Submitted URL: https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions?WT.mc_id=TriggerEmail...
Effective URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmai...
Submission: On May 27 via manual from US

Summary

This website contacted 10 IPs in 3 countries across 6 domains to perform 53 HTTP transactions. The main IP is 2.18.233.31, located in Ascension Island and belongs to AKAMAI-AS, US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 4 on January 30th 2020. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 23 2.18.233.31 16625 (AKAMAI-AS)
4 2a02:26f0:64:... 20940 (AKAMAI-ASN1)
1 2.16.186.27 20940 (AKAMAI-ASN1)
3 2a02:26f0:64:... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2 40.90.22.185 8075 (MICROSOFT...)
18 40.77.226.250 8075 (MICROSOFT...)
2 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 1 20.190.129.160 8075 (MICROSOFT...)
53 10
Domain Requested by
23 support.microsoft.com 3 redirects support.microsoft.com
18 web.vortex.data.microsoft.com support.microsoft.com
4 www.microsoft.com support.microsoft.com
www.microsoft.com
3 c.s-microsoft.com support.microsoft.com
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
2 compass-ssl.microsoft.com support.microsoft.com
2 login.live.com 1 redirects mem.gfx.ms
1 login.microsoftonline.com 1 redirects
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 statics-marketingsites-neu-ms-com.akamaized.net support.microsoft.com
53 10
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 4
2020-01-30 -
2022-01-30
2 years crt.sh
www.microsoft.com
Microsoft IT TLS CA 5
2019-10-21 -
2021-10-21
2 years crt.sh
a248.e.akamai.net
DigiCert Secure Site ECC CA-1
2019-08-13 -
2020-08-12
a year crt.sh
mem.gfx.ms
Microsoft IT TLS CA 2
2020-01-06 -
2022-01-06
2 years crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 4
2020-01-21 -
2022-01-21
2 years crt.sh
compass-ssl.microsoft.com
Microsoft IT TLS CA 1
2020-02-27 -
2022-02-27
2 years crt.sh
login.live.com
Microsoft IT TLS CA 1
2019-11-05 -
2021-11-05
2 years crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Frame ID: AD5E50DA8359A6333F57FD7089628F55
Requests: 48 HTTP requests in this frame

Frame: https://support.microsoft.com/api/content/SignedOut
Frame ID: 6636F7BA9537191547F7B3D7A5938324
Requests: 2 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1590609325&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1049&id=288908&uaid=c87c84ff-3f77-414f-e112-291921119381&partnerId=smc
Frame ID: 3B095968BDE5897E17D72DFFF10C8CAE
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 7264DC6592067D2B7C11C273419865B3
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: FCFDF4E503FAB1043B0975ECF3EB2CA7
Requests: 2 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions?W... HTTP 301
    https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

53
Requests

100 %
HTTPS

50 %
IPv6

6
Domains

10
Subdomains

10
IPs

3
Countries

1071 kB
Transfer

3837 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns HTTP 301
    https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 13
  • https://support.microsoft.com/api/content/silentauth HTTP 302
  • https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1590615733&rver=6.7.6643.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapi%2Fcontent%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
  • https://support.microsoft.com/api/content/silentauth?OSMCSignIn=true&smcsilent=true HTTP 302
  • https://support.microsoft.com/api/content/SignedOut
Request Chain 48
  • https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=4ff12704-0483-4771-8e1e-90a667bdc418%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=a4d83e04-4df6-40ca-8309-0652a89976ba&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=903f10f2-8f86-40d6-8955-60082341af04 HTTP 302
  • https://support.microsoft.com/silentauth

