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EXPLORE OUR TRANSFORMATIONAL RESOURCES

As a global leader in workplace training and development, we've created custom
resources to supplement your training, as you further develop the skills to
become a better, more confident, and more effective version of yourself
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Case StudieseBooksPodcastsVideosWebinarsWhite Papers
Podcast

Family Entrepreneurship: From Personal Well-being to Team Synergy and Growth

Christina Dorr Drake & Rusty Drake, co-founders of Willa’s Organic Oat Milk,
faced the dual challenges of launching their new product during Covid-19
Pandemic and navigating Christina's breast cancer journey This episode explores
their entrepreneurial lessons, emphasizing communication, relationship building,
resilience, and the vital role of self-care in business. From battling cancer to
empowering teams, their inspiring journey encapsulates the strength found in
adversity a...

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eBook

Take Command: Dale Carnegie Success Strategies

Discover the power within you with our eBook, "Take Command: Dale Carnegie
Success Strategies." Benefit from transformative insights shared by Dale
Carnegie CEO Joe Hart and Michael A. Crom, Board member Dale Carnegie, in their
latest book Take Command. (Jan 2023)

View eBook
Podcast

A Legacy of Wisdom Across Generations

Niren Chaudhary is the CEO & Chairman of the Board of Panera Brands, one of the
world's largest fast-casual restaurant companies. With prior roles as President
of Krispy Kreme and 23 years at Yum! Brands, including the Global President of
KFC, his leadership is unparalleled. Join us and listen to Niren's leadership
insights on leading with courage, gratitude, generosity, and congruency. Be
self-aware to not overplay our strengths and present one version of ourselves.

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Podcast

Take Command and Level Up to Become the Best Version of Yourself

Alvaro Nuñez Alfaro, originally from Madrid, Spain, found himself drawn to the
world of tennis at an early age. His dreams of becoming a professional tennis
player laid the foundation for his resilient and adventurous spirit. Graduating
as a valedictorian student, Alvaro used his proficiency in tennis as a lever to
secure a scholarship in the U.S., kickstarting a journey that would transcend
sports and lead him into the dynamic realm of entrepreneurship. He is the
founder & CEO ...

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Webinar

Skills, Attitudes, & Culture: Preparing for the AI Revolution

Artificial intelligence is already beginning to transform the way organizations
function. For organizations to realize AI’s greatest benefits, they need
employees who are ready - empowered with the right skills and attitudes to
implement.


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Podcast

Career GPS: Setting Your Destination with Chris Winton

Chris Winton, from his early days in Memphis, initially struggled with his
academic performance while juggling two jobs to support his family. However, an
internship through the InRoads program at FedEx altered the trajectory of his
life. This opportunity ultimately led him to become a key figure in both FedEx
and Tesla, gaining profound insights from iconic CEOs Fred Smith and Elon Musk.
Join us to learn Chris’ insights on authentic leadership, setting goals,
mentoring with humanity...

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Podcast

Empowering Change, Confidence, and New Opportunities with Deena Ghazarian

Join us and listen to Deena Ghazarian's insights about the importance of open
communication, networking, mentorship, and adaptability in our career journey.
Deena is a former executive at Macy's who has transitioned into a tech executive
and is currently the CEO of Austere, an award-winning technology accessories
company. She is also the co-founder of Chloe Nickie, a women's shoe business
that provides higher-end brands at reasonable prices and donates a significant
portion of ...

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White Paper

A Leadership Imperative: Creating a Culture of High-Performing Teams

Are your workplace teams an area of competitive advantage? In this white paper,
with insights drawn from Dale Carnegie’s global research study on teamwork, we
share key influences that separate high-performing teams from others.

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White Paper

People-Centered Engagement: How to Engage Through Humble Leadership

Employee engagement and retention are in large part impacted by the
effectiveness of immediate managers and organizational leaders across several
levels. Learn how to equip your leaders with the skills to drive increased
productivity, loyalty, and commitment through humble leadership.

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Podcast

Become Boundless with Vala Afshar

Vala Afshar is a prominent figure in the world of technology and digital
transformation. He currently serves as the Chief Digital Evangelist for
Salesforce. Vala is renowned for his thought leadership, digital presence, and
storytelling abilities. He has nearly one million followers on Twitter (now X),
over 600 published articles, and is the author of two books, and is also the
co-host of DisrupTV, a weekly podcast show covering the latest digital business
and innovation market trends. Joi...

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Podcast

The Power of Learning: A Lifelong Journey with Aarash Darroodi

Aarash Darroodi is General Counsel, Executive Vice President, and Corporate
Secretary of Fender Musical Instruments Corporation, one of the world’s global
leaders in manufacturing instruments and amplifiers. He grew up in Iran with his
grandparents and was able to move to his parents in the USA at the age of 7. His
background and experience with immigration to the US shaped who he is
today. With a background spanning over 19 countries, he connects cultures across
the Americas, E...

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Webinar

Panel Talk: AI and the Future of Organizational Culture

Join a panel of global human relations experts as we share Dale Carnegie’s
research which uncovers what organizations and executive teams need to do to
prepare their workforce to adapt, adopt, and take advantage of artificial
intelligence.

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Podcast

Culture of Belonging and Empathy with Britta Wilson

Britta Wilson most recently served as the Vice President of Inclusion & Outreach
at Pixar Animation, where she led initiatives to discover, nurture and empower
diverse voices. Her primary focus is on cultivating resonant content, fostering
a culture of belonging, and promoting compassionate community service. Britta's
life journey also involved prioritizing her family and pursuing a Ph.D. in
Education, specializing in organizational leadership. She consistently sought
opportunities...

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Webinar

Salesforce Trailblazer: The Art of Storytelling

Learn how storytelling can help you stand out! Join us and unlock your ability
to pair sales skills with critical presentation skills in a way that draws
people in, wins clients over, and allows you to close more business.


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White Paper

Preparing People for Success with Generative AI

A new workforce transformation is upon us. Artificial intelligence is already
disrupting industries and has the potential to dramatically increase worker
productivity. Learn how you can prepare your teams to transition toward AI and
understand the opportunities and threats.

