a screen reader; Press
Control-F10 to open an accessibility menu.
Accessibility
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* Press enter for Accessibility for blind people who use screen readers
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* [#IABV2SETTINGS#]
* About
THIS WEBSITE USES COOKIES
We use cookies to personalise content and ads, to provide social media features
and to analyse our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners who may combine it
with other information that you’ve provided to them or that they’ve collected
from your use of their services.
Consent Selection
Necessary
Preferences
Statistics
Marketing
Show details
* Necessary 28
Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
* Cookiebot
1
Learn more about this provider
1.gifUsed to count the number of sessions to the website, necessary for
optimizing CMP product delivery.
Expiry: SessionType: Pixel
* Google
1
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test_cookieUsed to check if the user's browser supports cookies.
Expiry: 0 dayType: HTTP
* Hubspot
2
Learn more about this provider
_cfuvid [x2]Pending
Expiry: SessionType: HTTP
* LinkedIn
4
Learn more about this provider
bcookieUsed in order to detect spam and improve the website's security.
Expiry: 1 yearType: HTTP
li_gcStores the user's cookie consent state for the current domain
Expiry: 179 daysType: HTTP
UserMatchHistoryEnsures visitor browsing-security by preventing cross-site
request forgery. This cookie is essential for the security of the website
and visitor.
Expiry: 29 daysType: HTTP
bscookieThis cookie is used to identify the visitor through an
application. This allows the visitor to login to a website through their
LinkedIn application for example.
Expiry: 1 yearType: HTTP
* New Relic
1
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JSESSIONIDPreserves users states across page requests.
Expiry: SessionType: HTTP
* Pardot
3
Learn more about this provider
visitor_id#-hash [x3]Used to encrypt and contain visitor data. This is
necessary for the security of the user data.
Expiry: 10 yearsType: HTTP
* YouTube
3
Learn more about this provider
remote_sidNecessary for the implementation and functionality of YouTube
video-content on the website.
Expiry: SessionType: HTTP
ServiceWorkerLogsDatabase#SWHealthLogNecessary for the implementation and
functionality of YouTube video-content on the website.
Expiry: PersistentType: IDB
VISITOR_PRIVACY_METADATAStores the user's cookie consent state for the
current domain
Expiry: 179 daysType: HTTP
* exp.experience.com
g2crowd.com
hsforms.com
try.experience.com
wpenginepowered.com
www.socialsurvey.com
8
__cf_bm [x8]This cookie is used to distinguish between humans and bots.
This is beneficial for the website, in order to make valid reports on the
use of their website.
Expiry: 0 dayType: HTTP
* info.experience.com
consent.cookiebot.com
3
CookieConsent [x3]Stores the user's cookie consent state for the current
domain
Expiry: 1 yearType: HTTP
* try.experience.com
1
wpEmojiSettingsSupportsThis cookie is part of a bundle of cookies which
serve the purpose of content delivery and presentation. The cookies keep
the correct state of font, blog/picture sliders, color themes and other
website settings.
Expiry: SessionType: HTML
* www.experience.com
1
persist:rootThis cookie stores visitor credentials in an encrypted cookie
in order to allow the visitor to stay logged in on reentry, if the visitor
has accepted the 'stay logged in'-button.
Expiry: PersistentType: HTML
* Preferences 11
Preference cookies enable a website to remember information that changes the
way the website behaves or looks, like your preferred language or the region
that you are in.
* Google
1
Learn more about this provider
maps/gen_204Used in context with the website's map integration. The cookie
stores user interaction with the map in order to optimize its
functionality.
Expiry: SessionType: Pixel
* LinkedIn
1
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lidcRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 0 dayType: HTTP
* YouTube
9
Learn more about this provider
LogsDatabaseV2:V#||LogsRequestsStorePending
Expiry: PersistentType: IDB
VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
integrated YouTube videos.
Expiry: 179 daysType: HTTP
yt-remote-cast-availableStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-cast-installedStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-connected-devicesStores the user's video player preferences
using embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-device-idStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-fast-check-periodStores the user's video player preferences
using embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-appStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-nameStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
* Statistics 30
Statistic cookies help website owners to understand how visitors interact
with websites by collecting and reporting information anonymously.
* Google
6
Learn more about this provider
_gatUsed by Google Analytics to throttle request rate
Expiry: 0 dayType: HTTP
_gidRegisters a unique ID that is used to generate statistical data on how
the visitor uses the website.
Expiry: 0 dayType: HTTP
collectUsed to send data to Google Analytics about the visitor's device
and behavior. Tracks the visitor across devices and marketing channels.
Expiry: SessionType: Pixel
rc::aThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of
their website.
Expiry: PersistentType: HTML
rc::cThis cookie is used to distinguish between humans and bots.
Expiry: SessionType: HTML
tdRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: SessionType: Pixel
* Hotjar
5
Learn more about this provider
_hjSession_#Collects statistics on the visitor's visits to the website,
such as the number of visits, average time spent on the website and what
pages have been read.
Expiry: 0 dayType: HTTP
_hjSessionUser_#Collects statistics on the visitor's visits to the
website, such as the number of visits, average time spent on the website
and what pages have been read.
Expiry: 1 yearType: HTTP
_hjTLDTestRegisters statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: SessionType: HTTP
hjActiveViewportIdsThis cookie contains an ID string on the current
session. This contains non-personal information on what subpages the
visitor enters – this information is used to optimize the visitor's
experience.
Expiry: PersistentType: HTML
hjViewportIdSaves the user's screen size in order to adjust the size of
images on the website.
Expiry: SessionType: HTML
* Hubspot
4
Learn more about this provider
__hsscIdentifies if the cookie data needs to be updated in the visitor's
browser.
Expiry: 0 dayType: HTTP
__hssrcUsed to recognise the visitor's browser upon reentry on the
website.
Expiry: SessionType: HTTP
__hstcSets a unique ID for the session. This allows the website to obtain
data on visitor behaviour for statistical purposes.
Expiry: 179 daysType: HTTP
hubspotutkSets a unique ID for the session. This allows the website to
obtain data on visitor behaviour for statistical purposes.
Expiry: 179 daysType: HTTP
* LinkedIn
1
Learn more about this provider
AnalyticsSyncHistoryUsed in connection with data-synchronization with
third-party analysis service.
Expiry: 29 daysType: HTTP
* Microsoft
5
Learn more about this provider
c.gifCollects data on the user’s navigation and behavior on the website.
This is used to compile statistical reports and heatmaps for the website
owner.
Expiry: SessionType: Pixel
_clckCollects data on the user’s navigation and behavior on the website.
This is used to compile statistical reports and heatmaps for the website
owner.
Expiry: 1 yearType: HTTP
_clskRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: 0 dayType: HTTP
_cltkRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: SessionType: HTML
CLIDCollects data on the user’s navigation and behavior on the website.
This is used to compile statistical reports and heatmaps for the website
owner.
Expiry: 1 yearType: HTTP
* Mouseflow
1
Learn more about this provider
mf_initialDomQueueRegisters data on visitors' website-behaviour. This is
used for internal analysis and website optimization.
Expiry: SessionType: HTML
* SalesLoft
4
Learn more about this provider
sliguid [x2]Contains an visitor ID - This is used to track visitors'
navigation and interaction on the website for internal
website-optimization.
Expiry: 1 yearType: HTTP
slirequested [x2]Contains an visitor ID - This is used to track visitors'
navigation and interaction on the website for internal
website-optimization.
Expiry: 1 yearType: HTTP
* YouTube
3
Learn more about this provider
YSCRegisters a unique ID to keep statistics of what videos from YouTube
the user has seen.
Expiry: SessionType: HTTP
yt.innertube::nextIdRegisters a unique ID to keep statistics of what
videos from YouTube the user has seen.
Expiry: PersistentType: HTML
yt.innertube::requestsRegisters a unique ID to keep statistics of what
videos from YouTube the user has seen.
Expiry: PersistentType: HTML
* wec-assets.terminus.services
1
d-a8e6Allows for tracking same session data across multiple browser tabs
and sessions.
Expiry: 1 yearType: HTTP
* Marketing 48
Marketing cookies are used to track visitors across websites. The intention
is to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
* Meta Platforms, Inc.
3
Learn more about this provider
lastExternalReferrerDetects how the user reached the website by
registering their last URL-address.
Expiry: PersistentType: HTML
lastExternalReferrerTimeDetects how the user reached the website by
registering their last URL-address.
Expiry: PersistentType: HTML
_fbpUsed by Facebook to deliver a series of advertisement products such as
real time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
* G2Crowd
1
Learn more about this provider
_session_idThis is used to provide insights into how the company's G2
product profile influences buyer behavior by tracking visitors who
navigate between the G2 product profile and the website.
Expiry: 13 daysType: HTTP
* Google
7
Learn more about this provider
pagead/landingCollects data on visitor behaviour from multiple websites,
in order to present more relevant advertisement - This also allows the
website to limit the number of times that they are shown the same
advertisement.
