Submitted URL: https://click.ocrm1.pearson.com/?qs=dad59029301ba33ce3d61c6ec55786db3159fe015e8303e88b1088bda8194c0323668105abe87a1d32176400c50b...
Effective URL: https://support.pearson.com/languages/s/contactsupport
Submission: On June 19 via manual from CA — Scanned from CA

Summary

This website contacted 6 IPs in 1 countries across 6 domains to perform 47 HTTP transactions. The main IP is 104.68.242.174, located in Ashburn, United States and belongs to AKAMAI-AS, US. The main domain is support.pearson.com. The Cisco Umbrella rank of the primary domain is 377317.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on June 6th 2024. Valid for: a year.
This is the only time support.pearson.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 128.17.226.158 14340 (SALESFORCE)
33 104.68.242.174 16625 (AKAMAI-AS)
2 2606:4700::68... 13335 (CLOUDFLAR...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
5 13.110.58.241 14340 (SALESFORCE)
1 13.110.60.230 14340 (SALESFORCE)
47 6
Apex Domain
Subdomains
Transfer
34 pearson.com
click.ocrm1.pearson.com
support.pearson.com — Cisco Umbrella Rank: 377317
3 MB
6 force.com
service.force.com — Cisco Umbrella Rank: 4652
24 KB
2 cookielaw.org
cdn.cookielaw.org — Cisco Umbrella Rank: 378
10 KB
1 onetrust.com
geolocation.onetrust.com — Cisco Umbrella Rank: 653
306 B
0 salesforceliveagent.com Failed
d.la3-c1-fra.salesforceliveagent.com Failed
0 go-mpulse.net Failed
s.go-mpulse.net Failed
47 6
Domain Requested by
33 support.pearson.com support.pearson.com
6 service.force.com support.pearson.com
2 cdn.cookielaw.org support.pearson.com
cdn.cookielaw.org
1 geolocation.onetrust.com support.pearson.com
1 click.ocrm1.pearson.com 1 redirects
0 d.la3-c1-fra.salesforceliveagent.com Failed support.pearson.com
0 s.go-mpulse.net Failed support.pearson.com
47 7
Subject Issuer Validity Valid
*.pearson.com
Sectigo RSA Organization Validation Secure Server CA
2024-06-06 -
2025-06-06
a year crt.sh
cookielaw.org
Cloudflare Inc ECC CA-3
2024-03-01 -
2024-12-31
10 months crt.sh
onetrust.com
Cloudflare Inc ECC CA-3
2023-11-13 -
2024-11-12
a year crt.sh
*.na208.force.com
DigiCert TLS RSA SHA256 2020 CA1
2024-01-03 -
2024-12-31
a year crt.sh
*.na212.force.com
DigiCert TLS RSA SHA256 2020 CA1
2024-01-03 -
2024-12-31
a year crt.sh

This page contains 3 frames:

Primary Page: https://support.pearson.com/languages/s/contactsupport
Frame ID: E418CB429E95BB53D51210D3D4E567FA
Requests: 48 HTTP requests in this frame

Frame: https://s.go-mpulse.net/boomerang/CBYNE-WRFVJ-XHQZE-HMQ3D-EFZD2
Frame ID: DCDFDCFB9150B80268DA8C6E20D628C5
Requests: 1 HTTP requests in this frame

Frame: https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.pearson.com/languages/s/contactsupport
Frame ID: 3DAB7F24B036DECC85AD472684430789
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Contact Support

Page URL History Show full URLs

  1. https://click.ocrm1.pearson.com/?qs=dad59029301ba33ce3d61c6ec55786db3159fe015e8303e88b1088bda8194c0323668105... HTTP 302
    https://support.pearson.com/languages/s/contactsupport Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • service\.force\.com

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • cdn\.cookielaw\.org
  • otSDKStub\.js

Page Statistics

47
Requests

89 %
HTTPS

33 %
IPv6

6
Domains

7
Subdomains

6
IPs

1
Countries

3017 kB
Transfer

13599 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://click.ocrm1.pearson.com/?qs=dad59029301ba33ce3d61c6ec55786db3159fe015e8303e88b1088bda8194c0323668105abe87a1d32176400c50bfcbf HTTP 302
    https://support.pearson.com/languages/s/contactsupport Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

