www.westpac.com.au Open in urlscan Pro
13.224.181.66  Public Scan

Submitted URL: http://westpac.com.au/security
Effective URL: https://www.westpac.com.au/security/
Submission: On March 17 via api from CA — Scanned from AU

Form analysis 2 forms found in the DOM

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  <div class="input-field-select-wrapper">
    <label for="signIn"><span class="sr-only">Sign in</span></label>
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Text Content

Skip to main content Skip to main navigation

Skip to access and inclusion page Skip to search input
Toggle menu here Menu
   
 * Contact us
 * Locate us
 * Lost or stolen cards
 * Register

 * Online Banking – Personal
 * Online Banking – Business
 * Corporate Online
 * Westpac Share Trading
 * WinTrade
 * View all online services

Westpac home page Westpac logo
Search Close
Search mic Go
Sign in Online Banking - Personal Online Banking - Business Corporate Online
Westpac Share Trading WinTrade View all online services
Sign in
Close Close House
 * Keyhole Sign in
 * Person Personal
 * Business Person Business
 * Office Corporate
 * About Us About us
 * Help Help

 * Sign in Sign in
    * All Sign in
   
    * * Online Banking - Personal
      * Online Banking - Business
      * Corporate Online

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    * * Investments
      * Share Trading
      * Westpac Private Bank
      * Westpac App Westpac Online Banking
        Services
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      * Westpac Private Bank

Business Business
 * All Business

 * * Bank accounts
   * Savings accounts
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   * EFTPOS & eCommerce
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 * * FX & International
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   * Transaction accounts

Corporate Corporate
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 * * Corporate & institutional
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Help Help
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 * * Community
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   * Master your money

 * Security
   * How We Protect You
   * How to Protect Yourself
   * How to Report
   * Types of Scams
   * Latest Scams and Alerts
   * Articles

 * Back


STAY SAFE AND PROTECTED

Discover how we can work together to beat fraudsters.
Register Refresh Sign in Refresh


ALL YOUR SECURITY INFORMATION AT YOUR FINGERTIPS

We provide a wide range of information to help you keep your Online Banking safe
and secure, from tips on the latest scams to tools that can help protect your
account. Explore our security hub to discover more.

--------------------------------------------------------------------------------


I WANT TO...

REPORT SUSPICIOUS ACTIVITY

Have you noticed unusual activities on your account?



Get in touch

READ ABOUT THE LATEST SCAMS

Stay up to date with recent scams and security alerts.



Keep me informed

SAFEGUARD MY DEVICE

Shop, bank and socialise online with your identity safeguarded.



Show me how

STAY SAFE WITH HELPFUL TIPS

All your security checklist and resources in one place.



Help protect me


HOW WE'RE PROTECTING YOU


PROTECTING YOU 24/7

We use technology around-the-clock to constantly monitor transaction and
identify suspicious activities.

Read more Refresh Read more Refresh


OUR SECURITY GUARANTEES

Your Online Banking and Credit Card transactions have unique guarantees to
protect you from fraud, providing you peace of mind.

Find out more Refresh Find out more Refresh


BANK SAFELY IN THE APP

Read about all the features that are available only in the Westpac App that will
help keep you safe.

See how Refresh See how Refresh


KEEP YOURSELF SAFE


ACTIVATE YOUR SECURITY DEVICE

Strengthen your Online Banking by adding another layer of protection with a
security code.

Activate now Refresh Activate now Refresh


TAKE THE SECURITY WELLBEING CHECK

Level up the security for your Online Banking via the App. We’ll let you know
what you can do to protect yourself and your accounts.

Start now Refresh Start now Refresh


DETECT FRAUDULENT ACTIVITIES WITH ALERTS FROM OUR APP

Get real-time security notifications when there are changes to your accounts to
help flag any suspicious transactions.

Tell me more Refresh Tell me more Refresh

IMPACTED BY A DATA BREACH?

Follow our checklist to find out what to do next and the steps you can take to
protect your information.

View checklist

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WE'LL NEVER ASK YOU TO...