Expiry: SessionType: Pixel
_gaUsed to send data to Google Analytics about the visitor's device and
behavior. Tracks the visitor across devices and marketing channels.
Expiry: 2 yearsType: HTTP
_ga_#Used to send data to Google Analytics about the visitor's device and
behavior. Tracks the visitor across devices and marketing channels.
Expiry: 2 yearsType: HTTP
_gcl_auUsed by Google AdSense for experimenting with advertisement
efficiency across websites using their services.
Expiry: 3 monthsType: HTTP
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are
likely to convert to customers based on the visitor's online behaviour
across websites.
Expiry: SessionType: Pixel
G8wUCM-P5voBELvPtdAD,8887014512Pending
Expiry: PersistentType: HTML
G8wUCM-P5voBELvPtdAD,8887014512_expiresAtPending
Expiry: PersistentType: HTML
* Hubspot
3
Learn more about this provider
__ptq.gifSends data to the marketing platform Hubspot about the visitor's
device and behaviour. Tracks the visitor across devices and marketing
channels.
Expiry: SessionType: Pixel
hs.superstore.laboratory.5279755#defaultPending
Expiry: PersistentType: IDB
viral-links/v1/trackingTracks the individual sessions on the website,
allowing the website to compile statistical data from multiple visits.
This data can also be used to create leads for marketing purposes.
Expiry: SessionType: Pixel
* LinkedIn
2
Learn more about this provider
li_sugrCollects data on user behaviour and interaction in order to
optimize the website and make advertisement on the website more relevant.
Expiry: 3 monthsType: HTTP
li_adsIdCollects data on user behaviour and interaction in order to
optimize the website and make advertisement on the website more relevant.
Expiry: PersistentType: HTML
* Microsoft
7
Learn more about this provider
MR [x2]Used to track visitors on multiple websites, in order to present
relevant advertisement based on the visitor's preferences.
Expiry: 7 daysType: HTTP
MUID [x2]Used widely by Microsoft as a unique user ID. The cookie enables
user tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
SRM_BTracks the user’s interaction with the website’s search-bar-function.
This data can be used to present the user with relevant products or
services.
Expiry: 1 yearType: HTTP
ANONCHKRegisters data on visitors from multiple visits and on multiple
websites. This information is used to measure the efficiency of
advertisement on websites.
Expiry: 0 dayType: HTTP
SMRegisters a unique ID that identifies the user's device during return
visits across websites that use the same ad network. The ID is used to
allow targeted ads.
Expiry: SessionType: HTTP
* Mouseflow
1
Learn more about this provider
mf_#Collects data of the user's navigation and interaction on the website
in order to personalise the purchasing experience.
Expiry: 3 monthsType: HTTP
* Pardot
4
Learn more about this provider
visitor_id# [x3]Used in context with Account-Based-Marketing (ABM). The
cookie registers data such as IP-addresses, time spent on the website and
page requests for the visit. This is used for retargeting of multiple
users rooting from the same IP-addresses. ABM usually facilitates B2B
marketing purposes.
Expiry: 10 yearsType: HTTP
lpv#Used in context with behavioral tracking by the website. The cookie
registers the user’s behavior and navigation across multiple websites and
ensures that no tracking errors occur when the user has multiple
browser-tabs open.
Expiry: 0 dayType: HTTP
* SalesLoft
2
Learn more about this provider
slireg [x2]Registers user behaviour and navigation on the website, and any
interaction with active campaigns. This is used for optimizing
advertisement and for efficient retargeting.
Expiry: 6 daysType: HTTP
* Salesloft
1
Learn more about this provider
site_identityCollects data on user behaviour and interaction in order to
optimize the website and make advertisement on the website more relevant.
Expiry: 1 yearType: HTTP
* YouTube
8
Learn more about this provider
#-#Pending
Expiry: SessionType: HTML
iU5q-!O9@$Registers a unique ID to keep statistics of what videos from
YouTube the user has seen.
Expiry: SessionType: HTML
LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded
content.
Expiry: SessionType: HTTP
nextIdUsed to track user’s interaction with embedded content.
Expiry: SessionType: HTTP
requestsUsed to track user’s interaction with embedded content.
Expiry: SessionType: HTTP
TESTCOOKIESENABLEDUsed to track user’s interaction with embedded content.
Expiry: 0 dayType: HTTP
ytidb::LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded
content.
Expiry: PersistentType: HTML
YtIdbMeta#databasesUsed to track user’s interaction with embedded content.
Expiry: PersistentType: IDB
* api.experience.com
1
rack.sessionUsed in context with video-advertisement. The cookie limits
the number of times a user is shown the same advertisement. The cookie is
also used to ensure relevance of the video-advertisement to the specific
user.
Expiry: 0 dayType: HTTP
* assets.experience.com
1
NRBA/SESSION_IDCollects user data through quiz/survey-like content. This
allows the website to promote relevant products or services.
Expiry: SessionType: HTML
* info.experience.com
2
pardot [x2]Used in context with Account-Based-Marketing (ABM). The cookie
registers data such as IP-addresses, time spent on the website and page
requests for the visit. This is used for retargeting of multiple users
rooting from the same IP-addresses. ABM usually facilitates B2B marketing
purposes.
Expiry: SessionType: HTTP
* partner.experience.com
1
ps_modeUsed in context with Account-Based-Marketing (ABM). The cookie
registers data such as IP-addresses, time spent on the website and page
requests for the visit. This is used for retargeting of multiple users
rooting from the same IP-addresses. ABM usually facilitates B2B marketing
purposes.
Expiry: 3 monthsType: HTTP
* snippet.ramblechat.com
1
visitorUuidPending
Expiry: PersistentType: HTML
* wec-assets.terminus.services
3
terminustbPending
Expiry: 0 dayType: HTTP
s-9da4Tracks the individual sessions on the website, allowing the website
to compile statistical data from multiple visits. This data can also be
used to create leads for marketing purposes.
Expiry: 0 dayType: HTTP
af0a9c7a-4db0-4ba8-be33-e51feb464bd6/t.gifPending
Expiry: SessionType: Pixel
* Unclassified 1
Unclassified cookies are cookies that we are in the process of classifying,
together with the providers of individual cookies.
* www.experience.com
1
trendsPending
Expiry: 0 dayType: HTTP
Cross-domain consent3 Your consent applies to the following domains:
List of domains your consent applies to: try.experience.com exp.experience.com
www.experience.com
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Home Privacy Policy
PRIVACY NOTICE
Please Read Carefully.
Updated: January 17, 2024
At BuyersRoad, Inc. d/b/a Experience.com (“Experience.com,” “Company,” “we,”
“our” or “us”), we take your privacy seriously. We are committed to the privacy
of our customers and those who use our website(s), including but not limited to
https://www.experience.com (the “Website(s)” or “Site(s)”), our
software-as-a-service product called the Experience Management Platform (“SaaS
Services”), our search rank platform which enables users to expand their
visibility and develop business opportunities (“Search Rank Platform”), when you
opt-in to receive SMS mobile messages, interact with us, subscribe to our
newsletter, participate in online advertisements or marketing emails, or engage
with any other websites, pages, features, or content, products and/or services
we own, operate and/or provide that directs you this privacy notice (“Privacy
Notice”). The Site, SaaS Services, Search Rank Platform and other products and
services shall collectively be referred to herein as the “Services”.
Federal and state laws say that we must tell you how we collect, share and
protect your personal information. This Privacy Notice describes
Experience.com’s policies and practices regarding our collection and use of your
personal information and sets forth your privacy rights. We recognize that data
privacy is an ongoing responsibility. We will from time to time update this
Privacy Notice as we adopt new privacy practices and policies in response to
updates in the law, to align with changing industry best-practices, and to
reflect our product enhancements. Please read this Privacy Notice very
carefully.
By accessing and using the Services, you consent to our collection, storage, use
and disclosure of your Personal Information as described in this Privacy Notice
and the Cookie Policy located at https://www.experience.com/cookie-policy/
(“Cookie Policy”). The Services are intended for users located in the United
States only, and you hereby expressly acknowledge and agree that if you are
accessing and/or using the Services that you reside in the United States and
will only access and/or use the Services in the United States. The use of the
Site is subject to the Terms of Use located here. The use of the Search Rank
Platform is subject to the Service Agreement located here. Capitalized words
that are not defined in this Privacy Notice shall have the same meaning as in
the Terms of Use or the Service Agreement, as applicable.
Please click on the below links to go directly to that section of the Privacy
Notice:
1. Types Of Information We Collect
2. Children’s Online Privacy Protection Act (“COPPA”)
3. Information you Provide to Us
4. Collected via Technology and Integrated Services
5. Information We Obtain from Other Sources and Third-Party Log-in
6. Use and Processing of Your Personal Information
7. Use and Processing of Non-Personal Information
8. How We Share Your Personal Information
9. Links to Third Party Websites and Third Party Providers
10. Your Rights Regarding the Use of Your Personal Information
11. Your Rights and Choices
12. How We Protect Your Personal Information
13. How We Retain Your Personal Information
14. Changes to This Privacy Notice
15. Other Important Information
16. Other Jurisdictions
17. Contact Information
1. TYPES OF INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information” and the
information we collect from you depends on how you use the Services.
