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Submitted URL:
https://support.oldwestbury.edu/
Effective URL:
https://www.oldwestbury.edu/division/division-business-finance/information-technology-services/service-desk
Submission: On August 12 via automatic, source certstream-suspicious (August 12th 2024, 6:18:18 am UTC) — Scanned from DE

Form analysis
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SECONDARY MENU

* About Us
* Alumni
* Give
* News & Events
* Online Tools
* ConnectOW

SUNY Old Westbury
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MAIN NAVIGATION

* Why Old Westbury?
* Our Student Experience
* Athletics
* Clubs & Activities
* Living on Campus
* Student Affairs
* Dining on Campus
* Our Faculty
* Resources Supporting Student Success
* Visit Old Westbury
* Community Action, Learning, and Leadership Program
* Fast Facts
* Programs & Courses
* Our Schools
* Arts & Sciences
* Business
* Education
* Professional Studies
* Academic Calendars
* Courses & Catalogs
* Campus Library
* Honors College
* Office of the Registrar
* Look Up Classes
* Office of Academic Affairs
* Admissions
* First-Year Students
* Transfer Students
* Graduate Students
* International Students
* Educational Opportunity Program
* Readmission
* Non-Degree Admissions
* Veterans/Military Service
* Tuition & Aid
* Net Price Calculator
* Financial Aid
* Improve Your Financial Literacy
* Orientation
* Summer 2024 Classes

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BREADCRUMB

1. Home
2. Division of Business & Finance
3. Information Technology Services

4. Service Desk

MAIN CONTEXT MENU

Section Menu
* Computer Labs
* Email
* Information Security- InfoSec
* Service Desk Hide Service Desk sub menu
* IT Service Desk FAQ
* Mobile Applications
* Online Courses
* Printing
* Wireless Computing
* Banner Account Request
* Workstation & Software Request
* IT Purchasing Policy
* Information Security Policy
* Policies
* People - Information Technology

SERVICE DESK

> The Service Desk team is committed to assisting students, faculty and staff
> with their technology needs.

Please note that we can only provide support for institutionally-owned machines.

The fastest way to contact the Service Desk is to fill out a Service Request.

Fill out a Service Request

We are located in the Library on the third Floor. Our phone support number is
516-876-3098. Phone operators are available Monday-Friday 9am-4:45pm.

FAQS

Category - Any -Mobile DevicesService Desk SupportStudent Login HelpConnectOW
PortalFaculty and Staff Accounts HelpComputer LabsWireless network
(Wi-Fi)EmailBrightspaceFaculty Brightspace HelpPrintingZero-ClientDiscounted
SoftwareSoftware Help

STUDENT LOGIN HELP

Account Locked - Can't Login

EMAIL & CONNECT.OLDWESTBURY.EDU USERNAME/PASSWORD

Your email and portal accounts make use of the same username as in the previous
email system without @oldwestbury.edu.

For example, Jane Smith email: jsmith@oldwestbury.edu, username: jsmith

Password is the same for both systems.

PASSWORD HAS EXPIRED

* Passwords at SUNY Old Westbury expire every 12 months since last changed
* Use link below and follow instructions on screen
* https://passwordreset.microsoftonline.com/?whr=oldwestbury.edu

HOW TO CHANGE YOUR PASSWORD?

* Login with current account/password
* Use link below and follow instructions on screen
* https://account.activedirectory.windowsazure.com/ChangePassword.aspx?BrandContextID=O365&ruO365=

Note: You will need to use your new password on email, portal, Brightspace, pcs
on campus, wifi, etc.

Please call the Service Desk at 516.876.3098 for assistance.

How do I sign up for the SUNY NY-Alert system?

This article provides step-by-step instructions on how to sign up for the
Emergency Alert Contact Information service provided by NY-Alert.

This service will verify your identity and enable you will be able to use
the Password & Account Management Portal's automated password reset tool in
combination with your cell phone's text messaging service (SMS) in order to
reset your OLDWESTBURY domain account's password.