47 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request contactsupport
support.pearson.com/languages/s/
Redirect Chain
  • https://click.ocrm1.pearson.com/?qs=dad59029301ba33ce3d61c6ec55786db3159fe015e8303e88b1088bda8194c0323668105abe87a1d32176400c50bfcbf
  • https://support.pearson.com/languages/s/contactsupport
346 KB
77 KB
Document
General
Full URL
https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
77cd0a4778aa833f2806484fdd2e6c43aa8d21e5398c848ac0e065bdcba85692
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Accept-Language
en-CA,en;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

akamai-cache-status
NotCacheable from child
akamai-grn
0.456bdc17.1718792577.806cf563
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
content-encoding
gzip
content-security-policy
upgrade-insecure-requests frame-ancestors 'self'
content-type
text/html;charset=UTF-8
date
Wed, 19 Jun 2024 10:22:58 GMT
expires
Tue, 20 Jun 2023 10:22:58 GMT
last-modified
Tue, 20 Jun 2023 10:22:58 GMT
link
</languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js>;rel=preload;as=script;nopush,</languages/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-250.8.3-6.4.5-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22PgxxrrdROtrwajNLLJtoLA%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy
origin-when-cross-origin
server-timing
Total;dur=286 edge; dur=316 origin; dur=707 cdn-cache; desc=MISS ak_p; desc="1718792577760_400321349_2154624355_102258_15161_54_114_255";dur=1
strict-transport-security
max-age=31536000 ; preload
timing-allow-origin
*
vary
Accept-Encoding
x-akamai-transformed
9 - 0 pmb=mRUM,2
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN

Redirect headers

Cache-Control
private
Connection
close
Content-Length
171
Content-Type
text/html; charset=utf-8
Date
Wed, 19 Jun 2024 10:22:56 GMT
Location
https://support.pearson.com/languages/s/contactsupport
aura_prod.js
support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/
849 KB
266 KB
Script
General
Full URL
https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
f5ca947376778e3678dada0d29b6b4b3724ccbe6c276552147337dbe8233e661
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/languages/s/contactsupport
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:22:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000 ; preload
akamai-cache-status
Hit from child
akamai-grn
0.456bdc17.1718792579.806d0550
server-timing
cdn-cache; desc=HIT, edge; dur=1, Total;dur=79, ak_p; desc="1718792579061_400321349_2154628432_40_9475_34_0_219";dur=1
content-length
271815
referrer-policy
origin-when-cross-origin
last-modified
Thu, 13 Jun 2024 23:01:54 GMT
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
access-control-expose-headers
Server-Timing
cache-control
public, max-age=31149508
timing-allow-origin
*
expires
Sat, 14 Jun 2025 23:01:27 GMT
app.js
support.pearson.com/languages/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-250.8.3-6.4.5-b%22%2C%22parts%2...
3 MB
601 KB
Script
General
Full URL
https://support.pearson.com/languages/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-250.8.3-6.4.5-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22PgxxrrdROtrwajNLLJtoLA%22%7D%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/app.js?2=
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
25c823e2112e854469d23e8656c45cfe7e0c9ed47316b9d628310135f0e1b607
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/languages/s/contactsupport
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:22:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000 ; preload
last-modified
Thu, 13 Jun 2024 23:03:04 GMT
akamai-cache-status
Hit from child
akamai-grn
0.456bdc17.1718792579.806d05c4
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31149568
server-timing
cdn-cache; desc=HIT, edge; dur=1, ak_p; desc="1718792579095_400321349_2154628548_384_10718_32_0_219";dur=1
content-length
614232
expires
Sat, 14 Jun 2025 23:02:27 GMT
otSDKStub.js
cdn.cookielaw.org/scripttemplates/
21 KB
7 KB
Script
General
Full URL
https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6813:b234 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
022e2f39deba7f332eabe69b27b31d98d4d5f2535116745957a691d1b1ec4cc5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