“Non-Personal Information” includes information that cannot be used to
personally identify you, such as anonymous usage data, general demographic
information we may collect, referring/exit pages and URLs, platform types,
preferences you submit and preferences that are generated based on the data you
submit and number of clicks. “Personal Information” means data that allows
someone to identify or contact you, including, for example, your name, address,
telephone number, email address, as well as any other non-public information
about you that is associated with or linked to any of the foregoing data. The
following provides examples of the type of information that we collect from you
and how we use that information.
Context Types of Data Primary Purpose for Collection
and Use of Data Website User Information & Demo Request We collect the name, if
stated, email address and any information you choose to include if you contact
us. Please do not include sensitive information in your inquiries to us.
If you request a demo using our online form, we will collect:
* Your first and last name
* Work email
* Job title
* Phone number
* Company name
* Industry
* Number of employees
We have a legitimate interest in contacting our users and communicating with
them in relation to the Services. Account Information We collect the name,
username, and contact information, of our clients and their employees with whom
we may interact. We have a legitimate interest in contacting our clients and
communicating with them concerning normal business administration such as
projects, the Services, and billing. Client User Account information We collect
Personal Information from our clients when they create an account to access and
use the SaaS services and/or other products or services (for information
collected for the Search Rank Platform Account, please see the row below). This
information could include business contact information such as name, email
address, title, company information, and password for the SaaS Services and/or
other products or services. We have a legitimate interest in providing account
related functionalities to our users, monitoring account logins, and detecting
potential fraudulent logins or account misuse.
Additionally, we use this information to fulfill our contract to provide you
with the Services.
Search Rank Platform Account and Account Information When you claim your profile
and subscribe to the Search Rank Platform, we will collect Personal Information
associated with the creation of the account, including payment information if
applicable, and your username.
We will collect any Personal Information and User Content that you may enter,
post and/or upload on or through the Search Rank Platform.
We collect and use this data to fulfill our contract to provide you with the
Services and with your consent after you agree to the Services Agreement and
subscribe to the Search Rank Platform Services.
We also have a legitimate interest in providing account related functionalities
to our users, monitoring account logins, and detecting potential fraudulent
logins or account misuse.
Cookies and first party tracking We use cookies and clear GIFs. “Cookies” are
small pieces of information that a website sends to a computer’s hard drive
while a website is viewed.
See our Cookie Policy for more information on how we use Cookies.
We have a legitimate interest in making the Services operate efficiently.
Cookies and Third Party Tracking We participate in behavior-based advertising,
this means that a third-party uses technology (e.g., a cookie, pixel or ‘LAL’)
to collect information about your use of the Services so that they can provide
advertising about products and services tailored to your interests on the
Services.
To learn more about our third-party partners, please read their respective
privacy policies.
Google Analytics is an analytics service provided by Google LLC. (US).:
https://support.google.com/analytics/answer/7318509?hl=en
https://policies.google.com/technologies/partner-sites
https://support.google.com/analytics/answer/6004245
You may opt-out of Google Analytics for display advertising or customize Google
display network ads by managing your privacy controls on Google’s website.
We have a legitimate interest in engaging in behavior-based advertising and
capturing Site and SaaS analytics from the use of the Services.
See our Cookie Policy for more information on how we use Cookies and other
technologies.
Demographic Information We collect Personal Information, including your age,
profession, and/or location. We have a legitimate interest in understanding
our users and providing tailored Services. Geolocation Information When you use
our Services we collect your location from the GPS, Wi-Fi, and/or cellular
technology in your device to determine your location to better serve you. We
have a legitimate interest in understanding our users and providing tailored
Services. In some contexts, our use is also based upon your consent to provide
us with geo- location information. Email Interconnectivity If you receive email
from us, we use certain tools to capture data related to when you open our
message, click on any links or banners it contains and make purchases. We have a
legitimate interest in understanding how you interact with our communications to
you. Employment If you apply for a job posting, or become an employee, we
collect information necessary to process your application or to retain you as an
employee. This may include, among other things, your Social Security Number.
Providing this information is required for employment. We use information about
current employees to perform our contract of employment, or the anticipation of
a contract of employment with you. In some contexts, we are also required by
law to collect information about our employees. We also have a legitimate
interest in using your information to have efficient staffing and workforce
operations. Feedback/Support We collect Personal Information from you contained
in any inquiry you submit to us regarding our Services, such as completing our
online forms, calling, or emailing for the purposes of general inquiries,
support requests, or to report an issue. When you communicate with us over the
phone, your calls may be recorded and analyzed for training, quality control and
for sales and marketing purposes. During such calls we will notify you of the
recording via either voice prompt or script. We have a legitimate interest in
receiving, and acting upon, your feedback, issues, or inquiries. Emailing and
Mailing Lists When you sign up for one of our emailing and/or mailing lists we
collect your email address and/or postal address. We share information about
our Services with individuals that consent to receive such information.
We also have a legitimate interest in sharing information about our Services.
Services Request We collect your name, billing address, e-mail address, phone
number, and credit card number when you request Services and/or other products
or services from us. We use your information to perform our contract to provide
you with the Services. Surveys When you participate in a survey we collect
information that you provide through the survey. If the survey is provided by a
third-party service provider, the third party’s privacy policy applies to the
collection, use, and disclosure of your information. We have a legitimate
interest in understanding your opinions and collecting information relevant to
our organization. Transactional Information We collect transactional
information, including information about the products and services you purchase
or download or about which you make an inquiry. We have a legitimate interest in
our customers’ transactional information to fulfill contractual obligations
related to Services.
We also have a legitimate interest in understanding your preferences and
interests so we could select offerings that you might find most useful.
Mobile Devices We collect information from your mobile device such as unique
identifying information broadcast from your device when using the Services. We
have a legitimate interest in identifying unique visitors, and in understanding
how users interact with us on their mobile devices.
If you opt-in to receive SMS text messages from us, we may send you a text
message that contains a survey request or promotional information that may be of
interest to you. You can opt-out of receiving future text messages by replying
“STOP.”
Interactions with the Services We use technology to monitor how you interact
with our Services. This may include which links you click on, or information
that you type into our online forms. This may also include information about
your device or browser. We have a legitimate interest in understanding how you
interact with our Services to better improve it, and to understand your
preferences and interests in order to select offerings that you might find most
useful. We also have a legitimate interest in detecting and preventing fraud.
Web logs We collect information, including your browser type, operating system,
Internet Protocol (IP) address (a number that is automatically assigned to a
computer when the Internet is used), domain name, click-activity, referring
website, and/or a date/time stamp for visitors. We have a legitimate interest in
monitoring our networks and the visitors to our Services. Among other things,
it helps us understand which Services are the most popular.
2. CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”)
Our Services are not designed for children under 13, and we do not intentionally
or knowingly collect Personal Information from users who are under the age of 13
or from other websites or services directed at children. If we discover that a
child under 13 has provided us with Personal Information, we will delete such
information.
3. INFORMATION YOU PROVIDE TO US
* We collect Personal Information from you described in Section 1 above.
* We collect User Content that you post and/or upload on or through the
Services.
* When you engage us to provide Services, our payment processor will collect
all information necessary to complete the transaction, including your name,
company name, credit card information, billing information, and direct
deposit/ ACH information.
* If you provide us feedback or contact us via email, we may collect your name
and email address, as well as any other content included in the email, in
order to send you a reply.
* When you participate in one of our surveys, we may collect additional
information that you knowingly provide.
* We will maintain the information you send via email in accordance with
applicable federal law.
* In compliance with the CAN-SPAM Act, all emails sent from our organization
will clearly state who the email is from and provide clear information on how
to contact the sender. In addition, all email messages will also contain
concise information on how to remove yourself from our mailing list so that
you receive no further e-mail communication from us.
4. COLLECTED VIA TECHNOLOGY AND INTEGRATED SERVICES
* In an effort to improve the quality of the Services, we reserve the right to
track information provided to us by your browser or by our software
application when you view or use the Services, such as the website you came
from (known as the “referring URL”), the type of browser you use, the device
from which you connected to the Services, the time and date of access, and
other information that does not personally identify you. We track this
information using Cookies. Cookies are sent to a user’s browser from our
servers and are stored on the user’s computer hard drive or mobile device.
Sending a Cookie to a user’s browser enables us to collect Non-Personal
information about that user and keep a record of the user’s preferences when
utilizing our Services, both on an individual and aggregate basis. Please
review our Cookie Policy for more information.
* We may also use third party analytics services such as Google Analytics to
collect information about how you use and interact with our Services. Such
third-party analytics services may use Cookies to gather information such as
the pages you visited, your IP address, a date/time stamp for your visit and
which website referred you to the Website or SaaS.