SUNY College at Old Westbury is participating in SUNY-NY Alert, an emergency
information system that sends text messages, e-mail announcements, and automated
voice-mail messages to those who wish to receive them in the event an emergency
occurs at Old Westbury. All students, faculty and staff are urged to sign up
for this system. Follow the directions below to register for SUNY-NY Alert:
1. Visit the College portal: connect.oldwestbury.edu
2. Login.
1. For students, under "Quick Links," click on "Emergency Alert Contact
Information (Click NY-Alert on page)"; then click "Emergency Alert
Contact Information (NY-ALERT)" and fill out form.
2. For Faculty, under "Faculty Tools," click on "Emergency Alert Contact
Information (Click NY-Alert on page)"; then click "Emergency Alert
Contact Information (NY-ALERT)" and fill out form.
3. For Staff, under "Quick Links," click on "Emergency Alert Contact
Information (Click NY-Alert on page)"; then click "Emergency Alert
Contact Information (NY-ALERT)" and fill out form.
3. Provide the requested information in full (both a voice phone and text phone
to be able to receive SMS messages) and click “Continue” at each prompt. The
fields on this page must be completed fully for your registration in the
SUNY NY-Alert system to be activated. Please be sure to give a phone number
for BOTH voice messages and text messages
4. Verify that the information is correct and click "REGISTER ME WITH NY-ALERT"
or "SUBMIT" button

What online resources are included in the single sign-on environment?

The following services are accessed using single sign-on:

* ConnectOW Login to Secure Area
* Brightspace
* FacultyWeb Login to Secure Area
* BannerWeb (INB) for Employee and Faculty roles
* Banner/Imaging/Xtender
* Touchnet E-Bill
* Touchnet Transcripts
* Bookstore View/Order
* MobileGo
* Credentials - Parking
* Credentials - Transcripts
* Cognos/SRP
* National Clearinghouse
* R25-Live
* Office 365
* Service Desk Tickets

SERVICE DESK SUPPORT

I need to contact the Service Desk by phone

Our phone support number is 516-876-3098

Phone operators are available 8:00am to 9:45pm Monday-Thursday and 9am-4:45pm on
Friday. Our summer hours are 9:00am to 4:45pm Monday-Friday.

Service Desk location

We are located in the New Academic Building on the Ground Floor, Room 0107.

WIRELESS NETWORK (WI-FI)

Faculty Wifi Configuration (MAC)
1. Click the wireless icon on the right side of the top toolbar.
2. Click the option JOIN OTHER NETWORK.
3. Type in the network name, OW_Secure1 (cap sensitive)
4. For security type, select WPA2-ENTERPRISE
5. Go back
6. You are now asked to login, use your network credentials. ( the same way you
log into any computer on campus or angel)
7. One more window will pop up about the certificate, click ACCEPT.

Faculty Wifi Configuration (Windows 7)
* This article is intended to be used to configure Windows 7 Wireless Network
Connections for Faculty and Staff.
* Faculty and Staff must have access to their OLDWESTBURY network accounts.

1. Click the Wireless Network Connection icon that is located in the system
tray (to the right of the Start Menu on the Windows Taskbar)
2. Click OPEN NETWORK AND SHARING.
3. Click SET UP A NEW CONNECTION
4. Click MANUALY CONNECT TO A WIRELESS NETWORK.
5. For the network name type in OW_Secure1 (cap sensitive)
6. For security options select WPA2 ENTERPRISE
7. Encryption type needs to be AES
8. A new window will pop up with one option, CHANGE CONNECTION SETTINGS, click
that
9. Click the SECURITY tab.
10. Click the SETTINGS button
11. Uncheck the box at the top VALIDATE SERVER CERTIFICATE.
12. Click the CONFIGURE button .
13. Uncheck the only box listed.
14. Click ok to close that window
15. Click ok to close the next window
16. Click ADVANCED SETTINGS button. (if this button is not there skip steps
16-22)
17. Check the box SPECIFY AUTHENTICATION MODE
18. From the drop down box right below that box select the option USER
AUTHENTICATION.
19. Click the button to the right SAVE CREDENTIALS
20. In the window that pops up type in your username and password, it is the
same way you log into computers on campus.
21. Click ok to close that window.
22. Click ok to close the ADVANCED SETTINGS window.
23. click ok to close the OW_Secure 1 window.
24. Close the last window.
25. If you skipped step 16, you will now see a window pop up on the bottom
right hand corner of computer, click that window and a log in screen will
pop up.type in your username and password, it is the same way you log into
computers on campus.
26. Click the Wireless Network Connection icon that is located in the system
tray (to the right of the Start Menu on the Windows Taskbar)
27. The OW_Secure1 should automatically connect, if not connect to it.

