URL: https://secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
Submission: On March 04 via api from US — Scanned from DE

Summary

This website contacted 4 IPs in 2 countries across 3 domains to perform 4 HTTP transactions. The main IP is 52.72.171.224, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is secure.helpscout.net. The Cisco Umbrella rank of the primary domain is 58686.
TLS certificate: Issued by DigiCert EV RSA CA G2 on January 2nd 2024. Valid for: a year.
This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 52.72.171.224 14618 (AMAZON-AES)
1 18.245.33.106 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 4
Apex Domain
Subdomains
Transfer
2 helpscout.net
secure.helpscout.net — Cisco Umbrella Rank: 58686
6 KB
1 googleapis.com
ajax.googleapis.com — Cisco Umbrella Rank: 368
33 KB
1 cloudfront.net
dhmmnd775wlnp.cloudfront.net
7 KB
4 3
Domain Requested by
2 secure.helpscout.net secure.helpscout.net
1 ajax.googleapis.com secure.helpscout.net
1 dhmmnd775wlnp.cloudfront.net secure.helpscout.net
4 3

This site contains no links.

Subject Issuer Validity Valid
www.helpscout.com
DigiCert EV RSA CA G2
2024-01-02 -
2025-02-01
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
upload.video.google.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
Frame ID: B37B282F76D5C71B7D5771FD2FF30822
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Satisfaction Ratings

Detected technologies

Overall confidence: 100%
Detected patterns
  • /([\d.]+)/jquery(?:\.min)?\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

4
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

4
IPs

2
Countries

48 kB
Transfer

119 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

4 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
3 KB
5 KB
Document
General
Full URL
https://secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.72.171.224 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-72-171-224.compute-1.amazonaws.com
Software
Apache /
Resource Hash
a068bef3cac2fb8d0a8b50ec5b0610737cb1faf9ba534478215d4073fbf1a63e
Security Headers
Name Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-store, no-cache, must-revalidate, no-cache, private
Connection
keep-alive
Content-Encoding
gzip
Content-Language
en-US
Content-Length
1238
Content-Security-Policy
default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Content-Type
text/html; charset=UTF-8
Date
Mon, 04 Mar 2024 15:05:32 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Pragma
no-cache
Server
Apache
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Vary
Accept-Encoding,User-Agent
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
satisfaction.css
dhmmnd775wlnp.cloudfront.net/75efb5861b/css/newBrand/
19 KB
7 KB
Stylesheet
General
Full URL
https://dhmmnd775wlnp.cloudfront.net/75efb5861b/css/newBrand/satisfaction.css
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.33.106 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-33-106.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
658ea139ee31a8e1e0f341bce8e7198c55a2dd5db9b380259c61694226ea9144

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Sun, 03 Mar 2024 18:31:50 GMT
content-encoding
gzip
via
1.1 b5baf61905dac15e74c27872e28ce3ae.cloudfront.net (CloudFront)
x-amz-expiration
expiry-date="Tue, 03 Sep 2024 00:00:00 GMT", rule-id="NWRlNDE0NWEtNGI1My00NjYzLThkNDItOWZmMDMyZGMzYWVi"
last-modified
Fri, 01 Mar 2024 17:55:38 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P8
age
74024
x-amz-server-side-encryption
AES256
etag
W/"96c7f275dd5f7dec52f6851474c0b8ac"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
x-amz-cf-id
AMpTqyFyy4AUwSYLvFJVU73Ok6LPDzklezi-WWfm2wjCCgZzDDxw9g==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.11.1/
94 KB
33 KB
Script
General
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://secure.helpscout.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Mon, 04 Mar 2024 14:34:12 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
1881
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/hosted-libraries-pushers
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
33434
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="hosted-libraries-pushers"
vary
Accept-Encoding
report-to
{"group":"hosted-libraries-pushers","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/hosted-libraries-pushers"}]}
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 04 Mar 2025 14:34:12 GMT
jquery.maxlength.min.js
secure.helpscout.net/js/lib/
1 KB
1 KB
Script
General
Full URL
https://secure.helpscout.net/js/lib/jquery.maxlength.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.72.171.224 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-72-171-224.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5f091b623e3647bf99dca015d1a83af22bced095ded2ea3456b88d523491c309
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://secure.helpscout.net/satisfaction/686910914/record/7595685266/1/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

Date
Mon, 04 Mar 2024 15:05:33 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Connection
keep-alive
Content-Length
657
X-XSS-Protection
1; mode=block
Last-Modified
Mon, 04 Mar 2024 13:05:03 GMT
Server
Apache
Vary
Accept-Encoding,User-Agent
X-Frame-Options
SAMEORIGIN
Content-Type
application/javascript
Content-Language
en-US
Cache-Control
max-age=31536000, public, must-revalidate
Accept-Ranges
bytes
Expires
Fri, 03 May 2024 15:05:33 GMT
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0b5294a99fe2cd2a3c59caa3e97d2e7db8a05a4ee1722aa51a9ad96e4437d8d5

Request headers

Referer
Origin
https://secure.helpscout.net
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8

Verdicts & Comments Add Verdict or Comment

4 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery object| $buttons object| $rating

1 Cookies

Domain/Path Name / Value
secure.helpscout.net/ Name: PHPSESSID
Value: d3c4672607cd3d360c883605a27d3c97

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com *.sentry.io *.mixpanel.com https://grsm.io https://*.visualwebsiteoptimizer.com https://*.clarity.ms https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* *.wistia.com *.wistia.net *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://www.google-analytics.com https://*.doubleclick.net https://bat.bing.com https://heapanalytics.com https://web.delighted.com *.facebook.com https://accounts.google.com/gsi/ *.hsenv.io/* *.hs-app-ui.pages.dev/* translate.googleapis.com docsapi.helpscout.net https://*.browser-intake-datadoghq.com stream.secure.helpscout.net d3hb14vkzrxvla.cloudfront.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net *.helpscout.workers.dev; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net https://heapanalytics.com *.wistia.com *.wistia.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid: https://heapanalytics.com; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com embed-ssl.wistia.com *.olark.com *.wistia.com dhmmnd775wlnp.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com https://accounts.google.com/gsi/client ajax.googleapis.com www.googleadservices.com www.googletagmanager.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com cdn.mxpnl.com https://snippet.growsumo.com https://*.visualwebsiteoptimizer.com https://*.clarity.ms js.hs-scripts.com js.hs-analytics.net js.hs-banner.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com https://bat.bing.com https://*.licdn.com https://*.linkedin.com https://cdn.heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://heapanalytics.com 'unsafe-inline' 'unsafe-eval' https://www.redditstatic.com d2yyd1h5u9mauk.cloudfront.net *.hsenv.io/* *.hs-app-ui.pages.dev/* https://d2qapr080mx9b.cloudfront.net dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.olark.com https://heapanalytics.com https://accounts.google.com/gsi/style dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net beacon-v2.helpscout.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com www.youtube.com www.loom.com share.getcloudapp.com https://accounts.google.com/gsi/ beacon-v2.helpscout.net; worker-src blob: https://hs-app.local.hsenv.io https://secure.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block