Submitted URL: https://customercare.wicked-inc.com/
Effective URL: https://customercare.wicked-inc.com/setup/
Submission: On November 07 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 14 HTTP transactions. The main IP is 2604:4300:a:3fd::154, located in United States and belongs to NOCIX, US. The main domain is customercare.wicked-inc.com.
TLS certificate: Issued by R3 on November 7th 2023. Valid for: 3 months.
This is the only time customercare.wicked-inc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 15 2604:4300:a:3... 33387 (NOCIX)
14 1
Apex Domain
Subdomains
Transfer
15 wicked-inc.com
customercare.wicked-inc.com
112 KB
14 1
Domain Requested by
15 customercare.wicked-inc.com 1 redirects customercare.wicked-inc.com
14 1

This site contains links to these domains. Also see Links.

Domain
docs.osticket.com
osticket.com
Subject Issuer Validity Valid
customercare.wicked-inc.com
R3
2023-11-07 -
2024-02-05
3 months crt.sh

This page contains 1 frames:

Primary Page: https://customercare.wicked-inc.com/setup/
Frame ID: 9594D52BDD02E14FB9FF90ABA89F40DB
Requests: 14 HTTP requests in this frame

Screenshot

Page Title

osTicket Installer

Page URL History Show full URLs

  1. https://customercare.wicked-inc.com/ HTTP 302
    https://customercare.wicked-inc.com/setup/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

14
Requests

100 %
HTTPS

100 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

111 kB
Transfer

206 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://customercare.wicked-inc.com/ HTTP 302
    https://customercare.wicked-inc.com/setup/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

14 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
customercare.wicked-inc.com/setup/
Redirect Chain
  • https://customercare.wicked-inc.com/
  • https://customercare.wicked-inc.com/setup/
4 KB
2 KB
Document
General
Full URL
https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
6195cbc4250f45f3e324b69e55f28c83dbc35f656534ef0d7754a41d6b257020

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-store, no-cache, must-revalidate
Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
1641
Content-Type
text/html; charset=UTF-8
Date
Tue, 07 Nov 2023 20:18:05 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Keep-Alive
timeout=5, max=99
Pragma
no-cache
Server
Apache/2.4.52 (Ubuntu)
Vary
Accept-Encoding

Redirect headers

Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
Date
Tue, 07 Nov 2023 20:18:05 GMT
Keep-Alive
timeout=5, max=100
Location
/setup/
Server
Apache/2.4.52 (Ubuntu)
Transfer-Encoding
chunked
wizard.css
customercare.wicked-inc.com/setup/css/
8 KB
3 KB
Stylesheet
General
Full URL
https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
44a826378995539e0201074b1cdfd92b1756393fbf95707540f7bdc81a424189

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"1f5f-6089087079d80-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
2286
flags.css
customercare.wicked-inc.com/css/
13 KB
2 KB
Stylesheet
General
Full URL
https://customercare.wicked-inc.com/css/flags.css?0375576
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
a26c9609277c5a96be98ae690019779b400c54b2d6018ca4a19974638202c9a8

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"32b0-6089087079d80-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1560
logo.png
customercare.wicked-inc.com/setup/images/
36 KB
36 KB
Image
General
Full URL
https://customercare.wicked-inc.com/setup/images/logo.png
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
811c92965078fab4d6cf567274c1901c4cadbd4e1fb7a75d441cb31e596ec98f

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"8ef5-6089087079d80"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
36597
jquery-3.7.0.min.js
customercare.wicked-inc.com/js/
85 KB
30 KB
Script
General
Full URL
https://customercare.wicked-inc.com/js/jquery-3.7.0.min.js?0375576
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
d8f9afbf492e4c139e9d2bcb9ba6ef7c14921eb509fb703bc7a3f911b774eff8

