www.pega.com Open in urlscan Pro
151.101.114.133 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://email.em.pega.com/c/eJydU0uz2iAY_TW6i0OAQLJwEZNYnVHjXK1t7yaDgJHevAbw2v77QrS93XTTGYbvfTgcEjEPqSBnNFXzMMZJiBIIZhQjhG...
Effective URL:
https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=Dig...
Submission: On November 30 via api (November 30th 2020, 3:24:19 am UTC) from US

Summary HTTP 133 Redirects Links 26 Behaviour Indicators

Summary

This website contacted 44 IPs in 7 countries across 33 domains to perform 133 HTTP transactions. The main IP is 151.101.114.133, located in Frankfurt am Main, Germany and belongs to FASTLY, US. The main domain is www.pega.com.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 23rd 2019. Valid for: 2 years.

This is the only time www.pega.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	44.239.34.224 44.239.34.224	16509 (AMAZON-02) (AMAZON-02)
2	198.22.153.103 198.22.153.103	33058 (PEGASYSTEMS) (PEGASYSTEMS)
55	151.101.114.133 151.101.114.133	54113 (FASTLY) (FASTLY)
1	2a00:1450:400... 2a00:1450:4001:818::2008	15169 (GOOGLE) (GOOGLE)
1	151.139.237.219 151.139.237.219	33438 (HIGHWINDS2) (HIGHWINDS2)
1	2a00:1450:400... 2a00:1450:4001:806::200e	15169 (GOOGLE) (GOOGLE)
1 2	216.58.210.6 216.58.210.6	15169 (GOOGLE) (GOOGLE)
1	13.224.93.54 13.224.93.54	16509 (AMAZON-02) (AMAZON-02)
1	2600:9000:206... 2600:9000:206f:f600:16:cfb1:a0c0:93a1	16509 (AMAZON-02) (AMAZON-02)
2	3.232.173.218 3.232.173.218	14618 (AMAZON-AES) (AMAZON-AES)
2	2a03:2880:f01... 2a03:2880:f01c:8012:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
1	13.224.93.112 13.224.93.112	16509 (AMAZON-02) (AMAZON-02)
2	54.209.92.191 54.209.92.191	14618 (AMAZON-AES) (AMAZON-AES)
2	2a02:26f0:6c0... 2a02:26f0:6c00:296::25ea	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a00:1450:400... 2a00:1450:4001:806::2008	15169 (GOOGLE) (GOOGLE)
2	99.86.7.40 99.86.7.40	16509 (AMAZON-02) (AMAZON-02)
7	2a00:1450:400... 2a00:1450:4001:824::200e	15169 (GOOGLE) (GOOGLE)
3	13.224.198.94 13.224.198.94	16509 (AMAZON-02) (AMAZON-02)
1	13.224.93.45 13.224.93.45	16509 (AMAZON-02) (AMAZON-02)
2 2	54.72.203.0 54.72.203.0	16509 (AMAZON-02) (AMAZON-02)
1 2	13.224.93.33 13.224.93.33	16509 (AMAZON-02) (AMAZON-02)
2	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2a00:1288:f03... 2a00:1288:f03d:1fa::4000	10310 (YAHOO-1) (YAHOO-1)
1	23.111.9.64 23.111.9.64	33438 (HIGHWINDS2) (HIGHWINDS2)
2	2a03:2880:f11... 2a03:2880:f11c:8183:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
1	2.18.234.122 2.18.234.122	16625 (AKAMAI-AS) (AKAMAI-AS)
1 2	2a05:f500:10:... 2a05:f500:10:101::b93f:9105	14413 (LINKEDIN) (LINKEDIN)
1 1	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2a00:1450:400... 2a00:1450:400c:c0c::9c	15169 (GOOGLE) (GOOGLE)
2	3.225.33.120 3.225.33.120	14618 (AMAZON-AES) (AMAZON-AES)
1	2a00:1450:400... 2a00:1450:4001:81a::2004	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:817::2003	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:820::200a	15169 (GOOGLE) (GOOGLE)
1	212.82.100.181 212.82.100.181	34010 (YAHOO-IRD) (YAHOO-IRD)
1	2a00:1450:400... 2a00:1450:4001:819::2003	15169 (GOOGLE) (GOOGLE)
2	2a00:1450:400... 2a00:1450:4001:814::2003	15169 (GOOGLE) (GOOGLE)
2	13.224.90.110 13.224.90.110	16509 (AMAZON-02) (AMAZON-02)
1	2a04:4e42:1b:... 2a04:4e42:1b::729	54113 (FASTLY) (FASTLY)
5	35.244.232.184 35.244.232.184	15169 (GOOGLE) (GOOGLE)
1	65.9.99.50 65.9.99.50	16509 (AMAZON-02) (AMAZON-02)
3	2a04:4e42:1b:... 2a04:4e42:1b::539	54113 (FASTLY) (FASTLY)
1	151.101.114.110 151.101.114.110	54113 (FASTLY) (FASTLY)
1	54.72.218.64 54.72.218.64	16509 (AMAZON-02) (AMAZON-02)
1	162.247.243.146 162.247.243.146	23467 (NEWRELIC-...) (NEWRELIC-AS-1)
2	2.16.186.8 2.16.186.8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	2.18.233.201 2.18.233.201	16625 (AKAMAI-AS) (AKAMAI-AS)
133	44

1 44.239.34.224 (Boardman, United States) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-44-239-34-224.us-west-2.compute.amazonaws.com

email.em.pega.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 198.22.153.103 (United States)

ASN33058 (PEGASYSTEMS, US)

lmms.pega.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

55 151.101.114.133 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

www.pega.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:818::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.139.237.219 (Dallas, United States)

ASN33438 (HIGHWINDS2, US)

cdn.getsmartcontent.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:806::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 216.58.210.6 (Mountain View, United States) 1 redirects

ASN15169 (GOOGLE, US)
PTR: fra16s07-in-f6.1e100.net

8017703.fls.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.93.54 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-93-54.zrh50.r.cloudfront.net

consent.truste.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:206f:f600:16:cfb1:a0c0:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.c212.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.232.173.218 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-232-173-218.compute-1.amazonaws.com

s.getsmartcontent.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f01c:8012:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.93.112 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-93-112.zrh50.r.cloudfront.net

scripts.demandbase.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.209.92.191 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-209-92-191.compute-1.amazonaws.com

ml314.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:26f0:6c00:296::25ea (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:806::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 99.86.7.40 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-7-40.fra6.r.cloudfront.net

js.idio.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:824::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 13.224.198.94 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-198-94.fra2.r.cloudfront.net

consent.trustarc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.224.93.45 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-93-45.zrh50.r.cloudfront.net

api.company-target.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.72.203.0 (Dublin, Ireland) 2 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-54-72-203-0.eu-west-1.compute.amazonaws.com

match.prod.bidr.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.224.93.33 (Seattle, United States) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: server-13-224-93-33.zrh50.r.cloudfront.net

segments.company-target.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1288:f03d:1fa::4000 (United Kingdom)

ASN10310 (YAHOO-1, US)

s.yimg.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.111.9.64 (Phoenix, United States)

ASN33438 (HIGHWINDS2, US)

scout-cdn.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f11c:8183:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.18.234.122 (Ascension Island)

ASN16625 (AKAMAI-AS, US)
PTR: a2-18-234-122.deploy.static.akamaitechnologies.com

players.brightcove.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a05:f500:10:101::b93f:9105 (Ireland) 1 redirects

ASN14413 (LINKEDIN, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2620:1ec:21::14 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c0c::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.225.33.120 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-225-33-120.compute-1.amazonaws.com

scout.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:81a::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:817::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:820::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 212.82.100.181 (Switzerland)

ASN34010 (YAHOO-IRD, GB)
PTR: spdc.pbp.vip.ir2.yahoo.com

sp.analytics.yahoo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:819::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:814::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.224.90.110 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-90-110.zrh50.r.cloudfront.net

edge.api.brightcove.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a04:4e42:1b::729 (Ascension Island)

ASN54113 (FASTLY, US)

vjs.zencdn.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 35.244.232.184 (Mountain View, United States)

ASN15169 (GOOGLE, US)
PTR: 184.232.244.35.bc.googleusercontent.com

metrics.brightcove.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.99.50 (Seattle, United States)

ASN16509 (AMAZON-02, US)

cf-images.us-east-1.prod.boltdns.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a04:4e42:1b::539 (Ascension Island)

ASN54113 (FASTLY, US)

manifest.prod.boltdns.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.72.218.64 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-72-218-64.eu-west-1.compute.amazonaws.com

c212.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 162.247.243.146 (San Francisco, United States)

ASN23467 (NEWRELIC-AS-1, US)

bam-cell.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2.16.186.8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
PTR: a2-16-186-8.deploy.static.akamaitechnologies.com

bcbolt446c5271-a.akamaihd.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2.18.233.201 (Ascension Island)

ASN16625 (AKAMAI-AS, US)
PTR: a2-18-233-201.deploy.static.akamaitechnologies.com

pixel.mathtag.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
58	pega.com 1 redirects email.em.pega.com lmms.pega.com www.pega.com	925 KB
8	google-analytics.com www.google-analytics.com	55 KB
7	brightcove.com edge.api.brightcove.com metrics.brightcove.com	5 KB
4	boltdns.net cf-images.us-east-1.prod.boltdns.net manifest.prod.boltdns.net	233 KB
3	gstatic.com fonts.gstatic.com	24 KB
3	linkedin.com 2 redirects px.ads.linkedin.com www.linkedin.com	3 KB
3	salesloft.com scout-cdn.salesloft.com scout.salesloft.com	4 KB
3	company-target.com 1 redirects api.company-target.com segments.company-target.com	2 KB
3	trustarc.com consent.trustarc.com	28 KB
3	doubleclick.net 1 redirects 8017703.fls.doubleclick.net stats.g.doubleclick.net	1019 B
3	getsmartcontent.com cdn.getsmartcontent.com s.getsmartcontent.com	59 KB
2	mathtag.com pixel.mathtag.com	2 KB
2	akamaihd.net bcbolt446c5271-a.akamaihd.net	875 KB
2	facebook.com www.facebook.com	304 B
2	yimg.com s.yimg.com	7 KB
2	bing.com bat.bing.com	9 KB
2	bidr.io 2 redirects match.prod.bidr.io	1019 B
2	idio.co js.idio.co	752 B
2	licdn.com snap.licdn.com	3 KB
2	ml314.com ml314.com	13 KB
2	facebook.net connect.facebook.net	92 KB
2	c212.net cdn.c212.net c212.net	2 KB
2	googletagmanager.com www.googletagmanager.com	74 KB
1	nr-data.net bam-cell.nr-data.net	647 B
1	newrelic.com js-agent.newrelic.com	11 KB
1	zencdn.net vjs.zencdn.net	7 KB
1	yahoo.com sp.analytics.yahoo.com	935 B
1	googleapis.com fonts.googleapis.com	739 B
1	google.de www.google.de	107 B
1	google.com www.google.com	107 B
1	brightcove.net players.brightcove.net	206 KB
1	demandbase.com scripts.demandbase.com	16 KB
1	truste.com consent.truste.com	5 KB
133	33

	Domain	Requested by
55	www.pega.com	www.pega.com
8	www.google-analytics.com	www.pega.com www.google-analytics.com
5	metrics.brightcove.com	www.pega.com
3	manifest.prod.boltdns.net	www.pega.com
3	fonts.gstatic.com	fonts.googleapis.com
3	consent.trustarc.com	consent.truste.com www.pega.com
2	pixel.mathtag.com	c212.net
2	bcbolt446c5271-a.akamaihd.net	www.pega.com
2	edge.api.brightcove.com	www.pega.com
2	scout.salesloft.com	www.pega.com
2	px.ads.linkedin.com	1 redirects www.pega.com
2	www.facebook.com	www.pega.com connect.facebook.net
2	s.yimg.com	lmms.pega.com www.pega.com
2	bat.bing.com	www.googletagmanager.com www.pega.com
2	segments.company-target.com	1 redirects www.pega.com
2	match.prod.bidr.io	2 redirects
2	js.idio.co	www.pega.com
2	snap.licdn.com	www.pega.com snap.licdn.com
2	ml314.com	www.pega.com ml314.com
2	connect.facebook.net	www.pega.com connect.facebook.net
2	s.getsmartcontent.com	cdn.getsmartcontent.com
2	8017703.fls.doubleclick.net	1 redirects www.googletagmanager.com
2	www.googletagmanager.com	www.pega.com
2	lmms.pega.com
1	bam-cell.nr-data.net	js-agent.newrelic.com
1	c212.net	cdn.c212.net
1	js-agent.newrelic.com	www.pega.com
1	cf-images.us-east-1.prod.boltdns.net	www.pega.com
1	vjs.zencdn.net	players.brightcove.net
1	sp.analytics.yahoo.com	s.yimg.com
1	fonts.googleapis.com	www.pega.com
1	www.google.de	www.pega.com
1	www.google.com	www.pega.com
1	stats.g.doubleclick.net	www.pega.com
1	www.linkedin.com	1 redirects
1	players.brightcove.net	www.pega.com
1	scout-cdn.salesloft.com	lmms.pega.com
1	api.company-target.com	www.pega.com
1	scripts.demandbase.com	www.pega.com
1	cdn.c212.net	www.pega.com
1	consent.truste.com	www.pega.com
1	cdn.getsmartcontent.com	www.pega.com
1	email.em.pega.com	1 redirects
133	43

This site contains links to these domains. Also see Links.

Domain
academy.pega.com
community.pega.com
design.pega.com
my.pega.com
collaborate.pega.com
www.google.com
www.mozilla.org
www.microsoft.com
www.facebook.com
twitter.com
www.linkedin.com
www.youtube.com

Subject Issuer	Validity	Valid
*.pega.com Go Daddy Secure Certificate Authority - G2	`2019-04-05` - `2021-04-05`	2 years	crt.sh
www.pega.com Go Daddy Secure Certificate Authority - G2	`2019-01-23` - `2021-01-23`	2 years	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-11-03` - `2021-01-26`	3 months	crt.sh
*.getsmartcontent.com Go Daddy Secure Certificate Authority - G2	`2020-10-20` - `2021-11-21`	a year	crt.sh
*.doubleclick.net GTS CA 1O1	`2020-11-03` - `2021-01-26`	3 months	crt.sh
*.truste.com Go Daddy Secure Certificate Authority - G2	`2018-01-26` - `2021-03-06`	3 years	crt.sh
*.c212.net DigiCert SHA2 High Assurance Server CA	`2019-11-19` - `2022-01-05`	2 years	crt.sh
bound360.com Amazon	`2020-06-21` - `2021-07-21`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2020-11-02` - `2021-01-30`	3 months	crt.sh
tag.demandbase.com Go Daddy Secure Certificate Authority - G2	`2020-10-14` - `2021-11-15`	a year	crt.sh
*.ml314.com Amazon	`2020-02-17` - `2021-03-17`	a year	crt.sh
*.licdn.com DigiCert SHA2 Secure Server CA	`2019-04-01` - `2021-05-07`	2 years	crt.sh
idio.co Let's Encrypt Authority X3	`2020-10-21` - `2021-01-19`	3 months	crt.sh
*.trustarc.com Go Daddy Secure Certificate Authority - G2	`2020-05-21` - `2022-07-17`	2 years	crt.sh
api.demandbase.com Go Daddy Secure Certificate Authority - G2	`2020-10-09` - `2021-10-28`	a year	crt.sh
*.company-target.com Go Daddy Secure Certificate Authority - G2	`2019-06-19` - `2021-08-18`	2 years	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2020-10-27` - `2021-04-27`	6 months	crt.sh
*.yahoo.com DigiCert SHA2 High Assurance Server CA	`2020-11-15` - `2020-12-29`	a month	crt.sh
salesloft.com Sectigo RSA Domain Validation Secure Server CA	`2020-10-01` - `2021-03-23`	6 months	crt.sh
players.brightcove.net DigiCert SHA2 Secure Server CA	`2020-09-03` - `2021-10-03`	a year	crt.sh
px.ads.linkedin.com DigiCert SHA2 Secure Server CA	`2020-08-05` - `2021-02-05`	6 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2020-11-03` - `2021-01-26`	3 months	crt.sh
www.google.com GTS CA 1O1	`2020-11-03` - `2021-01-26`	3 months	crt.sh
www.google.de GTS CA 1O1	`2020-11-03` - `2021-01-26`	3 months	crt.sh
upload.video.google.com GTS CA 1O1	`2020-11-03` - `2021-01-26`	3 months	crt.sh
*.analytics.yahoo.com DigiCert SHA2 High Assurance Server CA	`2020-08-01` - `2021-01-28`	6 months	crt.sh
*.gstatic.com GTS CA 1O1	`2020-11-03` - `2021-01-26`	3 months	crt.sh
osff.map.fastly.net GlobalSign CloudSSL CA - SHA256 - G3	`2020-10-27` - `2020-12-18`	2 months	crt.sh
*.api.brightcove.com Amazon	`2020-10-08` - `2021-11-07`	a year	crt.sh
metrics.brightcove.com GTS CA 1D2	`2020-10-03` - `2021-01-01`	3 months	crt.sh
*.prod.boltdns.net Amazon	`2019-12-19` - `2021-01-19`	a year	crt.sh
brightcove.com GlobalSign CloudSSL CA - SHA256 - G3	`2020-09-28` - `2021-04-20`	7 months	crt.sh
f4.shared.global.fastly.net GlobalSign CloudSSL CA - SHA256 - G3	`2020-10-23` - `2021-05-07`	6 months	crt.sh
*.nr-data.net DigiCert SHA2 Secure Server CA	`2020-02-05` - `2022-02-08`	2 years	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2020-07-15` - `2021-09-13`	a year	crt.sh
pixel.mathtag.com DigiCert SHA2 Secure Server CA	`2020-04-15` - `2021-07-15`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Frame ID: 736FFDE0C0BD27B23590EBCCE5AA95C8
Requests: 133 HTTP requests in this frame

