searchcrm.techtarget.com Open in urlscan Pro
206.19.49.153 Public Scan

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Submitted URL:
http://txn1.qp-mail.techtarget.com/track.aspx?3830008.152943.14854432861.4110.3475963_897_H.23953389
Effective URL:
https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV...
Submission: On December 10 via manual (December 10th 2018, 9:40:16 pm UTC) from US

Summary HTTP 149 Redirects Links 59 Behaviour Indicators

Summary

This website contacted 48 IPs in 6 countries across 31 domains to perform 149 HTTP transactions. The main IP is 206.19.49.153, located in United States and belongs to ATT-CERFNET-BLOCK - AT&T Enhanced Network Services, US. The main domain is searchcrm.techtarget.com.
TLS certificate: Issued by COMODO RSA Domain Validation Secure S... on November 1st 2017. Valid for: 2 years.

This is the only time searchcrm.techtarget.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	207.211.32.75 207.211.32.75	14135 (NAVISITE-...) (NAVISITE-EAST-2 - Navisite)
2 2	206.19.49.186 206.19.49.186	17225 (ATT-CERFN...) (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services)
1 2	206.19.49.153 206.19.49.153	17225 (ATT-CERFN...) (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services)
3 4	206.19.49.191 206.19.49.191	17225 (ATT-CERFN...) (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services)
1	2a00:1450:400... 2a00:1450:4001:81f::200a	15169 (GOOGLE) (GOOGLE - Google LLC)
17	163.171.132.119 163.171.132.119	54994 (QUANTILNE...) (QUANTILNETWORKS - QUANTIL NETWORKS INC)
1	2.19.34.83 2.19.34.83	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 6	52.205.83.39 52.205.83.39	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	2a00:1450:400... 2a00:1450:4001:809::2008	15169 (GOOGLE) (GOOGLE - Google LLC)
11	2a00:1450:400... 2a00:1450:4001:818::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
1	163.171.128.148 163.171.128.148	54994 (QUANTILNE...) (QUANTILNETWORKS - QUANTIL NETWORKS INC)
3	2a00:1450:400... 2a00:1450:4001:820::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
1	2a00:1450:400... 2a00:1450:4001:81b::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
4	2a00:1450:400... 2a00:1450:4001:816::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
1	23.21.121.219 23.21.121.219	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
6	2a00:1450:400... 2a00:1450:4001:81f::200e	15169 (GOOGLE) (GOOGLE - Google LLC)
1	206.19.49.139 206.19.49.139	17225 (ATT-CERFN...) (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services)
1	54.230.95.82 54.230.95.82	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
1	54.192.94.235 54.192.94.235	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
7	2a00:1450:400... 2a00:1450:4001:80b::2002	15169 (GOOGLE) (GOOGLE - Google LLC)
2	2a00:1450:400... 2a00:1450:400c:c0c::9b	15169 (GOOGLE) (GOOGLE - Google LLC)
3 4	185.33.223.208 185.33.223.208	29990 (ASN-APPNEXUS) (ASN-APPNEXUS - AppNexus)
1 1	185.33.223.83 185.33.223.83	29990 (ASN-APPNEXUS) (ASN-APPNEXUS - AppNexus)
1	216.58.208.34 216.58.208.34	15169 (GOOGLE) (GOOGLE - Google LLC)
1 17	172.217.23.162 172.217.23.162	15169 (GOOGLE) (GOOGLE - Google LLC)
3	2a00:1450:400... 2a00:1450:4001:809::2004	15169 (GOOGLE) (GOOGLE - Google LLC)
2	2a00:1450:400... 2a00:1450:4001:825::2003	15169 (GOOGLE) (GOOGLE - Google LLC)
9	2a00:1450:400... 2a00:1450:4001:809::2001	15169 (GOOGLE) (GOOGLE - Google LLC)
6	2.18.233.180 2.18.233.180	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1	52.217.0.83 52.217.0.83	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
2	185.64.189.115 185.64.189.115	62713 (AS-PUBMATIC) (AS-PUBMATIC - PubMatic)
2	198.47.127.32 198.47.127.32	62713 (AS-PUBMATIC) (AS-PUBMATIC - PubMatic)
2	159.180.84.2 159.180.84.2	33047 (INSTART) (INSTART - Instart Logic)
1 1	172.217.22.2 172.217.22.2	15169 (GOOGLE) (GOOGLE - Google LLC)
1	54.82.233.148 54.82.233.148	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
2	23.211.9.91 23.211.9.91	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
4	52.59.88.132 52.59.88.132	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
1	104.111.234.197 104.111.234.197	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1	172.217.23.166 172.217.23.166	15169 (GOOGLE) (GOOGLE - Google LLC)
2	34.225.120.198 34.225.120.198	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	151.101.194.110 151.101.194.110	54113 (FASTLY) (FASTLY - Fastly)
1	2.16.186.40 2.16.186.40	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	162.247.242.21 162.247.242.21	23467 (NEWRELIC-...) (NEWRELIC-AS-1 - New Relic)
1	54.88.79.2 54.88.79.2	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	3.120.163.231 3.120.163.231	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
2	18.184.231.24 18.184.231.24	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
4	54.93.157.57 54.93.157.57	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
3	2a03:2880:f01... 2a03:2880:f01b:5:face:b00c:0:1	32934 (FACEBOOK) (FACEBOOK - Facebook)
1	2a02:26f0:6c0... 2a02:26f0:6c00:28c::25ea	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2 2	2a05:f500:10:... 2a05:f500:10:101::b93f:9105	14413 (LINKEDIN) (LINKEDIN - LinkedIn Corporation)
2 2	2a05:f500:10:... 2a05:f500:10:101::b93f:9101	14413 (LINKEDIN) (LINKEDIN - LinkedIn Corporation)
2 4	2620:109:c00c... 2620:109:c00c:104::b93f:9005	14413 (LINKEDIN) (LINKEDIN - LinkedIn Corporation)
6	2a03:2880:f11... 2a03:2880:f11b:83:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK - Facebook)
149	48

1 207.211.32.75 (Andover, United States) 1 redirects

ASN14135 (NAVISITE-EAST-2 - Navisite, Inc., US)

txn1.qp-mail.techtarget.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 206.19.49.186 (United States) 2 redirects

ASN17225 (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services, US)

go.techtarget.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 206.19.49.153 (United States) 1 redirects

ASN17225 (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services, US)
PTR: searchsites.techtarget.com

searchcrm.techtarget.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 206.19.49.191 (United States) 3 redirects

ASN17225 (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services, US)

users.techtarget.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
users.bitpipe.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:81f::200a (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

ajax.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

17 163.171.132.119 (European Union)

ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US)

cdn.ttgtmedia.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.19.34.83 (European Union)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-19-34-83.deploy.static.akamaitechnologies.com

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 52.205.83.39 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-205-83-39.compute-1.amazonaws.com

a.dpmsrv.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:809::2008 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

11 2a00:1450:4001:818::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

pagead2.googlesyndication.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 163.171.128.148 (European Union)

ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US)

cdn.ttgtmedia.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:820::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

adservice.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:81b::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

adservice.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:816::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.21.121.219 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-23-21-121-219.compute-1.amazonaws.com

api.ipify.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:81f::200e (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 206.19.49.139 (United States)

ASN17225 (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services, US)
PTR: media.techtarget.com

media.techtarget.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.230.95.82 (Seattle, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: server-54-230-95-82.fra2.r.cloudfront.net

s.dpmsrv.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.192.94.235 (Seattle, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: server-54-192-94-235.fra2.r.cloudfront.net

dnn506yrbagrg.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:80b::2002 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

www.googletagservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c0c::9b (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 185.33.223.208 (European Union) 3 redirects

ASN29990 (ASN-APPNEXUS - AppNexus, Inc, US)

ib.adnxs.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 185.33.223.83 (European Union) 1 redirects

ASN29990 (ASN-APPNEXUS - AppNexus, Inc, US)

ib.adnxs.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 216.58.208.34 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s12-in-f2.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

17 172.217.23.162 (Mountain View, United States) 1 redirects

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s22-in-f2.1e100.net

securepubads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:809::2004 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:825::2003 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2a00:1450:4001:809::2001 (Ireland)

ASN15169 (GOOGLE - Google LLC, US)

tpc.googlesyndication.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2.18.233.180 (European Union)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a2-18-233-180.deploy.static.akamaitechnologies.com

ads.pubmatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.217.0.83 (Ashburn, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: s3-1-w.amazonaws.com

sp-js-releases.s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 185.64.189.115 (United Kingdom)

ASN62713 (AS-PUBMATIC - PubMatic, Inc., US)

image6.pubmatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 198.47.127.32 (Redwood City, United States)

ASN62713 (AS-PUBMATIC - PubMatic, Inc., US)

sshowads.pubmatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 159.180.84.2 (United States)

ASN33047 (INSTART - Instart Logic, Inc, US)

cdn.digitru.st	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.22.2 (Mountain View, United States) 1 redirects

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra16s14-in-f2.1e100.net

cm.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.82.233.148 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-54-82-233-148.compute-1.amazonaws.com

idsync.rlcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 23.211.9.91 (Cambridge, United States)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a23-211-9-91.deploy.static.akamaitechnologies.com

aktrack.pubmatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 52.59.88.132 (Frankfurt, Germany)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-52-59-88-132.eu-central-1.compute.amazonaws.com

consent.techtarget.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.111.234.197 (Amsterdam, Netherlands)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a104-111-234-197.deploy.static.akamaitechnologies.com

cdn3.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.23.166 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s22-in-f166.1e100.net

ad.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.225.120.198 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-34-225-120-198.compute-1.amazonaws.com

errors.client.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 151.101.194.110 (San Francisco, United States)

ASN54113 (FASTLY - Fastly, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.40 (European Union)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-16-186-40.deploy.static.akamaitechnologies.com

a248.e.akamai.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 162.247.242.21 (United States)

ASN23467 (NEWRELIC-AS-1 - New Relic, US)
PTR: bam-9.nr-data.net

bam.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.88.79.2 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-54-88-79-2.compute-1.amazonaws.com

ping.chartbeat.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.120.163.231 (Fairfield, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-3-120-163-231.eu-central-1.compute.amazonaws.com

www.summerhamster.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.184.231.24 (Cambridge, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-18-184-231-24.eu-central-1.compute.amazonaws.com

sourcepoint.mgr.consensu.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 54.93.157.57 (Frankfurt, Germany)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-54-93-157-57.eu-central-1.compute.amazonaws.com

sourcepoint.mgr.consensu.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a03:2880:f01b:5:face:b00c:0:1 (Ireland)

ASN32934 (FACEBOOK - Facebook, Inc., US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:28c::25ea (European Union)

ASN20940 (AKAMAI-ASN1, US)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a05:f500:10:101::b93f:9105 (Ireland) 2 redirects

ASN14413 (LINKEDIN - LinkedIn Corporation, US)

dc.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a05:f500:10:101::b93f:9101 (Ireland) 2 redirects

ASN14413 (LINKEDIN - LinkedIn Corporation, US)

www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2620:109:c00c:104::b93f:9005 (United States) 2 redirects

ASN14413 (LINKEDIN - LinkedIn Corporation, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a03:2880:f11b:83:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK - Facebook, Inc., US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
25	doubleclick.net 2 redirects googleads.g.doubleclick.net stats.g.doubleclick.net securepubads.g.doubleclick.net cm.g.doubleclick.net ad.doubleclick.net	192 KB
20	googlesyndication.com pagead2.googlesyndication.com tpc.googlesyndication.com	419 KB
18	ttgtmedia.com cdn.ttgtmedia.com	606 KB
13	techtarget.com 6 redirects txn1.qp-mail.techtarget.com go.techtarget.com searchcrm.techtarget.com users.techtarget.com media.techtarget.com consent.techtarget.com	49 KB
12	pubmatic.com ads.pubmatic.com image6.pubmatic.com sshowads.pubmatic.com aktrack.pubmatic.com	35 KB
8	linkedin.com 6 redirects dc.ads.linkedin.com www.linkedin.com px.ads.linkedin.com	4 KB
7	googletagservices.com www.googletagservices.com	83 KB
7	dpmsrv.com 1 redirects a.dpmsrv.com s.dpmsrv.com	53 KB
6	facebook.com www.facebook.com	887 B
6	consensu.org sourcepoint.mgr.consensu.org	5 KB
6	google-analytics.com www.google-analytics.com	18 KB
5	adnxs.com 4 redirects ib.adnxs.com	5 KB
5	google.de adservice.google.de www.google.de	739 B
4	google.com adservice.google.com www.google.com	508 B
4	optimizely.com cdn.optimizely.com cdn3.optimizely.com errors.client.optimizely.com	99 KB
3	facebook.net connect.facebook.net	102 KB
2	digitru.st cdn.digitru.st	21 KB
1	licdn.com snap.licdn.com	5 KB
1	summerhamster.com www.summerhamster.com	233 B
1	chartbeat.net ping.chartbeat.net	168 B
1	nr-data.net bam.nr-data.net	261 B
1	akamai.net a248.e.akamai.net	14 KB
1	newrelic.com js-agent.newrelic.com	9 KB
1	rlcdn.com idsync.rlcdn.com	34 B
1	amazonaws.com sp-js-releases.s3.amazonaws.com	42 KB
1	googleadservices.com www.googleadservices.com	9 KB
1	cloudfront.net dnn506yrbagrg.cloudfront.net	563 B
1	ipify.org api.ipify.org	264 B
1	googletagmanager.com www.googletagmanager.com	37 KB
1	googleapis.com ajax.googleapis.com	32 KB
1	bitpipe.com 1 redirects users.bitpipe.com	1 KB
149	31

	Domain	Requested by
18	cdn.ttgtmedia.com	searchcrm.techtarget.com ajax.googleapis.com pagead2.googlesyndication.com media.techtarget.com cdn.ttgtmedia.com
17	securepubads.g.doubleclick.net	1 redirects www.googletagservices.com searchcrm.techtarget.com securepubads.g.doubleclick.net
11	pagead2.googlesyndication.com	searchcrm.techtarget.com pagead2.googlesyndication.com securepubads.g.doubleclick.net
9	tpc.googlesyndication.com	securepubads.g.doubleclick.net searchcrm.techtarget.com
7	www.googletagservices.com	cdn.ttgtmedia.com securepubads.g.doubleclick.net sshowads.pubmatic.com
6	www.facebook.com	connect.facebook.net
6	sourcepoint.mgr.consensu.org	searchcrm.techtarget.com
6	ads.pubmatic.com	securepubads.g.doubleclick.net ads.pubmatic.com
6	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com searchcrm.techtarget.com
6	a.dpmsrv.com	1 redirects ajax.googleapis.com searchcrm.techtarget.com s.dpmsrv.com
5	ib.adnxs.com	4 redirects
4	px.ads.linkedin.com	2 redirects
4	consent.techtarget.com	searchcrm.techtarget.com cdn.ttgtmedia.com
4	googleads.g.doubleclick.net	pagead2.googlesyndication.com www.googleadservices.com
3	connect.facebook.net	searchcrm.techtarget.com connect.facebook.net
3	www.google.com	searchcrm.techtarget.com
3	adservice.google.de	pagead2.googlesyndication.com www.googletagservices.com
3	users.techtarget.com	2 redirects ajax.googleapis.com
2	www.linkedin.com	2 redirects
2	dc.ads.linkedin.com	2 redirects
2	errors.client.optimizely.com	searchcrm.techtarget.com
2	aktrack.pubmatic.com	searchcrm.techtarget.com
2	cdn.digitru.st	ads.pubmatic.com
2	sshowads.pubmatic.com	ads.pubmatic.com
2	image6.pubmatic.com	ads.pubmatic.com
2	www.google.de	searchcrm.techtarget.com
2	stats.g.doubleclick.net	searchcrm.techtarget.com
2	searchcrm.techtarget.com	1 redirects
2	go.techtarget.com	2 redirects
1	snap.licdn.com	searchcrm.techtarget.com
1	www.summerhamster.com
1	ping.chartbeat.net
1	bam.nr-data.net	js-agent.newrelic.com
1	a248.e.akamai.net	searchcrm.techtarget.com
1	js-agent.newrelic.com	searchcrm.techtarget.com
1	ad.doubleclick.net	searchcrm.techtarget.com
1	cdn3.optimizely.com	cdn.ttgtmedia.com
1	idsync.rlcdn.com	searchcrm.techtarget.com
1	cm.g.doubleclick.net	1 redirects
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149	51

This site contains links to these domains. Also see Links.