53 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set microsoft-store-returning-items-bought-for-exchange-refund
support.microsoft.com/en-us/help/10558/
Redirect Chain
  • https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
  • https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
142 KB
26 KB
Document
General
Full URL
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
758663ef85728acc96539a88c566c7a4f8b6977d5a4d4708129844c35fc807b3
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Cookie
SMCsiteLang=en-US; SMCsiteDir=ltr; smc_expid=promo-chrome-edgeupgrade-0|vac-rephrase-enabled|smc-survey-feat-1|smc-survey-elg-1|cogs-xbox-deflection-2|cogs-gethelpdeeplink-0|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|vafx-ons-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103cf|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|promo-mac-edgeupgrade-0|vac-exactmatch-enabled|cogs-gwt-1; smc_expt=2020-05-27T21:42:12.6360298Z; ak_bmsc=0ADB951CDDA29F19BFE568BB62B6FA320210BAAF43200000B4DECE5E6F104604~plEfIEjBWTEY0hUtKrdBN/sKukJCj6oEot5BrnHmrDU01OgGC2Um0CONpVjzH+uA3JAaprF2kztPt1vlKtZK6xhQcIl5BZOfMUSPbG/BbxxpabF6Q+zKQ4fJ0rDvwr1Onwsby7d7wOZvAv1F+FIajwAdsP4ZWiXxAhHepG/HIhf1qulqx9n+tz1SxdZlYuPCAQbhz1GuqweT7shaPZjiueQdbucfzKGc0Yhguf9xkzBU0=
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Wed, 27 May 2020 21:42:12 GMT
Cache-Control
max-age=0, no-cache, private
Pragma
no-cache
Date
Wed, 27 May 2020 21:42:12 GMT
Content-Length
25607
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2020-05-27T21:42:12.7609706Z; domain=support.microsoft.com; path=/; secure bm_sv=FD6514847FADA9BA070AB63601BAF619~u3J0odkdOUujzv8mnVc5sMl2N9Y/vxxkb0WPHVif2aaJU+fkM4TiR7FdMOy0Pv5qsRPnFDOd0yKiqbKAplNupGYHly+W0dBK3qQm6wg/f90oX5tNx2I+0IszUq1btzU5fh1PNjwby8Pa05dWINgQljq0XjDU3NmSXnuB0eAYWaM=; Domain=.microsoft.com; Path=/; Max-Age=7200; HttpOnly
Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