Frame: https://8017703.fls.doubleclick.net/activityi;dc_pre=CIbNj9aoqe0CFT7AuwgdbfsNBw;src=8017703;type=conve0;cat=submi0;ord=1023378698257;gtm=2odb41;auiddc=795135014.1606706644;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017
Frame ID: 7DE5D4F52FA9E1EAC163E88CF9C85994
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://email.em.pega.com/c/eJydU0uz2iAY_TW6i0OAQLJwEZNYnVHjXK1t7yaDgJHevAbw2v77QrS93XTTGYbvfTgcEjEPqS... HTTP 302
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a... Page URL
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a... Page URL
https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-40858... Page URL

Page Statistics

133
Requests

94 %
HTTPS

43 %
IPv6

33
Domains

43
Subdomains

44
IPs

7
Countries

2661 kB
Transfer

6622 kB
Size

22
Cookies

26 Outgoing links

These are links going to different origins than the main page.

URL: https://academy.pega.com/
Title: Training

Search URL Search Domain Scan URL

URL: https://community.pega.com/support
Title: Support

Search URL Search Domain Scan URL

URL: https://community.pega.com/knowledgebase
Title: Knowledgebase

Search URL Search Domain Scan URL

URL: https://design.pega.com/
Title: Product Design

Search URL Search Domain Scan URL

URL: https://my.pega.com/
Title: MyPega

Search URL Search Domain Scan URL

URL: https://community.pega.com/success-stories
Title: Developer Success Stories

Search URL Search Domain Scan URL

URL: https://collaborate.pega.com/
Title: Collaboration Center

Search URL Search Domain Scan URL

URL: https://community.pega.com/marketplace
Title: Pega Marketplace

Search URL Search Domain Scan URL

URL: https://academy.pega.com/authorized-training-partners
Title: Authorized Training Partners

Search URL Search Domain Scan URL

URL: https://academy.pega.com/certifications
Title: Certifications

Search URL Search Domain Scan URL

URL: https://academy.pega.com/search
Title: Learning Library

Search URL Search Domain Scan URL

URL: https://community.pega.com/training/university-academic-program
Title: University Academic Program

Search URL Search Domain Scan URL

URL: https://community.pega.com/
Title: Support & Community

Search URL Search Domain Scan URL

URL: https://www.google.com/chrome
Title: Google Chrome

Search URL Search Domain Scan URL

URL: https://www.mozilla.org/firefox
Title: Mozilla Firefox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/edge
Title: Microsoft Edge

Search URL Search Domain Scan URL

URL: https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service&src=sdkpreparse
Title: Facebook

Search URL Search Domain Scan URL

URL: https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service&text=An+insider%27s+perspective+on+digital+customer+service&via=pega
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/shareArticle?url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service&title=An+insider%27s+perspective+on+digital+customer+service
Title: LinkedIn

Search URL Search Domain Scan URL

URL: https://www.facebook.com/sharer/sharer.php?u=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&src=sdkpreparse
Title: Facebook

Search URL Search Domain Scan URL

URL: https://twitter.com/intent/tweet?url=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&text=An%20insider%27s%20perspective%20on%20digital%20customer%20service&via=pega
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/shareArticle?url=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&title=An%20insider%27s%20perspective%20on%20digital%20customer%20service
Title: LinkedIn

Search URL Search Domain Scan URL

URL: https://twitter.com/pega
Title: Follow Us On Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/pegasystems
Title: Follow Us On Facebook

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/165426
Title: Connect with us on LinkedIn

Search URL Search Domain Scan URL

URL: https://www.youtube.com/user/Pegasystems
Title: Check us out on YouTube

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://email.em.pega.com/c/eJydU0uz2iAY_TW6i0OAQLJwEZNYnVHjXK1t7yaDgJHevAbw2v77QrS93XTTGYbvfTgcEjEPqSBnNFXzMMZJiBIIZhQjhGYhAYTQCFCCaDTB4L1pW2PYoEUn8PQ6p7EQ8CwAh4lAgmCABcNhzCWOGKIATZv51drBTFA6gUu3_PxskDWb8b59xg7NefuX1fG4P0j9rrh08Wa7PThTtEw1zmaN4m8TtLT9m-wmKBfnOGQ85gnkGCeIxlJAyc4UcgIoYngCiZZCacltddONm3gQgZGnEnkybrvf73-xcQnVGVVfrRkDLU1_01yaPyUhtQkGtw0OV73LQKhaWdYE_GZs30odmN8XiNBy_WOdeycPMIijGGIUEwApcBEhHpOUYzl_gBw168yl1y2zqu--KHvNDlWefa52izQCYVUcSFVswzjEKBmnb7atHgxHmIdiz3zrLn9rx7x8SPgscNYOTNXdWCq6mtWylZ31h3z09J11ubEFgryosqLapcEudef7prjYBh88Es-qytZVefQojnF2yL9mp3VelG5sRM3K3VML5wWUJAkIqXujzGWRL9DFoL3JNW-3m0VqX0T5uj6zn3DFl6fwFRwv-ztdfacebnFqCN98GqJv6YjpgEqPc2GNcVqQUfh_ye5E_y_Jp3p-Vk0za6R0f4KxrBNMC__l_AJ0-fl- HTTP 302
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439 Page URL
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true Page URL
https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0

http://email.em.pega.com/c/eJydU0uz2iAY_TW6i0OAQLJwEZNYnVHjXK1t7yaDgJHevAbw2v77QrS93XTTGYbvfTgcEjEPqSBnNFXzMMZJiBIIZhQjhGYhAYTQCFCCaDTB4L1pW2PYoEUn8PQ6p7EQ8CwAh4lAgmCABcNhzCWOGKIATZv51drBTFA6gUu3_PxskDWb8b59xg7NefuX1fG4P0j9rrh08Wa7PThTtEw1zmaN4m8TtLT9m-wmKBfnOGQ85gnkGCeIxlJAyc4UcgIoYngCiZZCacltddONm3gQgZGnEnkybrvf73-xcQnVGVVfrRkDLU1_01yaPyUhtQkGtw0OV73LQKhaWdYE_GZs30odmN8XiNBy_WOdeycPMIijGGIUEwApcBEhHpOUYzl_gBw168yl1y2zqu--KHvNDlWefa52izQCYVUcSFVswzjEKBmnb7atHgxHmIdiz3zrLn9rx7x8SPgscNYOTNXdWCq6mtWylZ31h3z09J11ubEFgryosqLapcEudef7prjYBh88Es-qytZVefQojnF2yL9mp3VelG5sRM3K3VML5wWUJAkIqXujzGWRL9DFoL3JNW-3m0VqX0T5uj6zn3DFl6fwFRwv-ztdfacebnFqCN98GqJv6YjpgEqPc2GNcVqQUfh_ye5E_y_Jp3p-Vk0za6R0f4KxrBNMC__l_AJ0-fl- HTTP 302
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439

Request Chain 10

https://8017703.fls.doubleclick.net/activityi;src=8017703;type=conve0;cat=submi0;ord=1023378698257;gtm=2odb41;auiddc=795135014.1606706644;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017 HTTP 302
https://8017703.fls.doubleclick.net/activityi;dc_pre=CIbNj9aoqe0CFT7AuwgdbfsNBw;src=8017703;type=conve0;cat=submi0;ord=1023378698257;gtm=2odb41;auiddc=795135014.1606706644;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017

Request Chain 69

https://match.prod.bidr.io/cookie-sync/demandbase HTTP 303
https://match.prod.bidr.io/cookie-sync/demandbase?_bee_ppp=1 HTTP 303
https://segments.company-target.com/log?vendor=choca&user_id=AARTjk6_iMwAAA-M28LfVQ HTTP 303
https://segments.company-target.com/validateCookie?vendor=choca&user_id=AARTjk6_iMwAAA-M28LfVQ&verifyHash=a07ee698f972c1bb5c1f9e4c619dddf91a3549e9

Request Chain 76

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&time=1606706644766 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D8375%26url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DBOTActivity%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26time%3D1606706644766%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&time=1606706644766&liSync=true

133 HTTP transactions
2 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200

Cookie set Click Show response
lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/
Redirect Chain

http://email.em.pega.com/c/eJydU0uz2iAY_TW6i0OAQLJwEZNYnVHjXK1t7yaDgJHevAbw2v77QrS93XTTGYbvfTgcEjEPqSBnNFXzMMZJiBIIZhQjhGYhAYTQCFCCaDTB4L1pW2PYoEUn8PQ6p7EQ8CwAh4lAgmCABcNhzCWOGKIATZv51drBTFA6gUu3_P...
https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-cus...

11 KB
4 KB

603ms
138ms

Document
text/html

198.22.153.103
PEGASYSTEMS

General

Check archive.org

Show headers Download Go to

Full URL: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 198.22.153.103 , United States, ASN33058 (PEGASYSTEMS, US),
Reverse DNS
Software: /
Resource Hash: 16c477b407fd33d61878cba8e5b9038088d8200242c18f4e908dbe5b095362fa

Request headers

Host: lmms.pega.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Sec-Fetch-Dest: document
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Set-Cookie: JSESSIONID=9509A7EF5724FE6B50127578AE65BB37; Path=/lmmsprd; Secure; HttpOnly BIGipServerlmms_prd_https_pool=2671552704.21283.0000; path=/; Httponly; Secure
SET-COOKIE
Cache-Control: no-cache
Pragma: no-cache
Expires: Thu, 01 Dec 1994 16:00:00 GMT
Content-Type: text/html;charset=UTF-8
Content-Length: 3999
Date: Mon, 30 Nov 2020 03:24:03 GMT
Keep-Alive: timeout=60
Connection: keep-alive
Accept-Ranges: none
Vary: Accept-Encoding
Content-Encoding: gzip

Redirect headers

Content-Type: text/html; charset=utf-8
Date: Mon, 30 Nov 2020 03:24:02 GMT
Location: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439
Server: nginx
Content-Length: 1489
Connection: keep-alive

GET
H/1.1 200 Cookie set Click Show response
lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/ 1 KB
1 KB 133ms
133ms Document
text/html 198.22.153.103
PEGASYSTEMS

General

Check archive.org

Show headers Download Go to

Full URL: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 198.22.153.103 , United States, ASN33058 (PEGASYSTEMS, US),
Reverse DNS
Software: /
Resource Hash: 0a1d7c5a43cbecd2378e3f36bce45ca45dbfcabdda99fb705f5e0a7b1d9afe64

Request headers

Host: lmms.pega.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: same-origin
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: document
Referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Cookie: JSESSIONID=9509A7EF5724FE6B50127578AE65BB37; BIGipServerlmms_prd_https_pool=2671552704.21283.0000; DR=true; AT=V2ViZHJpdmVy
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439

Response headers

Set-Cookie: JSESSIONID=0449918A991D1ED4FBDDF8FD6DC204FF; Path=/lmmsprd; Secure; HttpOnly
SET-COOKIE: MKTID=C-%09%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D; expires=Tue, 30 Nov 2021 03:24:03 GMT+00:00; path=/;domain=.pega.com CONID=CON-7699017; expires=Tue, 30 Nov 2021 03:24:03 GMT+00:00; path=/;domain=.pega.com
Cache-Control: no-cache
Pragma: no-cache
Expires: Thu, 01 Dec 1994 16:00:00 GMT
Content-Type: text/html;charset=UTF-8
Content-Length: 760
Date: Mon, 30 Nov 2020 03:24:03 GMT
Keep-Alive: timeout=60
Connection: keep-alive
Accept-Ranges: none
Vary: Accept-Encoding
Content-Encoding: gzip

GET
H2 200 Primary Request insiders-perspective-digital-customer-service Show response
www.pega.com/insights/resources/ 281 KB
48 KB 181ms
126ms Document
text/html 151.101.114.133
FASTLY

General

Check archive.org

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Full URL

https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

d83fee7d12d42c172686c34ac2a61451e2d5237835cb7396c795da8bcc1ed131

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: www.pega.com
:scheme: https
:path: /insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: same-site
sec-fetch-mode: navigate
sec-fetch-dest: document
referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true
accept-encoding: gzip, deflate, br
accept-language: en-US
cookie: MKTID=C-%09%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D; CONID=CON-7699017
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&DoubleRedirect=true

Response headers

content-type: text/html; charset=UTF-8
x-drupal-dynamic-cache: MISS
link: <https://www.pega.com/digital-customer-service>; rel="canonical" <https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service>; rel="alternate"; hreflang="en" <https://www.pega.com/de/insights/resources/insiders-perspective-digital-customer-service>; rel="alternate"; hreflang="de" <https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service>; rel="revision"
x-ua-compatible: IE=edge
content-language: en
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
expires: Sun, 19 Nov 1978 05:00:00 GMT
last-modified: Mon, 30 Nov 2020 03:20:42 GMT
etag: "1606706442"
strict-transport-security: max-age=31536000; includeSubDomains
x-xss-protection: 1; mode=block
content-encoding: gzip
x-request-id: 2b56d65321ae3d31e5bf1d1e533f84b3b8891a130868dee7e078be50ff1f844c
x-ah-environment: prod
cache-control: no-store, no-cache, must-revalidate, max-age=0
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
accept-ranges: bytes
date: Mon, 30 Nov 2020 03:24:03 GMT
age: 199
x-served-by: cache-dca17746-DCA, cache-hhn4043-HHN
x-cache: HIT, MISS, MISS
x-cache-hits: 1, 0, 0
x-timer: S1606706644.588764,VS0,VE102
vary: Cookie,Accept-Encoding
content-length: 48609

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 96 KB
38 KB 14ms
14ms Script
application/javascript 2a00:1450:4001:818::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=DC-8017703

Requested by

Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:818::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

5a20623fc459002f573a3b7388a2a3b3356d79a13070fd1cdf128b1be04a48f6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 38716
x-xss-protection: 0
last-modified: Mon, 30 Nov 2020 03:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Mon, 30 Nov 2020 03:24:03 GMT

GET
H/1.1 200
OK WNBZ2TH0.js Show response
cdn.getsmartcontent.com/ 220 KB
56 KB 93ms
33ms Script
application/javascript 151.139.237.219
HIGHWINDS2

