www.catch.com.au Open in urlscan Pro
13.35.147.108  Public Scan

Submitted URL: https://e.catch.com.au/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlDQG0k8KC2s3cAfMIzfzf2SzfUaJ1bzbRDafhoPzfrddmmPudzbtbcNpeFeyzeFnV...
Effective URL: https://www.catch.com.au/privacy?utm_source=responsys&utm_medium=email&utm_campaign=2043089&u_id=&riid=77905442229&src_la...
Submission: On March 03 via api from CA — Scanned from AU

Form analysis 2 forms found in the DOM

<form role="search" style="width:100%" autocomplete="off"><input id="catch-app-:Rql6l32il6:" placeholder="Search for products and brands..." class="css-1adf85a" value=""></form>

<form class="css-19821id"><input id="footer-:R1jasqkl6:" type="email" placeholder="Your e-mail address" class="css-15cmtzx" value=""><button type="submit" class="css-eepd6r">SUBSCRIBE</button></form>

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PRIVACY POLICY

 1. Privacy Statement
    1. This Privacy Policy sets out how the Catch Group collects, shares and
       handles your Personal Information. The Catch Group is comprised of Catch
       Group Holdings Ltd and its subsidiaries, including the companies that
       operate Catch.com.au, Catch Connect and Catch Essentials.
    2. We respect your privacy and are committed to protecting your personal
       information. Our privacy policy outlines our approach to privacy and how
       we collect, use and protect your personal information. It also sets out
       your rights in relation to accessing the personal information we collect
       and hold about you. We are bound by Australian privacy legislation which
       includes the Australian Privacy Principles (or APP's) in the Privacy Act
       1988 (Cth).
    3. Personal information is defined in the Privacy Act 1988 (Cth) and means
       information or an opinion about an identified individual, or an
       individual who is reasonably identifiable.
    4. Our websites may contain links to third party websites. We are not
       responsible for the privacy policies of any third party websites. We
       recommend that you review the privacy policy of each website you visit.
 2. Collection of Personal Information and other Information
    1.  We collect personal information for the primary purpose of conducting
        our business as an online retailer, trader and service provider
        (including as a marketplace for third party sellers to list and sell
        goods) including to:
        1.  sell, deliver, administer, improve the products and services on our
            platform;
        2.  personalise your experience on our platform and with our services;
        3.  process payments;
        4.  deal with feedback or complaints about the goods and service sold or
            available on our platform and provide remedies where required;
        5.  undertake data analytics (including data matching with related
            companies in the Wesfarmers Group being Wesfarmers Limited and its
            subsidiary companies which includes but is not limited to Kmart,
            Target, Officeworks, Wesfarmers One Pass Pty Ltd (OnePass) and
            Bunnings (Related Companies)) to enable us to better understand our
            customers' requirements and preferences, conduct product and market
            research, personalise and improve our platform, services, websites
            and apps (our platform), and to provide offers that are of greater
            interest or benefit to customers;
        6.  communicate with you and to operate the customer service centre;
        7.  undertake and administer promotions, competitions, marketing
            activities, direct marketing, database compilation and analytics,
            analysis of trends and demographics and other marketing or
            promotional activities;
        8.  manage our stores, supply arrangements and inventory and administer
            our platform;
        9.  recruit and assess future employees; and
        10. maintain and update our records.
    2.  The personal information we collect from you will include information
        you give us when you:
        1. register or subscribe to our platform or one of our newsletters;
        2. complete a transaction with us; and
        3. contact us.
        4. In addition, we may collect personal information you disclose to
           third parties who are affiliated with us or otherwise provide
           services to us. This includes our Related Companies, third parties
           who provide services to us such as Flybuys, Catch Connect or other
           Catch Essentials products or services, or other third party services.
           These third parties will collect and store your personal information
           in accordance with their own privacy policies and procedures, which
           they will make known to you. We will take reasonable steps to ensure
           that the individual is made aware of the matters above.
    3.  The personal information that we collect may include, but is not limited
        to:
        1. your name;
        2. your contact details including your email, home/delivery address and
           billing address;
        3. your payment details
        4. member number for loyalty schemes or other related
           membership/subscription programs (including Flybuys and OnePass
           member number) and team member discount card number; and
        5. other information that we collect in the course of transactions or
           interactions on our platform or with our Related Companies.
    4.  We only collect sensitive information in circumstances where you consent
        to the collection of this information, or it is reasonably necessary
        for, or directly related to the purpose outlined above.
    5.  We may collect personal information from individuals who are not
        customers of our business but whose personal information is given to us
        by those individuals via our website (including Help Centre) or in the
        course of a transaction.
    6.  Where reasonably practicable, we attempt to collect personal information
        directly from the individuals themselves, or from our Related Companies.
    7.  When we collect information, we will generally explain to the individual
        why we are collecting it, who we give it to and how we will use or
        disclose it or, alternatively, those matters will be obvious from the
        circumstances.
    8.  We will collect personal information from you by lawful and fair means
        and not in an unreasonably intrusive way.