x-ms-blob-type
BlockBlob
date
Wed, 19 Jun 2024 10:22:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
content-md5
ceCldLDyZN6bSQL6yyKLMg==
age
69601
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-length
6882
x-ms-lease-status
unlocked
last-modified
Tue, 18 Jun 2024 05:26:32 GMT
server
cloudflare
etag
0x8DC8F5736CD45E4
vary
Accept-Encoding
content-type
application/javascript
access-control-allow-origin
*
x-ms-request-id
8f6db24b-c01e-0011-024a-c1a491000000
access-control-expose-headers
x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control
max-age=86400
x-ms-version
2009-09-19
accept-ranges
bytes
cf-ray
8962cd15786bab5a-YYZ
fonts.css
support.pearson.com/languages/s/sfsites/runtimedownload/
140 KB
101 KB
Stylesheet
General
Full URL
https://support.pearson.com/languages/s/sfsites/runtimedownload/fonts.css?lastMod=1702625827000&brandSet=13ef1762-eee8-4dc9-8042-71d2c7594db9
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
2e7ad418173d7ecf1b870037bf4faa9af4530191ec178b6fd8d2577e2cd000f0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/languages/s/contactsupport
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:22:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Fri, 15 Dec 2023 07:37:07 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
0.456bdc17.1718792579.806d062d
akamai-cache-status
Hit from child
vary
Accept-Encoding
content-type
text/css; charset=utf-8
cache-control
public, max-age=23783123
server-timing
cdn-cache; desc=HIT, edge; dur=1, ak_p; desc="1718792579123_400321349_2154628653_212_7661_31_0_255";dur=1
content-length
102822
x-xss-protection
1; mode=block
expires
Fri, 21 Mar 2025 16:48:22 GMT
resources.js
support.pearson.com/languages/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRq...
26 KB
8 KB
Script
General
Full URL
https://support.pearson.com/languages/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22PgxxrrdROtrwajNLLJtoLA%22%7D%2C%22apce%22%3A1%2C%22apck%22%3A%22JHt0aW1lc3RhbXB9MDAwMDAwMDAwMDBlbl9VUw%22%2C%22mlr%22%3A1%2C%22pathPrefix%22%3A%22%2Flanguages%22%2C%22dns%22%3A%22c%22%2C%22ls%22%3A1%2C%22lrmc%22%3A%22-386269907%22%7D/resources.js?pu=1&pv=1718774985000-1520571815&rv=1718340338000
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
ca120b51af8f7d98c89c0dfec872e18eefea7bfff852b4a791a78a33b1c482f0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/languages/s/contactsupport
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:22:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 18 Jun 2024 05:29:53 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
0.456bdc17.1718792579.806d0677
akamai-cache-status
Hit from child
vary
Accept-Encoding
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31518363
server-timing
cdn-cache; desc=HIT, edge; dur=1, ak_p; desc="1718792579155_400321349_2154628727_897_9489_31_0_219";dur=1
content-length
7495
expires
Thu, 19 Jun 2025 05:29:02 GMT
bootstrap.js
support.pearson.com/languages/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22cac%22%3A0%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22fwuid%22%3A%22cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRq...
718 KB
143 KB
Script
General
Full URL
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Host: support.pearson.com
URL: https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
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Software
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Accept-Language
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sec-ch-ua-mobile
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sec-ch-ua-platform
"Win32"

Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
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strict-transport-security
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akamai-grn
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Full URL
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H2
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Server
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Accept-Language
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sec-ch-ua-mobile
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sec-ch-ua-platform
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BlockBlob
date
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content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
strict-transport-security
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last-modified
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server
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vary
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content-type
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access-control-allow-origin
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access-control-expose-headers
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cache-control
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expires
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Full URL
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Requested by
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URL: https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
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sec-ch-ua
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Referer
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Accept-Language
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sec-ch-ua-mobile
?0
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sec-ch-ua-platform
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
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akamai-cache-status
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https://support.pearson.com/languages/resource/1718792579563/NF_Bot/css/ellbot.css
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URL: https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
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Software
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Security Headers
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sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
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akamai-cache-status
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x-frame-options
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vary
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content-type
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cache-control
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expires
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Host: support.pearson.com
URL: https://support.pearson.com/languages/s/contactsupport
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
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strict-transport-security
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akamai-cache-status
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expires
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aura
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2 MB
505 KB
XHR
General
Full URL
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Host: support.pearson.com
URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
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sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 10:23:00 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 18 Jun 2024 10:23:00 GMT
strict-transport-security
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akamai-grn
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akamai-cache-status
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vary
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access-control-allow-origin
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cache-control
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server-timing
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expires
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aura
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15 KB
4 KB
XHR
General
Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=1&aura.Component.getComponentDef=1
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
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Request headers

sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
?0
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sec-ch-ua-platform
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
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strict-transport-security
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XHR
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Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=2&aura.Component.getComponentDef=1
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
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Software
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Name Value
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Request headers

sec-ch-ua
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Accept-Language
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X-SFDC-Page-Scope-Id
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sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 10:23:00 GMT
content-encoding
gzip
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
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Accept-Language
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 10:23:00 GMT
strict-transport-security
max-age=31536000 ; preload
x-content-type-options
nosniff
akamai-cache-status
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Request headers

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https://support.pearson.com
Accept-Language
en-CA,en;q=0.9;q=0.9
User-Agent
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Response headers

Content-Type
application/x-font-woff
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Request headers

sec-ch-ua
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accept
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Accept-Language
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 10:23:00 GMT
strict-transport-security
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content-encoding
gzip
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Accept-Encoding
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Host: support.pearson.com
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Request headers

sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
?0
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X-SFDC-Page-Cache
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sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 10:23:01 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
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strict-transport-security
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Request headers

sec-ch-ua
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Accept-Language
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sec-ch-ua-mobile
?0
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sec-ch-ua-platform
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Response headers

date
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strict-transport-security
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expires
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otBannerSdk.js
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XHR
General
Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=4&ui-communities-components-aura-components-forceCommunity-richText.RichText.getParsedRichTextValue=2
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
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Request headers

sec-ch-ua
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Accept-Language
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X-SFDC-Page-Scope-Id
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sec-ch-ua-mobile
?0
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Referer
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X-SFDC-Page-Cache
d304ef59a84ca0e6
sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 10:23:01 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 20 Jun 2023 10:23:01 GMT
strict-transport-security
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XHR
General
Full URL
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Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
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104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
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Software
/
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Security Headers
Name Value
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Request headers

sec-ch-ua
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Referer
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Accept-Language
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sec-ch-ua-mobile
?0
User-Agent
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sec-ch-ua-platform
"Win32"