General

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Full URL: https://cdn.getsmartcontent.com/WNBZ2TH0.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.139.237.219 Dallas, United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software: NetDNA-cache/2.2 /
Resource Hash: fff1707eca08314f50d0cfc63cdc0c3a8c8516c50a625f647c9c6afa11174395

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:03 GMT
Content-Encoding: gzip
ETag: W/"591b5add3827417cab8541bfef89b555"
Last-Modified: Sun, 29 Nov 2020 21:59:15 GMT
Server: NetDNA-cache/2.2
x-amz-request-id: 3JBJ7PEQEN2TCJDG
x-amz-server-side-encryption: AES256
Transfer-Encoding: chunked
X-Cache: HIT
Content-Type: application/javascript
Cache-Control: public, max-age=900
x-amz-replication-status: COMPLETED
Connection: keep-alive
x-amz-version-id: l5ogCBQ9mVxigPB57c67lEMrnoLhtV8B
x-amz-id-2: +k5mSxzcQWhUKbrehvJA9+aPPghROI2R5S0gOECCotsI3M3xFu0VxnevAO9Py2aOvWlQcmoRuhU=

GET
H2 200 google_tag.script.js Show response
www.pega.com/sites/default/files/google_tag/gtm_tnl9mk7/ 348 B
504 B 28ms
25ms Script
application/javascript 151.101.114.133
FASTLY

General

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Show headers Download Go to

Full URL

https://www.pega.com/sites/default/files/google_tag/gtm_tnl9mk7/google_tag.script.js?qk0bmc

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

1c6bf10e4ed6c16cd66f2f3a1ef1d31c1d722e49f9c6c07745959a5e6e2c0a65

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 978645
x-cache: HIT, HIT, HIT
x-cache-hits: 17, 1, 1
x-ah-environment: prod
content-length: 280
x-request-id: 57107c10a903ca487371edfa08889f30d86bf7bcac12a93c7e312a6103138774
x-served-by: cache-dca17722-DCA, cache-hhn4043-HHN
last-modified: Wed, 18 Nov 2020 19:33:02 GMT
x-timer: S1606706644.877129,VS0,VE1
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Wed, 02 Dec 2020 19:33:17 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 46 KB
18 KB 8ms
5ms Script
text/javascript 2a00:1450:4001:806::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/analytics.js

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:806::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

e441c3e2771625ba05630ab464275136a82c99650ee2145ca5aa9853bedeb01b

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Fri, 23 Oct 2020 03:00:57 GMT
server: Golfe2
age: 5682
date: Mon, 30 Nov 2020 01:49:21 GMT
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 18817
expires: Mon, 30 Nov 2020 03:49:21 GMT

GET
H2 200 css_Ofa5wOwYCcmQlWpqHhaD-z4UKudkqjL8JT1jyQzz-lM.css
www.pega.com/sites/default/files/css/ 10 KB
3 KB 25ms
24ms Stylesheet
text/css 151.101.114.133
FASTLY

General

Check archive.org

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Full URL

https://www.pega.com/sites/default/files/css/css_Ofa5wOwYCcmQlWpqHhaD-z4UKudkqjL8JT1jyQzz-lM.css

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

39f6b9c0ec1809c990956a6a1e1683fb3e142ae764aa32fc253d63c90cf3fa53

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 283291
x-cache: HIT, HIT, HIT
x-cache-hits: 1, 1, 1
x-ah-environment: prod
content-length: 2605
x-request-id: 680f5fa1c6ac6951e55391b5c47d14bbdfd4c4ae3da3ada258c46aa33640367c
x-served-by: cache-dca17768-DCA, cache-hhn4043-HHN
last-modified: Thu, 22 Oct 2020 19:15:33 GMT
x-timer: S1606706644.729779,VS0,VE1
vary: Accept-Encoding
content-type: text/css
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Thu, 10 Dec 2020 20:42:31 GMT

GET
H2 200 css_N0sbToMdKR8IT8kMK5Qg9i1lmrX4A9eC_HZNHV1U_m8.css
www.pega.com/sites/default/files/css/ 750 KB
77 KB 26ms
25ms Stylesheet
text/css 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/sites/default/files/css/css_N0sbToMdKR8IT8kMK5Qg9i1lmrX4A9eC_HZNHV1U_m8.css

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

374b1b4e831d291f084fc90c2b9420f62d659ab5f803d782fc764d1d5d54fe6f

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 1163222
x-cache: HIT, HIT, HIT
x-cache-hits: 11, 9, 1
x-ah-environment: prod
content-length: 78417
x-request-id: 313434d6a7283d76fec1441965dcb0674f8409d8a184ba9d74e76c1db698d0d3
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GET
H2 200 js_AmfRUbIcDpqvHvKczbRvZ4rRW3SmCSp7n7FCmGjgeDo.js Show response
www.pega.com/sites/default/files/js/ 1 KB
1 KB 24ms
24ms Script
text/javascript 151.101.114.133
FASTLY

General

Check archive.org

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Full URL

https://www.pega.com/sites/default/files/js/js_AmfRUbIcDpqvHvKczbRvZ4rRW3SmCSp7n7FCmGjgeDo.js

Requested by

Protocol

Security

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Server

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Reverse DNS

Software

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Response headers

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GET
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4 KB 26ms
24ms Image
image/svg+xml 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/themes/custom/pegawww_theme/images/pega-logo.svg

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

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Response headers

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GET
H3-Q050

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8017703.fls.doubleclick.net/ Frame 7DE5
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0
0

73ms
41ms

Document
text/html

216.58.210.6
GOOGLE

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Show headers Download Go to

Full URL

https://8017703.fls.doubleclick.net/activityi;dc_pre=CIbNj9aoqe0CFT7AuwgdbfsNBw;src=8017703;type=conve0;cat=submi0;ord=1023378698257;gtm=2odb41;auiddc=795135014.1606706644;~oref=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017?

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Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

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Software

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Resource Hash

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Response headers

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Redirect headers

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GET
H2 200 notice Show response
consent.truste.com/ 11 KB
5 KB 91ms
51ms Script
text/javascript 13.224.93.54
AMAZON-02

General

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Show headers Download Go to

Full URL

https://consent.truste.com/notice?domain=pegasystems.com&c=teconsent&text=true&language=en&js=nj&noticeType=bb

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.93.54 Seattle, United States, ASN16509 (AMAZON-02, US),

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Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
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expires: Mon, 30 Nov 2020 03:24:02 GMT

GET
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www.pega.com/sites/default/files/js/ 99 KB
34 KB 25ms
24ms Script
text/javascript 151.101.114.133
FASTLY

General

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Show headers Download Go to

Full URL

https://www.pega.com/sites/default/files/js/js_M9wJCS0X8WPGIlBkMq2dwsCgaZngeqWX1JoImBd3auk.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
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expires: Wed, 02 Dec 2020 19:33:03 GMT

GET
H2 200 bolt-global.js Show response
www.pega.com/bolt/public/en/ 488 KB
114 KB 27ms
26ms Script
application/javascript 151.101.114.133
FASTLY

General

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Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
content-encoding: gzip
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age: 978653
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cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Wed, 02 Dec 2020 19:33:10 GMT

GET
H2 200 js_cZmJsjwM7aqENPaxEKCW4bbrD3kjVcBMsIDmRqmPBsk.js Show response
www.pega.com/sites/default/files/js/ 157 KB
38 KB 25ms
25ms Script
text/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/sites/default/files/js/js_cZmJsjwM7aqENPaxEKCW4bbrD3kjVcBMsIDmRqmPBsk.js

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
content-encoding: gzip
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accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Wed, 02 Dec 2020 19:35:22 GMT

GET
H2 200 c.min.js Show response
cdn.c212.net/ 747 B
1 KB 29ms
5ms Script
application/javascript 2600:9000:206f:f600:16:cfb1:a0c0:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.c212.net/c.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Sun, 29 Nov 2020 21:37:56 GMT
via: 1.1 4874e0c922f34c928345f4c183ea11b4.cloudfront.net (CloudFront)
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server: AmazonS3
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GET
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www.pega.com/sites/default/files/js/ 122 B
443 B 26ms
24ms Script
text/javascript 151.101.114.133
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https://www.pega.com/sites/default/files/js/js_8ubX5LjrXvjAtF4mFuASs8Ze_RrR_ZDO84oCkyWMWQY.js

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Security

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Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

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Response headers

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GET
H2 200 modal.js Show response
www.pega.com/modules/shared/pega_bolt/features/pega_bolt_modal/js/ 7 KB
2 KB 27ms
25ms Script
application/javascript 151.101.114.133
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https://www.pega.com/modules/shared/pega_bolt/features/pega_bolt_modal/js/modal.js?qk0bmc

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TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

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Software

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Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
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backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Wed, 02 Dec 2020 19:33:09 GMT

GET
H2 200 serving Show response
s.getsmartcontent.com/ 1 KB
2 KB 427ms
161ms Script
application/javascript 3.232.173.218
AMAZON-AES

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Full URL: https://s.getsmartcontent.com/serving?tm=1606706644&rv=d0506507-64a9-4523-81dd-e4c6087a4ed0&i=qv4pozpuv6nfd0wlt6l43hbjfk32p2pi&loc=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&w=WNBZ2TH0&c=CSBV3D16&v=1606706644.1606706644.1606706644.1&s=qv4pozpuv6nfd0wlt6l43hbjfk32p2pi.1606706644&d=1600%2C1200&ab=&r=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&m.eg=&lvc=&lvcr=&k=MKTID%3DC-%09%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D%7CCONID%3DCON-7699017%7C&x.conid=CON-7699017&dl=%7B%7D
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date: Mon, 30 Nov 2020 03:24:04 GMT
cache-control: max-age=0, must-revalidate, no-cache=Set-Cookie, private
expires: Wed, 19 Apr 2000 11:43:00 GMT
server: nginx
content-type: application/javascript

GET
H2 200 opensans-regular.woff2
www.pega.com/bolt/public/en/fonts/ 41 KB
41 KB 26ms
24ms Font
text/plain 151.101.114.133
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https://www.pega.com/bolt/public/en/fonts/opensans-regular.woff2

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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GET
H2 200 opensans-italic.woff2
www.pega.com/bolt/public/en/fonts/ 39 KB
39 KB 39ms
38ms Font
text/plain 151.101.114.133
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https://www.pega.com/bolt/public/en/fonts/opensans-italic.woff2

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Response headers

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GET
H2 200 opensans-semibold.woff2
www.pega.com/bolt/public/en/fonts/ 42 KB
43 KB 39ms
38ms Font
text/plain 151.101.114.133
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https://www.pega.com/bolt/public/en/fonts/opensans-semibold.woff2

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
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GET
H2 200 opensans-semibolditalic.woff2
www.pega.com/bolt/public/en/fonts/ 40 KB
40 KB 33ms
31ms Font
text/plain 151.101.114.133
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Full URL

https://www.pega.com/bolt/public/en/fonts/opensans-semibolditalic.woff2

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Software

Resource Hash

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GET
H2 200 opensans-extrabold.woff2
www.pega.com/bolt/public/en/fonts/ 42 KB
42 KB 32ms
31ms Font
text/plain 151.101.114.133
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https://www.pega.com/bolt/public/en/fonts/opensans-extrabold.woff2

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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
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expires: Mon, 30 Nov 2020 16:11:28 GMT

GET
H2 200 opensans-extrabolditalic.woff2
www.pega.com/bolt/public/en/fonts/ 38 KB
39 KB 29ms
28ms Font
text/plain 151.101.114.133
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Full URL

https://www.pega.com/bolt/public/en/fonts/opensans-extrabolditalic.woff2

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
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expires: Mon, 30 Nov 2020 16:11:26 GMT

GET
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23 KB 7ms
6ms Script
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FACEBOOK

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https://connect.facebook.net/en_US/fbevents.js

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Host: www.pega.com
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Response headers

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GET
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scripts.demandbase.com/ 58 KB
16 KB 116ms
23ms Script
application/javascript 13.224.93.112
AMAZON-02

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Full URL: https://scripts.demandbase.com/azNnJar1.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/sites/default/files/js/js_AmfRUbIcDpqvHvKczbRvZ4rRW3SmCSp7n7FCmGjgeDo.js
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Response headers

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Referer
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Response headers

Content-Type: image/gif

GET
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ml314.com/ 26 KB
12 KB 477ms
120ms Script
application/javascript 54.209.92.191
AMAZON-AES

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Full URL: https://ml314.com/tag.aspx?3010
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Response headers

Date: Mon, 30 Nov 2020 03:24:03 GMT
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Server: Microsoft-IIS/10.0
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H/1.1 200
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761 B 20ms
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Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
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Request headers

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Response headers

Date: Mon, 30 Nov 2020 03:24:03 GMT
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X-CDN: AKAM
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Content-Type: application/x-javascript;charset=utf-8
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www.pega.com/modules/custom/pega_lang_selection/assets/ 3 KB
3 KB 24ms
24ms Image
image/svg+xml 151.101.114.133
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Full URL

https://www.pega.com/modules/custom/pega_lang_selection/assets/util-ellipsis-gear.svg

Requested by

Host: www.pega.com
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Protocol

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Server

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Reverse DNS

Software

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Response headers

date: Mon, 30 Nov 2020 03:24:03 GMT
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GET
H3-Q050 200 gtm.js Show response
www.googletagmanager.com/ 99 KB
37 KB 43ms
29ms Script
application/javascript 2a00:1450:4001:806::2008
GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-TNL9MK7

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Host: www.pega.com
URL: https://www.pega.com/sites/default/files/google_tag/gtm_tnl9mk7/google_tag.script.js?qk0bmc

Protocol

H3-Q050

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QUIC, , AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
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expires: Mon, 30 Nov 2020 03:24:04 GMT

POST
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531 B 580ms
578ms XHR
application/json 151.101.114.133
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Full URL: https://www.pega.com/lmmsprd/PRRestService/LMMSServices/marketing/CapturePageVisit
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
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Request headers

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Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
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GET
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js.idio.co/ 16 B
381 B 80ms
24ms Script
application/javascript 99.86.7.40
AMAZON-02

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Full URL: https://js.idio.co/208.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/sites/default/files/js/js_cZmJsjwM7aqENPaxEKCW4bbrD3kjVcBMsIDmRqmPBsk.js
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Request headers

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Response headers

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GET
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36 KB 67ms
54ms Script
application/javascript 2a00:1450:4001:824::200e
GOOGLE

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Full URL

https://www.google-analytics.com/gtm/js?id=GTM-NBRQFHK&cid=139461757.1606706644&aip=true

Requested by

Host: www.google-analytics.com
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Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Request headers

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Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: br
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expires: Mon, 30 Nov 2020 03:24:04 GMT

GET
H2 200 721014168025944 Show response
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69 KB 7ms
7ms Script
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FACEBOOK

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Full URL

https://connect.facebook.net/signals/config/721014168025944?v=2.9.29&r=stable

Requested by

Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js

Protocol

Security

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Request headers

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Response headers

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cache-control: public, max-age=1200
x-content-id: 768238341
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
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www.pega.com/bolt/public/en/ 19 KB
6 KB 25ms
24ms Script
application/javascript 151.101.114.133
FASTLY

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Full URL

https://www.pega.com/bolt/public/en/bolt-accordion~bolt-animate~bolt-card-replacement~bolt-chip~bolt-code-snippet~bolt-copy-to-clipboard~394787df-bundle-a017d5576b1f4edd7aef.js

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Host: www.pega.com
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Full URL

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Protocol

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TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
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GET
H2 200 bolt-chip-bundle-ebb6916f88dc08b13a7b.js Show response
www.pega.com/bolt/public/en/ 17 KB
5 KB 26ms
26ms Script
application/javascript 151.101.114.133
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General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-chip-bundle-ebb6916f88dc08b13a7b.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
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age: 321227
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expires: Thu, 10 Dec 2020 10:10:16 GMT

GET
H2 200 vendors~bolt-copy-to-clipboard-bundle-790eb01f48ee08cc5949.js Show response
www.pega.com/bolt/public/en/ 11 KB
4 KB 27ms
24ms Script
application/javascript 151.101.114.133
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General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/vendors~bolt-copy-to-clipboard-bundle-790eb01f48ee08cc5949.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
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expires: Mon, 30 Nov 2020 04:27:31 GMT

