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Submission Tags: falconsandbox
Submission: On March 06 via api from US — Scanned from DE
Submission Tags: falconsandbox
Submission: On March 06 via api from US — Scanned from DE
Form analysis 6 forms found in the DOM
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Powered by Cookiebot * Consent * Details * [#IABV2SETTINGS#] * About THIS WEBSITE USES COOKIES We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Consent Selection Necessary Preferences Statistics Marketing Show details Necessary 10 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Cookiebot 1 Learn more about this provider CookieConsentStores the user's cookie consent state for the current domain Expiry: 442 monthsType: HTTP LinkedIn 2 Learn more about this provider li_gcStores the user's cookie consent state for the current domain Expiry: 180 daysType: HTTP bscookiePending Expiry: 1 yearType: HTTP Marketo 1 Learn more about this provider BIGipServer#Used to distribute traffic to the website on several servers in order to optimise response times. Expiry: SessionType: HTTP Vimeo 1 Learn more about this provider vuidCollects data on the user's visits to the website, such as which pages have been read. Expiry: 2 yearsType: HTTP YouTube 1 Learn more about this provider CONSENTUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. Expiry: 2 yearsType: HTTP app-ab25.marketo.com g2crowd.com player.vimeo.com 3 __cf_bm [x3]This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Expiry: 1 dayType: HTTP quiq.com 1 test_cookieUsed to check if the user's browser supports cookies. Expiry: 1 dayType: HTTP Preferences 1 Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. LinkedIn 1 Learn more about this provider lidcRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Expiry: 1 dayType: HTTP Statistics 14 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Google 5 Learn more about this provider collectUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Expiry: SessionType: Pixel _gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 2 yearsType: HTTP _ga_#Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. Expiry: 2 yearsType: HTTP _gatUsed by Google Analytics to throttle request rate Expiry: 1 dayType: HTTP _gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website. Expiry: 1 dayType: HTTP Hotjar 6 Learn more about this provider _hjAbsoluteSessionInProgressThis cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. Expiry: 1 dayType: HTTP _hjFirstSeenThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. Expiry: 1 dayType: HTTP _hjIncludedInPageviewSampleUsed to detect whether the user navigation and interactions are included in the website’s data analytics. Expiry: 1 dayType: HTTP _hjIncludedInSessionSample_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Expiry: 1 dayType: HTTP _hjSession_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Expiry: 1 dayType: HTTP _hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Expiry: 1 yearType: HTTP LinkedIn 2 Learn more about this provider AnalyticsSyncHistoryUsed in connection with data-synchronization with third-party analysis service. Expiry: 30 daysType: HTTP ln_orRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. Expiry: 1 dayType: HTTP cdn.leadmanagerfx.com 1 _gd#Pending Expiry: SessionType: HTTP Marketing 33 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Meta Platforms, Inc. 1 Learn more about this provider _fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Expiry: 3 monthsType: HTTP Cookiebot 1 Learn more about this provider ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML G2Crowd 1 Learn more about this provider _session_idStores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites. Expiry: 14 daysType: HTTP Google 4 Learn more about this provider IDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. Expiry: 1 yearType: HTTP _gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. Expiry: 3 monthsType: HTTP ads/ga-audiences [x2]Used to detect whether the user intends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer. Expiry: SessionType: Pixel LinkedIn 2 Learn more about this provider bcookieUsed by the social networking service, LinkedIn, for tracking the use of embedded services. Expiry: 1 yearType: HTTP UserMatchHistoryEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. Expiry: 30 daysType: HTTP Marketo 1 Learn more about this provider _mkto_trkContains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. Expiry: 2 yearsType: HTTP Microsoft 7 Learn more about this provider _uetsidUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: PersistentType: HTML _uetsid_expContains the expiry-date for the cookie with corresponding name. Expiry: PersistentType: HTML _uetvidUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: PersistentType: HTML _uetvid_expContains the expiry-date for the cookie with corresponding name. Expiry: PersistentType: HTML MUIDUsed widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. Expiry: 1 yearType: HTTP _uetsidCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: 1 dayType: HTTP _uetvidUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Expiry: 1 yearType: HTTP