* Our Website uses social media connectors. They are social media buttons
including Facebook, LinkedIn and Instagram you see on our Website, or links
to blog posts that allow you to connect and learn more about us, and interact
with us, our users and marketing partners. We reserve the right to use
technological equivalents of Cookies, including social media pixels. These
pixels allow social media sites to track visitors to outside websites so as
to tailor advertising messages users see while visiting that social media
website. We reserve the right to use these pixels in compliance with the
policies of the various social media sites.
* Some content or applications, including advertisements, on the Services are
served by third parties, including advertisers, ad networks and servers,
content providers, and application providers. These third parties may use
Cookies alone or in conjunction with web beacons or other tracking
technologies to collect information about you when you use our Services. The
information they collect may be associated with your Personal Information or
they may collect information, including Personal Information, about your
online activities over time and across different websites and other online
services. They may use this information to provide you with interest-based
(behavioral) advertising or other targeted content. We do not control these
third parties’ tracking technologies or how they may be used and we are not
liable for any third party providers, acts or omissions. If you have any
questions about an advertisement or other targeted content, you should
contact the third party provider directly.
* We may also collect data from other services you use such as Facebook,
Twitter, LinkedIn, Yelp, and Google+ (“Integrated Services”) that you may
link your Experience.com profile to, including your profile on the Search
Rank Platform. When you connect to Integrated Services, we will receive and
publish to your Experience.com profile information that the Integrated
Services make available to us, such as your name, email address, date of
birth, gender, profile photo, cover photo, URL, and status feeds. When you
connect an Integrated Services to your Experience.com profile, we
automatically collect and display the ten most recent posts for your status
feeds on the Integrated Services, and we will automatically publish posts you
make on Experience.com to your Integrated Services that support such
functionality. We will also automatically publish a review to your
Integrated Services and/or your employer’s social media accounts that support
such functionality, if the review meets the minimum score for automated
syndication in your profile settings and the reviewer selects that it was a
“Great” experience. If you would prefer to not have your reviews posted you
should not connect with an Integrated Service. You can also delete posts on
your Experience.com profile through your profile settings or delete the posts
on the Integrated Services if they allow you to do so. You should review
your privacy settings and policies for the Integrated Services to understand
the information it sends to us and how they use information they receive
before connecting them to our Services.
5. INFORMATION WE OBTAIN FROM OTHER SOURCES AND THIRD-PARTY LOG-IN
Our affiliates, data analytics providers, advertising networks, internet service
providers, operating systems and platforms and social networks may also provide
us information about you. We also collect information from publicly available
sources. For example, we collect publicly available information to create
profiles for our Search Rank Platform, which can be claimed by users. We do this
using our API and other technologies. Also, if you submit a job application, or
become an employee, we may conduct a background check.
If you have an account with us and log into it through Google using your email
address and password, we will receive information about you back from Google,
including your name and basic profile information. To learn more about the
information that Google collects when you are using its services and about how
it may use and disclose your information, including any information you make
public, please review Google’s Privacy Policy here. Experience.com has no
control over how Google or any other third-party site uses or discloses Personal
Information it collects about you.
6. USE AND PROCESSING OF YOUR PERSONAL INFORMATION
In addition to the purposes and uses described above, we use information in the
following ways:
* to identify you when you visit our Sites or use the SaaS Services, the Search
Rank Platform and/or other products or services requested by you;
* to provide our Services;
* to improve our Services and offerings;
* to promote the security of our Services;
* to conduct analytics;
* to respond to inquiries related to support, employment opportunities, or
other requests;
* to allow users of Experience.com to contact you;
* to send marketing and promotional materials including information relating to
the Services, sales, or promotions, or those of our business partners;
* for internal administrative purposes, as well as to manage our relationships;
Although the sections above describe our primary purpose in collecting your
information, in many situations we have more than one purpose. For example, if
you sign up for Services, we may collect your information to complete that
transaction, but we also collect your information as we have a legitimate
interest in maintaining your information after your transaction is complete so
that we can quickly and easily respond to any questions about your Services. As
a result, our collection and processing of your information is based in
different contexts upon your consent, our need to perform a contract, our
obligations under law, and/or our legitimate interest in conducting our
business.
7. USE AND PROCESSING OF NON-PERSONAL INFORMATION
In general, we use Non-Personal Information to help us improve the Services and
customize the user experience. We also aggregate Non-Personal Information in
order to track trends and analyze use patterns on the Services. This Privacy
Notice does not limit in any way our use or disclosure of Non-Personal
Information and we reserve the right to use and disclose such Non-Personal
Information to our partners, advertisers and other third parties at our
discretion.
8. HOW WE SHARE YOUR PERSONAL INFORMATION
In addition to the specific situations discussed elsewhere in this Privacy
Notice, we disclose information in the following situations:
1. Affiliates and Acquisitions. We may share information with our corporate
affiliates (e.g., parent company, sister companies, subsidiaries, joint
ventures, or other companies under common control). If another company
acquires, or plans to acquire, our company, business, or our assets, we will
also share information with that company, including at the negotiation
stage.
2. Business Partners, Social Networks, and Other Websites. We will
automatically publish your posts from the SaaS Services to your Integrated
Services that support such functionality. We will automatically publish
your posts and any User Content that you choose to publish directly on the
Search Rank Platform and through the various integrations that are available
to you through the Search Rank Platform services. These posts and User
Content will become public and even if you delete any of the posts and/or
User Content on the Search Rank Platform, those posts and/or User Content
may still be available elsewhere and be used by our business partners and
other third-parties. We will also automatically publish a review you
receive to your Integrated Services and/or your employer’s social media
accounts that support such functionality, if the review meets the minimum
score for automated syndication in your profile settings and the reviewer
selects that it was a “Great” experience. Their use of the information will
be governed by their privacy policies. If you signed up for the SaaS
Services through your employer, your employer may restrict your ability to
post information from the SaaS Services to other websites.
3. Displaying Information to Others. Your profile on the SaaS and the Search
Rank Platform Services is publicly displayed and will be viewable by others,
so please do not provide personal information that you would not want to be
public. Your publicly displayed information includes posts from Integrated
Services that you connect to your profile on the SaaS and the Search Rank
Platform Services and reviews provided by your customers and other
individuals that choose to provide reviews. Any individual may request to
provide a review. You can report reviews for removal that are not from your
customers or associates, do not include facts, or include vulgarity. You
are not able to manually delete reviews. Individuals providing reviews
should take care to not provide information in survey responses that they do
not want to be made available to the public.
4. Your Company. If you sign up for an account through your employer, your
employer will have access to the information in your profile. Your employer
also has control over your profile, including your profile content and the
actions you can take with regard to your profile, including associating your
social media accounts, exporting information, or syndicating your reviews to
your social media accounts or your employer’s social media accounts.
5. Service Providers. We share your information with service providers. Among
other things service providers help us to administer our Services, conduct
surveys, provide technical support, process payments, and assist in the
fulfillment of requests for Services and/or other products or services.
6. Integrations and Third-Party Services. We integrate third-party Application
Programming Interface (“API”) in connection with the Services that we offer
you. The information collected by Experience.com when using the API, is
processed in compliance with this Privacy Notice. Information collected by
third-party API partners is governed by their privacy policies and
Experience.com does not own or control those third parties.
1. Process Payments. We transmit your Personal Information via an encrypted
connection to our payment processor. To learn more about the payment
processor we use and their policies related to privacy, learn more at Stripe
Privacy Policy.
2. Other Disclosures with Your Consent. We may ask to share your information
with other unaffiliated third parties who are not described elsewhere in
this Privacy Notice.
3. Other Disclosures without Your Consent. We may disclose information in
response to subpoenas, warrants, or court orders, or in connection with any
legal process, or to comply with relevant laws. We may also share your
information in order to establish or exercise our rights, to defend against
a legal claim, to investigate, prevent, or take action regarding possible
illegal activities, suspected fraud, safety of person or property, or a
violation of our policies, or to comply with your request for the shipment
of products to or the provision of services by a third party intermediary.
9. LINKS TO THIRD PARTY WEBSITES AND THIRD-PARTY PROVIDERS
As part of the Services, we may provide links to or compatibility with other
websites or applications; however, we are not responsible for the privacy
practices employed by those websites or the information or content they contain
nor are we liable for third party products, services, acts and/or omissions.
This Privacy Notice applies solely to information collected by us in relation to
the Services and your use of the Services. Therefore, this Privacy Notice does
not apply to your use of a third-party website accessed by selecting a link via
the Services. To the extent that you access or use the Services through or on
another website or application, then the privacy notice of that other website or
application will apply to such access and/or use. We encourage our users to read
the privacy statements of other websites before proceeding to use them.
10. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
We offer certain choices about how we communicate with you and what Personal
Information we obtain about you and share with others. You may decline to share
certain Personal Information with us, in which case we may not be able to
provide to you some of the features and functionality of our Services.