GET
H2 200 bolt-copy-to-clipboard-bundle-c4b6bdbcac937cdbded0.js Show response
www.pega.com/bolt/public/en/ 18 KB
5 KB 29ms
24ms Script
application/javascript 151.101.114.133
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General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-copy-to-clipboard-bundle-c4b6bdbcac937cdbded0.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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content-encoding: gzip
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age: 50946
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expires: Sun, 29 Nov 2020 13:14:55 GMT

GET
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www.pega.com/bolt/public/en/ 2 KB
1 KB 29ms
24ms Script
application/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-form-bundle-93de7545f2092c615447.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
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age: 47533
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expires: Sun, 13 Dec 2020 14:11:50 GMT

GET
H2 200 vendors~bolt-icon-bundle-34817f5e8e71512309fa.js Show response
www.pega.com/bolt/public/en/ 30 KB
7 KB 30ms
24ms Script
application/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/vendors~bolt-icon-bundle-34817f5e8e71512309fa.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
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age: 52165
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expires: Sun, 13 Dec 2020 12:54:39 GMT

GET
H2 200 bolt-icon-bundle-691b1d48d4d0317e2f5c.js Show response
www.pega.com/bolt/public/en/ 167 KB
34 KB 31ms
25ms Script
application/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-icon-bundle-691b1d48d4d0317e2f5c.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
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expires: Mon, 30 Nov 2020 16:11:35 GMT

GET
H2 200 vendors~bolt-image-bundle-d2bb69516721d967bf4d.js Show response
www.pega.com/bolt/public/en/ 16 KB
6 KB 29ms
24ms Script
application/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/vendors~bolt-image-bundle-d2bb69516721d967bf4d.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
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vary: Accept-Encoding
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accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Thu, 10 Dec 2020 13:33:56 GMT

GET
H2 200 bolt-image-bundle-7aed4c038cb0ab4bb2bf.js Show response
www.pega.com/bolt/public/en/ 29 KB
10 KB 31ms
25ms Script
application/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-image-bundle-7aed4c038cb0ab4bb2bf.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
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vary: Accept-Encoding
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backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Mon, 30 Nov 2020 16:11:35 GMT

GET
H2 200 bolt-link-bundle-7fa31b65cf8dbdff8b1e.js Show response
www.pega.com/bolt/public/en/ 36 KB
8 KB 31ms
26ms Script
application/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-link-bundle-7fa31b65cf8dbdff8b1e.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 1163552
x-cache: HIT, HIT, HIT
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vary: Accept-Encoding
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accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Mon, 30 Nov 2020 16:11:31 GMT

GET
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www.pega.com/bolt/public/en/ 247 KB
25 KB 31ms
26ms Script
application/javascript 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL

https://www.pega.com/bolt/public/en/bolt-list-bundle-b49ff2ddf2eaf00fc3e7.js

Requested by

Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-global.js?qk0bmc

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Full URL

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Full URL

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Full URL

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Show headers Download Go to

Full URL

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Full URL

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Response headers

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Check archive.org

Show headers Download Go to

Full URL

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Show headers Download Go to

Full URL

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Full URL

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Full URL

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Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:04 GMT
Content-Encoding: gzip
Last-Modified: Thu, 03 Sep 2020 20:29:41 GMT
X-CDN: AKAM
Vary: Accept-Encoding
Content-Type: application/x-javascript;charset=utf-8
Cache-Control: max-age=32823
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 1576

GET
H2 200 v1.7-94 Show response
consent.trustarc.com/asset/notice.js/v/ 69 KB
22 KB 114ms
57ms Script
text/javascript 13.224.198.94
AMAZON-02

General

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Full URL: https://consent.trustarc.com/asset/notice.js/v/v1.7-94
Requested by: Host: consent.truste.com
URL: https://consent.truste.com/notice?domain=pegasystems.com&c=teconsent&text=true&language=en&js=nj&noticeType=bb
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.198.94 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-198-94.fra2.r.cloudfront.net
Software: nginx /
Resource Hash: ba2f43de6effc43306142bf8548add9dc58c814e4c526c7b39f5bf37083049c9

Request headers

Origin: https://www.pega.com
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: public
date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
last-modified: Tue, 17 Nov 2020 03:11:37 GMT
server: nginx
x-amz-cf-pop: FRA2-C1
vary: Accept-Encoding
x-cache: Miss from cloudfront
content-type: text/javascript
access-control-allow-origin: *
cache-control: max-age=2592000
x-amz-cf-id: Ogk3daZX_q6mAXPgaqSns47teTSeRrSoni7bF6IJfMqOkCroJGvaYQ==
via: 1.1 7a18a0a1d9929dae345690b88b08dd5e.cloudfront.net (CloudFront)
expires: Wed, 30 Dec 2020 03:24:04 GMT

GET
H2 200 ip.json Show response
api.company-target.com/api/v2/ 429 B
935 B 129ms
89ms XHR
application/json 13.224.93.45
AMAZON-02

General

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Full URL: https://api.company-target.com/api/v2/ip.json?referrer=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&page=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&page_title=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&src=tag&key=d5cd9c324a3cd5230944611c089db45d2e2060cd
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.93.45 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-93-45.zrh50.r.cloudfront.net
Software: nginx /
Resource Hash: c23ebf2c0ec8e37a6a0a179720c9763bf4e1f0ed993fe7d0ad41d4d9774fe957

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
identification-source: CENTRAL
vary: Accept-Encoding, Origin
x-amz-cf-pop: ZRH50-C1
x-cache: Miss from cloudfront
request-id: 832f0d5e-c410-46bf-99ca-db087ee3ad05
content-encoding: gzip
pragma: no-cache
access-control-allow-origin: https://www.pega.com
server: nginx
access-control-max-age: 7200
access-control-allow-methods: GET, POST, OPTIONS
content-type: application/json;charset=utf-8
via: 1.1 5e318b3ea3fa81a8c20898c2f8c40e7c.cloudfront.net (CloudFront)
access-control-expose-headers
cache-control: no-cache, no-store, max-age=0, must-revalidate
access-control-allow-credentials: true
api-version: v2
access-control-allow-headers: DNT,X-Mx-ReqToken,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
x-amz-cf-id: Dt6KQxMwAN6xX-Uw9fq_b8ypmlEQ_6BU4U585EC4CuOs3CxTnwehZQ==
expires: Sun, 29 Nov 2020 03:24:04 GMT

GET
H/1.1

200
OK

validateCookie
segments.company-target.com/
Redirect Chain

https://match.prod.bidr.io/cookie-sync/demandbase
https://match.prod.bidr.io/cookie-sync/demandbase?_bee_ppp=1
https://segments.company-target.com/log?vendor=choca&user_id=AARTjk6_iMwAAA-M28LfVQ
https://segments.company-target.com/validateCookie?vendor=choca&user_id=AARTjk6_iMwAAA-M28LfVQ&verifyHash=a07ee698f972c1bb5c1f9e4c619dddf91a3549e9

26 B
409 B

199ms
199ms

Image
image/gif

13.224.93.33
AMAZON-02

General

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Full URL: https://segments.company-target.com/validateCookie?vendor=choca&user_id=AARTjk6_iMwAAA-M28LfVQ&verifyHash=a07ee698f972c1bb5c1f9e4c619dddf91a3549e9
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.93.33 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-93-33.zrh50.r.cloudfront.net
Software: /
Resource Hash: 3b7b8a4b411ddf8db9bacc2f3aabf406f8e4c0c087829b336ca331c40adfdff1

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
Via: 1.1 e6b325a976b10aa826ec63757afbdedb.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: ZRH50-C1
Vary: Origin
X-Cache: Miss from cloudfront
Content-Type: image/gif
Transfer-Encoding: chunked
Connection: keep-alive
trace-id: 81ebbb6483e22e25
X-Amz-Cf-Id: 38ZqcSCvADkgRsTzLcoyZb9lvz1RDoJM9oollpEfjLEwr-GPWddYSA==

Redirect headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
Via: 1.1 e6b325a976b10aa826ec63757afbdedb.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: ZRH50-C1
Vary: Origin
X-Cache: Miss from cloudfront
Location: /validateCookie?vendor=choca&user_id=AARTjk6_iMwAAA-M28LfVQ&verifyHash=a07ee698f972c1bb5c1f9e4c619dddf91a3549e9
Connection: keep-alive
trace-id: acca8900b90ddbf2
Content-Length: 0
X-Amz-Cf-Id: G8YruNI9CjiK9Cf3HDkOkfjQBQ5ZPX36hzMTtW2koPFKby22vXGoSw==

GET
H2 200 bat.js Show response
bat.bing.com/ 27 KB
9 KB 46ms
30ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL: https://bat.bing.com/bat.js
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-TNL9MK7
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: 4dd6c09ddcb0e53a6290cc1df35224856073ba5f89d4134bd7c69e4fd9c6f515

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
last-modified: Tue, 20 Oct 2020 22:19:32 GMT
x-msedge-ref: Ref A: FC37E4E00A0849168EBEC6C59553E6CE Ref B: FRAEDGE1406 Ref C: 2020-11-30T03:24:04Z
etag: "0b27f152fa7d61:0"
vary: Accept-Encoding
content-type: application/javascript
access-control-allow-origin: *
cache-control: private,max-age=1800
accept-ranges: bytes
content-length: 8454

GET
H2 200 ytc.js Show response
s.yimg.com/wi/ 15 KB
6 KB 60ms
20ms Script
application/javascript 2a00:1288:f03d:1fa::4000
YAHOO-1

General

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Show headers Download Go to

Full URL

https://s.yimg.com/wi/ytc.js

Requested by

Host: lmms.pega.com
URL: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1288:f03d:1fa::4000 , United Kingdom, ASN10310 (YAHOO-1, US),

Reverse DNS

Software

ATS /

Resource Hash

63896532a7015ab5b7288359c02124980a5075e9267f0ba3fbfc7c3f5038b478

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

ats-carp-promotion: 1
date: Mon, 30 Nov 2020 03:00:12 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 1433
x-amz-server-side-encryption: AES256
vary: Origin, Accept-Encoding
content-length: 5581
x-amz-id-2: wr+CPKKLMIARlT4ZxfIMIOC3Q0Ma0S//QlpNUR4qCiiaW61mu/E93vyv0wMzHmIIFYjJULprBIY=
referrer-policy: no-referrer-when-downgrade
x-amz-expiration: expiry-date="Sat, 30 Oct 2021 00:00:00 GMT", rule-id="oath-standard-lifecycle"
last-modified: Thu, 24 Sep 2020 23:08:16 GMT
server: ATS
etag: "49db10c8315384e8dad2e92a6841ed81-df"
expect-ct: max-age=31536000, report-uri="http://csp.yahoo.com/beacon/csp?src=yahoocom-expect-ct-report-only"
strict-transport-security: max-age=15552000
x-amz-request-id: 5F600567938B3C1D
x-xss-protection: 1; mode=block
cache-control: public,max-age=3600
x-amz-version-id: swANRqp_TdPZf97XDKuCKoVnrp7c.h.0
accept-ranges: bytes
content-type: application/javascript

GET
H2 200 sl.js Show response
scout-cdn.salesloft.com/ 6 KB
3 KB 90ms
29ms Script
application/javascript 23.111.9.64
HIGHWINDS2

General

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Full URL: https://scout-cdn.salesloft.com/sl.js
Requested by: Host: lmms.pega.com
URL: https://lmms.pega.com/lmmsprd/PRHTTPService/LMMS/Email/Click?token=db81ac8c92c449378ed2eab72c6073a4&redirect_url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DLMMS%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&CID=%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D&OD=false&IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 23.111.9.64 Phoenix, United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software: NetDNA-cache/2.2 /
Resource Hash: a959317813b70f3a91aceafa835bee05b1cf81ca27f7d2b7acbaed4a9c7a8762

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
last-modified: Mon, 27 Apr 2020 18:38:20 GMT
server: NetDNA-cache/2.2
x-amz-request-id: 6EEE05367B9ADC07
etag: W/"f39a9ee69f7c11a788f004f2b71ace38"
x-cache: HIT
content-type: application/javascript
x-amz-id-2: bPKft6i7470XICcqjnYERSWPTT+9deo6DVHpaIfuWlEPleqzndzYKg91R7Cw09tkVR4jL39eJP8=

GET
H2 200 /
www.facebook.com/tr/ 44 B
258 B 6ms
6ms Image
image/gif 2a03:2880:f11c:8183:face:b00c:0:25de
FACEBOOK

General

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Full URL

https://www.facebook.com/tr/?id=721014168025944&ev=PageView&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&rl=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&if=false&ts=1606706644396&sw=1600&sh=1200&v=2.9.29&r=stable&ec=0&o=30&fbp=fb.1.1606706644393.351187523&it=1606706644110&coo=false&rqm=GET

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f11c:8183:face:b00c:0:25de , Ireland, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

proxygen-bolt /

Resource Hash

10d8d42d73a02ddb877101e72fbfa15a0ec820224d97cedee4cf92d571be5caa

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
last-modified: Fri, 21 Dec 2012 00:00:01 GMT
server: proxygen-bolt
strict-transport-security: max-age=31536000; includeSubDomains
content-type: image/gif
cache-control: no-cache, must-revalidate, max-age=0
alt-svc: h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length: 44
expires: Mon, 30 Nov 2020 03:24:04 GMT

GET
H/1.1 200
OK index.min.js Show response
players.brightcove.net/1900410236/r1CAdLzTW_default/ 752 KB
206 KB 196ms
129ms Script
application/javascript 2.18.234.122
AKAMAI-AS

General

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Full URL: https://players.brightcove.net/1900410236/r1CAdLzTW_default/index.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/bolt/public/en/bolt-video-bundle-5eeecd09a6f042f5cc85.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2.18.234.122 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a2-18-234-122.deploy.static.akamaitechnologies.com
Software: AmazonS3 /
Resource Hash: 9e54e720aebfd400ec801b3e03a5c1a8d574138c065d7d92653617ee623b0f35

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-version-id: 3cOpudUnrA0XsPgbQPxl6Wes8_orVRoa
Content-Encoding: gzip
ETag: "ea7f978a3d61a1ca9803812ff88b4f58"
x-amz-request-id: 91893AF8DC98A0E4
x-amz-replication-status: COMPLETED
Connection: keep-alive
Content-Length: 209723
x-amz-id-2: jgiLQCKry4VPPdN7Dh0rMp+sa4ZGp0YFBFiCP3NLk/tQr83cm5xwDC4WJiza7cqMqbKHMhVJYF8=
X-BCOV-Response-Mode: 1
X-Served-By: cache-dca17721-DCA
Last-Modified: Tue, 25 Aug 2020 15:54:55 GMT
Server: AmazonS3
X-Timer: S1599203722.026801,VS0,VE1
Date: Mon, 30 Nov 2020 03:24:04 GMT
Vary: Accept-Encoding
Content-Type: application/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=300
Accept-Ranges: bytes
X-Cache-Hits: 1

POST
H3-Q050 200 collect Show response
www.google-analytics.com/j/ 4 B
167 B 13ms
12ms XHR
text/plain 2a00:1450:4001:824::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j87&aip=1&a=2075556577&t=pageview&_s=1&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&dr=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&ul=en-us&de=UTF-8&dt=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=aGBACEADRAAAAC~&jid=1913802983&gjid=736180273&cid=139461757.1606706644&tid=UA-369184-1&_gid=53357795.1606706644&_r=1&_slc=1&cd18=ff4a9789-4e37-406e-badb-817b03c3c9f7&cd19=1606706643712&cd49=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&z=207131824

Requested by

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:04 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2

200

collect
px.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDig...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D8375%26url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsi...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDig...