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Podcast

Overcoming Doubt and Pursuing Passion with Redfoo and Piers Ridyard

Redfoo, born Stefan Kendal Gordy, is a multi-platinum selling singer and two
times Grammy nominee, songwriter, producer, and Web3 coder. Despite facing
hurdles and criticism, Redfoo pursued his passion for music and achieved
success. He is best known for his hit single "Party Rock Anthem" in 2011 and his
performance for Super Bowl Half Time Show in 2012. However, he has recently
shifted his focus towards coding, considering it the ultimate creativity that
combines math, science, ...

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Podcast

From Engineering to Empathy: A Leadership Journey with Merrie Williamson

Meet Merrie Williamson, an accomplished leader with a diverse background. With
20 years of experience leading engineering teams at Intel and currently serving
as the Corporate Vice President of Azure Infra at Microsoft, Merrie's career
trajectory has been remarkable. In this episode, Merrie shares her personal
journey of discovery and the pivotal moment that led her to embrace empathy and
transition into her current leadership role as CVP of Azure Infrastructure and
Digital & App I...

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Podcast

Leveraging the Strengths of Each Individual to Achieve Success with Ron Carter

Meet Ron Carter, a veteran of the technology industry and the inventor of the
first video doorbell—now known as Ring. He is revolutionizing the industry with
his latest first-generation technology that addresses security in the e-commerce
sector using mobile applications for improved security, access, and logistics.
Despite facing multiple setbacks, including losing everything and battling
cancer, he never gave up and continued to pursue his dream.

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Case Study

Guerbet

Dale Carnegie partnered with Guerbet for the development of managerial and
leadership skills of Guerbet ‘s global teams. We customized leadership training
solutions for Guerbet’s teams around the world to transform the entire
organization.

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Podcast

Building Your Own Castle with Silvina Moschini

Silvina Moschini is an Argentinian entrepreneur and businesswoman. She is the
founder, president & chairwoman of Unicoin, a next-generation cryptocurrency
designed to be stable and profitable because it’s backed by a portfolio of
equity stakes in the companies part of Unicorn Hunters, is a new groundbreaking
investment platform that will spotlight emerging growth companies looking to hit
the coveted $1B “unicorn” valuation mark while rallying individual investors
worl...

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eBook

Take Command: Chapter 1

Access an excerpt from Dale Carnegie’s newest book, Take Command.

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Podcast

Play the Game of Now with Suneel Gupta

Suneel Gupta is an accomplished entrepreneur and best-selling author whose
mother immigrated to the United States from Pakistan. She secured a position as
the first female engineer at Ford, and her inspiring story influenced Suneel's
career trajectory. Suneel has helped thousands of individuals develop better
habits and achieve success through his best-selling book, "Backable: The
Surprising Truth Behind What Makes People Take a Chance on You." He is also the
founding CEO of ...

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Podcast

Get Comfortable with Being Uncomfortable with Ally Love

Ally Love is a multifaceted woman, pioneering the slash generation by wearing a
multitude of hats. She is the CEO of Love Squad, a community organization
empowering women; a Peloton instructor, Brooklyn Nets arena host; an inspiring
speaker; and an Adidas global ambassador.

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Webinar

Take Command in 2023

Join us for a 20 min express webinar and celebrate the launch of Dale Carnegie’s
latest book! Rooted in time-tested principles, leadership lessons, and
inspirational stories from young leaders from around the globe, you’ll
understand the pathway required to take the next step in your career and take
control of your future.

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eBook

Take Command Companion Journal

Enhance your reading experience and put insights and concepts into action with
Take Command’s companion journal. Along with the book, the journal will allow
you to build confidence by finding your inner strength, creating a network of
support with enhanced relationships, and leading the life you want with
intention and vision. Visit takecommand.com and order your copy in hardcover,
ebook o...

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Podcast

Take Command of Your Thoughts, Your Relationships, and Your Future with Michael
Crom & Joe Hart

This episode is dedicated to Dale Carnegie & Associates' newest book, Take
Command. The book, like our podcast, focuses on what professionals in the modern
world can do to take command and succeed in their personal and professional
lives. Our guests today are the book co-authors: Joe Hart, President & CEO of
Dale Carnegie & Associates and Take Command Podcast host; and Michael Crom,
author, Board member of Dale Carnegie & Associates, and Dale Carnegie's
grandson. In...

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Podcast

Winning Friends and Influencing People with Stories by Donna Dale Carnegie &
Andrew Postman

This end-of-year, special episode of Take Command features an interview with
Dale Carnegie’s daughter, Donna Dale Carnegie, who is the Chairwoman of the
Board of Directors of Dale Carnegie and Associates. Together with Simon and
Schuster author Andrew Postman, they updated the bestseller, How to Win Friends
and Influence People. 

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Podcast

Define Your Core Values, Act Upon Your Dreams, and Care About Others with Dr.
Vince Patton

Dr. Vince Patton served as the Eighth Master Chief Petty Officer of the Coast
Guard for more than 30 years until his retirement in 2002. Dr. Patton’s primary
focuses were on quality of life, career development, work environment, and
personnel matters.

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Webinar

How Senior Leaders Engage Empowered Employees

Join Dale Carnegie’s Global President & CEO, Joe Hart, as he explores what has
created empowered employees, introduces research findings that show what engaged
employees expect from their senior leaders, and what strategies senior leaders
can use to build a culture of engagement and retention.

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Podcast

When Your Plan B Turns into Plan A with Susie Ma

Susie Ma is the Founder and CEO of Tropic Skincare. She is a philanthropist with
a focus on creating a healthier, greener, and more empowered world.

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Podcast

People First Culture and Owning Your Decisions with Fergus Williams

Fergus Williams is the first employee and (since 2020) CEO of Walking With The
Wounded (WWTW), a UK charity that supports injured former members of the UK
armed forces in their career transition from military to civilian life. Over the
past decade, Fergus and his team have supported more than 15,000 veterans in the
United Kingdom.