Student Wifi Configuration (MAC)
1. Click the wireless icon on the right side of the top toolbar.
2. Click the option JOIN OTHER NETWORK.
3. Type in the network name, OW_Student (cap sensitive)
4. For security type, select WPA2-ENTERPRISE
5. Go back
6. You are now asked to login, use your network credentials. ( the same way you
log into any computer on campus or angel)
7. One more window will pop up about the certificate, click ACCEPT.

Student Wifi Configuration (Windows 7)
* This article is intended to be used to configure Windows 7 Wireless Network
Connections for Students
* Students must have access to their OLDWESTBURY network accounts. (the way you
would log into any computer on campus, or angel.)

1. Click the Wireless Network Connection icon that is located in the system
tray (to the right of the Start Menu on the Windows Taskbar)
2. Click OPEN NETWORK AND SHARING.
3. Click SET UP A NEW CONNECTION
4. Click MANUALY CONNECT TO A WIRELESS NETWORK.
5. For the network name type in OW_Student (cap sensitive)
6. For security options select WPA2 ENTERPRISE
7. Encryption type needs to be AES
8. A new window will pop up with one option, CHANGE CONNECTION SETTINGS, click
that
9. Click the SECURITY tab.
10. Click the SETTINGS button
11. Uncheck the box at the top VALIDATE SERVER CERTIFICATE.
12. Click the CONFIGURE button .
13. Uncheck the only box listed.
14. Click ok to close that window
15. Click ok to close the next window
16. Click ADVANCED SETTINGS button. (if this button is not there, skip steps
16-22)
17. Check the box SPECIFY AUTHENTICATION MODE
18. From the drop down box right below that box select the option USER
AUTHENTICATION.
19. Click the button to the right SAVE CREDENTIALS
20. In the window that pops up type in your username and password, it is the
same way you log into computers on campus.
21. Click ok to close that window.
22. Click ok to close the ADVANCED SETTINGS window.
23. click ok to close the OW_Student window.
24. Close the last window.
25. If you skipped step 16, you will now see a window pop up on the bottom
right hand corner of computer, click that window and a log in screen will
pop up.type in your username and password, it is the same way you log into
computers on campus.
26. Click the Wireless Network Connection icon that is located in the system
tray (to the right of the Start Menu on the Windows Taskbar)
27. The OW_Student should automatically connect, if not connect to it.

Wireless Network

I'M COMING TO THE COLLEGE AND WOULD LIKE TO KNOW WHICH DEVICES WOULD WORK BEST?

* When shopping for a device for school, look for a product that uses
the 802.11ac WiFi standard. This will work best with our campus WiFi. At
this time we do not recommend Chromebooks for use on campus.

IN ALL OTHER CAMPUS BUILDINGS THE FOLLOWING APPLIES;

* 5 Gigahertz WiFi is available in all buildings. There may be dead spots or
locations with weak signals. In those instances please use the number of bars
in your wifi device to find a strong signal. The closer you get to a radio
the better the service.
* The latest and fastest standard is available: throughout the Library, NAB
Dunkin Donuts, NAB Rm.2113, CC Atrium, outside CC F114, SU Cyber Lounge and
NS main entrance area. Due to impending revisions to this 802.11ac
WiFi standard on the enterprise side, we can't deploy it widely yet.

Q. I’VE ALREADY PURCHASED MY DEVICE, AND AM HAVING DIFFICULTY ACCESSING WIFI.
WHAT SHOULD I DO?

A. Devices that run previous versions of operating systems, or devices without
the 802.11ac WiFi standard (iPhone 4 or below, etc.) may have difficulty
connecting. We wanted to accommodate students in this situation. We worked
with the Student Government to designate hotspots. Keep an eye out for the chili
pepper signs in the following locations:

* Library top floor East, West and South
* CC Atrium and outside Rm. F114
* NAB Dunkin Donuts, Rm. 2113, Lounge opposite Rm. 3104
* NS in the main 2 story entrance area
* SU Cyber Lounge
* Clark Center Main Weight Rm.
* Main Gate Entrance (Route 106/107)

Q. IS THERE ANY WAY TO UPGRADE MY LAPTOP TO USE 5G WIFI?

A. Yes. The campus bookstore and consumer electronics stores carry USB WiFi
Adapters which upgrade laptops to the newest standard.