YouTube 15 Learn more about this provider LAST_RESULT_ENTRY_KEYPending Expiry: SessionType: HTTP LogsDatabaseV2:Vc757bff8||#LogsRequestsStorePending Expiry: PersistentType: IDB remote_sidNecessary for the implementation and functionality of YouTube video-content on the website. Expiry: SessionType: HTTP ServiceWorkerLogsDatabase#SWHealthLogPending Expiry: PersistentType: IDB TESTCOOKIESENABLEDPending Expiry: 1 dayType: HTTP VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with integrated YouTube videos. Expiry: 180 daysType: HTTP YSCRegisters a unique ID to keep statistics of what videos from YouTube the user has seen. Expiry: SessionType: HTTP YtIdbMeta#databasesPending Expiry: PersistentType: IDB yt-remote-cast-availableStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-cast-installedStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-connected-devicesStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML yt-remote-device-idStores the user's video player preferences using embedded YouTube video Expiry: PersistentType: HTML yt-remote-fast-check-periodStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-session-appStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML yt-remote-session-nameStores the user's video player preferences using embedded YouTube video Expiry: SessionType: HTML quiq.com 1 pagead/landingCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. Expiry: SessionType: Pixel Unclassified 18 Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. Cookiebot 4 Learn more about this provider afl_wc_utm_cookie_expiryPending Expiry: 3 monthsType: HTTP afl_wc_utm_mainPending Expiry: 3 monthsType: HTTP afl_wc_utm_sess_landingPending Expiry: 3 monthsType: HTTP afl_wc_utm_sess_visitPending Expiry: 3 monthsType: HTTP Google 2 Learn more about this provider pagead/1p-user-list/858340137/ [x2]Pending Expiry: SessionType: Pixel agent.marketingcloudfx.com 4 __fxPending Expiry: PersistentType: HTML __fxPending Expiry: 10 yearsType: HTTP fx_uuidPending Expiry: SessionType: HTTP km_#Pending Expiry: SessionType: HTTP cdn.leadmanagerfx.com 2 fx_infoPending Expiry: 7 daysType: HTTP fx_referrerPending Expiry: 7 daysType: HTTP support.quiq-api.com 6 quiq-admin-mode-enabled_centricientPending Expiry: PersistentType: HTML quiq-cb-manager-centricient-3f3c6ace-5812-4ae6-afba-800b1c8407daPending Expiry: PersistentType: HTML quiq-conversation-starter-current-contact-point_centricient_default-pagePending Expiry: PersistentType: HTML quiq-eventStream-centricient_3f3c6ace-5812-4ae6-afba-800b1c8407daPending Expiry: PersistentType: HTML quiq-lastActive-centricient_3f3c6ace-5812-4ae6-afba-800b1c8407daPending Expiry: PersistentType: HTML quiq-visitedActions-centricient_3f3c6ace-5812-4ae6-afba-800b1c8407daPending Expiry: PersistentType: HTML Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#] List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#] Cookie declaration last updated on 03.03.23 by Cookiebot [#IABV2_TITLE#] [#IABV2_BODY_INTRO#] [#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#] [#IABV2_BODY_PREFERENCE_INTRO#] [#IABV2_LABEL_PURPOSES#] [#IABV2_BODY_PURPOSES_INTRO#] [#IABV2_BODY_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_BODY_FEATURES_INTRO#] [#IABV2_BODY_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PARTNERS_INTRO#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information Deny Manage Preferences Customize OK Powered by Cookiebot by Usercentrics Skip to content * Why Quiq? * Conversational AI Platform * Resources * Request a Demo Why Quiq? * Breakthrough Technology * Conversational AI Engine Dive into the AI that powers solutions for your business. * Bot Design Studio Discover why the world’s biggest brands trust our signature bot design. * Conversational Design and Tuning Explore our thoughtful approach to design and agile iterations. * Next-Generation Contact Center Transform your contact center from a business cost to a business driver. * Best-in-Class Solutions * Conversational Care Get an overview of how Quiq solves common customer service issues. * Conversational Commerce See how you can use Quiq to increase revenue. * Customer Success Obsession * Customer Stories Gain insight into how our customers deliver amazing business results. * Industries * Retail and E-commerce * Travel and Hospitality Have more questions about why Quiq is best? Let’s talk Conversational AI Platform * Integrations * Salesforce * Microsoft * Zendesk * Oracle * Shopify * Features * Convert Calls to Text Give customers the option to text you vs. waiting on hold. * Enterprise-Grade Security See why our SOC-2 certification is just the beginning. * Outbound Messaging Move the revenue needle with two-way outbound messaging. * Payments Boost revenue with secure payments by text messaging. * Quiq Compose NEW Elevate your customer conversations with AI-assisted agent software. * * Quiq Insights NEW Track and analyze bot performance to gain valuable insights. * Rich Messaging Enable rich multimedia to ramp up results. * Surveys Understand how your customers feel in the moment with in-context surveys. * Translation Communicate with customers in their native or preferred languages. * Channels * SMS/Text * Web