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White Paper

Engaging & Retaining Empowered Employees

Get a comprehensive look into the current state of employee engagement in 2022
from the employee’s perspective. Understand exactly what employees need to feel
engaged and how you can build systems to support organizational employee
engagement efforts.

View White Paper
Case Study

Quickslide

Quickslide are the UK’s leading manufacturers of sliding sash windows, casement
windows, bi-fold doors and casement doors in PVCu. The organisation is firmly
committed to continuously evolving its acclaimed ranges, improving production
efficiency and investing in staff development to remain at the forefront of the
window and door industry. By continually investing in the latest technologies
and processes, Quickslide can ensure that all window designs offer outstanding
thermal efficie...

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Podcast

How to Take Advantage of Opportunities when they Arise with Huynh Thanh Phong

Huynh Thanh Phong is a well-respected figure in the Asian and global insurance
industry and currently serves as the CEO and Executive Director of the FWD
Group.

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Podcast

The Importance of Living a Purposeful Life with Dr. Yasmin Davidds

Dr. Yasmin Davidds is an entrepreneur and organizational psychologist. She is
CEO of three organizations: the Multicultural Women Executive Leadership
Foundation, the Women’s Institute of Negotiation, and the Dr. Yasmin Davidds
Leadership Institute, which are focused on empowering women.

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Podcast

Winning the Game of Life with Aspiration, Ambition, and Action with Marshall
Goldsmith

Dr. Marshall Goldsmith is ranked as Thinkers50 #1 Leadership Thinker, World’s #1
Executive Coach, and New York Times #1 Bestselling Author. His experience in
leadership has enabled him to understand how successful people think and make
decisions. He’s been coaching positive behavioral changes that help us overcome
challenges and become more confident. Marshall’s insights to achieve success lie
in three words: Aspiration –finding a profound meaning without a timeline...

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Webinar

Engage, Retain, Grow with Enterprise Live Online Subscriptions

See the live online difference! Learn how Dale Carnegie Unlimited pairs the best
of online training subscription services with interactive, best-in-class, live
online trainers. Confront challenges in the areas of leadership, customer
service, sales, communications, and executive level. 

View Webinar
Podcast

Winning with Confidence and Ambition with Andre Swanston

Andre Swanston is a dynamic tech innovator and media magnate whose ability to
forecast industry shifts, identify opportunities, and take calculated risks has
catapulted him to one of the only 9-figures exits by a Black American. He was
the Co-founder and CEO of Tru Optik, a data and identity company for streaming
media advertising, acquired by TransUnion in 2020.

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Podcast

Live a Bit on the Edge Every Now and Then with Saana Azzam

Saana Azzam is the Founder, CEO & Chief Inspirational Officer of MENA Speakers,
The Middle East leading speaker’s bureau. She is also an award-winning
international economist, Forbes contributor, an international keynotes and
conferences speaker, and a businesswoman influencer. Her success is grounded in
helping businesses in The Middle East select the right speakers for their events
from talent in the region and worldwide.

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eBook

How to Win Friends and Influence People: Chapter 1

The classic that has improved and transformed the personal and professional
lives of millions – New and updated for the next generation of leaders. On sale
5/17/22

View eBook
Podcast

Fail Fast, Fail Cheap, and Focus on the Winners with Kevin Harrington

Meet the original “shark” from the show Shark Tank, the infomercial creator of
the As Seen on TV brand and co-founding board member of the Entrepreneur’s
Organization, Kevin Harrington. Throughout his career, he’s started 20
businesses that have generated more than $100 million in sales. He admits he has
had his share of failures, which is a key part of his success. Kevin defines
leadership as empowering others, giving directions, and not micromanaging but
inspiring...

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Podcast

The Passion for Leadership with Adam Mendler

Adam Mendler is the CEO of The Veloz Group, where he co-founded and oversees
ventures across a wide variety of industries. Adam is also the host of the
leadership podcast Thirty Minute Mentors, and the author of articles for Forbes,
Inc., HuffPost, and “Leadership Lessons” for Thrive Global. Adam began his
leadership journey at a young age. He held various leadership positions, such as
class president, sports coach, and captain of his team. These endeavors have all
been instrum...

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Podcast

Building a Mindset to Succeed through Adversity with Robert Forrester

Robert Forrester is the CEO of Vertu Motors plc, currently the fifth-largest
automotive retailer in the UK. He got into his current role through a series of
accidents. His life changed when he was diagnosed with a deadly disease.
Immediately, he understood what he wanted to do next, personally and
professionally. He believes that people need to figure out what they want from
life early on, create a plan, and execute it.

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Podcast

Building Strong Relationships with Keith Ferrazzi

Keith Ferrazzi is the NY Times bestselling author of “Never Eat Alone”. He is
recognized as one of the world’s most sought-after executive coaches and a
networking master. Keith’s work focuses on building genuine connections that
will make us more effective at work and in life.

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Podcast

Be Flexible, Nurture Relationships, and Allow Opportunities to Find You

Portia Mount is a marketer who advocates for, writes, and speaks on career and
lifestyle issues for working women. Portia is a Vice President of Marketing for
Trane Technologies, a global climate technology company. One of her side
passions is hosting a podcast for aspiring women: The Manifista Podcast.

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Podcast

Never Walk Away From Integrity with Admiral Michael Mullen

Admiral Mullen reached the number one job in the United States Military –
Chairman of the Joint Chiefs of Staff. His passion for leadership started with
college sports, his passion for communication came from his father, who was a
Hollywood PR executive, and his interest in human relations was enhanced while
he was an Admiral in the US Navy.

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Podcast

Focus, Perseverance, and Legacy with Dave Winfield

Join us as we dig deeper and hear about life & leadership lessons from Dave
Winfield, who had an exemplary career on and off the field in professional
sports, business, media, and philanthropy. A recipient of countless awards
including the National Baseball Hall of Fame, 2001, NCAA College Baseball Hall
of Fame, 2006; 7 Gold Gloves, and 6 Silver Slugger Awards, he is currently an
advisor to the Executive Director of MLBPA and plays an influential role working
with the players in busine...