Q. HOW DO I KNOW IF I NEED TO USE THE HOTSPOTS?

A. Your device works in the hotspots and fades out as you move away.

Q. I'M TRYING TO DOWNLOAD FILES AND GET A COPYRIGHT VIOLATION NOTICE, WHAT IS
THIS?

A. It indicates that copyrighted material is being accessed without permission
from the copyright holder.

Q. HOW CAN I MAKE SURE THAT MY DEVICE IS TALKING TO THE CLOSEST RADIO AND HAS
THE STRONGEST SIGNAL?

A. Turn the device off and on again.

Q. WHY DOES MY WIRELESS DEVICE SOMETIMES GET KNOCKED OFF OF WIFI?

A. If your device is connected to a WiFi Radio further away than the closest
Radio you are standing next to, the system will switch you over by knocking you
off the further away Radio. We have it set this way to ensure that your device
talks to the closest radio and provides better service.

Q. ARE THERE ANY OTHER REASONS THIS COULD HAPPEN?

A. Yes. Someone using P2P file sharing software like: LuckyWire, Vuze,
BearShare, LimeWire, Morpheus, LimeZilla, uTorrent, Bittorrent etc., microwave
ovens, large numbers of other WiFi users walking into the same space as you are
occupying, for example a classroom in the wall behind you fills up, large
numbers of people walk by in the hall, people standing between your device and
the WiFi Radio

WIFI ONBOARDING

Please sign in to the "OW_Student" wireless network with your Panther ID and
password. The procedure needs to be done only once. To login with your iOS
device use the following steps:

1. Settings
2. WiFi
3. Choose a Network
4. Select "OW_Student" from the wireless networks list
5. Type in your Panther ID and password

To login with your Android device use the following steps:

1. Settings
2. Wireless and network
3. WiFi Settings
4. Select "OW_Student" from the wireless networks list, by holding your finger
on the network until a window pops up
5. Select "Modify Network"
5. Make sure the the EAP method is set to PEAP, Phase 2 authentication is set to
None, CA certificate is set to Unspecified, User certificate is set to
Unspecified
6. Identity: Type in your Panther ID
7. Anonymous identity - leave blank
8. Password - type in your Panther ID password.
9. Click "Connect"

Wireless Network Guest Authentication

SUNY Old Westbury is now offering wireless Internet access to its guests. Please
use the following procedure to gain access.

1. Select OW_Guest from the list of available WiFi networks
2. When connected open any web browser and attempt to go to a website (e.g.
www.google.com)
3. You will then be redirected to the following registration form:

4. Enter the required information and click Register
5. You will then be given a Registration Receipt seen below:

6. Click Log In and enter the Username/Password sent to you
via Email/SMS

CONNECTOW PORTAL

How to Access Degree Works

DEGREE WORKS EVALUATION/AUDIT

Please review your DegreeWorks evaluation often to track your degree progress
and bring a copy of the Degree Works (DGW) worksheet to your academic advising
sessions.

* Login to connect.oldwestbury.edu
* Select "Applications" Card > Degree Audit (DGW) icon
* Select Campus: Old Westbury

Questions regarding Degree Works may be directed to your department of major for
academic guidance. If changes or amendments are needed, the advisor and/or
chairperson will contact the Degree Audit Manager via gradapp@oldwestbury.edu.

BRIGHTSPACE

Brightspace resources for students

Orientation:
https://mylearning.suny.edu/d2l/home/46581

Documentation:
https://documentation.brightspace.com/EN/learners/learners.htm?tocpath=Learners%7C_____0

Brightspace Pulse App is available either the iTunes Store or Google Play at no
charge

For further assistance please contact SUNY Helpdesk at 1-844-673-6786 or go
to https://online.suny.edu/help/ , where you'll find their hours, Knowledge
Base, and email.

Brightspace Support

1. Course Enrollments

Please make sure your registration is current and/or you do not have any
outstanding holds (e.g. immunization hold).

If you verified the above information and still cannot access your course,
please, submit a request to:
servicedesk@oldwestbury.edu

2. Login

If you need assistance logging in please read the Brightspace article, student
log in help found here:
https://www.oldwestbury.edu/it/faq/student-log-help

3. Technical problems with the site/course

For all other Technical Support issues, please contact the SUNY Help Desk at:

* 1-844-673-6786 or
* go to https://online.suny.edu/help/, where you'll find their hours, Knowledge
Base, and email.

In some rare instances the SUNY Help Desk might ask you to contact your
on-campus instructional technology support team. If it happens, please submit a
request to servicedesk@oldwestbury.edu
Please, provide as much detail as possible, including: semester, course #, CRN,
instructor's name, your Panther ID, and list of any steps taken to resolve the
issue.