Response headers

content-security-policy
upgrade-insecure-requests
date
Wed, 19 Jun 2024 10:23:01 GMT
strict-transport-security
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akamai-cache-status
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17 KB
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Full URL
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Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
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TLS 1.3, , AES_256_GCM
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Software
/
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Security Headers
Name Value
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Request headers

sec-ch-ua
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X-SFDC-LDS-Endpoints
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Accept-Language
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X-SFDC-Page-Scope-Id
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sec-ch-ua-mobile
?0
Content-Type
application/x-www-form-urlencoded; charset=UTF-8
Referer
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X-SFDC-Page-Cache
d304ef59a84ca0e6
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:23:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 20 Jun 2023 10:23:01 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
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akamai-cache-status
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vary
Accept-Encoding
content-type
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cache-control
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content-length
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expires
Tue, 20 Jun 2023 10:23:01 GMT
aura
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2 KB
2 KB
XHR
General
Full URL
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Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
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Software
/
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

sec-ch-ua
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X-SFDC-LDS-Endpoints
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Accept-Language
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X-SFDC-Page-Scope-Id
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X-SFDC-Request-Id
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sec-ch-ua-mobile
?0
Content-Type
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Referer
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X-SFDC-Page-Cache
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sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 10:23:01 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 20 Jun 2023 10:23:01 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
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akamai-cache-status
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vary
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cache-control
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server-timing
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expires
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Request headers

Referer
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Origin
https://support.pearson.com
Accept-Language
en-CA,en;q=0.9;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
application/x-font-woff
truncated
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21 KB
21 KB
Font
General
Full URL
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DATA
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-, , ASN (),
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Request headers

Referer
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Origin
https://support.pearson.com
Accept-Language
en-CA,en;q=0.9;q=0.9
User-Agent
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Response headers

Content-Type
application/x-font-woff
logopearson2x
support.pearson.com/languages/file-asset/
4 KB
4 KB
Image
General
Full URL
https://support.pearson.com/languages/file-asset/logopearson2x?v=1
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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X-Xss-Protection 1; mode=block

Request headers

sec-ch-ua
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Referer
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Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:23:01 GMT
strict-transport-security
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sec-ch-ua
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strict-transport-security
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Request headers

sec-ch-ua
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Response headers

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strict-transport-security
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Request headers

sec-ch-ua
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Response headers

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strict-transport-security
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Request headers

sec-ch-ua
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Response headers

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Request headers

sec-ch-ua
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Response headers

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Request headers

sec-ch-ua
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Response headers

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Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=7&aura.Component.getComponent=1
Requested by
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URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
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TLS 1.3, , AES_256_GCM
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Request headers

sec-ch-ua
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Response headers

date
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content-encoding
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Full URL
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Protocol
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Request headers

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sec-ch-ua-mobile
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X-SFDC-Page-Cache
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Response headers

date
Wed, 19 Jun 2024 10:23:03 GMT
content-encoding
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strict-transport-security
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Full URL
https://service.force.com/embeddedservice/5.0/esw.min.js
Requested by
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URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
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Request headers

sec-ch-ua
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sec-ch-ua-mobile
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sec-ch-ua-platform
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Response headers

date
Wed, 19 Jun 2024 05:55:46 GMT
strict-transport-security
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content-encoding
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expires
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aura
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1 KB
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General
Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=9&ui-instrumentation-components-beacon.InstrumentationBeacon.sendData=1
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
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Request headers

