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> Privacy Policy


PRIVACY POLICY


OUR PRIVACY POLICY EXPLAINS WHAT INFORMATION WE COLLECT FROM YOU AND HOW WE
HANDLE IT.


Privacy Policy

This website is owned and operated by Zuru Jersey Limited and is intended for
use by consumers in the United Kingdom. We abide by the relevant rules of the
General Data Protection Regulation ("GDPR") and the Data Protection (Jersey) Law
2018.

In relation to regulated products only, and our service in relation to the same,
we are an Appointed Representative of Zuru Media Limited. You can view our
Financial Conduct Authority (FCA) register entry at: http://register.fca.org.uk

We take the protection of your personal data very seriously. Our privacy policy
explains what information we collect from you, what we do with it, how we keep
it secure and the circumstances in which we provide it to third parties.

We obtain and process personal data in different ways depending upon the purpose
of the processing and way in which we obtained your personal data.

In most circumstances your data will only be processed within the UK or EEA. If
for any reason we need to have your data processed elsewhere we will inform you
of that, any privacy risks involved and what we have done to minimise those
risks.

You can at any time ask us to tell you what personal data relating to you we
hold.

You also have the right to ask us to rectify your data if it is inaccurate,
erase it or restrict the processing of it, in particular in regards to your
right to object to processing under legitimate interests of your data for
profiling (including the use of custom, lookalike or similar audiences) and for
direct marketing. In some circumstances you can ask us to provide it to you in a
format which would allow you to transfer it digitally to another.

Where we have requested, and you have given us consent to process your data you
may withdraw that consent at any time.

Were our business to be sold all your data would be transferred to the purchaser
so that they could use it in the same way as we do now.

If you are at all concerned about our processing of your data, please let us
know by contacting our Data Protection Officer at complaints@zurumedia.com. You
may also complain about it to the Office of the Information Commissioner
("ICO").

Our Service

Our service enables people to request quotes or information about the products
shown on this website. Our service is connecting people who are looking to
purchase those products with relevant service providers of those products.

Customer Data

As a customer seeking a quote, we collect certain data from you, depending on
the product you enquire about. We will collect this when you submit one of the
forms on our website or contact us by telephone to request a quote. This data
may include:

Name and address;
Telephone number;
Email address;
Date of birth;
Gender;
Smoking status;
Marital status;
Financial status;
Health;
Product requirements;
Your IP address (a unique number which allows your computer to communicate with
others on the internet) and user agent (device information).
Where you ask us to provide you with a quote for your partner too, we will
collect details regarding them from you too, including their: Name;
Date of birth;
Gender;
Smoking status;
Health.


We do not collect any personal information from children, or about children.
Some of the information above may come from your spouse or another member of
your family.

We also collect data about your visits to our website and the pages that you
viewed to enable us to optimise the performance of our site.

From time to time, the information we request may change. If it does it will be
clear what we are requesting, and we only request information relevant to the
product you are enquiring about.

Additionally, we might collect data about you if you: Contact us, or we contact
you, by email, telephone or post. Post comments, material or other content on
our site.

We store IP addresses in order to stop unwanted traffic (i.e. spam) to our site.
For example, if we become aware that spam is coming from a particular IP address
(i.e. computer or location), we can block that IP address.

Purpose

Once we receive your request, we will connect you with one or more of our
relevant service providers in order to help you find a quote for the product you
are looking for. Before we do this, we may call you to confirm your details
and/or requirements. Once we pass you to a service provider, they will contact
you directly with your quotes. They may contact you by telephone, text or email
only about and directly in relation to your enquiry.

In relation to equity release enquiries, one of the companies who may contact
you are Responsible Life Ltd, an FCA authorised equity release firm.

In relation to funeral plan enquiries, one of the companies that we work with
includes Golden Leaves Funeral Plans Ltd.

You do not have to buy anything from any of our providers. There is no
obligation to purchase.