Profile. You may update or correct your Personal Information or close your
account at any time by accessing your profile settings page on the SaaS Services
or by contacting us at support@experience.com. Our customers may also update
or correct information on their employees’ sites or close their employees’
accounts by contacting us.
Promotional Communication. We may send periodic promotional emails to you. You
have the right at any time to prevent us from contacting you for marketing
purposes. You may opt out of receiving promotional communications from us by
using the unsubscribe link within each email. Even after you opt out from
receiving promotional messages from us, we may continue to send you
administrative and security messages from us regarding the Services, including,
for example, periodic updates to our privacy Notice. If you feel that you
received a survey from a user in error and wish to unsubscribe from survey
emails, please contact us at abuse@experience.com.
11. YOUR PRIVACY RIGHTS AND CHOICES
If applicable privacy laws allow, you may have rights over your Personal
Information. This includes, but is not limited to:
* Right to Know. You have the right to request disclosure about our Personal
Information collection practices during the prior 12 months, including the
categories of Personal Information we collected, the sources of the
information, our business purposes for collecting or sharing the information
and the categories of third parties with whom we shared such information. You
may request a copy of the specific pieces of Personal Information we may have
collected about you in the last 12 months.
* Right to Delete. You may request that we delete (and direct our service
providers to delete) your Personal Information, subject to certain
exceptions.
* Right to Opt-Out. You have the right to opt-out of any ‘sales’ of your
Personal Information, if a business is selling your information. For clarity,
we do not sell your Personal Information.
* Non-Discrimination. You have the right to not be discriminated against for
exercising these rights.
You can make the following choices regarding your Personal Information:
* Access To Your Personal Information. You may request access to your Personal
Information by contacting us at the address described below. If required by
law, upon request, we will grant you reasonable access to the personal
information that we have about you. We will provide this information in a
portable format, if required. Note that California residents may be entitled
to ask us for a notice describing what categories of personal information (if
any) we share with third parties or affiliates for direct marketing.
* Changes To Your Personal Information. We rely on you to update and correct
your Personal Information. Most of our products and/or services allow you to
modify or delete your account profile. If our Services do not permit you to
update or correct certain information, you contact us at the address below in
order to request that your information be modified. Note that we may keep
historical information in our backup files as permitted by law.
* Deletion Of Your Personal Information. Typically we retain your Personal
Information for the period necessary to fulfill the purposes outlined in this
Privacy Notice, unless a longer retention period is required or permitted by
law. You may, however, request information about how long we keep a specific
type of information, or request that we delete your personal information by
contacting us at the address described below. If required by law we will
grant a request to delete information, but you should note that in some
situations such request does not ensure complete or comprehensive removal or
deletion of Personal Information or content you may have posted and in many
situations we must keep your Personal Information to comply with our legal
obligations, resolve disputes, enforce our agreements, or for another one of
our business purposes.
* Objection to Certain Processing. You may object to our use or disclosure of
your personal information by contacting us at the address described below.
* Online Tracking. We do not currently recognize automated browser signals
regarding tracking mechanisms, which may include “Do Not Track”
instructions.
* Promotional Emails. You may choose to provide us with your email address for
the purpose of allowing us to send free newsletters, surveys, offers, and
other promotional materials to you, as well as targeted offers from third
parties. You can stop receiving promotional emails by following the
unsubscribe instructions in e-mails that you receive. If you decide not to
receive promotional emails, we may still send you communications related to
our Services.
* Promotional Text Messages. If you receive a text message from us that
contains promotional information you can opt-out of receiving future text
messages by replying “STOP.”
* Revocation Of Consent. If you revoke your consent for the processing of
personal information then we may no longer be able to provide you the
Services. In some cases, we may limit or deny your request to revoke consent
if the law permits or requires us to do so, or if we are unable to adequately
verify your identity. You may revoke consent to processing (where such
processing is based upon consent) by contacting us at the address described
below.
You may exercise these rights by clicking here, emailing us at
privacy@experience.com or calling us at 925-553-4716. We will respond to any
such request in a timely manner and we will use commercially reasonable efforts
to respond within the timeframe required by applicable law. If we need more time
to fulfill your request, we will let you know in advance.
Note that, as required by law, we will require you to prove your identity. We
may verify your identity by phone call or email. Depending on your request, we
will ask for information such as your name or other account information. We may
also ask you to provide a signed declaration confirming your identity. Following
a request, we will use reasonable efforts to supply, correct or delete personal
information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests
to exercise certain privacy rights on your behalf. We will require verification
that you provided the authorized agent permission to make a request on your
behalf. You must provide us with a copy of the signed permission you have given
to the authorized agent to submit the request on your behalf and verify your own
identity directly with us. If you are an authorized agent submitting a request
on behalf of an individual you must attach a copy of the following information
to the request:
1. A written notice indicating that you have authorization to act on the
consumer’s behalf, signed by you and the consumer.
2. If you are a business, proof that you are registered with the appropriate
Secretary of State to conduct business.
If we do not receive both pieces of information, the request will be denied.
12. HOW WE PROTECT PERSONAL INFORMATION
We implement security measures designed to protect your information from
unauthorized access, alteration, disclosure and/or destruction. Because no
method of transmission over the Internet, or method of electronic storage, is
fully secure we cannot warrant the security of any information a user transmits
to us or guarantee that information on the Services may not be accessed,
disclosed, altered, and/or destroyed by breach of any of our physical, technical
and/or managerial safeguards. Any account you have on our Website(s), or SaaS is
protected by your account password and we urge you to take steps to keep your
Personal Information safe by not disclosing your password and by logging out of
your account after each use. You are responsible for any access to or use of
your account by someone else that has obtained your password, whether or not
such access or use has been authorized by you. You should notify us of any
unauthorized use of your password or account.
While we use reasonable efforts to protect your Personal Information from
unauthorized access, use, or disclosure, we cannot guarantee the security of
your Personal Information. In the event that we are required by law to inform
you of a breach to your Personal Information we may notify you electronically,
in writing, or by telephone, if permitted to do so by law.
13. HOW WE RETAIN YOUR PERSONAL INFORMATION
We will retain your Personal Information for as long as necessary to fulfill the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements. The precise periods for which we
keep your Personal Information vary depending on the nature of the information
and why we need it. To determine the appropriate retention period for Personal
Information, we consider the amount, nature, and sensitivity of the Personal
Information, the potential risk of harm from unauthorized use and/or disclosure
of your Personal Information, the purposes for which we process your Personal
Information and whether we can achieve those purposes through other means, and
the applicable legal requirements.
In some circumstances we may anonymize your Personal Information (so that it can
no longer be associated with a user) for research or statistical purposes in
which case we may use this information indefinitely without further notice. We
may retain information (including without limitation your personally
identifiable information) for a commercially reasonable time for backup,
archival, audit purposes, and/or to comply with legal obligations, resolve
disputes and enforce agreements. In some cases, if you choose not to provide us
with requested information, you may not be able to use the Services. You can
request further details of retention periods for different aspects of your
Personal Information by contacting us.
Please note that in the course of providing the Services, we collect and
maintain aggregated, anonymized, or de-personalized information which we may
retain indefinitely.
14. CHANGES TO THIS PRIVACY NOTICE
We reserve the right to change this Privacy Notice or any agreement you entered
into with Experience.com from time to time. We may notify you of significant
changes to this Privacy Notice by sending a notice to the primary email address
specified by you or by placing a prominent notice on the Website(s).
Significant changes will go into effect immediately following such notification.
Non-material changes or clarifications will take effect immediately. You should
periodically check the Services and this Privacy Notice for updates. Our Privacy
Notice includes a “last updated” date that refers to the date the Privacy Notice
is updated.
15. OTHER IMPORTANT INFORMATION
The following additional information relates to our privacy practices:
* Transmission Of Information To Other Countries. Experience.com is located in
the United States. Our service providers and other third parties you may
interact with in connection with our Services may be located in the United
States and other countries around the world. As a result your information may
be processed in a foreign country where privacy laws may be less stringent
than the laws in your country. Nonetheless, where possible we take steps to
treat personal information using the same privacy principles that apply
pursuant to the law of the country in which we first received your
information. By submitting your personal information to us you agree to the
transfer, storage and processing of your information in a country other than
your country of residence including, but not necessarily limited to, the
United States. To the extent Personal Information is collected and
subsequently transferred out of the European Economic Area, the transfer will
take place consistent with the Standard Contractual Clauses. If you would
like more information concerning our attempts to apply the privacy principles
applicable in one jurisdiction to data when it goes to another jurisdiction
you can contact us using the contact information below.
* Accessibility. If you are visually impaired, you may access this notice
through your browser’s audio reader.
16. OTHER JURISDICTIONS
Personal Information that you submit through the Services may be transferred
outside of the jurisdiction in which you live. We also store Personal
Information locally on the devices you use to access the Services. Your Personal
Information may be transferred to other jurisdictions that do not have the same
data protection laws as the jurisdiction in which you initially provided the
information. The following provisions may apply to you depending on where you
are located. If the jurisdiction where you are located is not listed below, we
will process and protect your information as described in this Privacy Notice.