sec-ch-ua
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sec-ch-ua-mobile
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X-SFDC-Page-Cache
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sec-ch-ua-platform
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
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Tue, 20 Jun 2023 10:23:04 GMT
strict-transport-security
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akamai-grn
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akamai-cache-status
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vary
Accept-Encoding
content-type
application/json
cache-control
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timing-allow-origin
*
content-length
923
expires
Tue, 20 Jun 2023 10:23:04 GMT
aura
support.pearson.com/languages/s/sfsites/
1 KB
1 KB
XHR
General
Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=10&ui-comm-runtime-components-aura-components-siteforce-network-tracking.NetworkTracking.createLogRecord=1
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
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a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept-Language
en-CA,en;q=0.9;q=0.9
X-SFDC-Page-Scope-Id
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X-SFDC-Request-Id
6663890000c7abff4f
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-mobile
?0
Content-Type
application/x-www-form-urlencoded; charset=UTF-8
Referer
https://support.pearson.com/languages/s/contactsupport
X-SFDC-Page-Cache
d304ef59a84ca0e6
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:23:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 20 Jun 2023 10:23:03 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
0.456bdc17.1718792583.806d4596
akamai-cache-status
NotCacheable from child
vary
Accept-Encoding
content-type
application/json
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
server-timing
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timing-allow-origin
*
content-length
749
expires
Tue, 20 Jun 2023 10:23:03 GMT
common.min.js
service.force.com/embeddedservice/5.0/utils/
5 KB
2 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/utils/common.min.js
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.58.241 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl3-ncg1-c5-iad4.na208-ia4.force.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 04:03:36 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Thu, 17 Feb 2022 23:57:30 GMT
content-encoding
gzip
age
22767
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public,max-age=86400
origin-trial
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accept-ranges
bytes
x-robots-tag
none
content-length
1918
expires
Thu, 20 Jun 2024 04:03:36 GMT
liveagent.esw.min.js
service.force.com/embeddedservice/5.0/client/
20 KB
6 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/client/liveagent.esw.min.js
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.58.241 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl3-ncg1-c5-iad4.na208-ia4.force.com
Software
/
Resource Hash
1df96aff7c1a0b4a1f03d51ec741df8d542fcf32eddee1a0295068e4a7f0017b
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 04:03:49 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Wed, 17 Aug 2022 20:11:18 GMT
content-encoding
gzip
age
22755
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public,max-age=86400
origin-trial
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accept-ranges
bytes
x-robots-tag
none
content-length
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expires
Thu, 20 Jun 2024 04:03:49 GMT
esw.html
service.force.com/embeddedservice/5.0/ Frame 3DAB
0
0
Document
General
Full URL
https://service.force.com/embeddedservice/5.0/esw.html?parent=https://support.pearson.com/languages/s/contactsupport
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.60.230 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl5-ncg1-c5-iad4.na212-ia4.force.com
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Accept-Language
en-CA,en;q=0.9;q=0.9
Referer
https://support.pearson.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

accept-ranges
bytes
age
50364
cache-control
public,max-age=86400
content-encoding
gzip
content-length
247
content-security-policy
upgrade-insecure-requests
content-type
text/html;charset=UTF-8
date
Tue, 18 Jun 2024 20:23:40 GMT
expires
Wed, 19 Jun 2024 20:23:40 GMT
last-modified
Thu, 14 Sep 2023 00:07:46 GMT
origin-trial
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referrer-policy
origin-when-cross-origin
strict-transport-security
max-age=63072000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-robots-tag
none
aura
support.pearson.com/languages/s/sfsites/
1 KB
1 KB
XHR
General
Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=11&ui-comm-runtime-components-aura-components-siteforce-qb.Quarterback.getAllowedPostMessageOrigins=1
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept-Language
en-CA,en;q=0.9;q=0.9
X-SFDC-Page-Scope-Id
65b4a90d-22ba-4e59-95b9-fbd774355908
X-SFDC-Request-Id
78517900002d1ae247
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-mobile
?0
Content-Type
application/x-www-form-urlencoded; charset=UTF-8
Referer
https://support.pearson.com/languages/s/contactsupport
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:23:04 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 20 Jun 2023 10:23:04 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
0.456bdc17.1718792584.806d53c0
akamai-cache-status
NotCacheable from child
vary
Accept-Encoding
content-type
application/json
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
server-timing
Total;dur=47, edge; dur=14, origin; dur=141, cdn-cache; desc=MISS, ak_p; desc="1718792584770_400321349_2154648512_15662_4840_34_0_219";dur=1
timing-allow-origin
*
content-length
753
expires
Tue, 20 Jun 2023 10:23:04 GMT
aura
support.pearson.com/languages/s/sfsites/
1 KB
1 KB
XHR
General
Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=12&ui-comm-runtime-components-aura-components-siteforce-qb.Quarterback.getAllowedPostMessageOrigins=1
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
4f5c6229227e3025a67b7ed2f592c34bf598993f16b511c99b829f2fc851b974
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept-Language
en-CA,en;q=0.9;q=0.9
X-SFDC-Page-Scope-Id
65b4a90d-22ba-4e59-95b9-fbd774355908
X-SFDC-Request-Id
7989500000ef79be2e
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-mobile
?0
Content-Type
application/x-www-form-urlencoded; charset=UTF-8
Referer
https://support.pearson.com/languages/s/contactsupport
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:23:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 20 Jun 2023 10:23:05 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
0.456bdc17.1718792584.806d55cb
akamai-cache-status
NotCacheable from child
vary
Accept-Encoding
content-type
application/json
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
server-timing
Total;dur=45, edge; dur=15, origin; dur=137, cdn-cache; desc=MISS, ak_p; desc="1718792584930_400321349_2154649035_15973_5773_33_0_219";dur=1
timing-allow-origin
*
content-length
752
expires
Tue, 20 Jun 2023 10:23:05 GMT
aura
support.pearson.com/languages/s/sfsites/
1 KB
1 KB
XHR
General
Full URL
https://support.pearson.com/languages/s/sfsites/aura?r=13&ui-comm-runtime-components-aura-components-siteforce-qb.Quarterback.getAllowedPostMessageOrigins=1
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/components/o11y/client.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.68.242.174 Ashburn, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-68-242-174.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
c9bc413540988ad69772194c472db98b573b3d6fed429d8ee9b56474d624a15a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Accept-Language
en-CA,en;q=0.9;q=0.9
X-SFDC-Page-Scope-Id
65b4a90d-22ba-4e59-95b9-fbd774355908
X-SFDC-Request-Id
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-mobile
?0
Content-Type
application/x-www-form-urlencoded; charset=UTF-8
Referer
https://support.pearson.com/languages/s/contactsupport
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 10:23:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 20 Jun 2023 10:23:05 GMT
strict-transport-security
max-age=31536000 ; preload
akamai-grn
0.456bdc17.1718792584.806d55cc
akamai-cache-status
NotCacheable from child
vary
Accept-Encoding
content-type
application/json
cache-control
no-cache,must-revalidate,max-age=0,no-store,private
server-timing
Total;dur=53, edge; dur=17, origin; dur=145, cdn-cache; desc=MISS, ak_p; desc="1718792584924_400321349_2154649036_16309_4561_33_0_219";dur=1
timing-allow-origin
*
content-length
752
expires
Tue, 20 Jun 2023 10:23:05 GMT
EmbeddedServiceConfig.jsonp
d.la3-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/
0
0