0
80 B

132ms
131ms

Image
application/javascript

2a05:f500:10:101::b93f:9105
LINKEDIN

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&time=1606706644766&liSync=true
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a05:f500:10:101::b93f:9105 , Ireland, ASN14413 (LINKEDIN, US),
Reverse DNS
Software: Play /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
server: Play
linkedin-action: 1
x-li-fabric: prod-lva1
x-li-proto: http/2
x-li-pop: prod-efr5
content-type: application/javascript
content-length: 0
x-li-uuid: KksQXi4rTBaA24nQ4ioAAA==

Redirect headers

content-security-policy: default-src *; connect-src 'self' https://media-src.linkedin.com/media/ www.linkedin.com s.c.lnkd.licdn.com m.c.lnkd.licdn.com s.c.exp1.licdn.com s.c.exp2.licdn.com m.c.exp1.licdn.com m.c.exp2.licdn.com wss://*.linkedin.com dms.licdn.com https://dpm.demdex.net/id lnkd.demdex.net blob: https://accounts.google.com/gsi/status https://linkedin.sc.omtrdc.net/b/ss/ www.google-analytics.com static.licdn.com static-exp1.licdn.com static-exp2.licdn.com static-exp3.licdn.com media.licdn.com media-exp1.licdn.com media-exp2.licdn.com media-exp3.licdn.com; img-src data: blob: *; font-src data: *; style-src 'unsafe-inline' 'self' static-src.linkedin.com *.licdn.com; script-src 'report-sample' 'unsafe-inline' 'unsafe-eval' 'self' spdy.linkedin.com static-src.linkedin.com *.ads.linkedin.com *.licdn.com static.chartbeat.com www.google-analytics.com ssl.google-analytics.com bcvipva02.rightnowtech.com www.bizographics.com sjs.bizographics.com js.bizographics.com d.la4-c1-was.salesforceliveagent.com slideshare.www.linkedin.com https://snap.licdn.com/li.lms-analytics/ platform.linkedin.com platform-akam.linkedin.com platform-ecst.linkedin.com platform-azur.linkedin.com; object-src 'none'; media-src blob: *; child-src blob: lnkd-communities: voyager: *; frame-ancestors 'self'
x-content-type-options: nosniff
linkedin-action: 1
content-length: 0
x-li-uuid: OgAyVi4rTBYQfVfskisAAA==
pragma: no-cache
x-li-pop: afd-prod-edc2
x-msedge-ref: Ref A: DD10DEB652154BBDA061B3D133CDC7A2 Ref B: FRAEDGE0712 Ref C: 2020-11-30T03:24:05Z
x-frame-options: sameorigin
date: Mon, 30 Nov 2020 03:24:04 GMT
expect-ct: max-age=86400, report-uri="https://www.linkedin.com/platform-telemetry/ct"
strict-transport-security: max-age=2592000
x-li-fabric: prod-lva1
location: https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=8375&url=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM%28EM-181439%29_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&time=1606706644766&liSync=true
x-xss-protection: 1; mode=block
cache-control: no-cache, no-store
x-li-proto: http/2
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H3-Q050 200 collect
www.google-analytics.com/ 35 B
120 B 7ms
6ms Image
image/gif 2a00:1450:4001:824::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j87&aip=1&a=2075556577&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&dr=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&ul=en-us&de=UTF-8&dt=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Demandbase&ea=API%20Resolution&el=IP%20API&_u=aHBACEADRAAAAC~&jid=&gjid=&cid=139461757.1606706644&tid=UA-369184-1&_gid=53357795.1606706644&cd18=ff4a9789-4e37-406e-badb-817b03c3c9f7&cd19=1606706643712&cd49=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&cd1=(Non-Company%20Visitor)&cd2=(Non-Company%20Visitor)&cd3=(Non-Company%20Visitor)&cd4=(Non-Company%20Visitor)&cd5=(Non-Company%20Visitor)&cd6=(Non-Company%20Visitor)&cd7=(Non-Company%20Visitor)&cd8=(Non-Company%20Visitor)&cd11=(Non-Company%20Visitor)&cd12=(Non-Company%20Visitor)&cd13=(Non-Company%20Visitor)&z=1913428144

Requested by

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Sun, 29 Nov 2020 09:04:14 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 65990
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 PW2021-preview-card_0.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2020-09/ 7 KB
7 KB 25ms
24ms Image
image/webp 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2020-09/PW2021-preview-card_0.jpg?itok=0HWsfFTz

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

8e840618b3a29c558077f74e7e162baa94ac6f4f5c3fe27f6cf850de3777978b

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
x-content-type-options: nosniff
age: 330519
x-cache: HIT, HIT, HIT
fastly-io-info: ifsz=16333 idim=480x270 ifmt=jpeg ofsz=7212 odim=480x270 ofmt=webp
x-cache-hits: 33, 1, 1
fastly-stats: io=1
x-ah-environment: prod
content-length: 7212
x-request-id: 42f35481473299f49a21a7126a4a1c9a5f1c47456677e86e92e1bf2342155707
x-served-by: cache-dca17741-DCA, cache-hhn4043-HHN
x-timer: S1606706645.847095,VS0,VE1
etag: "duTgbO+Pkx+mNHrrMKZcxYIzPT/+NJqq8O4TqD98Emc"
vary: Accept
content-type: image/webp
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Thu, 26 Nov 2020 07:35:23 GMT

GET
H2 200 infinity-logo-prevcard.png
www.pega.com/sites/default/files/styles/480/public/media/images/2018-06/ 40 KB
40 KB 27ms
26ms Image
image/webp 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2018-06/infinity-logo-prevcard.png?itok=z4XKKJLF

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

f9c64dd6c910b3493497e24e7c8dc247898f4c13bff821c379f2e979420e74d6

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
x-content-type-options: nosniff
age: 1163497
x-cache: HIT, HIT, HIT
fastly-io-info: ifsz=51913 idim=480x270 ifmt=png ofsz=41088 odim=480x270 ofmt=webp
x-cache-hits: 5, 1, 1
fastly-stats: io=1
x-ah-environment: prod
content-length: 41088
x-request-id: 957f52aa63325d967b55d3343a6d075dfe56e735a3ab1d42d7a347820b085a6d
x-served-by: cache-dca17746-DCA, cache-hhn4043-HHN
x-timer: S1606706645.847073,VS0,VE1
etag: "H3a9XWU/Fk7L+PoZBfrnajtcZIrebtQo3CX+HI8Y968"
vary: Accept
content-type: image/webp
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Mon, 30 Nov 2020 16:12:27 GMT

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
58 B 13ms
13ms Other
image/gif 2a00:1450:4001:824::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:04 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 Container Show response
www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/ 1 KB
1 KB 1345ms
1345ms XHR
application/json 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/Container
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software: /
Resource Hash: 56e6197c5b648f798b46f0cf47f432cde2604509803c594f935c8df486c72caf

Request headers

Accept: application/json, text/javascript, */*; q=0.01
X-NewRelic-ID: UwYHUF9WGwUGV1ZbAQcB
X-Requested-With: XMLHttpRequest
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

date: Mon, 30 Nov 2020 03:24:06 GMT
content-encoding: gzip
x-timer: S1606706645.854085,VS0,VE1321
x-served-by: cache-hhn4043-HHN
vary: Accept-Encoding
x-cache: MISS
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_lmms_pega_com
content-length: 698
x-cache-hits: 0

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
86 B 14ms
14ms XHR
text/plain 2a00:1450:400c:c0c::9c
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j87&tid=UA-369184-1&cid=139461757.1606706644&jid=1913802983&gjid=736180273&_gid=53357795.1606706644&_u=aGBACEACRAAAAC~&z=2069676612

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c0c::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Mon, 30 Nov 2020 03:24:04 GMT
content-type: text/plain
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK utsync.ashx Show response
ml314.com/ 34 B
1 KB 159ms
158ms Script
application/javascript 54.209.92.191
AMAZON-AES

General

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Show headers Download Go to

Full URL: https://ml314.com/utsync.ashx?pub=&adv=&et=0&eid=53340&ct=js&pi=&fp=&clid=&if=0&ps=&cl=&mlt=&data=&&cp=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&pv=1606706644847_9al9qqztw&bl=en-us&cb=2711495&return=&ht=&d=&dc=&si=1606706644847_9al9qqztw&cid=&s=1600x1200&rp=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue
Requested by: Host: ml314.com
URL: https://ml314.com/tag.aspx?3010
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.209.92.191 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-54-209-92-191.compute-1.amazonaws.com
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: ab7cfffc5deb3a25156329759106b5c204f68fed5b4b78c1877737d378176c9a

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 30 Nov 2020 03:24:03 GMT
Content-Encoding: gzip
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
p3P: CP="NON DSP COR ADMo PSAo DEVo BUS COM UNI NAV DEM STA"
Cache-Control: private
Connection: keep-alive
Content-Type: application/javascript; charset=utf-8
Content-Length: 155
Expires: 0

GET
H2 204 0
bat.bing.com/action/ 0
149 B 28ms
28ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Show headers Download Go to Show image

Full URL: https://bat.bing.com/action/0?ti=5317269&Ver=2&mid=319322b7-0c27-4c1b-97fe-30a27c04e74a&sid=7fc239d032bb11eb9fc8d5c595257cc2&vid=7fc2446032bb11eb9c210b362b3fc7e8&vids=1&pi=0&lg=en-US&sw=1600&sh=1200&sc=24&tl=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&p=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&r=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&lt=568&evt=pageLoad&msclkid=N&sv=1&rn=868343
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

access-control-allow-origin: *
pragma: no-cache
date: Mon, 30 Nov 2020 03:24:04 GMT
cache-control: no-cache, must-revalidate
x-msedge-ref: Ref A: A3137BC48933479FBC83DA8E93ADDD75 Ref B: FRAEDGE1406 Ref C: 2020-11-30T03:24:04Z
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 10109397.json Show response
s.yimg.com/wi/config/ 2 B
457 B 62ms
22ms XHR
application/json 2a00:1288:f03d:1fa::4000
YAHOO-1

General

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Show headers Download Go to

Full URL

https://s.yimg.com/wi/config/10109397.json

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1288:f03d:1fa::4000 , United Kingdom, ASN10310 (YAHOO-1, US),

Reverse DNS

Software

ATS /

Resource Hash

44136fa355b3678a1146ad16f7e8649e94fb4fc21fe77e8310c060f61caaff8a

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:20:45 GMT
x-content-type-options: nosniff
age: 199
vary: Origin, Access-Control-Request-Headers, Access-Control-Request-Method
x-amz-request-id: 0F9B3D3C0B5E16EB
x-amz-id-2: iP4MR7GxDBeYsDcH2tvEsIP4a1SKBpEtUzwrgxmIvhYDvjly3dBt6gffvHqNK9IuHR7D5tzS9hM=
referrer-policy: no-referrer-when-downgrade
server: ATS
expect-ct: max-age=31536000, report-uri="http://csp.yahoo.com/beacon/csp?src=yahoocom-expect-ct-report-only"
strict-transport-security: max-age=15552000
access-control-allow-methods: GET
content-type: application/json
access-control-allow-origin: *
x-xss-protection: 1; mode=block
cache-control: public,max-age=3600
content-length: 2

GET
H2 200 r Show response
scout.salesloft.com/ 41 B
400 B 369ms
123ms XHR
application/json 3.225.33.120
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://scout.salesloft.com/r?tid=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0IjoxMDI2MTZ9.M3-zfIZcYZ-dbtKENRusbe7iKm5pdnlnMNxXmLuCCgw

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.225.33.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-225-33-120.compute-1.amazonaws.com

Software

Resource Hash

aa011ed383cb780028a85caaa0dda67dce19b0f4bc596f4f708d1857015c1362

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
access-control-allow-methods: GET
content-type: application/json; charset=utf-8
access-control-allow-origin: https://www.pega.com
access-control-expose-headers
cache-control: max-age=0, private, must-revalidate
access-control-allow-credentials: true
content-length: 41
x-request-id: c0b28f2c9208bce7c03190317232357b

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 18ms
17ms Image
image/gif 2a00:1450:4001:81a::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j87&tid=UA-369184-1&cid=139461757.1606706644&jid=1913802983&_u=aGBACEACRAAAAC~&z=2112365914

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:04 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 17ms
16ms Image
image/gif 2a00:1450:4001:817::2003
GOOGLE

General

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Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j87&tid=UA-369184-1&cid=139461757.1606706644&jid=1913802983&_u=aGBACEACRAAAAC~&z=2112365914

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:817::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:04 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 notice Show response
consent.trustarc.com/ 15 KB
5 KB 53ms
52ms Script
text/javascript 13.224.198.94
AMAZON-02

General

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Show headers Download Go to

Full URL

https://consent.trustarc.com/notice?domain=pegasystems.com&country=ch&js=nj2&c=teconsent&text=true&language=en&noticeType=bb

Requested by

Host: consent.truste.com
URL: https://consent.truste.com/notice?domain=pegasystems.com&c=teconsent&text=true&language=en&js=nj&noticeType=bb

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.198.94 Seattle, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-224-198-94.fra2.r.cloudfront.net

Software

nginx /

Resource Hash

61f1f9f017b277f03b33fac9fb77c1707ed83c30fdaebf07b28618af34d92a29

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Origin: https://www.pega.com
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:04 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-amz-cf-pop: FRA2-C1
via: 1.1 7a18a0a1d9929dae345690b88b08dd5e.cloudfront.net (CloudFront)
x-cache: Miss from cloudfront
content-length: 4635
x-xss-protection: 1; mode=block
server: nginx
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8
access-control-allow-origin: *
cache-control: no-cache
x-amz-cf-id: 90HkHd7_N4MbEbnyB2uVmP_tnoVGg-CKLBe8H-5UNH8CHCraZxevGQ==
expires: Mon, 30 Nov 2020 03:24:03 GMT

POST
H2 200 /
www.facebook.com/tr/ 0
46 B 6ms
6ms Other
text/plain 2a03:2880:f11c:8183:face:b00c:0:25de
FACEBOOK

General

Check archive.org

Show headers Download Go to

Full URL

https://www.facebook.com/tr/

Requested by

Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f11c:8183:face:b00c:0:25de , Ireland, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

proxygen-bolt /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: multipart/form-data; boundary=----WebKitFormBoundaryBnaf2gnXe3uManAv

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
server: proxygen-bolt
date: Mon, 30 Nov 2020 03:24:04 GMT
content-type: text/plain
access-control-allow-origin: https://www.pega.com
access-control-allow-credentials: true
alt-svc: h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length: 0

GET
H2 200 css
fonts.googleapis.com/ 4 KB
739 B 16ms
16ms Stylesheet
text/css 2a00:1450:4001:820::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Open+Sans:400,600

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:820::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

0548a34e1f94e73ba30c13a14a5c4351d28230779b06f1b6f6ea3e0e148ed7f9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Mon, 30 Nov 2020 01:53:07 GMT
server: ESF
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
date: Mon, 30 Nov 2020 03:24:04 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
expires: Mon, 30 Nov 2020 03:24:04 GMT

GET
H2 200 bannermsg
consent.trustarc.com/ 43 B
430 B 108ms
56ms Image
image/gif 13.224.198.94
AMAZON-02

General

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Show headers Download Go to Show image

Full URL

https://consent.trustarc.com/bannermsg?action=views&domain=pegasystems.com&behavior=implied&country=ch&language=en&rand=0.46680065710590735

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.224.198.94 Seattle, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-224-198-94.fra2.r.cloudfront.net

Software

nginx /

Resource Hash

98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:05 GMT
via: 1.1 41f60102fc29156bc5001d6646f75c02.cloudfront.net (CloudFront)
x-content-type-options: nosniff
server: nginx
x-amz-cf-pop: FRA2-C1
x-frame-options: SAMEORIGIN
x-cache: Miss from cloudfront
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache
content-length: 43
x-xss-protection: 1; mode=block
x-amz-cf-id: auzFClYA2SGz-7_dsEZavaL6Zd4tw6Vat4nsM4PYKbwy1MHS-Irabw==
expires: Mon, 30 Nov 2020 03:24:04 GMT

GET
H/1.1 200
OK sp.pl Show response
sp.analytics.yahoo.com/ 0
935 B 152ms
52ms Script
application/x-javascript 212.82.100.181
YAHOO-IRD