Domain
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users.techtarget.com
whatis.techtarget.com
plus.google.com
www.facebook.com
twitter.com
www.linkedin.com
api.addthis.com
searchsoftwarequality.techtarget.com
www.ifc.org
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searchoracle.techtarget.com
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reprints.ygsgroup.com

Subject Issuer	Validity	Valid
*.techtarget.com COMODO RSA Domain Validation Secure Server CA	`2017-11-01` - `2019-11-16`	2 years	crt.sh
*.googleapis.com Google Internet Authority G3	`2018-11-07` - `2019-01-30`	3 months	crt.sh
ssl.cdngc.net DigiCert SHA2 High Assurance Server CA	`2018-09-14` - `2020-04-21`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-01-23` - `2019-01-23`	a year	crt.sh
*.dpmsrv.com Amazon	`2018-06-12` - `2019-07-12`	a year	crt.sh
*.google-analytics.com Google Internet Authority G3	`2018-11-07` - `2019-01-30`	3 months	crt.sh
*.g.doubleclick.net Google Internet Authority G3	`2018-11-07` - `2019-01-30`	3 months	crt.sh
*.google.com Google Internet Authority G3	`2018-11-07` - `2019-01-30`	3 months	crt.sh
*.ipify.org COMODO RSA Domain Validation Secure Server CA	`2018-01-24` - `2021-01-23`	3 years	crt.sh
*.cloudfront.net DigiCert Global CA G2	`2018-10-08` - `2019-10-09`	a year	crt.sh
www.googleadservices.com Google Internet Authority G3	`2018-11-07` - `2019-01-30`	3 months	crt.sh
www.google.com Google Internet Authority G3	`2018-11-27` - `2019-02-19`	3 months	crt.sh
www.google.de Google Internet Authority G3	`2018-11-07` - `2019-01-30`	3 months	crt.sh
tpc.googlesyndication.com Google Internet Authority G3	`2018-11-07` - `2019-01-30`	3 months	crt.sh
*.pubmatic.com DigiCert SHA2 Secure Server CA	`2018-02-09` - `2019-02-09`	a year	crt.sh
*.s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2018-11-07` - `2020-02-07`	a year	crt.sh
cdn.digitru.st DigiCert SHA2 Secure Server CA	`2018-05-17` - `2019-05-22`	a year	crt.sh
*.rlcdn.com Go Daddy Secure Certificate Authority - G2	`2017-05-08` - `2019-06-21`	2 years	crt.sh
consent.techtarget.com Let's Encrypt Authority X3	`2018-11-14` - `2019-02-12`	3 months	crt.sh
*.optimizely.com DigiCert ECC Secure Server CA	`2018-01-23` - `2019-01-23`	a year	crt.sh
*.doubleclick.net Google Internet Authority G3	`2018-11-27` - `2019-02-19`	3 months	crt.sh
errors.client.optimizely.com DigiCert SHA2 High Assurance Server CA	`2018-09-24` - `2020-09-28`	2 years	crt.sh
f4.shared.global.fastly.net GlobalSign CloudSSL CA - SHA256 - G3	`2018-12-06` - `2019-04-14`	4 months	crt.sh
a248.e.akamai.net DigiCert ECC Secure Server CA	`2018-01-23` - `2019-01-19`	a year	crt.sh
*.nr-data.net GeoTrust RSA CA 2018	`2018-01-11` - `2020-03-17`	2 years	crt.sh
*.chartbeat.net Thawte RSA CA 2018	`2018-01-02` - `2019-01-02`	a year	crt.sh
www.summerhamster.com Let's Encrypt Authority X3	`2018-10-30` - `2019-01-28`	3 months	crt.sh
*.sourcepoint.mgr.consensu.org Let's Encrypt Authority X3	`2018-11-09` - `2019-02-07`	3 months	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2017-12-15` - `2019-03-22`	a year	crt.sh
*.licdn.com DigiCert SHA2 Secure Server CA	`2016-02-16` - `2019-04-17`	3 years	crt.sh
*.adnxs.com DigiCert ECC Secure Server CA	`2018-01-25` - `2019-01-25`	a year	crt.sh
px.ads.linkedin.com DigiCert SHA2 Secure Server CA	`2017-06-06` - `2019-06-11`	2 years	crt.sh

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Microsoft ASP.NET (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

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IIS (Web Servers) Expand

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Crazy Egg (Analytics) Expand

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DoubleClick for Publishers (DFP) (Advertising Networks) Expand

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Search URL Search Domain Scan URL

URL: https://searchcontentmanagement.techtarget.com/feature/Tips-for-buying-an-ECM-tool
Title: Checking all the boxes: What to look for in an ECM platform

Search URL Search Domain Scan URL

URL: https://searchcontentmanagement.techtarget.com/tip/How-to-set-up-SharePoint-Online-in-9-steps
Title: How to set up SharePoint Online in 9 steps

Search URL Search Domain Scan URL

URL: https://searchsalesforce.techtarget.com/
Title: SearchSalesforce

Search URL Search Domain Scan URL

URL: https://searchsalesforce.techtarget.com/feature/Customer-service-AI-tools-can-improve-contact-center
Title: Customer service AI tools can improve contact center

Search URL Search Domain Scan URL

URL: https://searchsalesforce.techtarget.com/tip/Managers-learn-AI-basics-with-Salesforce-Einstein-Discovery
Title: Managers learn AI basics with Salesforce Einstein Discovery

Search URL Search Domain Scan URL

URL: https://searchsalesforce.techtarget.com/tip/Salesforce-Circles-of-Success-help-SMBs-get-up-to-speed
Title: Salesforce Circles of Success help SMBs get up to speed

Search URL Search Domain Scan URL

URL: https://www.techtarget.com/solutions/
Title: Media Kit

Search URL Search Domain Scan URL

URL: https://www.techtarget.com/
Title: Corporate Site

Search URL Search Domain Scan URL

URL: http://reprints.ygsgroup.com/m/techtarget
Title: Reprints

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://txn1.qp-mail.techtarget.com/track.aspx?3830008.152943.14854432861.4110.3475963_897_H.23953389 HTTP 302
https://go.techtarget.com/r/103596990/23953389 HTTP 302
https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074&uid=23953389 HTTP 302
https://users.techtarget.com/registration/searchCRM/UID.page?uid=23953389&FromURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074 HTTP 302
https://users.techtarget.com/registration/searchCRM/SetCookie.page?userId=23953389&fastpassId=&asrc=&fromURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&tokenType=UID HTTP 302
https://users.bitpipe.com/registration/searchCRM/SetTTCDTokens.page?fromURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&requestDomain=&tokenType=UID&userId=23953389&alternateTemplate=default&securityToken= HTTP 302
https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 36

https://a.dpmsrv.com/dpmpxl/index.php?q=ttgtSync&ttgtID=23953389&_=1544477999244 HTTP 302
https://ib.adnxs.com/getuid?https://a.dpmsrv.com/dpmpxl/index.php?anID=$UID&q%3DidMatchSync%26r=2503104%26clientUserID=23953389%26clientID=68%26type=null HTTP 302
https://ib.adnxs.com/bounce?%2Fgetuid%3Fhttps%3A%2F%2Fa.dpmsrv.com%2Fdpmpxl%2Findex.php%3FanID%3D%24UID%26q%253DidMatchSync%2526r%3D2503104%2526clientUserID%3D23953389%2526clientID%3D68%2526type%3Dnull HTTP 302
https://a.dpmsrv.com/dpmpxl/index.php?anID=6207383233764653110&q=idMatchSync&r=2503104&clientUserID=23953389&clientID=68&type=null

Request Chain 39

https://go.techtarget.com/clicktrack-r/activity/activity.gif?activityTypeId=1&u=23953389&t=299767&t2=300629&t3=300603&t4=2240112885&t5=2240163322&t6=299761&a=2018-12-10%2016:39:58&g=1263602&promo=QP_CS_R1&asrc=EM_QPV_CS_R1&c=normal&r=607403 HTTP 302
https://cdn.ttgtmedia.com/images/spacer.gif

Request Chain 47

https://ib.adnxs.com/getuid?https://a.dpmsrv.com/dpmpxl/index.php?id=$UID&sw%3D1263602https%253A%252F%252Fsearchcrm.techtarget.com%252Fanswer%252FImproving-agent-performance-in-the-call-center-with-five-steps%253FOffer%253DQP_CS_R1%2526ASRC%253DEM_QPV_CS_R1%2526src%253D5738074%26q%3DxImp%26v%3D1.x%26cl%3D68%26pixelIndex%3D0%26r%3D148615%26tzOffset%3D0%26url%3Dhttps%253A%252F%252Fsearchcrm.techtarget.com%252Fanswer%252FImproving-agent-performance-in-the-call-center-with-five-steps%253FOffer%253DQP_CS_R1%2526ASRC%253DEM_QPV_CS_R1%2526src%253D5738074&_=1544478000288 HTTP 302
https://ib.adnxs.com/bounce?%2Fgetuid%3Fhttps%3A%2F%2Fa.dpmsrv.com%2Fdpmpxl%2Findex.php%3Fid%3D%24UID%26sw%253D1263602https%25253A%25252F%25252Fsearchcrm.techtarget.com%25252Fanswer%25252FImproving-agent-performance-in-the-call-center-with-five-steps%25253FOffer%25253DQP_CS_R1%252526ASRC%25253DEM_QPV_CS_R1%252526src%25253D5738074%2526q%253DxImp%2526v%253D1.x%2526cl%253D68%2526pixelIndex%253D0%2526r%253D148615%2526tzOffset%253D0%2526url%253Dhttps%25253A%25252F%25252Fsearchcrm.techtarget.com%25252Fanswer%25252FImproving-agent-performance-in-the-call-center-with-five-steps%25253FOffer%25253DQP_CS_R1%252526ASRC%25253DEM_QPV_CS_R1%252526src%25253D5738074%26_%3D1544478000288 HTTP 302
https://a.dpmsrv.com/dpmpxl/index.php?id=6207383233764653110&sw=1263602https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&q=xImp&v=1.x&cl=68&pixelIndex=0&r=148615&tzOffset=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&_=1544478000288

Request Chain 63

https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjstD-YAZn5FZsE8UmGCG84dC6JjOz4ksKubqUdIQ8xHLrVpg4ZstAN8ToEbfOorUTmF0z547Tc2fNhZlLWb3kSV4PKVTTJ8mFoe76q5NVztOmjzmq3PogAZ8-rhzKWMAXTVi8yBOPTvtc0E26o45LsSzYRcMxt22Q50lBjLRtOCcR15UGTaZzcsztgB_pAHhgl0g3cCFkXfWwRmUZqul4ZZEjT2n2udx-f5B9_BJ2mowcBm2HsJhfpjqBQ63byfxpzzghaTPl9ODbwSE&sai=AMfl-YRlEzs-08upuSr8GTSEJrKACYqzInnm5d3xKiizRe37V4F89ADN6giz0OMJov507_4wybUqRf4xOSq4rRAwiUYHXDhVR4TD6qhUETul5rjV-s9kfCt0mlutLqs&sig=Cg0ArKJSzMut73DFZi-oEAE&urlfix=1&adurl=https://tpc.googlesyndication.com/pagead/imgad?id=CICAgKDT-6DAfBABGAEyCOgqAsspsvMN HTTP 302
https://tpc.googlesyndication.com/pagead/imgad?id=CICAgKDT-6DAfBABGAEyCOgqAsspsvMN

Request Chain 78

https://cm.g.doubleclick.net/pixel?google_nid=datapoint_dmp&google_cm&ap_id=6207383233764653110&pixelIndex=0&_=1544478000289 HTTP 302
https://a.dpmsrv.com/dpmpxl/index.php?q=dfp&ap_id=6207383233764653110&pixelIndex=0&_=1544478000289&google_gid=CAESEMVZBJRftWn4gWEnOxdq1ZI&google_cver=1

Request Chain 137

https://dc.ads.linkedin.com/collect/?pid=228428&fmt=gif HTTP 302
https://dc.ads.linkedin.com/collect/?pid=228428&fmt=gif&cookiesTest=true HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%2F%3Fpid%3D228428%26fmt%3Dgif%26cookiesTest%3Dtrue%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect/?pid=228428&fmt=gif&cookiesTest=true&liSync=true

Request Chain 138

https://px.ads.linkedin.com/collect/?time=1544478007166&pid=38436&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&fmt=js&s=1 HTTP 302
https://px.ads.linkedin.com/collect/?time=1544478007166&pid=38436&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&fmt=js&s=1&cookiesTest=true HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%2F%3Ftime%3D1544478007166%26pid%3D38436%26url%3Dhttps%253A%252F%252Fsearchcrm.techtarget.com%252Fanswer%252FImproving-agent-performance-in-the-call-center-with-five-steps%253FOffer%253DQP_CS_R1%2526ASRC%253DEM_QPV_CS_R1%2526src%253D5738074%26fmt%3Djs%26s%3D1%26cookiesTest%3Dtrue%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect/?time=1544478007166&pid=38436&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&fmt=js&s=1&cookiesTest=true&liSync=true

149 HTTP transactions
-1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set Improving-agent-performance-in-the-call-center-with-five-steps Show response
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Redirect Chain

http://txn1.qp-mail.techtarget.com/track.aspx?3830008.152943.14854432861.4110.3475963_897_H.23953389
https://go.techtarget.com/r/103596990/23953389
https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074&uid=23953389
https://users.techtarget.com/registration/searchCRM/UID.page?uid=23953389&FromURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3F...
https://users.techtarget.com/registration/searchCRM/SetCookie.page?userId=23953389&fastpassId=&asrc=&fromURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-cal...
https://users.bitpipe.com/registration/searchCRM/SetTTCDTokens.page?fromURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%...
https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

96 KB
36 KB

443ms
442ms

Document
text/html

206.19.49.153
AT&T Enhanced Net...

General

Check archive.org

Show headers Download Go to

Full URL

https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

206.19.49.153 , United States, ASN17225 (ATT-CERFNET-BLOCK - AT&T Enhanced Network Services, US),

Reverse DNS

searchsites.techtarget.com

Software

Resource Hash

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Security Headers

Name	Value
X-Frame-Options	SAMEORIGIN

Request headers

Host: searchcrm.techtarget.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding: gzip, deflate, br
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Response headers

Date: Mon, 10 Dec 2018 21:39:57 GMT
X-Frame-Options: SAMEORIGIN
Content-Type: text/html;charset=UTF-8
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Keep-Alive: timeout=5
Connection: Keep-Alive
Vary: Accept-Encoding
Content-Encoding: gzip
Transfer-Encoding: chunked

Redirect headers

Cache-Control: private
Location: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Content-Length: 185
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GET
H2 200 jquery.min.js Show response
ajax.googleapis.com/ajax/libs/jquery/1.10.2/ 91 KB
32 KB 7ms
6ms Script
text/javascript 2a00:1450:4001:81f::200a
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

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Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Sun, 09 Dec 2018 11:25:47 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 123252
status: 200
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server: sffe
vary: Accept-Encoding
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cache-control: public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges: bytes
timing-allow-origin: *
expires: Mon, 09 Dec 2019 11:25:47 GMT

GET
H/1.1 200
OK main.css
cdn.ttgtmedia.com/rms/ux/responsive/css/ 848 KB
170 KB 69ms
7ms Stylesheet
text/css 163.171.132.119
QUANTIL NETWORKS INC

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/css/main.css?v=7.22
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
Reverse DNS
Software: PWS/8.3.1.0.8 /
Resource Hash: 500de8f1cdca5ed12cd4870da6d69e5258e463094011d7fda908200e0a465d29

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:03:56 GMT
Content-Encoding: gzip
Last-Modified: Tue, 27 Nov 2018 15:55:39 GMT
Server: PWS/8.3.1.0.8
Age: 2163
Transfer-Encoding: chunked
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X-Px: ht PSdgflkfFRA2lp71
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Accept-Ranges: bytes
Expires: Mon, 17 Dec 2018 21:03:56 GMT

GET
H/1.1 200
OK responsive.min.js Show response
cdn.ttgtmedia.com/rms/ux/responsive/js/ 111 KB
44 KB 69ms
7ms Script
text/javascript 163.171.132.119
QUANTIL NETWORKS INC

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/js/responsive.min.js?v=7.22
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
Reverse DNS
Software: PWS/8.3.1.0.8 /
Resource Hash: 9f4b24302d3f5e79ede369be5daa19e2cbc5b0c731dae4acad01093403160f3c

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 04 Dec 2018 16:16:58 GMT
Content-Encoding: gzip
Last-Modified: Tue, 27 Nov 2018 15:54:13 GMT
Server: PWS/8.3.1.0.8
Age: 537781
Transfer-Encoding: chunked
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Cache-Control: max-age=604800
X-Px: ht PSdgflkfFRA2so76
Connection: keep-alive
Accept-Ranges: bytes
Expires: Tue, 11 Dec 2018 16:16:58 GMT

GET
H2 200 148927072.js Show response
cdn.optimizely.com/js/ 392 KB
98 KB 39ms
7ms Script
text/javascript 2.19.34.83
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.optimizely.com/js/148927072.js

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_256_GCM

Server

2.19.34.83 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

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Software

Akamai Resource Optimizer /

Resource Hash

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Security Headers

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Request headers

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Response headers

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content-encoding: br
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GET
H/1.1 200
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1 KB 69ms
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Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/img/nav_logo.png
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Request headers

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Response headers

Date: Tue, 04 Dec 2018 16:18:43 GMT
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Full URL: https://cdn.ttgtmedia.com/visuals/searchITChannel/sales_customers_growth/itchannel_article_010.jpg
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Response headers

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3 KB 8ms
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Full URL: https://cdn.ttgtmedia.com/rms/contributors/dfluss-sm.jpg
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

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Response headers

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2 KB 353ms
353ms Script
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Full URL: https://cdn.ttgtmedia.com/cmp/ttCmpApi.min.js?_=1544477999242
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Request headers

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Response headers

Date: Mon, 10 Dec 2018 21:39:59 GMT
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GET
H/1.1 200
OK index.php Show response
a.dpmsrv.com/dpmpxl/ 21 B
647 B 530ms
103ms Script
text/javascript 52.205.83.39
Amazon.com

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Full URL: https://a.dpmsrv.com/dpmpxl/index.php?q=xSegList&cl=68&_=1544477999243
Requested by: Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.205.83.39 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: /
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Content-Encoding: gzip
Access-Control-Max-Age: 10
Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS
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Expires: 0

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 130 KB
37 KB 16ms
16ms Script
application/javascript 2a00:1450:4001:809::2008
Google LLC