    9.  When you visit our platform, we, and/or third parties, may place
        cookies, tags and pixels on your browser to enhance and manage our
        platform and improve our business and the services we provide to you.
    10. We and/or Google may use this information to optimise and place
        advertisements, including advertisements of third party vendors and
        remarketing advertisements based on past visits to this platform, on our
        own and third party websites. Google's ability to use and share
        information collected by Google Analytics is restricted by the Google
        Analytics Terms of Use and Privacy Policy.
    11. We and our Related Companies may combine this information with similar
        information from Related Company websites to undertake data analytics
        and matching, to personalise websites and (where you have consented to
        receiving offers or direct marketing) to offer products or provide
        services to you or send direct marketing to you.
    12. In addition to personal information, we may collect other information
        about you or the device you use to access our platforms. By using our
        platform and agreeing to this policy, you grant us permission to place
        and store pixels, tags and cookies on your browser which may be used by
        us to collect information about how you use our platforms and websites
        you visit, including the following information:
        1. your device's operating system;
        2. your browser type and capabilities;
        3. your device's Internet Protocol (IP) address and geolocation;
        4. your browsing behaviour on our platforms including but not limited
           to:
           1. products you have viewed, added to cart and/or purchased;
           2. your searches and search history;
           3. pages you have visited, including how you were referred to each
              page; and
           4. page usage statistics, including the time spent on each page;
    13. In addition, third parties may place and read cookies on your browser or
        use web beacons or similar technologies to collect information,
        including, where applicable, for the Google Trusted Stores program or
        other third party affiliate marketing or aggregation services.
    14. Cookies can be managed by accessing the individual settings in your
        browser.
 3. Using and Disclosing Your Personal Information
    1.  We will generally use or disclose your personal information for the
        primary purpose for which it was collected, or for a related secondary
        purpose where you would reasonably expect us to use or disclose the
        personal information for that secondary purpose. We may otherwise use
        and disclose your personal information if you have given us consent in
        accordance with this Privacy Policy for the use or disclosure or it is
        required or authorised by law.
    2.  Generally, we use and disclose your personal information for the purpose
        of providing you with the goods or services that you have requested, or
        otherwise to enable us to carry out our business as an online retailer
        of goods and services, trader and service provider (including as a
        marketplace for third party sellers to list and sell goods).
    3.  As marketplace platform, we will, where necessary share your information
        with third party Sellers who transact using our platform. These Sellers
        may in turn share your information with parties who provide services to
        them (such as courier or delivery services providers) in order to
        provide goods and services to you.
    4.  We may generally disclose your information to third parties in order for
        them to provide or market services to you, such as our commercial
        partners for Catch Essentials or loyalty and reward program partners,
        Flybuys. We will not sell your personal information to third parties,
        and (unless connected with clauses 3.9 and 3.10 below) any third party
        we disclose information to will be for a purpose connected with your
        experience or the products or services provided on our platform or our
        business as an online retailer of goods and services, trader and service
        provider (including as a marketplace for third party sellers to list and
        sell goods).
    5.  If those purposes for which we have collected the information involve
        providing personal information about an individual to any third party,
        we will take appropriate and reasonable steps to ensure any personal
        information is protected.
    6.  We will generally only use personal information for marketing if you
        have given express or implied consent or it is impracticable to seek
        consent before this use.
    7.  When registering with us, you consent to us using your personal
        information (such as your email address or phone number, your purchase
        history with us, your browsing history on our platform, and information
        collected about you from Related Companies) for direct marketing
        purposes. This includes sending you deal emails or SMS notifications
        about our products and services, and personalising the appearance of the
        platform for you based on the personal information we collect about you.
        You may opt out of receiving these direct marketing communications at
        any time and you can manage your subscription preferences in your
        account.
    8.  When opting into 'Notify Me' emails, you consent to us sending you a
        notification email once a product on your Wishlist is back in stock. You
        may opt out of receiving these notification emails at any time and you
        can manage your notification preferences in the Wishlist section of your
        account.
    9.  We may disclose your information to (a) other members of the Catch
        Group; and (b) our Related Companies, each of whom may use that
        information to undertake data analytics and matching to enable them to
        better understand your requirements and preferences, and (if you
        interact with that business) to personalise and improve their offer to
        you and to offer products or providing services to you or send direct
        marketing to you (where you have consented to receiving direct
        marketing).
    10. In addition, Catch and our Related Companies disclose personal
        information to, and collect personal information from, each other to