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Podcast

Empowering Entrepreneurs to Save Our Oceans with Daniela Fernandez

Daniela Fernandez is the Founder and CEO of Sustainable Ocean Alliance, the
world’s largest network of young ocean leaders from over 165 countries with the
world’s first Ocean Solutions Accelerator. She is an award-winning social
entrepreneur and Forbes 30 Under 30 award recipient. Being self-aware,
establishing priorities, and acting without fear is what guided Daniela along
her journey. Leadership to her means the ability to inspire, uplift, and empower
individuals to find th...

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Podcast

Building Relationships & Taking Risks with Ginny Clark

Ginny Clark is the Executive Director of The Sands Family Foundation. She
shares her years of wisdom in solving problems and assessing challenging
situations. Her experiences of building relationships, and not being afraid
to ask for help, have led her to her success today. As a retired executive of
Constellation Brands, a Fortune 500 beer, wine, and spirits company, Ginny
defines ...

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Webinar

Creativity: Organizational Purpose, Engagement & Diversity

Build a workplace culture that nurtures creativity, attracts top talent, and
drives innovation. Join us for this on-demand executive webinar and see how
having a strong organizational purpose, combined with leader’s drive employee
engagement, and team members with diverse backgrounds create a culture of
creativity.

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Podcast

Be Bold, Build Fast, and Make It Brilliant

Dr. Ali Parsa is the Founder & CEO of Babylon Health, one of the world’s
fastest-growing digital healthcare companies. Named as one of “The Times 100
People to Watch”, Ali focuses on the importance of building a workplace culture
that supports people inspired by a common great idea and who are not afraid to
fail. Join us as we dive into Ali’s inspirational advice to dream big, act
courageously, be creative and lead with empathy. Be inspired by Ali Parsa’s ...

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Podcast

Sunk Cost Fallacy & Diving into the Deep End

Rachel Olney is a Stanford University Mechanical Engineering Ph.DCandidate and
the founder  & CEO of GEOSITE Inc. Rachel’s work has aided the military’s
efforts to leverage data, commercial imagery and communications platforms to
create improved intelligence products and resilient operations systems. Join us
as Rachel shares how an openness to the unknown, a willingness to be
uncomfortable, and jumping into opportunities can create a pathway for success.

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Podcast

Purpose, Humility, Mentorship: Strategies for Life with Artis Stevens

Join us to hear inspirational leadership lessons from Artis Stevens, President
and CEO of Big Brothers Big Sisters, and a recipient of the 2018 AMAF National
Nonprofit Marketer of the Year Award. Learn how to lead with humility, admitting
mistakes quickly, and taking command to improve the lives of youth and people in
need.

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Podcast

Redefining Success with Ryan Chen

Join us to hear inspirational lessons from Ryan Chen, Forbes 30 Under 30
Entrepreneur and the CFO/Co-Founder of NEURO, for redefining success, overcoming
obstacles, and taking command of your potential – no matter the circumstance.

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Podcast

Encouraging Restless Curiosity with Jonathan Karp

Join us for today’s discussion Jonathan Karp, President and CEO of Simon &
Schuster, to learn practical advice for building productive groups and
encouraging “restless curiosity” through books, open interactions, and
transparency.

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Podcast

Building Confidence Through Adversity

Join us as the former US Special Envoy and Director of the Global Engagement
Center Lea Gabrielle honed her “listen and be decisive” leadership mindset from
taking on diverse roles such as a Navy F/A-18C Fighter Pilot, a CIA-trained
intelligence operative, and eventually a National Television news correspondent
and anchor. Join us to hear practical insight for how to lead people forward in
environments prone to conflict and wrought with polarizing opinions.

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Podcast

Unlocking Human Creativity

Join us as 5-time tech entrepreneur, New York Times Bestselling Author, and
“Creative Troublemaker” Josh Linkner shares what it means to democratize
innovation, empower responsible risk, and reward the rituals that lead to
psychologically safe environments open to ideas and innovation.

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Case Study

DSV

DSV reached out to Dale Carnegie seeking a partner that could provide a solution
that was different from traditional self-paced and on-demand training. They
needed something that would allow their dispersed teams to connect and
collaborate across offices and truly engage with sustainable skill development
opportunities on a schedule that worked with their demanding roles and
responsibilities.

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Case Study

Eversource Energy

Eversource Energy, a Fortune 500 company, powers New England by providing
electricity, natural gas service and water service to approximately 4 million
customers in Connecticut, Massachusetts and New Hampshire. Eversource Energy’s
HR department had an objective to prepare up-and-coming supervisors with the
skills required to lead.

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Podcast

Leading with a No Limits Approach for the Future

Join us as Stephen Klasko, CEO of Jefferson Health and President of Thomas
Jefferson University shares his insight on the leadership mindset that empowers
what’s possible in people and organizations and offers practical advice on
succession planning, creative risk-taking, and asking the kinds of questions
that open the door to innovation.

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Webinar

Psychological Safety: Empowering Resilient & Inclusive Cultures

The need to cultivate safe environments that empower success and equip employees
with the skills and tools they need to effectively lead and implement the
workplace initiatives of today is crucial. In this panel, we explore research on
how to create psychologically safe workplace cultures from industry leaders and
practitioners.

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Podcast

Culture Transformation: Model, Coach, Care Unlocking People Potential with a
Growth Mindset

Join us as Kathleen Hogan, Chief People Officer and EVP of Human Resources for
Microsoft, shares and explains hearing practical advice on personal and
organizational leadership, the importance of listening and staying humble, and
how organizations succeed by empowering great teams.

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Podcast

Cultivating Success with Healthy Habits with Britney Turner

Join us as Britney Turner, Founder and CEO of The Boss Up Inc, explains how
setting healthy boundaries, and “pouring in” to personal and professional
wellness, cultivates habits to achieve success.

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Case Study

Harris Teeter

Harris Teeter is well known for its customer service excellence. When the
company needed a modern leadership program for new and existing leaders, they
wanted to partner with a provider that held the same level of commitment to
excellence as they did. 