invite.esw.min.js
service.force.com/embeddedservice/5.0/client/
19 KB
5 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/client/invite.esw.min.js
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.58.241 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl3-ncg1-c5-iad4.na208-ia4.force.com
Software
/
Resource Hash
11b97392fe91256a463d66e0a68f1ed068dd3ba2200289fa89e0afb2b0558b12
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 05:55:42 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Fri, 24 Sep 2021 16:25:36 GMT
content-encoding
gzip
age
16042
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public,max-age=86400
origin-trial
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accept-ranges
bytes
x-robots-tag
none
content-length
4540
expires
Thu, 20 Jun 2024 05:55:42 GMT
Settings.jsonp
d.la3-c1-fra.salesforceliveagent.com/chat/rest/Visitor/
0
0

inert.min.js
service.force.com/embeddedservice/5.0/utils/
8 KB
3 KB
Script
General
Full URL
https://service.force.com/embeddedservice/5.0/utils/inert.min.js
Requested by
Host: support.pearson.com
URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
13.110.58.241 , United States, ASN14340 (SALESFORCE, US),
Reverse DNS
dcl3-ncg1-c5-iad4.na208-ia4.force.com
Software
/
Resource Hash
12834f596f899e7e17cc2a4a76a1ee77ea0f1ebbfb61e8a33dafe426327c71a3
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
https://support.pearson.com/
Accept-Language
en-CA,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Wed, 19 Jun 2024 05:56:02 GMT
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
referrer-policy
origin-when-cross-origin
last-modified
Tue, 18 Aug 2020 17:12:46 GMT
content-encoding
gzip
age
16023
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public,max-age=86400
origin-trial
AkBgNlDiY3u6JLOlyCHNo+uI//ZsQNGdALGkaqj2TaJPsaytJKhRW2ej+qKdkIs3auzeCWPCYX2AE/jVxzJS0AwAAABaeyJvcmlnaW4iOiJodHRwczovL2ZvcmNlLmNvbTo0NDMiLCJmZWF0dXJlIjoiVHBjZCIsImV4cGlyeSI6MTczNTM0Mzk5OSwiaXNTdWJkb21haW4iOnRydWV9
accept-ranges
bytes
x-robots-tag
none
content-length
2469
expires
Thu, 20 Jun 2024 05:56:02 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
s.go-mpulse.net
URL
https://s.go-mpulse.net/boomerang/CBYNE-WRFVJ-XHQZE-HMQ3D-EFZD2
Domain
s.go-mpulse.net
URL
https://s.go-mpulse.net/boomerang/CBYNE-WRFVJ-XHQZE-HMQ3D-EFZD2
Domain
cdn.cookielaw.org
URL
https://cdn.cookielaw.org/scripttemplates/202405.2.0/otBannerSdk.js
Domain
d.la3-c1-fra.salesforceliveagent.com
URL
https://d.la3-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp?Settings.prefix=EmbeddedService&org_id=00Db0000000e0e2&EmbeddedServiceConfig.configName=ELL_Chatbot&callback=embedded_svc.liveAgentAPI.handleChatSettings&version=48&EmbeddedServiceConfig.language=en-US
Domain
d.la3-c1-fra.salesforceliveagent.com
URL
https://d.la3-c1-fra.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp?Settings.prefix=Visitor&Settings.buttonIds=[5735p000000oLlc]&Settings.updateBreadcrumb=1&callback=embedded_svc.liveAgentAPI.connection.handlePing&deployment_id=572b0000000ClKC&org_id=00Db0000000e0e2&version=48