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-PWWZSH

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a00:1450:4001:809::2008 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Google Tag Manager (scaffolding) /

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 10 Dec 2018 21:39:59 GMT
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GET
H/1.1 200
OK default_avatar.gif
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1 KB 7ms
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image/gif 163.171.132.119
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Full URL: https://cdn.ttgtmedia.com/ITKE/images/default_avatar.gif
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Thu, 06 Dec 2018 20:27:40 GMT
Via: 1.1 PSmgnyNY2no188:9 (W), 1.1 ml64:7 (W), 1.1 PSdgflkfFRA2mu72:15 (W)
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Accept-Ranges: bytes
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Expires: Thu, 13 Dec 2018 20:27:40 GMT

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28 KB 18ms
18ms Script
text/javascript 2a00:1450:4001:818::2002
Google LLC

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Full URL

https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

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Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

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date: Mon, 10 Dec 2018 21:39:59 GMT
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timing-allow-origin: *
expires: Mon, 10 Dec 2018 21:39:59 GMT

GET
H/1.1 200
OK responsive-ui.min.js Show response
cdn.ttgtmedia.com/rms/ux/responsive/js/ 591 KB
188 KB 8ms
7ms Script
text/javascript 163.171.132.119
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Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/js/responsive-ui.min.js?v=7.22
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:03:56 GMT
Content-Encoding: gzip
Last-Modified: Tue, 27 Nov 2018 15:54:10 GMT
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Expires: Mon, 17 Dec 2018 21:03:56 GMT

GET
H/1.1 200
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521 B 8ms
7ms Image
image/png 163.171.132.119
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Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/img/border_diagonal.png
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
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Request headers

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Response headers

Date: Tue, 04 Dec 2018 16:18:25 GMT
Via: 1.1 PSmgnyNY2er187:9 (W), 1.1 VMygldLON2ct41:5 (W), 1.1 PSdgflkfFRA2po75:0 (W)
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Server: PWS/8.3.1.0.8
Age: 537694
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X-Px: ht PSdgflkfFRA2po75
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Expires: Tue, 11 Dec 2018 16:18:25 GMT

GET
H/1.1 200
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cdn.ttgtmedia.com/rms/ux/responsive/fonts/ 32 KB
32 KB 61ms
7ms Font
application/x-woff 163.171.128.148
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Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/fonts/TechTarget-Icon.woff
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.128.148 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
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Request headers

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Referer: https://cdn.ttgtmedia.com/rms/ux/responsive/css/main.css?v=7.22
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Response headers

Date: Tue, 04 Dec 2018 16:03:49 GMT
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Expires: Tue, 11 Dec 2018 16:03:49 GMT

GET
H2 200 integrator.js Show response
adservice.google.de/adsid/ 109 B
171 B 15ms
15ms Script
application/javascript 2a00:1450:4001:820::2002
Google LLC

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https://adservice.google.de/adsid/integrator.js?domain=searchcrm.techtarget.com

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:820::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:39:59 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: application/javascript; charset=UTF-8
server: cafe
p3p: CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657 for more info."
status: 200
cache-control: private, no-cache, no-store
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 104
x-xss-protection: 1; mode=block

GET
H2 200 integrator.js Show response
adservice.google.com/adsid/ 109 B
171 B 16ms
16ms Script
application/javascript 2a00:1450:4001:81b::2002
Google LLC

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https://adservice.google.com/adsid/integrator.js?domain=searchcrm.techtarget.com

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:81b::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:39:59 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: application/javascript; charset=UTF-8
server: cafe
p3p: CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657 for more info."
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timing-allow-origin: *
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content-length: 104
x-xss-protection: 1; mode=block

GET
H2 200 show_ads_impl.js Show response
pagead2.googlesyndication.com/pagead/js/r20181205/r20180604/ 200 KB
74 KB 33ms
33ms Script
text/javascript 2a00:1450:4001:818::2002
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https://pagead2.googlesyndication.com/pagead/js/r20181205/r20180604/show_ads_impl.js

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:39:59 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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content-length: 75629
x-xss-protection: 1; mode=block
server: cafe
etag: 897670129480175801
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=1209600
timing-allow-origin: *
expires: Mon, 10 Dec 2018 21:39:59 GMT

GET
H/1.1 200
OK footer_logo.png
cdn.ttgtmedia.com/rms/ux/responsive/img/ 2 KB
2 KB 7ms
7ms Image
image/png 163.171.132.119
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Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/img/footer_logo.png
Requested by: Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 04 Dec 2018 16:18:46 GMT
Via: 1.1 hexi50:3 (W), 1.1 PSelsmskMOW3oa101:0 (W), 1.1 PSdgflkfFRA2mu72:12 (W)
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X-Px: ht PSdgflkfFRA2mu72
Connection: keep-alive
Accept-Ranges: bytes
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Expires: Tue, 11 Dec 2018 16:18:46 GMT

GET
H2 200 show_ads_impl.js Show response
pagead2.googlesyndication.com/pagead/js/r20181205/r20180604/ Frame 8B67 200 KB
74 KB 26ms
26ms Script
text/javascript 2a00:1450:4001:818::2002
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https://pagead2.googlesyndication.com/pagead/js/r20181205/r20180604/show_ads_impl.js

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:39:59 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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content-length: 75629
x-xss-protection: 1; mode=block
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etag: 897670129480175801
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=1209600
timing-allow-origin: *
expires: Mon, 10 Dec 2018 21:39:59 GMT

GET
H2 200 ca-pub-6050985421795229.js Show response
pagead2.googlesyndication.com/pub-config/r20160913/ 309 B
304 B 6ms
6ms Script
text/javascript 2a00:1450:4001:818::2002
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https://pagead2.googlesyndication.com/pub-config/r20160913/ca-pub-6050985421795229.js

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Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

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Software

sffe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 15:36:36 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Sun, 09 Dec 2018 23:39:46 GMT
server: sffe
age: 21803
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content-length: 181
x-xss-protection: 1; mode=block
expires: Tue, 11 Dec 2018 03:36:36 GMT

GET
H2 200 zrt_lookup.html
googleads.g.doubleclick.net/pagead/html/r20181205/r20180604/ Frame 29A4 0
0 6ms
5ms Document
text/html 2a00:1450:4001:816::2002
Google LLC

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https://googleads.g.doubleclick.net/pagead/html/r20181205/r20180604/zrt_lookup.html

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:816::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: googleads.g.doubleclick.net
:scheme: https
:path: /pagead/html/r20181205/r20180604/zrt_lookup.html
pragma: no-cache
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accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Response headers

status: 200
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
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vary: Accept-Encoding
date: Thu, 06 Dec 2018 09:04:34 GMT
expires: Thu, 20 Dec 2018 09:04:34 GMT
content-type: text/html; charset=UTF-8
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x-content-type-options: nosniff
content-encoding: gzip
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GET
H/1.1 200
OK / Show response
api.ipify.org/ 23 B
264 B 399ms
99ms XHR
application/json 23.21.121.219
Amazon.com

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Full URL: https://api.ipify.org/?format=json
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 23.21.121.219 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: Cowboy /
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Request headers

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Origin: https://searchcrm.techtarget.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:39:59 GMT
Via: 1.1 vegur
Server: Cowboy
Vary: Origin
Content-Type: application/json
Access-Control-Allow-Origin: https://searchcrm.techtarget.com
Connection: keep-alive
Content-Length: 23

GET
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www.google-analytics.com/ 43 KB
17 KB 6ms
6ms Script
text/javascript 2a00:1450:4001:81f::200e
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https://www.google-analytics.com/analytics.js

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-PWWZSH

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Mon, 05 Nov 2018 21:10:09 GMT
server: Golfe2
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timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 17404
expires: Mon, 10 Dec 2018 22:14:16 GMT

GET
H/1.1 200
OK advertisement.js Show response
cdn.ttgtmedia.com/rms/ux/javascript/ 32 B
446 B 7ms
6ms Script
text/javascript 163.171.132.119
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Full URL: https://cdn.ttgtmedia.com/rms/ux/javascript/advertisement.js
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 06:46:07 GMT
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X-Via: 1.1 ny93:6 (W)
Expires: Mon, 17 Dec 2018 06:46:07 GMT

GET
H/1.1 200
OK Cookie set sp-config.min.js Show response
media.techtarget.com/cmp/sourcepoint/ 2 KB
2 KB 526ms
99ms Script
text/javascript 206.19.49.139
AT&T Enhanced Net...

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Full URL: https://media.techtarget.com/cmp/sourcepoint/sp-config.min.js
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-PWWZSH
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Software: /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:40:00 GMT
Content-Encoding: gzip
Last-Modified: Fri, 07 Sep 2018 18:07:49 GMT
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GET
H/1.1 200
OK dpm_b4c96d80854dd27e76d8cc9e21960eebda52e962.min.js Show response
s.dpmsrv.com/ 228 KB
49 KB 86ms
6ms Script
application/x-javascript 54.230.95.82
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Full URL: https://s.dpmsrv.com/dpm_b4c96d80854dd27e76d8cc9e21960eebda52e962.min.js
Requested by: Host: searchcrm.techtarget.com
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Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Response headers

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Amazon.com

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Full URL: https://dnn506yrbagrg.cloudfront.net/pages/scripts/0012/7034.js?429021
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319ms Document
text/html 2a00:1450:4001:816::2002
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https://googleads.g.doubleclick.net/pagead/ads?client=ca-pub-6050985421795229&output=html&h=90&slotname=8728364240&adk=4021353908&adf=2091777502&w=1200&fwrn=4&fwrnh=100&lmt=1544477999&rafmt=1&guci=1.2.0.0.2.2.0.0&format=1200x90&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&flash=0&fwr=0&resp_fmts=3&wgl=1&adsid=NT&dt=1544477999438&bpp=49&bdt=217&fdt=541&idt=539&shv=r20181205&cbv=r20180604&saldr=aa&abxe=1&correlator=7044297830393&frm=20&pv=2&ga_vid=932310391.1544478000&ga_sid=1544478000&ga_hid=1722531665&ga_fc=0&iag=0&icsg=134228000&dssz=34&mdo=0&mso=0&u_tz=0&u_his=2&u_java=0&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_nplug=0&u_nmime=0&adx=193&ady=7078&biw=1585&bih=1200&scr_x=0&scr_y=0&eid=21060853%2C410075081&oid=3&rx=0&eae=0&fc=656&brdim=0%2C0%2C0%2C0%2C1600%2C0%2C1600%2C1200%2C1600%2C1200&vis=1&rsz=%7C%7CeEbr%7C&abl=CS&ppjl=u&pfx=0&fu=144&bc=15&osw_key=3416270809&ifi=1&uci=1.z7b1vp21kfhu&fsb=1&xpc=NQArhIFGzs&p=https%3A//searchcrm.techtarget.com&dtd=558

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Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

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Reverse DNS

Software

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Resource Hash

Security Headers

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cache-control: private

GET
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6ms Script
text/javascript 2a00:1450:4001:818::2002
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https://pagead2.googlesyndication.com/pagead/js/r20181205/r20100101/osd.js

Requested by

Host: pagead2.googlesyndication.com
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Protocol

Security

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Software

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Resource Hash

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38ms Script
text/javascript 2a00:1450:4001:80b::2002
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https://www.googletagservices.com/tag/js/gpt.js

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Host: cdn.ttgtmedia.com
URL: https://cdn.ttgtmedia.com/rms/ux/responsive/js/responsive.min.js?v=7.22

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:80b::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

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Software

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Security Headers

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Request headers

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Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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server: sffe
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x-xss-protection: 1; mode=block
expires: Mon, 10 Dec 2018 21:40:00 GMT

GET
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www.google-analytics.com/plugins/ua/ 2 KB
920 B 6ms
6ms Script
text/javascript 2a00:1450:4001:81f::200e
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https://www.google-analytics.com/plugins/ua/linkid.js

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Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:81f::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:13:56 GMT
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expires: Mon, 10 Dec 2018 22:13:56 GMT

GET
H2 200 collect
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134 B 6ms
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image/gif 2a00:1450:4001:81f::200e
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Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:81f::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

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Response headers

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GET
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102 B 16ms
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image/gif 2a00:1450:400c:c0c::9b
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Full URL

https://stats.g.doubleclick.net/r/collect?t=dc&aip=1&_r=3&v=1&_v=j72&tid=UA-18475716-14&cid=932310391.1544478000&jid=22140907&uid=23953389&gjid=537634102&_gid=911158088.1544478000&_u=YChAgEAj~&z=1757057939

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Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:400c:c0c::9b , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

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server: Golfe2
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alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK cle_toolbar.gif
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484 B 31ms
30ms Image
image/gif 163.171.132.119
QUANTIL NETWORKS INC

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Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/img/cle_toolbar.gif
Requested by: Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Request headers

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Response headers

Date: Tue, 04 Dec 2018 16:18:47 GMT
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GET
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OK cle_buttons.gif
cdn.ttgtmedia.com/rms/ux/responsive/img/ 3 KB
3 KB 7ms
7ms Image
image/gif 163.171.132.119
QUANTIL NETWORKS INC

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Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/img/cle_buttons.gif
Requested by: Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
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Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
Reverse DNS
Software: PWS/8.3.1.0.8 /
Resource Hash: 47400eaeeee9e42b6ff93b70ae1cd345aef952f56bdff6350760bea146432c9e

Request headers

Referer: https://cdn.ttgtmedia.com/rms/ux/responsive/css/main.css?v=7.22
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Response headers

Date: Tue, 04 Dec 2018 16:18:47 GMT
Via: 1.1 VMmgasbIAD1am50:0 (W), 1.1 PSelsmskMOW3oa101:1 (W), 1.1 PSdgflkfFRA2po75:5 (W)
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Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 3064
Expires: Tue, 11 Dec 2018 16:18:47 GMT

GET
H/1.1

200
OK

index.php Show response
a.dpmsrv.com/dpmpxl/
Redirect Chain

https://a.dpmsrv.com/dpmpxl/index.php?q=ttgtSync&ttgtID=23953389&_=1544477999244
https://ib.adnxs.com/getuid?https://a.dpmsrv.com/dpmpxl/index.php?anID=$UID&q%3DidMatchSync%26r=2503104%26clientUserID=23953389%26clientID=68%26type=null
https://ib.adnxs.com/bounce?%2Fgetuid%3Fhttps%3A%2F%2Fa.dpmsrv.com%2Fdpmpxl%2Findex.php%3FanID%3D%24UID%26q%253DidMatchSync%2526r%3D2503104%2526clientUserID%3D23953389%2526clientID%3D68%2526type%3D...
https://a.dpmsrv.com/dpmpxl/index.php?anID=6207383233764653110&q=idMatchSync&r=2503104&clientUserID=23953389&clientID=68&type=null

5 B
631 B

102ms
101ms

Script
text/javascript

52.205.83.39
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://a.dpmsrv.com/dpmpxl/index.php?anID=6207383233764653110&q=idMatchSync&r=2503104&clientUserID=23953389&clientID=68&type=null
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URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software: /
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

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Content-Encoding: gzip
Access-Control-Max-Age: 10
Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS
P3P: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Access-Control-Allow-Origin: *
Cache-Control: no-cache, no-store, must-revalidate
Connection: keep-alive
Content-Type: text/javascript
Access-Control-Allow-Headers: content-type, accept
Content-Length: 31
Expires: 0

Redirect headers

Pragma: no-cache
Date: Mon, 10 Dec 2018 21:40:02 GMT
AN-X-Request-Uuid: b6085cce-de5a-48de-af70-6269726b47dd
Content-Type: text/html; charset=utf-8
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Content-Length: 0
X-XSS-Protection: 0
Expires: Sat, 15 Nov 2008 16:00:00 GMT

GET
H/1.1 200
OK cle_codebutton.gif
cdn.ttgtmedia.com/rms/ux/responsive/img/ 194 B
613 B 7ms
6ms Image
image/gif 163.171.132.119
QUANTIL NETWORKS INC

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cdn.ttgtmedia.com/rms/ux/responsive/img/cle_codebutton.gif
Requested by: Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
Reverse DNS
Software: PWS/8.3.1.0.8 /
Resource Hash: 1fae3d21b09d0f4dc0726679d549722befc2a4e976d9020dce595264c94d30f7

Request headers

Referer: https://cdn.ttgtmedia.com/rms/ux/responsive/css/main.css?v=7.22
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 04 Dec 2018 16:18:23 GMT
Via: 1.1 VMmgasbIAD1pn58:3 (W), 1.1 PSelsmskMOW3oa101:10 (W), 1.1 PSdgflkfFRA2po75:15 (W)
Last-Modified: Tue, 27 Nov 2018 15:54:15 GMT
Server: PWS/8.3.1.0.8
Age: 537697
Content-Type: image/gif
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X-Px: ht PSdgflkfFRA2po75
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 194
Expires: Tue, 11 Dec 2018 16:18:23 GMT

GET
H/1.1 200
OK Cookie set GetUserFromCookies Show response
users.techtarget.com/registration/rest/RegistrationService/ 110 B
440 B 105ms
104ms Script
application/x-javascript 206.19.49.191
AT&T Enhanced Net...