We may also call you to ask about your experience using our site and service,
and your experience in dealing with the service providers with which we
connected you.

We may monitor and/or record these calls for the purposes of quality control and
staff training, regulatory compliance, and to resolve disputes. We will never
share these call recordings with any third parties.

Direct Marketing

If you request a quote using our service then as our customer, we would like to
email and or post you, or send you text messages, about similar related products
and services for which we think you might like quotes or information. Under the
Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR), we
send such communications on the basis of the existing customer (soft opt-in)
exemption. You will always be given an opportunity to opt out of such messages
before we send them, and we will never send such messages if you have opted out:
Unsubscribe

From time to time we may share your data with carefully selected 3rd parties who
wish to contact you with relevant products or services, they may choose to
contact you via Telephone, Email, Post and or SMS.

You have the right to object to processing based on legitimate interests. In
each case where we have identified legitimate interests as the legal basis for
our processing, we have conducted a legitimate interests assessment.

Profiling, Custom & Lookalike/Similar Audiences

We work with Facebook, Google and other platforms to reach out to you with
adverts for similar related products and services we think you might be
interested in. We also like to use platforms to reach out to other people who
might like to use our service.

We do this in two ways. In both cases, your data, along with other data, is used
to create a custom audience and/or a lookalike/similar audience. Whenever an
audience is shared with a platform, the data is first hashed and pseudonymised,
meaning that any data within the audience that could identify a person is
replaced with an artificial identifier, and the process of transferring the data
is secure. We don't share more data than we need to for the purpose of creating
the audience.

Custom Audience - A custom audience is a list of existing users of our service.
From time to time, we share this with these platforms. As explained above, the
data is first hashed and pseudonymised. The platform uses this audience to show
our existing users our adverts for our other products and services.

Lookalike/Similar Audience - A lookalike/similar audience is an audience created
by the platform. From time to time, we share with platforms a list of existing
users. The platform profiles this list to find and create lookalikes - i.e.
other platform users who have similar characteristics to the existing users - to
which it shows our adverts. Again, as explained above, the data is first hashed
and pseudonymised.

If we transfer data to these platforms, we will only do so where the entity we
contract with is based within the UK or EEA, and if the platform uses
sub-processors, that their sub-processors are in countries that have a European
Commission adequacy decision, which means they are considered to offer an
adequate level of data protection (e.g. EU-USA Privacy Shield).

At any time, you may object to such activity by opting out:
Unsubscribe

You can also opt out on Facebook
https://www.facebook.com/ads/preferences/edit/

and Google
https://adssettings.google.com/

Receiving Data from Service Providers

From time to time, service providers may return data to us. They may do this if
they have a query regarding a request for quotes that we have sent to them in
order to enable us to resolve the query. They may also return data to us,
together with confirmation on whether or not a product has been purchased, in
order to enable us to improve our marketing. We may also use such data to create
custom and lookalike/similar audiences, as explained above.

Data Storage

All our digital data is stored and processed in the UK by Zuru Media Limited and
off site by them at a secure "server farm" also in the UK. It may also be shared
with other members of our group - Zuru Group Limited and Cover Direct Limited.
Your data is also shared with those who dispatch direct marketing communications
for us.

We have appropriate contracts in place with all suppliers to ensure the
protection and confidentiality of data.

We don't work with any service providers until we have a legal contract in
place. This is to ensure that they respect your data and rights by keeping your
data secure and confidential, limiting their use of your data (i.e. to providing
you with the requested quotes), and not sharing your data with anyone else. If
we pass your request onto one or more of our relevant service providers, we will
do this in a secure way.

Automated Decision Making

Before we pass your request to any service providers, our service may involve an
element of automated decision-making. Our technology platform may automatically
assess your product requirements and pass your request to such service providers
that would like to receive requests for quotes at the time your request is made.

Retention

Your data will be retained in our systems for up to ten years after we obtain it
or ten years after we pass you through to a Service Provider, with the exception
of call recordings will be kept for a maximum of one month.

