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My BotsDocumentationBlogEmulatorLUISQnA Maker


MICROSOFT BOT FRAMEWORK

A comprehensive framework for building enterprise-grade conversational AI
experiences.

Try Azure Bot Service for Free
Download SDK from Github
CustomersCognitive ServicesBot Life CycleQuick Starts


AI AND NATURAL LANGUAGE

Create a bot with the ability to speak, listen, understand, and learn from your
users with Azure Cognitive Services.


OPEN & EXTENSIBLE

Benefit from open source SDK and tools to build, test, and connect bots that
interact naturally with users, wherever they are.


ENTERPRISE-GRADE SOLUTIONS

Build secure, global, scalable solutions that integrate with your existing IT
ecosystem.


OWNERSHIP AND CONTROL

Create an AI experience that can extend your brand and keep you in control of
your own data.


COMPOSE A BOT. TODAY.

Bot Framework Composer is an open-source, visual authoring canvas for developers
and multi-disciplinary teams to design and build conversational experiences with
Language Understanding, QnA Maker, and a sophisticated composition of bot
replies (Language Generation). See documentation >

Download Composer

Download Bot Framework Composer for Windows, Mac or Linux.


BUILD CONVERSATIONAL AI EXPERIENCES FOR YOUR ORGANIZATION

Azure Bot Service enables you to build intelligent, enterprise-grade bots with
ownership and control of your data. Begin with a simple Q&A bot or build a
sophisticated virtual assistant.

Use comprehensive open source SDK and tools to easily connect your bot to
popular channels and devices. Give your bot the ability to speak, listen, and
understand your users with native integration to Azure Cognitive Services.




ENGAGE WITH CUSTOMERS IN A CONVERSATIONAL MANNER


VIRTUAL ASSISTANT

Virtual Assistant allows your customers to interact with your services at home,
at work and in your car. Get started in minutes and then extended using our end
to end development tooling.


CUSTOMER CARE

Continuously improve and personalize your customer support and make your service
available on any channel and any device.


ENTERPRISE

Empower your organization with AI, to more effectively connect people, tasks,
information and services in a conversational experience.

LaLiga boosts fan engagement across multiple channels with its own virtual
assistant.

Spanish telco customers use digital assistant Aura to manage accounts, get
real-time support, check data usage, or review billing information, all through
voice interaction - in several languages.

Progressive Insurance's Flo Chatbot answers, provides quotes, and even offers a
bit of witty banter in Flo's well-known style.

Adobe built a chatbot that reduces friction points as customers go through their
learning journey.

The University of South Wales Sydney has harnessed the power of Microsoft Bot
Framework to create a more engaging learning community.

Jet.com servers customers faster, optimizing customer care while reducing call
handling time.




COMPONENTS OF A CONVERSATIONAL AI EXPERIENCE




LANGUAGE

A machine learning-based service to build natural language experiences. Quickly
create enterprise-ready, custom models that continuously improve.

Learn More >


QNA MAKER

Publish a simple question and answer bot based on existing FAQ URLs, structured
documents and product manuals.

Learn More >


SPEECH

Hear commands, identify individual speakers, translate, and reply to customers
in natural language with a branded voice.

Learn More >


SEARCH

Search across defined domains or the web for customer data, inventory status,
research results, transaction records and more.

Learn More >


VISION

Recognize faces, moderate content, and index images and video with computer
vision services.

Learn More >

"Adobe sees Conversational AI as foundational to providing the personalized
experiences for each of our users. Bot Framework is extremely flexible. It lets
us use our own backend services. We can typically go from an idea for a bot to
having a working prototype in just a matter of days."

Jacob Hammons, Principal Product Manager

Adobe


BOT'S LIFE CYCLE


DESIGN

 * Design guidelines
 * Quick start with Azure
 * Quick start with .NET SDK
 * Quick start with Node.JS
 * Tutorials


BUILD

 * C#.NET Samples
 * Node.js Samples
 * Cognitive Services
 * Solutions (Virtual Assistant, Customer Care, Enterprise)


TEST

 * Test in Emulator
 * Test in Web Chat


PUBLISH

 * Publish directly to Azure
 * Use Continuous Deployment


CONNECT

 * Connect to Channels


EVALUATE IT

 * View Analytics




5-MINUTE QUICK START TO CREATE YOUR BOT

Azure
C#
Node.js

*Your Azure free account includes free access to the most popular Azure products
for 12 months, $200 credit to explore any Azure service in your first 30 days,
and access to more than 25 products are always free.


RESOURCES

 * BotBuilder SDK Github
 * Azure status
 * Pricing
 * Documentation


SUPPORT

 * BotBuilder SDK Support
 * Stack Overflow
 * Feedback and Support

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