General

Check archive.org

Show headers Download Go to

Full URL: https://users.techtarget.com/registration/rest/RegistrationService/GetUserFromCookies?callback=jQuery110209948917719450638_1544477999245&_=1544477999246
Requested by: Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/1.10.2/jquery.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
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Reverse DNS
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Request headers

Pragma: no-cache
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Accept: */*
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:40:00 GMT
Cache-Control: private
Set-Cookie: TS01da9a2e=012c664659b128617e8f78b2f5afa7355ff391623abf4841c417ecd75a7cbfef0b9f9e7fc99e011f6533035aaff672b0427cc33cb0dd14c7cbeb9a0e285fe37c373a338820; Path=/
Transfer-Encoding: chunked
Content-Type: application/x-javascript

GET
H/1.1

200
OK

spacer.gif
cdn.ttgtmedia.com/images/
Redirect Chain

https://go.techtarget.com/clicktrack-r/activity/activity.gif?activityTypeId=1&u=23953389&t=299767&t2=300629&t3=300603&t4=2240112885&t5=2240163322&t6=299761&a=2018-12-10%2016:39:58&g=1263602&promo=Q...
https://cdn.ttgtmedia.com/images/spacer.gif

43 B
441 B

11ms
8ms

Image
image/gif

163.171.132.119
QUANTIL NETWORKS INC

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cdn.ttgtmedia.com/images/spacer.gif
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
Reverse DNS
Software: PWS/8.3.1.0.8 /
Resource Hash: 2dfe28cbdb83f01c940de6a88ab86200154fd772d568035ac568664e52068363

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: image/webp,image/apng,image/*,*/*;q=0.8
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Connection: keep-alive
Cache-Control: no-cache
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 06:45:05 GMT
Via: 1.1 ml62:2 (W), 1.1 PSdgflkfFRA2sg74:3 (W)
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Server: PWS/8.3.1.0.8
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Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 43
X-Via: 1.1 ny93:3 (W)
Expires: Mon, 17 Dec 2018 06:45:05 GMT

Redirect headers

Location: https://cdn.ttgtmedia.com/images/spacer.gif
Date: Mon, 10 Dec 2018 21:40:00 GMT
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p3p: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"

GET
H2 200 collect
www.google-analytics.com/r/ 35 B
124 B 14ms
13ms Image
image/gif 2a00:1450:4001:81f::200e
Google LLC

General

Check archive.org

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Full URL

https://www.google-analytics.com/r/collect?v=1&_v=j72&aip=1&a=1722531665&t=pageview&_s=1&dl=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&ul=en-us&de=UTF-8&dt=5%20ways%20to%20improve%20call%20center%20agent%20performance&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=aCjAAEAj~&jid=1525098612&gjid=249337953&cid=932310391.1544478000&uid=23953389&tid=UA-19047342-11&_gid=911158088.1544478000&_r=1&gtm=2wgbc0PWWZSH&z=170486394

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:81f::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:00 GMT
x-content-type-options: nosniff
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server: Golfe2
access-control-allow-origin: *
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alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 collect
www.google-analytics.com/ 35 B
116 B 7ms
6ms Image
image/gif 2a00:1450:4001:81f::200e
Google LLC

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Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j72&aip=1&a=1722531665&t=pageview&_s=1&dl=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&ul=en-us&de=UTF-8&dt=5%20ways%20to%20improve%20call%20center%20agent%20performance&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&_u=aCnAgEAj~&jid=1836984946&gjid=940487607&cid=932310391.1544478000&uid=23953389&tid=UA-19047342-17&_gid=911158088.1544478000&gtm=2wgbc0PWWZSH&cg1=ATE%20content&cg2=Call%20center%20management%20and%20customer%20service-299761&cg3=20181102&cg4=Call%20Center%20Strategy-1280384&cg5=%2Fpage%2Fetpk_Call%20center%20management%20and%20customer%20service-299761%2Fptpk_Call%20center%20manager-299767%2Ftrue%2FATE%2Fcontent%2Fcid_1263602%2Fdate_20181102%2Fmem_99%2Fclst_CallCtr-2240015489%2Frtpk_Call%20Center%20Strategy-1280384%2Fidx_0%2Furl_https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&cd1=Call%20center%20management%20and%20customer%20service-299761&cd2=Call%20center%20manager-299767&cd3=ATE%20content&cd4=1263602&cd5=20181102&cd6=99&cd7=CallCtr&cd8=Call%20Center%20Strategy-1280384&cd9=NOT_MEMBER&cd10=148.251.45.0&cd11=false&cd12=23953389&cd13=&z=1761426607

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:81f::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 27 Nov 2018 19:14:13 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 1131947
content-type: image/gif
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cache-control: no-cache, no-store, must-revalidate
access-control-allow-origin: *
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 collect
stats.g.doubleclick.net/r/ 35 B
102 B 16ms
16ms Image
image/gif 2a00:1450:400c:c0c::9b
Google LLC

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Check archive.org

Show headers Download Go to Show image

Full URL

https://stats.g.doubleclick.net/r/collect?t=dc&aip=1&_r=3&v=1&_v=j72&tid=UA-19047342-17&cid=932310391.1544478000&jid=1836984946&uid=23953389&gjid=940487607&_gid=911158088.1544478000&_u=aCnAgEAj~&z=757783024

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:400c:c0c::9b , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
date: Mon, 10 Dec 2018 21:40:00 GMT
content-type: image/gif
status: 200
cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 conversion.js Show response
www.googleadservices.com/pagead/ 24 KB
9 KB 16ms
16ms Script
text/javascript 216.58.208.34
Google LLC

General

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Full URL

https://www.googleadservices.com/pagead/conversion.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-PWWZSH

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

216.58.208.34 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s12-in-f2.1e100.net

Software

cafe /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
content-disposition: attachment; filename="f.txt"
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 9196
x-xss-protection: 1; mode=block
server: cafe
etag: 9684077855623877457
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=3600
timing-allow-origin: *
expires: Mon, 10 Dec 2018 21:40:00 GMT

GET
H2 200 pubads_impl_277.js Show response
securepubads.g.doubleclick.net/gpt/ 184 KB
63 KB 77ms
39ms Script
text/javascript 172.217.23.162
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://securepubads.g.doubleclick.net/gpt/pubads_impl_277.js

Requested by

Host: www.googletagservices.com
URL: https://www.googletagservices.com/tag/js/gpt.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s22-in-f2.1e100.net

Software

sffe /

Resource Hash

9bf3fa92a53ecd66eacbc93b745d721ca9d03bce4c371e43d7022721e038f0d3

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Mon, 03 Dec 2018 15:29:55 GMT
server: sffe
vary: Accept-Encoding
content-type: text/javascript
status: 200
cache-control: private, immutable, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 63903
x-xss-protection: 1; mode=block
expires: Mon, 10 Dec 2018 21:40:00 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/1070110249/ 2 KB
1 KB 18ms
18ms Script
text/javascript 2a00:1450:4001:816::2002
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1070110249/?random=1544478000260&cv=9&fst=1544478000260&num=1&label=RRsgCOW4tgMQqayi_gM&guid=ON&resp=GooglemKTybQhCsO&eid=659255991&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&tiba=5%20ways%20to%20improve%20call%20center%20agent%20performance&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:816::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: text/javascript; charset=UTF-8
server: cafe
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
status: 200
cache-control: no-cache, must-revalidate
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 1090
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/1072226410/ 2 KB
1 KB 18ms
18ms Script
text/javascript 2a00:1450:4001:816::2002
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/1072226410/?random=1544478000266&cv=9&fst=1544478000260&num=2&label=x3P_CIql1gMQ6sCj_wM&guid=ON&resp=GooglemKTybQhCsO&eid=659255991&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&tiba=5%20ways%20to%20improve%20call%20center%20agent%20performance&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:816::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

948cce1e1cd7fc7bb73b143dcfddbd704271191ad9c60e319d7151f866d5e3f6

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: text/javascript; charset=UTF-8
server: cafe
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
status: 200
cache-control: no-cache, must-revalidate
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 1090
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1

200
OK

index.php Show response
a.dpmsrv.com/dpmpxl/
Redirect Chain

https://ib.adnxs.com/getuid?https://a.dpmsrv.com/dpmpxl/index.php?id=$UID&sw%3D1263602https%253A%252F%252Fsearchcrm.techtarget.com%252Fanswer%252FImproving-agent-performance-in-the-call-center-with...
https://ib.adnxs.com/bounce?%2Fgetuid%3Fhttps%3A%2F%2Fa.dpmsrv.com%2Fdpmpxl%2Findex.php%3Fid%3D%24UID%26sw%253D1263602https%25253A%25252F%25252Fsearchcrm.techtarget.com%25252Fanswer%25252FImproving...
https://a.dpmsrv.com/dpmpxl/index.php?id=6207383233764653110&sw=1263602https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_...

256 B
956 B

185ms
105ms

Script
text/javascript

52.205.83.39
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://a.dpmsrv.com/dpmpxl/index.php?id=6207383233764653110&sw=1263602https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&q=xImp&v=1.x&cl=68&pixelIndex=0&r=148615&tzOffset=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&_=1544478000288
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.205.83.39 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: /
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Content-Encoding: gzip
Access-Control-Max-Age: 10
Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS
P3P: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Access-Control-Allow-Origin: *
Cache-Control: no-cache, no-store, must-revalidate
Connection: keep-alive
Content-Type: text/javascript
Access-Control-Allow-Headers: content-type, accept
Content-Length: 223
Expires: 0

Redirect headers

Pragma: no-cache
Date: Mon, 10 Dec 2018 21:40:02 GMT
AN-X-Request-Uuid: 45187cd3-ee61-4dd9-a946-92ae55cfbf6e
Content-Type: text/html; charset=utf-8
Server: nginx/1.13.4
Location: https://a.dpmsrv.com/dpmpxl/index.php?id=6207383233764653110&sw=1263602https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&q=xImp&v=1.x&cl=68&pixelIndex=0&r=148615&tzOffset=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&_=1544478000288
P3P: policyref="http://cdn.adnxs.com/w3c/policy/p3p.xml", CP="NOI DSP COR ADM PSAo PSDo OURo SAMo UNRo OTRo BUS COM NAV DEM STA PRE"
Access-Control-Allow-Origin: *
Cache-Control: no-store, no-cache, private
Access-Control-Allow-Credentials: true
Connection: keep-alive
X-Proxy-Origin: 148.251.45.254; 148.251.45.254; 311.bm-nginx-loadbalancer.mgmt.ams1; *.adnxs.com; 185.33.220.81:80
Content-Length: 0
X-XSS-Protection: 0
Expires: Sat, 15 Nov 2008 16:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/1070110249/ 42 B
112 B 37ms
35ms Image
image/gif 2a00:1450:4001:809::2004
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/1070110249/?random=1544478000260&cv=9&fst=1544475600000&num=1&label=RRsgCOW4tgMQqayi_gM&guid=ON&eid=659255991&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&tiba=5%20ways%20to%20improve%20call%20center%20agent%20performance&fmt=3&crd=CITQGw&cdct=2&is_vtc=1&random=2960368943&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:809::2004 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:00 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, no-store, must-revalidate
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/1070110249/ 42 B
109 B 22ms
20ms Image
image/gif 2a00:1450:4001:825::2003
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/1070110249/?random=1544478000260&cv=9&fst=1544475600000&num=1&label=RRsgCOW4tgMQqayi_gM&guid=ON&eid=659255991&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&tiba=5%20ways%20to%20improve%20call%20center%20agent%20performance&fmt=3&crd=CITQGw&cdct=2&is_vtc=1&random=2960368943&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a00:1450:4001:825::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:00 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, no-store, must-revalidate
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/1072226410/ 42 B
149 B 24ms
22ms Image
image/gif 2a00:1450:4001:809::2004
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/1072226410/?random=1544478000266&cv=9&fst=1544475600000&num=2&label=x3P_CIql1gMQ6sCj_wM&guid=ON&eid=659255991&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&tiba=5%20ways%20to%20improve%20call%20center%20agent%20performance&fmt=3&crd=CITQGw&cdct=2&is_vtc=1&random=4210574472&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:809::2004 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:00 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, no-store, must-revalidate
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/1072226410/ 42 B
109 B 26ms
24ms Image
image/gif 2a00:1450:4001:825::2003
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/1072226410/?random=1544478000266&cv=9&fst=1544475600000&num=2&label=x3P_CIql1gMQ6sCj_wM&guid=ON&eid=659255991&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=0&u_nmime=0&sendb=1&frm=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&tiba=5%20ways%20to%20improve%20call%20center%20agent%20performance&fmt=3&crd=CITQGw&cdct=2&is_vtc=1&random=4210574472&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a00:1450:4001:825::2003 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
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Request headers

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Response headers

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date: Mon, 10 Dec 2018 21:40:00 GMT
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content-type: image/gif
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GET
H2 200 ads Show response
securepubads.g.doubleclick.net/gampad/ 2 KB
2 KB 44ms
44ms XHR
text/javascript 172.217.23.162
Google LLC

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Full URL

https://securepubads.g.doubleclick.net/gampad/ads?gdfp_req=1&pvsid=2345256805615069&correlator=4321156414129864&output=json_html&callback=googletag.impl.pubads.callbackProxy1&impl=fif&adsid=NT&eid=21062453%2C21062725&vrg=277&guci=1.2.0.0.2.2.0.0&plat=1%3A32776%2C2%3A32776&sc=1&sfv=1-0-31&iu=%2F3618%2Fscrm%2FATE&sz=1x1&ists=1&scp=type%3Doop&cookie_enabled=1&bc=15&abxe=1&lmt=1544478000&dt=1544478000367&dlt=1544477999220&idt=1116&frm=20&biw=1585&bih=1200&oid=3&adx=0&ady=0&adk=123022071&uci=1&gut=v2&ifi=2&u_his=2&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_sd=1&flash=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&dssz=48&icsg=284232356243968&mso=32&std=0&vis=1&dmc=8&scr_x=0&scr_y=0&psz=1585x6895&msz=1x17&ga_vid=932310391.1544478000&ga_sid=1544478000&ga_hid=1722531665&fws=128

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Protocol

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Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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Software

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Request headers

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Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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google-mediationgroup-id: -2
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GET
H2 200 pubads_impl_rendering_277.js Show response
securepubads.g.doubleclick.net/gpt/ 62 KB
24 KB 41ms
40ms Script
text/javascript 172.217.23.162
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https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_277.js

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Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_277.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s22-in-f2.1e100.net

Software

sffe /

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Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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GET
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tpc.googlesyndication.com/safeframe/1-0-31/html/ 0
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5ms Other
text/html 2a00:1450:4001:809::2001
Google LLC

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Full URL: https://tpc.googlesyndication.com/safeframe/1-0-31/html/container.html
Requested by: Host: securepubads.g.doubleclick.net
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Resource Hash

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Response headers

GET
H2 200 ads Show response
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2 KB 50ms
50ms XHR
text/javascript 172.217.23.162
Google LLC

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Full URL

https://securepubads.g.doubleclick.net/gampad/ads?gdfp_req=1&pvsid=2345256805615069&correlator=4321156414129864&output=json_html&callback=googletag.impl.pubads.callbackProxy2&impl=fif&adsid=NT&eid=21062453%2C21062725&vrg=277&guci=1.2.0.0.2.2.0.0&plat=1%3A32776%2C2%3A32776&sc=1&sfv=1-0-31&iu=%2F3618%2Fscrm%2FATE&sz=728x90&cookie_enabled=1&bc=15&abxe=1&lmt=1544478000&dt=1544478000384&dlt=1544477999220&idt=1116&frm=20&biw=1585&bih=1200&oid=3&adx=429&ady=160&adk=2926437144&uci=2&gut=v2&ifi=3&u_his=2&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_sd=1&flash=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&dssz=49&icsg=2536032169929216&mso=32&std=0&vis=1&dmc=8&scr_x=0&scr_y=0&psz=1585x110&msz=728x110&ga_vid=932310391.1544478000&ga_sid=1544478000&ga_hid=1722531665&fws=0

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Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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google-mediationgroup-id: -2
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google-mediationtag-id: -2
google-creative-id: 138222732770
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cache-control: no-cache, must-revalidate
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GET
H2 200 ads Show response
securepubads.g.doubleclick.net/gampad/ 3 KB
2 KB 59ms
59ms XHR
text/javascript 172.217.23.162
Google LLC

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Full URL

https://securepubads.g.doubleclick.net/gampad/ads?gdfp_req=1&pvsid=2345256805615069&correlator=4321156414129864&output=json_html&callback=googletag.impl.pubads.callbackProxy3&impl=fif&adsid=NT&eid=21062453%2C21062725&vrg=277&guci=1.2.0.0.2.2.0.0&plat=1%3A32776%2C2%3A32776&sc=1&sfv=1-0-31&iu=%2F3618%2Fscrm%2FATE&sz=300x250&scp=pos%3Dtop&cookie_enabled=1&bc=15&abxe=1&lmt=1544478000&dt=1544478000391&dlt=1544477999220&idt=1116&frm=20&biw=1585&bih=1200&oid=3&adx=1053&ady=651&adk=4059989913&uci=3&gut=v2&ifi=4&u_his=2&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_sd=1&flash=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&dssz=49&icsg=2536032169929216&mso=32&std=0&vis=1&dmc=8&scr_x=0&scr_y=0&ga_vid=932310391.1544478000&ga_sid=1544478000&ga_hid=1722531665&fws=0

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URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s22-in-f2.1e100.net

Software

cafe /

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Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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google-mediationgroup-id: -2
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cache-control: no-cache, must-revalidate
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expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ads Show response
securepubads.g.doubleclick.net/gampad/ 4 KB
2 KB 49ms
48ms XHR
text/javascript 172.217.23.162
Google LLC