        understand how you interact with them and what products and services you
        like, which allows Catch and Related Companies to better understand your
        preferences and requirements, conduct product and market research,
        personalise and improve services, websites and apps and to provide
        offers that are of greater interest or benefit to you.
    11. We may also provide your information to third parties that provide
        services to us, including third parties that provide our payment
        gateway, marketing, loyalty and reward program, logistics, customer
        service and technology support services. This may include providing your
        information to third parties that are located outside of Australia.
        Where your personal information is transferred outside Australia
        (including the Canada, EU member states, Hong Kong, Philippines, India,
        Indonesia, Israel, Singapore, UK, and USA). Where we do so, we ensure
        that these parties treat your information with strict confidentiality
        and have appropriate data protection arrangements.
    12. You agree and acknowledge that in the event we merge, sell or otherwise
        change control of our company, our business or the website to a
        third-party, you consent, without giving of prior notice, to our
        disclosure of your personal information and other data that we have
        collected from you to a third party or parties as part of such a
        transaction.
 4. Our relationship with OnePass
    1. As a “Participating Brand” in OnePass we may collect from OnePass and
       other Participating Brands (and share and combine personal information
       with OnePass and other Participating Brands) the personal information of
       OnePass members (including contact details, historical and future
       transaction information, historical and future interactions with OnePass
       and other Participating Brands and insights from interactions with
       OnePass and other Participating Brands):
       1. to allow us to engage with them and provide more personalised and
          targeted advertising when they use our website/apps, social media and
          other platforms;
       2. to allow us to personalise the communications, marketing offers,
          customer surveys and trading updates that we send;
       3. to enable us to improve product offerings, service offerings,
          advertising and offers based on member shopping and browsing habits;
       4. to develop insights about the preferences of OnePass members;
       5. for data analytics including for insights and strategic and
          operational decision making;
       6. for product safety-related matters (including recalls);
       7. for other purposes where you have provided consent to OnePass or us,
          or which are otherwise permitted by law; and
       8. for other purposes described in OnePass' Privacy Policy.
    2. We may combine the personal information received from OnePass with other
       personal information we collect from or about you. That combined
       information may be shared with OnePass and its Participating Brands in
       accordance with our Privacy Policy and the OnePass Privacy Policy'.
    3. We may retain personal information about our customers after they cease
       to be a OnePass member (or after we have ceased to be a OnePass
       Participating Brand) for the uses set out in this Privacy Policy or any
       other lawful purpose.
 5. Security of Your Personal Information
    1. We work hard to keep your personal information safe and secure. This
       includes building our systems with your privacy and security in mind and
       implementing a range of security measures including:
       1. Maintaining an ongoing cyber security program and team.
       2. Controlling access to personal information through access and identity
          management systems.
       3. Implementing information security, privacy and confidentiality related
          policies and processes.
       4. Regularly reviewing our security program and controls to protect your
          personal information appropriately.
 6. Access to Your Personal Information and Complaints Procedure
    1. Under the Privacy Act 1988 (Cth), you have certain rights to access the
       personal information we collect and hold about you.
    2. Information we hold about you can be accessed by logging into your
       account on the platform and checking the information in the My Account
       page. You should ensure the information, such as delivery address and
       email, is up to date and accurate. You can find more information about
       the information held in your account here.
    3. You may make a request to receive any additional information we may hold
       about you, and we will provide this information to you within a
       reasonable time. When requesting such access please identify the precise
       type/s of information requested. You may make a request by contacting our
       Help Centre.
    4. You may make a request to close your account and/or delete the personal
       information we hold about you by contacting us at privacy@catch.com.au.
       Catch will take reasonable steps to close your account and/or delete the
       personal information, if your account and/or personal information is no
       longer needed for any of the purposes set out in this policy, or as
       otherwise required by law.
    5. We take steps reasonable in the circumstances to ensure that the personal
       information that we collect, use and disclose is accurate, up to date and
       complete. Where an individual requests to correct information, we will
       take reasonable steps to correct the information, having regard to the
       purpose for which it is held. You may lodge a request to correct personal
       information in the manner outlined in clause 6.3 above.
    6. To make a complaint about a breach of the Australian Privacy Principles,
       which includes how we handle your personal information, you may contact
       our Help Centre. We will endeavour to respond to your complaint within a
       reasonable time after it is received. If you are not satisfied by our
       response, you may acquire further information regarding privacy from the
       Office of the Australian Information Commissioner.
    7. Please contact our team on 1300 551 996 or alternatively, via email on
       privacy@catch.com.au if you require any assistance.