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Case Study

Nissan

Dale Carnegie was appointed as the development partner in supporting Nissan
Manufacturing on their mission to become a Great Place to Work. Many hundreds of
Supervisors, Seniors and Managers have already experienced a Dale Carnegie
Programme that is specifically designed and customised to meet Nissan’s exacting
standards.

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Case Study

Premier Foods

In 2015 when Dale Carnegie and the Premier Foods Andover site began their
partnership, the small and highly skilled team were performing well as
individuals and small groups, but the general manager recognised that there was
strong potential for improved overall performance if they could learn to
cooperate as a single, cohesive unit. R

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Case Study

Norwegian Cruise Line Holdings

With employees in offices across EMEA, which all had their own unique cultures
and goals, they needed their values of Family First and Commitment to Community
to be consistent wherever their people were based.

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Case Study

Brother

Since 2014, Brother UK have been working with Dale Carnegie to nurture and
develop the talent within their organisation.

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Case Study

Apex

The senior management team decided they needed to find a training partner whose
values matched their own with the ability to recognize the perspectives of team
members and management as well as foster individual and team change to manage
the business growth. 

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Case Study

The Landmark London

The Landmark believe in empowering their people, by creating a friendly, family
atmosphere for everyone to enjoy. A key part of their vision and purpose is to
challenge each other to enrich their teams and their business to create
fulfilling careers and engaging work.

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Case Study

VEKA

Dale Carnegie is VEKA's long term development partner. Together, we created the
VEKA WAY, enabling people to take ownership and responsbility for living and
breathing the VEKA WAY.

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Case Study

Granite and Trend Transformations

Part of the Italian based Trend Group, Granite Transformations is the number one
name in home installations across the world. Installing 8,000 kitchen and
bathrooms a month and with a turnover in excess of £200 million, they have 700
employees in 50 countries, including 5 production plants.

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Case Study

Chadwick Lawrence

Chadwick Lawrence is a broad based modern law firm proud of their Yorkshire
heritage. They are trusted across the region to have the knowledge and
experience to help in any legal situation. They are considered by many as
Yorkshire’s Legal People.

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Webinar

Leadership Strategies: Drive a Workplace Culture of Engagement

Organizations and their leadership teams must confront challenges on so many
fronts. Stress and burnout started by the pandemic have been compounded by the
great resignation. The rapid rate of change as well as the ability to connect
and collaborate remotely have employees feeling less connected than ever.

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Podcast

Leading for the Benefit of Others with Christian Ward

Join us as Christian Ward, Chief Data Officer & EVP of Yext, shares insight on
how to develop new ideas, listen to hear what people don’t say, make decision
with humility, and lead in a way that others rally behind.

Listen
Podcast

Inspiring Curiosity and a Positive Attitude with Ronan Dunne

Ronan Dunne, EVP and CEO of Verizon Consumer Group, shares principles for great
leadership, what it means to cultivate a curious mindset, and how to build
confident and innovative teams.

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Podcast

The Legacy of Giving Back with David Rubenstein

David M. Rubenstein shares his experience giving back to build a legacy that
goes beyond business success.

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Podcast

Taking the Initiative with Carlos Cubia

Carlos Cubia explores how to listen and lead with an open mind and the
willingness to take initiative for what is right.

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Podcast

Transforming Ideas Into Businesses with Bill Sahlman

With an entrepreneurial attitude geared for uncovering and operationalizing
opportunity, Harvard Business Professor Bill Sahlman explores the framework and
mindset people need to transform ideas into businesses. 

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Podcast

Empathetic and Humble Leadership with Alex Gorsky

A continuous learner and committed people leader, Alex Gorsky shares practical
advice on leading with empathy and authenticity to empower innovative
organizations.

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Podcast

The Courage of Innovation and Leadership with Camille Chang Gilmore

A servant leader, Camille Chang Gilmore shares her experience how being
“destined for greatness” is a mindset that can be cultivated and grown with a
little bit of courage and hard work.

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Podcast

Scaling Success Through Trust and Transparent Leadership with Nolan Farris

A facilitator of growth, Nolan Farris shares how to scale success through
transparent coaching, exceptional leadership, and a simplified focus.

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Podcast

Galvanizing Your “Why” and Unleashing Greatness with Penny Pennington

Driven by purpose and possibility, Penny Pennington shares what it means to put
yourself in positions to make a meaningful difference and unleash greatness. 

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Podcast

Leaning in to the Upside with Lisa Shalett

A connector of people and ideas, Lisa Shalett shares how to find the familiar in
the unfamiliar by recognizing your strengths and embracing risk and
uncertainty. 

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Podcast

Discovering Empowerment Through Discomfort with Dr. Kevin McDonald

Dr. Kevin McDonald has dedicated his career to empowering young people to reach
for success no matter who they are or where they come from.

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Podcast

Leading Through Social Change with Nancy Mahon

As Senior Vice President, Global Corporate Citizenship and Sustainability at The
Estée Lauder Companies, Nancy Mahon is a social impact “thought leader” in the
rarest, truest sense of the term; each day she inspires teams around the world
to make a concrete difference in their communities.

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Podcast

Get Moving, Life’s Not a Dress Rehearsal with Greg Coleman

Greg Coleman is a veteran digital media executive who made his career helping
iconic brands navigate seismic industry upheavals—from Reader’s Digest, Yahoo!,
Huffington Post, and BuzzFeed to his current roles as an executive in residence
at Lerer Hippeau and Professor at NYU.

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Podcast

Courage to be Yourself with Pallavi Jha

As Chairperson and Managing Director of Dale Carnegie Training India, Pallavi
Jha has transformed the business into one of Dale Carnegie’s most successful and
admired global verticals.

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Podcast

Designing the Future with Katie Dill

Katie Dill, VP of Design at Lyft, is a rising star in her field—and a celebrated
leader in a historically male-dominated industry. 