General

Check archive.org

Show headers Download Go to

Full URL

https://sp.analytics.yahoo.com/sp.pl?a=10000&d=Mon%2C%2030%20Nov%202020%2003%3A24%3A04%20GMT&n=-1&b=An%20insider%27s%20perspective%20on%20digital%20customer%20service%20%7C%20Pega&.yp=10109397&f=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&e=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&enc=UTF-8&tagmgr=gtm

Requested by

Host: s.yimg.com
URL: https://s.yimg.com/wi/ytc.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

212.82.100.181 , Switzerland, ASN34010 (YAHOO-IRD, GB),

Reverse DNS

spdc.pbp.vip.ir2.yahoo.com

Software

ATS /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
X-Content-Type-Options: nosniff
Age: 0
Connection: keep-alive
Content-Length: 0
X-XSS-Protection: 1; mode=block
Pragma: no-cache
Referrer-Policy: strict-origin-when-cross-origin
Server: ATS
X-Frame-Options: DENY
Expect-CT: max-age=31536000, report-uri="http://csp.yahoo.com/beacon/csp?src=yahoocom-expect-ct-report-only"
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
Cache-Control: no-cache, private, must-revalidate
Accept-Ranges: bytes
Expires: Mon, 30 Nov 2020 03:24:05 GMT

POST
H2 204 track
s.getsmartcontent.com/ 0
1 KB 148ms
147ms Other
text/plain 3.232.173.218
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://s.getsmartcontent.com/track?_=1606706644953&rv=d0506507-64a9-4523-81dd-e4c6087a4ed0&w=WNBZ2TH0&i=qv4pozpuv6nfd0wlt6l43hbjfk32p2pi&loc=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&t=i&g=1606706588.5069643&s=qv4pozpuv6nfd0wlt6l43hbjfk32p2pi.1606706644&c=MTc0MS4xNzQ5NS4wLjE2ODY5My4w&e=&st=1&

Requested by

Host: cdn.getsmartcontent.com
URL: https://cdn.getsmartcontent.com/WNBZ2TH0.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.232.173.218 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-232-173-218.compute-1.amazonaws.com

Software

nginx /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:05 GMT
x-content-type-options: nosniff
last-modified: Wed, 21 Jan 2004 19:51:30 GMT
server: nginx
age: 445760
cache-control: max-age=0, must-revalidate, no-cache=Set-Cookie, private
expires: Wed, 19 Apr 2000 11:43:00 GMT

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
58 B 13ms
13ms Other
image/gif 2a00:1450:4001:824::200e
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:04 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2
fonts.gstatic.com/s/opensans/v18/ 9 KB
9 KB 6ms
5ms Font
font/woff2 2a00:1450:4001:819::2003
GOOGLE

General

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Full URL

https://fonts.gstatic.com/s/opensans/v18/mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:400,600

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:819::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

54c64f3c66372027154f01fc9f24b4e25fdfe405b70d1994c79abbc2576ff775

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Origin: https://www.pega.com
Referer: https://fonts.googleapis.com/css?family=Open+Sans:400,600
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Sat, 28 Nov 2020 19:32:26 GMT
x-content-type-options: nosniff
last-modified: Tue, 15 Sep 2020 18:09:28 GMT
server: sffe
age: 114698
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 9132
x-xss-protection: 0
expires: Sun, 28 Nov 2021 19:32:26 GMT

GET
H3-Q050 200 mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2
fonts.gstatic.com/s/opensans/v18/ 9 KB
9 KB 66ms
51ms Font
font/woff2 2a00:1450:4001:814::2003
GOOGLE

General

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Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/opensans/v18/mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:400,600

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:814::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

b8e23a845bc6b7fd417d29182e0e38d353e64b5e12e06bb1de2b5ce063db1dcc

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Origin: https://www.pega.com
Referer: https://fonts.googleapis.com/css?family=Open+Sans:400,600
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Tue, 24 Nov 2020 12:20:39 GMT
x-content-type-options: nosniff
last-modified: Tue, 15 Sep 2020 18:09:49 GMT
server: sffe
age: 486206
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 9180
x-xss-protection: 0
expires: Wed, 24 Nov 2021 12:20:39 GMT

GET
H3-Q050 200 mem8YaGs126MiZpBA-UFUZ0bf8pkAp6a.woff2
fonts.gstatic.com/s/opensans/v18/ 5 KB
6 KB 60ms
51ms Font
font/woff2 2a00:1450:4001:814::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/opensans/v18/mem8YaGs126MiZpBA-UFUZ0bf8pkAp6a.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:400,600

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:814::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

a017bfd8b7ff27e2fa869cb6beeacfd550ab2fa4955429bc460aeae8ddbf91e8

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Origin: https://www.pega.com
Referer: https://fonts.googleapis.com/css?family=Open+Sans:400,600
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Thu, 26 Nov 2020 11:20:47 GMT
x-content-type-options: nosniff
last-modified: Tue, 15 Sep 2020 18:09:19 GMT
server: sffe
age: 316998
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 5608
x-xss-protection: 0
expires: Fri, 26 Nov 2021 11:20:47 GMT

OPTIONS
H/1.1 200
Unknown Error 6074747269001
edge.api.brightcove.com/playback/v1/accounts/1900410236/videos/ Frame 0
0 64ms
24ms Other 13.224.90.110
AMAZON-02

General

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Show headers Download Go to

Full URL: https://edge.api.brightcove.com/playback/v1/accounts/1900410236/videos/6074747269001
Protocol: HTTP/1.1
Server: 13.224.90.110 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-90-110.zrh50.r.cloudfront.net
Software: Varnish /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Method: GET
Access-Control-Request-Headers: accept
Origin: https://www.pega.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode: cors

Response headers

Content-Length: 0
Connection: keep-alive
Server: Varnish
Retry-After: 0
access-control-max-age: 86400
Accept-Ranges: bytes
Date: Mon, 30 Nov 2020 03:24:05 GMT
Via: 1.1 varnish, 1.1 af287426c130b47dba79bf825f91ebbb.cloudfront.net (CloudFront)
X-Served-By: cache-fra19139-FRA
X-Cache-Hits: 0
X-Timer: S1606706645.234779,VS0,VE0
BCOV-Debug-Cache-Stats: unknown
BCOV-instance: unknown
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: cache-control,content-type,powered-by,powered-from,via,x-cache,x-cache-hits,x-served-by,x-timer,bcov-debug-cache-stats,bcov-instance,x-amz-cf-id,Policy-Key-Geo-Countries,Policy-Key-Geo-Exclude-Countries,Policy-Key-IP-Whitelist,Account-Status,Policy-Key-Raw,Policy-Key-Domains,Policy-Key-Require-Ad-Config,Policy-Key-AccountID,BCOV-Request-ID,BCOV-Error-Code,soapaction
Access-Control-Allow-Headers: content-type,accept,accept-language,content-language,bcov-policy,soapaction
Access-Control-Allow-Methods: HEAD,GET,OPTIONS
Cache-Control: max-age=0, no-cache, no-store
X-Cache: Miss from cloudfront
X-Amz-Cf-Pop: ZRH50-C1
X-Amz-Cf-Id: 7g66Lw90FWvXevgk7IzkFn-OUVgOcklwj2dMVxV_OcNf_qZkEJK80g==

GET
H2 200 vtt.global.min.js Show response
vjs.zencdn.net/vttjs/0.12.5/ 20 KB
7 KB 19ms
5ms Script
application/javascript 2a04:4e42:1b::729
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://vjs.zencdn.net/vttjs/0.12.5/vtt.global.min.js
Requested by: Host: players.brightcove.net
URL: https://players.brightcove.net/1900410236/r1CAdLzTW_default/index.min.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a04:4e42:1b::729 , Ascension Island, ASN54113 (FASTLY, US),
Reverse DNS
Software: /
Resource Hash: aa706c43e8733a58224f514db36f253bed4ea01f56a90b66916c4aa6a656ec2d

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
content-encoding: gzip
last-modified: Thu, 31 Aug 2017 21:04:55 GMT
etag: "f30dac97e5c2aaa10a7695b93cc66699"
x-served-by: cache-hhn4062-HHN
vary: Accept-Encoding
x-cache: HIT
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
cache-control: public, max-age=31536000
timing-allow-origin: *
content-length: 7231
x-cache-hits: 1065346

GET
DATA 200
OK truncated
/ 4 KB
4 KB Font
application/font-woff

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: aef991b2e0b693a95d41986576dd3901ea7ac03b379501b1caba966058753308

Request headers

Origin: https://www.pega.com
Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type: application/font-woff;charset=utf-8

GET
H/1.1 200
OK 6074747269001 Show response
edge.api.brightcove.com/playback/v1/accounts/1900410236/videos/ 3 KB
5 KB 99ms
99ms XHR
application/json 13.224.90.110
AMAZON-02

General

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Show headers Download Go to

Full URL: https://edge.api.brightcove.com/playback/v1/accounts/1900410236/videos/6074747269001
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 13.224.90.110 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-224-90-110.zrh50.r.cloudfront.net
Software: /
Resource Hash: 5c9a3218fa63aedea2f59691bfd2b87f2f8c5683db1705d5e25ebbc0c2861c8d

Request headers

Accept: application/json;pk=BCpkADawqM2Rx-FcpkU-TJ2GmuJ8aBLgJJN4aQkXlXx3bLeJlnFx_WhToRWOu7-pQSSudXyJPSDxK2XV-dXBIAJ279UvOy38yXW8a9RH-Q9sRg-Ipscin1A9N7k
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
Powered-From: eu-central-1b
Bcov-Request-Id: d9cd079c-4aa1-481e-8e1a-cf8f2593de31
Age: 0
Policy-Key-Accountid: 1900410236
X-Cache: Miss from cloudfront
Connection: keep-alive
Powered-By: BC
Content-Length: 3566
Via: 1.1 varnish, 1.1 af287426c130b47dba79bf825f91ebbb.cloudfront.net (CloudFront)
X-Served-By: cache-fra19166-FRA
BCOV-instance: unknown
Policy-Key-Raw: BCpkADawqM2Rx-FcpkU-TJ2GmuJ8aBLgJJN4aQkXlXx3bLeJlnFx_WhToRWOu7-pQSSudXyJPSDxK2XV-dXBIAJ279UvOy38yXW8a9RH-Q9sRg-Ipscin1A9N7k
X-Timer: S1606706645.259437,VS0,VE74
Access-Control-Allow-Methods: HEAD,GET,OPTIONS
Content-Type: application/json; charset=UTF-8
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: cache-control,content-type,powered-by,powered-from,via,x-cache,x-cache-hits,x-served-by,x-timer,bcov-debug-cache-stats,bcov-instance,x-amz-cf-id,Policy-Key-Geo-Countries,Policy-Key-Geo-Exclude-Countries,Policy-Key-IP-Whitelist,Account-Status,Policy-Key-Raw,Policy-Key-Domains,Policy-Key-Require-Ad-Config,Policy-Key-AccountID,BCOV-Request-ID,BCOV-Error-Code,soapaction
Cache-Control: max-age=0, no-cache, no-store
Account-Status: APPROVED
BCOV-Debug-Cache-Stats: unknown
X-Amz-Cf-Pop: ZRH50-C1
Accept-Ranges: bytes
Access-Control-Allow-Headers: content-type,accept,accept-language,content-language,bcov-policy,soapaction
X-Amz-Cf-Id: DFCq1mH58a_PHo__9IyJvwcW6wb8ThPqGuBIggLTI__TEHcsAXuUVw==
X-Cache-Hits: 0

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
175 B 81ms
36ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Mountain View, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Mon, 30 Nov 2020 03:24:05 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 81ms
37ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Mountain View, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Mon, 30 Nov 2020 03:24:05 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
BLOB 206
Partial Content 70d27a93-905b-4a01-994c-7381b86cfa21
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/70d27a93-905b-4a01-994c-7381b86cfa21
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 206
Partial Content 0a85b259-9cad-477f-a83f-c8d3e03d9a1f
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/0a85b259-9cad-477f-a83f-c8d3e03d9a1f
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 206
Partial Content 961b717c-60e1-43e8-926b-83eca21c0380
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/961b717c-60e1-43e8-926b-83eca21c0380
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 206
Partial Content 49431b7b-93e4-4887-8d03-5615c02eed33
https://www.pega.com/ 1 KB
0 Media
video/mp4

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/49431b7b-93e4-4887-8d03-5615c02eed33
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 60ddc774c7b5fd0c01d169321a444da403d60c0042f6bee01b0c96f6e1535fda

Request headers

Referer
Accept-Encoding: identity;q=1, *;q=0
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Range: bytes=0-

Response headers

Content-Range: bytes 0-1492/1493
Content-Length: 1493
Content-Type: video/mp4

GET
BLOB 200
OK b5c336f4-107f-4c96-8a27-4c2981b85adc
https://www.pega.com/ 31 B
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/b5c336f4-107f-4c96-8a27-4c2981b85adc
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 7725538fe2f71147bffeba7452b434c826aef9009666cb4360c605d0b2a91d1d

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 31
Content-Type: application/javascript

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 37ms
36ms Image
image/gif 35.244.232.184
GOOGLE

General

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Show headers Download Go to Show image

Full URL

https://metrics.brightcove.com/v2/tracker?domain=videocloud&platform=video-js&session=80d769b5a335b7debbad6d2f&account=1900410236&destination=https%3A%2F%2Fwww.pega.com%2Finsights%2Fresources%2Finsiders-perspective-digital-customer-service%3FIxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26utm_source%3DBOTActivity%26utm_medium%3Demail%26utm_campaign%3DEngagement_NBA%26utm_content%3D20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%26CONID%3DCON-7699017&platform_version=6.44.3&player=players.brightcove.com%2F1900410236%2Fr1CAdLzTW_default%2Ftrue&player_name=PROD%20v6%20Pega.com%20%26%20SalesHub%20Default%20Player%20-%20true&source=https%3A%2F%2Flmms.pega.com%2Flmmsprd%2FPRHTTPService%2FLMMS%2FEmail%2FClick%3Ftoken%3Ddb81ac8c92c449378ed2eab72c6073a4%26redirect_url%3Dhttps%253A%252F%252Fwww.pega.com%252Finsights%252Fresources%252Finsiders-perspective-digital-customer-service%253FIxID%253D-4085824386027040866%2526O%253DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%2526utm_source%253DLMMS%2526utm_medium%253Demail%2526utm_campaign%253DEngagement_NBA%2526utm_content%253D20DE_CE_NA-NA_EM%2528EM-181439%2529_EM1_CI_OT_NBADCUCSDXCVIDEO_NA%2526CONID%253DCON-7699017%26CID%3D%257Bpr%257DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%252BVl6cLGp5YA%253D%26OD%3Dfalse%26IxID%3D-4085824386027040866%26O%3DDigitalTransformationWithCS_DCU_NBA501_ES6_EM181439%26DoubleRedirect%3Dtrue&usage=inpage-embed&event=player_load&time=1606706645224&qos.performance.memory.jsHeapSizeLimit=4294705152&qos.performance.memory.usedJSHeapSize=19883840&qos.performance.memory.totalJSHeapSize=25692300&qos.performance.navigation.redirectCount=0&qos.performance.navigation.type=0&qos.performance.navigation.directedMigration=false&qos.performance.timing.loadEventEnd=0&qos.performance.timing.loadEventStart=0&qos.performance.timing.domComplete=0&qos.performance.timing.domContentLoadedEventEnd=1606706644086&qos.performance.timing.domContentLoadedEventStart=1606706644028&qos.performance.timing.domInteractive=1606706644028&qos.performance.timing.domLoading=1606706643702&qos.performance.timing.responseEnd=1606706643727&qos.performance.timing.responseStart=1606706643700&qos.performance.timing.requestStart=1606706643573&qos.performance.timing.secureConnectionStart=1606706643542&qos.performance.timing.connectEnd=1606706643573&qos.performance.timing.connectStart=1606706643526&qos.performance.timing.domainLookupEnd=1606706643526&qos.performance.timing.domainLookupStart=1606706643519&qos.performance.timing.fetchStart=1606706643518&qos.performance.timing.redirectEnd=0&qos.performance.timing.redirectStart=0&qos.performance.timing.unloadEventEnd=0&qos.performance.timing.unloadEventStart=0&qos.performance.timing.navigationStart=1606706643518&qos.player.dimensions=%5B%5B1606706645224%2C%220x0%22%2C%22393.594x221.391%22%5D%5D&qos.player.pixelratio=%5B%5B1606706645224%2C1%5D%5D&qos.player.screendimensions=%5B%5B1606706645224%2C%221600x1200%22%5D%5D&seq=2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Mountain View, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Mon, 30 Nov 2020 03:24:05 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 i Show response
scout.salesloft.com/ 48 B
509 B 123ms
122ms XHR
application/json 3.225.33.120
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://scout.salesloft.com/i