Content-Type
text/html; charset=utf-8
Location
/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Content-Length
275
Expires
Wed, 27 May 2020 21:42:12 GMT
Cache-Control
max-age=0, no-cache, private
Pragma
no-cache
Date
Wed, 27 May 2020 21:42:12 GMT
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expid=promo-chrome-edgeupgrade-0|vac-rephrase-enabled|smc-survey-feat-1|smc-survey-elg-1|cogs-xbox-deflection-2|cogs-gethelpdeeplink-0|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|vafx-ons-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103cf|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|promo-mac-edgeupgrade-0|vac-exactmatch-enabled|cogs-gwt-1; domain=support.microsoft.com; path=/; secure smc_expt=2020-05-27T21:42:12.6360298Z; domain=support.microsoft.com; path=/; secure ak_bmsc=0ADB951CDDA29F19BFE568BB62B6FA320210BAAF43200000B4DECE5E6F104604~plEfIEjBWTEY0hUtKrdBN/sKukJCj6oEot5BrnHmrDU01OgGC2Um0CONpVjzH+uA3JAaprF2kztPt1vlKtZK6xhQcIl5BZOfMUSPbG/BbxxpabF6Q+zKQ4fJ0rDvwr1Onwsby7d7wOZvAv1F+FIajwAdsP4ZWiXxAhHepG/HIhf1qulqx9n+tz1SxdZlYuPCAQbhz1GuqweT7shaPZjiueQdbucfzKGc0Yhguf9xkzBU0=; expires=Wed, 27 May 2020 23:42:12 GMT; max-age=7200; path=/; domain=.microsoft.com; HttpOnly
Strict-Transport-Security
max-age=86400 ; includeSubDomains
cc-2aad1a
www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/78-f31092/5f-ef0cda/df-16944b/fa-e92e50/f3-3cdf79/f4-666f53/92-eeb43f/
146 KB
20 KB
Stylesheet
General
Full URL
https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/78-f31092/5f-ef0cda/df-16944b/fa-e92e50/f3-3cdf79/f4-666f53/92-eeb43f/cc-2aad1a?ver=2.0
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:64:1b0::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
/
Resource Hash
460c5b196baf8fcf92f30b262db9e4e5cd3efdb1880f911d67d3c9f030ce7d46
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ms-operation-id
0da74404878c204ba2535fd78502e990
date
Wed, 27 May 2020 21:42:12 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-rtag
RT
x-s2
2020-05-26T21:17:59
p3p
CP="CAO CONi OTR OUR DEM ONL"
status
200
x-activity-id
19c5202a-969a-484d-aa66-37b2071cc989
tls_version
tls1.2
x-s1
2020-05-26T21:17:59
ms-cv
wTgEw0m6KU65tti/.0
vary
Accept-Encoding
content-length
19638
x-xss-protection
1; mode=block
last-modified
Tue, 26 May 2020 21:17:59 GMT
x-az
{did:92e7dc58ca2143cfb2c818b047cc5cd1, rid: OneDeployContainer, sn: marketingsites-prod-odnortheurope, dt: 2018-05-03T20:14:23.4188992Z, bt: 2020-05-22T06:02:18.0000000Z}
strict-transport-security
max-age=31536000
access-control-allow-methods
HEAD,GET,POST,PATCH,PUT,OPTIONS
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=31448147
timing-allow-origin
*
x-appversion
1.0.7446.39669
expires
Wed, 26 May 2021 21:17:59 GMT
override.css
statics-marketingsites-neu-ms-com.akamaized.net/statics/
1 KB
907 B
Stylesheet
General
Full URL
https://statics-marketingsites-neu-ms-com.akamaized.net/statics/override.css?c=7
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2.16.186.27 , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
a2-16-186-27.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
BlockBlob
Date
Wed, 27 May 2020 21:42:12 GMT
Content-Encoding
gzip
Last-Modified
Tue, 11 Jun 2019 23:22:13 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
0x8D6EEC3A2D67C35
Vary
Accept-Encoding
Content-Type
text/css
x-ms-request-id
6114bb5f-b01e-0030-07b5-405020000000
x-ms-version
2009-09-19
Connection
keep-alive
Content-Length
473
mwf-west-european-default.min.css
support.microsoft.com/app/content/content/mwf/1.55.0/css/
798 KB
91 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/mwf/1.55.0/css/mwf-west-european-default.min.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
76cc6ed28238a4e9e73800a51027d57a3811f1b696ba3b94f29ebb5f3de6f7ca
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Wed, 27 May 2020 21:42:12 GMT
Content-Encoding
gzip
Last-Modified
Tue, 19 May 2020 10:08:07 GMT
Server
Microsoft-IIS/10.0
X-Powered-By
ASP.NET
ETag
"f4bc8064c52dd61:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css
Cache-Control
max-age=114
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Accept-Ranges
bytes
Content-Length
92577
wc-utils
support.microsoft.com/app/content/content/webcore-utils/ltr/
14 KB
3 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/webcore-utils/ltr/wc-utils?v=QF17-v6VdxpQha_VhLtYVtcvnncULxuQ9gPjy4PzWqE1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
0bdb207cfe7dae80b2c02aa0e68486d3ba415de3af0f486d74311fad1454e174
Security Headers
Name Value
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User-Agent
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Response headers

Date
Wed, 27 May 2020 21:42:12 GMT
Content-Encoding
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Response headers

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Response headers

Date
Wed, 27 May 2020 21:42:12 GMT
Content-Encoding
gzip
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Microsoft-IIS/10.0
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Wed, 27 May 2020 21:58:00 GMT
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Response headers

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Content-Encoding
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expires
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34 KB
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Host: support.microsoft.com
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Request headers

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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Wed, 27 May 2020 21:42:13 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
application/json; charset=utf-8
Cache-Control
private, max-age=5020
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Length
324
Expires
Wed, 27 May 2020 23:05:53 GMT
t.js
web.vortex.data.microsoft.com/collect/v1/
281 B
644 B
Script
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-05-27T21%3A42%3A13.620Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27vMsFEfaUh0qjVar6.30%27&-operationName=%27%2Fapi%2FUHF%2FGetL1HeaderforContentPages%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1HeaderforContentPages%27&-latencyMs=306&-targetUri=%27%2Fapi%2FUHF%2FGetL1HeaderforContentPages%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma
no-cache
Date
Wed, 27 May 2020 21:42:12 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
fOEjky1zG0af5zDP+Qbc/A.0
Content-Type
application/javascript
Content-Length
281
Expires
0
MemMDL2.3.61.woff
support.microsoft.com/content/icon-fonts/
136 KB
136 KB
Font
General
Full URL
https://support.microsoft.com/content/icon-fonts/MemMDL2.3.61.woff
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://support.microsoft.com/app/content/bundles/css-next?v=zvkg4toXQErC2B6un3lTCL0usGchQAUSKq_P4W_j5qg1
Origin
https://support.microsoft.com