Verdicts & Comments Add Verdict or Comment

35 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 undefined| event object| fence object| sharedStorage object| OneTrustStub function| OptanonWrapper object| BOOMR_mq string| BOOMR_API_key object| BOOMR number| BOOMR_lstart object| picassoSPA string| comm__attrVariationKey number| pageStartTime object| Aura object| AuraLocker object| AuraLockerDisabled object| $A object| aura function| DOMPurify function| Router function| _moreThenOneCriteria function| _isOnlyValidTokens function| _isNoAmbiguousAndOr function| _checkAmbiguousNum function| _checkParentheses function| _filterValidation function| _validate function| scrollToBottom function| clearProperties function| initEmbeddedService number| BOOMR_onload object| otStubData object| embedded_svc

7 Cookies

Domain/Path Name / Value
support.pearson.com/languages/s Name: renderCtx
Value: %7B%22pageId%22%3A%22af48b9c7-6860-48eb-8e30-0ae370b86706%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%2213ef1762-eee8-4dc9-8042-71d2c7594db9%22%2C%22audienceIds%22%3A%226Au5p000000oLru%22%7D
support.pearson.com/ Name: sfdc-stream
Value: !v854YM45KrSF6vryCMYjvOJIPMIGt9p1CcxBzXH4SArWnHO+UkjJHalZImDZmjx8/5BSJ2Cx9fa1Sxo=
support.pearson.com/ Name: force-proxy-stream
Value: !N41lgISoAVMtM/nyCMYjvOJIPMIGtweuWD9tdDtnbk/NuU8Y8MTPAy/TeswiK6LYzzRzTSnCS64j+xw=
support.pearson.com/ Name: force-stream
Value: !lVNn3PIn1YxPAg+P5aYRXwj2+/AEIq2RAQ50Qek8+C3swnfN1EMUMph5tWSrvvQmRIC7iDmXhxupQWg=
support.pearson.com/ Name: CookieConsentPolicy
Value: 1:1
support.pearson.com/ Name: LSKey-c$CookieConsentPolicy
Value: 1:1
support.pearson.com/ Name: pctrk
Value: 1c09cb1d-340c-4936-84e4-3b1229d0a501