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.225.33.120 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-3-225-33-120.compute-1.amazonaws.com

Software

Resource Hash

b736234610ad0e4f31f82fef2d05d86955e44327527a24a329fe422985cc2e62

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
access-control-allow-methods: GET
content-type: application/json; charset=utf-8
access-control-allow-origin: https://www.pega.com
access-control-expose-headers
cache-control: max-age=0, private, must-revalidate
access-control-allow-credentials: true
content-length: 48
x-request-id: 36a37b8c9c2e607a66ba4505ea369820

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 39ms
39ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Mountain View, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Mon, 30 Nov 2020 03:24:05 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H/1.1 200
OK image.jpg
cf-images.us-east-1.prod.boltdns.net/v1/static/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/dc98ff13-2978-4d1c-9614-582454db3004/1280x720/match/ 138 KB
139 KB 159ms
71ms Image
image/jpeg 65.9.99.50
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cf-images.us-east-1.prod.boltdns.net/v1/static/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/dc98ff13-2978-4d1c-9614-582454db3004/1280x720/match/image.jpg
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.99.50 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: / BC
Resource Hash: 29474d261d416f64bfa4ae3acd6e76ae8954b2c3523b8173811527b06ee60032

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:20:48 GMT
Via: 1.1 db66f1cc00a415c34c42ad011b26850c.cloudfront.net (CloudFront)
Connection: keep-alive
Last-Modified: Fri, 01 Jan 2016 00:00:00 GMT
Age: 197
X-Powered-From: gantry
X-Powered-By: BC
Transfer-Encoding: chunked
X-Cache: Hit from cloudfront
Content-Type: image/jpeg
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=31536000
X-Amz-Cf-Pop: PRG50-C1
X-Amz-Cf-Id: fdPGpHOJ_osr7v70sI__wy39Ubofe51sZAioYWldbkrnbjD47O3pqg==
Expires: Tue, 30 Nov 2021 03:20:48 GMT

GET
H2 200 master.m3u8 Show response
manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/10s/ 6 KB
6 KB 66ms
44ms XHR
application/x-mpegurl 2a04:4e42:1b::539
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/10s/master.m3u8?fastly_token=NWZjNGMyZjRfNzM5MmIyYTc4MzlhMzM1YzViMDk1Y2I0NTE0YTA5NTAyNGNiMWY1ZWJkYzBkZDBlMTcwZWUyMmRiZWU1YjI1Ng%3D%3D
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a04:4e42:1b::539 , Ascension Island, ASN54113 (FASTLY, US),
Reverse DNS
Software: / BC
Resource Hash: 5aa07924e9baa52bfababcc02689992092aca28259c1881ddd0efcae955ac89b

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
via: 1.1 varnish
age: 0
x-powered-by: BC
x-cache: MISS
x-bolt-device-group: desktop-chrome
content-length: 6011
x-served-by: cache-hhn4025-HHN
x-device-group: desktop-chrome
x-timer: S1606706645.383546,VS0,VE39
x-powered-from: gantry
access-control-allow-methods: GET,HEAD,OPTIONS
content-type: application/x-mpegURL
access-control-allow-origin: *
access-control-expose-headers: Server,Range,Content-Length,Content-Range
cache-control: s-maxage=10800, max-age=10800
accept-ranges: bytes
access-control-allow-headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits: 0

GET
BLOB 200
OK 1d660c00-003b-428d-9119-c08f7a33416f
https://www.pega.com/ 6 KB
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/1d660c00-003b-428d-9119-c08f7a33416f
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: c6cf001d2139c7b8e8ad3b28f6aee37fe46c9fa0ceed880a75a73f9c6cf52125

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 5922
Content-Type: application/javascript

GET
H2 200 tracker
metrics.brightcove.com/v2/ 35 B
94 B 37ms
36ms Image
image/gif 35.244.232.184
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

35.244.232.184 Mountain View, United States, ASN15169 (GOOGLE, US),

Reverse DNS

184.232.244.35.bc.googleusercontent.com

Software

Resource Hash

6adc3d4c1056996e4e8b765a62604c78b1f867cceb3b15d0b9bedb7c4857f992

Security Headers

Name	Value
Strict-Transport-Security	max-age=300; includeSubDomains

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=300; includeSubDomains
via: 1.1 google
date: Mon, 30 Nov 2020 03:24:05 GMT
cache-control: must-revalidate,no-cache,no-store
alt-svc: clear
content-length: 35
content-type: image/gif

GET
H2 200 rendition.m3u8 Show response
manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/10s/ 44 KB
44 KB 213ms
212ms XHR
application/x-mpegurl 2a04:4e42:1b::539
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/10s/rendition.m3u8?fastly_token=NWZjNGMyZjRfNzE3NzA4NGFlMzhiMzBhNWRlMWJmMjI0NDc0NzU5OWU1MTQ3MGNhZDI1ZTA4ODZjNzRhMTE5NjZmY2RlMjQ2Yg%3D%3D
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a04:4e42:1b::539 , Ascension Island, ASN54113 (FASTLY, US),
Reverse DNS
Software: / BC
Resource Hash: acb08eef2bf8c766b74213ee30afcc1bc111c135a5fab5180133172f159f4ba3

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
via: 1.1 varnish
age: 0
x-powered-by: BC
x-cache: MISS
content-length: 44853
x-served-by: cache-hhn4025-HHN
x-device-group: desktop-chrome
x-timer: S1606706645.433987,VS0,VE207
x-powered-from: gantry
access-control-allow-methods: GET,HEAD,OPTIONS
content-type: application/x-mpegURL
access-control-allow-origin: *
access-control-expose-headers: Server,Range,Content-Length,Content-Range
cache-control: s-maxage=10800, max-age=10800
accept-ranges: bytes
access-control-allow-headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits: 0

GET
H2 200 nr-1184.min.js Show response
js-agent.newrelic.com/ 27 KB
11 KB 70ms
23ms Script
application/javascript 151.101.114.110
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://js-agent.newrelic.com/nr-1184.min.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 780861f2ab29c0144055244696561fb0306c8cb3cb7f548f9105c763b0e91f77

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
content-encoding: gzip
x-amz-request-id: A21809B1C987C063
x-cache: HIT
content-length: 10624
x-amz-id-2: 5/0iWHe8AbcxZN6Jo3BmJ2Q+tztfRSNwr+lcNTrsM79nJm6KurTN6rNwf14f8ELquc1TIDOjlf4=
x-served-by: cache-hhn4036-HHN
last-modified: Mon, 28 Sep 2020 16:34:45 GMT
server: AmazonS3
x-timer: S1606706646.622676,VS0,VE0
etag: "3d7f312be60d08a2568e311e4762f3af"
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 varnish
cache-control: public, max-age=7200, stale-if-error=604800
accept-ranges: bytes
x-cache-hits: 6314

GET
H2 200 / Show response
c212.net/c/etag/ 384 B
677 B 204ms
115ms Script
text/html 54.72.218.64
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://c212.net/c/etag/?clientId=RPt7Tpnr&pixel=0&dmp=1&e1=1
Requested by: Host: cdn.c212.net
URL: https://cdn.c212.net/c.min.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.72.218.64 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-54-72-218-64.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: e8ad5a333a5b59cfebaa51da464c141d1a63bfca401518fe5a453d9a28f9c706

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
server-timing: intid;desc=dd00061b1d9b89f5
content-type: text/html;charset=iso-8859-1
content-length: 384
content-language: en-US
expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H/1.1 200
OK 1b41216fea Show response
bam-cell.nr-data.net/1/ 57 B
647 B 296ms
258ms Script
text/javascript 162.247.243.146
NEWRELIC-AS-1

General

Check archive.org

Show headers Download Go to

Full URL: https://bam-cell.nr-data.net/1/1b41216fea?a=66379666&v=1184.ab39b52&to=ZlMBMBYAXxVYAUYIXV8ZIBEXFV4LFgdcFVtFT00KCwVUSFoDXA5cWFUCCF4TVBVWF0ACVw%3D%3D&rst=2120&ck=1&ref=https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service&ap=2190&be=189&fe=2043&dc=511&af=err,xhr,stn,ins&perf=%7B%22timing%22:%7B%22of%22:1606706643518,%22n%22:0,%22f%22:0,%22dn%22:1,%22dne%22:8,%22c%22:8,%22s%22:24,%22ce%22:55,%22rq%22:55,%22rp%22:182,%22rpe%22:209,%22dl%22:184,%22di%22:510,%22ds%22:510,%22de%22:568,%22dc%22:2043,%22l%22:2043,%22le%22:2046%7D,%22navigation%22:%7B%7D%7D&fp=505&fcp=505&at=ShQCRl4aTBs%3D&jsonp=NREUM.setToken
Requested by: Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1184.min.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 162.247.243.146 San Francisco, United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
Software: cloudflare /
Resource Hash: 5e864c2e3f674c60970513411eaeeeafd2d615d842e65ec01d09ccfcb4a7b38d

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
Content-Encoding: gzip
CF-Cache-Status: DYNAMIC
Server: cloudflare
Expect-CT: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary: Accept-Encoding
Content-Type: text/javascript;charset=ISO-8859-1
Transfer-Encoding: chunked
Connection: keep-alive
CF-Ray: 5fa1741799bfcc56-ZRH
cf-request-id: 06b8c6e2bc0000cc5614bc3000000001
Expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 rendition.m3u8 Show response
manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/10s/ 44 KB
44 KB 150ms
150ms XHR
application/x-mpegurl 2a04:4e42:1b::539
FASTLY

General

Check archive.org

Show headers Download Go to

Full URL: https://manifest.prod.boltdns.net/manifest/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/10s/rendition.m3u8?fastly_token=NWZjNGMyZjRfNzk3ZGY4ZmY5MzlkMWQyZGQyZDI1Y2JmYzNkMTQwZmY3ODdlMWEwMjJjMzcxZDc1M2I0YzM5NWNjNzdjYjM2Mw%3D%3D
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a04:4e42:1b::539 , Ascension Island, ASN54113 (FASTLY, US),
Reverse DNS
Software: / BC
Resource Hash: a9344552bb2c1768f84aa669a4e8f2f4cba40bd51d46e0d47a3e410e1560e41e

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:05 GMT
via: 1.1 varnish
age: 0
x-powered-by: BC
x-cache: MISS
content-length: 45128
x-served-by: cache-hhn4025-HHN
x-device-group: desktop-chrome
x-timer: S1606706646.657708,VS0,VE144
x-powered-from: gantry
access-control-allow-methods: GET,HEAD,OPTIONS
content-type: application/x-mpegURL
access-control-allow-origin: *
access-control-expose-headers: Server,Range,Content-Length,Content-Range
cache-control: s-maxage=10800, max-age=10800
accept-ranges: bytes
access-control-allow-headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
x-cache-hits: 0

GET
BLOB 200
OK d346e844-b719-4a44-a50e-61997ee6eb4f
https://www.pega.com/ 57 KB
0 Other
application/javascript

General

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Show headers Download Go to

Full URL: blob:https://www.pega.com/d346e844-b719-4a44-a50e-61997ee6eb4f
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 73e22e672637ad8c30952929cc8c4aa63fa8c63f24290b06f7b5bf23be6807d4

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 58236
Content-Type: application/javascript

GET
H/1.1 200
OK segment0.ts Show response
bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/5x/ 746 KB
747 KB 138ms
59ms XHR
video/mp2t 2.16.186.8
AKAMAI-ASN1

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Full URL: https://bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/5x/segment0.ts?akamai_token=exp=1606730484~acl=/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/35182fc9-a543-4392-8509-f1fcc418dec4/*~hmac=7d9b1f303a8479b9b0a0ed5207445d9f3ceedc3a3a10b7975f3f1e60e3ae91e3
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2.16.186.8 , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS: a2-16-186-8.deploy.static.akamaitechnologies.com
Software: / BC
Resource Hash: 393ecedd7c36dc51a2b412e49ad42d4d52237ab37846760fe9d0397bf81ce823

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
X-Powered-By: BC
Backend-IP: 54.84.176.92
BC-MID: true
Connection: keep-alive
Content-Length: 764408
X-Served-By: cache-dca17755-DCA
Expires: Sun, 31 Oct 2021 10:59:29 GMT
Last-Modified: Fri, 01 Jan 2016 00:00:00 GMT
X-Timer: S1604334481.692550,VS0,VE4
X-Powered-From: gantry
ETag: "651eba88886f43ba296bb74472ef1c5c"
Access-Control-Allow-Methods: GET,HEAD,OPTIONS
Content-Type: video/MP2T
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: Server,Range,Content-Length,Content-Range
Cache-Control: public, max-age=28971324
Accept-Ranges: bytes
Access-Control-Allow-Headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
X-Cache-Hits: 1

GET
H/1.1 200
OK js Show response
pixel.mathtag.com/sync/ 597 B
1 KB 111ms
45ms Script
text/javascript 2.18.233.201
AKAMAI-AS

General

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Full URL: https://pixel.mathtag.com/sync/js?sync=auto&exsync=https%3A%2F%2Fc212.net%2Fc%2Fsync%3Fu%3D%26c%3DCH%26dmpId%3D1%26pid%3D%5BMM_UUID%5D&mt_lim=1
Requested by: Host: c212.net
URL: https://c212.net/c/etag/?clientId=RPt7Tpnr&pixel=0&dmp=1&e1=1
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2.18.233.201 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a2-18-233-201.deploy.static.akamaitechnologies.com
Software: MT3 3322 7ec6219 master zrh-pixel-x14 /
Resource Hash: acfa1f03ac087fc08ca7389b23f01c47b31c6d00d412a21d9342af3c070fff57

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
Server: MT3 3322 7ec6219 master zrh-pixel-x14
P3P: CP="NOI DSP COR NID CURa ADMa DEVa PSAa PSDa OUR BUS COM INT OTC PUR STA"
Cache-Control: no-cache
Connection: keep-alive
Content-Type: text/javascript
Content-Length: 597
Expires: Mon, 30 Nov 2020 03:24:02 GMT

GET
BLOB 200
OK 8e199869-37af-4a8d-8ad4-2fed8d2a5085
https://www.pega.com/ 57 KB
0 Other
application/javascript

General

Check archive.org

Show headers Download Go to

Full URL: blob:https://www.pega.com/8e199869-37af-4a8d-8ad4-2fed8d2a5085
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 73e22e672637ad8c30952929cc8c4aa63fa8c63f24290b06f7b5bf23be6807d4

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Length: 58236
Content-Type: application/javascript

GET
H/1.1 200
OK segment0.ts Show response
bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/5x/ 127 KB
127 KB 117ms
56ms XHR
video/mp2t 2.16.186.8
AKAMAI-ASN1

General

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Full URL: https://bcbolt446c5271-a.akamaihd.net/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/5x/segment0.ts?akamai_token=exp=1606730484~acl=/media/v1/hls/v4/clear/1900410236/5dc5686c-12e0-4e15-a9c8-e4b5f7894944/8379514e-3f65-47f2-b5a9-7ab6852a663d/*~hmac=f4ccc28a201d2dc85cac8074e12676a2ef9d3fcd8075e544c58289e73460a05b
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2.16.186.8 , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS: a2-16-186-8.deploy.static.akamaitechnologies.com
Software: / BC
Resource Hash: 955904ee8981b34fb09e22569ffbbd4144fbc688cc19fbca9c4f9390a52ddee6