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Full URL

https://securepubads.g.doubleclick.net/gampad/ads?gdfp_req=1&pvsid=2345256805615069&correlator=4321156414129864&output=json_html&callback=googletag.impl.pubads.callbackProxy4&impl=fif&adsid=NT&eid=21062453%2C21062725&vrg=277&guci=1.2.0.0.2.2.0.0&plat=1%3A32776%2C2%3A32776&sc=1&sfv=1-0-31&iu=%2F3618%2Fscrm%2FATE&sz=300x600%7C300x251&scp=pos%3Dbottom&cookie_enabled=1&bc=15&abxe=1&lmt=1544478000&dt=1544478000405&dlt=1544477999220&idt=1116&frm=20&biw=1585&bih=1200&oid=3&adx=713&ady=889&adk=266337536&uci=4&gut=v2&ifi=5&u_his=2&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_sd=1&flash=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&dssz=49&icsg=2536032169929216&mso=32&std=0&vis=1&dmc=8&scr_x=0&scr_y=0&psz=320x600&msz=300x600&ga_vid=932310391.1544478000&ga_sid=1544478000&ga_hid=1722531665&fws=0

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Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

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fra15s22-in-f2.1e100.net

Software

cafe /

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Request headers

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Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: br
x-content-type-options: nosniff
google-mediationgroup-id: -2
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google-mediationtag-id: -2
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cache-control: no-cache, must-revalidate
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timing-allow-origin: *
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
DATA 200
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0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: c10c4bef5827b8a53e7c03ee76476ab8317111bbe47199e94364e08270af95b6

Request headers

Response headers

Content-Type: image/png

GET
H/1.1 200
OK showad.js Show response
ads.pubmatic.com/AdServer/js/ Frame 4D34 40 KB
16 KB 51ms
6ms Script
text/html 2.18.233.180
Akamai Technologies

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Full URL: https://ads.pubmatic.com/AdServer/js/showad.js
Requested by: Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_277.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:40:00 GMT
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Expires: Tue, 11 Dec 2018 04:09:32 GMT

GET
H2 200 osd_listener.js Show response
www.googletagservices.com/activeview/js/current/ Frame 4D34 73 KB
27 KB 40ms
40ms Script
text/javascript 2a00:1450:4001:80b::2002
Google LLC

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Full URL

https://www.googletagservices.com/activeview/js/current/osd_listener.js?cache=r20110914

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_277.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:80b::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Fri, 07 Dec 2018 12:16:45 GMT
server: sffe
vary: Accept-Encoding
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content-length: 27407
x-xss-protection: 1; mode=block
expires: Mon, 10 Dec 2018 21:40:00 GMT

GET
H/1.1 200
OK showad.js Show response
ads.pubmatic.com/AdServer/js/ Frame 9943 40 KB
16 KB 49ms
7ms Script
text/html 2.18.233.180
Akamai Technologies

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Full URL: https://ads.pubmatic.com/AdServer/js/showad.js
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URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_277.js
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Response headers

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H2 200 osd_listener.js Show response
www.googletagservices.com/activeview/js/current/ Frame 9943 73 KB
27 KB 38ms
38ms Script
text/javascript 2a00:1450:4001:80b::2002
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https://www.googletagservices.com/activeview/js/current/osd_listener.js?cache=r20110914

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Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_277.js

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:80b::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

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Security Headers

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Request headers

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Response headers

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GET
H2

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2a00:1450:4001:809::2001
Google LLC

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Full URL

https://tpc.googlesyndication.com/pagead/imgad?id=CICAgKDT-6DAfBABGAEyCOgqAsspsvMN

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Security

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Response headers

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date: Thu, 06 Dec 2018 10:42:49 GMT
x-content-type-options: nosniff
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p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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Redirect headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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GET
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47 B 45ms
44ms Image
image/gif 172.217.23.162
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https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjsvOzmou76QF5Xc6Sjx7BUbkl0l0riQbsEucPt1ZJ46zzrck-SeZnP7QuOkb8Ow93n-rERnVTnMbK6uuUHvVWnVCD3hpasrovsqXFVteHU-W3_RQ2Ou3wZJr6JqgGgValCnNrj3S54EEkaXLVpZfVgC8XWB1R0AgP-NSjwJ6L9opluiBgLlzmXK64O6XeHZyUWQCKVbUwVWmNqcDIpc1K62oV-4cAAMeRkt5dFp6VhGPP9WKwpUjgodXlgQP&sai=AMfl-YQr_JS5VKhapuL5-bWCZsosFXjw5nUjTTF0BeO7nFpB6MsY2WafUjBRxPOnwN3xReszhmaqowTDoZdPjpVQ28mBOdrmeYEf8l64JpY5bjZTk3LqZior1W5TIdmr&sig=Cg0ArKJSzNFtw3AkgI70EAE&urlfix=1&adurl=

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Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

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date: Mon, 10 Dec 2018 21:40:00 GMT
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GET
H2 200 view
securepubads.g.doubleclick.net/pcs/ Frame 9943 0
64 B 44ms
44ms Image
image/gif 172.217.23.162
Google LLC

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Full URL

https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjst-RfliZcSy7VEPzRIhSnXiUK6dXPVkVkQiEPxOizU6Nn8RWzj86FUT_2iXUPF4quyr0u1aA4xvLmFkthUOUYs1xkOji6sosahRAie9En2w3wnnl4zGqTK75tkfqwV-_rA354Wp5VcZXfi8N3qowoSanLimXDBg4SHQwSR_y69JYQB22-nxw_13V4jjZJPhoYAr06sUOWrGINHpTbl_QC3jzohlTMGGTOn75zPWDS5k0hpbJajFDTYp0Hyj&sai=AMfl-YRODzKbs5-Qr6Ik2qNW6jevMC0t0s97RwHArcBpIwfYVS6Q4LveYWkNMXPVPCOoFZ_arUcctAYycbXlBtAALhwvwncx61TFsJW8z4bujtgq8DxZGvwJnf02X-w&sig=Cg0ArKJSzDXikGVYPwacEAE&urlfix=1&adurl=

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Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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Software

cafe /

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
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GET
H2 200 container.html
tpc.googlesyndication.com/safeframe/1-0-31/html/ Frame C381 0
0 6ms
6ms Document
text/html 2a00:1450:4001:809::2001
Google LLC

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https://tpc.googlesyndication.com/safeframe/1-0-31/html/container.html

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Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_277.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a00:1450:4001:809::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

Security Headers

Name	Value
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Request headers

:method: GET
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:scheme: https
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pragma: no-cache
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accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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vary: Accept-Encoding
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timing-allow-origin: *
content-length: 1737
date: Wed, 14 Nov 2018 14:47:46 GMT
expires: Thu, 14 Nov 2019 14:47:46 GMT
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cache-control: public, immutable, max-age=31536000
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alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"

GET
H/1.1 200
OK auto_opt_in-v2.0.1083.js Show response
sp-js-releases.s3.amazonaws.com/0/2.0.1083/ 41 KB
42 KB 485ms
189ms Script
application/javascript 52.217.0.83
Amazon.com

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Full URL: https://sp-js-releases.s3.amazonaws.com/0/2.0.1083/auto_opt_in-v2.0.1083.js
Requested by: Host: media.techtarget.com
URL: https://media.techtarget.com/cmp/sourcepoint/sp-config.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.217.0.83 Ashburn, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:40:01 GMT
Last-Modified: Wed, 05 Sep 2018 06:20:18 GMT
Server: AmazonS3
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GET
H/1.1 200
OK UCookieSetPug Show response
image6.pubmatic.com/AdServer/ Frame 9943 24 B
329 B 92ms
43ms Script
text/html 185.64.189.115
PubMatic

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Full URL: https://image6.pubmatic.com/AdServer/UCookieSetPug?oid=2&cb=PubMatic._uidCB
Requested by: Host: ads.pubmatic.com
URL: https://ads.pubmatic.com/AdServer/js/showad.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 185.64.189.115 , United Kingdom, ASN62713 (AS-PUBMATIC - PubMatic, Inc., US),
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:40:00 GMT
Cache-Control: private
Content-Type: text/html; charset=UTF-8
P3p: CP="NOI DSP COR LAW CUR ADMo DEVo TAIo PSAo PSDo IVAo IVDo HISo OTPo OUR SAMo BUS UNI COM NAV INT DEM CNT STA PRE LOC"
Content-Length: 24
Expires: Thu, 20 Dec 2018 13:33:50 GMT

GET
H/1.1 200
OK UCookieSetPug Show response
image6.pubmatic.com/AdServer/ Frame 4D34 24 B
329 B 59ms
13ms Script
text/html 185.64.189.115
PubMatic

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Full URL: https://image6.pubmatic.com/AdServer/UCookieSetPug?oid=2&cb=PubMatic._uidCB
Requested by: Host: ads.pubmatic.com
URL: https://ads.pubmatic.com/AdServer/js/showad.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 185.64.189.115 , United Kingdom, ASN62713 (AS-PUBMATIC - PubMatic, Inc., US),
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Mon, 10 Dec 2018 21:40:00 GMT
Cache-Control: private
Content-Type: text/html; charset=UTF-8
P3p: CP="NOI DSP COR LAW CUR ADMo DEVo TAIo PSAo PSDo IVAo IVDo HISo OTPo OUR SAMo BUS UNI COM NAV INT DEM CNT STA PRE LOC"
Content-Length: 24
Expires: Thu, 20 Dec 2018 13:10:42 GMT

GET
H/1.1 200
OK Cookie set showad.js
ads.pubmatic.com/AdServer/js/ Frame C1B2 0
0 12ms
9ms Document
text/html 2.18.233.180
Akamai Technologies

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Full URL: https://ads.pubmatic.com/AdServer/js/showad.js
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URL: https://ads.pubmatic.com/AdServer/js/showad.js
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Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
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Software: Apache/2.2.15 (CentOS) /
Resource Hash

Request headers

Host: ads.pubmatic.com
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Response headers

Last-Modified: Thu, 15 Nov 2018 04:53:43 GMT
ETag: "13006b6-9ed1-57aacd5c8da70"
Server: Apache/2.2.15 (CentOS)
Accept-Ranges: bytes
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Content-Length: 15271
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Expires: Tue, 11 Dec 2018 04:09:32 GMT
Date: Mon, 10 Dec 2018 21:40:00 GMT
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Vary: Accept-Encoding

GET
H/1.1 200
OK Cookie set showad.js
ads.pubmatic.com/AdServer/js/ Frame 53E7 0
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6ms Document
text/html 2.18.233.180
Akamai Technologies

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Full URL: https://ads.pubmatic.com/AdServer/js/showad.js
Requested by: Host: ads.pubmatic.com
URL: https://ads.pubmatic.com/AdServer/js/showad.js
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Software: Apache/2.2.15 (CentOS) /
Resource Hash

Request headers

Host: ads.pubmatic.com
Connection: keep-alive
Pragma: no-cache
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Response headers

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Expires: Tue, 11 Dec 2018 04:09:32 GMT
Date: Mon, 10 Dec 2018 21:40:00 GMT
Connection: keep-alive
Vary: Accept-Encoding

GET
H/1.1 200
OK AdServerServlet Show response
sshowads.pubmatic.com/AdServer/ Frame 4D34 2 KB
2 KB 80ms
16ms Script
text/html 198.47.127.32
PubMatic

General

Check archive.org

Show headers Download Go to

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Request headers

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Response headers

Date: Mon, 10 Dec 2018 21:40:00 GMT
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Server: nginx
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GET
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OK Cookie set showad.js
ads.pubmatic.com/AdServer/js/ Frame 4F50 0
0 9ms
7ms Document
text/html 2.18.233.180
Akamai Technologies

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URL: https://ads.pubmatic.com/AdServer/js/showad.js
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Resource Hash

Request headers

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Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Response headers

Last-Modified: Thu, 15 Nov 2018 04:53:43 GMT
ETag: "13006b6-9ed1-57aacd5c8da70"
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Accept-Ranges: bytes
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Expires: Tue, 11 Dec 2018 04:09:32 GMT
Date: Mon, 10 Dec 2018 21:40:00 GMT
Connection: keep-alive
Vary: Accept-Encoding

GET
H/1.1 200
OK Cookie set showad.js
ads.pubmatic.com/AdServer/js/ Frame A130 0
0 11ms
10ms Document
text/html 2.18.233.180
Akamai Technologies

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Full URL: https://ads.pubmatic.com/AdServer/js/showad.js
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URL: https://ads.pubmatic.com/AdServer/js/showad.js
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Resource Hash

Request headers

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Accept-Encoding: gzip, deflate, br
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Response headers

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ETag: "13006b6-9ed1-57aacd5c8da70"
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Accept-Ranges: bytes
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Content-Length: 15271
Content-Type: text/html; charset=UTF-8
Cache-Control: public, max-age=23372
Expires: Tue, 11 Dec 2018 04:09:32 GMT
Date: Mon, 10 Dec 2018 21:40:00 GMT
Connection: keep-alive
Vary: Accept-Encoding

GET
H/1.1 200
OK AdServerServlet Show response
sshowads.pubmatic.com/AdServer/ Frame 9943 2 KB
2 KB 50ms
13ms Script
text/html 198.47.127.32
PubMatic

General

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Show headers Download Go to

Full URL: https://sshowads.pubmatic.com/AdServer/AdServerServlet?pubId=82040&siteId=82665&adId=241724&kadwidth=300&kadheight=250&SAVersion=2&js=1&kdntuid=1&pageURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&inIframe=1&operId=3&sec=1&kltstamp=2018-12-10%2021%3A40%3A0&timezone=0&screenResolution=1600x1200&ranreq=0.9542510687225791&pmUniAdId=0&adVisibility=1&adPosition=651x1052&gdpr=0&dspids=%7B%7D
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Security: TLS 1.2, RSA, 3DES_EDE_CBC
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Software: nginx /
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Request headers

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Response headers

Date: Mon, 10 Dec 2018 21:40:00 GMT
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Content-Type: text/html; charset=utf-8

GET
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cdn.digitru.st/prod/1/ Frame 4D34 42 KB
10 KB 122ms
14ms Script
application/javascript 159.180.84.2
Instart Logic

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Full URL: https://cdn.digitru.st/prod/1/digitrust.min.js
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URL: https://ads.pubmatic.com/AdServer/js/showad.js
Protocol: H2
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Response headers

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GET
H2 200 digitrust.min.js Show response
cdn.digitru.st/prod/1/ Frame 9943 42 KB
10 KB 119ms
14ms Script
application/javascript 159.180.84.2
Instart Logic

General

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Full URL: https://cdn.digitru.st/prod/1/digitrust.min.js
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URL: https://ads.pubmatic.com/AdServer/js/showad.js
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Request headers

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Response headers

date: Mon, 10 Dec 2018 19:32:03 GMT
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age: 7677
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accept-ranges: bytes
expires: Tue, 11 Dec 2018 19:32:03 GMT

GET
H/1.1

200
OK

index.php Show response
a.dpmsrv.com/dpmpxl/
Redirect Chain

https://cm.g.doubleclick.net/pixel?google_nid=datapoint_dmp&google_cm&ap_id=6207383233764653110&pixelIndex=0&_=1544478000289
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0
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121ms
106ms

Script
text/javascript

52.205.83.39
Amazon.com

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Request headers

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Response headers

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Redirect headers

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date: Mon, 10 Dec 2018 21:40:00 GMT
server: HTTP server (unknown)
location: https://a.dpmsrv.com/dpmpxl/index.php?q=dfp&ap_id=6207383233764653110&pixelIndex=0&_=1544478000289&google_gid=CAESEMVZBJRftWn4gWEnOxdq1ZI&google_cver=1
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expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
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106ms Image
text/plain 54.82.233.148
Amazon.com

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Full URL: https://idsync.rlcdn.com/423396.gif?partner_uid=6207383233764653110
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Request headers

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Response headers

status: 204
date: Mon, 10 Dec 2018 21:40:00 GMT

GET
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www.googletagservices.com/tag/js/ Frame 4D34 29 KB
10 KB 40ms
40ms Script
text/javascript 2a00:1450:4001:80b::2002
Google LLC

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Full URL

https://www.googletagservices.com/tag/js/gpt.js

Requested by

Host: sshowads.pubmatic.com
URL: https://sshowads.pubmatic.com/AdServer/AdServerServlet?pubId=82040&siteId=82665&adId=241797&kadwidth=728&kadheight=90&SAVersion=2&js=1&kdntuid=1&pageURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&inIframe=1&operId=3&sec=1&kltstamp=2018-12-10%2021%3A40%3A0&timezone=0&screenResolution=1600x1200&ranreq=0.5454045683853452&pmUniAdId=0&adVisibility=1&adPosition=160x428&gdpr=0&dspids=%7B%7D

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

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Software

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Security Headers

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Request headers

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Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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x-content-type-options: nosniff
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content-length: 9762
x-xss-protection: 1; mode=block
expires: Mon, 10 Dec 2018 21:40:00 GMT

GET
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www.googletagservices.com/tag/js/ Frame 9943 29 KB
10 KB 66ms
32ms Script
text/javascript 2a00:1450:4001:80b::2002
Google LLC

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Full URL

https://www.googletagservices.com/tag/js/gpt.js

Requested by

Host: sshowads.pubmatic.com
URL: https://sshowads.pubmatic.com/AdServer/AdServerServlet?pubId=82040&siteId=82665&adId=241724&kadwidth=300&kadheight=250&SAVersion=2&js=1&kdntuid=1&pageURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&inIframe=1&operId=3&sec=1&kltstamp=2018-12-10%2021%3A40%3A0&timezone=0&screenResolution=1600x1200&ranreq=0.9542510687225791&pmUniAdId=0&adVisibility=1&adPosition=651x1052&gdpr=0&dspids=%7B%7D