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Podcast

Fail Fast, Learn and Grow with Jeannie Barsam

In her time as an executive, Jeannie Barsam has climbed the ranks at a who’s-who
of American retailers, serving as VP at Gap and SVP at companies like Talbot’s,
Zales and more.

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Podcast

Integrity, Transparency, Humility with Mike Searles

In his time as an executive, Mike Searles has weathered storms of change, gales
of growth, and the ever-shifting culture of the American workplace.

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Video

Preparing for Success in the Era of Artificial Intelligence

Understand the impact AI may have on employees and corporate culture and learn
how leaders can ensure that productivity gains from technology aren’t offset by
losses in employee engagement and that their workforce is prepared with the
right skills to support successful implementation.

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Video

Organizational Agility: The New Competitive Divide

Agility is the ability to seek out new information and embrace continuous change
in a collaborative way to drive innovation. In a fast-changing environment of
technology and digital transformation,  and uncertainty today, agility promises
to be the new competitive advantage. 

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Video

Enabling Leaders to Move Employee Engagement to the Next Level

Most organizations recognize the importance of fostering an engaged workforce,
but struggle to make meaningful improvements on their employee engagement
levels. Dale Carnegie’s research uncovers specific areas that organizations can
focus on to build a confident, empowered, and engaged workforce.

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Video

Driving Profitable Sales Through Trust-Based Relationships

In a highly competitive, customer-centric world, sales teams that are able to
confidently communicate and deliver value to customers will succeed in building
profitable trust-based relationships. Dale Carnegie’s research evaluates the
behaviors and skills required to deepen trust and create the mutually beneficial
relationships that will generate long-term customer loyalty. 

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Podcast

Working Together with Alan Mulally

For the first episode of Take Command: A Dale Carnegie Podcast, we spoke with
Alan Mulally: a man who has headed up some of the biggest corporations on the
planet.

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Video

Transforming Attitudes and Actions: How Senior Leaders Create Engaging Workplace
Cultures

Building a strong and lasting corporate culture is not about ping pong tables
and craft beer.  It is about having a senior leadership team with the right
attitudes and backing them up with the right actions.  

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Case Study

Cargill

Dale Carnegie put together an intensive customized process improvement and
employee engagement training.

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Case Study

CamWest

To build on their skills, CamWest adapted Dale Carnegie’s foundational
principles from the Dale Carnegie Course and Sales Advantage Course to focus on
sales and human relations simultaneously. Dale Carnegie Training developed a
sales manual and a series of customized training programs specific to their
organization and its culture

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Case Study


Boyes Turner
Dale Carnegie Training played an active role in formulating Boyes Turner’s
strategy and helped the company realize that the better a company takes care of
its internal customer - its employees - the better it will take care of its
external customer. The partners’ commitment to living their values ultimately
transformed the culture and paved the way for the firm’s future success.
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Case Study

iBahn

iBAHN partnered with Dale Carnegie Training to develop a solution that was
designed to increase revenues from existing accounts, increase profit per sale,
and reduce the time that it takes per transaction. This solution was achieved
through a series of events that included a secret shopper program, one on one
interviews with the sales team, and shadowing on sales calls. From these events
Dale Carnegie Training developed a solution that focused on time management,
customer service, and sale...

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Case Study

John Deere

Dale Carnegie customized training solutions for each of John Deere’s business
units, augmenting the coursework with industry specific examples and case
studies relevant to the issues that dealers were facing in the field. By the end
of the training, Deere’s dealers come away with a changed attitude and a
newfound belief in their own abilities.

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Case Study

Hugh Symons

Hugh Symons’ relationship with Dale Carnegie began with one individual, the
Business Manager, Bob Sweetlove. As a result of this initial experience,
Sweetlove recognized the value that Dale Carnegie Training could provide Hugh
Symons during this time of market correction. He began to require that all
managers take Dale Carnegie Training’s Leadership for Team Managers course.
According to Sweetlove, the Leadership Training for Managers course gives
managers both a set of governi...

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Case Study

Fred Weber

Dale Carnegie’s Leadership Training for Managers course provided managers with a
structured process for working with people and developing a personal leadership
style. Within one year, 76 employees assumed managerial positions. “They were
not new hires, so clearly that’s been beneficial for us,” says Giordano. The
course brought together individuals from across the company and placed them in
an environment where they were forced to communicate and learn from one ano...

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Case Study

Delta Dental

The Leadership Training for Managers course helped develop senior managers’
process skills and prepared them to more effectively manage projects, delegate
work, and empower their people. The Dale Carnegie Course, which was open to both
senior and mid-level managers, concentrated on further developing individuals’
confidence and communications skills. Dale Carnegie’s practical, team-oriented
training approach helped unite the new leadership team and got them focused on
set...

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Case Study

Fabric Architecture

The Dale Carnegie Leadership Training for Managers program was implemented to
strengthen management skills, allowing directors to focus on growing the
business. In addition, a customized in-house Sales Advantage program equipped
the Fabric Architecture team with confidence and a process to present their
solutions enthusiastically, influence the conversation and to close more sales.
As the change process continued, key people were selected to attend the Dale
Carnegie Effective Communication...

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Case Study

Green Mountain

The Dale Carnegie Course provided the cornerstone for an educational strategy,
immersing Green Mountain employees in a rigorous time-phased training curriculum
that balanced individualized coaching with group training. Self-discovery is a
hallmark of the training, and from the very first session, participants are
challenged to expand their comfort zones, take risks and deepen their
understanding of themselves, their strengths and passions. By developing a more
appreciative outlook and posi...

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Case Study

Giant

Implementing a customized program of the Dale Carnegie Course helped individuals
adapt to Giant’s changing priorities. Individuals were also coached to challenge
their comfort zones and explore how to proactively respond to many different
types of real world work situations within the safety of the class environment
and with their peer group. With the help of Dale Carnegie Training, Giant Food
created a shared managerial vision and a workplace where all employees can be
engaged in th...