 

Privacy Policy last updated on Jan 2024.

 

--------------------------------------------------------------------------------


PRIVACY COLLECTION STATEMENT

The personal information that we collect from you will include information you
provide us when you

 * Use our platform;
 * register or subscribe to our platform;
 * complete a transaction with us; and
 * contact us.



We may further collect personal information of individuals:

 * from our related companies in the Wesfarmers Group being Wesfarmers Limited
   and its subsidiary companies which includes but is not limited to Kmart,
   Target, Officeworks, Wesfarmers One Pass Pty Ltd (OnePass), and Bunnings
   (Related Companies); or
 * who are not customers of our business but whose personal information is given
   to us by those individuals via our website, including through customer
   service interactions, or in the course of a transaction.



All personal information will be collected by lawful and fair means and not in
an unreasonably intrusive way.

We will use your personal information for the purpose of conducting our business
as an online retailer, trader and service provider (including as a marketplace
for third party sellers to list and sell goods) including personalising your
experience on our platform and with our services, undertaking data analytics
(including with our Related Companies) to enable us to better understand your
requirements and preferences, and to provide offers that are of greater interest
or benefit to you, undertake and administer promotions, competitions, marketing
activities and direct marketing. For more information on why and how we collect
your personal information, please view our Privacy Policy.

We also generally share your personal information:

 * with our sister sites and Related Companies;
 * as required or authorised by law;
 * with third parties that provide services to us, or products or services
   directly or indirectly to you, as part of the use and functionality of our
   platform, including marketplace sellers you transact with, and third parties
   that provide our payment gateway, marketing, logistics and technology support
   services; and
 * otherwise in accordance with our Terms and Conditions of Use and Sale and our
   Privacy Policy.



This may include providing your information to third parties that are located
outside of Australia, including the USA, UK, Hong Kong, the Philippines and the
EU. Where we do so, we ensure that these parties treat your information with
strict confidentiality and have appropriate data protection arrangements.

