kb.tableau.com
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https://kb.tableau.com/articles/issue/Apache-Log4j2-vulnerability-Log4shell
Submission: On January 21 via api from US — Scanned from GB
Submission: On January 21 via api from US — Scanned from GB
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Menu Cancel Search -------------------------------------------------------------------------------- KNOWLEDGE BASE APACHE LOG4J2 VULNERABILITY (LOG4SHELL) -------------------------------------------------------------------------------- Published: 10 Dec 2021 Last Modified Date: 21 Jan 2022 ISSUE Recently disclosed vulnerabilities allow for remote code execution in products that use the Log4j Apache library ENVIRONMENT The following product versions or lower have been identified as affected: * Tableau Server 2021.4, 2021.3.4, 2021.2.5, 2021.1.8, 2020.4.11, 2020.3.14, 2020.2.19, 2020.1.22, 2019.4.25, 2019.3.26, 2019.2.29, 2019.1.29, 2018.3.29 * Tableau Desktop 2021.4, 2021.3.4, 2021.2.5, 2021.1.8, 2020.4.11, 2020.3.14, 2020.2.19, 2020.1.22, 2019.4.25, 2019.3.26, 2019.2.29, 2019.1.29, 2018.3.29 * Tableau Prep Builder 2021.4.1, 2021.3.2, 2021.2.2, 2021.1.4, 2020.4.1, 2020.3.3, 2020.2.3, 2020.1.5, 2019.4.2, 2019.3.2, 2019.2.3, 2019.1.4, 2018.3.3 * Tableau Public Desktop Client 2021.4 * Tableau Reader 2021.4 * Tableau Bridge 20214.21.1109.1748, 20213.21.1112.1434, 20212.21.0818.1843, 20211.21.0617.1133, 20204.21.0217.1203, 20203.20.0913.2112, 20202.20.0721.1350, 20201.20.0614.2321, 20194.20.0614.2307, 20193.20.0614.2306, 20192.19.0917.1648, 20191.19.0402.1911, 20183.19.0115.1143 RESOLUTION OPTION 1: UPDATE TABLEAU For customers with active maintenance, if you have not updated from an impacted version (any product release prior to December 15, 2021), or have updated to the December 15, 2021 product releases, please update to one of the December 19 releases or newer. The December 15, 2021 Tableau Product releases updated the Log4j2 files to version 2.15. There may be diagnostic or auxiliary components still remaining. We have mitigated these outstanding components with configuration changes that disable the vulnerable JNDI lookup functionality. * Tableau Server 2021.4.1, 2021.3.5, 2021.2.6, 2021.1.9, 2020.4.12 * Tableau Desktop 2021.4.1, 2021.3.5 2021.2.6, 2021.1.9, 2020.4.12 * Tableau Prep Builder 2021.4.2 * Tableau Public Desktop Client 2021.4.1 * Tableau Reader 2021.4.1 * Tableau Bridge 20214.21.1214.2057 The December 19, 2021 Tableau Product releases, and newer, have integrated the Log4j 2.16 release, which disables JNDI Lookup by default. This action addresses both CVE-2021-44228 & CVE-2021-45046. * Tableau Server 2021.4.2+, 2021.3.6+, 2021.2.7+, 2021.1.10+, 2020.4.13+ * Tableau Desktop 2021.4.2+, 2021.3.6+, 2021.2.7+, 2021.1.10+, 2020.4.13+ * Tableau Prep Builder 2021.4.4+ (Jan. 18, 2022 release or later). * Tableau Public Desktop Client 2021.4.2+ * Tableau Reader 2021.4.2+ * Tableau Bridge 20214.21.1109.1748+ By updating to the product releases from December 19, 2021, or newer, you are addressing the security issues currently identified in CVE-2021-44228 & CVE-2021-45046 OPTION 2: PLEASE EXECUTE THE MITIGATION STEPS DETAILED IN OPTION 2 IF: * You have updated to the product releases from December 15, 2021, and cannot update to product releases from December 19, 2021, or newer, (out of maintenance, outside of a company update window, etc.). * You are on an impacted version (any product version released prior to December 15, 2021) and cannot update to product releases from December 19, 2021 OPTION 2 MITIGATION STEP LINKS PER TABLEAU PRODUCT: * Tableau Server Mitigation Steps * Tableau Desktop Mitigation Steps * Tableau Prep Builder Mitigation Steps * Tableau Bridge Mitigation Steps CAUSE Security vulnerabilities CVE-2021-44228 & CVE-2021-45046 in Apache Log4j 2 library. ADDITIONAL INFORMATION Please see Salesforce Trust Site for more information detailing Tableau Online status * CVE-2021-44228 * CVE-2021-45046 * Security Bulletin Did this article resolve the issue? Thank you for providing your feedback on the effectiveness of the article. Click here to return to our Support page. Open new Case Open a new case Continue Searching Click here to go to our Support page. Knowledge Base Get detailed answers and how-to step-by-step instructions for your issues and technical questions. Community Find and share solutions with our active community through forums, user groups and ideas. Product Help Browse a complete list of product manuals and guides. Available online, offline and PDF formats. Training and Tutorials Learn how to master Tableau’s products with our on-demand, live or class room training. PRINT THIS PAGE RELATED LINKS Apache Log4j2 vulnerability (Log4shell) - Tableau Prep Builder Mitigation Steps Apache Log4j2 vulnerability (Log4shell) - Tableau Desktop Mitigation Steps Apache Log4j2 vulnerability (Log4shell) - Tableau Bridge Mitigation Steps Results 1-3 of 7 TRENDING ARTICLES Security Vulnerability CVE-2021-45105 Conditionally Formatting Cell Background Color Editing a Published Data Source On Tableau Server Results 1-3 of 40 ATTACHMENTS remove_jndi.zip remove_jndi_linux.tar.gz ALL SUPPORT SUPPORT BY PRODUCT * Tableau Desktop * Tableau Server * Tableau Online * Tableau Public * Tableau Mobile * Tableau Reader TOOLS & DOWNLOADS * Download Tableau Desktop & Server * Download Drivers * Activation * Tableau Online & Public Status * Customer Portal * Send Large Files INFORMATION * Knowledge Base * Product Help * Support FAQs * All Tech Specs * Known Issues * Release Notes * Security Bulletins ASSISTANCE * Contact Support * Customer Success * Elite Account Management * Consulting Services * Upgrade Assistance * Deployment Advising English (US)