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
X-Powered-By: BC
Backend-IP: 34.194.58.136
BC-MID: true
Connection: keep-alive
Content-Length: 129720
X-Served-By: cache-dca17773-DCA
Expires: Sun, 31 Oct 2021 10:57:40 GMT
Last-Modified: Fri, 01 Jan 2016 00:00:00 GMT
X-Timer: S1604334481.179892,VS0,VE2
X-Powered-From: gantry
ETag: "f529988e5f21d9afaec736d0dddaa3d0"
Access-Control-Allow-Methods: GET,HEAD,OPTIONS
Content-Type: video/MP2T
Access-Control-Allow-Origin: *
Access-Control-Expose-Headers: Server,Range,Content-Length,Content-Range
Cache-Control: public, max-age=28971215
Accept-Ranges: bytes
Access-Control-Allow-Headers: X-Requested-With,Origin,Range,Accept-Encoding,Referer
X-Cache-Hits: 1

GET
H/1.1 200
OK img
pixel.mathtag.com/misc/ 43 B
626 B 47ms
47ms Image
image/gif 2.18.233.201
AKAMAI-AS

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Show headers Download Go to Show image

Full URL: https://pixel.mathtag.com/misc/img?mm_bnc&bcdv=0
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2.18.233.201 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a2-18-233-201.deploy.static.akamaitechnologies.com
Software: MT3 3322 7ec6219 master zrh-pixel-x18 /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Mon, 30 Nov 2020 03:24:05 GMT
Server: MT3 3322 7ec6219 master zrh-pixel-x18
P3P: CP="NOI DSP COR NID CURa ADMa DEVa PSAa PSDa OUR BUS COM INT OTC PUR STA"
Cache-Control: no-cache
Connection: keep-alive
Content-Type: image/gif
Content-Length: 43
Expires: Mon, 30 Nov 2020 03:24:02 GMT

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
81 B 13ms
13ms Other
image/gif 2a00:1450:4001:824::200e
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:05 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 WyJSZXNwb25zaWJsZUFJV2hpdGVQYXBlcl9OQkE2NDJfQ0UiXQ== Show response
www.pega.com/personalize/NBA-642/ 65 KB
10 KB 113ms
113ms XHR
application/json 151.101.114.133
FASTLY

General

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Full URL

https://www.pega.com/personalize/NBA-642/WyJSZXNwb25zaWJsZUFJV2hpdGVQYXBlcl9OQkE2NDJfQ0UiXQ==

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json, text/javascript, */*; q=0.01
X-NewRelic-ID: UwYHUF9WGwUGV1ZbAQcB
X-Requested-With: XMLHttpRequest
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
content-type: application/json
age: 1138
x-cache: MISS, HIT, MISS
x-ah-environment: prod
vary: Accept-Encoding
content-length: 10027
x-xss-protection: 1; mode=block
x-request-id: 0d43d10a2a9539ea56c78820eaaecf6a2799a75ab878bea9a6f6a8d41b124a90
x-ua-compatible: IE=edge
x-newrelic-app-data: PxQAUVZSAQYTUldRAAgBUFITGhE1AwE2QgNWEVlbQFtcC2VOchRAFgtba04WBl9SbxQEEEReWQcIWExWTAgMBlU9VwReXUYQH1UXUQFRA1JIBhlXVlAPBxxJUE4VUgZTBwQDVlZfW1QHVQhbXBoYVFIJSgRs
x-timer: S1606706646.202071,VS0,VE89
date: Mon, 30 Nov 2020 03:24:06 GMT
x-served-by: cache-dca17768-DCA, cache-hhn4043-HHN
x-frame-options: SAMEORIGIN
content-language: en
expires: Sun, 19 Nov 1978 05:00:00 GMT
cache-control: no-store, no-cache, must-revalidate, max-age=0
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
x-cache-hits: 1, 0

GET
H2 200 208.js Show response
js.idio.co/ 16 B
371 B 25ms
25ms Script
application/javascript 99.86.7.40
AMAZON-02

General

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Show headers Download Go to

Full URL: https://js.idio.co/208.js
Requested by: Host: www.pega.com
URL: https://www.pega.com/sites/default/files/js/js_cZmJsjwM7aqENPaxEKCW4bbrD3kjVcBMsIDmRqmPBsk.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 99.86.7.40 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-99-86-7-40.fra6.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 92a0665f2fc550cab38042e977e91d5135346947e42009446e86b9b3f2921c61

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Sun, 29 Nov 2020 22:31:47 GMT
via: 1.1 49140b838a62cd29e30f20e39a82dad0.cloudfront.net (CloudFront)
last-modified: Wed, 14 Oct 2020 13:11:01 GMT
server: AmazonS3
age: 17540
etag: "dc2b1823d667ff674a597423ccb65aa8"
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: max-age=86400
x-amz-cf-pop: FRA6-C1
accept-ranges: bytes
content-length: 16
x-amz-cf-id: zbt4EGYyLbvVfYIbrJ2g_OofMpZ1eDXeWTWUW5fW6V61eOtkXWACWQ==

POST
H2 200 CaptureResponse Show response
www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/ 57 B
402 B 238ms
238ms XHR
application/json 151.101.114.133
FASTLY

General

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Full URL: https://www.pega.com/lmmsprd/PRRestService/PegaMKTContainer/V2/CaptureResponse
Requested by: Host: www.pega.com
URL: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software: /
Resource Hash: be7de6f5e4409350dff6da0248f2bbd6edf7641f2a5ea15a2412b726ad5e918f

Request headers

Accept: application/json, text/javascript, */*; q=0.01
X-NewRelic-ID: UwYHUF9WGwUGV1ZbAQcB
X-Requested-With: XMLHttpRequest
Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

date: Mon, 30 Nov 2020 03:24:06 GMT
x-timer: S1606706646.337230,VS0,VE214
vary: Accept-Encoding
x-cache: MISS
content-type: application/json;charset=UTF-8
access-control-allow-origin: *
x-cache-hits: 0
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_lmms_pega_com
content-length: 57
x-served-by: cache-hhn4043-HHN

POST
H3-Q050 200 collect
www.google-analytics.com/ 35 B
81 B 13ms
13ms Other
image/gif 2a00:1450:4001:824::200e
GOOGLE

General

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Show headers Download Go to

Full URL

https://www.google-analytics.com/collect

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

H3-Q050

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:824::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

pragma: no-cache
date: Mon, 30 Nov 2020 03:24:06 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
access-control-allow-origin: https://www.pega.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 responsible-ai-prevcard.jpg
www.pega.com/sites/default/files/styles/480/public/media/images/2020-11/ 9 KB
9 KB 25ms
24ms Image
image/webp 151.101.114.133
FASTLY

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.pega.com/sites/default/files/styles/480/public/media/images/2020-11/responsible-ai-prevcard.jpg?itok=qbue6k3b

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

151.101.114.133 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),

Reverse DNS

Software

Resource Hash

2c9c8e8e073154eda73bf69ef4278ac8be50c4590e4838ce85c164de0ede9438

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.pega.com/insights/resources/insiders-perspective-digital-customer-service?IxID=-4085824386027040866&O=DigitalTransformationWithCS_DCU_NBA501_ES6_EM181439&utm_source=BOTActivity&utm_medium=email&utm_campaign=Engagement_NBA&utm_content=20DE_CE_NA-NA_EM(EM-181439)_EM1_CI_OT_NBADCUCSDXCVIDEO_NA&CONID=CON-7699017
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 30 Nov 2020 03:24:06 GMT
x-content-type-options: nosniff
age: 897345
x-cache: HIT, HIT, HIT
fastly-io-info: ifsz=16825 idim=480x264 ifmt=jpeg ofsz=9048 odim=480x264 ofmt=webp
x-cache-hits: 3, 1, 1
fastly-stats: io=1
x-ah-environment: prod
content-length: 9048
x-request-id: 5fe8b7f692d4d9e65fcc9c35868df586c07a04a9f3c93b01eb794b3e09eae833
x-served-by: cache-dca17726-DCA, cache-hhn4043-HHN
x-timer: S1606706647.517598,VS0,VE1
etag: "Yc7UpX9F/X0ZNV3xrfzwO2p9owStfKaEjQSnu7HVc6E"
vary: Accept
content-type: image/webp
cache-control: max-age=1209600
accept-ranges: bytes
backend-name: 68DtV4BUwXEbeWpwB14Jwz--F_Acquia_Shared_Load_Balancer
expires: Thu, 03 Dec 2020 18:08:20 GMT

Verdicts & Comments Add Verdict or Comment

101 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

22 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
www.pega.com/	1970-01-21 10:06:26	Name: sliguid Value: c72b58d4-c9bf-4243-955e-1c5b488fac6f
www.pega.com/	1970-01-19 14:28:31	Name: slireg Value: https://scout.us2.salesloft.com
.pega.com/	1970-01-19 14:41:50	Name: _uetvid Value: 7fc2446032bb11eb9c210b362b3fc7e8
.pega.com/	1970-01-19 14:19:53	Name: _uetsid Value: 7fc239d032bb11eb9fc8d5c595257cc2
.pega.com/	1970-01-19 14:19:33	Name: DLT_GAMP_CID Value: 139461757.1606706644
www.pega.com/	1970-01-21 10:06:26	Name: slirequested Value: true
.pega.com/	1970-01-19 14:18:26	Name: _gat Value: 1
.pega.com/	1970-01-19 14:19:53	Name: _gid Value: GA1.2.53357795.1606706644
www.pega.com/	1969-12-31 23:59:59	Name: BIGipServerlmms_prd_https_pool Value: 2671552704.21283.0000
.pega.com/	1970-01-20 07:49:38	Name: _ga Value: GA1.2.139461757.1606706644
.pega.com/	1970-01-19 14:19:33	Name: gautmp_cid Value: 139461757.1606706644
www.pega.com/	1969-12-31 23:59:59	Name: gscs Value: 1606706644.1606706644.1606706644
www.pega.com/	1970-01-20 07:49:38	Name: gsci Value: qv4pozpuv6nfd0wlt6l43hbjfk32p2pi
.pega.com/	1969-12-31 23:59:59	Name: MKTSESSID Value: 12fbe0b0b4c7498c88695b7e8c026f2b_20201130T035404.561 GMT
.pega.com/	1970-01-19 16:28:02	Name: _fbp Value: fb.1.1606706644393.351187523
www.pega.com/	1970-01-20 07:49:38	Name: gscv Value: 1606706644.1606706644.1606706644.1
.doubleclick.net/	1970-01-19 14:18:27	Name: test_cookie Value: CheckForPermission
.pega.com/	1970-01-19 23:04:06	Name: PEGA_VISITOR Value: ff4a9789-4e37-406e-badb-817b03c3c9f7
.pega.com/	1970-01-19 16:28:02	Name: _gcl_au Value: 1.1.795135014.1606706644
.pega.com/	1969-12-31 23:59:59	Name: notice_behavior Value: implied,eu
.pega.com/	1970-01-19 23:02:59	Name: CONID Value: CON-7699017
.pega.com/	1970-01-19 23:02:59	Name: MKTID Value: C-%09%7Bpr%7DrcmMLBAtRdOZIbay2HcFV1Z0TfPw7Hj7%2BVl6cLGp5YA%3D

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	warning	URL: https://players.brightcove.net/1900410236/r1CAdLzTW_default/index.min.js(Line 1) Message: VIDEOJS: WARN: videojs.plugin() is deprecated; use videojs.registerPlugin() instead

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

8017703.fls.doubleclick.net
api.company-target.com
bam-cell.nr-data.net
bat.bing.com
bcbolt446c5271-a.akamaihd.net
c212.net
cdn.c212.net
cdn.getsmartcontent.com
cf-images.us-east-1.prod.boltdns.net
connect.facebook.net
consent.trustarc.com
consent.truste.com
edge.api.brightcove.com
email.em.pega.com
fonts.googleapis.com
fonts.gstatic.com
js-agent.newrelic.com
js.idio.co
lmms.pega.com
manifest.prod.boltdns.net
match.prod.bidr.io
metrics.brightcove.com
ml314.com
pixel.mathtag.com
players.brightcove.net
px.ads.linkedin.com
s.getsmartcontent.com
s.yimg.com
scout-cdn.salesloft.com
scout.salesloft.com
scripts.demandbase.com
segments.company-target.com
snap.licdn.com
sp.analytics.yahoo.com
stats.g.doubleclick.net
vjs.zencdn.net
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
www.pega.com
13.224.198.94
13.224.90.110
13.224.93.112
13.224.93.33
13.224.93.45
13.224.93.54
151.101.114.110
151.101.114.133
151.139.237.219
162.247.243.146
198.22.153.103
2.16.186.8
2.18.233.201
2.18.234.122
212.82.100.181
216.58.210.6
23.111.9.64
2600:9000:206f:f600:16:cfb1:a0c0:93a1
2620:1ec:21::14
2620:1ec:c11::200
2a00:1288:f03d:1fa::4000
2a00:1450:4001:806::2008
2a00:1450:4001:806::200e
2a00:1450:4001:814::2003
2a00:1450:4001:817::2003
2a00:1450:4001:818::2008
2a00:1450:4001:819::2003
2a00:1450:4001:81a::2004
2a00:1450:4001:820::200a
2a00:1450:4001:824::200e
2a00:1450:400c:c0c::9c
2a02:26f0:6c00:296::25ea
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f11c:8183:face:b00c:0:25de
2a04:4e42:1b::539
2a04:4e42:1b::729
2a05:f500:10:101::b93f:9105
3.225.33.120
3.232.173.218
35.244.232.184
44.239.34.224
54.209.92.191
54.72.203.0
54.72.218.64
65.9.99.50
99.86.7.40
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0267d151b21c0e9aaf1ef29ccdb46f678ad15b74a6092a7b9fb1429868e0783a
0399c34e26652f4301eb0dd4315568a1b3db228f326a67896e5d1017d6658c10
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0a1d7c5a43cbecd2378e3f36bce45ca45dbfcabdda99fb705f5e0a7b1d9afe64
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0e49c2b4e86d3fda1dda93eb1210a47712f7b091181b4e7c6da2b3e6f8e86396
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88f6f8313da6706c89d7bab4b7db04addea5a08d78d8aa5247e6b28c791343d9
8e840618b3a29c558077f74e7e162baa94ac6f4f5c3fe27f6cf850de3777978b
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940ab4f9ab3a225ceb6fe2baba7009cb5a78a053bf32a764c90f1aaf64d38c4e
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9a0631eab8cf46bf141a28be73ff13e2d09f033e451ed64cd9ebf8e19430df58
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9e54e720aebfd400ec801b3e03a5c1a8d574138c065d7d92653617ee623b0f35
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acfa1f03ac087fc08ca7389b23f01c47b31c6d00d412a21d9342af3c070fff57
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b0302e0b7b2e849ec861dae4e22e4be87696ed7e3361f93ba93aedb409413091
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b196f1c1c4c57389397cea601b390429a6b92ced51f6d8f103a6d549e3928383
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f2e26a0b4b0fe8409f267a45d04fef5b3c056bd6ed90efa19e6df30d4edb0fd7
f2e6d7e4b8eb5ef8c0b45e2616e012b3c65efd1ad1fd90cef38a0293258c5906
f9a854a4e43d3c304007b1be5996fb2e9ae3673a1c747f506c5eff9a77b2355e
f9c64dd6c910b3493497e24e7c8dc247898f4c13bff821c379f2e979420e74d6
fff1707eca08314f50d0cfc63cdc0c3a8c8516c50a625f647c9c6afa11174395

www.pega.com Open in urlscan Pro 151.101.114.133 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Page Statistics

133 Requests

94 %HTTPS

43 %IPv6

33 Domains

43 Subdomains

44 IPs

7 Countries

2661 kBTransfer

6622 kBSize

22 Cookies

26 Outgoing links

Page URL History

Redirected requests

133 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 2 data transactions

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www.pega.com Open in urlscan Pro
151.101.114.133 Public Scan

Screenshot
Live screenshot

Full Image

133
Requests

94 %
HTTPS

43 %
IPv6

33
Domains

43
Subdomains

44
IPs

7
Countries

2661 kB
Transfer

6622 kB
Size

22
Cookies

133 HTTP transactions
2 data transactions