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Case Study

Connolly

Dale Carnegie specialists were brought in to work closely with the Connolly
Leadership Team to customize a Presentation Skills course that would address
their challenges. “We do a lot of roundtable discussions. Our people don’t stand
up in front of 100 people and give a presentation or speech. So, as part of the
training, Dale Carnegie had people sit around the table and simulate what one of
those meetings would be like. They did a very good job of tailoring the training
to add...

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Case Study

Coburg

With such a competitive marketplace and not much room to maneuver Coburg
recognized the need to get the management team working together to cut costs and
increase efficiency. Dale Carnegie worked with Coburg to determine objectives
and developed a customized solution to fit their needs. “The end result was that
everybody agreed that this was exactly what we wanted. Everybody had the feeling
that this is not just Dale Carnegie, this is a Dale Carnegie/Coburg management
training course...

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Case Study

Urban Engineers

The Dale Carnegie Leadership Training program was introduced first to the top
management of Urban and then to the entire company. Dale Carnegie took an active
role with the company and spent a lot of time to get to know the employees,
their personalities, and the business.  

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eBook

Closing the Sale by Building Customer Relationships

To offer your customers value, you must first have a clear understanding of
their needs. To that end, the most important thing you can do in any customer
interaction is ask questions, and then listen. Once you have a firm grasp on
their requirements, you can offer solutions and then ask for the opportunity to
form a business partnership.

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eBook

Are Your Employees Motivated?

Business leaders must possess personal traits that promote teamwork and
demonstrate leadership, the ability to cope with pressure, and sensitivity
toward others. A recent Dale Carnegie Training Study shows that one of the most
critical factors of employee engagement is the “relationship with the immediate
supervisor.” Your attitude and actions as a supervisor set the tone for a
positive workplace.

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eBook

A Leader’s Guide To Business Innovation

Innovation is one of the few resources that is completely free. But innovation
is a process and the ultimate goal is to gain vision from your most valuable
commodity - your people. When you value your employee’s talents, foster a
positive work environment, provide open communication, respect, and a proactive
approach, the innovative ideas are sure to flow!

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eBook

Change Management
Managing through change can be stressful, frustrating and difficult. Being
prepared and using an organized approach can help mitigate negative conditions.
The Dale Carnegie Training Change Model helps leaders prepare for change and
encourage employees to embrace the change and drive positive outcomes.
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eBook

The Performance Coaching Process

Today's leaders need skills that inspire and equip teams to evolve to their best
— and key among these skills is coaching. One of the most important concepts in
coaching is having a vision or end goal in mind; without it, people often lose
focus and motivation. How to create this picture of what’s possible for is
central to the coaching process.

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eBook

The Art of Storytelling

Business people leverage the art of storytelling to inspire and engage teams,
fascinate customers, and gain attention from potential investors. Dale Carnegie
himself used storytelling as a compelling way to communicate with others. In
this short book, you’ll discover techniques for public speaking and networking,
centered around telling a story that people will remember -- and that will get
results.

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eBook

Speak More Effectively
Effective communication is critical in any role, and the mark of a truly
successful person is the ability to energize a team, a boardroom, or an arena.
This book shows you that talking about your own experiences is no more difficult
than telling a good story to a friend. It will help you develop the courage and
self-confidence to speak in any public setting.
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eBook

Internal Conflict Resolution Guidebook

The ability to interact with people is even more important today with the
pressures of our complex and fast-paced work environments. The book presents
ideas for analyzing conflict situations and resolution methods that foster
cooperation. Discover how to interpret individual reactions to conflict,
enabling them to understand and better manage emotions and needs.

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eBook

Dale Carnegie Quick Tips for Outstanding Customer Service
It might sound simple, but driving profitability and growth stems from customer
service and satisfaction. Transforming a customer into a champion hinges on
perfecting the details throughout the customer lifecycle. This guide offers
practical customer service tips you can use immediately – and leave your
competitors in the dust… every. single. time.
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eBook

Sales Effectiveness: Overcoming Objections
As long as there is business to be conducted, there will be objections to
overcome. This ebook will guide you through the steps of overcoming objections
by listening to concerns, questioning to understand, cushioning to acknowledge
that you understand, responding, and finally evaluating whether or not the
client is ready to move forward.
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eBook

Leading A Multi-Generational Workforce

According to a Dale Carnegie Training Employee Engagement study, “Employees who
feel their immediate manager displays strong leadership, positive standards and
interest in them on a personal level are more engaged.” This ebook is designed
to show you what makes each generation tick, so that you can effectively give
them the personal attention that they need. Knowing how to communicate, coach,
motivate and provide feedback for each generation is vital.

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eBook

How to Run an Effective Performance Review

This is a quick and easy plan for conducting a well-prepared, constructive, and
positive performance review. It will show you the best ways to encourage,
empower, and engage your employees with the performance appraisal. You’ll learn
that by exhibiting the right attitude when discussing areas that need
improvement, you can ignite workplace enthusiasm.

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eBook

How to Provide Feedback Without Insulting Your Workers

A recent Dale Carnegie Training Employee Engagement Study revealed that the
immediate supervisor, and their behavior and attitude, drives employee
engagement in the workplace. If managers want to maintain engaged workers, they
need to provide feedback and constructive criticism in a positive way, without
condescension or antagonism. In short, you get more flies with honey than you do
with vinegar!

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eBook

Assessment on Communicating with Diplomacy
This guide gives you powerful insight into your own strengths and weaknesses as
a communicator. It is designed to help you learn to disagree in an agreeable
manner, assert yourself confidently and tactfully, and demonstrate an open and
understanding attitude toward others. Think Mother Teresa!
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eBook

Time Management

The reality of today’s world is that we must achieve great results within less
time. The key is to optimize your time, both professionally and personally, in a
manner that will yield the most ideal results. This brief guide is designed to
help you prioritize tasks and work efficiently.

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eBook

Dale Carnegie's Secrets of Success

Over 50 million copies of Mr. Carnegie’s books such as How to Win Friends and
Influence People and How to Stop Worrying and Start Living are sold, and over 8
million lives have been impacted by the Dale Carnegie training and Dale
Carnegie's timeless values and principles. A plethora of golden tips will set
you on the path toward unimagined success. Put these tips into action to excel
as a leader and become the best version of yourself.