Response headers

Date
Wed, 27 May 2020 21:42:13 GMT
Content-Encoding
gzip
Last-Modified
Wed, 27 May 2020 16:48:45 GMT
ETag
"805474af4634d61:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
font/x-woff
Cache-Control
public, max-age=12
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Accept-Ranges
bytes
Content-Length
138860
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dec3dc5f14c30440b8a2cf49c210cb486%26HASH%3Dec3d%26LV%3D202005%26V%3D4%26LU%3D1590615733354%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
truncated
/
358 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/svg+xml;charset=utf-8
signinhandler.js
support.microsoft.com/scripts/signin/ Frame 6636
882 B
806 B
Script
General
Full URL
https://support.microsoft.com/scripts/signin/signinhandler.js?v=1.0.0.0
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/api/content/SignedOut
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Referer
https://support.microsoft.com/api/content/SignedOut
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Wed, 27 May 2020 21:42:13 GMT
Content-Encoding
gzip
Last-Modified
Wed, 27 May 2020 16:48:49 GMT
ETag
"80aed6b14634d61:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
application/javascript
Cache-Control
public, max-age=228
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Accept-Ranges
bytes
Content-Length
427
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dec3dc5f14c30440b8a2cf49c210cb486%26HASH%3Dec3d%26LV%3D202005%26V%3D4%26LU%3D1590615733354%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dec3dc5f14c30440b8a2cf49c210cb486%26HASH%3Dec3d%26LV%3D202005%26V%3D4%26LU%3D1590615733354%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
Me.srf
login.live.com/ Frame 3B09
0
0
Document
General
Full URL
https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1590609325&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1049&id=288908&uaid=c87c84ff-3f77-414f-e112-291921119381&partnerId=smc
Requested by
Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.20098.1/en-US/meBoot.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
40.90.22.185 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
login.live.com
:scheme
https
:path
/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1590609325&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1049&id=288908&uaid=c87c84ff-3f77-414f-e112-291921119381&partnerId=smc
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
sec-fetch-dest
iframe
referer
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accept-encoding
gzip, deflate, br
accept-language
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cookie
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns