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:80b::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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text/javascript 172.217.23.162
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https://securepubads.g.doubleclick.net/gpt/pubads_impl_277.js

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Protocol

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172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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adservice.google.de/adsid/ Frame 4D34 113 B
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https://adservice.google.de/adsid/integrator.sync.js?domain=searchcrm.techtarget.com

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Host: www.googletagservices.com
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date: Mon, 10 Dec 2018 21:40:00 GMT
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Protocol

Security

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text/javascript 172.217.23.162
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https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_277.js

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Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_277.js

Protocol

Security

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Full URL: https://tpc.googlesyndication.com/safeframe/1-0-31/html/container.html?n=1
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Request headers

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Response headers

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text/javascript 172.217.23.162
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https://securepubads.g.doubleclick.net/gpt/pubads_impl_282.js?21062867

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Host: www.googletagservices.com
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Protocol

Security

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Response headers

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adservice.google.de/adsid/ Frame 9943 113 B
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application/javascript 2a00:1450:4001:820::2002
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https://adservice.google.de/adsid/integrator.sync.js?domain=searchcrm.techtarget.com

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Host: www.googletagservices.com
URL: https://www.googletagservices.com/tag/js/gpt.js

Protocol

Security

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date: Mon, 10 Dec 2018 21:40:00 GMT
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https://tpc.googlesyndication.com/pagead/js/r20181205/r20110914/client/ext/m_window_focus_non_hydra.js

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text/javascript 2a00:1450:4001:80b::2002
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https://www.googletagservices.com/activeview/js/current/osd_listener.js?cache=r20110914

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Host: securepubads.g.doubleclick.net
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text/javascript 2a00:1450:4001:818::2002
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https://pagead2.googlesyndication.com/pagead/osd.js

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Protocol

Security

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Full URL

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Protocol

Security

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Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
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GET
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tpc.googlesyndication.com/simgad/ Frame 77FA 94 KB
94 KB 8ms
7ms Image
image/jpeg 2a00:1450:4001:809::2001
Google LLC

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Full URL

https://tpc.googlesyndication.com/simgad/11051965265511319842

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Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a00:1450:4001:809::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Thu, 06 Dec 2018 10:49:10 GMT
x-content-type-options: nosniff
age: 384650
x-dns-prefetch-control: off
status: 200
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
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last-modified: Fri, 31 Aug 2018 16:41:06 GMT
server: sffe
content-type: image/jpeg
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Fri, 06 Dec 2019 10:49:10 GMT

GET
H2 204 l
www.google.com/ads/measurement/ Frame 77FA 0
76 B 14ms
13ms Image
text/html 2a00:1450:4001:809::2004
Google LLC

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Full URL: https://www.google.com/ads/measurement/l?ebcid=ALh7CaSaaj7iGAlJiKLtbl_N1hO7rcuyVieCfsjOiIxxjcEl0GD6ZAzOxGFvi7cdnffFIrCPrW01vxX9v1tKi46sZXqLE6jkhg
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URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2a00:1450:4001:809::2004 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software: /
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

GET
H/1.1 200
OK AdDisplayTrackerServlet
aktrack.pubmatic.com/AdServer/ Frame CD84 0
0 73ms
18ms Document
text/html 23.211.9.91
Akamai Technologies

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Full URL: https://aktrack.pubmatic.com/AdServer/AdDisplayTrackerServlet?operId=1&pubId=82040&siteId=82665&adId=241797&adType=3&adServerId=1067&kefact=1.500000&kaxefact=1.500000&kadNetFrequecy=0&kadwidth=728&kadheight=90&kadsizeid=0&kltstamp=1544478000&indirectAdId=563195&adServerOptimizerId=1&ranreq=0.5454045683853452&kpbmtpfact=0.000000&dcId=3&tldId=0&passback=11&svr=ADS22401T&ekefact=MN0OXF17CgDTpYR_LJVvDZ_cZkpiP-KAc_YDnnV01N0M2kkU&ekaxefact=MN0OXHR7CgCuKsFYxVA7ne_29gZ-wYTpELMWJve6wF55mRAx&ekpbmtpfact=MN0OXId7CgDG7zh2xlkyLO4iWjkpqdzS7IbPzNqyyVFFUPND&crID=0&campaignId=0&isRTB=0&imprId=59D8A03E-11C9-4EB5-BD51-AB448FA624DF&oid=59D8A03E-11C9-4EB5-BD51-AB448FA624DF&cntryId=58&domain=searchcrm.techtarget.com&pageURL=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&sec=1
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Server: 23.211.9.91 Cambridge, United States, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
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Software: /
Resource Hash

Request headers

Host: aktrack.pubmatic.com
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Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Response headers

Content-Type: text/html
Content-Length: 0
Date: Mon, 10 Dec 2018 21:40:00 GMT
Connection: keep-alive

GET
DATA 200
OK truncated
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0 Image
image/png

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 12354c5db033f874c38e2f0df0df0dec023d9944f319ffb47ac376bbaf7e31a2

Request headers

Response headers

Content-Type: image/png

GET
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securepubads.g.doubleclick.net/gampad/ Frame 9943 9 KB
4 KB 46ms
44ms Script
text/javascript 172.217.23.162
Google LLC

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https://securepubads.g.doubleclick.net/gampad/ads?gdfp_req=1&pvsid=1791744582152006&correlator=3094543701389336&output=json_html&callback=googletag.impl.pubads.setPassbackAdContents&impl=s&eid=21062867%2C21061764%2C21062421&vrg=282&guci=1.2.0.0.2.2.0.0&plat=1%3A32776%2C2%3A32776&sc=1&sfv=1-0-31&iu=%2F3618%2FPassback-sCRM&sz=300x250&eri=2&cookie=ID%3D02ce156585c53eb2%3AT%3D1544478000%3AS%3DALNI_MaMz_-zIBFz5SC7kamnqaDn4XAzQA&cdm=searchcrm.techtarget.com&bc=15&lmt=1544478000&dt=1544478000960&dlt=1544478000439&idt=507&ea=0&frm=23&biw=1585&bih=1200&isw=300&ish=250&oid=3&adk=1957763711&uci=6g7vnc5i23r&ifi=1&ifk=1687180335&u_his=2&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_sd=1&flash=0&nhd=1&iag=3&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&top=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&dssz=11&icsg=1370&mso=2048&std=0&vis=1&dmc=8&scr_x=0&scr_y=0&ga_vid=932310391.1544478000&ga_sid=1544478001&ga_hid=1768913130&fws=2

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_282.js?21062867

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s22-in-f2.1e100.net

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:01 GMT
content-encoding: br
x-content-type-options: nosniff
google-mediationgroup-id: -2
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
status: 200
content-disposition: attachment; filename="f.txt"
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content-length: 4255
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google-lineitem-id: 153848737
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google-creative-id: 138242897816
content-type: text/javascript; charset=UTF-8
cache-control: no-cache, must-revalidate
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expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 pubads_impl_rendering_282.js Show response
securepubads.g.doubleclick.net/gpt/ Frame 9943 61 KB
23 KB 41ms
40ms Script
text/javascript 172.217.23.162
Google LLC

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Full URL

https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_282.js?21062867

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_282.js?21062867

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s22-in-f2.1e100.net

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Thu, 06 Dec 2018 17:19:24 GMT
server: sffe
vary: Accept-Encoding
content-type: text/javascript
status: 200
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accept-ranges: bytes
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 23435
x-xss-protection: 1; mode=block
expires: Mon, 10 Dec 2018 21:40:00 GMT

GET
H2 200 container.html
tpc.googlesyndication.com/safeframe/1-0-31/html/ Frame 9943 0
0 7ms
7ms Other
text/html 2a00:1450:4001:809::2001
Google LLC

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Full URL: https://tpc.googlesyndication.com/safeframe/1-0-31/html/container.html?n=1
Requested by: Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_282.js?21062867
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 2a00:1450:4001:809::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software: /
Resource Hash

Request headers

Purpose: prefetch
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

GET
H2 200 m_window_focus_non_hydra.js Show response
tpc.googlesyndication.com/pagead/js/r20181205/r20110914/client/ext/ Frame 6D98 3 KB
0 7ms
5ms Script
text/javascript 2a00:1450:4001:809::2001
Google LLC

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Full URL

https://tpc.googlesyndication.com/pagead/js/r20181205/r20110914/client/ext/m_window_focus_non_hydra.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_282.js?21062867

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a00:1450:4001:809::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	1; mode=block

Request headers

Response headers

date: Mon, 10 Dec 2018 14:04:12 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 27348
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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x-xss-protection: 1; mode=block
server: cafe
etag: 5672849149211090809
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 24 Dec 2018 14:04:12 GMT

GET
H2 200 osd_listener.js Show response
www.googletagservices.com/activeview/js/current/ Frame 6D98 73 KB
0 38ms
38ms Script
text/javascript 2a00:1450:4001:80b::2002
Google LLC

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Full URL

https://www.googletagservices.com/activeview/js/current/osd_listener.js?cache=r20110914

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_rendering_282.js?21062867

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:80b::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Response headers

date: Mon, 10 Dec 2018 21:40:00 GMT
content-encoding: gzip
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server: sffe
vary: Accept-Encoding
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accept-ranges: bytes
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content-length: 27407
x-xss-protection: 1; mode=block
expires: Mon, 10 Dec 2018 21:40:00 GMT

GET
H2 200 osd.js Show response
pagead2.googlesyndication.com/pagead/ Frame 9943 71 KB
0 8ms
5ms Script
text/javascript 2a00:1450:4001:818::2002
Google LLC

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Full URL

https://pagead2.googlesyndication.com/pagead/osd.js

Requested by

Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_282.js?21062867

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Response headers

date: Mon, 10 Dec 2018 21:10:57 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 1743
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
content-disposition: attachment; filename="f.txt"
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 26696
x-xss-protection: 1; mode=block
server: cafe
etag: 10366987592970477111
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=3600
timing-allow-origin: *
expires: Mon, 10 Dec 2018 22:10:57 GMT

GET
H2 200 view
securepubads.g.doubleclick.net/pcs/ Frame 6D98 0
155 B 41ms
41ms Image
image/gif 172.217.23.162
Google LLC

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Full URL

https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjstJsSYHPyggmwU_lpVceoxuCYlRhodf0BqVe6JiGY2QnG3lBPBQuEu3evo4mT1yV4QysLLFdIw_9DBMCx9LMHWpCHfZ9-BH6zJXlMbmIwVBDZ-AxpDRuczhUDrNQeoLsr3r-5i2G7AcFyeZY8cPGYo-hnjGi5FK9SXYNgHXmz0DEGqMp6fi0XSHnq6Vvp8l51Hf9fId1tv9OkpcvGBHlCRACCHigLZeI0qrTIcHUhr6JBGz4sR9WgJRaioml2sioUW8&sai=AMfl-YTF4M2-nO1WzXo3ctk50OiQLVNiJ_p_1KNjObTmoVqFPfubBhQMxcdb9eddiv49s99U29Dd3JB2GcrGXpmRxRqcr5-9rZWNjtzwQNyuC7nrQAw_G1kOvvvsLbE&sig=Cg0ArKJSzLsROy6JVNWfEAE&adurl=

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

172.217.23.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s22-in-f2.1e100.net

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:01 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
status: 200
cache-control: private
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 0
x-xss-protection: 1; mode=block
expires: Mon, 10 Dec 2018 21:40:01 GMT

GET
H2 200 1326242053792004376
tpc.googlesyndication.com/simgad/ Frame 6D98 93 KB
93 KB 9ms
9ms Image
image/jpeg 2a00:1450:4001:809::2001
Google LLC

General

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Show headers Download Go to Show image

Full URL

https://tpc.googlesyndication.com/simgad/1326242053792004376

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

2a00:1450:4001:809::2001 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Wed, 14 Nov 2018 20:01:05 GMT
x-content-type-options: nosniff
age: 2252336
x-dns-prefetch-control: off
status: 200
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server: sffe
content-type: image/jpeg
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Thu, 14 Nov 2019 20:01:05 GMT

GET
H/1.1 200
OK AdDisplayTrackerServlet
aktrack.pubmatic.com/AdServer/ Frame D4A7 0
0 18ms
17ms Document
text/html 23.211.9.91
Akamai Technologies

General

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Software: /
Resource Hash

Request headers

Host: aktrack.pubmatic.com
Connection: keep-alive
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Cache-Control: no-cache
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Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Response headers

Content-Type: text/html
Content-Length: 0
Date: Mon, 10 Dec 2018 21:40:01 GMT
Connection: keep-alive

GET
DATA 200
OK truncated
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0 Image
image/png

General

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Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 2bcb861f25ce89de86cbac0e3e58337d5339a9c253b0f959692fa685264ac850

Request headers

Response headers

Content-Type: image/png

GET
H/1.1 200
OK sp-bootstrap.js Show response
cdn.ttgtmedia.com/cmp/sourcepoint/ 7 KB
3 KB 10ms
10ms Script
text/javascript 163.171.132.119
QUANTIL NETWORKS INC

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Full URL: https://cdn.ttgtmedia.com/cmp/sourcepoint/sp-bootstrap.js
Requested by: Host: media.techtarget.com
URL: https://media.techtarget.com/cmp/sourcepoint/sp-config.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
Reverse DNS
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 04 Dec 2018 17:17:17 GMT
Content-Encoding: gzip
Last-Modified: Tue, 21 Aug 2018 16:31:36 GMT
Server: PWS/8.3.1.0.8
Age: 534164
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GET
H/1.1 200
OK sp-msg.js Show response
cdn.ttgtmedia.com/cmp/sourcepoint/ 324 KB
105 KB 8ms
7ms Script
text/javascript 163.171.132.119
QUANTIL NETWORKS INC

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Full URL: https://cdn.ttgtmedia.com/cmp/sourcepoint/sp-msg.js
Requested by: Host: cdn.ttgtmedia.com
URL: https://cdn.ttgtmedia.com/cmp/sourcepoint/sp-bootstrap.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 163.171.132.119 , European Union, ASN54994 (QUANTILNETWORKS - QUANTIL NETWORKS INC, US),
Reverse DNS
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 04 Dec 2018 14:12:49 GMT
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Connection: keep-alive
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GET
H/1.1 200
OK get_loaders Show response
consent.techtarget.com/mms/ 2 B
405 B 75ms
7ms XHR
application/json 52.59.88.132
Amazon.com

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Full URL: https://consent.techtarget.com/mms/get_loaders?href=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&account_id=370
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Request headers

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Accept-Encoding: gzip, deflate, br
Host: consent.techtarget.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Connection: keep-alive
Cache-Control: no-cache
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Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

Date: Mon, 10 Dec 2018 21:40:01 GMT
Content-Encoding: gzip
X-Sp-Mms-Node: mms-au8.node.fra.consul
Transfer-Encoding: chunked
Access-Control-Allow-Methods: GET
Content-Type: application/json
Access-Control-Allow-Origin: https://searchcrm.techtarget.com
Cache-Control: max-age=10800
Access-Control-Allow-Credentials: true
Connection: keep-alive

GET
H/1.1 200
OK geo2.js Show response
cdn3.optimizely.com/js/ Frame 8620 294 B
701 B 57ms
7ms Script
application/javascript 104.111.234.197
Akamai Technologies

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Full URL: https://cdn3.optimizely.com/js/geo2.js?cb=1544478001232
Requested by: Host: cdn.ttgtmedia.com
URL: https://cdn.ttgtmedia.com/cmp/sourcepoint/sp-msg.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_ECDSA, AES_256_GCM
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Software: AmazonS3 /
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

x-amz-version-id: Y1BKPK.c9lIaZx2uYj8JMWZye_vJfrh9
Server: AmazonS3
x-amz-request-id: 4FBA30004A79D735
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GET
H2 200 ;ord=1544478001234
ad.doubleclick.net/ddm/ad/hw/zzca/ 43 B
616 B 52ms
14ms Image
image/gif 172.217.23.166
Google LLC

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Full URL

https://ad.doubleclick.net/ddm/ad/hw/zzca/;ord=1544478001234?