4. How to use Brightspace

Students:
After login into the Old Westbury Brightspace site, please click on OLD Student
Orientation tab in the My Courses module, and complete OLD Student Orientation.

Faculty:
After login into the Old Westbury Brightspace site, in the My Courses module,
you'll see the SUNY DLE Brightspace Fundamentals, which has several links to
instructional materials.

Student log in help

ATTENTION: AT THIS TIME ALL SUNY OLD WESTBURY COURSES ARE USING D2L
BRIGHTSPACE.

* Go to Brightspace website
* You may also use the Brightspace Pulse app. Please, download Pulse mobile app
from iTunes or Google Play stores. More info on Brightspace Pulse App

Please follow the directions below carefully if you are having trouble logging
into Brightspace.

* Username is your email address without @oldwestbury.edu. Example: Jane Smith,
email - jsmith@oldwestbury.edu, username - jsmith
* Password is the same as your email and ConnectOW portal password

The Brightspace username and password information is the same as your network
account. You can use this same account to access the following systems:

* Student Email
* Any computer on campus
* Library Database system
* Wifi
* Brightspace

If you cannot log into these system please read this article for username and
password information:

https://www.oldwestbury.edu/it/faq/cant-login-begin-here

Please, be aware that a password reset for ANY of the systems listed above
resets a password for ALL of these systems at the same time.

PRINTING

Printing

* STUDENT PRINTING

* FACULTY & STAFF PRINTING

ZERO-CLIENT

Access your desktop remotely

This article explains how to:

* Locate and download VMware View Client software
* Install and configure VMware View Client software
* Launch VMware View client software and connect to SUNY Old Westbury's View
server
* Please be aware that you cannot access your desktop remotely from on campus,
you can only access it from off campus.
* If you need more assistance, please view an instructional video on accessing
your desktop remotely.

1. Open your web browser and go to the
URL: https://ntnxview.oldwestbury.edu (be sure to include https).
2. Navigate to the correct client download for your Operating System and click
on "View Download".
3. Click the "Download" button.
4. Click the "Run" button.
5. The file download should begin, when it is completed it will launch
automatically.
6. Click the "Run" button on the "Internet Explorer - Security Warning"
message box.
7. The Installation Wizard for VMware View Client will now launch.
8. Click the "Next >" button to continue.
9. Click the radio button for "I accept the terms of the license agreement".
10. Click the "Next >" button to continue.
11. Click the "Next >" button to continue.
12. The "Default Server" configuration screen will appear.
13. In the Default View Connection Server text box enter
ntnxview.oldwestbury.edu
14. Configure Shortcuts
15. Click "Install" button to begin installing the client.
16. The VMware View Client will begin installation.
17. Click "Finish" to exit the wizard.
18. Click "Yes" to restart your computer (make sure all other applications are
closed and any open files are saved)
19. Click "VMware View Client" shortcut in Start Menu
20. Click "Connect" button.
21. Enter your OLDWESTBURY domain network username and password.
22. Click "Login" button.

COMPUTER LABS

Computer Labs - New Academic Building

All classroom labs have a standard LCD projector, Workstation, DVD player, and
Laptop connection.

HOURS

New Academic Building (Ground Floor):

Monday - Thursday 8:00 AM - 10:00 PM

Friday: 8:30 AM - 5 PM

(Note: Please, contact OSSD,C-Space, Honors, and Psychology labs to confirm
their hours of operation)

Check Lab Classroom Schedule

LAB INFO

Please note: available stations can only be viewed while connected to on-campus
network.

Location

Primary Use

Number of Stations

Workstation Type

Support Contact

Software

Printer

NAB 0101

General

Zero Client (EVGA)

servicedesk@oldwestbury.edu
516.876.3098

PSPP, Mindview, MS Office, IE, Chrome

Dell B5460 Laser Printer XL

NAB 0103
Click to see available stations

General

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

Bloodshed Dev C++, PSPP, Mindview, Minitab, MS Office, IE, Chrome

HP LaserJet 600

NAB 0104
Click to see available stations

Modern Languages

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

Bloodshed Dev C++, PSPP, Mindview, Minitab, MS Office, IE, Chrome

HP LaserJet 600

NAB 0105

General

iMacs

servicedesk@oldwestbury.edu
516.876.3098

Microsoft Office 2016, Audacity, Mozilla Firefox, Google Chrome, Google Earth,
SPSS, XCode