California
This Section is only applicable if you are a resident of the state of California
(“California Resident”). Please see our California Privacy Notice Addendum for
additional disclosures and information about California Residents’ privacy
rights.
Colorado
This Section is only applicable if you are a resident of the state of Colorado
(“Colorado Resident”). Please see our Colorado Privacy Notice Addendum for
additional information about Colorado Residents’ privacy rights starting July,
2023.
Nevada
This notice is provided to you pursuant to state law. Nevada state privacy laws
permit us to make marketing calls to existing users, but if you prefer not to
receive marketing calls, you may be placed on our internal opt-out list by
emailing us at privacy@experience.com. or you may also contact the Nevada Bureau
of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington
St., Ste 3900, Las Vegas, NV 89101; telephone 702-486-3132;
email: AGCinfo@ag.nv.gov.
Although we do not currently conduct sales of personal information, Nevada
residents may submit a request directing us to not sell Personal Information we
maintain about them if our practices change in the future. To exercise this
right, email us at support@experience.com with the subject line: “Nevada:
Request to Opt-Out.
Vermont
In accordance with Vermont law, we will not share information we collect about
you with companies outside of Experience.com except as described herein, or
otherwise required or permitted by law.
Virginia
This Section is only applicable to you if you are a resident of the state of
Virginia (“Virginia Residents”). Please see our Virginia Privacy Notice Addendum
for additional information about Virginia Residents’ privacy rights and
verification on consumer requests and timeline.
17. CONTACT INFORMATION
If you have any questions, comments, or complaints concerning our privacy
practices please contact us at privacy@experience.com. If you prefer to contact
us by postal mail, please use the following address:
> Attn: Privacy Team
>
> 2010 Crow Canyon Place Ste 100
>
> San Ramon, CA 94583-1344
>
> support@experience.com
We will attempt to respond to your requests and to provide you with additional
privacy-related information.
Colorado Privacy Notice Addendum
YOUR COLORADO PRIVACY RIGHTS
This notice supplements our Privacy Notice and applies only to Colorado
Residents. If you are a Colorado resident, the Colorado Privacy Act (“CPA“)
provides you with specific rights regarding your personal data, subject to
certain exceptions. The CPA also does not apply to certain types of personal
data maintained in compliance with specific federal privacy laws, such the
Health Insurance Portability and Accountability Act and the Fair Credit
Reporting Act, or for certain governmental purposes. For a complete list see CRS
§6-1-1304.
The CPA defines “Personal Data” as any non-public information that can be linked
or reasonably linked to an individual and does not include de-identified data.
“Sensitive Data Inference(s)” means inferences made by a controller of Personal
Data, “alone or in combination with other data, which are used to indicate an
individual’s racial or ethnic origin; religious beliefs; mental or physical
health condition or diagnosis; sex life or sexual orientation; or citizenship or
citizenship status.”
The CPA provides Colorado Residents with the following rights with respect to
their Personal Data:
* The right to opt-out from the sale of their personal data, or use of personal
data for targeted advertising and certain types of profiling – please click
here to exercise your rights to opt-out;
* The right to know whether a controller is collecting personal data;
* The right to access personal data that a controller has collected about them;
* The right to correct personal data;
* The right to delete personal data; and
* The right to download and remove personal data from a platform in a format
that allows the transfer to another platform.
To exercise any of your rights, please click here, send us an email at
privacy@experience.com or you can also send a request in writing to
> Experience.com
>
> Attn: Privacy Team
>
> 2010 Crow Canyon Place Ste 100
>
> San Ramon, CA 94583-1344
To appeal a decision regarding a consumer request please contact us as described
above. We will respond within 45 days of your appeal, and any such time may be
extended for an additional 60 days if reasonably necessary. We will notify you
of any extension within the initial 45-day period. If you still have an
unresolved complaint, please direct your complaint to the Colorado Attorney
General here Contact the Office of the Colorado Attorney General – Colorado
Attorney General | Colorado Attorney General (coag.gov) or call 720-508-6000.
Virginia Privacy Notice Addendum
YOUR VIRGINIA PRIVACY RIGHTS
This notice supplements our Privacy Notice and applies only to Virginia
residents. If you are a Virginia resident, the Virginia Consumer Data Protection
Act – Va. Code Ann. §§ 59.1-575 to 59.1-584 (“VCDPA”) provides you with specific
rights regarding your personal data, subject to certain exceptions. We collect
the type of data described in this Virginia Privacy Notice Addendum and in the
Privacy Notice, which includes personal data and sensitive data, as defined by
the VCDPA, in the manner described herein and in the Privacy Notice. VCDPA
defines “Personal Data” as any information that is linked or reasonably linkable
to an identified or identifiable natural person. Personal Data does not include
de-identified data or publicly available information. Personal Data that is
excluded from the scope of the VCDPA includes:
1. covered entities or business associates covered by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) and related federal laws
and regulations, clinical trial data, or other qualifying research data;
1. personal information covered by certain sector-specific privacy laws,
including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act
(GLBA) or the Farm Credit Act, and the Driver’s Privacy Protection Act of
1994;
2. information collected from governmental organizations, non-profit
organizations and higher education institutions; and
3. data processed or maintained for employment purposes including emergency
contact information or benefits administration.
If you do not provide the information that we ask for, we may not be able to
provide you with the requested services. Sensitive data is a category of
Personal Data that requires greater security protections and standards of care
in handling. “Sensitive Data” is defined by the VCDPA as (1) Personal Data
revealing racial or ethnic origin, religious beliefs, mental or physical health
diagnosis, sexual orientation, or citizenship or immigration status; (2) the
processing of genetic or biometric data for the purpose of uniquely identifying
a natural person; (3) the personal data collected from a known child; or (4)
precise geolocation data. Subject to limited exceptions, we will only process
your Sensitive Data with your consent.
RIGHTS OF VIRGINIA CONSUMERS
If you are a Virginia resident the VCDPA provides you with specific rights
regarding your Personal Data, subject to certain exceptions. These rights are
explained below:
* Right against retaliation or discrimination. You have the right not to be
retaliated or discriminated against for exercising any of the rights
described in this section. We will not discriminate against you for
exercising your rights.
* Right to access. Subject to certain exceptions, you have the right to confirm
whether we are processing your data and you have the right to access such
Personal Data.
* Right to delete. You have the right to request that we delete any of your
Personal Data we collected from you and retained, subject to certain
exceptions. Once we receive and confirm your verifiable consumer request, we
will delete and will direct our service providers to delete your Personal
Data from our records, unless an exception applies. Please click here to
learn more about the limitations that may apply to your request.
* Right to Correct. In certain circumstances and upon the receipt of a
verifiable consumer request, you have the right to request that
Experience.com correct any inaccurate Personal Data Experience.com maintains
about you. Upon verifying the validity of a verifiable consumer correction
request, we will use commercially reasonable efforts to correct your Personal
Data as directed, taking into account the nature of the Personal Data and the
purposes of maintaining your Personal Data.
* Right to Opt-Out of Sale or Use of Your Personal Data for Targeted
Advertisement. You have the right to opt-out of having your Personal Data,
including Sensitive Data, sold and/ or used for targeted advertising. For
clarity, Experience.com does not sell Personal Data or Sensitive Data for
monetary consideration. If you wish to opt-out of selling of your Personal
Data, please click here to be redirected to our “Do Not Sell My Personal
Data” page.
* Right to Data Portability. You have the right to obtain a copy of your
Personal Data that you previously provided to us in a portable and, to the
extent technically feasible, readily usable format that allows you to
transmit the data to another controller without hindrance, where the
processing is carried out by automated means.
VERIFICATION ON CONSUMER REQUEST AND TIMELINE
* To assert your rights, please contact us as set forth below.
* To confirm your identity, it is imperative that we verify the consumer
request and so you must provide information that allows us to reasonably
verify that you are the person about whom we collected the Personal Data or
are an authorized representative. If you make a request on behalf of another
person, we will need to verify that you have the authority to do so. You must
also describe the request with sufficient detail that allows us to properly
understand, evaluate and respond to such request. We cannot respond to your
request or provide you with Personal Data if we cannot verify your identity
or authority to make the request and confirm the Personal Data relates to
you. We will not honor your request if an exception to the law applies.
* We will respond to requests within forty-five (45) days after our receipt of
such verifiable request (or within such other time as required by applicable
law). If we need additional time, we will notify you in writing prior to the
expiration of the forty-five (45) day period and inform you of the reason for
an additional forty-five (45) day extension of time. For the avoidance of
doubt, any such requests for Personal Data will cover the twelve (12) month
period immediately preceding the date of such verifiable request and such
requests can be made up to twice annually per consumer. A disclosure of
Personal Data in response to such a request will be provided free of charge
and in a commonly used format. For more information about requests, please
see the “Your rights and controlling your personal information” section of
the Privacy Notice.