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

172.217.23.166 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s22-in-f166.1e100.net

Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:01 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
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x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK get_site_data Show response
consent.techtarget.com/ 19 B
387 B 45ms
6ms XHR
text/plain 52.59.88.132
Amazon.com

General

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Full URL: https://consent.techtarget.com/get_site_data?account_id=370&href=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074
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URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Request headers

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Origin: https://searchcrm.techtarget.com
Accept-Encoding: gzip, deflate, br
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
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Connection: keep-alive
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Response headers

Date: Mon, 10 Dec 2018 21:40:01 GMT
Content-Encoding: gzip
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OPTIONS
H/1.1 200
OK log Show response
errors.client.optimizely.com/ 13 B
416 B 440ms
103ms XHR
text/plain 34.225.120.198
Amazon.com

General

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Full URL: https://errors.client.optimizely.com/log
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Request headers

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Access-Control-Request-Headers: content-type

Response headers

Date: Mon, 10 Dec 2018 21:40:01 GMT
Allow: POST,OPTIONS
Access-Control-Allow-Methods: GET,POST,OPTIONS
Content-Type: text/plain
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GET
H2 200 nr-1099.min.js Show response
js-agent.newrelic.com/ 23 KB
9 KB 6ms
6ms Script
application/javascript 151.101.194.110
Fastly

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Full URL: https://js-agent.newrelic.com/nr-1099.min.js
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:01 GMT
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server: AmazonS3
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cache-control: public, max-age=7200, stale-if-error=604800
accept-ranges: bytes
x-cache-hits: 57581

GET
H/1.1 200
OK chartbeat.js Show response
a248.e.akamai.net/chartbeat.download.akamai.com/102508/js/ 35 KB
14 KB 52ms
6ms Script
application/x-javascript 2.16.186.40
AKAMAI-ASN1

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Full URL: https://a248.e.akamai.net/chartbeat.download.akamai.com/102508/js/chartbeat.js
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
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Server: 2.16.186.40 , European Union, ASN20940 (AKAMAI-ASN1, US),
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Request headers

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Response headers

Date: Mon, 10 Dec 2018 21:40:01 GMT
Content-Encoding: gzip
Last-Modified: Thu, 04 Oct 2018 02:34:26 GMT
Server: Apache
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GET
H2 200 collect
www.google-analytics.com/r/ 35 B
101 B 13ms
13ms Image
image/gif 2a00:1450:4001:81f::200e
Google LLC

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Full URL

https://www.google-analytics.com/r/collect?v=1&_v=j72&aip=1&a=1722531665&t=event&ni=1&_s=1&dl=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&ul=en-us&de=UTF-8&dt=5%20ways%20to%20improve%20call%20center%20agent%20performance&sd=24-bit&sr=1600x1200&vp=1585x1200&je=0&ec=AdBlock&ea=false&_u=aCnAAEAj~&jid=692425011&gjid=986494278&cid=932310391.1544478000&tid=UA-19047342-11&_gid=1017782359.1544478001&_r=1&gtm=2wgbc0PWWZSH&z=645584409

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:81f::200e , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:01 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
content-type: image/gif
status: 200
cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK 1068cf12f6 Show response
bam.nr-data.net/1/ 57 B
261 B 107ms
107ms Script
text/javascript 162.247.242.21
New Relic

General

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Full URL: https://bam.nr-data.net/1/1068cf12f6?a=313780&v=1099.d27c17c&to=ZQMAYxdYXUBSAkFbClxJN0UMFhkcUg9GRQBASUg%3D&rst=5316&ref=https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps&ap=234&be=3371&fe=5299&dc=4176&af=err,xhr,stn,ins&perf=%7B%22timing%22:%7B%22of%22:1544477996018,%22n%22:0,%22f%22:2757,%22dn%22:2757,%22dne%22:2757,%22c%22:2757,%22ce%22:2757,%22rq%22:2757,%22rp%22:3200,%22rpe%22:3302,%22dl%22:3202,%22di%22:4119,%22ds%22:4119,%22de%22:4177,%22dc%22:5280,%22l%22:5280,%22le%22:5302%7D,%22navigation%22:%7B%7D%7D&jsonp=NREUM.setToken
Requested by: Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1099.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 162.247.242.21 , United States, ASN23467 (NEWRELIC-AS-1 - New Relic, US),
Reverse DNS: bam-9.nr-data.net
Software: /
Resource Hash: f69a13217482dc43f25e74cfcb9391d0f06d22501f10f5cb5e413d2d98a5cd23

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Type: text/javascript;charset=ISO-8859-1
Content-Length: 57
Expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 ping
ping.chartbeat.net/ 43 B
168 B 599ms
97ms Image
image/gif 54.88.79.2
Amazon.com

General

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Full URL: https://ping.chartbeat.net/ping?h=techtargetnetwork.com&p=%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps&u=CbP_EhCpKmdZBLfRMZ&d=searchcrm.techtarget.com&g=41935&g0=scrm%2C%20scrm%20-%20Call%20center%20management%20and%20customer%20service&g1=Donna%20Fluss%2C%20ATE%2C%20scrm%20-%20ATE&n=1&f=00001&c=0&x=0&m=0&y=7063&o=1585&w=1200&j=45&R=1&W=0&I=0&E=0&e=0&r=&b=5280&t=jo7A6DMOupqCVnDqEDz8lR5DkW1A9&V=109&i=5%20ways%20to%20improve%20call%20center%20agent%20performance&tz=0&sn=1&sv=CsWLBGDyRPX6vZlGqDybcQMCHjXP6&sd=1&im=061b2ef3&_
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.88.79.2 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-54-88-79-2.compute-1.amazonaws.com
Software: /
Resource Hash: cf4724b2f736ed1a0ae6bc28f1ead963d9cd2c1fd87b6ef32e7799fc1c5c8bda

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

status: 200
pragma: no-cache
date: Mon, 10 Dec 2018 21:40:01 GMT
cache-control: no-cache, no-store, must-revalidate
expires: 0
content-length: 43
content-type: image/gif

GET
H/1.1 200
OK Cookie set abqNz1DRjJkMzFAKz81QDErNj9pQmdbUC0vLztBOkArNTBnXWFaUC0uPGcyLTg_MVA-MTIxPj4xPmdQPzE_PzU7Ois-MTIxPj4xPmdQPzE_PzU7Ois5MT8_LTMxKy87QTpAZ1pQNkJnXFhaWFtaY15QLzAvZ0M1OjA7Q1grPzwrWDk_M1grNTpAMT46LThYLzAvW1... Show response
consent.techtarget.com/ 14 KB
5 KB 9ms
9ms Script
application/javascript 52.59.88.132
Amazon.com

General

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Full URL: https://consent.techtarget.com/abqNz1DRjJkMzFAKz81QDErNj9pQmdbUC0vLztBOkArNTBnXWFaUC0uPGcyLTg_MVA-MTIxPj4xPmdQPzE_PzU7Ois-MTIxPj4xPmdQPzE_PzU7Ois5MT8_LTMxKy87QTpAZ1pQNkJnXFhaWFtaY15QLzAvZ0M1OjA7Q1grPzwrWDk_M1grNTpAMT46LThYLzAvW1A0PjEyZzRAQDw_T11rT1xwT1xwPzEtPi80Lz45WEAxLzRALT4zMUBYLzs5T1xwLTo_QzE-T1xwczk8PjtCNTozVy0zMTpAVzwxPjI7PjktOi8xVzU6V0A0MVcvLTg4Vy8xOkAxPldDNUA0VzI1QjFXP0AxPD9PXXB5MjIxPk9dbnt6K219K3xbT1xga318bU9dbm93K3t6IittfSt8W09cYD8-L09dbl9hXWJaYV4=
Requested by: Host: cdn.ttgtmedia.com
URL: https://cdn.ttgtmedia.com/cmp/sourcepoint/sp-msg.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.59.88.132 Frankfurt, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-52-59-88-132.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 53b91cf3f40b11b216d0c0dd444a2945b052ae0676efd202dc5af105bfa66127

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
Host: consent.techtarget.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Connection: keep-alive
Cache-Control: no-cache
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Mon, 10 Dec 2018 21:40:01 GMT
Content-Encoding: gzip
X-Sp-Mms-Node: mms-b3a.node.fra.consul
Connection: keep-alive
Transfer-Encoding: chunked
Access-Control-Allow-Methods: GET
Content-Type: application/javascript
Cache-Control: no-store, no-cache, private
Access-Control-Allow-Credentials: true
X-Sp-Mms-Env: 1
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Expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H/1.1 200
OK bcn
www.summerhamster.com/ 43 B
233 B 43ms
6ms Image
image/gif 3.120.163.231
Amazon.com

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Full URL: https://www.summerhamster.com/bcn?fe=1544478001581&y=2.0.1094&elg=259693111&flg=370&x=vhdufkfup.whfkwdujhw.frp%2Fdqvzhu%2FLpsurylqj-djhqw-shuirupdqfh-lq-wkh-fdoo-fhqwhu-zlwk-ilyh-vwhsv&vqwo=1&deo=0&g0=vg%3A%3Aer%2Cxd%3A%3Aqexd%3A%3Aqsu%7Cvg%3A%3Ask%3A%3Aqsk%3A%3Aqsu%7Clq%3A%3Adm%2Clqi%2Cqh%2Cvf%3A%3Aqoe%3A%3Aqsu%3A%3Axuo%3D%2F%2Ffgq3.rswlplchob.frp%2Fmv%2Fjhr2.mv%3Ffe%3D1544478001232%7Cgisl%3A%3Alp%2Clqi%2Cqh%3A%3Aqoe%3A%3Aqsu%3A%3Axuo%3D%2F%2Fdg.grxeohfolfn.qhw%2Fggp%2Fdg%2Fkz%2Fccfd%2F%3Brug%3D1544478001234%3F%7Cjdg%3A%3Aho%2Ckl%2Cklg%2Clqi%3A%3Aqhk%3A%3Aqsu%3A%3Avho%3D.sodlqDg%7Cjdg%3A%3Aho%2Ckl%2Cklg%2Clqi%3A%3Aqhk%3A%3Aqsu%3A%3Avho%3D.sodlqDg%7Cddg%2Cjdg%3A%3Aho%2Ckl%2Cklg%2Clqi%3A%3Aqhk%3A%3Aqsu%3A%3Avho%3D.des_re_halvw%7Cdg%3A%3Adu%2Cklg%2Cvv%3A%3Aqvvs%3A%3Aqsu%7Cdg%3A%3Adu%2Cklg%2Cvv%3A%3Aqvvs%3A%3Aqsu%7Cdg%3A%3Adu%2Cklg%2Cvv%3A%3Aqvvs%3A%3Aqsu%7Cdg%3A%3Adu%2Cklg%2Cvv%3A%3Aqvvs%3A%3Aqsu%7Cdg%3A%3Adu%2Cklg%2Cvv%3A%3Aqvvs%3A%3Aqsu%7Csu%3A%3Aid%3A%3Aquiv%3A%3Aqsu&hu=0&g2=0%3A%3A0%3A%3A0%3A%3A0%3A%3A0
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.120.163.231 Fairfield, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-3-120-163-231.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: a065920df8cc4016d67c3a464be90099c9d28ffe7c9e6ee3a18f257efc58cbd7

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Access-Control-Allow-Origin: *
Date: Mon, 10 Dec 2018 21:40:01 GMT
Connection: keep-alive
Content-Length: 43
Access-Control-Allow-Methods: *
Content-Type: image/gif

GET
H/1.1 200
OK get_site_data Show response
consent.techtarget.com/ 19 B
387 B 8ms
7ms XHR
text/plain 52.59.88.132
Amazon.com

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Full URL: https://consent.techtarget.com/get_site_data?account_id=370&href=https%3A%2F%2Fsearchcrm.techtarget.com
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.59.88.132 Frankfurt, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-52-59-88-132.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 1325eb3d8b53ca5169da3caf8dad5b817fe95b62ec524ffb50b13458647ef04c

Request headers

Pragma: no-cache
Origin: https://searchcrm.techtarget.com
Accept-Encoding: gzip, deflate, br
Host: consent.techtarget.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Connection: keep-alive
Cache-Control: no-cache
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

Date: Mon, 10 Dec 2018 21:40:01 GMT
Content-Encoding: gzip
X-Sp-Mms-Node: mms-aqx.node.fra.consul
Transfer-Encoding: chunked
Access-Control-Allow-Methods: GET
Content-Type: text/plain
Access-Control-Allow-Origin: *
Cache-Control: max-age=2592000
Access-Control-Allow-Credentials: true
Connection: keep-alive

GET
H2 200 1064 Show response
sourcepoint.mgr.consensu.org/consent/v2/ 0
247 B 39ms
8ms XHR
text/plain 18.184.231.24
Amazon.com

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Full URL: https://sourcepoint.mgr.consensu.org/consent/v2/1064
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.184.231.24 Cambridge, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-184-231-24.eu-central-1.compute.amazonaws.com
Software: /
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

date: Mon, 10 Dec 2018 21:40:01 GMT
status: 200
access-control-allow-methods: GET, PUT, POST, DELETE
access-control-allow-origin: https://searchcrm.techtarget.com
cache-control: no-cache
access-control-allow-credentials: true
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization
content-length: 0

POST
H2 200 consent-all Show response
sourcepoint.mgr.consensu.org/consent/v2/1064/ 3 KB
3 KB 17ms
16ms XHR
application/json 18.184.231.24
Amazon.com

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Full URL: https://sourcepoint.mgr.consensu.org/consent/v2/1064/consent-all?withSiteActions=true
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.184.231.24 Cambridge, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-184-231-24.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 80a43978d34f0b8e71c04efa6fe4faa269931b077be482e5bafbcd96a0c07265

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

date: Mon, 10 Dec 2018 21:40:01 GMT
status: 200
access-control-allow-methods: GET, PUT, POST, DELETE
content-type: application/json; charset=utf-8
access-control-allow-origin: https://searchcrm.techtarget.com
cache-control: no-cache
access-control-allow-credentials: true
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization
content-length: 3063

POST
H/1.1 204
No Content log Show response
errors.client.optimizely.com/ 0
250 B 104ms
103ms XHR
text/plain 34.225.120.198
Amazon.com

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Full URL: https://errors.client.optimizely.com/log
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.225.120.198 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-34-225-120-198.compute-1.amazonaws.com
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: application/json

Response headers

Access-Control-Allow-Origin: https://searchcrm.techtarget.com
Access-Control-Expose-Headers
Access-Control-Allow-Credentials: true
Connection: keep-alive
Date: Mon, 10 Dec 2018 21:40:01 GMT
Content-Type: text/plain

GET
H2 200 activeview
pagead2.googlesyndication.com/pcs/ Frame 77FA 42 B
116 B 26ms
26ms Image
image/gif 2a00:1450:4001:818::2002
Google LLC

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Full URL

https://pagead2.googlesyndication.com/pcs/activeview?xai=AKAOjsvYHQ_NAkonhDOlgIt2farGO9sQo3FnSVcUdnwYii6DtgK2XDBVa5XGQpwqfSXko3Z8nV9BOXT1i3JisTbqCI5hDeS8t5lbKDyAVZ4&sig=Cg0ArKJSzKCrdAGnH0ICEAE&adk=1667169157&tt=931&bs=1585%2C1200&mtos=1087,1087,1087,1087,1087&tos=1087,0,0,0,0&p=256,429,346,1157&mcvt=1087&rs=3&ht=0&tfs=50&tls=1137&mc=1&lte=1&bas=0&bac=0&avms=geo&rst=1544478000885&rpt=90&isd=0&lm=2&sel=0&oseid=3&ps=1585%2C7063&ss=1600%2C1200&pt=206&deb=1-1-1-7-12-15-11-10&tvt=1124&is=728%2C90&iframe_loc=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&r=v&id=osdim&uc=10&upc=11&tgt=DIV&cl=1&cec=5&clc=1&cac=0&cd=728x90&v=20181207

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:02 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
access-control-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, must-revalidate
timing-allow-origin: *
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 activeview
pagead2.googlesyndication.com/pcs/ Frame 4D34 42 B
116 B 27ms
26ms Image
image/gif 2a00:1450:4001:818::2002
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://pagead2.googlesyndication.com/pcs/activeview?xai=AKAOjssL3opfO67W_XuKBtdfOTzLciTeF7aA2rJZV9B0iguZQnRM7MKvr2cIrNKQEvjpOUYUefqCo7hqZOz6_LTgNFmysGrRWkJEjEFkmq0&sig=Cg0ArKJSzHOxeiuhzdnTEAE&adk=2926437144&tt=656&bs=1585%2C1200&mtos=1052,1052,1052,1052,1052&tos=1052,0,0,0,0&p=256,429,346,1157&mcvt=1052&rs=3&ht=0&tfs=784&tls=1836&mc=1&lte=1&bas=0&bac=0&avms=geo&rst=1544478000477&rpt=544&isd=0&msd=0&lm=2&oseid=3&ps=1585%2C6913&ss=1600%2C1200&pt=1181&deb=1-1-5-19-19-12-49-13&tvt=1827&r=v&id=osdim&uc=10&upc=11&tgt=BODY&cl=1&cec=12&clc=0&cac=0&cd=728x90&v=20181207

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:02 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
access-control-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, must-revalidate
timing-allow-origin: *
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 activeview
pagead2.googlesyndication.com/pcs/ Frame 6D98 42 B
116 B 26ms
26ms Image
image/gif 2a00:1450:4001:818::2002
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://pagead2.googlesyndication.com/pcs/activeview?xai=AKAOjst7NXU9pV6Oieo0HbvhvPkFE4z6WoJEtQszcy_cRCzInYTPkSzcDk9vJBhMgC1vmcwgCu6TXAWYX_HbLjGiRf_caN1N8k-5olsilCo&sig=Cg0ArKJSzEYgLpCs_-tdEAE&adk=1957763711&tt=912&bs=1585%2C1200&mtos=1044,1044,1044,1044,1044&tos=1044,0,0,0,0&p=747,1053,997,1353&mcvt=1044&rs=3&ht=0&tfs=30&tls=1074&mc=1&lte=1&bas=0&bac=0&avms=geo&rst=1544478001067&rpt=56&isd=0&lm=2&oseid=3&ps=1585%2C7063&ss=1600%2C1200&pt=163&deb=1-1-1-7-12-13-11-10&tvt=1065&is=300%2C250&iframe_loc=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&r=v&id=osdim&uc=10&upc=11&tgt=DIV&cl=1&cec=5&clc=1&cac=0&cd=300x250&v=20181207

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:02 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
access-control-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, must-revalidate
timing-allow-origin: *
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 activeview
pagead2.googlesyndication.com/pcs/ Frame 9943 42 B
116 B 25ms
25ms Image
image/gif 2a00:1450:4001:818::2002
Google LLC

General

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Show headers Download Go to Show image