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"155a6-6089087079d80-gzip"
Vary
Accept-Encoding
Content-Type
text/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
30337
jstz.min.js
customercare.wicked-inc.com/js/
5 KB
2 KB
Script
General
Full URL
https://customercare.wicked-inc.com/js/jstz.min.js?0375576
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
538f30288aa121eb73b8f5408eaf086bd42ae067460dc99bb859f4a18950bae0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"14dc-6089087079d80-gzip"
Vary
Accept-Encoding
Content-Type
text/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1775
setup.js
customercare.wicked-inc.com/setup/js/
739 B
698 B
Script
General
Full URL
https://customercare.wicked-inc.com/setup/js/setup.js?0375576
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
b181344d577b9f2b261c11c06245b199a82070a0582ce4703588a99e88b7e98f

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"2e3-6089087079d80-gzip"
Vary
Accept-Encoding
Content-Type
text/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
355
tips.js
customercare.wicked-inc.com/setup/js/
3 KB
1 KB
Script
General
Full URL
https://customercare.wicked-inc.com/setup/js/tips.js?0375576
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
60209c848288fbb2854ba5f7308089a682c84afe62c8fbd4f649142c30e3510d

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"d51-6089087079d80-gzip"
Vary
Accept-Encoding
Content-Type
text/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1089
font-awesome.min.css
customercare.wicked-inc.com/css/
22 KB
5 KB
Stylesheet
General
Full URL
https://customercare.wicked-inc.com/css/font-awesome.min.css
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
33fc9a76d58bf50e16b835255b4f62dddf692d2db64d5be7a78768a9981b7447

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"5667-6089087079d80-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
4390
background.jpg
customercare.wicked-inc.com/setup/images/
21 KB
21 KB
Image
General
Full URL
https://customercare.wicked-inc.com/setup/images/background.jpg?1312906017
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
af1093733fc75fd6d851741068bf4f0d540401f4c40f83463db599e46681f484

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"5347-6089087079d80"
Content-Type
image/jpeg
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
21319
yes.png
customercare.wicked-inc.com/setup/images/
1 KB
2 KB
Image
General
Full URL
https://customercare.wicked-inc.com/setup/images/yes.png?1312906296
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
8c48f92c7d01a62ef42ea0d89056273862dfd5a60b1ed64c69411ec76f65884c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"4fa-6089087079d80"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1274
no.png
customercare.wicked-inc.com/setup/images/
1 KB
2 KB
Image
General
Full URL
https://customercare.wicked-inc.com/setup/images/no.png?1312906277
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
5fb6617566a1fd9b380bce0621626c07b7bd8b5961e2852b9f4be3cb0452669e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"574-6089087079d80"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1396
grey_btn_bg.png
customercare.wicked-inc.com/setup/images/
3 KB
3 KB
Image
General
Full URL
https://customercare.wicked-inc.com/setup/images/grey_btn_bg.png?1312910883
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
515facbacb4a682a875ee95ef68e940823d961f531618c0fb191106b57cef7af

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"c1a-6089087079d80"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
3098
cog.png
customercare.wicked-inc.com/setup/images/
2 KB
3 KB
Image
General
Full URL
https://customercare.wicked-inc.com/setup/images/cog.png?1312913866
Requested by
Host: customercare.wicked-inc.com
URL: https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2604:4300:a:3fd::154 , United States, ASN33387 (NOCIX, US),
Reverse DNS
Software
Apache/2.4.52 (Ubuntu) /
Resource Hash
53f2eddfb4cd890b0c02f3755b17128d94b276ce6ab0f6b647f2375c8e9fc2a7

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customercare.wicked-inc.com/setup/css/wizard.css?0375576
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.105 Safari/537.36

Response headers

Date
Tue, 07 Nov 2023 20:18:05 GMT
Last-Modified
Wed, 25 Oct 2023 20:44:54 GMT
Server
Apache/2.4.52 (Ubuntu)
ETag
"931-6089087079d80"
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2353

Verdicts & Comments Add Verdict or Comment

5 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture function| $ function| jQuery object| jstz function| getHelpTips

1 Cookies

Domain/Path Name / Value
customercare.wicked-inc.com/ Name: PHPSESSID
Value: l5gs0s5mij5sv4mpurd11t4hk4