1. SHARE YOUR ONLINE BANKING SECURITY CODES OR PASSWORDS

2. SHARE YOUR CREDIT CARD EXPIRY DATE, PIN OR CVC

3. HELP US CATCH CYBER CRIMINALS OR ASSIST WITH INTERNAL INVESTIGATIONS


4. MOVE MONEY TO A "SAFE" ACCOUNT, OR TO AN ACCOUNT WITH ANOTHER BANK



If you are asked for these, you should be suspicious. Request a reference
number, then hang up and call us back on 132 032.

--------------------------------------------------------------------------------


ARE YOU SCAM SMART?


HOW SCAMMERS WORK

Scammers constantly evolve their approach. They use different tactics to get
your data and personal information. Explore all scams and keep up-to-date.

Types of scams Refresh Types of scams Refresh


STAY INFORMED

Read our security articles to learn how to prepare, prevent, detect and respond
to online threats or scams - for you, your family or your business.

Browse articles Refresh Browse articles Refresh


NEED TO REPORT SUSPICIOUS ACTIVITY?

Get in contact with the right team.

Report it now


WHAT'S YOUR SCAM SAFETY SCORE?

TAKE OUR QUIZ TO TEST YOUR KNOWLEDGE

Answer simple multiple choice questions to learn about different types of
scams. It’s a classic format, and these straight-forward questions have been
designed to both teach and test you.

 

Start the quiz Refresh Start the quiz Refresh


LEARN IN 2 MINUTES HOW TO SPOT THE LATEST SCAMS

Bank impersonations Business email compromise scams Investment scams


PROTECTING YOUR DATA

We take the protection of our customers' personal and financial information very
seriously. We have rigorous security measures in place, as well as security
teams working to protect our customers details and accounts.

Our Fraud and Scams teams are monitoring 24/7 for any suspicious activity across
the Westpac Group, using industry best practice security and fraud detection
techniques.


STAY SAFE WITH THE APP

Download from the Play Store

Download from the App Store

Email


REPORT SOMETHING SUSPICIOUS VIA EMAIL

Forward us a copy of any Westpac Hoax emails received.

Email us Refresh Email us Refresh
Telephone


SPEAK TO A FRAUD OR SCAM SPECIALIST

Find out how you can get in contact.

Find out more Refresh Find out more Refresh
Live Chat


OUR VIRTUAL ASSISTANT RED 24/7

Simply type in your question, and Red will help guide you.

Chat now Refresh Chat now Refresh

THINGS YOU SHOULD KNOW

Westpac’s Online Banking Security Guarantee - If your Westpac account is
compromised as a result of Internet fraud, we guarantee to repay any missing
funds, providing you comply with our Online Banking Terms and Conditions. This
includes keeping your sign-in details (including passwords, Westpac Protect™ SMS
codes and SecurID® Token codes) private. You must inform us immediately if you
suspect the security of your access details has been compromised, or you suspect
an unauthorised transaction or potential fraud on your accounts.

Westpac Fraud Money Back Guarantee - Our Westpac Fraud Money Back Guarantee
ensures that you will be reimbursed for any unauthorised card transactions
provided that you have not contributed to the loss and contacted Westpac
promptly. Refer to your card’s conditions of use for full details, including
when you will be liable.
 * Feedback and complaints
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 * Careers

 * Access and Inclusion
 * Investor centre
 * Westpac Group

 * Security
 * FAQs
 * Privacy

 * Website terms and conditions
 * Terms and conditions
 * Site index
 * Modern Slavery Statement

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Westpac
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For Westpac issued products, conditions, fees and charges apply. These may
change or we may introduce new ones in the future. Full details are available on
request. Lending criteria apply to approval of credit products. This information
does not take your personal objectives, circumstances or needs into account.
Consider its appropriateness to these factors before acting on it. Read the
disclosure documents for your selected product or service, including the Terms
and Conditions, before deciding. Target Market Determinations for the products
are available. Unless otherwise specified, the products and services described
on this website are available only in Australia from © Westpac Banking
Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

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