Full URL

https://pagead2.googlesyndication.com/pcs/activeview?xai=AKAOjst3PlzNrB373P63WHbj03MWs17BeBYVwfciJp5v4FXF8oCpDYf5mJ2uI7zW9dCxmBnUponMwg8rghSNG1J1iu_3vqHWwNvaBh2hBmA&sig=Cg0ArKJSzO3y_7tC4Lc4EAE&adk=4059989913&tt=758&bs=1585%2C1200&mtos=1049,1049,1049,1049,1049&tos=1049,0,0,0,0&p=747,1053,997,1353&mcvt=1049&rs=3&ht=0&tfs=889&tls=1938&mc=1&lte=1&bas=0&bac=0&avms=geo&rst=1544478000481&rpt=645&isd=0&msd=0&lm=2&oseid=3&ps=1585%2C6913&ss=1600%2C1200&pt=1181&deb=1-1-5-20-20-12-52-14&tvt=1929&r=v&id=osdim&uc=10&upc=11&tgt=BODY&cl=1&cec=12&clc=0&cac=0&cd=300x250&v=20181207

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a00:1450:4001:818::2002 , Ireland, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 10 Dec 2018 21:40:02 GMT
x-content-type-options: nosniff
content-type: image/gif
server: cafe
access-control-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, must-revalidate
timing-allow-origin: *
alt-svc: quic="googleads.g.doubleclick.net:443"; ma=2592000; v="44,43,39,35",quic=":443"; ma=2592000; v="44,43,39,35"
content-length: 42
x-xss-protection: 1; mode=block
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 gdpr-status Show response
sourcepoint.mgr.consensu.org/consent/v2/ 42 B
323 B 36ms
7ms XHR
application/json 54.93.157.57
Amazon.com

General

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Full URL: https://sourcepoint.mgr.consensu.org/consent/v2/gdpr-status?siteId=1064
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.93.157.57 Frankfurt, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-54-93-157-57.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 38152aa9ff8f1d5b6361c05def97b427a7cef0176655e3d8b105ae504b15f9fe

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

date: Mon, 10 Dec 2018 21:40:03 GMT
status: 200
access-control-allow-methods: GET, PUT, POST, DELETE
content-type: application/json; charset=utf-8
access-control-allow-origin: https://searchcrm.techtarget.com
cache-control: no-cache
access-control-allow-credentials: true
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization
content-length: 42

GET
H2 200 gdpr-status Show response
sourcepoint.mgr.consensu.org/consent/v2/ 42 B
323 B 35ms
8ms XHR
application/json 54.93.157.57
Amazon.com

General

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Show headers Download Go to

Full URL: https://sourcepoint.mgr.consensu.org/consent/v2/gdpr-status?siteId=1064
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.93.157.57 Frankfurt, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-54-93-157-57.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 38152aa9ff8f1d5b6361c05def97b427a7cef0176655e3d8b105ae504b15f9fe

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

date: Mon, 10 Dec 2018 21:40:03 GMT
status: 200
access-control-allow-methods: GET, PUT, POST, DELETE
content-type: application/json; charset=utf-8
access-control-allow-origin: https://searchcrm.techtarget.com
cache-control: no-cache
access-control-allow-credentials: true
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization
content-length: 42

GET
H2 200 gdpr-status Show response
sourcepoint.mgr.consensu.org/consent/v2/ 42 B
323 B 29ms
7ms XHR
application/json 54.93.157.57
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://sourcepoint.mgr.consensu.org/consent/v2/gdpr-status?siteId=1064
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.93.157.57 Frankfurt, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-54-93-157-57.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 38152aa9ff8f1d5b6361c05def97b427a7cef0176655e3d8b105ae504b15f9fe

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

date: Mon, 10 Dec 2018 21:40:03 GMT
status: 200
access-control-allow-methods: GET, PUT, POST, DELETE
content-type: application/json; charset=utf-8
access-control-allow-origin: https://searchcrm.techtarget.com
cache-control: no-cache
access-control-allow-credentials: true
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization
content-length: 42

GET
H2 200 gdpr-status Show response
sourcepoint.mgr.consensu.org/consent/v2/ 42 B
323 B 29ms
8ms XHR
application/json 54.93.157.57
Amazon.com

General

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Show headers Download Go to

Full URL: https://sourcepoint.mgr.consensu.org/consent/v2/gdpr-status?siteId=1064
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.93.157.57 Frankfurt, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-54-93-157-57.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 38152aa9ff8f1d5b6361c05def97b427a7cef0176655e3d8b105ae504b15f9fe

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
Origin: https://searchcrm.techtarget.com

Response headers

date: Mon, 10 Dec 2018 21:40:03 GMT
status: 200
access-control-allow-methods: GET, PUT, POST, DELETE
content-type: application/json; charset=utf-8
access-control-allow-origin: https://searchcrm.techtarget.com
cache-control: no-cache
access-control-allow-credentials: true
access-control-allow-headers: Origin, X-Requested-With, Content-Type, Accept, Authorization
content-length: 42

GET
H/1.1 200
OK index.php Show response
a.dpmsrv.com/dpmpxl/ 5 B
1 KB 102ms
101ms Script
text/javascript 52.205.83.39
Amazon.com

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Full URL: https://a.dpmsrv.com/dpmpxl/index.php?sw=1263602https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&q=xSeg&v=1.x&ep%5Bids%5D=2378844%2C7838491%2C7838492%2C7838563%2C7844583%2C7844585%2C7844587%2C8380284%2C2609968%2C2365326%2C658768%2C2433138%2C1511382%2C1010633%2C1957114%2C565952%2C10856540%2C11527225%2C1624388%2C14793258%2C12013010&cl=68&pixelIndex=0&r=185657&tzOffset=0&url=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&id=6207383233764653110&_=1544478000290
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URL: https://s.dpmsrv.com/dpm_b4c96d80854dd27e76d8cc9e21960eebda52e962.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.205.83.39 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software: /
Resource Hash: fbc45fe018830de401f0cf801177a57d0039bc72d922b8ff2c82af7af05dd32b

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Content-Encoding: gzip
Access-Control-Max-Age: 10
Access-Control-Allow-Methods: GET, POST, PUT, DELETE, OPTIONS
P3P: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Access-Control-Allow-Origin: *
Cache-Control: no-cache, no-store, must-revalidate
Connection: keep-alive
Content-Type: text/javascript
Access-Control-Allow-Headers: content-type, accept
Content-Length: 31
Expires: 0

GET
H2 200 fbevents.js Show response
connect.facebook.net/en_US/ 51 KB
15 KB 59ms
12ms Script
application/x-javascript 2a03:2880:f01b:5:face:b00c:0:1
Facebook

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Full URL

https://connect.facebook.net/en_US/fbevents.js

Requested by

Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Protocol

Security

TLS 1.2, ECDHE_ECDSA, AES_128_GCM

Server

2a03:2880:f01b:5:face:b00c:0:1 , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),

Reverse DNS

Software

Resource Hash

3f82740e9a6c6d623745fee6d7c653f984223a87287eb2dc739c665687dcca20

Security Headers

Name	Value
Content-Security-Policy	default-src * data: blob:;script-src .facebook.com .fbcdn.net .facebook.net .google-analytics.com .virtualearth.net .google.com 127.0.0.1:* .spotilocal.com: 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' ;connect-src .facebook.com facebook.com .fbcdn.net .facebook.net .spotilocal.com: wss://.facebook.com: https://fb.scanandcleanlocal.com:* attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' chrome-extension://boadgeojelhgndaghljhdicfkmllpafd chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm;
Strict-Transport-Security	max-age=31536000; preload; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	0

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

pragma: public
x-fb-debug: 33qjQ6BTE9U6wDJZLuzvL9kdef38o/mEohRMltyHTXnqbJGduiOI57uIMzdxPREf+SCucOnRK7hmrXoQpEE3Aw==
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 10 Dec 2018 21:40:07 GMT
x-frame-options: DENY
content-type: application/x-javascript; charset=utf-8
status: 200
cache-control: public, max-age=1200
content-security-policy: default-src * data: blob:;script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.virtualearth.net *.google.com 127.0.0.1:* *.spotilocal.com:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self';style-src data: blob: 'unsafe-inline' *;connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net *.spotilocal.com:* wss://*.facebook.com:* https://fb.scanandcleanlocal.com:* attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' chrome-extension://boadgeojelhgndaghljhdicfkmllpafd chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm;
strict-transport-security: max-age=31536000; preload; includeSubDomains
vary: Accept-Encoding
content-length: 14853
x-xss-protection: 0
expires: Sat, 01 Jan 2000 00:00:00 GMT

GET
H/1.1 200
OK insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 15 KB
5 KB 47ms
7ms Script
application/x-javascript 2a02:26f0:6c00:28c::25ea
AKAMAI-ASN1

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Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: searchcrm.techtarget.com
URL: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
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Request headers

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Response headers

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LinkedIn Corporation

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Facebook

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Full URL

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Full URL

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Facebook

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Facebook

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Facebook

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Resource Hash: 10d8d42d73a02ddb877101e72fbfa15a0ec820224d97cedee4cf92d571be5caa

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:07 GMT
last-modified: Fri, 21 Dec 2012 00:00:01 GMT
server: proxygen-bolt
content-type: image/gif
status: 200
cache-control: no-cache, must-revalidate, max-age=0
content-length: 44
expires: Mon, 10 Dec 2018 21:40:07 GMT

GET
H2 200 /
www.facebook.com/tr/ 44 B
198 B 29ms
13ms Image
image/gif 2a03:2880:f11b:83:face:b00c:0:25de
Facebook

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.facebook.com/tr/?id=1714262845527569&ev=TechTarget-CouchbaseTargetAudience&dl=https%3A%2F%2Fsearchcrm.techtarget.com%2Fanswer%2FImproving-agent-performance-in-the-call-center-with-five-steps%3FOffer%3DQP_CS_R1%26ASRC%3DEM_QPV_CS_R1%26src%3D5738074&rl=&if=false&ts=1544478007268&cd[custom_param]=TechTarget-CouchbaseTargetAudience&sw=1600&sh=1200&v=2.8.34&r=stable&ec=1&o=30&fbp=fb.1.1544478007237.330597598&it=1544478007193&coo=false
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2a03:2880:f11b:83:face:b00c:0:25de , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software: proxygen-bolt /
Resource Hash: 10d8d42d73a02ddb877101e72fbfa15a0ec820224d97cedee4cf92d571be5caa

Request headers

Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Mon, 10 Dec 2018 21:40:07 GMT
last-modified: Fri, 21 Dec 2012 00:00:01 GMT
server: proxygen-bolt
content-type: image/gif
status: 200
cache-control: no-cache, must-revalidate, max-age=0
content-length: 44
expires: Mon, 10 Dec 2018 21:40:07 GMT

POST
H2 200 /
www.facebook.com/tr/ Frame DD1F 0
0 12ms
11ms Document
text/plain 2a03:2880:f11b:83:face:b00c:0:25de
Facebook

General

Check archive.org

Show headers Download Go to

Full URL: https://www.facebook.com/tr/
Requested by: Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2a03:2880:f11b:83:face:b00c:0:25de , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software: proxygen-bolt /
Resource Hash

Request headers

:method: POST
:authority: www.facebook.com
:scheme: https
:path: /tr/
content-length: 2072
pragma: no-cache
cache-control: no-cache
origin: https://searchcrm.techtarget.com
upgrade-insecure-requests: 1
content-type: application/x-www-form-urlencoded
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
accept-encoding: gzip, deflate, br
cookie: fr=0jcRPlMytUvZyGfEN..BcDt03...1.0.BcDt03.
Origin: https://searchcrm.techtarget.com
Upgrade-Insecure-Requests: 1
Content-Type: application/x-www-form-urlencoded
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Response headers

status: 200
content-type: text/plain
access-control-allow-origin: https://searchcrm.techtarget.com
access-control-allow-credentials: true
content-length: 0
server: proxygen-bolt
date: Mon, 10 Dec 2018 21:40:07 GMT

POST
H2 200 /
www.facebook.com/tr/ Frame 31CB 0
0 12ms
11ms Document
text/plain 2a03:2880:f11b:83:face:b00c:0:25de
Facebook

General

Check archive.org

Show headers Download Go to

Full URL: https://www.facebook.com/tr/
Requested by: Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 2a03:2880:f11b:83:face:b00c:0:25de , Ireland, ASN32934 (FACEBOOK - Facebook, Inc., US),
Reverse DNS
Software: proxygen-bolt /
Resource Hash

Request headers

:method: POST
:authority: www.facebook.com
:scheme: https
:path: /tr/
content-length: 2073
pragma: no-cache
cache-control: no-cache
origin: https://searchcrm.techtarget.com
upgrade-insecure-requests: 1
content-type: application/x-www-form-urlencoded
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074
accept-encoding: gzip, deflate, br
cookie: fr=0jcRPlMytUvZyGfEN..BcDt03...1.0.BcDt03.
Origin: https://searchcrm.techtarget.com
Upgrade-Insecure-Requests: 1
Content-Type: application/x-www-form-urlencoded
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://searchcrm.techtarget.com/answer/Improving-agent-performance-in-the-call-center-with-five-steps?Offer=QP_CS_R1&ASRC=EM_QPV_CS_R1&src=5738074

Response headers

status: 200
content-type: text/plain
access-control-allow-origin: https://searchcrm.techtarget.com
access-control-allow-credentials: true
content-length: 0
server: proxygen-bolt
date: Mon, 10 Dec 2018 21:40:07 GMT

Verdicts & Comments Add Verdict or Comment

232 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			.doubleclick.net/	1970-01-19 14:32:30	Name: IDE Value: AHWqTUmXqKUHQGOVzTACggXYTI1glPasjrMjYw3QMkbXUOirRNGQg9a0w0wVh-rq

3 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	log	URL: https://cdn.ttgtmedia.com/rms/ux/responsive/js/responsive.min.js?v=7.22(Line 3) Message: UX ERROR-CHECK STARTING
console-api	log	URL: https://cdn.ttgtmedia.com/rms/ux/responsive/js/responsive.min.js?v=7.22(Line 93) Message: UX ERROR-CHECK COMPLETE
console-api	error	URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_277.js(Line 1) Message: Exception in queued GPT command

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Frame-Options	SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

a.dpmsrv.com
a248.e.akamai.net
ad.doubleclick.net
ads.pubmatic.com
adservice.google.com
adservice.google.de
ajax.googleapis.com
aktrack.pubmatic.com
api.ipify.org
bam.nr-data.net
cdn.digitru.st
cdn.optimizely.com
cdn.ttgtmedia.com
cdn3.optimizely.com
cm.g.doubleclick.net
connect.facebook.net
consent.techtarget.com
dc.ads.linkedin.com
dnn506yrbagrg.cloudfront.net
errors.client.optimizely.com
go.techtarget.com
googleads.g.doubleclick.net
ib.adnxs.com
idsync.rlcdn.com
image6.pubmatic.com
js-agent.newrelic.com
media.techtarget.com
pagead2.googlesyndication.com
ping.chartbeat.net
px.ads.linkedin.com
s.dpmsrv.com
searchcrm.techtarget.com
securepubads.g.doubleclick.net
snap.licdn.com
sourcepoint.mgr.consensu.org
sp-js-releases.s3.amazonaws.com
sshowads.pubmatic.com
stats.g.doubleclick.net
tpc.googlesyndication.com
txn1.qp-mail.techtarget.com
users.bitpipe.com
users.techtarget.com
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.googletagservices.com
www.linkedin.com
www.summerhamster.com
104.111.234.197
151.101.194.110
159.180.84.2
162.247.242.21
163.171.128.148
163.171.132.119
172.217.22.2
172.217.23.162
172.217.23.166
18.184.231.24
185.33.223.208
185.33.223.83
185.64.189.115
198.47.127.32
2.16.186.40
2.18.233.180
2.19.34.83
206.19.49.139
206.19.49.153
206.19.49.186
206.19.49.191
207.211.32.75
216.58.208.34
23.21.121.219
23.211.9.91
2620:109:c00c:104::b93f:9005
2a00:1450:4001:809::2001
2a00:1450:4001:809::2004
2a00:1450:4001:809::2008
2a00:1450:4001:80b::2002
2a00:1450:4001:816::2002
2a00:1450:4001:818::2002
2a00:1450:4001:81b::2002
2a00:1450:4001:81f::200a
2a00:1450:4001:81f::200e
2a00:1450:4001:820::2002
2a00:1450:4001:825::2003
2a00:1450:400c:c0c::9b
2a02:26f0:6c00:28c::25ea
2a03:2880:f01b:5:face:b00c:0:1
2a03:2880:f11b:83:face:b00c:0:25de
2a05:f500:10:101::b93f:9101
2a05:f500:10:101::b93f:9105
3.120.163.231
34.225.120.198
52.205.83.39
52.217.0.83
52.59.88.132
54.192.94.235
54.230.95.82
54.82.233.148
54.88.79.2
54.93.157.57
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fbc45fe018830de401f0cf801177a57d0039bc72d922b8ff2c82af7af05dd32b

searchcrm.techtarget.com Open in urlscan Pro 206.19.49.153 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

149 Requests

97 %HTTPS

34 %IPv6

31 Domains

51 Subdomains

48 IPs

6 Countries

1829 kBTransfer

5726 kBSize

1 Cookies

59 Outgoing links

Page URL History

Redirected requests

149 HTTP transactions Everything HTML Script AJAX CSS Image Expand all -1 data transactions

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searchcrm.techtarget.com Open in urlscan Pro
206.19.49.153 Public Scan

Screenshot
Live screenshot

Full Image

149
Requests

97 %
HTTPS

34 %
IPv6

31
Domains

51
Subdomains

48
IPs

6
Countries

1829 kB
Transfer

5726 kB
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1
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