Legitimate Interest

We have a legitimate interest in processing your data in the following ways,
because you have asked us to do it and it is also necessary to allow us to
fulfil our contractual obligations to you.

Connect you with relevant service providers;
The automated decision making explained above;
Using and sharing your IP address;
Calling you to confirm your details and requirements;
To email you about similar products and services;
To post information to you about similar products and services;
To create custom/lookalike/similar audiences;
Receiving data from service providers.

Industries and Sectors we may share information with (similar products and
services)

Deals, Offers, New Products, Services
Financial Products
Home Improvements and Renovations
Insurance
Life assurance
Lifestyle Products
Pre-paid Funeral Plans
Retail & lifestyle
Healthcare products and services

You have the right to object to processing based on legitimate interests. In
each case where we have identified legitimate interests as the legal basis for
our processing, we have conducted a legitimate interests assessment.

Consent

We only need your consent to process information about your health. We will
obtain that consent when you first provide us with that information. You can
withdraw it at any time.

Use of Cookies

We collect information about your computer, including where available your IP
address, operating system and browser type using a cookie filer. Cookies help us
to improve our website and deliver a better and more personalised service to
you. They enable us to personalise your experience on our website, speed up your
searches and help us select services or materials for inclusion on the website
which may be of interest to you. It also allows us to monitor general traffic
patterns and usage of our website to help us to improve our website design and
layout. Most browsers accept cookies automatically, but usually you can alter
the settings of your browser to prevent automatic acceptance. If you choose not
to receive cookies, you may not be able to use certain features of our website.

The information within these cookies is completely anonymous.

If you provide us with information about yourself by form filling on our website
a session cookie collects that information and stores it during your browsing
session so that if you wish to fill another of our forms, it will be
automatically populated. Information stored in that cookie is deleted as soon as
you terminate your browsing session.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on
this page and, where appropriate, notified to you by e-mail. Please check back
frequently to see any updates or changes to our Privacy Policy.

Contact

If you have any questions regarding this privacy policy, or for any other
reason, please contact us through our UK agent Zuru Media Limited on:

info@zurumedia.com

or at

Zuru Jersey Limited,
13 Castle Street
St Helier, Jersey
JE2 3BT
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Speak to an expert:

01489 663180

info@quotesearch.com

Mon - Thu: 9am - 6.30pm

Fri: 9am - 4pm

Sat - Sun: Closed




QuoteSearch Copyright © 2014-2022 Zuru Jersey Limited is an appointed
representative of Zuru Media Limited which is authorised and regulated by the
Financial Conduct Authority. Show More [+]

QuoteSearch Copyright© 2014-2022 Zuru Jersey Limited All Rights Reserved. Zuru
Jersey Limited is an appointed representative of Zuru Media Limited which is
authorised and regulated by the Financial Conduct Authority. Licenced on the
Data Protection Register - Licence No 50186. View our Data Protection Policy.

We make every effort to ensure you receive quotes from the whole of the market
however sometimes we may introduce you to a broker who works with a limited
number of providers. We are happy to introduce you to an alternative broker upon
request.



The information on this website is targeted at consumers in the UK. This website
is free to you but to operate this website we may receive a fee from the
provider or intermediary we refer you to. Calls to you and telephone transfers
to any provider or intermediary we refer you to may be recorded for quality and
training purposes. The content of this website does not constitute financial
advice and is provided for general information purposes only. We take care to
make sure that the information and material is accurate and up-to-date. However,
errors and omissions may occur, and you should not take the accuracy of the
information and material for granted or rely upon it as a statement or
representation of fact. Some products are only available from selected providers
and intermediaries.

Speak to an expert:

01489 663180

info@quotesearch.com

Mon - Thu: 9am - 6.30pm

Fri: 9am - 4pm

Sat - Sun: Closed


PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information
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MANAGE CONSENT PREFERENCES

PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages.    If you do not allow these cookies then
some or all of these services may not function properly.

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

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