To exercise any of your rights, please click here, send us an email
at privacy@experience.com or you can also send a request in writing to
> Experience.com
>
> Attn: Privacy Team
>
> 2010 Crow Canyon Place Ste 100
>
> San Ramon, CA 94583-1344
If we are unable to provide you with the requested information, you can appeal
our decision by contacting us at privacy@experience.com and within sixty (60)
days of receipt of your appeal, we will inform you in writing of any action
taken or not taken in response to your appeal, including a written explanation
of the reasons for the decisions. If the appeal is denied, you may also contact
the Attorney General here to submit a complaint.
California Privacy Notice Addendum
YOUR CALIFORNIA PRIVACY RIGHTS
This notice supplements our Privacy Notice and applies only to California
residents. To the extent the California Consumer Privacy Act of 2018, Cal. Civ.
Code §§ 1798.100 et. seq., as amended by the California Privacy Rights Act
(jointly “CCPA, as amended” or “CCPA”) is applicable, this Section is only
applicable to you if you are a resident of the state of California (“California
Residents”), and only applies to personal information for which Company is a
“Business” (as defined in the CCPA, as amended). We collect this information for
the purposes described in this Privacy Notice and we share this information as
described herein. Company uses cookies as described in our Cookie Policy.
“Personal Information” means information that identifies, relates to, describes,
could reasonably be associated with, or could be reasonably linked directly or
indirectly with a particular California consumer or household. Personal
Information does not include (i) publicly available information from government
records; (ii) deidentified or aggregated consumer information; or (iii)
information excluded from the scope of the CCPA, such as:
1. health or medical information covered by the Health Insurance Portability
and Accountability Act of 1996 (HIPAA) and the California Confidentiality of
Medical Information Act (CMIA), clinical trial data, or other qualifying
research data;
2. Personal Information covered by certain sector-specific privacy laws,
including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act
(GLBA) or California Financial Information Privacy Act (FIPA), the Farm
Credit Act, and the Driver’s Privacy Protection Act of 1994.
The CCPA applies to Personal Information we collect from California Residents on
or through our Services and through other means (such as information collected
offline or in person). With respect to Personal Information for which you are a
“Business” and Experience.com is a “Service Provider,” as defined by the CCPA,
please see the applicable Terms of Service. When we act as a Service Provider,
and process information on behalf of a Business, we process such Personal
Information pursuant to a written contract and upon the Business’ direction and
instructions. That Business’ privacy policy applies to their collection of your
Personal Information so please visit their website to learn about exercising
your rights with respect to that Personal Information.
As a Business, we may need to collect certain Personal Information from you. If
you do not provide the information that we ask for, we may not be able to
provide you with the requested services. Sensitive Personal Information is a
subset of Personal Information that requires greater security protections and
standards of care in handling. For more information please click here and
scroll to definition of “Sensitive personal information.”
RIGHTS OF CALIFORNIA RESIDENTS
If you are a California resident or are a California employee or contractor of
Experience.com, the CCPA provides you with specific rights regarding your
Personal Information, subject to certain exceptions. For instance, we cannot
disclose specific pieces of Personal Information if the disclosure would create
a substantial, articulable, and unreasonable risk to the security of the
Personal Information, your account with us, or the security of our network
systems.
These rights are explained below:
* Right against discrimination. You have the right not to be discriminated
against for exercising any of the rights described in this section. We will
not discriminate against you for exercising your rights.
* Right to know. You have the right to request that we disclose certain
information to you about our collection and use of your Personal Information
over the past twelve (12) months, including the categories of third parties
who purchased or received your Personal Information. Experience.com will
disclose this information to a consumer upon request a maximum of two times
in a 12-month period. Once we receive and confirm your verifiable consumer
request, we will disclose the following to you: (i) the categories of
Personal Information we collected about you; (ii) the categories of sources
from which Personal Information was collected; (iii) the business or
commercial purpose for collecting, selling, or sharing Personal Information;
(iv) the categories of third parties with whom we shared your Personal
Information; and (v) the specific pieces of Personal Information we collected
about you.
Shine the Light
Pursuant to Section 1798.83 of the California Civil Code (“Shine the Light”
law), residents of California have the right to request from a Business, with
whom the California resident has an established business relationship, certain
information with respect to the types of Personal Information the Business
shares with third-parties for such third-parties’ direct marketing purposes and
the identities of the third-parties with whom the Business has shared such
information during the immediately preceding twelve (12) month period.
* Right to Delete. You have the right to request that we delete any of your
Personal Information we collected from you and retained, subject to certain
exceptions. Once we receive and confirm your verifiable consumer request, we
will delete and will direct our service providers to delete your Personal
Information from their records and if applicable, to instruct their service
providers or contractors to delete your Personal Information from their
records. For requests for deletion of your information, please understand
that CCPA does not extend the request for deletion to household data and
applies only to consumers as defined by the CCPA. We may deny your request if
it is necessary for us, our contractors or service providers to: (i) complete
the transaction for which we collected the Personal Information, provide a
good or service that you requested, or reasonably anticipated within the
context of our ongoing business relationship with you, fulfill the terms of a
written warranty or product recall conducted in accordance with federal law,
or otherwise perform services pursuant to our contract with you; (ii) help to
ensure security and integrity to the extent the use of your Personal
Information is reasonably necessary and proportionate for those purposes;
(iii) debug our Website and/or identify and repair errors that impair
existing intended functionality; (iv) exercise free speech, ensure the right
of another consumer to exercise their free speech rights, or exercise another
right provided for by law; (v) comply with the California Electronic
Communications Privacy Act pursuant to Chapter 3.6 ( commencing with Cal.
Penal Code § 1546 et. seq. of Title 12 of Part 2); (vi) engage in public or
peer-reviewed scientific, historical, or statistical research in the public
interest that adheres to all other applicable ethics and privacy laws, when
the information’s deletion may likely render impossible or seriously impair
the research’s achievement, if you previously provided informed consent;
(vii) enable solely internal uses that are reasonably aligned with consumer
expectations based on your relationship with us and compatible with the
context in which you provided the information; (viii) comply with a legal
obligation.
* Right to Correct. If applicable, you have the right to request us to correct
inaccurate Personal Information about you, taking into account the nature of
the Personal Information and the purpose of the processing of Personal
Information. Upon verifying the validity of a verifiable consumer correction
request, we will use commercially reasonable efforts to correct the
inaccurate Personal Information as directed by you and in compliance with
CCPA.
* Right to Opt-Out of Sale or Sharing of Your Personal Information. You have
the right to opt-out of having your Personal Information, including Sensitive
Personal Information, sold or shared for cross-context behavioral
advertising. If you wish to opt-out of the sale or of sharing of your
Personal Information for cross-context behavioral advertising, please click
here to be redirected to our “Do Not Share or Sell My Personal Information”
page.
* Right to Limit the Use and Disclosure of Sensitive Personal Information.
Additionally, you have the right to direct Experience.com to limit our use of
your Sensitive Personal Information to that information which is expected by
an average individual as necessary to perform our Services or for your
employment. If you wish to limit our use or disclosure of your Sensitive
Personal Information, please click here to be redirected to our “Limit the
Use of My Sensitive Personal Information.”
Exercising Your Rights. If you’re a California resident or a California
employee or contractor of Experience.com and desire to exercise your CCPA
rights, please click here, contact us at privacy@experience.com or you can also
send a request in writing to:
> Attn: Privacy Team
>
> 2010 Crow Canyon Place Ste 100
>
> San Ramon, CA 94583-1344
>
> support@experience.com
If you are a California resident, employee or contractor and wish to opt-out of
selling or sharing your Personal Information or wish to limit the use of your
Sensitive Personal Information, please click here to be redirected to our “Do
Not Share or Sell My Personal Information” and “Limit my Sensitive Personal
Information” page.
You may be required to provide additional information necessary to confirm your
identity before we can respond to your request, and we will use that information
only for that purpose. We may request that you submit a signed statement under
penalty of perjury that you are the individual you claim to be. We will
acknowledge receipt of your request within 10 days from receipt of such request
and will endeavor to respond within 45 days after receipt of your request, but
if we require more time (up to an additional 45 days) we will notify you of our
need for additional time. For requests that we not sell or share your
information we will comply with your request within 15 days after receipt of
such request. We cannot respond to your request or provide you with Personal
Information if we cannot verify your identity and confirm that the Personal
Information relates to you.
* Consumers under 16 years of age. We will not sell or share Personal
Information of users if we have actual knowledge that the user is less than
16 years of age, unless the user, in the case of user at least 13 years of
age and less than 16 years of age, or the user’s parent or guardian, in the
case of users who are less than 13 years of age, has affirmatively authorized
the sale or sharing of the user’s Personal Information.
* Using an Authorized Agent. You may submit a request through someone holding a
formal ‘Power of Attorney’. Otherwise, you may submit a request using an
authorized agent only if (1) the person is registered with the Secretary of
State to do business in California, (2) you provide the authorized agent with
signed written permission to make a request, (3) you verify directly with us
that you have authorized the person to make the request on your behalf, (4)
you verify your own identity directly with us, and (5) your agent provides us
with proof that they are so authorized. We will require the agent to submit
proof to us that they have been authorized to make requests on your behalf.