Response headers

status
200
cache-control
no-cache, no-store
pragma
no-cache
content-type
text/html; charset=utf-8
content-encoding
gzip
expires
Wed, 27 May 2020 21:41:14 GMT
vary
Accept-Encoding
server
Microsoft-IIS/10.0
p3p
CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie
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referrer-policy
strict-origin-when-cross-origin
x-ms-request-id
748ba22e-b33f-4918-98cb-1447beeac302
ppserver
PPV: 30 H: BY1PPF44E37B573 V: 0
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-xss-protection
1; mode=block
date
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content-length
4496
meCore.min.js
mem.gfx.ms/scripts/me/MeControl/10.20098.1/en-US/
101 KB
17 KB
Script
General
Full URL
https://mem.gfx.ms/scripts/me/MeControl/10.20098.1/en-US/meCore.min.js
Requested by
Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:64:1a9::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
/
Resource Hash
32d17437d7c79073511c7f591ad7409d0a8ae50e20580fcdb870b1b4d74f3316
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Thu, 07 May 2020 06:08:42 GMT
Date
Wed, 27 May 2020 21:42:13 GMT
Vary
Accept-Encoding
Content-Type
application/javascript
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
16957
X-UA-Compatible
IE=edge
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dec3dc5f14c30440b8a2cf49c210cb486%26HASH%3Dec3d%26LV%3D202005%26V%3D4%26LU%3D1590615733354%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dec3dc5f14c30440b8a2cf49c210cb486%26HASH%3Dec3d%26LV%3D202005%26V%3D4%26LU%3D1590615733354%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dec3dc5f14c30440b8a2cf49c210cb486%26HASH%3Dec3d%26LV%3D202005%26V%3D4%26LU%3D1590615733354%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dec3dc5f14c30440b8a2cf49c210cb486%26HASH%3Dec3d%26LV%3D202005%26V%3D4%26LU%3D1590615733354%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
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General
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272020-05-27T21%3A42%3A21.316Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27vMsFEfaUh0qjVar6.30%27&-ver=%271.0%27&-impressionGuid=%27226435a8-d101-4d91-8f70-513e4accabb8%27&-pageName=%27help%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F10558%2Fmicrosoft-store-returning-items-bought-for-exchange-refund%3FWT.mc_id%3DTriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22asst%22%3A%2210558%22%2C%22gwtidx%22%3A%221%22%2C%22gwt.endNode%22%3A%22false%22%2C%22gwt.success%22%3A%22null%22%2C%22gwt.paneId%22%3A%221%22%2C%22gwt.paneTitle%22%3A%22What%20kind%20of%20product%20would%20you%20like%20to%20return%2C%20exchange%2C%20or%20cancel%3F%22%2C%22areaName%22%3A%22gwt-experiment%22%2C%22authType%22%3A%22NONE%22%2C%22ms.refView%22%3A%22%22%2C%22ms.pageType%22%3A%22help%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%220%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.flightId%22%3A%22promo-chrome-edgeupgrade-0%7Cvac-rephrase-enabled%7Csmc-survey-feat-1%7Csmc-survey-elg-1%7Ccogs-xbox-deflection-2%7Ccogs-gethelpdeeplink-0%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Csps-awa-fix-1%7Camc-spampredict-1%7Cvafx-proxybot-1%7Cvafx-outage-1%7Cvafx-ons-1%7Csps-css-vnext-1%7Ccogs-launchdeeplink-2%7Cmultitenanttasmigration_103cf%7Cvafx-mts-french-azure-1%7Cvafx-mts-german-1%7Cvafx-mts-hungarian-1%7Cvafx-mts-czech-1%7Cvafx-mts-turkish-1%7Cvafx-mts-korean-1%7Cvafx-mts-polish-1%7Cvafx-mts-dutch-1%7Cvafx-mts-italian-1%7Cvafx-mts-russian-1%7Cvafx-mts-danish-1%7Cvafx-mts-norwegian-1%7Cvafx-mts-arabic-1%7Cvafx-mts-swedish-1%7Cvafx-mts-portuguese-1%7Cpromo-mac-edgeupgrade-0%7Cvac-exactmatch-enabled%7Ccogs-gwt-1%22%2C%22ms.muid%22%3A%22%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.cV%22%3A%22vMsFEfaUh0qjVar6.2%22%2C%22ms.contentLocale%22%3A%22en%22%2C%22ms.contentLang%22%3A%22en%22%2C%22ms.productNames%22%3A%22Microsoft%20Store%2CMicrosoft%20account%22%2C%22ms.product%22%3A%2232ff427c-1f09-26e8-6e4b-a9bf84e4d5cc%2C1ac7041c-6fb9-cb22-93b8-7c7c98b33790%22%2C%22ms.vlid%22%3A%22dda9e82e-c3c0-00ed-bd20-5f38aac86b3f%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27O%27&-behavior=300&-content=%27%5B%7B%22contentName%22%3A%22no-bounce%22%2C%22contentId%22%3A%22no-bounce%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=8862&*cookieEnabled=true&*isJs=true&*title=%27Returning%20items%20you%20bought%20from%20Microsoft%20Store%20for%20exchange%20or%20refund%27&*isLoggedIn=false&*isManual=true&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
4b4800871a72e25e53ad170775ed51cfe6438e64fdd2989f38ae208e9e95ebea
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?WT.mc_id=TriggerEmail_15241_en_US_Registration_Confirmation_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma
no-cache
Date
Wed, 27 May 2020 21:42:20 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
M/1p7UQFfkKJ8kd9YoTznA.0
Content-Type
application/javascript
Content-Length
281
Expires
0