HP LaserJet 9050

Zero Client (EVGA)

PSPP, Mindview, MS Office, IE, Chrome, SPSS, MS Office

NAB 0109
Click to see available stations

Math CIS

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

Wireshark, Win Power Shell, CMD, Filezilla, Java, Java Dev Kit, Maple 17,

No printer

MS SQL Server 2005, MS Visual Studio 2008, MS Win SDK v6.0A, MySQL

NetBeans, PDF Architect, PDF Creator, Python 3.3, Quicktime, R, SAS

Sharepoint, Win PCAP 4.1.4, Wolfram CDF Player

NAB 0111
Click to see available stations

Math CIS

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

Apple Soft Update, Win Fax Scan, Wireshark, Filezilla, Maple 17

HP LaserJet 600

MS SQL Server 2005, MS Visual Studio 2008, MS Win SDK v6.0A, MySQL

NetBeans, Python 3.3, Quicktime, R, SAS, Sharepoint, Test Gen, Win PCAP,

Wolfram CDF, Compass Test Launcher

NAB 0113
Click to see available stations

Business

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

Bloodshed Dev C++, PSPP, Mindview, Minitab, MS Office, IE, Chrome

HP LaserJet 600

NAB 0117

Education

23 iMacs

Apple Desktop

servicedesk@oldwestbury.edu
516.876.3098

Included in every Mac – Adobe Creative Cloud 2017, Maxon Cinema 4D, Microsoft
Office 2016, Audacity, Mozilla Firefox, Google Chrome, Google Earth, SPSS,
WOWSlider and XCode.

HP LaserJet 600

NAB 3104

Math CIS

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

Maple 17, Win Media Pl, Wireshark, MS Office, Silverlight, Chrome, Firefox

No printer

IE, MS SQL Server 2005, MS Visual Studio 2008, My SQL, NetBeans, PSPP,

Quicktime, R, SAS, Sharepoint, Text Pad, Wolfram CDF Player

NAB 1125

Honors College

Zero Client (EVGA)

servicedesk@oldwestbury.edu
516.876.3098

PSPP, Mindview, MS Office, IE, Chrome

HP LaserJet 600

NAB 2007

Psychology

Zero Client (EVGA)

servicedesk@oldwestbury.edu
516.876.3098

PSPP, Mindview, MS Office, IE, Chrome

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

SPSS

NAB 2064

OSSD

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

OSSD

HP LaserJet 600

NAB 3053

C-Space

Windows Desktop

servicedesk@oldwestbury.edu
516.876.3098

ArgGis

Local (Canon)

Computer Labs Locations and Hours

Image of a computer lab in the New Academic Building (NAB 0113)

Currently there are general use labs available in New Academic Building,
Library, and Student Union.

NEW ACADEMIC BUILDING (GROUND FLOOR)

* Monday - Thursday 8:00 AM - 10:00 PM
* Friday: 8:30 AM - 5 PM

(Note: Please contact OSSD,C-Space, Honors, and Psychology labs to confirm their
hours of operation)

* Lab Classroom Schedule

LIBRARY

Image of the Tech Commons at the Library.

Library has 70 thin clients and 6 iMac computers in the Tech Commons. The third
floor has 42 Zero clients.

* Library Schedule
* More info on the Library website

POWERTRACK & COLLEGE ALGEBRA LAB

Powertrack lab is located at the library on the ground floor, rooms L-249.

Please note that Powertrack Lab and Math Learning Center are two separate
entities.

WRITING CENTER

The Writing Center is also located at the library on the ground floor.

CAMPUS CENTER

* Mac Lab G -123 (Seats 24)
* Mac Lab G - 126 (Seats 4 (iMacs), Small production lab)

STUDENT UNION BUILDING LAB

Located in room 326 (22 Seats, B&W Printer)

Hours of Operation :

* Monday - Thursday 8:30 AM - 11:00 PM
* Friday 8:30 AM - 6:00 PM
* Saturday - Closed
* Sunday 6:00 PM to 10 PM

Also available 11 thin client stations in the Cyber Lounge of the Student Union
Building, located on the ground floor.

How to schedule computer labs

Please, email servicedesk@oldwestbury.edu and provide the following information:

* Class/event schedule
* Capacity required
* Preferred Location (Building or Lab #)
* Contact information

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(516) 876-3000

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