4 Console Messages

Source Level URL
Text
security error URL: https://support.pearson.com/languages/s/contactsupport(Line 437)
Message:
Refused to load the script 'https://s.go-mpulse.net/boomerang/CBYNE-WRFVJ-XHQZE-HMQ3D-EFZD2' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://service.force.com/embeddedservice/ https://cdn.content.aws-dev2-uswest2.aws.sfdc.cl/ https://cdn.content.aws-prod1-useast1.aws.sfdc.cl/ https://payments.salesforce.com/ https://js.stripe.com/ https://www.paypal.com/sdk/js https://checkoutshopper-live.adyen.com/ https://checkoutshopper-test.adyen.com/ https://pal-test.adyen.com https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://pay.google.com import: blob: https://uip.canary.lwc.dev https://d.la2-c1cs-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp https://d.la2-c1cs-fra.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp https://cdn.cookielaw.org/scripttemplates/otSDKStub.js https://pearson.my.site.com/languages/resource/1702631375366/NF_Bot/css/ellbot.css https://privacyportal-de.onetrust.com https://geolocation.onetrust.com https://cdn.cookielaw.org/scripttemplates/202311.1.0/otBannerSdk.js https://support.pearson.com/languages/resource/NF_Bot/js/chatbotCode.js https://support.pearson.com/languages/resource/1702631602508/NF_Bot/css/ellbot.css https://pearson.my.site.com/languages/resource/1702631626316/NF_Bot/css/ellbot.css https://support.pearson.com/languages/resource/NF_Bot/css/ellbot.css https://d.la3-c1-fra.salesforceliveagent.com https://cdn.cookielaw.org/scripttemplates/202401.1.0/otBannerSdk.js https://cdn.cookielaw.org/scripttemplates/202403.2.0/otBannerSdk.js https://cdn.cookielaw.org/scripttemplates/202405.1.0/otBannerSdk.js". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.
security error URL: https://support.pearson.com/languages/s/contactsupport(Line 437)
Message:
Refused to load the script 'https://s.go-mpulse.net/boomerang/CBYNE-WRFVJ-XHQZE-HMQ3D-EFZD2' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://service.force.com/embeddedservice/ https://cdn.content.aws-dev2-uswest2.aws.sfdc.cl/ https://cdn.content.aws-prod1-useast1.aws.sfdc.cl/ https://payments.salesforce.com/ https://js.stripe.com/ https://www.paypal.com/sdk/js https://checkoutshopper-live.adyen.com/ https://checkoutshopper-test.adyen.com/ https://pal-test.adyen.com https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://pay.google.com import: blob: https://uip.canary.lwc.dev https://d.la2-c1cs-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp https://d.la2-c1cs-fra.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp https://cdn.cookielaw.org/scripttemplates/otSDKStub.js https://pearson.my.site.com/languages/resource/1702631375366/NF_Bot/css/ellbot.css https://privacyportal-de.onetrust.com https://geolocation.onetrust.com https://cdn.cookielaw.org/scripttemplates/202311.1.0/otBannerSdk.js https://support.pearson.com/languages/resource/NF_Bot/js/chatbotCode.js https://support.pearson.com/languages/resource/1702631602508/NF_Bot/css/ellbot.css https://pearson.my.site.com/languages/resource/1702631626316/NF_Bot/css/ellbot.css https://support.pearson.com/languages/resource/NF_Bot/css/ellbot.css https://d.la3-c1-fra.salesforceliveagent.com https://cdn.cookielaw.org/scripttemplates/202401.1.0/otBannerSdk.js https://cdn.cookielaw.org/scripttemplates/202403.2.0/otBannerSdk.js https://cdn.cookielaw.org/scripttemplates/202405.1.0/otBannerSdk.js". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.
security error URL: https://support.pearson.com/languages/s/sfsites/auraFW/javascript/cDFEbnV5MjJkRnVEUWhQZGg3c2hFZ2V5Q001UmhuZk5BTkRqbDU0ZHZTOXcyNTAuOC4zLTYuNC41/aura_prod.js(Line 48)
Message:
Refused to load the script 'https://cdn.cookielaw.org/scripttemplates/202405.2.0/otBannerSdk.js' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://service.force.com/embeddedservice/ https://cdn.content.aws-dev2-uswest2.aws.sfdc.cl/ https://cdn.content.aws-prod1-useast1.aws.sfdc.cl/ https://payments.salesforce.com/ https://js.stripe.com/ https://www.paypal.com/sdk/js https://checkoutshopper-live.adyen.com/ https://checkoutshopper-test.adyen.com/ https://pal-test.adyen.com https://www.google.com/recaptcha/ https://www.gstatic.com/recaptcha/ https://pay.google.com import: blob: https://uip.canary.lwc.dev https://d.la2-c1cs-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceConfig.jsonp https://d.la2-c1cs-fra.salesforceliveagent.com/chat/rest/Visitor/Settings.jsonp https://cdn.cookielaw.org/scripttemplates/otSDKStub.js https://pearson.my.site.com/languages/resource/1702631375366/NF_Bot/css/ellbot.css https://privacyportal-de.onetrust.com https://geolocation.onetrust.com https://cdn.cookielaw.org/scripttemplates/202311.1.0/otBannerSdk.js https://support.pearson.com/languages/resource/NF_Bot/js/chatbotCode.js https://support.pearson.com/languages/resource/1702631602508/NF_Bot/css/ellbot.css https://pearson.my.site.com/languages/resource/1702631626316/NF_Bot/css/ellbot.css https://support.pearson.com/languages/resource/NF_Bot/css/ellbot.css https://d.la3-c1-fra.salesforceliveagent.com https://cdn.cookielaw.org/scripttemplates/202401.1.0/otBannerSdk.js https://cdn.cookielaw.org/scripttemplates/202403.2.0/otBannerSdk.js https://cdn.cookielaw.org/scripttemplates/202405.1.0/otBannerSdk.js". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.
network error URL: https://support.pearson.com/assets/icons/utility-sprite/svg/symbols.svg
Message:
Failed to load resource: the server responded with a status of 404 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security max-age=31536000 ; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.cookielaw.org
click.ocrm1.pearson.com
d.la3-c1-fra.salesforceliveagent.com
geolocation.onetrust.com
s.go-mpulse.net
service.force.com
support.pearson.com
cdn.cookielaw.org
d.la3-c1-fra.salesforceliveagent.com
s.go-mpulse.net
104.68.242.174
128.17.226.158
13.110.58.241
13.110.60.230
2606:4700:4400::6812:2089
2606:4700::6813:b234
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