Verdicts & Comments Add Verdict or Comment

59 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate boolean| supportWindowsHistory undefined| baseHref undefined| hashRoute object| microsoft object| mwf object| html5 object| Modernizr object| picturefillCFG function| picturefill function| __extends function| __assign function| __rest function| __decorate function| __param function| __metadata function| __awaiter function| __generator function| __exportStar function| __values function| __read function| __spread function| __await function| __asyncGenerator function| __asyncDelegator function| __asyncValues function| __makeTemplateObject function| __importStar function| __importDefault function| AuthenticationContext object| awa string| behaviorKey function| $ function| jQuery object| angular object| Logging object| OfficeBrowserFeedback object| MsSupportSdk object| SupportSdkIntegration string| portalCommon object| pc string| contentApp object| ca object| WLSPHIP1 object| app object| MSA object| MeControl function| MeControlDefine function| MeControlImport object| callBackMappedToRenewStates object| callBacksMappedToRenewStates boolean| html5mode object| newView object| pathParts object| msCommonShell function| calculateSurveyViewed object| REQUEST_TYPE object| CONSTANTS

10 Cookies

Domain/Path Name / Value
.microsoft.com/ Name: bm_sv
Value: FD6514847FADA9BA070AB63601BAF619~u3J0odkdOUujzv8mnVc5sMl2N9Y/vxxkb0WPHVif2aaJU+fkM4TiR7FdMOy0Pv5qsRPnFDOd0yKiqbKAplNupGYHly+W0dBK3qQm6wg/f91lzZsm4oEERXsLlpxzn4+umrwuNdm++10OPAsuVSuOIKFXnpIfI9uV/+IGxWTF3tk=
support.microsoft.com/ Name: MSFPC
Value: GUID=ec3dc5f14c30440b8a2cf49c210cb486&HASH=ec3d&LV=202005&V=4&LU=1590615733354
.microsoft.com/ Name: MC1
Value: GUID=ec3dc5f14c30440b8a2cf49c210cb486&HASH=ec3d&LV=202005&V=4&LU=1590615733354
support.microsoft.com/ Name: smcpartner
Value: smc
.microsoft.com/ Name: ak_bmsc
Value: 0ADB951CDDA29F19BFE568BB62B6FA320210BAAF43200000B4DECE5E6F104604~plEfIEjBWTEY0hUtKrdBN/sKukJCj6oEot5BrnHmrDU01OgGC2Um0CONpVjzH+uA3JAaprF2kztPt1vlKtZK6xhQcIl5BZOfMUSPbG/BbxxpabF6Q+zKQ4fJ0rDvwr1Onwsby7d7wOZvAv1F+FIajwAdsP4ZWiXxAhHepG/HIhf1qulqx9n+tz1SxdZlYuPCAQbhz1GuqweT7shaPZjiueQdbucfzKGc0Yhguf9xkzBU0=
.microsoft.com/ Name: MS0
Value: 5779a2c6042541969c695c0d0816eb17
.support.microsoft.com/ Name: smc_expid
Value: promo-chrome-edgeupgrade-0|vac-rephrase-enabled|smc-survey-feat-1|smc-survey-elg-1|cogs-xbox-deflection-2|cogs-gethelpdeeplink-0|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|vafx-outage-1|vafx-ons-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103cf|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|promo-mac-edgeupgrade-0|vac-exactmatch-enabled|cogs-gwt-1
.support.microsoft.com/ Name: SMCsiteDir
Value: ltr
.support.microsoft.com/ Name: smc_expt
Value: 2020-05-27T21:42:13.8689388Z
.support.microsoft.com/ Name: SMCsiteLang
Value: en-US

3 Console Messages

Source Level URL
Text
console-api warning URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=-5lb8qXRqzk9e02AP8zMKmq0SLKSIAgPReDKoh6Sbcc1(Line 34)
Message:
No MUID detected in meta tag or session storage, can not set MUID
console-api log URL: https://support.microsoft.com/app/content/bundles/application?v=inKH_o3cxbuKuYw8lwo21sAQtC3ZKziz8Sk13P1xASc1(Line 1)
Message:
Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api info URL: https://support.microsoft.com/app/content/bundles/application?v=inKH_o3cxbuKuYw8lwo21sAQtC3ZKziz8Sk13P1xASc1(Line 1)
Message:
Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

c.s-microsoft.com
compass-ssl.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.16.186.27
2.18.233.31
20.190.129.160
2a02:26f0:64:1a9::37
2a02:26f0:64:1b0::356e
2a02:26f0:6c00:285::356e
2a02:26f0:6c00:2a3::a8b
2a02:26f0:6c00::210:ba1b
40.77.226.250
40.90.22.185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