Chat * Apple Messages for Business * Facebook Messenger * Instagram * WhatsApp * Twitter Direct Messages * Google Business Messaging * RCS Business Messaging Learn more about the Quiq platform. Get in touch Resources * Support * Customer Knowledge Base * Developer Knowledge Base * PR & Media * Press & Media * Learn * Events From our annual Quiq Connect conference to appearances and more. * Guides and Reports E-books, whitepapers, and other value-packed reading material. * Videos Watch on-demand webinars, product demos, and more. * ROI Calculator Model the potential impact of partnering with Quiq for your business. BLOG Delve into research, how-tos, trends, and tips on all things messaging. Learn more Searching for more? Reach out to our team. Contact us Request a Demo HAPPIER CUSTOMERS FOR EVERY ENTERPRISE. Quiq’s world-class Conversational AI Platform helps CX and service teams like yours reduce costs and improve customer satisfaction. Let’s talk WHO SUCCEEDS WITH US? WHY PARTNER WITH QUIQ? LOWER COSTS. Leverage our AI-powered digital platform to resolve 80% of inbound inquiries, while increasing agent productivity and retention. Learn more BE A CX HERO. Introduce Quiq conversations to raise metrics your business cares about—like NPS and CSAT. Reduce customer churn and acquisition costs at the same time. See customer stories RESULTS, GUARANTEED. We guarantee a 20% reduction in call volume with Quiq conversations. If you’re curious about potential savings, explore our ROI calculator. Explore ROI QUIQ CONVERSATIONS BUILD STRONGER CUSTOMER RELATIONSHIPS—HERE’S HOW. CONVERSATIONAL AI AUTOMATICALLY RESOLVE 80% OF YOUR CUSTOMER INQUIRIES. Quiq’s conversational AI proactively engages with customers based on who they are, where they are, and what they are trying to do—all before involving an agent. Coupled with a robust set of conversational AI insight tools—including NLP training and labeling—you’ll find Quiq conversations get smarter all the time. More importantly, they drive resolution rates up to an average of 80%, and cost per interaction down. AI EFFICIENCY MORE EFFICIENT AGENTS. What if your customer service could be a business driver instead of a business cost? With Quiq’s conversational AI-driven efficiencies, it will be. Through bots trained on your data with NLP and NLU, you’ll be able to resolve most inquiries without involving a human. That means your agents can serve more customers at a higher CSAT, focusing on higher-value interactions. Don’t forget: happier customers mean happier agents, too. FRICTIONLESS SEAMLESS FOR AGENTS AND CUSTOMERS ALIKE. A great customer experience feels consistent and is easy—no matter where the experience happens. From texting and web chat to social media, Quiq conversations are frictionless—for customers and agents. On the agent side, all conversations come through one simple interface, regardless of channel. And customers will come to trust you to provide stand-out service that meets their communication preferences (all while saving you costs). SEEN ENOUGH TO KEEP THE CONVERSATION GOING? Great! Let's talk. ASYNCHRONOUS HELP 6-8 CUSTOMERS AT ONE TIME. Asynchronous (or “async”) conversations aren’t time-bound. For example, when a friend texts you, you may reply right away or hours later. And you can text multiple people at one time. Compare that with a phone call, which has a defined start and end. You can only have one at a time. This is the power of async for your business: agents gain context to better meet customer needs and can serve 6-8 simultaneously. BUILT TO SCALE ENTERPRISE-GRADE BY DESIGN. Quiq was built from the ground up specifically for enterprise organizations. Of course that means we’re SOC-2 compliant, but we go far beyond compliance. As an engineer-founded company, we are rigorous about data center security, testing, and encryption. DON’T JUST TAKE OUR WORD FOR IT. Hear from our customers and read their stories. 75% CSAT rate on their Quiq-powered experience 35% increase in sales Blue Nile used AI messaging and a handoff to human Diamond Experts when NLP conversational AI identified sales intents. Discover exactly how Blue Nile achieved dazzling business results through a conversational AI chatbot powered by Quiq. Read their story → * * * * Breakthrough Technology * Bot Design Studio * Conversational AI Engine * Conversational Design and Tuning * Next-Generation Contact Center * Integrations * Microsoft * Oracle * Salesforce * Shopify * Zendesk * Features * Convert Calls to Text * Enterprise-Grade Security * Outbound Messaging * Payments * Quiq Compose * Quiq Insights * Rich Messaging * Surveys * Translation * Channels * Apple Messages for Business * Facebook Messenger * Google Business Messaging * Instagram * RCS Business Messaging * SMS/Text * Twitter Direct Messages * Web Chat * WhatsApp * Resources * Blog * Customer Help Center * Customer Login * Developer Knowledge Base * Events * Guides & Reports * ROI Calculator * Videos * Competitor Comparison * Quiq vs. LivePerson * Company * About Us * Careers * Contact Us * Partners * PR & Media * Get Quiq * Request a Demo * Privacy Policy * Terms of Service * Responsible Disclosure © Copyright 2023 Quiq. All Rights Reserved.