Categories of Information Collected for a Business Purpose. During the past 12
months we have collected the following categories of information as a “Business”
or a “Service Provider” about California residents from the listed sources, used
it for the listed business purposes, as defined by the CCPA, and disclosed it to
the listed categories of third parties. CCPA defines “collected” as buying,
renting, gathering, obtaining, receiving, or accessing any personal information
pertaining to a consumer by any means, including receiving information directly
or passively from the consumer, or by observing the consumer’s behavior.
We make disclosures for a business purpose under written contracts that describe
the purposes, require the recipient to keep the Personal Information
confidential, and prohibit selling or sharing of Personal Information and using
the disclosed information for any purpose except performing the contract. In the
preceding twelve (12) months, Company has disclosed Personal Information for a
business purpose to the categories of Service Providers or contractors indicated
in the chart below.
Categories of Personal Information That We Collect for a Business Purpose To
Whom We’ve Disclosed Your Personal Information for a Business Purpose Purpose
for Collecting of Personal Information Data Retention Periods (A) Identifiers –
this may include name, postal address, phone number, email address or other
similar identifiers.
* Advertising networks
* Affiliates or subsidiaries
* Business partners and Service Providers or contractors
* Data analytics providers
* Customer Relationship Management (“CRM”) services
* Government entities
* Internet service providers
* Operating systems and platforms
* Payment processors and banks
* Social media platforms
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. B. Personal
information categories listed in the California Customer Records statute (Cal.
Civ. Code § 1798.80(e)) – name, signature, address, telephone number,
employment, employment history, bank account number, credit card number, debit
card number, or any other financial information.
Some personal information included in this category may overlap with other
categories.
* Advertising networks
* Affiliates or subsidiaries
* Business partners and Third Party Providers
* CRM services
* Data analytics providers
* Government entities
* Internet service providers
* Operating systems and platforms
* Payment processors and banks
* Social media platforms
Please refer to “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (C)Protected
classification characteristics under California or federal law – this may
include age (40 years or older).
* Government entities
* Experience.com Human Resources Department
* Advertising networks
* Affiliates or subsidiaries
* Business partners, Service Providers and Contractors
* Data analytics providers
* Operating systems and platforms
* Payment processors and banks
* Social media platforms
Please refer to “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (D)Commercial
information – this may include name, email address, phone number, geo location
and information about Services or goods purchased, obtained, or considered, or
other purchasing or consuming histories or tendencies.
* Affiliates or subsidiaries
* Business partners
* Data analytics providers
* CRM services
* Government entities
* Operating systems and platforms
* Payment processors, banks and other Service Providers or contractors.
* Social media platforms
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (E)Biometric
information – we do not collect information from this category. (F) Internet
or other electronic network activity information – such as browsing history,
search history, and information regarding an individual’s interaction with an
internet website, application, social media integration or advertisement.
* Advertising networks
* Affiliates or subsidiaries
* Data analytics providers
* Operating systems and platforms
* Social media platform
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (G) Geolocation data
– Physical location via internet protocol address.
* Data analytics providers
* Internet service providers
* Service Providers and contractors
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (H) We collect
sensory data – electronic, visual, olfactory, or similar information.
* Advertising networks
* Affiliates or subsidiaries
* Business partners
* Data analytics providers
* Social media platforms
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (I) Professional or
employment related information – this may include occupation, professional
references, current or past job history, performance evaluations, social media
integrations, and background information.
* Data analytics providers
* Internet service providers
* Government entities
* CRM services
* Service Providers and contractors
* Experience.com’s Human Resources Department
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (J) Education
information – Information that is not “publicly available personally
identifiable information” as defined in the California Family Educational Rights
and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99) such as information
contained in education records.
* Government entities
* Experience.com’s Human Resources Department
Please refer to “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (K) We collect
inferences drawn from other Personal Information – this may include Profile
reflecting a person’s preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
* Affiliates or subsidiaries
* Data analytics providers
* Service Providers and contractors
* Social media platform
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice. (L) Sensitive
Personal Information – this may include Personal Information that reveals (B)
your account log-in, financial account, debit card, or credit card number in
combination with any required security or access code, password, or credentials
allowing access to an account, (C) your precise geolocation.
* Affiliates or subsidiaries
* Business partners and Third Party Providers and contractors
* CRM services
* Data analytics providers
* Payment processors and banks
This Personal Information is used to improve customer experience and as further
described in the “Use of Your Personal Information” Section in this Privacy
Notice. We retain the Personal Information from this category for 10 years and
as further described in Section 12 of this Privacy Notice.
We obtain the categories of Personal Information listed above from the following
categories of sources:
1. Directly from you. For example, from forms you complete or products and
Services you inquire about, use or purchase.
1. Indirectly from you. For example, from observing your actions and
interactions with the Services.
2. Other sources. For example, agent or business who services transactions for
consumers, data analytics providers, advertising networks, internet service
providers, operating systems and platforms, single sign-on services and
social networks.
Categories of Information Collected and Sold for Commercial Purposes and/or
Shared for Cross-Context Behavioral Advertising. During the past 12 months we
have collected (as defined by the CCPA), the following categories of information
about California residents from the listed sources, used it for the listed
commercial purposes and/or cross-context behavioral advertising, as defined by
the CCPA, and shared it with the listed categories of third parties. The CCPA
defines “shared” as “sharing, renting, releasing, disclosing, disseminating,
making available, transferring, or otherwise communicating orally, in writing,
or by electronic or other means, a consumer’s personal information by the
business to a third party for cross-context behavioral advertising, whether or
not for monetary or other valuable consideration, including transactions between
a business and a third party for cross-context behavioral advertising for the
benefit of a business in which no money is exchanged” unless (i) you use or
direct us to intentionally disclose your Personal Information or intentionally
interact with one or more third parties; (ii) it’s needed to honor your opt-out
request; or (iii) it’s part of an asset that is part of a merger, acquisition,
bankruptcy, or other transaction in which a third party assumes control of all
or part of our business.
In the preceding twelve (12) months, Company has disclosed or sold Personal
Information for commercial purposes or shared for cross-context behavioral
advertisement to the categories of third parties indicated in the chart below.
Categories of Personal Information That We Collect for Commercial Purpose and /
or Cross-Context Behavioral Advertising Purposes To Whom We’ve Disclosed Your
Personal Information for Commercial Purpose and/ or Cross-Context Behavioral
Advertising Purposes Whether We Have Sold or Shared This Category of Personal
Information in the Last 12 Months Data Retention Periods (A) Identifiers – this
may include name, online identifier, IP address, device ID, email address or
other similar identifiers.
* Advertising networks
* Affiliates or subsidiaries
* Business partners
* Data analytics providers
* Internet service providers
* Operating systems and platforms
* Social media platforms
YES We retain the Personal Information from this category for 10 years and as
further described in Section 12 of this Privacy Notice. (F) Internet or other
electronic network activity information – such as browsing history, search
history, and information regarding an individual’s interaction with an internet
website, application, or advertisement.
* Advertising networks
* Data analytics providers
* Internet service providers
YES We retain the Personal Information from this category for 10 years and as
further described in Section 12 of this Privacy Notice. (G) Geolocation data –
Physical location via internet protocol address.
* Advertising networks
* Affiliates or subsidiaries
* Data analytics providers
* Internet service providers
* Operating systems and platforms
* Social media platform
YES We retain the Personal Information from this category for 10 years and as
further described in Section 12 of this Privacy Notice. (K) We collect
inferences drawn from other Personal Information – this may include Profile
reflecting a person’s preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
* Affiliates or subsidiaries
* Business partners
* Data analytics providers
* Social media platforms
YES We retain the Personal Information from this category for 10 years and as
further described in Section 12 of this Privacy Notice. (L) Sensitive Personal
Information – this may include Personal Information that reveals (C) your
precise geolocation.
* Advertising networks
* Affiliates or subsidiaries
* Business partners and Third Party Providers
* Data analytics providers
* Internet service providers
* Operating systems and platforms
* Social media platforms
YES We retain the Personal Information from this category for 10 years and as
further described in Section 12 of this Privacy Notice.
We obtain the categories of Personal Information listed above from the following
categories of sources:
1. Directly from you. For example, from forms you complete or products and
Services you inquire about, use or purchase.
1. Indirectly from you. For example, from observing your actions and
interactions with the Services.
2. Other sources. For example, agent or business who services transactions for
consumers, data analytics providers, advertising networks, internet service
providers, operating systems and platforms, single sign-on services and
social networks.
If you are a California resident, employee or contractor and wish to opt-out of
selling or sharing your Personal Information or wish to limit the use of your
Sensitive Personal Information, please click here to be redirected to our “Do
Not Share or Sell My Personal Information” and “Limit My Sensitive Personal
Information” page.
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