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eBook

Leadership Guide for First-Time Managers

The transition from employee to a leader is one of the most challenging times in
a career. Dale Carnegie’s learning guide provides areas for first-time managers
to concentrate and build their leadership skills.

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White Paper

The 3 + 3 of Experience Innovation
This paper focuses on six trending innovations that companies are using to
address the challenges they identify as barriers to their success. There are 3
market-facing trends along with 3 workplace-focused trends. The market-facing
trends analyze an in-depth understanding of their customers’ expectations, and
unexpressed needs, while the workplace trends evaluate how best to optimize the
workplace experience.
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White Paper

Managers Matter

Employee engagement translates to superior performance. Knowing how managers act
as the catalyst for engagement provides organizations with further insight on
how to move the needle on employment engagement levels - and realize the bottom
line benefits.

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White Paper

Creating Cultures that Engage & Retain Millennials & Gen Z
Millennials are now the largest segment of the workforce and Generation Z is on
its way. How do we engage these younger workers? The data covered in this paper
provides strategies for inspiring relationships across generational divides to
create a culture that works together.
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White Paper

Emotional Drivers of Employee Engagement
Emotions and engagement are deeply-interconnected. Every touchpoint of the
employee experience can elicit emotions – some of which drive engagement and
others that kill it.
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White Paper

Recognizing Leadership Blind Spots

Research shows that leaders have blind spots, and they can be costly to the
organization. Sadly, most leaders believe that their vision in the world of
business is 20/20, so it takes a little convincing to get them to see the error
of their ways. This paper, supported by employee surveys, identifies the blind
spots and offers effective solutions to address them.

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White Paper

Why Customer Loyalty is Still Driven by Trusted Relationships

71% of customers said they would rather buy from a sales professional they
completely trusted than one who gave them a lower price.

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White Paper

Employee Engagement: It's Time to Go 'All In'

A decade and billions of dollars later employee engagement levels have barely
moved. Find out what companies may be missing in their quest to build a
confident, engaged workforce that actually moves the needle on employee
engagement.

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White Paper

Transforming Attitudes and Actions

Dale Carnegie Training examined the perceptions of senior leaders across four
countries regarding the strength of their own company cultures, their attitudes
about its importance and impact, and actions they are taking to improve it.

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White Paper

Beyond Technology

Artificial Intelligence refers to IT systems that sense, comprehend, learn, and
act – and it’s changing the way we live and work. As organizations deploy AI it
will have profound impact on jobs, employee engagement and corporate culture.
Understanding what that impact will be and how to prepare people for success
will be critical.

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White Paper

Organizational Agility: A New Competitive Divide

Agility involves seeking out new information and embracing continuous change in
a collaborative way – and it promises to become the new competitive advantage.

View White Paper
White Paper

Humble Leaders

Employee engagement, productivity, growth, and commitment all strongly depend on
the effectiveness of leadership. Being a humble leader brings the best out of
your people and models for them the type of leadership that will help them to
succeed throughout their career.

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White Paper

Managing Change in the Digital Era

Change management has become more critical than ever to successful leadership,
and while the goal remains the same – creating confident, positive and
optimistic stakeholders with the skills and commitment to ensure new initiatives
succeed – the accelerated pace and purpose of change, along with people’s
emotional response to technological advances (especially AI) has added
complexity to the challenge.

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Webinar

Engaging your Students in Live Online Learning

You will learn to successfully manage online teaching activities and effectively
engage your students to ensure they can continue their learning.

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Webinar

How To Develop An Agile Workforce

The building blocks of Agility will provide you the roadmap for where to begin
or even continue your journey to becoming a truly agile organization. Those that
master Agility will have teams that can tackle challenges, drive innovation for
customers and respond quickly to adversity and disruptive events.

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White Paper

Developing a Resilient Workforce

Resilience refers to people’s ability to “bounce back” from adverse experiences
and is characterized by the capacity to cope, recover and learn from them.

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Webinar

Handling Stress and Supporting Resilience

Creating a resilient organization that can successfully “bounce back” and grow
from adverse experiences has become increasingly critical. For leaders who hope
to accelerate performance and capitalize on change and uncertainty, it’s moved
from highly desirable to absolutely crucial.

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Webinar

From Survive to Thrive

The current mix of work-from-home, social distancing at work, economic anxiety,
new job roles and the threat of job loss demand a resilience. Leaders can help
their workforce build resilience. 

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Webinar

The New Change Management

Effectively lead teams that are confident and capable of embracing, innovating,
and implementing change with a Change Leadership Plan guided by insights from
recent research by Dale Carnegie and others.

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Webinar

Corporate Culture Under Pressure

Corporate culture is under pressure from all sides: the sudden shift to remote
work - and new ones as employees return – dramatic change in demand and even new
business models have dramatically altered carefully-planned employee
experiences.

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White Paper

A Blended Approach to Optimizing the Learning Journey

An overview of research combined with expert insights into when blended (digital
and traditional face-to-face) training strategies are most effective along the
learning journey for the development of interpersonal and other soft skills.

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White Paper

Achieving Inclusion through Cultural Awareness

Genuine inclusiveness is an important mechanism for achieving sustained
diversity. Organizations can enhance their inclusiveness by helping people
develop their cultural awareness and cultural competency.

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White Paper

Critical Thinking

Critical thinking is a disciplined way of thinking that can be applied to any
topic or problem. It requires thinkers to actively improve the quality of their
own thinking by deliberately managing the process - and it has become a highly
valued skill.

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White Paper

The New Change Management: Leading Change in a VUCA World

Organizations have never had a greater need for people skilled at leading
change. Learn the differences between change management and change leadership,
keys to developing the capability, and what it means for success in today’s
business environment.

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White Paper

Creativity is Social
Creativity is on the minds of many forward-looking business leaders today since
it provides the essential foundation for innovation. Learn what the research
says about ways to enhance it and get ideas for inspiring greater creativity in
your own organization.
View White Paper
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