In cases where personal information has been disclosed to any third party, we
will take appropriate steps to ensure your personal information is protected.

Catch's Privacy Policy provides you with information about how you may:

 * access your personal information held by Catch and change that information,
   and
 * complain about a breach of the Privacy Act 1988 (Cth) and how Catch will deal
   with such a complaint.



Catch's Privacy Collection Statement and Privacy Policy may change from time to
time. The latest versions will be available online at
https://www.catch.com.au/privacy

Catch.com.au Pty Ltd (ABN 22 149 779 939)

Privacy Collection Statement last updated in Dec 2023

 * ABOUT US

 * Who we are

 * Careers

 * Press

 * Sell on Catch

 * Community at Catch

 * Commercial

 * Affiliates

 * Kmart

 * Target

 * Ethical Sourcing

 * 

 * CONTACT & SUPPORT

 * Help Centre

 * Warranty

 * Delivery Information

 * Catch Collect

 * Online Safety

 * Zip Pay

 * Afterpay

 * LEGAL

 * Privacy Policy

 * Privacy Collection Statement

 * Terms & Conditions

 * OnePass Terms & Conditions

 * Review Policy & Guidelines

 * Whistleblower Protection Policy

 * Returns Policy

 * TOP BRANDS

 * Dyson

 * Birkenstock

 * ASICS

 * Apple

 * Nike

 * Adidas

 * Finish

 * Ravensburger

 * Lego

 * MAC

 * Tommy Hilfiger

 * Glasshouse Fragrances

 * Crocs

 * Havaianas

 * Kathmandu

 * Sketchers

 * Anko

 * POPULAR PAGES

 * Christmas Trees

 * Christmas Lights

 * Furniture

 * Flybuys & Catch

 * Target Australia

 * Groceries & Alcohol

 * Dog beds

 * Beauty & Makeup

 * Catch Stories - Guides and Hacks

 * Mobile Plans

 * Book Week 2023

 * Adults only Pages & Products

 * Mother's Day

ABOUT US



Who we are

Careers

Press

Sell on Catch

Community at Catch

Commercial

Affiliates

Kmart

Target

Ethical Sourcing



CONTACT & SUPPORT



Help Centre

Warranty

Delivery Information

Catch Collect

Online Safety

Zip Pay

Afterpay

LEGAL



Privacy Policy

Privacy Collection Statement

Terms & Conditions

OnePass Terms & Conditions

Review Policy & Guidelines

Whistleblower Protection Policy

Returns Policy

TOP BRANDS



Dyson

Birkenstock

ASICS

Apple

Nike

Adidas

Finish

Ravensburger

Lego

MAC

Tommy Hilfiger

Glasshouse Fragrances

Crocs

Havaianas

Kathmandu

Sketchers

Anko

POPULAR PAGES



Christmas Trees

Christmas Lights

Furniture

Flybuys & Catch

Target Australia

Groceries & Alcohol

Dog beds

Beauty & Makeup

Catch Stories - Guides and Hacks

Mobile Plans

Book Week 2023

Adults only Pages & Products

Mother's Day

STAY IN TOUCH

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Catch supports the Responsible Service of Alcohol. WARNING: Under the Liquor
Control Reform Act 1998 it is an offence: To supply alcohol to a person under
the age of 18 years (Penalty exceeds $17,000); For a person under the age of 18
years to purchase or receive liquor (Penalty exceeds $700). Catch.com.au Pty Ltd
Liquor Licence No. 36303309.

This appeal is operated by Catch.com.au Pty Ltd, registered fundraiser under the
Fundraising Act 1998 (Vic.) registration number FR0015518. All funds donated are
collected by Catch in Bentleigh East, Victoria and will be given to the
nominated fundraiser. You can contact us on 1300 222 824.

Registered Office: Level 14, Brookfield Place Tower 2, 123 St Georges Terrace,
Perth, Western Australia, 6000.

© Copyright 2006-2024 Catch.com.au Pty Ltd (ABN 22 149 779 939). All Rights
Reserved.